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February 2008

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COASTAL SUSSEX - The sign for Dolle's Candyland and Ibach's by the Sea, which is perched above the Rehoboth Beach boardwalk, has been a local landmark for years. This month’s Business Report focuses on three of our coastal communities. See a report on Dewey Beach on page 28, Rehoboth Beach on page 30 and Lewes on page 32. Photo by Cassie Richardson

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Ranked Best in Delaware for Cardiac Surgery. We all want to be the best. The best friend. The best parent. The best

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are ranked Best in Delaware for Cardiac Surgery by HealthGrades® for

bar on high-quality cardiac care for people in the region. Bayhealth’s

2008, the nation’s leading independent healthcare rating company.

cardiac team performs coronary artery bypass grafts (CABGs), heart-

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patients suffering a heart attack.

including angioplasty and therapeutic catheterizations.

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Dear Reader, Would you like to continue receiving the Morning Star Business Report at no charge each month? To help us provide you with the best delivery service possible in addition to continued FREE Delivery, please take a moment to complete and return the coupon below. Our mailing list will be updated every three years. Information on this card will only be used to help us continue to qualify for the lowest possible postal rates within the United States Postal Service, and will not be shared with anyone for any reason. Please do not forget to sign, date and mail or fax the coupon below. Please feel free to call us at with any questions. Thank you for your assistance, Circulation Department

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Morning Star Business Report • February 2008

PAGE 5

Business.gov adds user friendly features to site Business.gov, the official business link to the U.S. government, has launched new search features and expanded content that make it easier for small business owners to find essential information they need to run their operations, including forms, licenses, permits and regulatory information from federal, state and local governments. In addition to federal government resources, business owners now have access to over 9,000 state, territory, county and city government websites providing information on starting and managing a business while complying with regulations from all levels of government. Business.gov’s new search service is a “mashup” – a unique service created by combining content from separate web applications – of Google-based services that include Google’s Custom Search Business Edition, Google Maps, the Google Search Appliance and compliance information from federal, state and local government websites. The new service improves general search services by delivering results directly aligned with doing business in a

specific geographic area, saving business owners time by getting to the right information more quickly. For example, if a user types in “business license Richmond, VA” relevant results on licenses will be returned from the City of Richmond and State of Virginia website. “The inclusion of state and local content on Business.gov means that small business owners can go to one website to find what they need to successfully manage their operations,” said Nancy Sternberg, program manager of the Business Gateway Initiative. “Business.gov helps give small business owners a complete understanding of what’s needed to comply with government regulations.” Business.gov has also expanded the content of its Small Business Guides, which help business owners understand what regulations and programs apply to them, how to comply and how to stay in compliance while growing and managing their operations. For example, if a retail business is interested in expanding its business online, the Small Business Guide to E-Commerce will provide

MILFORD CHAMBER DONATES TO ARMY NATIONAL GUARD. Representatives from the Chamber of Commerce for Greater Milford drove to Wilmington on Dec. 19, 2007, to deliver a donation check to the Delaware Army National Guard. Monies were raised at the Annual Riverwalk "Freedom" Festival Sunday in the Park Church Services (by the Rev. Shockley) in September. Funds were used to purchase calling cards for local service personnel deployed during the holiday season. Major General Vavala, along with other representatives from the Delaware Army National Guard accepted the $1,000 donation. Shown from left are: Jo Schmeiser, CCGM executive director; Command Sergeant Major Mike Breeding; Command Chief Warrant Officer Dennis Jester; the Rev. David Shockley, Jesus Love Temple; Major General Frank Vavala, adjutant general; and Ruth Abbate, Riverwalk “Freedom” Festival chairperson.

guidance on legal and regulatory requirements the business owner must meet before opening an online store. Business.gov’s expansion follows the recent addition of a new “Permit Me”

feature, providing a single source for information on obtaining federal, state and local permits, business licenses and registrations for types of businesses most popular with Business.gov users.

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PAGE 6

Morning Star Business Report • February 2008

Chamber News Chamber announces new board Richard K. Struthers, Bank of America’s North American card services executive and market president for Delaware took over the chairmanship of the Delaware State Chamber of Commerce board of directors during a ceremony at the State Chamber’s Annual Dinner, Monday, Jan. 14. The Chamber also announced that the following business leaders have joined its board of directors: Antoine Allen, Bank of America; Linda Ammons, Widener University School of Law; Timothy J. Constantine, BlueCross BlueShield of Delaware; Martha S. Gilman, Gilman Development Company; John E. Healy IV, Healy Long & Jevin, Inc.; Robert J. Laskowski, MD, Christiana Care Health Systems; Chad Moore, The Bellmoor; Bret Morris, A.R. Morris Jewelers; and Katie Wilkinsen, Wilmington Trust Company. The State Chamber has appointed the following business leaders as executive committee officers for 2008: Richard K. Struthers, Bank of America – chair; Alan B. Levin, Alan Levin and Associates – immediate past chair; Thomas J. Cooper, Cooper Realty Associates – chair-elect; Connie Bond Stuart, PNC Bank – vice chair; and Richard D. Rowland, Rowland, Johnson & Co., PA - treasurer.

Chamber prepares for Sea Witch The Rehoboth Beach-Dewey Beach Chamber of Commerce is already preparing for the 19th Annual Sea Witch Halloween & Fiddler’s Festival scheduled for Oct. 24 - 26. The festival was created in 1989 in an effort to increase overnight visitation for the business community during what was con-

Delaware Chambers of Commerce Chamber

Phone

Key contact

Dues*

Members

Fax

Bethany-Fenwick

539-2100

Karen McGrath

$195

825

539-9434

Delmar

846-3336

Diane Buckley

$50

74

Georgetown

856-1544

Norma Elliott

$150

455

856-1577

Laurel

875-9319

Connie Lewis

$125

125

875-4660

Lewes

645-8073

Betsy Reamer

$175

390

645-8412

Milford

422-3344

Jo Schmeiser

$165

250

422-7503

Millsboro

934-6777

Fran Bruce

$150

280

934-6065

Milton

684-1101

John Kurpjuweit

$125

96

Rehoboth-Dewey

227-2233

Carol Everhart

$195

1228

227-8351

Seaford

629-9690

Paula Gunson

$125

324

629-0281

Central Delaware

734-7513

Judy Diogo

$200

800

678-0189

Delaware State

655-7221

Chuck James

$299

2800

654-0691

* Annual membership cost based on business with fewer than 10 employees. For Delaware State and Central Delaware chambers membership cost figure is for 1 - 5 members. For Delaware State Chamber special rate applies if business already belongs to another chamber. sidered the off season. In its first year, with only 13 activities, the festival drew a crowd of 5,000 visitors. Today, Sea Witch draws over 150,000 visitors, has more than 100 activities and over 2,000 costumed participants. Popular activities include the Fiddler’s Festival, Steel Drum Band Performance, Horse Show on the Beach, Big Dogs Best Costumed Pet Contest, 5K Race, Sea Witch Hunt, Scarecrow Making, Witches’ Goo, Horse-Drawn

BANK OF AMERICA MORTGAGE CELEBRATES GRAND OPENING - The staff of Bank of America Mortgage recently celebrated their grand opening with a ribbon cutting ceremony, sponsored by the Rehoboth Beach-Dewey Beach Chamber of Commerce. Bank of America Mortgage offers mortgage services, a full service ATM, and an on-site financial advisor. Bank of America Mortgage is located at 4551 Coastal Highway in Rehoboth Beach, in the Harbor Square Shopping Center by Starbucks. Hours of operation are Monday through Friday, 9 a.m. to 5:30 p.m. For more information, call the bank at 302-644-6450.

