Morning Star Business Report

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morning star

Business Report AUGUST 2012

First State Manufacturing Meet Sher Valenzuela, the woman behind this internationally successful business ALSO INSIDE

Women in Business YWCA


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Business Report | August 2012


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Business Report | August 2012


from the editor Trapped in Ikea

M

y most recent move left me in need of an entertainment center. After a fruitless search of craigslist, I picked out a unit on the Ikea website and headed to the nearest location to pick it up as quickly as possible. Anyone who has been to Ikea can tell you that getting out quickly is nearly impossible. The store is designed to force you

to view every item they have. Apparently there are shortcuts, but I must have been unable to locate them. My personality doesn’t agree with this business strategy, but it appears to work very well for them. I guess the lesson here is that you shouldn’t expect what works for you to be the same as what works for your customers.

Daniel Richardson

Business Report Vol.15 No.10

EDITOR

Daniel Richardson

COMPOSITION

Cassie Kraemer Elaine Schneider Tina Reaser

SALES

Chris Redman Rick Cullen Sutton Joseph

C O N TA C T

Mon.-Sat. 9 am - 9 pm • Sunday 10 am - 5 pm

Concord Pet Food & Supplies Concord Pike Shoppes of Red Mill Peoples Plaza Hockessin Suburban Plaza Shoppes of Graylyn Chestnut Run

302-478-8966 302-737-8982 302-836-5787 302-234-9112 302-368-2959 302-477-1995 302-995-2255

Middletown Crossing Community Plaza Aston, PA Edgehill s/c, Dover West Chester, PA Rehoboth Fox Run

302-376-1616 302-324-0502 610-364-1100 302-672-9494 610-701-9111 302-226-2300 302-838-4300

Elkton Milford New London Thornbury Smyrna, DE Seaford, DE Logan Township, NJ

410-398-5554 302-424-8373 610-869-8838 610-399-0124 302-653-1515 302-628-1001 856-467-0022

Morning Star Publications 302-629-9788 P.O. Box 1000 Seaford, DE 19973 businessreport@mspublications.com sales@mspublications.com

Focusing on the ambition and innovation that make Delaware businesses unique.

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Business Report | August 2012


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[contents] 08/12 6 14

CHAMBER NEWS

31

HEALTH REPORT

HIDDEN TREASURE

34

BUSINESS LICENSES

36

BUSINESS DIRECTORY

YWCA Delaware works to empower women By CAROL KINSLEY

19

COVER STORY

Meet Sher Valenzuela, the woman behind First State Manufacturing By CAROL KINSLEY

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31

WOMEN IN BUSINESS

The Business Report celebrates Women in Business

On the Cover Sher Valenzuela of First State Manufacturing. Photo by Thetford Photographer

Business Report | August 2012


6 Chamber

Phone

Key contact

Dues*

Members

Fax

Bethany-Fenwick Chamber of Commerce

539-2100

Carrie Subity

$211

800

539-9434

Delmar Chamber of Commerce

846-3336 Diane Johnson $75

67

846-3336

Georgetown Chamber of Commerce

856-1544

$150

460

856-1577

Laurel Chamber of Commerce

875-9319 Don Dykes

$125

125

875-5908

Lewes Chamber of Commerce

645-8073

Betsy Reamer

$195

432

645-8412

Milford Chamber of Commerce

422-3344

Jo Schmeiser

$165

310

422-7503

Millsboro Chamber of Commerce

934-6777 Amy Simmons

$150

260

934-6065

Milton Chamber of Commerce

684-1101

Georgia Dalzell $150

120

684-1101

Rehoboth-Dewey Chamber of Commerce

227-2233

Carol Everhart $215

1303

227-8351

Seaford Chamber of Commerce

629-9690

Paula Gunson

$150

340

629-0281

Central Delaware Chamber of Commerce

734-7513

Judy Diogo

$225

868

678-0189

Delaware State Chamber of Commerce

655-7221

Bill Stephano

$299

2800

654-0691

Delmarva Black Chamber of Commerce

450-4501

Clay Hammond

Karen Duffield

* Annual membership cost based on businesses with fewer than 10 employees. For Delaware State and Central Delaware chambers membership cost figure is for 1-5 members. For Delaware State Chamber special rate applies if business already belongs to another chamber.

BURGERS-N-BEANS The Chamber of Commerce for Greater Milford (CCGM) recently held a ribbon cutting at Burgers-N-Beans, located at 907 N. DuPont Blvd. (Airpark Plaza) in Milford. Their menu includes burgers, chicken sandwiches, chicken tenders, Jersey Shore fries, onion rings and shakes. For more information about Burgers-NBeans, call 302-725-5140 or find them on Facebook. Pictured from left: Dwight Belcher, co-owner; Tiffney Belcher, co-owner; Craig Dimes, coowner; Bruce Johnston, co-owner (cutting ribbon); State Representative Dave Wilson, Mayor Ronnie Rogers and CCGM President Fred Rohm.

THE GREATER GEORGETOWN Chamber of Commerce

Linking Business with the Community 302-856-1544 | info@georgetowncoc.com

www.georgetowncoc.com

Every Wednesday thru August - Georgetown Farmers’ Market from 3-6 p.m. at No. Bedford St. Park Aug. 1, 1st Wed. - Economic Development Council Meeting - 12 Noon- Georgetown Wesleyan Church Hall Aug. 1, 1st Wed - Board of Directors Meeting - 4 p.m. - New Chamber Office, 229 East Market St., Georgetown Aug. 7 - Georgetown Blueprint Communities “Community Forum” at 6 p.m., Presbyterian Church Hall, 203 North Bedford Street in Georgetown. Let your voice be heard! Aug. 8, 2nd Wed. - Chamber Breakfast Meeting - 7:30-8:30 a.m., Lighthouse Landing Restaurant, Sussex County Airport in Georgetown. Special Guest Speaker TBA - $9 per person. RSVP by Tues., Aug. 7 by calling 302-856-1544 Aug. 15, 3rd Wed. - Chamber Mixer - 4:30-6:30 p.m.; at Heritage Shores Golf Club, 1 Heritage Shore Circle, Bridgeville Aug. 23, 4th Wed. - Chamber Luncheon Meeting - 12-1:00 p.m. CHEER Center on Sand Hill Rd. in Georgetown. Special presentations from 4-5 area Non Profits. RSVP by Tues. Aug. 22 by calling 302-856-1544

Business Report | August 2012

CDCC installs new board

Jennings Hastings, past chairman of the Central Delaware Chamber of Commerce (CDCC) Board of Directors, administered the oath of office to the officers and board of directors for FY 2013 at the chamber’s annual dinner recently. The new board includes: chairman – Victor Schimp, Sheraton Dover Hotel; 1st vice chair – Tammy Ordway, Ordway Group, PA; vice chair, economic development – David McGuigan, George & Lynch, Inc.; vice chair, organizational development – Ronald Sayers, Sayers Jewelers & Gemologists; vice chair, community affairs – Jeffrey Puglia, Black Diamond Financial Solutions; vice chair, legislative affairs – C. Scott Kidner, C.S. Kidner & Associates; vice chair, military affairs – Hon. John Still, Still Insurance Agency; treasurer – Sean Mace, Eden Hill Medical Center; vice chair, Smyrna-Clayton – Richard Downes, State Farm Insurance; past chairman – Lisa Hastings, Faw, Casson & Co., LLP Directors - Shane Breakie, Chesapeake Utilities Corp.; Justin Cressler, Kraft Foods, Inc.; Adrienne Hawes, WSFS Bank-Camden branch; Dr. William Johnston, Wesley College; Janie Libby, Dover Downs Hotel & Casino; Mitchell Magee, PPG Industries; Pamela Marecki, Bayhealth Medical Center; Beth Miller, Stick It Gymnastics!; Lynne Schaefer, Dover Federal Credit Union; Robert Souza, Harrington Raceway & Casino


CHAMBER NEWS

7

BIAMBY CLEANING SERVICES The Rehoboth Beach-Dewey Beach Chamber of Commerce (RBDBCC) held a ribbon cutting for Biamby Cleaning Services recently. Biamby Cleaning Services is a family owned and operated cleaning business, serving residents and businesses in the Delmarva area. For more information, visit www.biambycleaningservices.weebly.com or call 302-519-1604. Pictured from left: Carol Everhart, RBDBCC president/CEO; Meghan McCalley, RBDBCC; Chris Murphy, Citizens Bank; Jeannie Biamby, Rodney Biamby, Debbie Haggerty - Citizens Bank; Joy Kidd, RBDBCC.

ODYSEA

The Bethany-Fenwick Area Chamber of Commerce joined Odysea‌destination beach in celebrating their grand opening with a ribbon cutting ceremony and deck party on June 8. Employees, family, friends, customers, chamber staff, ambassadors, and board members joined owners Richard and Carolann Dryer (with scissors) to celebrate. Odysea has expanded to downtown Bethany Beach with a new location at 123 Garfield Pkwy., #7. They specialize in unique clothing and household and personal items. For more information, visit www.odyseabeach.com or call 866-ODYSEA-1.

Business Report | August 2012


8 PENINSULA DENTAL Peninsula Dental in Millsboro recently held a ribbon cutting ceremony. Peninsula Dental and their Bear location are the only dental practices in Delaware who offer dental anesthesia and general dentistry in an office setting. You can reach their office at 302-297-3750. Pictured from left to right: Jim Petruzella, Millsboro Town Council; Alan Levin, Director of Economic Development for State of Delaware; Moon C. Cha, D.M.D.; Neil S. Woloshin, D.M.D.; Glen Goleburn, D.M.D.; John T. Moore, General Manager for Peninsula Dental; Robert Bryan, Millsboro Mayer; Amy Simmons, Millsboro Chamber of Commerce Director.

KENT COUNTY WOMEN’S JOURNAL WJ Publishing held a ribbon cutting ceremony for the Kent County Women’s Journal recently. The Women’s Journal is a bi-monthly primary resource publication dedicated to providing educational, informative and objective editorial content to women. WJ Publishing is owned by Kevin and Angie Phillipson of Dover and Mike and Lisa Dolbey of Marydel. As a growing Kent County based business, WJ Publishing is hiring 10 new sales positions and two new distribution positions in Delaware and Maryland by the end of the year. Three new journals are planned in Wicomico, Worcester and Talbot counties in Maryland within the next six to eight months. More journals are planned in Maryland and Florida in 2013 and 2014. Pictured from left: Mike Dolbey, Kellie Draper, Steve Artz, Kevin Phillipson, Lisa Dolbey, Angie Phillipson and Adam Dolbey.

ANGLE PLANNING CONCEPTS The Central Delaware Chamber of Commerce joined Angle Planning Concepts in celebrating their new location with a ribbon cutting ceremony recently. The new location houses several services including: resolving debt settlement, credit repair, mortgage planning and insurance. According to President John Rowley, they have created a 7-step process to help clients overcome financial ruts that keep them from achieving their goals or moving forward after a fiscal crisis. Angle Planning Concepts is located at 31 Saulsbury Rd., Dover. For more information, call 302-735-7526 or visit www. AnglePlanning.com. Pictured from left: Doug Ferris; Joe Bedford, debt settlement specialist; David Morris, credit repair specialist; Kim Rowley, agent/owner; Jared Rowley; John Rowley, agent; Johnny Rowley; Marc Degre, credit repair specialist.

BIRCH TREE CAFé The Bethany-Fenwick Area Chamber of Commerce joined The Birch Tree Café in celebrating their grand opening with a ribbon cutting ceremony recently. Employees, family, friends, customers, chamber staff, ambassadors, and board members joined owners Ray and Cathy Berzins (with scissors) to celebrate. The Birch Tree Café is a quaint gluten free restaurant, espresso café, and bake shoppe nestled inside Good Earth Market located at 31806 Good Earth Ln., of Rt. 26 in Clarksville. For more information, call 302-539-2468.

Business Report | August 2012


CHAMBER NEWS

9

Waterford Wedgwood Royal Doulton

TREASUREQUEST SHOPPE The Rehoboth Beach-Dewey Beach Chamber of Commerce held a ribbon cutting ceremony for TreasureQuest Shoppe recently. TreasureQuest features metal detectors, tide clocks, weather stations, barometers, and shore-themed wall décor. Stop in and check out their display of shipwrecked treasures found on the Delaware beaches. Located at 101B Atlantic Ave. in Ocean View, TreasureQuest Shoppe is open year round. For more information, visit www.treasurequestshoppe.biz or call 1-888537-5334. Pictured from left: Beth Rogers, Country Wicker and Bill Winkler Sr., TreasureQuest Shoppe LLC.

The Rehoboth Beach-Dewey Beach Chamber of Commerce (RBDBCC) held a ribbon cutting ceremony for Waterford Wedgwood Royal Doulton recently. Waterford Wedgwood Royal Doulton is the leading provider of luxury home and lifestyle products worldwide. They offer a wide range of crystal stemware, barware and giftware, formal and casual dinnerware, ceramic giftware, collectibles and children’s tableware. Enjoy discounts on your favorite brands by visiting the Waterford Wedgwood Royal Doulton store located in the Tanger Midway Outlet Center in Rehoboth Beach. For more information, call 302-645-5304. Pictured from left: Patty Burkentine, RBDBCC; Tom White, sales consultant; Janet Drift, director of stores; Kyle Murray, store manager; and Bobby Thompson, assistant store manager.

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10 STACKHOUSE COLLECTIBLES The Rehoboth Beach-Dewey Beach Chamber of Commerce (RBDBCC) held a ribbon cutting ceremony for Stackhouse Collectibles recently. Located at 18675 Coastal Hwy., Midway Shopping Plaza in Rehoboth Beach, Stackhouse Collectibles offers an array of apparel, memorabilia, novelties, and gifts for every sports enthusiast. They also carry some equestrian and animal gifts as well as collectible plush. Stackhouse Collectibles can also special order most merchandise. For more information, call 302-827-4264. Pictured from left: Brad Wazlavek, DryZone; and Michelle Stackhouse and Patty Burkentine, RBDBCC.

