2023 Movement Mortgage Impact Report

IMPACT REPORT

In almost every way we could have imagined, 2023 was a di cult year. It was a year that presented Movement and our entire industry with almost unprecedented challenges. That adversity prevented Movement from making a profit, but I am proud to report that although we did not make a profit, we absolutely made an impact.

In fact, we brought Impact Lending to life, letting our realtors, builders, friends and family know that there’s a di erent kind of lender in the marketplace and that when Movement wins, entire communities win.

We impacted the way we stay connected to our borrowers for life with the launch of MORE!

We added industry-leading reverse mortgage experts to the team, positively impacting the lives of seniors across America.

We delivered more than 1,000 new products to market, serving more borrowers in more unique ways.

We impacted the lives of the more than 50,000 friends and neighbors who we helped realize the dream of homeownership.

Without profit, we were not able to make a contribution to the Movement Foundation this year. But because of the profit donated from previous years, we were able to continue to build schools to positively impact the lives of kiddos in some of the toughest financial situations in America.

While leading with profit remains a core value of our company, I am proud that in a year when we were not able to make a profit, we never wavered from our commitment to make an impact. In 2024, let’s do both so that we can continue to champion a new and purpose-driven corporate culture anchored in Loving and Valuing all people.

With heartfelt gratitude,

Casey Crawford CEO, Movement Mortgage

YEAR IN REVIEW

In a relentless and grueling market, we faced challenge after challenge. The highest rates in almost 25 years. Inventory down almost 50%.

But did that stop us? No. We chose to stay and fight. To make… an impact.

What we accomplished together was remarkable.

FAMILIES SERVED 55K+

MARKET SHARE GROWTH1 20%

470

NEW LOAN OFFICERS

TOTAL LOAN VOLUME $19.2B

WE ARE AN IMPACT LENDER

At Movement, mortgages mean more. Since day one, we've committed to giving back to the communities we serve. In 2023, we introduced the category of Impact Lending to define this commitment.

Any mortgage lender that commits at least 10% of its profits to helping the neighborhoods it serves is an Impact Lender. ����

WE REINVEST

ALMOST HALF

OF OUR PROFITS INTO THE COMMUNITIES WE SERVE.

MORE SCHOOLS

The Movement Foundation is our vessel to pour profits back into communities. Movement Schools receive the majority of the Foundation's annual investment.

We believe that by providing quality education, we can help families and communities break cycles of intergenerational poverty.

Movement Schools is a network of public charter schools committed to teaching world-class academics and virtues in underserved areas.

In 2023, we opened our fifth school: Movement Northwest in Charlotte, N.C. Soon, more scholars will be served with additional schools in North Carolina, South Carolina and Georgia.

SUPPORT & OUTREACH MORE

We uplift others by funding much-needed infrastructure, education and support to underserved areas in the U.S. and around the world.

Our projects are intentionally designed to be self-sustaining, which is why our schools, health clinics and housing projects can flourish without ongoing fundraising.

INVESTED IN THE MOVEMENT FOUNDATION SINCE 2012 $377M

LoveWorks is our employeefunded initiative to support co-workers dealing with unexpected needs, emergency expenses or crisis counseling.

Vision Trips o er Movement teammates the opportunity to visit marginalized communities around the world and create lasting positive change.

MOVEMENT TEAMMATES PARTICIPATED IN TRIPS TO 6 COUNTRIES ACROSS 3 CONTINENTS IN 2023

$900K

GIVEN TO TEAMMATES THROUGH LOVEWORKS IN 2023

GIVEN TO LOVEWORKS SINCE 2012 $9.5M

GraceWorks grants empower Movement teammates to give $10,000 grants to nonprofits throughout the US. These grants are made possible by Karis Management Group and their KM Foundation.

$1.4M IN GRANTS GIVEN IN 2023

DEDICATION TO INNOVATION DEDICATION TO INNOVATION

INNOVATION

WE'RE NOT JUST KEEPING PACE WITH INDUSTRY STANDARDS. WE'RE SETTING THEM.

MORE EFFICIENCY CLOSED LOANS TIME BACK

We launched MORE: our proprietary sales and marketing platform built on Salesforce. MORE’s desktop and mobile apps integrate with Movement’s LOS, POS and marketing engine to automate our loan o cers’ processes and increase their productivity.