Hayrides, Kid’s Pirate Treasure Trail, Broom Tossing, Pumpkin Dash, Apple Push, Peanut on the Nose Race, Boo Buoy Relay and Mayberry Memory entertainers, Barney and Gomer with their trusty car. Sea Witch has won numerous awards throughout the years including the Governor’s Tourism Award for “Outstanding Special Event” and “Annual Hall of Fame Event”, “Top 250 Events” from Business News, a four time winner of “Top 100 National Events” by the

American Bus Association and “Best Annual Event” from Delaware Today. Sea Witch has also received special mentions by Rand McNally, AAA and Family Fun. With the continued support and generosity of our members, Sea Witch has become one of the State’s largest and most popular events. For more information about the festival and how you and your business can get involved, contact, Elizabeth Beck at 227-2233 extension 11 or e-mail Elizabeth@beach-fun.com.

PENINSULA REHAB HOLDS RIBBON CUTTING - Physical therapists, Ron Wist and Lesley Rogan recently celebrated the grand opening of Peninsula Rehab & Sports Medicine with a ribbon cutting ceremony, sponsored by the Rehoboth BeachDewey Beach Chamber of Commerce. Wist and Rogan, who have over 50 years of combined experience, opened their practice in 2005 in Ocean City, Md. and expanded to north Ocean City later that year. The new Rehoboth Beach office is located at 18958 Coastal Highway, Ste. A. They are open Monday through Friday, 7:30 a.m. to 5 p.m. and appointments are available. For more information, call Peninsula Rehab at 302-645-9797 or visit penrehab.tripod.com.


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PAGE 8

Morning Star Business Report • February 2008

S B A wants to help women-owned businesses By Steve Preston In 1994, Congress set a governmentwide target that five percent of all federal contracts should go to women-owned small businesses (WOSBs). More recently, legislation was signed into law creating a set-aside for such businesses but requiring that the Small Business Administration study the issue to determine in which — if any — of the government’s 313 contracting categories, WOSBs were underrepresented. Since then there has been an SBA study, a National Academy of Sciences review, a court case, and an external, independent study by the respected RAND Corporation on the issue. The RAND study concluded that WOSBs were underrepresented in four contracting categories, based on a review of dollars going to such firms. Recently, based upon the RAND study, statutory law and constitutional precedent, SBA issued a proposed setaside rule for women-owned small businesses. Our responsibility was to implement the statute in a constitutional manner, and that is what we’ve done. Some critics have not been satisfied, pointing out that women are 52 percent of the population and own 28 percent of American businesses, yet in 2006 — the last year for which we have data — they re-

ceived only 3.4 percent of federal contract dollars. However, it is important to recognize this is an apples-to-oranges comparison. Women-owned businesses may be more than one-fourth of all businesses, but their gross receipts were only 4.2 percent of the economy, according to census data, because of the inclusion of large companies, many of which are led by women. The census also indicates that women-owned businesses with fewer than 500 employees make up 3.4 percent of the economy. For the SBA rule, the pool was confined to the nearly 56,000 women-owned small businesses that were registered federal contractors at the time. The data reveal positive news for women: when WOSBs compete for contracts, they do well. In 136 of the 140 categories where RAND had sufficient survey samples to analyze, the data indicated that when women compete for federal contracts they succeed. Actual contracting dollars to womenowned small businesses have increased dramatically under President Bush: Prime contract dollars to such companies increased from $4.6 billion in 2000 to $11.6 billion in 2006. The year-over-year increase from 2005 to 2006 was the largest ever, $1.5 billion. Subcontracting dollars also increased, from $3.6 billion

Credit scores become more important due to guidelines By Chris W. Moore Credit scores are becoming increasingly more important. In 2008, due to new government guidelines, the interest rate you will be charged on a mortgage will be directly affected by your credit score, even more so than it is currently. Interest rates will be differentiated by what tier your credit scores falls within. For example: 620-639, 640-659, 660-679 and 680 and above. This action is directly related to the continuing credit crisis and the need for more highly qualified loan applicants. This policy may be well-intended and could possibly even work except for one major deficiency. The majority of credit reports are inaccurate! Therefore, the majority of consumer’s credit scores are not accurate, as well. It appears that the government and lenders are putting their complete faith into a measuring instrument that does not accurately reflect the results for which they are basing their criteria. If this does not scare you, it should! Many organizations that we encounter on a daily basis want to institute a similar policy. Insurance companies, credit card issuers and other financial entities are seeking to charge consumers based on their credit scores. Once again, I need to reiterate, unless your credit report accurately reflects your credit scores, you are going to be

charged a higher rate of interest or too much for a particular service. If you are not reviewing your credit report on a regular basis, you should. In many instances, there is information on your credit report that does not belong to you. There may also be duplicate information reflecting additional debts, which results in a decrease in your credit scores. As a loan officer and one that sees credit reports on a daily basis, I often see erroneous information on credit reports. In the 30 years I have been in the financial industry, I have yet to receive a plausible explanation as to how one’s credit score is actually calculated. This only heightens one’s reluctance to accept a measuring device that can neither be explained nor relied upon to produce accurate information. If you have a question regarding your credit report or would like to review it, call your financial planner or a mortgage professional. If you don't keep track of your credit report, it could cost you dearly in the long term. About the author: Chris W. Moore is the president of The Mortgage Market of Delaware. Their corporate offices are located at 401 S. DuPont Blvd., Milford. He can be reached at 302-4224414 or 302-632-9432. Their website is www.TheMortgageMarketofDelaware.c om

in 2000 to more than $10 billion in 2006. Moreover, the share of federal contracting dollars that goes to WOSBs is growing as a percentage of the federal contracting universe. In 2000, these businesses received 2.3 percent of the federal government’s contracts. That share has increased steadily each year of the administration and, as mentioned, reached 3.4 percent in 2006. Federal agencies are working hard to reach the five percent WOSB target, but how do we get there the right way? We need to understand that the data do not show significant under-representation in the contracting arena, but rather, that too few qualified women-owned small businesses are choosing to enter that arena. A broad set-aside would be advantageous to women-owned small businesses already pursuing contracts, but again, the data indicate that as a group they’re already doing comparatively well. The better way to increase women-owned small businesses’ share of federal contracts is to get more such firms "ready, willing and able" to perform federal contracts, and ensure they are registered in the Central Contractor Registration system. Currently, there are some 63,000 women-owned small businesses in the registration system, receiving 3.4 percent of contracting dollars. It stands to reason that if we can get more ready, willing

and able WOSBs into the system, we can increase their share of federal contracting dollars. Simple arithmetic suggests that to reach the target of five percent, there will need to be thousands more qualified women-owned small businesses in the system competing. Therefore, a bipartisan agenda that should unite all parties and avoid constitutional hurdles would increase the number of capable WOSBs competing for federal contracts. On this, SBA has taken the lead: • Agency field staff is focused on contracting to businesses owned by targeted groups, including women. • We recently instituted a government-wide scorecard of federal agencies to rate their small business contracting efforts, including for women, bringing greatly enhanced transparency and accountability to the process. • And, on a smaller but still significant level, in 2007 SBA women-owned business procurements exceeded the government-wide statutory goal of five percent, reaching 24.7 percent. In this age of partisanship, people want positive solutions. Helping more women-owned small businesses compete for government contracts, and doing it the right way, is a winner for all sides. About the author: Steve Preston is administrator for the Small Business Administration


Morning Star Business Report • February 2008

PAGE 9

Heating & Air Conditioning • Electrical Services

FREE Estimates on • Replacement o f Heating & Cooling Equipment • Thermostat Upgrades • Humidifier Installation • Air Filtration Systems • Preventative Maintenance Contracts NATE Certified Technicians CREEKSIDE HOMES OPENS IN GEORGETOWN. The Georgetown Chamber of Commerce held a ribbon cutting on Jan. 16 at Creekside Homes, a new manufactured and modular home sales business located at 24047 Lewes-Georgetown Highway (next to A.P. Croll). Several members of the chamber came to welcome Creekside to the community. From left are Krissy Arvey, sales consultant; owner Lisa Brittingham; Chet Johnson; Kristy Farkas, sales consultant; Norma and Tom Mccausland, sales manager. Not pictured is owner Mark Brittingham.