NANTICOKE PHARMACY Participating in the Nanticoke Pharmacy ribbon cutting are pharmacy personnel and local dignitaries. From left: Frank Raskauskas, Amanda Masten, Kellie Vilkas, Maryellen Calloway, Deborah Kocinec, Bimal Das (pharmacist), County Councilman Mike Vincent, Seaford Mayor Bill Bennett, Seaford City Manager Dolores Slatcher, Spuck Bennett, and Seaford Assistant City Manager Charles Anderson.

DON-LEE MARGIN CORPORATION Attending the ribbon cutting at Don-Lee Margin Corporation, which is celebrating 45 years of janitorial and maintenance sales and service, are from left, Lynn Brocato, Curtis Byington, Denise Dickerson, owner/president, Crystal Chambers, Jack Chambers, vice president, and Sussex County Council president Michael Vincent.

DR. OTTO TIDWELL The Rehoboth Beach-Dewey Beach Chamber of Commerce held a ribbon cutting ceremony for Dr. Otto Tidwell recently. Dr. Tidwell specializes in oral and maxillofacial surgery, with a focus on dental implants, tooth extractions, cancer surgery and pathology. His new office is one of only a few in the region that offers laser technology that minimizes invasive surgery. Dr. Greg Dearing, an endodontic surgeon of Middletown, will also practice in Dr. Tidwell’s office. Call 302-226-1606 for an appointment. Pictured from left: Karen Seeney, Debby Hines, Donna Hensley, Dr. Greg Dearing, Gayle Fisher, Dr. Otto Tidwell, Lisa Crowder and Robin Plivelich.

MILFORD WALMART The Chamber of Commerce for Greater Milford (CCGM) recently celebrated the grand reopening of the Milford Walmart, along with State Senator Gary Simpson, District Representatives Harvey Kenton, Jack Peterman and Dave Wilson. For more information about the Milford Walmart, call 302-422-2854. Pictured from left: district and national Walmart employees, Milford Walmart General Manager Stephanie Edwards (with scissors), Rep. Jack Peterman, Rep. Harvey Kenton, CCGM President Fred Rohm, Rep. Dave Wilson and Senator Gary Simpson.

Business Report | August 2012


CHAMBER NEWS

11

VILLAGES OF STONEY BROOK A ribbon cutting was held in June for the Villages of Stoney Brook on Tharp Road in Seaford, a new luxury apartment complex. From left are: Seaford City Manager Dolores Slatcher, Richard Banning, Linda Smith, Jennifer Cruz-Ferguson, Ronnie Moore, Seaford Mayor Bill Bennett, Steve Tull, president of the Greater Seaford Chamber of Commerce, Trisha Newcomer of the City of Seaford, and Grace Peterson.

CROSSROADS AUTO REPAIR The Bethany-Fenwick Area Chamber of Commerce joined Crossroads Auto Repair LLC in celebrating their grand opening with a ribbon cutting ceremony recently. Employees, family, friends, customers, chamber staff, and ambassadors joined owners Lloyd Bare and Mark Baull (with scissors) to celebrate. Crossroads Auto Repair LLC, located at 32469 Lighthouse Rd. on Rt. 54 in Selbyville, services all makes, models, imports and domestics. They offer computer diagnostic, oil changes, and more with 24-hour towing available. For more information, call 302-4369100.

DYNAMIC PHYSICAL THERAPY The Bethany-Fenwick Area Chamber of Commerce joined Dynamic Physical Therapy in celebrating their expansion to the Quiet Resorts Area with a ribbon cutting ceremony recently. Employees, family, friends, customers, chamber staff, ambassadors, and board members joined Physical Therapist and Clinical Director Paul Spadino (with scissors) to celebrate. Dynamic Physical Therapy, located in the Food Lion shopping center on Rt. 54 at 37464 Lion Dr., Ste. 4 in Selbyville, specializes in restoring function and improving your quality of life. For more information, call 302988-1586 or visit www.dynamicpt.com.

FAT DADDY’S BBQ & GRILLE The Georgetown Chamber of Commerce held a grand opening ribbon cutting recently, to welcome Fat Daddy’s BBQ & Grille to Georgetown. Located at 13203 Seashore Hwy., Fat Daddy’s offers eat in, take out and catering services, and will meet all your BBQ needs. Pictured from left, front row: Janice Cory, Delmarva Broadcasting; Carol Givens, Givens’ Flowers; Karen Duffield, Georgetown Chamber; Kimmi Burt, Fat Daddy’s; Jeffrey Frey, owner, Fat Daddy’s; Brenda Frey, owner, Fat Daddy’s; Valerie Bullock, Fat Daddy’s; Helen Kruger, Georgetown Chamber; and Jim Weller, Weller’s Utility Trailers. Back row: Toby Givens, Givens’ Flowers; Sam Wilson, Sussex County Council; Jan Ezell, County Bank; Kevin Loftus, La Red); Rep. Dave Wilson, R-Bridgeville; Rep. Harvey Kenton, R-Milford; Mike Vincent, Sussex County Council; and Mike Wyatt, Mayor, Town of Georgetown.

Business Report | August 2012


12 Harrison Senior Living celebrates project completion June 21 marked the completion of a twoyear construction project with community members, residents, staff, and those involved in the building of the new center all present to celebrate. The grand opening ceremony began with a flag raising by Harrison House resident and veteran Clifford Fisher and five members of the American Legion Post 28 from Oak Orchard. Residents, guests and staff proudly stood in the 90-degree heat during the procession of the United States and Delaware flags by the American Legion Color Guard and recited the Pledge of Allegiance. David Rementer, son of a Harrison House resident, provided an invocation to begin the ribbon cutting ceremony. Michael J. Jacobs, chief executive officer and Harrison Saunders of Harrison Senior Living paid tribute to those involved in the two-year project including everyone from the architect to the supervisor of housekeeping and also thanked the Harrison family. Jacobs also presented a special recognition to Dr. Beshard Helou, medical director of the facility, for his service and dedication to the facility. Jacobs read a special tribute from the Delaware Senate initiated by Senator Joseph W. Booth. The tribute marked the occasion and acknowledged the service Harrison House provides the community. A ribbon cutting outside the doors to the rehabilitation center included Harrison Senior Living staff, Harrison family members, project leaders and members of the Georgetown

Joining community members, residents and staff are front row, from left: Laurie Morris, Jim Harrison, James Harrison III, Roman Gielarowski, Ellen Saunders, Michael Jacobs, Carole Daniels, Helen Kruger, Dr. Beshard Helou, Karen Duffield, Glenn Gauza, Ann Williams and Harrison Saunders.

Chamber of Commerce. The new rehabilitation center includes state-of-the-art machines and equipment, special bariactric rehabilitation equipment, and a private speech therapy room. Within the center a new full kitchen was built, as well as a washer and dryer and a full bathroom with a tub/shower combo and a standing shower to simulate a resident’s home and provide the most custom occupational therapy possible. Harrison House contracted with Genesis Rehab Services to provide the rehabilitative therapies in the new center. The construction project also included 30 new beds, 12 in the new rehabilitation suite and 8 private rooms with private baths, a

unique feature in the industry. Additionally, a new activity and dining room and an outdoor patio with beautifully landscaped walking paths were added to the existing facility originally built in 1985. James P. and Katherine S. Harrison, R.N. founded Harrison Senior Living in 1972 when they built their first skilled nursing facility. Since then Harrison Senior Living has expanded to include five communities in Delaware, Maryland and Pennsylvania. With 40 years serving seniors, they provide diverse levels of care, from skilled care to assisted living to personal care and independent living. For more information, visit www.HarrisonSeniorLiving. com.

RESORTQUEST REAL ESTATE The Bethany-Fenwick Area Chamber of Commerce joined ResortQuest Real Estate in celebrating the relocation of their Fenwick Island/Selbyville office recently with a ribbon cutting ceremony. Dignitaries, employees, family, friends, customers, chamber staff, ambassadors, and board members joined general manager, Patrick Davis (with scissors) to celebrate. ResortQuest Real Estate’s new office which is located in the Food Lion Shopping Center on Rt. 54 at 37458 Lion Dr., Ste. 7 in Selbyville, offers comprehensive real estate sales and rental services to West Fenwick, the fine communities of Lighthouse Road (Route 54) and the surrounding areas. For more information, call 302-436-1100 or visit ResortQuestDE.com.

Business Report | August 2012


CHAMBER NEWS

Dewey Beach Buddy 5K Run and pancake breakfast The inaugural Dewey Beach Buddy 5K Run and pancake breakfast will be held at 9 a.m. on Sunday, Aug. 12, at the Dewey Beach Lions clubhouse, 115 McKinley St., on the bay. The certified course will start and finish near the Lions Club parking lot. The $20 pre-registration fee or $25 the day of the event, includes an event t-shirt and breakfast. Pre-register for the run at www.bestbuddiesdelaware. org/run. For other inquiries, contact dennis@boardwalkbuddywalk.com or call Dennis at 302-227-2493. Not a runner? From 8 to 11 a.m., for $8, $4 for children, eat all the pancakes you can, served with limited eggs, bacon or sausage, home fries, toast, juice, or coffee. Volunteers from the Lions Club will assist individuals with disabilities from Chimes vocational center, in preparing and serving the breakfast. Chimes provides training for the disabled and teaches kitchen skills and culinary arts, to their clients, using the Lions’ clubhouse kitchen. The fundraising event is the combined effort of the Boardwalk Buddy Walk® and Best Buddies Delaware®.

Wolfe retires from State Chamber James A. Wolfe, president and CEO of the Delaware State Chamber of Commerce, has retired after leading the organization and its affiliates for more than 10 years. Under Jim’s leadership, the State Chamber flourished in its role of strengthening the business climate in Delaware. His many accomplishments include increasing the influence of the Delaware Manufacturing Association, lowering the state’s municipal utility rates, and updating the state’s workers’ compensation guidelines. Wolfe was also instrumental in developing the public education reform campaign now known as Vision 2015. Before joining the State Chamber, Wolfe held positions of increasing responsibility during his 40 years with the Chrysler Corporation; his last stop was plant manager of the Newark assembly plant. He received two lifetime achievement awards, a Delaware State Quality award and most recently was inducted into the Delaware Business Leaders Hall of Fame.

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Chamber honors outstanding members The Central Delaware Chamber of Commerce announced two individuals as outstanding business men and women at the Annual Awards for Excellence Dinner. They are Tammy Ordway of Ordway Group, PA as Small Business Person of the Year and Dr. William Johnston and Wesley College as Corporation of the Year. The other nominees for the awards were also honored. They are Lois Wilkinson, Delaware Breast Cancer Coalition, and Gregory Moore, Becker Morgan Group for Small Business Person of the Year; and Dennis Dinger, George & Lynch, Inc. and Patti Key, Harrington Raceway & Casino as Corporation of the Year. Nominees were selected from nominations submitted by CDCC members in April. Each member business was asked to vote one time for one person in each category that best fits the criteria for excellence in business. The nominees were then introduced to Governor Jack Markell and Kent County

W H B

Administrator Michael Petit deMange who presented them with proclamations honoring them for bringing new business and growth and their contributions to their communities. Also, during the Annual Awards for Excellence Dinner, the Chairman’s Partnership Awards were given to The Greater Dover Committee and Kent County Levy Court for exceptional contributions and support to the Central Delaware Chamber of Commerce. Vic Schimp presented the Outstanding Board Member of the Year Award to Lisa Hastings for her vision to see the potential of the Honorary Mayor Program and for the help provided to the chamber to carry out the details of the program. He also presented the CDCC Outstanding Volunteer of the Year Award to the five individuals who took part in the Honorary Mayor Program who broke every fundraising expectation the chamber imagined. The many volunteers who contribute to the success of the chamber were also recognized.

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Business Report | August 2012


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HIDDEN TREASURE

Left - At the Center for Women’s Entrepreneurship, Chrissie Feehery gets one-on-one help in establishing her business from Brenda Whitehurst, YWCA Southern Delaware market manager. Above - YWCA’s Sussex County office opened in 2008 in the business park across from Wal-Mart in Georgetown.

