CONteNtS Middle East Council of Shopping Centres 803, BurJuman Business Tower PO Box 43972, Dubai, UAE Tel: +971 4 359 7909 Fax: +971 4 355 8818 www.mecsc.org
David Macadam Chief Executive Officer david@mecsc.org
Lea Venezuela Director lea@mecsc.org
Khaye Comanda Associate Director accounts@mecsc.org
Mariz Matocdo Marketing Officer customercare@mecsc.org
Christian Baldonanza Membership/Database Accounting Executive connect@mecsc.org
Justin Espiritu Publishing & Database Management Coordinator publishing@mecsc.org
JC Gayoma Membership Executive membership@mecsc.org
Alessandro Gaffuri Founder and CEO of CELS Group, talks about Customer Engagement in Retail Marketing 05... Welcome Note 06... Contributors Insights... 08... Evolution of the Shopping Mall Industry 10... Shopping Centre Development Shopping Centre Update... Oman 14... Barka Grand Center – A Complete Lifestyle Destination Saudi Arabia 16... The Expansion of Travel and Tourism will Transform the Retail Landscape in Saudi Arabia
Media One Tower, Dubai Media City PO Box 2331, Dubai, UAE T: +971 4 427 3000 F: +971 4 428 2261 motivatepublishing.com connect@motivate.ae
UAE 20... Dalma Mall – Abu Dhabi’s Favorite Mall 22... Zero 6 – A New Wave of Lifestyle Experiences to Sharjah Cover Story... 26... The Why of Customer Engagement in Retail Marketing. A talk with Alessandro Gaffuri, Founder & CEO at CELS Group
Chris Capstick Publisher
Guido Duken Senior Group Editor – Business & Connect
Ingrid Valles Projects Manager
Tarak Parekh Senior Art Director
Rouf Majid Senior Designer
Sunil Kumar General Manager - Production
04. Retail PeOPle . aPR-JUN 2017
Features... 30... Interview with Doris Hazzan, Chalhoub Group 31... Sitting down with Marta Bural, Head of Retail Leasing, Meraas Development 32... My Journey from Africa to the Middle East…humble beginning of Lizelle Fitoussi, CMD, MBI Group 34... Why Middle East retail industry needs more female executives – an insight shared
by Stephanie-Alexandra Chartier, CMD Al Farwaniya Property Developments, LLC 36.. Men and Women. Attract & Retain the Best by Rahul Suri, Ritz Search 37... An Interview with the Leader in Retail Analytics - Vic Bageria, CEO/CVO Sàvant Data System (SDS) 38... The Retail Shift by Rayan Azab, The AZDEF Group News Brief... 40... Alyasra Fashion announce the launched of Sachochier at the Gate Mall Babyshop to Open 20 Outlets in 2017 The Outlet Village – Fashion without Fear Al Futtaim Group Set to Anchor a Mall in Jebel Ali Paris Gallery Announces Expansion Plan Doha Festival City Opens on April 5 In Focus…. 42... Majid Al Futtaim Opens the Doors of Mall of Egypt 44... Marina Home Interiors Opens First Saudi Flagship Store in Jeddah Board Member’s Corner 47... Retail Placemaking: Not just a place to shop, but a place to be by Andrew Williamson And all you need is “A few Good Women & Men…” by Avijit Yadav, CMD, CSM, CLS, CDP, CRX MECSC Members’ Segment 48... MECSC New Members On-Board 50... MECSC Featured Member – Avijit Yadav, CMD, CSM, CLS, CDP, CRX