Comparing 2007 gas prices As 2007 ends, it’s time to look back at gas prices. Gas prices fell slightly and have remained stable in Delaware since Thanksgiving when they jumped to above $3 a gallon as crude oil prices came close to $100 a barrel. 2007 Delaware Year-End Gas Facts • Average price statewide on Dec. 27, 2007 was $2.91. • Average price statewide on Dec. 27, 2006 was $2.37. • Highest average statewide price was $3.06 on May 23, 2007. • Lowest average statewide price was $2.11 on Jan. 31, 2007. • Highest diesel average recorded was $3.51 on Nov. 30, 2007. • Largest one-month price increase from Oct. 16, 2007 at $2.60 per gallon to Nov. 16, 2007 at $3 per gallon, difference of .40. • Largest one month price decrease from July 16, 2007 at $2.91 per gallon to Aug. 16, 2007 at $2.66 per gallon, a difference of .25. • During 2007, the statewide average

price per gallon reached the $3 mark two times on May 25 and Nov. 14. • Throughout the year, Delaware’s monthly average has been the second lowest compared to surrounding states. New Jersey consistently had the lowest average in the region. • Amount of Delaware gas tax proceeds transferred to Delaware Transportation Trust Fund in fiscal year 2007 - $116.2 million. • Amount of Delaware gas tax proceeds transferred to Delaware Transportation Trust Fund in fiscal year 2006 - $120.1 million. • National average gas prices reached a record high of $3.23 per gallon on May 24, 2007. The annual average gas prices for regular unleaded gas in Delaware are 2002 $1.32 2003 $1.54 2004 $1.83 2005 $2.24 2006 $2.56 2007 $2.69 For more information, visit www.AAA.com.

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Morning Star Business Report • February 2008

Health Hospice welcomes Linda De Feo Linda M. De Feo, M.D., J.D., of Rehoboth Beach, has joined the medical staff of Delaware Hospice as a regional medical director with primary responsibility for the new Delaware Hospice Center. As regional medical director, Dr. De Feo will provide medical expertise to Delaware Hospice’s care teams and will consult and collaborate with physicians. She will conduct educational seminars to health care professionals to gain a better understanding of hospice care, thus assuring that hospice services are accessible to patients and families. Dr. De Feo earned her medical degree from the Medical College of Ohio, and her judicial degree from the University of Maryland’s School of Law. She has served as the president of the Maryland College of Emergency Physicians. Dr. De Feo has practiced for 27 years in emergency medicine as both a physician and as an administrator. The Delaware Hospice Center will offer specialized hospice care for those who require short-term stays for symptom management. A team of experienced professionals will provide care 24

hours a day while family members spend quality time with their loved ones. For more information about Delaware Hospice’s programs and services, upcoming events or employment opportunities, call 800-838-9800 or visit www.delawarehospice.org.

Beebe holds annual Heart Ball The Sussex County American Heart Association announces that Beebe Medical Center will present the 18th annual Heart Ball on Saturday, Feb. 23, at the Baycenter in Dewey Beach. Festivities will begin at 6 p.m. with cocktails, hors d'oeuvres and a silent auction. The black tie-optional evening will include dinner and dancing to the tunes of Big Swing Face. The event supports the American Heart Association and its special appeal for children's health initiatives. For reservations, call the American Heart Association at 856-7386.

Diehl named nurse coordinator Beebe Medical Center has appointed Peggy A. Diehl, RN, MSN, CEN, community health nurse coordinator. Diehl is responsible for Beebe Med-

ical Center's Community Health programs, which include free health screenings, outreach to local organizations, participation in local health fairs, and health education. Community Health outreach efforts focus on the prevention and early detection of disease and illnesses such as heart Diehl disease, cancer and diabetes. Diehl will also oversee Beebe's community health nurses that conduct screenings and events, and the Community Healthcare Access Program (CHAP) care coordinators. Diehl brings more than 25 years of experience in nursing and community involvement. Since 2004, she served as clinical education specialist for Beebe Medical Center where she developed educational programs for nurses. She also worked as a nurse in Beebe's emergency department. Diehl began her nursing career in 1978 as a licensed practical nurse at Memorial Hospital in York, Pa. She earned her associate's degree in nursing from Harrisburg Area Community Col-

lege. Upon becoming a registered nurse, she went to York Hospital to become an emergency room nurse. In 1991, she joined the U.S. Army Nurse Corp where she worked for six years. After she left the Army, she continued to work in the emergency rooms of Memorial Hospital and University of Pennsylvania Hospital. She has also worked as a sexual assault nurse examiner. While in Pennsylvania, her community health experience included working in a health education program for York County school children and a health education program for women and children in a homeless shelter. Diehl earned her bachelor's degree in business management from York College and her master's in science from University of Phoenix. She is also board certified for emergency nursing. In 2001, Diehl began working as a traveling nurse on assignments across the United States before settling in Sussex County.

Bayhealth honors employees Bayhealth recently honored Cindy Bartz and Kim Cole, RN, BSN, as the northern and southern division Employees of the Quarter.

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Morning Star Business Report • February 2008 Both employees received a $100 savings bond, dinner for two at the restaurant of their choice, a certificate of recognition, a special parking place and the opportunity to be named employee of the year. Northern and southern division employees of the year also receive a $500 savings bond, an eight-hour day off with pay and a plaque. In her role as pharmacy technician supervisor, Cindy Bartz is responsible for managing technician workflow, monitoring and reporting technician accountability, coordinating the placement and scheduling of PharmTech students’ internships at Bayhealth and participating in the interviewing, orientation and evaluation of technicians within the pharmacy. In addition to these tasks, she is also a part of the pharmacy/nursing comBartz mittee. Bartz has been with Bayhealth for eight years. She said she accidentally found her career when another mother at her child’s school needed to fill up the pharmacy technician class at Del Tech. After taking the class, she decided to pursue the career. Bartz lives in Dover with her husband Will and three children, Kyle, 21, Alicia, 17, and Daniel, 15. Kim Cole of Milford is the clinical practice nurse for the emergency department at Milford Memorial Hospital. In this role, she is responsible for the oversight and monitoring of clinical practice, the provision of education and for instituting best practice standards to assure quality nursing care. She also serves on Bayhealth’s Trauma Cole Management Committee and the Performance Improvement Council and is an instructor for Advanced Cardiac Life Support, Advanced Pediatric Life Support and Basic Life Support. Currently working toward her master’s degree in management at Wilmington College, Cole received her bachelor’s degree in nursing from Wilmington College and her associate’s degree in applied science from Delaware Technical & Community College. Cole has four children and in her spare time, she enjoys traveling, antiques and playing piano.

Varanko earns certification Dianne Varanko, RN, BS, ONC, coordinator of the Total Joint Center at Bayhealth Medical Center – Milford Memorial Hospital, recently earned the designation, Orthopaedic Nurse Certified (OCN), through the Orthopaedic Nurses Certification Board. To become certified, Varanko had to have an active registered nursing license, work 1,000 hours in an orthopedic setting and pass the orthopaedic certification exam.