YWCA DE works to empower women By Carol Kinsley YWCA DE is this month's "hidden treasure," and at YWCA DE in Georgetown is another treasure, Brenda Whitehurst, Southern Delaware market manager. Whitehurst has been working with the YWCA since 1995 and loves her job. She was recently described as "a bundle of energy, enthusiasm and experience all wrapped together." She loves the term "hidden treasure," saying that was an apt description. "That's exactly what YWCA is, a hidden treasure. When I tell people what it is and what we do, they say 'wow.'" YWCA Delaware is dedicated to eliminating racism, empowering women and promoting peace, justice, freedom and dignity for all. While YWCA has been in Delaware for more than 100 years, the Sussex County office did not open until March 2008. Whitehurst said almost everyone has heard of the YMCA, which calls to mind "brawn" — swimming, child care, youth development and physical activities. "There's no swimming pool here," Whitehurst said. With YWCA, "think brains," she said, listing goals such as self-empowerment and independence. Whitehurst said, "We have seven programs ranging from home ownership to financial literacy, racial justice, empowerment for girls, conflict resolution and the Center for Women's Entrepreneurship." The Center for Women’s Entrepreneurship is one of 115 across the nation and is a component of the U.S. Small Business Report | August 2012

Business Administration, which formulates these centers under the Office of Women's Business Ownership. YWCA Delaware applied in 2007 to become a certified women's business center, while plans were still in the works to have a Sussex County site. The Georgetown center offers a whole cadre of services, including an eight-week business plan development series, one-onone counseling, group counseling and business site visits before or after the business starts. Some services are free; for others there is a fee. The eight-week course costs $299, Whitehurst said. There is a free, twohour pre-requisite self-assessment. There are also monthly workshops with skilled facilitators. Services are funded in part by the SBA. "Last year we served more than 1,200 people in Sussex County," Whitehurst said. Services are not just for women, but "for whoever comes through the doors." YWCA Delaware is for "people who need help bringing vision to pass, and we have the financial partners to make it happen." Among those recently helped are Bruce and Mabel Marshall of Greenwood. The Marshalls have had a long-standing dream of owning their own motor coach company. In 2011, they attended the eight-week Business Plan Development Series to get the technical assistance needed to start and grow their business. In April 2012, the dream of owning their own bus company became a reality. The new company is D&E Tours and Travel. Chrissie Feehery, a part-time Sussex County resident, saw a notice of a workshop in a newspaper and now is getting help, one-on-one, in setting up her new business,

5 Seasons Tea Room at Lavender Fields, which will utilize a barn converted to dining area at Lavender Fields in Milton. She anticipates opening for her first of two seatings per month in September 2012. Whitehurst, who grew up in Sussex County, is pleased to be able to help these new business owners. "When I was ready to start my own business, after working for the state for 20 years, I could not get the help I was seeking." She continued, "What's the difference between YW’s business program and any other program? I have one word — methodology, the way we tend to look at and perceive what your business idea is. We work in four stages of business: idea, emerging, existing and expansion." Not all programs are statewide yet. In Wilmington, YWCA operates a single women's residence serving up to 54 women, all with jobs, and there is a home life management center serving up to 33 families. YWCA offers workshops on homeownership, financial literacy, race & diversity and training for "at-risk" youth and supports an anti-poverty approach to welfare reform. The Georgetown office has three employees in addition to Whitehurst, including a program assistant who schedules appointments, a youth advisor, and a part-time business consultant who is also a CPA and financial analyst. YWCA Delaware is located at 20155 Office Circle, Unit 1, in the old Easter Seals office across from Wal-Mart in Georgetown. For more information on services offered, call 302-253-0684 or visit www.ywcade.org.


15 Dover Downs partners with MGM Resorts

Applied Bank makes first SBA loan Senator Tom Carper, SBA Delaware District Director Tony Leta, and Applied Bank officials visited Sports at the Beach in Georgetown recently. Applied Bank is now certified to issue SBA backed loans and the $5 million loan was their first with an SBA guarantee. The company hosts baseball tournaments with participation from over 1,500 teams annually on their 16 high quality fields. The facility also includes batting cages, an Olympic size swimming pool, and accommodations for 24 visiting teams. “This loan would likely not have been possible without the SBA guarantee,” said Applied Bank COO Joe Crowley. “We are proud to be able to join the ranks of SBA lenders in Delaware and look forward to assisting many more small businesses across the state.” Applied Bank Senior Vice President and Loan Officer John Schroeder said providing the loan was “a smart banking decision,” and explained that Sports at the Beach not only runs a very successful business in and of itself, but also provides a $26 million economic impact to the area.

Dover Downs Gaming & Entertainment, owner of Dover Downs Hotel & Casino, has entered into a strategic cross-marketing alliance with Las Vegas-based MGM Resorts International. The agreement will allow select members of each company’s loyalty program – Dover’s Capital Club and MGM Resorts’ M life – to redeem rewards, enjoy privileges and experience the amenities at the partners’ properties. “This is a truly dynamic partnership with obvious mutual benefits for our customers to visit MGM Resorts’ properties and likewise, for MGM Resorts’ customers to experience Dover Downs Hotel & Casino in Delaware,” said Pete Bradley, vice president and general manager of Casino Operations for Dover Downs Hotel & Casino. MGM Resorts will provide qualified Dover Downs Hotel & Casino’s Capital Club loyalty members with special access to rooms, shows, attractions, spas and nightlife venues across its portfolio of award- winning resorts in Las Vegas, Detroit and Mississippi. Capital Club members will be able to redeem these offers based on their tier level. Websites for both companies will inform members about promotional offers within the respective resorts. Guests can sign up to join M life at mlife.com, through the M life mobile app or at any of the participating casinos. Likewise, guests of Dover Downs Hotel & Casino can sign up for Capital Club membership at the casino’s centrally located Capital Club.

Business Report | August 2012


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Representing excellence in winemaking, Nassau Valley Vineyard’s winemaker Mike Reese holds gold, silver and bronze medallions earned in this year’s 2012 international wine competitions.

Nassau Valley wins international wine competitions Delaware’s premier award-winning winery, Nassau Valley Vineyards, has received 17 new medals in wine competitions so far this year. For the Nassau Valley Vineyard, the 2012 wine competition year began with the 36th Annual International Eastern Wine Competition. Nassau Valley’s 2010 Cabernet, Delaware White and Blueberry wines took home bronze medals. At the Finger Lakes International NVV wines were tasted against a field of over 3,000 wines from 19 countries and all 50 states. The Delaware White wine won a silver medal while the 2010 Cabernet, Peach Ambrosia, Meadows Edge & Indian River Red wines brought bronze medals home. Nassau Valley Vineyard wines also earned numerous medals at 19th annual Amenti del Vino International Wine Competition in Groton, Conn., in May. NVV's 2011 Peach Ambrosia and 2010 Meadows Edge won gold, while the 2010 Cabernet, Delaware White, Cape Rose and Blueberry won bronze medals. Finally, at June 2012’s San Francisco International Wine Competition NVV’s 2011 Cape Rose was awarded another gold medallion and the 2010 Indian River Red and Meadows Edge were awarded bronze. These 2012 award-winning wines add to over four dozen others for Nassau Valley’s winemaker, Mike Reese. Reese came to Nassau Valley in 2008 from North Huntington, Pa. where he received his B.S. in business management and also studied chemistry and biology. Nassau Valley Vineyards is located at 32165 Winery Way in Lewes, and is open year round for tours and tastings. For more information, visit www.nassauvalley.com or call Peggy Raley-Ward at 302-645-9463. Business Report | August 2012

GROUP HELPS LOCAL FAMILY The Resorts Division of Legum & Norman, Inc. an Associa company, recently donated $1,500 to the Dautenhahn family of Dagsboro whose home in the Ellis Point community was destroyed by fire. Jim and Charlene Dautenhaun, who live full time in White Plains, Md., are very active in their community. Associa, Legum & Norman’s parent company, has a non-profit organization called Associa Cares which was created to help families and communities in crisis as a result of natural or manmade disasters. For more information, visit www.legumnorman.com.

National honors for Delaware Today Magazine Delaware Today magazine recently received national honors from the National Federation of Press Women (NFPW), earning several top awards in the 2012 National Federation of Press Women Communications Contest. Three members of the Delaware Today editorial team and affiliated freelancers earned a total of four honors, all ranking first or second place. Editor-in-Chief Maria Hess captured first place for her November 2011 personality profile featuring Jennifer Behm, titled "Cooking up a Storm." Managing Editor Drew Ostroksi

earned first place awards for both his headline writing and his column "302 First," while freelance writer Mary Pauer received second place honors for her special article, "We Do Dirt." The National Federation of Press Women is a nationwide organization comprised of both men and women engaged in careers across the communications spectrum. Each year, the communications contest provides a competitive outlet in a wide variety of categories that ultimately encourage and reward excellence in communication.

When your business succeeds, we all succeed. Seaford Stein Highway 302-856-4470 Seaford Village 302-855-2283 Telephone Banking Center 800-724-2440

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Program helps transitioning service members, vets become entrepreneurs The U.S. Small Business Administration (SBA) has joined with the Department of Veterans Affairs (VA) and the Department of Defense (DoD) to launch a training program for transitioning service members and veterans to help them become entrepreneurs and create jobs. Operation Boots to Business: From Service to Startup is a national initiative that will be piloted with the U.S. Marine Corps. Entrepreneurship and small business ownership are valuable opportunities for transitioning service members and veterans. Each year, more than 250,000 service members transition out of the military. Transitioning veterans are natural entrepreneurs who possess the skills, experience and leadership to start businesses and create jobs. Veterans make up a large number of successful small business owners. Nine percent of small businesses are veteranowned. These 2.45 million veteran-owned businesses employ more than 5 million individuals. In the private sector workforce, veterans are more likely than those with no active-duty military experience to be selfemployed. Through its ongoing collaboration with Syracuse University’s Institute for Veterans and Military Families (IVMF), SBA also will provide comprehensive training materials specifically geared toward transitioning service members. SBA partners will coordinate training and services at military bases around the country, delivering a face-to-face introductory entrepreneurship course. In addition, an intensive eight-week online business planning training will be provided by Syracuse University and its affiliated university partners for those service members who choose to continue to pursue entrepreneurship after the face-toface introductory course. The program will pilot in four locations: Quantico, Va., Cherry Point, N.C., Camp Pendleton, Calif., and Twenty-Nine Palms, Calif. It will be expanded across the nation during fiscal year 2013 with the goal of providing entrepreneurial training and awareness to transitioning service members from all branches of the military. For more information on the Boots to Business training program, and how to take part as a transitioning service member, visit http://www.sba.gov/bootstobusiness.

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Business Report | August 2012


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Meet the woman behind First State Manufacturing By Carol Kinsley Sher Valenzuela, along with her husband Eli and their business partner Ashley Wolfe, were named the U.S. Small Business Administration (SBA) 2012 Small Business Persons of the Year for Delaware. Owners of First State Manufacturing in Milford, Del., they received state and national recognition in Washington, D.C. and Newark, Del. in May. SBA District Director Tony Leta commented at a press conference attended by U.S. Sen. Tom Carper earlier that month: “All across the country, American businesses like First State Manufacturing are doing amazing things to out-innovate, out-educate and out-build the rest of the world. It’s wonderful to see them being recognized by SBA as Delaware’s Small Business Persons of the Year.” The upholstery company started out truly small — with nothing more than one sewing

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machine — operating out of the Valenzuelas’ garage in the evenings after they’d finished the day at their “real” jobs. The couple had married in 1989 and not long after moved their blended family to Delaware to be closer to Sher's widowed mother in New Jersey. Eli got a job at the upholstery shop at Dover Air Force Base and Sher worked at home as an editor for the Delaware State News. That’s when they learned their son Simon, was autistic. Rather than give up their son to the dire prognosis of the experts, they quit their jobs and threw themselves into their own business, believing in their ability to bring in the funds required for specialists. Banking on "Old Betsy" (the name they’d given their sewing machine), one computer, a small loan from Sher's mother and an abundance of will power, First State Manufacturing was born. Fifteen years later, the business is an international success and Simon has entered the University of Delaware as a freshman. First State Manufacturing provides quality seating, insulation and textile solu-

tions for the transportation and hospitality industries — customers such as restaurants, hotels, movie theaters — and for hospitals and health clubs. FSM also provides volume seating and products for bus fleets, Amtrak, the Delaware River & Bay Authority and TW Murray Jeeps. Government customers include the U.S. Department of Defense, and state and community police stations. You'll sit on FSM's handiwork at regional casinos and amusement parks, or in Black Hawk helicopters. As company spokesperson Ivy Bonk described it, the company does everything from the booth you sit in at Chili's, to the insulation of aircraft for the C5, to the seating for VIP aircraft. Its products range from protective padding for Major League Baseball umpires, to engine covers for aircraft and combat vests for the Israeli Army. FSM has just been awarded a million-dollar contract to work on C-5 aircraft insulation. According to the SBA, First State Marketing has more than doubled its revenue


COVER STORY

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Left - Sher Valenzuela Top Right - Sher and Eli admire small beginnings – “Betsy”, the sewing machine used to start the business Right - Sher models a sample of the job they brought back to the U.S. from China. Photos by Thetford Photographer

over the past four years by primarily expanding from local businesses to national and international markets. The company moved into its new location last September (it had long ago moved out of the garage), and now operates from a 70,000-square-foot facility, providing competitive wages to more than 70 employees. Believers in giving back, the owners have donated 13,000 square feet of that space to open a downstate campus for Junior Achievement. “It’s critical to support the future leaders of our communities and the employers of tomorrow,” said Sher. Their support for the state includes the Memorandum of Understanding FSM just entered into with Delaware State University and The City of Milford. Signed in May, the MOU forms a public-private partnership and launches the “First State Moves the Nation” Business Accelerator which will create, increase and measure growth for Delaware’s small businesses, providing bulls-eye access to advanced manufacturing practices and

technology, explained Sher. “It creates the model for no-cost, low-cost services with the most direct line to access to capital, marketplace intelligence, government contracting success, workforce development, legislative and regulatory support, operations management, proposal writing, industry-related mentors, and supply chain economy." Sher, who is also the Republican candidate for Lieutenant Governor of Delaware, continued, “We believe the Accelerator will create a standard for the nation.” The partnership is something Sher has been working on for years, and supports Senator Carper’s challenge to Delaware State University to stimulate economic growth in Kent and Sussex Counties. FSM will provide the physical space necessary for the project — 20,000 square feet. Sher grew up in Cleveland, Ohio, daughter of a tool and die maker and former drill sergeant. Never a stranger to hard work, she was a syndicated columnist, feature writer for

several daily newspapers and a former communications director for IBM. She currently chairs the Economic Development Panel in Milford, and is an executive member of the Delaware Workforce Investment Board, an arm of the Department of Labor. A sampling of other awards and recognition her business has received includes the Lockheed-Martin Minority Small Business of the Year, Defense Supply Center Richmond Gold Medalist for Quality and On-Time Delivery, SBA Minority Small Business of the Year and Defense Logistics Agency Vendor of Excellence. FSM has established a reputation for producing high quality products for a wide variety of aircraft, and was featured in 2012 on the nationally syndicated “World’s Greatest.” Bonk said Sher and the owners of First State Manufacturing are "social entrepreneurs, doing whatever it takes to communicate and demonstrate excellence.” Obviously, they’re succeeding.