PARTNER APP

A dedicated partner portal keeps realtor and builder relationships updated on every loan, every step of the way.

IMPACT CALCULATOR

We introduced a tool that creates social media assets to show the potential community impact of loans, so agents and borrowers can see how their home purchases may have benefited Movement schools.

SPANISH

DIGITAL EXPERIENCE

We leveled up our tech to provide Spanish-speaking borrowers with a multilingual mortgage experience.

DELIVERING TO

SERVE HOMEBUYERS DELIVERING TO SERVE HOMEBUYERS

DELIVERING IN NEW WAYS HOMEBUYERS

MORE PRODUCTS FOR OUR BORROWERS

We reinforced our commitment to support current and future borrowers, adding more than 1,000 new products to a portfolio of over 3,300.

Movement Boost and Community Assistance helped with down payments and closing costs to make homes more a ordable for buyers.

Renovation Programs helped borrowers expand their home search by using renovation loans to turn fixer-uppers into move-in-ready options.

Buydown Programs helped reduce the impact of rising rates and make monthly payments more manageable for borrowers.

Movement Purchase Advantage helped buyers by allowing them to purchase a home and then later refinance with no lender fees.

Lock & Shop allowed borrowers to take advantage of rate drops and lock in a rate without a purchase contract for up to 90 days.

Secure & Sell allowed builders and homeowners to buy down and lock in rates to make homes more a ordable to potential buyers.

PUSHING FORWARD WITH REVERSE

We added industry-leading1 reverse mortgage experts to the team and increased volume by 300%. Reverse mortgages can be a powerful way to leverage home equity as a strategic retirement tool.

REVERSE LENDER2 #9

REVERSE VOLUME $32M+

REVERSE UNITS 230

SERVING OUR VETERANS

It’s one of our greatest honors to serve those who served us. This year we strengthened our partnership with the USO and our leading VA-focused loan o cers to provide more support in critical areas and educate

VA LENDER3 #9

VA LOAN VOLUME $2.5B

6,957

VA LOAN UNITS

BUILDER BUSINESS

In response to the inventory shortage, Movement Builder Division developed a full product suite to meet the mortgage needs of those buying newly constructed homes. These options help homebuyers overcome common obstacles like high interest rates and down payment requirements.

By supporting builders with innovative mortgage solutions, we can empower them to close more deals and grow their businesses. This, in turn, fuels our market share and strengthens our position in the industry.

BRIDGING THE GAP IN HOMEOWNERSHIP

Through programs like Grab The Key Comunidad, we empower communities with financial education and ensure our loan process is accessible and inclusive for all.

10 GRAB THE KEY EVENTS WITH 1,500+ ATTENDEES

23 MOVEMENT SCHOLARS IN GRAB THE KEY JUNIOR

GTK Jr. is a 10-week program that o ers Movement scholars a comprehensive financial education and empowerment experience. The program covers financial vocabulary, money management and budgeting through a variety of engaging activities and guest speakers.

BUILDING A DIVERSE TEAM

14% MORE BLACK AND HISPANIC LOAN OFFICERS IN 2022

INVESTING IN OUR TEAMS INVESTING IN OUR TEAMS

TEAMS

We added to our unique investment opportunities for top-performing loan o cers.

The Win Together Fund allows loan o cers to invest in Movement’s servicing portfolio.

Income for Life o ers a dividend to loan o cers based on their closed loan volume in the portfolio.

These deferred compensation options ensure top Movement loan o cers are uniquely rewarded as compared to their peers across the industry.

Teammates who participate in the transformative journey of mentoring create opportunities for personal and communal growth.

191 MENTORING PARTICIPANTS

MOVEMENT MENTORING MOVEMENT COACHING

Coaching bridges the gap between intention and results for loan o cers at all career stages. Through a personalized player/coach model and specialized tools, we empower loan o cers to elevate their business success and celebrate milestones together.

1,200 COACHING PARTICIPANTS

4,500

HOURS COACHED

15% AVG. INCREASE IN LO PRODUCTION AFTER COMPLETING COACHING

MARKETING THAT SERVES

THE LOAN OFFICER...

No one does mortgage marketing like Movement.

We give loan o cers the tools, tech and content to connect with more buyers, realtors and builders. We help them grow their brand and ultimately drive more business.