PAGE 11

Varanko may now use the credentials ONC, which stands for Orthopaedic Nurse Certified. A Bayhealth rehabilitation nurse since 1998, Varanko was previously a lead/charge nurse at the inpatient rehabilitation unit at Milford Memorial Hospital and relief house supervisor for Milford Memorial. Varanko is currently Varanko pursuing her master’s degree in nursing at Wesley College. After receiving her bachelor’s degree in foreign languages and literature from the University of Delaware, Varanko earned a practical degree in nursing in 1998 and an associate’s degree in nursing in 1999, both from Delaware Technical & Community College.

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Milford Memorial goes electronic Milford Memorial Hospital is now using a state-of-the-art Electronic Medical Records and Medication Administration system. “As our society as a whole becomes increasingly computer literate, we need to be able to keep up in terms of electronic documentation,” said Bayhealth Senior Vice President/Chief Nurse Executive Bonnie Perratto, RN, MSN, MBA, CNAA, FACHE. Instead of a paper chart, nurses and/or other clinicians will record patients’ medical records (including vital signs and assessments) electronically, legibly and securely on a wireless computer mounted on a cart, also called a W.O.W (Wireless On Wheels). “The biggest advantage of this system is that it provides another level of safety for our patients,” Perratto added. “Patient documentation will be clear, accurate and legible. All caregivers who need access will have secure access to patient information online whether or not they’re physically in the hospital.” “This electronic medical record may be viewed by multiple clinicians at multiple locations to make informed decisions about patient care,” said Bayhealth Manager of Customer Service for Information Services Kim Billings. “For instance, a physician can sign onto the system from home, office – anywhere there’s Internet access – to view your electronic chart in a timely and confidential manner.” To ensure safe medication administration for patients, the W.O.W. (a computer on a cart) will be used. Patients’ identification bracelets will include a barcode. Using a scanner on the W.O.W., the nurse will electronically scan the barcode on the identification bracelet and the barcode on the medication. The system will check to ensure that the patient is receiving the medication prescribed by the physician. Once this is verified, the nurse can safely administer the medication and the system documents the date and time it was given. This same system is planned to go live at Kent General Hospital in May.

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PAGE 12

Morning Star Business Report • February 2008

Beebe uses SPY system Fernando Garzia, M.D., medical director of the cardiac surgery program at Beebe Medical Center, and a member of the Christiana Care Cardiac Surgery Group, is the first cardiac surgeon on the Delmarva Peninsula to perform a coronary artery bypass graft surgery (CABG) using an innovative imaging technology that helps surgeons confirm that the surgery is successful. The technology also may help to avoid repeat heart surgery and reduce complications. "This is exciting technology and improves safety margins. It is something that will become prevalent in the nation," says Dr. Garzia. Dr. Garzia and other cardiac surgeons have been successfully using the technology at Beebe Medical Center since November 2007. The SPY System uses a fluorescent imaging agent that is injected into the blood stream and emits light when stimulated by an infrared laser. The technique does not heat up heart tissue and does not pose any risk to the patient or staff in the operating room. The injected agent lights up blood flowing through the veins and arteries in real time, and the camera captures live images of the heart. These images can be captured on a

Fernando Garzia, M.D., medical director of the cardiac surgery program at Beebe Medical Center, and a member of the Christiana Care Cardiac Surgery Group, stands in the operating room at Beebe Medical Center.

NANTICOKE CANCER CARE COORDINATOR RECEIVES STATE RECOGNITION - Melinda Huffman, MSN, RN, CGRN, Nanticoke Memorial Hospital's Cancer Care nurse navigator, was recently recognized as the first recipient of Delaware Cancer Consortium "Action into Results" award. The award, established by the Delaware Cancer Consortium, was designed to recognize people that develop cancer care goals and navigate the goals into results. Ms. Huffman, a registered nurse at Nanticoke Memorial Hospital's Cancer Care Center, provides education and outreach information to over 500 individuals each month. She has screened over 1,000 people for cancer, primary focusing on colorectal. From left, William Bowser, chairman, Delaware Cancer Consortium, presents Nanticoke Nurse Navigator Melinda Huffman, with the first "Action into Results" award as Dr. Stephen Grubbs, chairman of the colorectal cancer division of the Delaware Cancer Consortium, looks on.

computer screen, saved and printed for medical reference. Beebe Medical Center is one of a select group of medical institutions in the country using the new imaging system. Other institutions include Stanford Uni-

versity Medical Center, The Methodist Hospital's DeBakey Heart Institute, Cleveland Clinic Foundation and The Mayo Clinic. Beebe Medical Center's cardiac surgery program is in affiliation with Christiana Care Health System,

one of the best medical centers in the nation for cardiac surgery. Beebe Medical Center's cardiac surgery program, as well at its interventional cardiac program, began in February 2007.

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Morning Star Business Report • February 2008

PAGE 13

Personnel File Barrows complete course Jenn and Brian Barrows of Century 21 in Rehoboth Beach recently completed a highly specialized course in customer service referral-based business conducted by the Council of Residential Specialists of the NATIONAL ASSOCIATION OF REALTORS®. This course is one in a Jenn Barrows series of professional education sequences required to qualify for the coveted Certified Residential Specialist (CRS) designation. The course covered the implementation of specific ideas to add value to and ensure the delivery of exceptional customer service both during and after the buying and/or selling of a home. Brian Barrows "There are many new compelling strategies for enhancing the customer's experience," said Barrows, "and we have already begun to apply the strategies in our work at Barrows and Associates Century 21 Mann and Sons InTown."

Widdowson joins bank Community Bank Delaware announces that Judy Widdowson has joined the organization as assistant vice president of consumer and small business lending. Widdowson will work out of the Lewes and Rehoboth offices. Widdowson, who worked most recently with Irish Eyes Restaurant group, has over 25 years of commercial banking experience. She began her banking career with Farmers Bank of Delaware, staying with the organization through its mergers with Girard and Mellon banks. Community Bank president Lynda Messick Widdowson says, “I’ve known Judy for a long time. We were once Kiwanians together and competitors for years in the local banking arena. But even when we were going head to head for a deal, I respected her talent and her customer service skills. I can’t tell you how fortunate I feel to have her on our team.” Community Bank Delaware is a locally owned, independent community bank headquartered in the Lewes/Rehoboth Beach area.

Snow reelected to board The Kent Conservation District announced that Bruce Snow has been reelected to its board of supervisors as a farming representative for the northeast portion of Kent County. Snow's term began Jan. 1, 2008, and continues for a four-year period. Snow is a fourth generation farmer on the farm on which he lives with his wife and two sons. He graduated from Smyrna

High School and then went on to the University of Delaware where he earned a bachelor of science degree in agricultural economics. Along with the other board members, Snow will be responsible for planning and directing district programs, coordinating the help of governmental agencies, assigning priority to requests for conservation technical assistance from private landowners and serving as a community clearinghouse for information services. Additionally, Snow serves on the District's personnel and cover crop subcommittees. The Kent Conservation District is a governmental subdivision of the State of Delaware and is responsible for conservation work within Kent County. For more information on the Kent Conservation District, visit www.kentcd.org.