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20

Women in Business

Get to know the women in charge of your

Chambers of Commerce Amy Simmons

Millsboro Chamber of Commerce Length of time in position: 3 years Education: Graduated from Sussex Central High School, Graduated from Delaware Technical and Community College in Nursing. Worked at Peninsula Regional Medical Center, Harbor Health Care and Atlantic Shores Nursing and Rehabilitation Center. Interest & Hobbies: I like anything to do with the Amish & Lancaster, PA, like to read, listening to Jazz music, spending time with my family and spoiling my grandson Personal Goals: I would like to learn to knit and travel to Alaska and continue to improve my health Greatest Achievements: Being able to return to work after being disabled due to health problems and being a mom of 2 great kids. This year we published the first ever Millsboro Chamber of Commerce Visitors Guide and Membership Directory and the Millsboro map Goals & Projects for Chamber: Continue to build Chamber membership, help facilitate bringing new businesses to Millsboro, work with community leaders and businesses to make Millsboro a destination to visit and possibly to relocate to.

Betsy Reamer

Lewes Chamber of Commerce Length of time in position: Almost 16 years Education and career history. - Attended University of Oklahoma and graduated with BA from University of Illinois, Chicago campus. Worked in arts administration with two Baltimore arts organizations: Center Stage –marketing & public relations director and Baltimore Choral Arts Society – executive director before moving to Delaware to assume the position of Lewes Chamber of Commerce executive director. Assisted my husband when

Business Report | August 2012

he opened a retail business in 1995 in the outlets – Midwest Feather & Down, which is now located in Lewes. Family: Married with three adult children and became a first-time grandmother in May Interests & hobbies: Skiing, walking and bike riding. Traveling to warm weather winter vacations. Personal goals: Making the time to spend with my family, especially my 6 week old grandson Augie. Your greatest achievement Professionally, one of the highlights was coordinating the Lewes is Open for Business campaign while Second Street was under construction in 2006 from October to May. I worked with photographer Kevin Fleming who donated his services and the Cape Gazette who donated a full page ad weekly throughout the construction. We used the Second Street merchants in costumes and with different themes to promoting their businesses, our chamber events and the fact that we were open for business every day throughout the construction. It was very rewarding to partner with the City and their engineers to keep the lines of communication open. Future goals or projects for the chamber – We continue to foster a positive environment so our members’ business can be successful. Our goal is to continue to attract new members and to sponsor events that bring visitation to Lewes. Photo by Carolyn Watson Photography

Carol Everhart

Rehoboth-Dewey Chamber of Commerce Length of time in position: One year contracted for events; two years marketing director; nine years Executive Director; ten years President/CEO – total 22 years with Chamber Education & career history – Past employment includes Alternative Service Coordinator; Parks & Recreation Coordinator; Event business and consulting both municipal and private sector; paralegal; Chamber of Commerce. 1996 graduate of Institute for Organized Management – University of Delaware/U.S. Chamber of Commerce Family – Son – Wyatt Everhart, meteorolo-

gist – Baltimore TV; Daughter – Kris Everhart – speech/language pathologist – North Carolina; three grandchildren – Jack, Abby and Donny Interests & hobbies – Walking, biking, rock collecting (geology) Personal goals – Learn something new at every opportunity and like all of us, to be most respected and remembered for “what” we are and model, and not for what we have or even what we do. Your greatest achievement – Aside from family pride -- being a part of and watching the Chamber grow from under 200 to 1,300 members and become the State’s largest local Chamber; seeing the tourism visitation grow from summer only to 52 weekends a year. Future goals or projects for the chamber – To see the proposed Destination Station Center Exploratory become a reality; to see the Chamber of Commerce continue to grow and remain an integral part of the community and to meet its mission “to promote business, tourism and civic responsibility”.

Dori Mowbray

Greater Delmar Chamber of Commerce Length of time in position: 2 years as President of the Greater Delmar Chamber of Commerce I have been involved with this Chamber for the past 15 years. Born and raised in Delmar gives me an advantage of already having a rapport with the local community Education & career history I went to the Boyd Travel School in 1981. I wanted to be in Travel, I have been a Travel Agent for 31 Years Currently Branch Manager of Boscov’s Travel in Salisbury Maryland, Having been on 33 cruises they have tagged me the Cruise Queen, I love my job Family: I am married to a wonderful man Kenny Mowbray, I have a beautiful daughter Kori who is 17 and a Stepdaughter Nina and her husband Mark Singleton and 2 handsome grandkids Mark and Luke Interests & hobbies: My main interest is Cruising and collecting Cruise Ships and going to the beach and enjoying time with family and friends and going to church. Personal goals: I would like to retire in


21 Pensacola Beach and work for Jimmy Buffet at the Margaritaville Resort or Work onboard a Cruise Ship selling cruises to the onboard passengers of Royal Caribbean. My 10 year plan..... Your greatest achievement: Making clients dreams come true when they didn’t think they could afford a vacation. Being a part of Delmar and making a difference, I love my town and I love the people! Future goals or projects for the chamber: Continue the growth of our local Chamber, we want to increase the Scholarship program for our local Delmar students, adding additional events to our town to keep the comaraderie that is the glue to our home town people and businesses

Georgia Dalzell

Milton Chamber of Commerce Length of time in position: I have been the director of the Milton Chamber of Commerce for almost 4 years Career history: I have a fine art degree in commercial design. I worked in advertising as a creative director which led me to the position of CEO of a full service advertising and public relations company which I ran for 15 years. Our clients ranged from medical to manufacturing including glass and steel companies in the West Virginia/Ohio market. When we moved to this region I had retired and was attending DelTech when the Chamber job came about. It was a challenge and continues to be. I believe that chamber membership is important for small business and provides valuable information and contacts. Family: My family is grown-three children and two grandchildren, and my spouse who is very patient. Interests & hobbies: I have many interests which is why my husband has to be patient. I belong to the Milton Art Guild, I am part of the costume design department of Clear Space Theatre, we garden, play golf and travel when possible. Personal goals: My personal goals are to grow the chamber and to keep life interesting and challenging. Your greatest achievement: My greatest achievement is my family-all are educated and successful in their careers although too spread out to see often. Future goals or projects for the chamber: Building its communications system-a big achievement for a small group, and continuing to build the organization itself.

Jo Schmeiser

Milton Chamber of Commerce Length of time in position: 5 years Education & career history: BA from Wilmington (it was a College when I graduated in 1984) University. Worked in Human Resources, Customer Sales/Service for a packaging company, Advertising Sales, Marketing Director & a Non-Profit Executive Director. Before being hired at the CCGM I served on the Board & Executive Board of Directors. Family: My husband Paul and I don’t have any children, however we have a cat that thinks he’s a dog. My parents have been married for over 50 years & my brother, two sisters & their families all live in Delaware (from Wilmington to the beach). We are a tight knit family & are very fortunate to live in the same small state. Interests & hobbies: Photography is something I’ve been interested in since my first camera... a Polaroid One Step. I enjoy all types of music & a good bottle of wine. I am a member of the Delaware Seashore Parrothead Club & a Volunteer with the Milford Relay for Life. Personal goals: My personal goal is simply to be the best person I can be, helping others achieve their goals. Your greatest achievement: Making people laugh…I was voted Class Clown in my high school back in 1979. Future goals or projects for the chamber – To increase membership from just over 300 to 500, to strengthen our Ambassador Program and Legislative Committee & to continue providing excellent opportunities & benefits to our members to help grow their business & the economy in the greater Milford community.

Judy Diogo

Central Delaware Chamber of Commerce Length of time in position: I have been with the Central Delaware Chamber of Commerce for 7 years now, which is really hard to believe. It has just flown by. My first chamber life was with the Chamber of Commerce for Greater Milford for 10 years. Education & career history: Graduated from St. Andrews College in NC with a BA. Completed the 6-year Institute of Organizational Management Program conducted through the US Chamber of Commerce.

Received my CFRE (Certified Fund Raising Executive Certification) from the Association of Fund Raising Professionals. Family: BIG... with both of our families combined –(just immediate that is) – we total 61 – so I think BIG covers it! Interests & hobbies: I enjoy watercolor journaling because it combines colors and words. I love photography – just need more time to do more of it. I guess I would have to say my biggest hobby is YOGA! Personal goals: I think of personal goals like “dreams” and I literally have over 200 of those on my list! One I will share is to each year take a complete WEEK of vacation – all at one time! That sounds easy, but... Your greatest achievement – I don’t think I have achieved my greatest achievement yet... I am definitely a work in progress. A couple of things I am very proud of, especially in regard to the Central Delaware Chamber our staff - our Leadership Central Delaware Program – receiving the 3 Star Accreditation from the US Chamber of Commerce – and our Members. . . . We have the BEST Members!!! Future goals or projects for the chamber: We are constantly looking at new ways to better serve our members and our communities. All I can say right now, is stay tuned – we have lots of good stuff in-store!

Karen Duffield

Greater Georgetown Chamber of Commerce Length of time in position: I just celebrated four years as Executive Director of the Greater Georgetown Chamber of Commerce—and while I have learned so much about and feel very much a part of the Georgetown community, rarely does a day go by when I don’t turn to those special people who have become integral to the Town for direction. I still feel like the “new kid on the block!” Education & career history: I had the great privilege to attend one of the leading all-girls preparatory schools in the Washington DC area for 12 years, and it was there that I received the greatest academic training of my life. My undergraduate work took me to sunny Florida, where my hard earned study habits were quickly unlearned, and after two years of hitting more beaches than books, I decided to take a sabbatical from academia and pursued a brief career in real estate sales and condominium conversions. I finally returned to my undergraduate studies at The American University in Washington, & finished with a BA in Communications—Broadcast Journalism, and promptly went into Medical Management for the next ten years! My career in Chamber Administration began when I Business Report | August 2012


22 moved to Delaware and started work with the Rehoboth-Dewey Chamber of Commerce under the expert executive direction of Carol Everhart. That four year “education” was the greatest of my professional life & set the stage for me to spread my wings as ED with the Milton Chamber and for an emerging arts organization for eight years. Now, my education and career is enmeshed with the Georgetown Chamber, and its proving to be the most productive and challenging and fulfilling of all! Family: My two amazing 7-year old daughters and I branches on a family tree that finds its roots in loving grandparents/aunts/ uncles & cousins… and many friends. We are nurtured by these family members, some who share little or no bloodlines, but we are family, nevertheless. Interests & hobbies: If I made better use of my limited free time, I would read more, try-out for the Possum Point Players, play a much better game of golf, and learn to sail. Personal goals: I want to be fluent in a second language, sail around the world, and raise my girls to be independent, generous and respectful people who love themselves and each other, unconditionally. Your greatest achievement: Simply surviving a half century with little to no grey in my bleached blonde hair comes to mind! And, since I really can’t count Emma & Olivia as “achievements”—they are gifts from God- I don’t believe I have a greatest one ……..yet! Future goals or projects for the chamber: The Georgetown Chamber, like the Town of Georgetown has potential for tremendous growth, both in its influence on regional matters and in its strength as a business organization. Through the Blueprint Communities Delaware Initiative, the Chamber is involved in a community effort to create a viable, implementable and fundable revitalization plan for Georgetown. The Chamber is also exploring the feasibility of establishing & sustaining a Sussex County Visitor Center in Georgetown- to help promote not only the County Seat, but all of Southern Delaware and the quality of life it offers its residents, work force and visitors.

Paula Gunson

Greater Seaford Chamber of Commerce Length of time in position: since April 1, 2000 as Executive Director, after six months as Administrative Assistant for GSCC Education and career history: Attended Syracuse University. Worked at a variety of jobs including Seaford DuPont, three law Business Report | August 2012

firms, including Branch Office Administrator for a local law firm for sixteen years, and DE Division of Natural Resources Family: Son, John, lives in Pennsylvania with his wife and two children Interests & Hobbies: Member of Friends of the Seaford Library Board, Seaford Historical Society, Nanticoke Senior Center, Seaford Nanticoke Rotary, and Soroptimist International of Seaford. Interests also include reading, photography, creating digital graphics, gardening, and getting together with family and friends. Personal Goals: As I come closer to the end of my professional career, I want to continue to maintain standards of honesty, integrity, and a strong work ethic in both my job and in my personal life. I want to be able to continue to be active in the community and help improve the lives of those in need through the various organizations to which I belong. And, I plan to find more time to do the “fun things” that I so enjoy. Your greatest achievement: I am very proud of helping my son grow up, graduate from college, and become the fine father, husband and man that he is today. As a single parent, it wasn’t always easy, but the results are more than worth it. Future goals or projects for the chamber: We are so lucky to have so many dedicated volunteers who make the Chamber run smoothly. Each one says that “the more you put into your community, the more you’ll get back from that community.”We feel our nearly three hundred members deserve the best we can give them. Future plans include maintaining the high level of service to members to assist them in making connections at monthly mixers, informative breakfasts, festivals, appreciation luncheons, annual dinners and other activities. We are finding new and innovative ways to communicate with members via social media, online newsletters, monthly activity reports, eBlasts, and our website. The Chamber partners with other Chambers for a variety of events and activities. We know those partnerships will strengthen the “voice” of all our Chamber members on the western side of Sussex County. With quality membership benefits, we will maintain our high retention rate in future years.

Carrie Subity

Bethany-Fenwick Chamber of Commerce Length of time in position: I have been the Executive Director for just over 2 years but have been with the Bethany-Fenwick Area Chamber for 7 years. Education and

career history: I grew up in Dover, DE and have a B.S. in Organizational Communications from Ohio University. I received a scholarship to play Division IA field hockey there. Pre-chamber work: MIS/Membership Assistant for American Beverage Association, a lobbyist firm in Washington D.C. · Client Services Associate for Right Management, a talent and career management workforce solutions company in Broadview Heights, Oh · Head Field Hockey Coach, Interim Teacher and Assistant Athletic Director, The Laurel School, Shaker Heights, Oh Family: I am one lucky lady, living one mile from my entire immediate family. We all relocated to the Bethany Beach area over the past 8 years from northern Delaware, Annapolis, MD and Ohio. My husband, Jon and I welcomed our first child last October, Greyson. Interests & Hobbies: Coming from an athletic family, I have been participating in sports my entire life. My most current interest is marathons and triathlons. I hope to complete my second triathlon in the next year. Personal Goals: Finding balance in life with family, work and friends. Your greatest achievement: my son Future goals or projects for the chamber: We are in the middle of a rebranding campaign for the chamber and hope to finish that project before the beginning of 2013. Over the past few months we have implemented a new website and database system which we will be striving to keep updated and relevant with data/news for not only the visitors but our local residents too. We are striving to be at the forefront of technology and realize how important it is to stay relevant. Another item we will focus on is our business to business services and programs. We have made a few changes to our networking events over the past year and we will be adding a great slate of courses to our Chamber Academy professional development series for the fall and early winter. Over the past few months we added another affinity program to help save our businesses and employees money on Eye Care. We hope to add more exclusive benefits of membership programs over the next 12 months.


