Spring 2025 MHRSO Mobile Home Residents Newsletter (English)

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• MHRSO and Relocation Basics

• New State Law

• FAQs

• Summer Community Kick-off

• Changes to rent increases

• Housing Help Center

• Mediation for Landlords and Tenants

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• Upcoming Workshops

• Major Division Updates

Rent Stabilization Division

Contact Us

Virtual Office Hours Every Tuesday

10 a.m. - 12 p.m.

Register at mountainview.gov/rspofficehours

650-903-6136

298 Escuela Ave.

Mountain View, CA 94040 mvrent@mountainview.gov

mountainview.gov/rentstabilization We’re Here to Help!

RentStabilizationNews

For Mobile Home Residents

Why am I Receiving this Letter?

This newsletter is in your mailbox because you live in a mobile home covered by the Mobile Home Rent Stabilization Ordinance (MHRSO).

The MHRSO provides rent stabilization for both mobile home owners and mobile home tenants*. It also provides eviction protections for mobile home tenants, while at the same time protecting the rights of park owners and mobile home landlords to receive a fair return sufficient to cover increases in costs.

MHRSO and Relocation Assistance Basics

Eviction Protections

❑ All space rent increases and mobile home rent increases are limited by law

❑ Rent increases are limited to a certain percent every year

❑ Only one increase can be given every 12 months

❑ Increases can only be given if the landlord is in compliance with the law

❑ Both tenants and landlords can request individual rent increase or decrease adjustments from the City through a petition process

*Mobile Home Tenants are tenants that are renting a mobile home.

❑ Tenants cannot be asked to move out without a just cause

❑ Landlords must notify tenants of the reason in a written letter

❑ A tenant can only be evicted for 9 lawful reasons (“just causes”)

• Failure to Pay Rent

• Breach of Lease

• Nuisance

• Criminal Activity

• Failure to Give Access

• Necessary Repairs

• Owner Move-in

• Demolition

• Withdrawal from Market

❑ The State’s Mobilehome Residency Law (MRL) provides similar protections for mobile home owners

Relocation Assistance

❑ The MHRSO requires Mobile Home Park Owners and Landlords to offer tenants relocation assistance if they evict renters for the following reasons:

• Necessary Repairs

• Owner Move-in

• Demolition

• Withdrawal from Market

❑ If tenants qualify, they receive money and other support when terminated

❑ State Law provides relocation protections for mobile home owners

Update to State Housing Law

There is an updated State law regarding evictions. Please see the summary below and consult an attorney for legal advice.

Unlawful Detainer Response Period (AB 2347)

If tenants receive a court notice to vacate the rental unit and/or pay back rent (Unlawful Detainer), AB 2347 extends the time for tenants to file an answer to an unlawful detainer from five (5) to ten (10) days, excluding Saturdays, Sundays, and judicial holidays, after the complaint is served on the tenant.

Updated Frequently Asked Questions about the MRHSO Coming Soon!

Get your questions answered!

Do you have questions about how to calculate base rent, how to file a petition, and the rules about adding additional occupants? Information about these topics and much more will be available through new FAQs for the MHRSO. Check on mountainview.gov/mobilehomes for this valuable information!

How much can my rent be increased?

In March of 2025, the City Council adopted amendments to the MHRSO that changed the way the annual rent increases are calculated.

The MHRSO limits the amount of rent increases for both space rent and mobile home rent to the Annual General Adjustment (AGA), an increase based on the rate of inflation and approved by the Rental Housing Committee (RHC). Mobile Home Park Owners and Landlords (collectively "landlords") may give this annual rent increase from September 1 through August 31 of each year.

What has changed?

Beginning March 25, 2025: The AGA for mobile home and mobile home space tenancies is set by using 60 percent of rate of inflation The AGA cannot exceed three percent (3%). If the percentage change in the CPI is negative, the AGA is zero percent (0%).

2025 Allowed Rent Increase: 1.6%

(September 1, 2025 – August 31, 2026)

If no increase is given, landlords may bank the increase and give it in a later year, together with the AGA for that year, for a total increase of up to 10%. Banked increases have additional noticing requirements. Qualifying tenants can file a Tenant Hardship Petition to request an exemption from banked increases.

When can my rent be increased?

A landlord may increase rent when in compliance with the law:

• At least 12 months since the last rent increase

• Annual Space Rental Fees are paid

• Property is registered with the City at mvrent.mountainview.gov

• Landlord is otherwise in compliance the MHRSO (including not having outstanding code violations on the property)

• Tenant served a 30-day written increase notice as required by state law

Contact the Program Today!

mediate4mv@housing.org 650- 960-0495

Housing Help Center

The Housing Help Center connects mobile home residents in Mountain View with support services and housing resources.

• Housing Programs: Learn about rent stabilization, apply for affordable housing, and connect with rental assistance programs

• Eviction Questions: Review eviction notices and the eviction process with staff to understand what's happening and the potential outcomes

• Legal Resources: Connect to legal resources and assistance

• Support Services: Get information on food distribution, financial assistance, mediation, homelessness prevention resources and more 1st and 3rd Thursdays of the month! 1-3 p.m.

298 Escuela Ave. Mountain View, CA Walk-ins welcome

You can also choose to attend virtually during clinic hours at: mountainview.gov/housinghelpclinics

Clinics are bilingual in English and Spanish. Email mvrent@mountainview.gov to request other languages 48 hours in advance

Mediation for Landlords and Tenants

Don’t know how to solve an issue you have with your landlord or neighbor? Try Mediation!

The Mountain View Mediation Program provides free dispute resolution for landlords and tenants in Mountain View. As possible solutions arise, trained mediators help guide participants toward a resolution of their own making.

It’s fast, confidential, free and effective!

Successfully resolved cases include:

• Landlord/tenant issues

• Security deposit issues

• Noise complaints

• Roommate conflicts

• Neighbor issues

Upcoming Workshops

Mobile Home Rent Stabilization

• May 8, 2025 |6:30 p.m. In person, Community Center Maple Room and Virtual, mountainview.gov/rspwebinars

Rent Stabilization 101

• June 10, 2025 |6:30 p.m. In person, Community Center Maple Room and Virtual, mountainview.gov/rspwebinars

City of Mountain View Rent Stabilization Division Updates

• State Housing Law – Learn about a new California State Housing Law regarding evictions

• Summer Community Kick-off – Join the family-friendly event on May 17 to learn about local services for residents in Mountain View.

• Annual Allowed Rent Increase – In March of 2025, the City Council adopted amendments to the MHRSO that changed the way the annual rent increases are calculated.

2025 Allowed Rent Increase: 1.6% (September 1, 2025 – August 31, 2026) See inside

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