Trust promotes two associates Wilmington Trust Corporation announces that Mark A. Graham has been selected to head the company’s Wealth Advisory Services (WAS) business. Graham, who was promoted to executive vice president, will be responsible for managing and expanding WAS. Graham, who has been with Wilmington Trust since 1983 and is based in the Wilmington area, has extensive experience in commercial banking and wealth management. Most Graham recently, Graham was head of Wilmington Trust’s wealth management and commercial banking activities in the mid-Atlantic region. In conjunction with Graham’s appointment, Wilmington Trust announces that Wilmington Trust Investment Management (WTIM), the subsidiary through which the company provides asset management services, will separate from WAS. Robert M. Balentine, WTIM’s chairman and chief executive officer, has been promoted to executive vice president. Balentine has overseen Wilmington Trust’s investment management activities since 2002, when Balentine he merged his Atlanta investment counseling firm, Balentine & Company, into Wilmington Trust. “Our union with Balentine & Company built on our existing strengths and significantly broadened our asset management capabilities, and the expertise we gained from the Balentine team has been a major factor in the growth of the WAS business,” said Ted T. Cecala, Wilmington Trust chairman and chief executive officer. “Going forward, it makes sense to separate WTIM from WAS for two reasons. First, in the WAS business, we specialize in advising on a full range of wealth management, protection, and transfer strategies, and asset management is just one of the services our clients use. Second, we increasingly are leveraging our invest-

ment management capabilities on behalf of institutional clients and those we serve in our Corporate Client Services business.” For more information, visit www.wilmingtontrust.com.

Planners launch new firm Two local established Certified Financial Planners have joined forces to create Fischer & Hutchinson Wealth Advisors LLC, a new financial planning and investment advisory firm with offices in Lewes and Bear. Fischer & Hutchinson is an independent, feeonly financial planning and investment advisory firm. It combines the resources and talents of two Certified Financial Planners (CFP), Burt Hutchinson, CFP®, CPA formerFischer ly of BLH Financial Services, Inc. and Ted Fischer, CFP®, formerly of Wealth Management Group, LLC. The firm is headquartered at 18327 Coastal Highway, Lewes. It also has an office at 16 Dearborn Lane, Bear. “As fee-only advisors, we receive no compensation from specific product sales or referrals. Without these outside influences, our advice can be trusted to be objective and consistently aligned with what we believe is best for our client,” Fischer said. Fischer has been a registered investment advisor representative since 2001. Prior to entering this field, he spent over 30 years as a senior corporate executive, general manager and engineer. A varsity football player at Mt. Pleasant Senior High School in Wilmington, Fischer graduated from the U.S. Naval Academy in 1971 and spent five Hutchinson years as a nuclear submarine officer. After working for DuPont for 19 years, he retired as president of DuPont Environmental Remediation Services, Inc. He went on to become a director for Allied Signal, Inc. and then a corporate

vice president for its successor company, Honeywell International, Inc. Fischer is an active member of the Rehoboth/Dewey and Lewes Chambers of Commerce, Sussex County Habitat for Humanity and Naval Academy Alumni Association. Hutchinson began his professional career with the accounting firms PricewaterhouseCoopers and Gunnip and Company, LLP. He is currently an accounting instructor at the University of Delaware where he teaches Income Tax Accounting and Federal Income Taxation: Research and Planning. He has been quoted in both national and local publications and writes regularly for Coastal Style Magazine regarding financial topics. Hutchinson graduated from the University of Delaware, cum laude, with a bachelor of science degree in accounting. He is a certified public accountant and a chartered financial consultant. He has also earned the Accredited Investment Fiduciary professional designation, awarded by the Center for Fiduciary Studies, which is associated with the University of Pittsburgh. For more information, visit www.fhwealthadv.com or call the office at 302-644-3540.

John Williamson on board John Williamson of Century 21 Tull Ramey Real Estate has been elected to serve on the Sussex County Association of Realtors MLS Education Board. John has previously served on the Grievance Committee and gives much of his time to the public. He has been a Realtor for many years and goes above and beyond to assist his customers and clients.

Bradley to serve on committee Century 21 Tull Ramey announces that Jessica Bradley has been selected to serve on the Sussex County Association of Realtor’s Professional Standards Committee. This committee reviews and arbitrates conflicts that may arise involving real estate transactions that occur in Sussex County. The Sussex County Association of Realtors exists to promote the interests of its members so that they might better serve their clients, customers and the public interest.

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PAGE 14

Morning Star Business Report • February 2008

Beebe receives federal donation for school offer students the latest educational technologies. Both Sen. Carper and Rep. Castle acknowledged that the quality of the Beebe School of Nursing is well known throughout Delaware and surrounding areas. Constance E. Bushey, RN, BSN, MEd., school director, said that one of the strengths of the school is that its students have the opportunity to train at Beebe Medical Center. "We offer more clinical hours than other nursing programs," she says. "We prepare our graduates for entry into any area. They learn total patient care, how to organize the care for several patients at a time, how to work with doctors' orders, give medications and assess patients." Sen. Carper emphasized Delaware's need for more skilled nurses. He pointed out that eastern Sussex County, especially, is facing an explosion in the growth of residents over the age of 55 who will need more health care. "It is estimated that by 2030 there will be a quarter of a million people living down here and 41 percent of them will be 55 years and older," he said. He also noted that as the population in general ages, so does the nursing

U.S. Senator Tom Carper and U.S. Representative Michael Castle visited Beebe Medical Center recently to announce a federal appropriation of $162,117 for the construction of a new Beebe School of Nursing. Beebe School of Nursing will celebrate its 87th anniversary this year. More than 800 Beebe graduates over the years have gone on to have nursing careers, both in Lewes and across the nation. The school is a "hospital-based, diploma program," and is the only one of its kind in Delaware. It has a twoyear, rigorous program that offers education and theory in the classroom and hands-on, hospital experiences. The school is housed in a 1960-era building adjacent to the Lewes campus of Beebe Medical Center that has become too small and antiquated to meet the demands of the growing school. Beebe Medical Center originally considered renovating and expanding the facility, but has now decided to replace the old building with a modern, twostory building on adjacent property. The new building would allow the school to double the size of its enrollment from 30 to 60 students a year and

An Independent Agent

From left, Representative Michael Castle, Jeffrey M. Fried, president and CEO of Beebe Medical Center, and Senator Tom Carper, present the latest donation to Beebe School of Nursing for their new nursing school.

population and so new nurses are critical. Rep. Castle said that between fiscal year 2004 and 2006 Beebe School of Nursing was allocated more than

$600,000 for the Beebe School of Nursing through efforts of the Delaware delegation. "We'll be back," Sen. Carper promised. "This is just the first step."