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Celebrating

Women in Business Annette Barnes

Barnes Healthcare

Annette Barnes, family nurse practitioner, is owner of Barnes Healthcare, Inc. Before opening an office in July 2009, Annette gained experience in healthcare administration through jobs at Perdue, Playtex Products, Bayhealth, and Nanticoke Health Services. Annette has been a part-time health profession’s instructor at Sussex Tech Adult Division and Delaware Technical Community College. Annette obtained her nursing education at Salisbury University and the University of Delaware. Research and practice interests include acute/chronic pain management, injuries' impact on identity and productivity, and health promotion. Annette attributes her commitment to provide quality, affordable healthcare to years of positive relationships with diverse students, clients, and healthcare professionals. Born and raised on the Eastern Shore, Annette stays busy supporting her husband Brian’s custom fishing lure business.

Business Report | August 2012


24 Shannon Carmean Burton Sergovic, Carmean & Weidman, P.A

Shannon Carmean Burton (formerly Shannon D. Carmean) handles a majority of the firm’s real estate and land use matters, as well as debt collection matters at Sergovic, Carmean & Weidman, P.A. in Georgetown. In the office, she is affectionately known as the traveling lawyer since she is constantly on the move to handle closings and other litigated matters. Shannon has been a member of the Delaware Bar since 2003. She earned her bachelor of arts degree from Ursinus College in 1999 and her law degree from Villanova University School of Law in 2003. She was recognized in the November 2010 issue of Delaware Today as one of Delaware’s top lawyers. During law school, Shannon served as a law clerk for her now partner, John A. Sergovic Jr., at Sergovic & Ellis, P.A.,

Business Report | August 2012

focusing primarily on civil litigation related to real property disputes. After graduating from law school in 2003, Shannon served as a judicial law clerk to the Honorable E. Scott Bradley at the Superior Court of the State of Delaware in and for Sussex County. In 2004, Shannon entered into a private practice and joined John A. Sergovic Jr. as an associate attorney at Sergovic & Ellis. In 2007, John and Shannon formed Sergovic & Carmean, P.A. In addition to Leslie Case DiPietro, who joined Shannon and John as shareholders of Sergovic & Carmean, P.A. in 2009, Shannon recently welcomed new shareholders, David J. Weidman and Seth L. Thompson in February 2012 to form the expanded firm, Sergovic, Carmean & Weidman, P.A. Shannon is a member of the Sussex County Bar Association, the Delaware Bar Association, the American Bar Association and is an affiliate member of the Sussex County Women’s Council of Realtors. She presently serves as the Secretary of the Terry-Carey American Inn of Court. Shannon also serves as attorney guardian ad litem for children in foster care through the Office of the Child Advocate and has received certification as an Educational

Surrogate Parent. Born and raised in Cape May, N.J., Shannon lives in Millsboro with her husband, stepsons and mother.

Elizabeth Soucek

Sergovic, Carmean & Weidman, P.A

Elizabeth Soucek, Esquire is an associate attorney with Sergovic, Carmean & Weidman, P.A. Elizabeth is a lifelong resident of Milford, Delaware and a graduate of Milford Senior High School (2004). She practices in a variety of areas, including family law, landlord/tenant law, and general civil litigation. She has been a member of the Delaware Bar since May of 2011. Elizabeth is a member of the Sussex County Bar Association, the Delaware Bar Association, and the Terry-Carey American Inn of Court. Prior to joining Sergovic, Carmean & Weidman as an associate (2012), Elizabeth worked as an associate for the firm of Hudson, Jones, Jaywork & Fisher (2011). She earned her B.A. in English, summa cum laude, from Point Park University (2007), where she graduated with honors and in the top ten percent of her class. While at Point Park University, Elizabeth was a member of the Alpha Chi Honor Society, and she volunteered her time to several community service organizations including Community Outreach Partnership Centers (COPC) and Big Brothers/Big Sisters of Pittsburgh. She went on to earn her J.D. from George Mason University School of Law (2010), where she was a member of the Trial Advocacy Association and an active participant in the Pro Bono Society. Upon graduation, she received the Family Law Award from the Virginia State Bar Association, as the graduating student who showed the most promise and potential in the practice of family law. During law school, Elizabeth completed an internship with Sussex County Family Court in the summer of 2008, and a clerkship with Hudson, Jones, Jaywork & Fisher in the summer of 2009. Following law school, she served for a year (2010-2011) as a Judicial Law Clerk with Sussex County Family Court for the Honorable Kenneth M. Millman, the Honorable Peter B. Jones, and the Honorable John E. Henriksen. Elizabeth currently serves as a guardian ad litem for children in Delaware foster care through the Office of the Child Advocate, and as counsel to the Court Appointed Special Advocate program in Sussex County.


25 In her spare time Elizabeth enjoys volunteering for the American Diabetes Association and the American Cancer Society, in addition to various local nonprofit organizations. She is happy to return to the Milford area, where she participates in many community events. She also enjoys spending time with friends and family, reading, and going to the beach.

Leslie Case DiPietro

Sergovic, Carmean & Weidman, P.A

Leslie Case DiPietro concentrates her private practice in estate planning, estate administration, adult guardianship matters, 1031 exchanges and business law. She also serves as counsel to the Court Appointed Special Advocate program in Sussex County, advocating for children in the Delaware foster care system. Leslie has been a member of the Delaware and Maryland Bars since 2005. Prior to becoming a partner with Sergovic & Carmean, P.A. in 2009, Leslie worked as an associate for the firm in 2008 and, previously, as an associate for the firm of Sergovic & Ellis P.A. from 2006 to 2008. Before entering private practice, Leslie clerked for The Honorable Rosemary Betts Beauregard and The Honorable Kenneth S. Clark in the Court of Common Pleas in and for Sussex County from 2004 to 2006. Leslie earned her bachelor’s degree, cum laude, from the University of Maryland at College Park in 2000 and her J.D. from Stetson University College of Law in St. Petersburg, Fla. in 2004. She received a Certificate in Estate Planning from the Temple University Beasley School of Law in Philadelphia, Pa. in 2010. In law school, Leslie competed in several Moot Court competitions, earning accolades with her teammates for “Best Brief” at the 2004 Duberstein Moot Court Competition in New York, N.Y., and she received the Victor O. Wehle Trial Advocacy Award in 2004. Leslie serves as the secretary of the Sussex County Bar Association. She is an active member of the Terry Carey Inn of Court, the Southern Delaware Estate Planning Council and Grace United Methodist Church of Millsboro.

Jane Dean DEAN DESIGN

Jane Dean is president of Dean Design/ Marketing Group, a woman-owned small business that specializes in branding and marketing communications, including graphic and Internet design for logos, advertising, websites, collateral and packaging, trade show booths, and publishing. Formerly a graphic design instructor and advertising agency creative director, in 1983 Jane recognized the need for a firm focusing on the visual aspects of marketing communications with an eye toward strategy. She began her firm and grew it to a national-award-winning design studio with nine employees. Today, Dean Design/ Marketing Group has clients throughout the Delmarva Peninsula and south-central Pennsylvania. Jane and her talented team of professionals believe that with well designed, strategically placed visuals and carefully crafted, authentic messages, you communicate to

your customers with memorable clarity, cost effectively. Jane’s makes her home in Lincoln with her husband Robert; they have three children, two grandchildren, and a beach-loving English Cocker Spaniel.

Trina Joyner SCAOR

Trina Joyner has been a licensed realtor in Delaware and Maryland since 2003 where her primary focus is residential sales. Trina particularly enjoys working with first time home buyers and clients who are relocating to the area. Trina studied business at Morgan State University before she moved to Delaware and managed a family owned sports collectible business with her husband and two children. In 2008, Trina obtained her Delaware brokers license. She is currently serving as the 2012 president of the Sussex County Association of Realtors (SCAOR). She is also a member of the Board of Directors at Nanticoke Health

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Business Report | August 2012


26 Services where she serves as a member of the Community Benefit Committee and, most recently, as a Red Dress Ambassador. Trina hopes to obtain her master’s degree in real estate and travel abroad.

Paige Rubino

HORTY & HORTY

Paige Rubino, senior accountant, joined Horty & Horty, P.A. in 2007 after graduating from the University of Delaware with a degree in accounting. She works primarily from the Dover office and provides traditional accounting services to clients in the construction, not-for profit, gaming and governmental entities industries. “Horty & Horty is more than an accounting firm. Not only do we assist our clients with their financial needs, we maintain close relationships with them - relationships that are important in helping us get a deeper understanding of their business goals and what we can do to help them get there,” said Rubino. Rubino grew up in southern Delaware where she currently resides.

Patricia Key

HARRINGTON RACEWAY & CASINO

Patricia Key, or “Patti” as she known by her colleagues, is in her 14th year at Harrington Raceway and Casino where she serves as chief executive officer. Prior to joining the Harrington Raceway and Casino team in 1999, Patti worked for 15 years in the banking industry at Second National Federal Savings Bank as senior vice president. Working at Harrington was her first venture into the gaming and horse racing industry, but she quickly learned the ropes, starting as director of finance, working her way up to her current position as chief executive officer, a position she has held since 2006.Patti is a CPA and received her MBA from Wilmington College. She serves on the Central Delaware Chamber of Commerce Board, the Greater Dover Committee, the Cen-Del Foundation, the Delaware Breast Cancer Coalition and is active with the MidDel charity foundation, the charitable arm of Harrington Raceway and Casino and the Delaware State Fair.

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Patti also has a fondness for animals, and recently rescued an abandoned, injured dog she named Sam.

Patty Emler

WILGUS ASSOCIATES, INC.

Patty Emler started her insurance career nearly 20 years ago with Wilgus Associates, Inc. by servicing claims and handling accounts receivables. After obtaining her insurance license she began selling and servicing insurance policies to personal lines customers. After 10 years she was named personal lines manager. Patty works at the Bethany Beach office. Patty has been active in the Insurance Women of Sussex County organization which is part of the National Association of Insurance Women (NAIW) now known as the International Association of Insurance Professionals (IAIP). She has been president of the association at least six times and has held several committee chair positions. Patty received the “Insurance Woman of the Year” award in 2000-01, 2001-02 and 2004-05. In 2002-03, she served as NAIW

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www.horty.com • 888.968.7168 Horty & Horty, P.A. • Certified Public Accountants 29 Bancroft Mills Road • 4th Floor • Wilmington, DE • 19806 3702 North DuPont Highway • Dover, DE • 19901

Business Report | August 2012


27

Where Winners Play! Harrington Raceway & Casino is the perfect destination for every kind of action! • Over 1,800 of the Hottest Slots • Live table games including Poker, Blackjack, Roulette and more • Professional football betting and racing action at Murphy’s Race/Sportsbook & Grill • Great dining options including the #1 Rated Buffet, Cafe, Grab n’ Go and Bonz upscale dining • Show-stopping fun with live weekly entertainment from the area’s best acts • Excitement at every turn with live harness racing Make the most out of every visit by signing up for your FREE Players Club card and start earning amazing rewards instantly!

WHERE WINNERS PLAY! 1-888-887-5687 | harringtonraceway.com | Harrington Raceway and Casino reserves the right to cancel or change any event without notice. All games are controlled by the Delaware State Lottery. You must be 21 to play. Play responsibly. If you or someone you know has a gambling problem, call the Delaware Gambling Help Line: 1-888-850-8888.

Business Report | August 2012


28 state director for the Insurance Women of Delaware. In 2008 Patty obtained the designation of Certified Professional Insurance Agent. In March 2012 she co-chaired the Regional Conference for IAIP at Dover Downs. She was most recently awarded “Delaware Personal Insurance Person of the Year,” by fellow agents and brokers. She currently serves on the Delaware Insurance Department’s property and casualty examination committee.

Sherry Wilkins

Sherry Teague Wilkins Hypnotherapy

Sherry Teague Wilkins Hypnotherapy LLC is located at 43 Cherry Dr. E, Magnolia. A certified hypnotherapist, Sherry Teague Wilkins is trained to do behavior modification using hypnosis. Sherry is a graduate of HMI, Hypnosis Meditation Institute, the first nationally accredited college of hypnothera-

py, in Tarzana, Calif. She holds a diploma in hypnotherapy and handwriting analysis and has over 300 hours of classroom instruction and over 200 clinical hours. Her training includes stress reduction, anxiety relief, healing assistance, fear elimination, motivation, therapeutic imagery, hypnotherapy, NLP; with specialized training in weight management, smoking cessation, and emotional freedom technique. Hypnotherapy helps a person to focus, direct and maximize their own inner power. It’s an effective, relaxing, and drug-free choice for change. Sherry is a member of the American Hypnosis Association, Hypnotherapists Union Local 472 AFL-CIO and the Central Delaware Chamber of Commerce. She is available for seminars and individual bookings. For more information, call Sherry at 302-264-1123, email sherry@sherrywilkins. com or visit www.sherrywilkins.com.

Connie Lewes

FLAWLESS TRANSITIONS

REAL ESTATE SALES INSURANCE RENTALS PROPERTY MANAGEMENT

Celebrating Over 65 Years of Exceptional Service Visit us on the web: WWW.WILGUSASSOCIATES.COM or call one of our three office locations.