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PAGE 16

Morning Star Business Report • February 2008

Is your interest just a hobby or is it a business? By Sam Slabaugh

F

INANCIAL Activities such as writing, farming or horse breeding are sometimes Tax rules generally pursued as either hobbies or businesses. prohibit the deduction Tax rules generally prohibit the deduction of any of any loss generated loss generated by a notfor-profit (hobby) activity. by a not-for-profit It is therefore necessary for a taxpayer (whether an individual or an S corpora- (hobby) activity. tion) to distinguish beThis presumption can be overtween activities engaged in with a come since the burden of proof is on profit objective and hobby activithe IRS. ties. They must show, based on the The allowance of deductions refacts, that the activity was not enlating to vacation homes is subject to separate rules that are not includ- gaged in with a profit objective. On the other hand, if a taxpayer does ed in this discussion. not qualify for this presumption, he Although not-for-profit activities is not conclusively barred from cannot generate a tax loss to offset other taxable income, hobby expens- claiming loss deductions. However, the burden of showing es are deductible to the extent of ina profit objective then shifts to the come derived from such activities. taxpayer. The tax rules provide that these exAll of the facts and circumstances penses must be deducted in the folare considered in determining lowing order: itemized deductions (claimable regardless of a profit mo- whether an activity is conducted forprofit. tive); related expenses that do not Among the relevant factors taken affect the basis of property; and reinto account are whether the taxpaylated expenses that affect the basis er: conducts the activity in a busiof property (e.g., depreciation). nesslike manner and maintains comExpenses incurred in connection plete and accurate books and with activities engaged in for profit are not subject to the limitations de- records; prepares for the activity by extensive study of its accepted busiscribed above. ness practices, or consults with an Thus, it is advantageous to have expert, and conducts the activity in an activity classified as “for-profit” so that any losses may be deductible accordance with such practices; is materially involved, devotes much in full as business losses. time and effort in the carrying on For example, Mr. Thompson maintains a herd of dairy cattle from the activity, particularly when: the activity has no substantial personal which he derives $5,000 from the or recreational aspects, and the taxsale of milk during the year. payer quits another occupation to He incurs various expenses including $2,000 for interest payments pursue the activity; expects that assets used for the activity will appreon a loan used to purchase the catciate in value; has had success in tle, $1,000 for farm related real esconverting other activities from an tate taxes, $7,500 for feed and vetunprofitable to a profitable basis; erinary expenses, and depreciation and lacks substantial income or capof $1,000. ital from other sources. In addition, Mr. Thompson has You may elect to postpone a deincome from other sources of termination by the IRS as to $100,000. whether an activity is a hobby until Whether or not a taxpayer is enafter the fourth taxable year of opergaged in an activity with the intention of making a profit is principally ation (sixth year for horse racing, breeding, etc.). a question of fact. This issue is often litigated with varying results. In part to avoid litiHow to submit items gation, the tax law contains a generBusinesses my email news real presumption that an activity is not leases to editor@mspublications.com. a hobby if a profit resulted in two Please send photos as jpg attachout of the past five consecutive ments. Text may be sent as an atyears (two out of seven for horse tachment or pasted onto the message racing, breeding and showing activiboard. Items may be mailed to MS ties); and if the individual is materiBusiness Report, PO Box 1000, ally involved in running the busiSeaford, DE 19973. ness.

HOBBY AND FOR-PROFIT INCOME COMPARISON Other income Milk income Lesss: Interest expense Taxes Paid Other expenses Net Deductible loss Taxable income

Hobby Activity 100,000 5,000 (2,000) (1,000) *(2,000) 0 100,000

For-Profit Activity 100,000 5,000 (2,000) (1,000) (8,500) (6,500) 93,500

*limited to remaining income A comparison of the calculation of Federal taxable income assuming the dairy activity is treated as a hobby and as a for-profit activity is shown above.

This will allow you to take advantage of turning a possible hobby into a business for tax purposes during this period. However, you must execute a waiver of the statute of limitations if you make this election. Many of the miscellaneous deductions normally associated with these types of activities are classified as Tier 2 Deductions, subject to deductibility for amounts that are in excess of 2% of your adjusted gross income.

Once expenses exceed income, the remaining expenses come under the Tier 2 Classification. Source: Tax Facts, National Underwriter Company

About the author Samuel F. Slabaugh, Sr. is a CERTIFIED FINANCIAL PLANNER professional at EST Financial Group, Delmar. He specializes in retirement and estate planning and small business consulting. For more information, visit www.estfinancial.com


Morning Star Business Report • February 2008

PAGE 17

Delmarva Power to seek onshore wind energy bid Delmarva Power, a subsidiary of Pepco Holdings, Inc., today began seeking bids from onshore wind power providers from across the region in a process to obtain competitively priced renewable energy for its Delaware customers. Delmarva Power supported state legislation in 2007 requiring that 20 percent of the energy supplied to its customers by 2019 be from renewable sources. Thus far only a long-term offshore wind proposal has been explored to meet this goal. That proposal for a 25-year contract, according to a review by state agencies, would require customers to pay “a 45% premium for offshore wind generation over onshore wind generation.” Dennis Wraase, Chairman and Chief Executive Officer of Pepco Holdings Inc., sees significant potential benefits for customers. “I look forward to Delmarva Power working with the State of Delaware in becoming leaders in providing customers with this most promising type of renewable energy,” Wraase said. “Onshore wind power

Getaway Travel Incentives offers promotional packages Getaway Travel Incentives, a new business to business promotion company located in Lewes, is offering businesses an array of low cost travel-related incentives and reward options, perfect for sales incentives, client gifts and employee rewards-even holiday gift-giving. According to an article published in the December 2007 edition of "Best Places In Town," the American vacation is vanishing. The article states, "According to the Bureau of Labor Statistics, with an average of 10 days a year of vacation time after three years on the job, a growing number of American workers report that for one reason or another, they are unable to take more than a day or two of vacation at a time."

presents a great opportunity for the state and the customers of Delmarva Power.” The first step in this new initiative to best manage consumers’ renewable energy costs is to solicit interest from wind power developers within the region. “We look to buy both renewable energy credits (RECs) and energy for terms from 5 to 25 years,” said Gary Stockbridge, President of Delmarva Power. “We will have results in hand by March that can be compared to the existing offshore proposal. We expect to see significantly lower costs, the same environmental benefits, far less risk, even more stability than with offshore wind power, and be able to provide this power years ahead of any offshore project,” Stockbridge said. This request for competitive onshore wind bids is part of Delmarva Power’s Integrated Resource Planning process, which began in 2006. In addition to land-based wind, Delmarva Power expects to follow up with requests for proposals from other sources of renewable supply such as solar energy. Getaway Travel specializes in wholesale travel packages. Incentives programs offer a creative but low-cost way to boost customer traffic, increase revenue and/or reward employees. “While business incentive programs have been used successfully for many years, they have rarely included travel options. This is a new way to increase revenue, attract first-time customers, retain existing customers, solve customer service problems, promote return business or simply get customers to experience the potential of your products,” said employee Carol Fezuk. Perfect for advertising campaigns and customer giveaways, most businesses can utilize these travel certificates in their marketing and promotional endeavors. For more information, call 302644-1032 or 302-228-9380, or visit www.strictlyconfidentialmarketing.com/ getawayincentives.


PAGE 18

Morning Star Business Report • February 2008

Business Licenses The following business licenses were issued by the state of Delaware from Dec. 15, 2007 through Jan. 15, 2008. Bridgeville DTC Trucking LLC; 22120 Eskridge Road, Bridgeville; reconciliation purpose code KTD Business Support LLC; 22120 Eskridge Road, Bridgeville; reconciliation purpose code Lopez, Marco A. - LR Construction LLC, 11304 3rd St., Bridgeville; reconciliation purpose code Roach, Frank Masonry LLC; 14642 Redden Road, Bridgeville; contractor-residential Torkelson & Company Financial; 404 S. Cannon St., Bridgeville; professional and/or personal services-unclassified Vivak Inc. - Liquor Market; 608 Market St., Bridgeville; tobacco products retailer Camden CRS Home Improvements LLC; 821 Commons Lane, Camden; contractor-residential Robin's Nest; 13 Wesley St., Camden; wholesaler-any products Sleepy's LLC - Sleepy's; 370 Walmart Drive, Camden; retailer-various products Delmar Baba Inc. - Country Motors; 36456 BiState Blvd., Delmar; wholesalertransportation equipment and motor vehicle dealer Carson, Ken & Sharon; 8887 Blackbird Road, Delmar; reconciliation purpose code Disharoon, Sherry B. - The Metal Shop; 15387 Pepperbox Road, Delmar; personal service-motor vehicle and retailer-various products Smokin Joes Tobacco Shop, Inc. Joe's Tobacco Superstore; Delmar Commons Unit 2, 38627 Benro Drive, Delmar; tobacco products retailer and retailer-various products Dover A.S.A.P. Bail Bonds Services, Inc.; 5 Stevenson Drive, Dover; personal services-bail bondsman agency AAL Entertainment; 141 Tammie Drive, Dover; retailer-catalogue & mail order house Active Sales Inc.; 3966 N. Dupont Hwy., Dover; professional and/or personal services-unclassified Ashburn Homes Incorporated; 872 Walker Road, Suite A, Dover; residential contractor/developer Beaumont, Henry A. - Lala Mart; 313 1/2 W. Loockerman St., Dover; retailer-restaurant