BETHANY BEACH

32904 S. Coastal Hwy. 302-539-7511 1-800-441-8118

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210 West Market St. 302-855-0500 1-888-421-6521

LEWES

1520 Savannah Rd. 302-645-9215 1-800-421-6521

Connie Lewes, CRTS, ASP, M. Ed. is president of Flawless Transitions, Inc. which specializes in rightsizing your lifestyle to fit the changes in your life. A former realtor, educator, and director of public relations and fund development for a retirement community and The Salvation Army, Connie is also a professional photographer, with an emphasis on travel and décor art. After moving 18 times, Lewes had learned a few things about making the transition less stressful and chose to pursue her certification as a senior move manager and accredited staging professional. She was recently awarded her advanced home staging certification. Staging one house resulted in a sale the day after it was listed, at a 42 percent profit. Her team of rightsizers can help remove the stress of preparing your house for sale and making a move. Flawless Transitions services include floor plan design, disposition of “treasures,” closet and photo organizing, packing, unpacking, selecting a realtor and mover, and more.

Virginia Clark

SCRUFFY TO FLUFFY

Scruffy to Fluffy owner Virginia Clark has lots of four legged friends. As a teenager Virginia worked as a vet tech and groomer at a veterinarian hospital. When a property became available close to home, Virginia

Business Report | August 2012


29 decided to open Scruffy to Fluffy. In business for six years Virginia loves to see the reaction an owner has to a groomed pet. Services include a doggie day spa and day care for dogs and cats. Pet owners find comfort knowing that Virginia has a vet tech background and they trust Virginia and her staff. The staff at Scruffy to Fluffy include Amy, Ellyn, Erica and Edna, Virginia’s grandmother. As a busy working mom to two young children, Virginia fits in workouts at the gym.

Karen Vicks

LAW OFFICES OF KAREN VICKS

Together they have completed many residential and commercial projects. Making her clients happy with a completed project motivates Mary. Her goal is to expand the business while she keeps good relationships with her clients. Mary is a proud member of the Central Delaware Chamber of Commerce and serves on the Ambassador Committee. Mary and her husband have adopted three lazy cats and enjoys gardening. When time allows she likes to travel and visit old buildings especially churches and cathedrals with their amazing workmanship and architecture.

Susan McMullen MONEY MAILER

Susan McMullen, wife and busy mother of three has owned Money Mailer of Delmarva for 10 years. She has not only helped local businesses grow through marketing programs but has also helped the community save money every day through coupon offers in her Big Red, White and Blue Money

Karen Y. Vicks, Esquire grew up in Brooklyn, NY. She attended Howard University and received a degree in Economics. Before attending law school, she worked for the New York City Comptrollers Office and the Delaware Department of Transportation as an auditor. Ms. Vicks graduated from the Temple University’s Beasley School of Law and worked eight years for a local law firm before opening her own practice in Dover. This year the firm celebrates five years of service. Ms. Vicks practice concentrates on representing disabled individuals who have been unjustly denied their right to government benefits. Ms. Vicks is the director of the summer camp program for her church and volunteers as an advocate for children in the foster care system. Her hobbies include genealogy, videography and jogging.

Mary Ressler

QUALITY BUILDERS

Mary Ressler, owner of Quality Builders of Camden is a woman in a man’s world. A Delaware resident since age five, she graduated from Del Tech with an associates degree in Architecture and Interior Design. Working on interior designs, some clients asked Mary to help with home redesigns and some structural projects which she enjoyed. Mary explored other options and was hired by the owner of Quality Builders for sales and designing decks and sunrooms. She had many hats during her tenure and when the owner retired she bought business. Mary’s son worked for her and he passed away in 2006. It is remembering his pride and work ethic that drives Mary. In 2008 Mary’s husband joined the company with over 30 years of carpentry & CAD skills.

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Business Report | August 2012


30 Mailer envelope. Honesty and integrity are two words that best describe Susan. Her honesty and integrity have helped Money Mailer grow and thrive in today’s economy. She takes the time to develop marketing programs and puts forth the same effort, whether she is working with a large or small client. She has high standards for her envelope and personally evaluates every ad campaign. It is these high standards and her strong work ethic that has proven Susan to be an outstanding rolemodel in the business community. Susan gives back by supporting the Relay for Life, Nanticoke Riverfest, Apple Scrapple Festival along with many other events and foundations. She is a also Chamber of Commerce member. Spending time with her family and friends or a quiet evening on the deck with her husband of 25 years complete Susan’s busy life.

Betty Lou Schiedenhelm Betty lou’s

Betty Lou Schiedenhelm offers fresh homemade food at her restaurant Betty Lou’s in Milford,

Business Report | August 2012

Delaware. The restaurant is new to Milford but the restaurant business is not new to Betty Lou. She has been in the food business for 35 years. Betty Lou has spent years preparing for this endeavor, working and studying evenings to graduate from Delaware Tech (Office Administration Technology) so that she can run her own office, handle restaurant start up and take care of financial planning, food preparation and food safety. Betty Lou has been working with the Small Business Administration & the YWCA of Delaware but her best education comes from her former employer John Donato of the Buttery

Restaurant in Lewes Delaware. After 18 years of working with him, there are not many surprises she isn’t prepared for. Betty Lou grew up in Babylon, Long Island New York and moved to Delaware in 1987 so that she could provide her twin boys with the same happy life style she enjoyed growing up at the beach. Having dinner at Betty Lou’s is just like dropping in at Mom’s for some good home cooking, sitting around the table with friends or family, and taking the time to enjoy a good meal and good times with them.

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319 S. Rehoboth Blvd. (Business Rt. 1), Milford, DE 19963 ~ 302-265-2519

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Join us for Sunday Brunch ~ 9 a.m. - 2:30 p.m. Open Tues.-Thurs. 10 am - 8 pm.; Fri.-Sat. 10-9 pm (Closed Mon.)


31

HEALTH REPORT Joyner named Red Dress Ambassador for Nanticoke Every woman needs to hear The Heart Truth®. By doing just four things: 1) eating right, 2) being physically active, 3) not smoking, and 3) keeping a healthy weight, you can reduce your risk of heart disease by as much as 80%. One in four women in the United States dies of heart disease. It is the #1 killer of women and is largely preventable. Some of the risk factors for heart disease include high blood pressure, high cholesterol, diabetes, smoking, being overweight, being physically inactive, having a family history of early heart disease, and age. To protect your heart, it is vital to make changes that address each risk factor you have. That’s why Nanticoke Health Services has partnered with The Heart Truth® to continue to help spread the word about heart disease. Trina Joyner, born in Washington, D.C. and now residing in Seaford, is a real estate broker. She has been a licensed realtor in Delaware and Maryland since 2003 and is the 2012 presi- Nanticoke Red Dress Ambassador, Trina Joyner dent of Sussex County Association of Realtors. Trina is also a member of the National Association of Realtors, Delaware Association eating more fruits, vegetables, and seafood.” of Realtors, and Women’s Council of Realtors. She believes she owes it to her community She is an active member of the Nanticoke to be an advocate for initiatives such as The Health Services Community Benefit Heart Truth® campaign. Committee, Nanticoke Health Services Auction “It’s important to get the message out about Committee, and Nanticoke Health Services heart disease, because it’s something we can Board of Directors. all do on a personal level to prevent it and/ Trina lost her grandmother, Virgie E. or improve the outcome of how this disease Thomas, in the mid 1990’s to a massive heart affects us… We’re all at risk.” attack. She was devastated by the news. Trina Protecting your heart can be as simple as never thought much of heart disease until it taking a brisk walk, whipping up a good vegmade her more aware of its existence by taketable soup, or getting the support you need to ing the life of her grandmother. “It reminds me maintain a healthy weight. Regular physical that I need to get back to basics of doing all the activity is a powerful way to keep your heart things I grew up doing as a youth; to be more healthy. To get benefits, do about 30 minutes active and exercise by enjoying the goodness of moderate-level activity on most, and preferof fresh air and sunshine of the outdoors and ably all, days of the week.

“Your Prescription for Health” initiative involves a partnership of Nanticoke Health Services, Nemours Health & Prevention Services and the state Division of Parks and Recreation. From left: Joseph Kim, DO, primary care physician; Ron Breeding, Nemours senior program & policy analyst; Meredith Arthur, MD, pediatrician; Susan Moerschel, Delaware State Parks planning director; Harry Lehman, MD, pediatrician.

Pediatricians prescribe outdoor play Get outside and play! Local pediatricians are hoping families participate in local outdoor activities this summer and fall. To help with encouraging healthy activities, doctors are giving patients “Your Prescription for Health,” a written recommendation -- with tips and guidelines. Physicians in the program have “Your Prescription for Health” booklets to distribute to their patients. Inside is a list of public parks and playgrounds in Western Sussex, an activity log, coupons for free admission to Trap Pond State Park, and “prescription” space for the doctor to write down recommendations for healthy habits. “The ‘Your Prescription for Health’ program targets children in Western Sussex County who are most at risk for obesity,” said Dr. Meredith Arthur, Nanticoke pediatrician. “This includes pediatric patients with a body mass index at or above the 85th percentile on the Centers for Disease Control growth charts.” “Your Prescription for Health,” was created to remind families that children need more exercise to prevent obesity when they are young or as they move into adulthood. This initiative involves a partnership of Nanticoke Health Services, Nemours Health & Prevention Services and the state Division of Parks and Recreation.

Business Report | August 2012


32

Hospitals announce health collaboration Beebe Medical Center, Nanticoke Health Services and Bayhealth Medical Center has unveiled a collaborative initiative called Healthier Sussex County. The three hospitals will join with local community and health resources to focus on one mission – to make Sussex County one of the healthiest in the nation. Healthier Sussex County will focus on addressing important health issues impacting residents of Sussex County by identifying and addressing health disparities; identifying and addressing health education; and making a positive impact on health behaviors. To launch this initiative, two major health concerns impacting Sussex County residents have been identified - diabetes and mammography. Diabetes Initiative - The Diabetes Initiative will begin with a pilot project involving 10 primary care practices, including La Red, in Sussex County. This project was selected because according to Delaware Health Tracker, the number of people in Sussex County with diabetes

Shallenberger earns 1A Peer Award

Bayhealth Nurse Harajimah Shallenberger, BSN, RN, is the latest winner of the 1A Peer Award at Bayhealth Kent General Hospital. Three times each year, 1A staff members nominate their peers and the Shallenberger award winner is selected by the 1A nursing manager and clinical coordinators. The award recognizes leadership, outstanding patient service and teamwork. “Hara was nominated by her peers because of her dedication to patient care and the inspiration she provides to her teammates. She ensures that the patient has an excellent experience at Bayhealth, as she will do whatever it takes to make sure patients understand all their tests, treatments and medications. She is wonderful as an educator," said 1A Nurse Manager Dianne Halpern, RN, MSN, CNML. Shallenberger has served in the 1AMedical Surgical Unit at Bayhealth Kent General since 2006. She earned her nursing degree from Chinese General Hospital College of Nursing and Art in Manila, and has served for 24 years as a nurse.

Business Report | August 2012

rose from 9.9% to 11.6% between 2008 and 2012. A contributing factor to the growing diabetes population is the percentage of overweight or obese adults in Sussex County. This number has grown to 69.8% of the population. This one year pilot program has two goals. The first is to increase the percentage of patients with diabetes in Sussex County who have completed HgbA1C testing in the last year. The second goal is to increase attendance and completion of existing diabetes education and self management programs. Mammography Initiative - The Healthier Sussex County Mammography Initiative will focus on education and awareness efforts for minority women age 40 and older, especially those with Medicare insurance. Screening mammography is important because Sussex County has an incidence of breast cancer higher than the national average with 128.3 cases per 100,000 women. Breast health education seminars at local community organizations as well as strategic

alignment with other organizations such as the Komen Foundation, Delaware Breast Cancer Coalition, Delaware Public Health and the American Cancer Society are part of the plan. This initiative will be launched this fall. Healthier Sussex County Resources - The Diabetes and Mammography Initiatives are part of a larger plan to provide resources for improving the health of Sussex County residents. In the future, additional resources will be dedicated to addressing other community health needs. In order to communicate new projects, educational opportunities and initiative results, a Healthier Sussex County website has been launched. This portal will also link to the many health resources available to help Sussex county residents improve their health. Healthier Sussex County news can be found on the site as well as details about health information on future screenings, health fairs and classes. The web address is www.healthiersussexcounty.com.

Director of Chaplaincy Services retires For more than 15 years, she was a blessing for Bayhealth patients and their families. Whether it was consoling a loss or offering comfort, the Rev. Connie Perry, M.Div., touched many lives. With her retirement from Bayhealth, Rev. Perry’s warmth, compassion and kindness will remain an indelible memory not only for those patients but also for those who served with her at Bayhealth. As Director of Chaplaincy Services, Reverend Perry has provided spiritual and bereavement care to people of diverse spiritual and religious backgrounds. Reverend Perry along with members of the Bayhealth Planetree Spirituality Team also spearheaded new Planetree programs to provide a more healing, patient-centered environment at Bayhealth. Reverend Perry joined Bayhealth in 1997 and served as chaplain to Kent General and Milford Memorial Hospitals. Reverend Perry previously served as chaplain for Christiana Care Medical Center

Bayhealth President & CEO Terry Murphy (right) congratulates the Rev. Connie Perry.

and Compassionate Care Hospice. She earned her Master of Divinity degree from the Lutheran Theological Seminary in Philadelphia, Pa. and her bachelor of science in early childhood education from Delaware State College (now Delaware State University). In her retirement, Reverend Perry anticipates becoming more involved in the ministry of Frontline Ministries in Dover where she now serves as a Bible school teacher.


GUEST COLUMN

33

Sharpen the skills needed to take your business to new heights By Paige M. Rubino, CPA “Never underestimate the power of a woman.” Since it was adopted in 1941, those words have served as the marketing slogan for Ladies Home Journal magazine. When first used, the phrase referred primarily to women’s influence in household matters, but today there is strong evidence of its meaning in the business world. In a survey performed by the National Association of Woman Business Owners (NAWBO), more than 10 million U.S. businesses, employing more than 13 million people, are owned by women. These businesses generated $1.9 trillion in sales in 2008. NAWBO also reports that 40 percent of the nation’s privately-held businesses are owned by women. As powerful as those numbers seem, the vast majority of businesses owned by women are small ones, often sole proprietorships or those with just a few employees. For a woman to succeed with a small business, no matter what the industry, she must develop essential skills that will help ensure that she is using her special talents to generate a profitable bottom line. Two very important types of skills involve building strong working relationships and cash management. Let’s start with building strong working relationships, because success in this area can pay off as you address cash management issues. As you develop your business, it is crucial that you assemble a team of advisors. Take advantage of free and low-cost assistance available through agencies like the U.S. Small Business Administration, SCORE and the Small Business & Technology Development Center (SBTDC). Find a lawyer and an accountant or bookkeeper. Seek out help in areas where you lack expertise — perhaps in marketing, website design or public relations — because you will want to focus your efforts on providing top-quality service to your cus-

tomers. In addition to helping you run your business well, your advisors can serve as the start of an ever-widening network, guiding you to more sources of support as your business expands. The team of advisors will become vested in your company and will strive to further market your business to the general public. This may simply be achieved by them referring potential clients. One of the most important contacts your advisors can provide is with local bankers. You will want to get to know bankers, become friendly with them and introduce them to your business so that they too will share in your determination to maintain a successful business. Having established relationships within the banking community can be invaluable when you need a loan to further expand your business or to keep things going during hard times. Now, let’s look at cash management. An interesting 2011 report from the Center for Women’s Business Research found that, in their efforts to manage cash flow and control expenses, women who own businesses were most likely to utilize credit cards (65 percent), delay purchases (71 percent) and delay compensating themselves (65 percent). In the 2011economy, where caution was the norm, delaying purchases and delaying compensation made sense, but an alarm should go off before you start using credit cards to finance your business. The lure of the credit card isn’t hard to understand: instant access to funds, no worries about being turned down. But that convenience comes with a price — interest rates of 18 percent or more if the monthly bills aren’t paid off in time. In contrast to the significant use of credit cards, smaller percentages of women used less costly strategies to keep their cash flow under control. For example, a line of credit (35 percent), bank loans (19 percent), and loans from family and friends (17 percent). Interest rates on lines of credit and bank loans will almost certainly be lower than the rate on a credit card and women who own businesses should strongly consider applying for a loan or a credit line before turning to

their credit card for essential purchases. Many banks and credit unions have developed loan programs specifically for woman business owners. While approvals are not automatic, this much is clear: You will never get a loan unless you apply for one. And, if you have established relationships with bankers and they know your business’s history, the path to securing a loan can be much smoother. For this reason, building strong working relationships can assist with cash management. Before you approach a bank or credit union about financing, you will need a clear understanding of why you need funds and what you plan to do with them. That means you need a strategic plan — your roadmap for growing the business over the next five years. In the current economy, many women have launched businesses out of necessity or in search of a quick way to use their skills to pay the bills, but haven’t thought about the long haul. If that’s the situation you find yourself in, don’t despair. Start by creating your strategic plan now. If you don’t feel comfortable doing this on your own, contact SCORE or SBTDC and ask for help. Before approving a loan, banks will want to see that you have a well-thought-out plan for developing and/or strengthening your business. Finally, you must have your books in order. To make a strong first impression with the bank, prepare clean and accurate financial statements. Then ask your accountant or another financial advisor to review them. This expert will have a good idea of what banks are looking for and can tell you the types of questions you should expect when you present your request. With a good plan, sufficient resources and a strong network of advisors, your business will be poised to move ahead. Never underestimate your power. Paige M. Rubino, CPA, is an accountant with Horty & Horty, P.A., a Delaware accounting firm with offices in Dover and Wilmington.

Business Report | August 2012


34

BUSINESS LICENSES Bethany Beach

BB Tees, Inc., Tropicana Sun, 97 Garfield Pkwy., Store #5, Bethany Beach; retailer-dry goods & apparel Evan’s Coffee n Cones LLC, Java Llama; 113 Market Pl., Bethany Beach; retailerrestaurant Ocean Nails LLC; 33260 Coastal Hwy., Unit 9, Bethany Beach; personal servicesmanicurist

Bridgeville

Atlantic Business Contracting Inc., That Granite Place; 18107 Sussex Hwy., Bridgeville; contractor-residential/wholesaler-any products/retailer-various products Hearn, Karen M., Details by Karen; 8275 Cannon Rd., Bridgeville; professional and/or personal services Hibbs, Bruce, Hibbs Custom Water Treatment; 19124 Wesley Church Rd., Bridgeville; retailer-various products

Camden

Trilobite Hatchery; 9 Wesley St, Camden; retailer-various products/manufacturer-various products

Dover

A Center for Mental Wellness CSP; 121 W. Loockerman St., Dover; professional services-counselor Baddest Good Guy Productions LLC, I.M. Merchandising; 351 Kimberton Ct., Unit A2, Dover; retailer-various products Bartlett, Aerielle, Call Me Cupcake; 684 Forest St., Dover; retailer-food (except restaurant) Burton, Neckia, Nene’s Place; 3557 Kenton Rd., Dover; professional and/or personal services-unclassified Byler, Jonathan; 1926 Dinahs Corner Rd., Dover; personal services-tree surgeon Ceeka Exim; 117 Falmouth Way, Dover; wholesaler-any products Chi Nail Salon, VIP Nails Salon; 1030 Forrest Ave., Ste. 123, Dover; personal services-manicurist Genesis First LLC; 9 E. Loockerman St., Ste. 301, Dover; reconciliation purpose code Grand Incentives Marketing LLC, Coast to Coast Grand Getaways; 600 Jefferic Blvd., Dover; travel agency H4 Design; 4 Baltray Rd., Dover; professional and/or personal services-unclassified Headbusser Records Inc.; 19 Fair Wind Pl., Dover; professional and/or personal services-unclassified Heavenly Hands Massage Palace; 952 Boggs Dr., Dover; professional and/or personal services-unclassified Business Report | August 2012

Huebner, Katrina M., Taboo; 1022 Lafferty Ln., Dover; retailer-various products Jack of All Trades LLC; 413 George Washington Dr., Dover; professional and/or personal services Jet Clean Powerwashing LLC; 231 Carlisle Dr., Dover; reconciliation purpose code JLM Consulting; 212 N. State St., Dover; professional and/or personal services Kinsey, Paul C., Tea for Two; 224 N. State St., Dover; retailer-restaurant Landmarks of Delaware; 1679 S. State St., Trlr. A76, Dover; contractor-residential Lewes Data Services; 306 Concord Rd., Dover; professional and/or personal services Louise Wilson; 930 Boggs Dr., Dover; personal services-barber Melikechi, Omar E., Omar’s Rickshaw; 195 Pine Valley Rd., Dover; professional and/or personal services Merrick, Costello & Walsh, LLC; 25 Fieldstone Ct., Dover; mercantile or collection agency Nguyen, Dana, Ever Lasting Nail; 500 Walnut Shade Rd., Dover; personal servicesmanicurist Paradise Specialties; 226 N. New St., Dover; retailer-various products Saxton, Eric; 82 Village Dr., Dover; retailer-transient (30 days or less) Shore Birds Travel LLC; 321 Alder Rd., Dover; reconciliation purpose code Slatcher, Ericca B., Deneumoustier Property Services; 6879 Pearsons Corner Rd., Dover; professional and/or personal services-unclassified Taylor, Robin R.; 148 Vanessa Dr., Dover; professional and/or personal services The Assemblage; 31037 Dupont Blvd., Dover; retailer-various products Van Line Transportation; 144 Holmes St., Dover; transportation agent Walker, John, JWS Computer Service; 145 Kentwood Dr., Dover; personal servicesgeneral repairperson Wilson, James, Many Things; 239 W. Loockerman St., Dover; retailer-various products/professional and/or personal services-unclassified Wild to Mild; 409 N. Bradford St., Dover; professional and/or personal servicesunclassified

Georgetown; professional and/or personal services-unclassified Goshawk Security; 27873 Paradise St., Georgetown; professional services-security business Greenberge, Richard, Rick’s Lawn Care, 41 Bramhall St., Georgetown; professional and/or personal services-unclassified Ingenium Forte LLC, Evil Genius Sports Performance; 24096 Springfield Rd., Georgetown; professional and/or personal services-unclassified Nailor, Brian C., B&A Small Engine Repairs; 13756 Wilson Hill Rd., Georgetown; personal services-general repairperson PDR Painting LLC; 18823 County Seat Hwy., Georgetown; reconciliation purpose code Pittard, Syble, Forever Blooming Florist; 20270 Caroline Ct., Georgetown; retailerflorist Seal Coat Supply Inc.; 19032 Firewalker Ln., Georgetown; wholesaler-any products Sosa’s Lawn Svc. & More LLC; 18050 McColleys Chapel Rd., Georgetown; reconciliation purpose code Ventura Anibal, El Nvevo Impacto Video Studio; 315 Calhoun St., Georgetown; photographer

Georgetown

Laurel

Belle Hair Studio; 705 E. Market St., Georgetown; personal services-beautician Clymer, Don T., Muzzi’s; 12969 Seashore Hwy., Georgetown; retailer-various products Gibbs, Norma; 24179 Brach St.,

Greenwood

Baynum, Susan A.; 4127 Elmer Dr., Greenwood; retailer-various products Karson King LLC; 13194 Hunters Cove Rd., Greenwood; retailer-various products Perry, Warneka T., Wearitout; 501 Seachase Ln., Greenwood; retailer-dry goods & apparel This & That Thrift Shop; 12346 Sussex Hwy., Greenwood; retailer-various products

Harrington

Dennis, Robert Donald Jr.; 405 Smith Ave., Harrington; contractor-residential House to Home Construction Inc.; 15602 S. Dupont Hwy., Harrington; contractorresidential L&S Consulting; 201 Commerce St., Harrington; professional and/or personal services-unclassified Wiley Photography; 1880 Woodyard Rd., Harrington; photographer Blackout; 611 W. 7th St., Laurel; retailervarious products Hall, Jack E., Jack’s PC’s; 507 Pine St., Laurel; professional and/or personal services Hall, Maureen L., Broken Lens Photography; 507 Pine St., Laurel; photog-


35 rapher Hearn, Jr., Samuel H., Eagle Custom Carpentry; 15710 Cypree Ct., Laurel; contractor-residential Magnolia Marketing Services; 9803 Magnolia Dr., Laurel; sales representative Massey Contracting & Consulting; 9229 Sharptown Rd., Laurel; broker/contractorresidential Murray-Carter, Monique P., You-Nique Cleaning Service; 32299 Rianwood Ln., Laurel; professional and/or personal servicesunclassified Toomey, Thomas Martin; 15253 Trap Pond Rd., Laurel; professional and/or personal services-unclassified Whaley, Charles, Sundown Enterprises; 16488 Adams Rd., Laurel; retailer-restaurant

Lewes

Absolute Building Solutions LLC; 17919 Windward Dr., Lewes; contractor-residential Affordable Homes for Humanity; 30972 Sycamore Dr., Lewes; residential contractor/ developer Clear Energy Solutions LLC; 31953 Carneros Ave., Lewes; sales representative Delmarva Hand Specialists LLC; 34434 King St. Row, Ste. 2, Lewes; professional services-medical office Fresh Start Home Designs LLC; 17541 Shady Rd., Lewes; reconciliation purpose code Graves Uniforms LLC, Graves Uniforms; 102 Savannah Rd., Lewes; retailer-dry goods & apparel Graves Uniforms LLC; 102 Savannah Rd., Lewes; retailer-dry goods & apparel Hedinger, Marc J., Handyman Home Repairs LLC; 33130 N. Village Loop, Unit 3104, Lewes; contractor-residential Lewandowski, Marie, Sandpiper Dreams; 17370 Coastal Hwy., Lewes; retailer-dry goods & apparel M&S Zuniga Contracting LLC; 34510 Bushnell Ct., Unit 8, Lewes; contractorresidential NP Solution LLC; 30959 Sandy Ridge Dr., Lewes; personal services-nursing/rest home Personal Home Concepts; 21145 Sand Dollar Trl., Lewes; contractor-residential Showing Solutions; 23654 Herring Reach Ct., Lewes; professional and/or personal services-unclassified

Milford

Case, Deborah, Love, Learn & Play LLC; 16758 Shawnee Pl., Milford; professional and/ or personal services Coastal Home Rehab LLC; 3633 Thompsonville Rd., Milford; contractorresidential Masterpiece Drywall; 409 N. Walnut St., Milford; contractor-residential Modern Times LLC; 7 Marshall St., Milford; retailer-various products Morgan Sign Company; 706 Pecan Ave.,

Milford; advertising agency Murphy, Robert, Delaware Home Maintenance; 3366 Bay Rd., Milford; contractor-residential New No. 1 Chinese Restaurant Inc.; 676 N. Dupont Blvd., Milford; retailer-restaurant Reagan, D. Scott; 115 N. Washington St., Milford; auctioneer-residential Roberts Enterprises LLC; 10 E. Clarke Ave., Milford; contractor-residential Stanley, Kelly; 12 Princeton Rd., Milford; professional services-counselor Starratt, Sam, Starratt Trust; 1163 Milford Harrington Hwy., Milford; residential junk dealer