Bradford, Judith A.; 228 Grinding Wheel Drive, Dover; reconciliation purpose code Champion Motors II LLC; 5091 N. Dupont Hwy., Dover; reconciliation purpose code Classic Brickwork Inc.; 96 Ivy Ridge Court, Dover; contractor-residential Cunningham Mobile Repair Services LLC; 30 S. New St., Apt. 201, Dover; reconciliation purpose code Curley, William G. Jr. - DBA Big Stuff; 1158 Fast Landing Road, Dover; drayperson/mover Dollar & More Store Plus Inc.; 1003 Walker Road, Dover; retailervarious products E&H Paving LLC; 160 Stardust Drive, Dover; reconciliation purpose code Eberly, Barry R.; 1662 E. Denneys Road, Dover; professional and/or personal services unclassified Esh, Mervin - The Bake Shoppe; 550 S. New St., Dover; retailer-food (except restaurant) Essential Staffing Inc., 385 W. North St., Ste. A, Dover; professional services-employment agent Faux Pro, 31 Fairway Court, Dover; contractor-residential FK Construction; 1300 S. Farmview Drive, Apt. K12, Dover; contractor-residential Gaby Brengle Tennis; 163 S. Shore Dr., Dover; professional and/or personal services Gallo, Shannon M. - Home Maintenance Decor; 30 Park Lane, Dover; professional and/or personal servicesunclassified Gamblers Choice Equestrian; 238 Grey Fox Lane, Dover; retailer-various products Harrison General Contracting LLC; 26 Lotus St., Dover; contractor-residential JR Consulting; 68 Heritage Drive, Dover; professional and/or personal services Karolyn Inc.; 24 W. Loockman St., Dover; retailer-various products and tobacco products retailer Law Office of Karen Y. Vicks; 500 W. Loockerman St., Dover; professional services-legal office Lucille's; 1030C S. Dupont Hwy., Dover; retailer-restaurant Madric, Darlisa M. - J and J Cleaning Services; 37 Forest Creek Drive, Dover; professional and/or personal services-unclassified Med Claim Solutions LLC; 218 Pebble Valley Drive, Dover; professional and/or personal services Mennos Post Driving LLC; 2377 Dinahs Corner Road, Dover; contractor-residential Michelangelos Granite Marble Inc.;

126 Lafferty Lane, Dover; contractorresidential Mike Construction - Mayker Santos; 47 Old Forge Drive, Dover; contractor-residential Morgan LLC; 144 S. Governors Ave., Dover; commercial lessor New Panda Garden Inc.; 105 S. Dupont Hwy., Dover; retailer-restaurant Parris Patten Ins. LLC; 500 Walnut Shade Road, Ste. 1, Dover; professional and/or personal services-unclassified Principal Medical Services Inc. Principal Medical Services; 177 JPS Drive, Dover; professional and/or personal services-unclassified The Ricky Lau Show LLC; 103 Jefferson Ct., Dover; reconciliation purpose code Ronald Pryor; 18 S. State St., Dover; commercial lessor Safebet Problem Gambling Treatment Services LLC; 905B N. Dupont Hwy., Dover; reconciliation purpose code Sapp, Jeremy G. - Jeremy Sapp Construction Inc.; 2976 Pearsons Corner Road, Dover; reconciliation purpose code Sirrah Management; 76 Becky Lane, Dover; lessee of tangible property Somma Gary - Management Perspectives; 801 Silver Lake Blvd., Dover; professional and/or personal services-unclassified Stevans, Ned Gutter Cleaning Gen. Contracting of DE, Inc.; 160 Greentree Drive, Ste. 101, Dover; contractor-residential Steve's Golf Shop LLC; 39 Mede Dale Road, Dover; retailer-various products Stick It Gymnastics LLC; 550 Otis Drive, Dover; professional and/or personal services-unclassified Two Guys Construction Inc.; 14 Iris Ct., Dover; reconciliation purpose code Varahi 1 Inc. - Country Farm; 1014 S. Little Creek Road, Dover; tobacco products retailer and retailer-food (except restaurant) Georgetown B&J Construction LLC; 26624 Governor Stockley Road, Georgetown; contractor-residential Bilcom Inc.; 105 Depot St., Georgetown; professional and/or personal services unclassified CF Stuchlik LLC; 22698 Briarwood Road, Georgetown; professional services-engineer Craig Painting & Home Repair LLC; 18690 Shiloh Church Road, Georgetown; contractor-residential E&S Real Estate Investment LLC;

P.O. Box 875, Georgetown; commercial lessor E&R Construction LLC; 27688 Avalon Drive, Georgetown; contractor-residential Ellis & Szabo LLP; 9 N. Front St., Georgetown; professional services-legal office Exline Construction LLC; 26624 Governor Stockley Road, Georgetown; contractor-residential Frank D. Smith Land Clearing LLC; 13203 Seashore Hwy., Georgetown; contractor-residential Hennigan Landscaping LLC; 26005 Governor Stockley Road, Georgetown; contractor-residential Herbal Enlightenment; 324 N. Bedford St., Georgetown; retailer-food (except restaurant) Hoy En Delaware LLC - Mundo Graphics; P.O. Box 593, Georgetown; professional and/or personal services Johnson, Donald R. Sr. - Swartz Trucking LLC; 22472 Peterkins Road, Georgetown; reconciliation purpose code Kenny's Property Investments LLC; 24594 Dupont Blvd., Georgetown; reconciliation purpose code LC Services LLC; 26925 Widen Way, Georgetown; professional services-income tax consultant Perez, Elias; 122 N. Race St., Georgetown; reconciliation purpose code Short Circuit Electric LLC; 13 Putter Lane, Georgetown; contractor-residential TPI Partners Inc.; 21649 Cedar Creek Ave., Georgetown; manufacturer-rubber/misc plastic products Veronica Lopez - V&K Construction; 6 Surrey Ln., Georgetown; contractor-residential Harrington CMS Cont. & Pro Well Drilling; 3213 Woodyard Road, Harrington; contractor-residential Corkell, Roland E.; 288 Ingram Branch Road, Harrington; reconciliation purpose code Garardi, Eugene Louise Jr. - Gerardi Septic Service; 1239 Drapers Corners Road, Harrington; reconciliation purpose code Goode Cleaning LLC; 209 Beaver Pond Road, Harrington; reconciliation purpose code Gornic, Keith - Vintage Vault; 1 Commerce St., Harrington; retailerfurniture & fixtures LRT Cleaning Service; 125 East St., Harrington; professional and/or personal services-unclassified T&R Construction; 1224 Gun and Rod Club Road, Harrington; residential contractor/developer V&H Enterprises; 6875