Millsboro

Aremith Avalos-Flores; 33 Skip Jack Ln., Millsboro; sales representative Beach Flooring Designs; 32312 Robin Hoods Loop, Millsboro; contractor-residential Bella Auto Sales LLC; 28496 Dupont Blvd., Millsboro; motor vehicle dealer Claire’s Pet Salon; 29920 John J. Williams Hwy., Millsboro; professional and/or personal services Deekals LLC; 32332 Turnstone Ct., Millsboro; retailer-various products Druschel, Darlene, Darlene Druschel Designs; 106 William Dr., Millsboro; retailervarious products Fitchett Home Services LLC; 25215 Winter Rd., Millsboro; contractor-residential Fletcher, Britni, Riley’s Style; 22961 Lakeview Dr., Millsboro; retailer-dry goods & apparel Hall, Jr. Ronald W., JC & Ron’s Janitorial Services; 27713 Devon Dr., Millsboro; professional and/or personal services-unclassified Justiniani, Maria, Sparkle Clean; 27270 18th Blvd., Unit 13102, Millsboro; professional and/or personal services-unclassified Lerza, Pete, Pete Lerza LMT; 26600 Mound Lily Ln., Millsboro; professional and/ or personal services Ocean Diner and Grill; 26089 Long Neck Rd., Millsboro; retailer-restaurant Reville, Joshua; 30869 Chestnut Dr., Millsboro; reconciliation purpose code Total Simple SVC LLS; 138 Houston Ave., Millsboro; professional and/or personal services-unclassified

Seaford

A Center for Mental Wellness CSP; 321 E. Stein Hwy., Seaford; professional servicescounselor ATC Sound and Entertainment; 516 E. King St., Seaford; professional and/or personal services Caldwell, Charles E. Jr., Sarge’s Lawn Care; 324 Clearbrooke Blvd., Seaford; professional and/or personal services Despinasse Holding LLC, Papayo Market; 537 N. Porter St., Apt. A, Seaford; retailervarious products

Fry, Rachel G., Rhea Fry Massage; 126 Hitch Pond Cir., Seaford; professional and/or personal services-unclassified Global Procurement; 416 Nylon Blvd., Seaford; wholesaler-any products Greene Hayman, Lashanda, Inhairit; 25162 Pine Rd., Seaford; retailer-dry goods & apparel Hurley, Amber, Treat Yourself; 22171 Brinsfield Ave., Seaford; professional and/or personal services Mary Jo Verdery; 26960 Danny Dr., Seaford; professional services-employment agent Pete Store - Delaware LLC; 9075 Dolby Dr., Seaford; motor vehicle dealer Whaley, Patrick, Whaley’s Used Furniture Warehouse; 36674 Dupont Blvd., Rte. 113, Seaford; retailer-various products

Smyrna

10-5 Publications; 516 Red Maple Rd., Smyrna; reconciliation purpose code Adams, Tess, Tess’ Dresses; 384 Braddock Rd., Smyrna; retailer-various products All Pets Medical Inc.; 10 Artisan Dr., Smyrna; professional services-veterinarian Baqi, Leila, Leila’s Alterations; 341 Hamilton Way, Smyrna; personal servicesseamstress/tailor Burney, Errol, Mike’s Barbershop; 310 N. Main St., Smyrna; reconciliation purpose code Delaware Heart & Vascular PA; 315 N. Carter Rd., Smyrna; professional servicesmedical office Delaware RYO LLC; 35 E. Glenwood Ave., Smyrna; professional and/or personal services-unclassified Expert Motors Leasing Inc.; 32C Artisan Dr., Smynra; wholesaler-transportation equipment Hoagland, Kristi M., Hair Outside the Box; 300 N. High St. Ext., Smyrna; professional and/or personal services-unclassified Howard, Nyantuyan; 809 Providence Dr., Smyrna; direct care worker Kent Pediatrics LLC; 38 Deak Dr., Smyrna; professional services-office L&S Connections LLC, Sexy Little Vixen; 18 Hoffeckers Mill Dr., Smyrna; retailer-dry goods & apparel MHT Construction LLC; 74 S. Constitution Dr., Smyrna; drayperson/mover Monninger, Sharai, Fresh from the Farm Produce; 2626 S. Dupont Blvd., Smyrna; retailer-food (except restaurant) Montique, Michael, Sheer Elegance Inc.; 244 S. Main St., Smyrna; professional and/or personal services-unclassified Premier Physical Therapy & Sport; 699 S. Carter Rd., Unit 1, Smyrna; professional services-physical therapist SC Keenan Photography LLC; 67 Raphael Rd., Smyrna; photographer Small, James, Mid Atlantic Handyman Service; 75 Fields Dr., Smyrna Business Report | August 2012


36

BUSINESS DIRECTORY ACCOUNTING Horty & Horty, P.A. Doug Phillips, CPA, Cr.FA 302-730-4560 cpainfo@horty.com 3702 N. DuPont Hwy. Dover, DE 19901 ADVERTISING Morning Star Business Report Bryant Richardson 302-629-9788 302-629-9243 fax www.msbusinessreport.com sales@mspublications.com 951 Norman Eskridge Hwy. P.O. Box 1000 Seaford, DE 19973 ARCHITECTS & ENGINEERS Davis Bowen & Friedel, Inc. Randy Duplechain, P.E. 302-424-1441 www.dbfinc.com 23 N. Walnut St. Milford DE 19963 George, Miles & Buhr, LLC Michelle Everngam 302-628-1421 302-628-8350 fax www.gmbnet.com meverngam@gmbnet.com 400 High St. Seaford, DE 19973 BUSINESS ORGANIZATION Better Business Bureau of Delaware Christine Sauers 302-221-5255 302-221-5265 fax www.delaware.bbb.org info@delaware.bbb.org 60 Reads Way New Castle, DE 19720 CHAMBER OF COMMERCE Bethany-Fenwick Area Chamber of Commerce Carrie Subity 302-539-2100 302-539-9434 fax www.bethany-fenwick.org info@bethany-fenwick.org 36913 Coastal Highway Fenwick Island DE 19944

Business Report | August 2012

Central Delaware Chamber of Commerce Judy Diogo 302-734-7513 302-678-0189 fax www.cdcc.net jdiogo@cdcc.net 435 N. DuPont Hwy. Dover, DE 19901 Georgetown Chamber of Commerce Karen Duffield 302-856-1544 302-856-1577 fax www.georgetowncoc.com info@georgetowncoc.com 229 E. Market St., PO Box 1 Georgetown, DE 19947 Lewes Chamber of Commerce Betsy Reamer 302-645-8073 Toll Free 877-465-3937 302-645-8412 fax www.leweschamber.com inquiry@leweschamber.com 120 Kings Hwy., P.O. Box 1 Lewes, DE 19958 Greater Millsboro Chamber of Commerce Amy Simmons 302-934-6777 302-934-6065 fax www.millsborochamber.com millsboro@intercom.net P.O. Box 187 Millsboro, DE 19966 Milton Chamber of Commerce Georgia Dalzell 302-684-1101 www.historicmilton.com chamber@historicmilton.com 707 Chestnut St., P.O. Box 61 Milton, DE 19968 Rehoboth Beach - Dewey Beach Chamber of Commerce and Visitor Center Carol Everhart 302-227-6446 302-227-2233 ext. 13 302-227-8351 fax www.beach-fun.com carol@beach-fun.com 501 Rehoboth Ave. Rehoboth Beach, DE 19971 Greater Seaford Chamber of Commerce Paula Gunson 302-629-9690

302-629-0281 fax www.seafordchamber.com admin@seafordchamber.com 304 A High St. Seaford, DE 19973 EDUCATION Delaware Technical Community College Corporate and Community Programs Christopher M. Moody, Director 302-855-1665 302-858-5456 fax www.dtcc.edu/owens/ccp cmoody@dtcc.edu Jason Technology Center PO Box 610 Rt. 18, Seashore Highway Georgetown, DE 19947 University of Delaware Professional & Continuing Studies Tara Kee 866-820-0238 302-831-3292 fax www.pcs.udel.edu continuing-ed@udel.edu ENVIRONMENTAL CONSULTING Envirotech Environmental Consulting, Inc. Todd Fritchman 302-645-6491 www.envirotechecinc.com info@envirotechecinc.com 16394 Samuel Paynter Blvd. Suite 203 Milton, DE 19968 FINANCIAL Bank of Delmarva Scott Rukowicz 302-875-5901 302-875-1766 fax www.bankofdelmarva.com srukowicz@bankofdelmarva.com 200 East Market St. Laurel, DE 19956 County Bank 9 Sussex County Locations 302-226-9800 302-226-3182 fax www.CountyBankDel.com 19927 Shuttle Rd. (Main Office) Rehoboth Beach, DE 19971 Del One Federal Credit Union 7 Statewide Locations Amy Resh 302-672-1492 302-739-1790 fax


37 thestudio@deandesign.com 13 Water St. Lincoln, DE 19960

www.Del-One.org amy.resh@del-one.org 270 Beiser Blvd. Dover, DE 19904

Health

Delaware State Police Federal Credit Union Stephen Cimo 302-856-3501 ext. 120 302-856-2539 fax www.dspfcu.com scimo@dspfcu.com P.O. Box 800 Georgetown, DE 19947

Nanticoke Health Services Sharon Harrington 302-629-6611 302-629-3211 fax www.nanticoke.org harringtons@nanticoke.org 801 Middleford Rd. Seaford, DE 19973 Bayhealth Kent General - Milford Memorial Pam Marecki 302-744-7013 302-735-3227 fax www.bayhealth.org pam_marecki@bayhealth.org 640 S. State Street Dover, DE 19901

First Merchant Services Ronald W. Burke 302-875-5645 302-875-0935 fax www.firstmerchantservices.biz rburke@firstmerchant.us 14034 Johnson Road Laurel, DE 19956

INSURANCE

Seaford Federal Credit Union Seaford Branch Mary Adams 302-629-7852 302-629-9125 fax www.seafordfcu.com mary@seafordfcu.com Seaford Professional Center Rt. 13 South Seaford DE 19973 Seaford Federal Credit Union Dagsboro Branch Veronica Nhan-Nock 302-934-1774 302-297-0016 fax veronica@seafordfcu.com 30650 Dupont Hwy. Dagsboro, DE 19939

Farnell & Gast Insurance Joe Gast, CPCU 302-629-4514 302-536-6257 fax

Watson Yates Funeral Home Gary Yates 302-629-8561 302-629-7961 fax Front & King St. Seaford, DE 19973

Lyons Companies David F. Lyons, Sr. David F. Lyons, Jr. Lew Harrington 302-227-7100 www.lyonsinsurance.com info@lyonsinsurance.com 19643 Blue Bird Lane, Unit 8 Rehoboth Beach, DE 19971 Pratt Insurance Inc. Howell Wallace 302-653-6681 800-282-8590 DE 800-497-7288 MD 302-653-2370 Fax www.pratt-insurance.com pratt-insurance@pratt-insurance.com Four Village Square Smyrna, DE 19977

Sussex County Federal Credit Union Debbie Jewell 302-629-0100 302-629-0966 fax www.sussexcfcu.com djewell@sussexcfcu.com 1941 Bridgeville Hwy. Seaford, DE 19973 FUNERAL SERVICES

www.averyhall.com jgast@averyhall.com dflood@averyhall.com 500 W. Stein Highway Seaford, DE 19973

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800-244-2261 Wilmington • Milton • Dover www.securityinstrument.com

GRAPHIC/WEBSITE DESIGN Dean Design Marketing Group Jane E. Dean 302-674-5007 877-407-9800 717-898-9570 fax www.deandesign.com

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Security • Fire • CCTV • Access Control • Residential • Commercial Business Report | August 2012


38 INTERNET SERVICE & WEB PAGE DESIGN Delmarva Digital Tim Smith 302-875-7700 302-875-8288 fax www.ddmg.net ddmg.netsales@ddmg.net 220 Laureltowne Laurel, DE 19956

Law Offices of Karen Y. Vicks, LLC 302-674-1100 888-598-8890 500 W. Loockerman Street, Suite 102 Dover, DE 19904 kvicks@vickslaw.com OFFICE FURNITURE

Holland Jewelers 302-947-1200 20750 John J. Williams Hwy. Peddlers Village Lewes, DE 19958

AMI Business Interiors Tom Woodstock 800-830-0801 302-226-0801 302-226-0302 fax www.archmktg.com archmarketing@comcast.net 123 Glade Circle West Rehoboth, DE 19971

LEGAL

PAYROLL SERVICE

Sergovic, Carmean & Weidman, P.A Attorneys At Law John A. Sergovic, Jr. Shannon D. Carmean Leslie Case DiPietro 302-855-1260 302-855-1270 fax www.scdelaw.com 142 E. Market St. PO Box 751 Georgetown, DE 19947

Payroll Professionals Jessica Amaty 302-645-5700 302-645-0395 fax payroll@1040pro.com 1636-D Savannah Rd. Lewes, DE 19958

JEWELERS

PORTRAITS Portraits In The Sand Dave Koster 302-226-9226 302-226-8424 fax www.portraitsinthesand.com businessreport@portraitsinthesand.com 110 White Oak Rd. Rehoboth Beach, DE 19971 REAL ESTATE Long & Foster Real Estate, Inc. Tracey Espada 302-227-2541 800-462-3224 302-227-8165 fax www.longandfosterde.com 37156 Rehoboth Ave. Rehoboth Beach, DE 19971 Coldwell Banker Resort Realty Skip Faust 302-227-5000 office 302-745-8764 cell 302-227-3804 fax www.skipfaust.com skipfaust@hotmail.com 20184 Coastal Hwy. Rehoboth Beach, DE 19971 TRANSPORTATION Pyramid Transport 302-337-2210 800-754-7775 www.pyramidtransport.com 18119 Sussex Highway Unit 2 Bridgeville, DE 19933 TRAVEL Misty Travel Barb Stetzer, MCC, CTC 302-629-4422 www.misty-travel.com barb@misty-travel.com UTILITIES Artesian Water Company Stuart Lindner 302-453-6900 302-645-7751 800-332-5114 302-453-6957 fax www.artesianwater.com slindner@artesianwater.com 664 Churchmans Rd. Newark, DE 19702 14701 Coastal Highway Milton, DE 19968

Business Report | August 2012


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Business Report | August 2012


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