Morning Star Business Report • February 2008

Brownsville Road, Harrington; reconciliation purpose code Laurel Hands On Services LLC; 5006 Old Sharptown Road, Laurel; contractorresidential Hudson, Charles A.; 32455 Dirt Road, Laurel; drayperson/mover Johnson, Chris J. - Johnson's Lawn & Landscaping; 14355 Laurel Road, Laurel; reconciliation purpose code KW Construction Inc.; 32568 Mount Pleasant Road, Laurel; contractor-residential M&M Home Repairs LLC; 1001 West St., Laurel; contractor-residential McKenzie & Daughter Cleaning Service; 33010 Forest Knoll Drive, Laurel; professional and/or personal services Milburn Construction LLC; 32507 BiState Blvd., Laurel; contractor-residential Milligan, Carlton F. Jr.; BMill Solutions; 26783 Kaye Road, Laurel; professional and/or personal services Milligan Hauling LLC; 31531 Jestice Farm Road, Laurel; drayperson/mover Nunez Transportation LLC; 9642 Chris Ave., Laurel; professional and/or personal services O'Neal, Andrew J. - Andrew O'Neal Auctions; 509 S. Central Ave., Laurel; auctioneer - residential R&C Consulting LLC; 33206 Forest Knoll Drive, Laurel; professional and/or personal services Sunkissed Tanning LLC; 30599 Sussex Hwy. Ste. 1, Laurel; professional and/or personal services Timmons, Timothy Construction LLC; 32292 Briarwood Lane, Laurel; contractor-residential Wisotzkey, Richard B. - Oceanwest LLC; 10969 Matt Ave., Laurel; reconciliation purpose code Lewes Apollo USA Inc.; 16192 Coastal Hwy., Lewes; reconciliation purpose code Baldwin, Melanie C.; 22823 Angola Road W, Lewes; professional

PAGE 19

and/or personal services Betins, Michael Jay - Lumpy's Inc.; 1150 Highway One, Lewes; motor vehicle dealer and wholesalertransportation equipment Betts, David Carpentry LLC; 16701 Blue Marlin Ct., Lewes; reconciliation purpose code Comfort Ride Express Inc.; 32393 Lewes Georgetown Hwy., Lewes; taxicab/bus operator Corporate Security Consultants; 34995 Jetty Shrs, Lewes; professional and/or personal services-unclassified Cottage Decor and Antiques - The Lewes Collection; 109 2nd St., Lewes; retailer-furniture & fixtures David K. Edwards; 18179 Robinsonville Road, Lewes; professional services-income tax consultant Delaware Webs LLC; 16910 Essex Road, Lewes; professional and/or personal services Emerald Isle Inc.; 1521 Savannah Road, Lewes; auctioneer-residential Garden Dreams; 31780 Marsh Island Ave., Lewes; professional and/or personal services-unclassified Irwin, Denise - Sandy Paws Pet Spa; 18600 Ravens Way, Lewes; professional and/or personal services-unclassified Love of Treasures - Heritage Antique Market; 16168 Coastal Hwy., Lewes; retailer-various products Masters of Movement LLC; 20750 John J. Williams Hwy., Lewes; personal services-dance school Next Stop College; 20036 John J. Williams Hwy., Lewes; professional services-counselor Regional Medical Associates PA; 34446 King St., Row Unit 2, Lewes; professional services-medical office Reinhold Sports Training Venture; 35745 Black Marlin Dr., Lewes; professional and/or personal services Riordan, James V.; 21 Priscilla Drive, Lewes; reconciliation purpose code Skylarkone LLC; 260 Lakeside Dr., Lewes; commercial lessor Thomas Walsh Contracting LLC; 1 Tradewinds Ln., Lewes; contractorresidential Tommy Thompson LLC; P.O. Box

THE visit uson the w eb at: w G REATER G EORGETOWN w w .georgetow n coc.com 460 M em bers& Chamber of Commerce G row in g D aily! Feb. 13 - 7:30-8:30 - Breakfast at CHEER. Speaker Robert Mitchell, will discuss the crisis in beekeeping, $8. Feb. 20 - 4:30-6:30 p.m., MIXER at The Truth and Life Center at 106 North Race Street. All invited. Feb. 27 - Noon - Lunch at DTCC. Speaker Ruth Briggs King, Sussex County Assoc. of Realtors. $10. Located in the Georgetown Train Station • Mon.-Fri. 8 a.m. to 4 p.m. 140 Layton Avenue, P.O. Box 1, Georgetown, DE 19947 Phone: 302-856-1544 • Fax: 302-856-1577 info@georgetowncoc.com L in kin g Busin essw ith the Com m un ity ~ Join ourCham bertod ay!


PAGE 20

675, Lewes; personal services-general repair person Williams, Larry James - B&L Property Management/Maintenance; 33294 Wandering Lane, Lewes; professional and/or personal services-unclassified Milford Apex Upgrades Inc.; 30065 Stage Coach Circle, Milford; reconciliation purpose code Armstrong Overhead Doors & Seamless Gutters; 16112 Abbotts Pond Road, Milford; reconciliation purpose code Cinsa Specialty Coffee; 84 Colonial Lane; Milford; wholesaler-food processor Collins, Dale M. Sr.; 1149 Log Cabin Road, Milford; reconciliation purpose code Eastern Shore Teakworks; 148 Pritchett Road, Milford; wholesalerany products Edwin Ramos; 412 Pierce St., Milford; contractor-residential Graham, Esther V. - Milford Early Learning Center; 901 N. Dupont Hwy., Milford; professional and/or personal services-unclassified GRT Investments LLC; 1043 N. Walnut St., Milford; commercial lessor Israel Martinez; 10 Pennsylvania Ave., Milford; contractor-residential

Morning Star Business Report • February 2008

Jason R. Smith; 157 Torbert Road, Milford; retailer-various products Miller Carpentry LLC; 6583 Griffith Lake Drive, Milford; contractorresidential Rivera, Lorna E. - R-Taxes; 3601C S. Sagamore Drive, Milford; professional and/or personal services Roney, Barry Allen; 23501 Earnhardt Blvd., Milford; reconciliation purpose code Shetz, Anne Marie; Beach BABCI; 17142 Brittany Pl., Milford; professional and/or personal services Wells, Michael S. - The Breakfast Club; 727 S. Washington St., Milford; reconciliation purpose code Millsboro Ashby, Rony & Kim - The Carpenters Son LLC; 24533 White St., Millsboro; contractor-residential Beach Home Inspection; 31099 Tramway Road, Millsboro; professional and/or personal services Burton Everett Masonry LLC; 35244 16 E. 6th St., Millsboro; contractor-residential Cafe Premiere; 32783 Long Neck Road, Millsboro; retailer-restaurant Crossman Construction LLC; 19164 Allen Lane, Millsboro; reconciliation purpose code CruiseOne; 32317 Mulligan Way, Millsboro; retailer-various products ETA Designs LLC - ETA Designs;

22961 Lakeview Drive, Millsboro; professional services-engineer F&S Transport LLC; 36003 S. Maple St., Millsboro; reconciliation purpose code Hall, Ronald W. Jr.; 27713 Devon Drive, Millsboro; reconciliation purpose code Harman, Victoria; 29001 Cordrey Road, Millsboro; reconciliation purpose code Heavens Angels LLC; 6 Abby Road, Millsboro; retailer-various products John Hays - H&R Block; 311 W. Dupont Hwy., Millsboro; professional services-income tax Larry Goble Electric LLC; 22608 Bethel Road, Millsboro; reconciliation purpose code Lawn and Land Design Services; 32645 Captains Way, Millsboro; professional and/or personal services M&M Marine Service LLC; 24530 Hollyville Road, Millsboro; personal services-general repair person Marianne Walch Photography & Design; 26087 Sherifs Trap Court, Millsboro; professional and/or personal services Mid-State Home Improvements LLC; 34022 Cowhouse Branch Road, Millsboro; contractor-residential Murray, Dennis Irvin - Murray's Residential Services LLC; 59B Hub Ct., Millsboro; professional and/or

personal services-unclassified ODonnell, Dawn L. - His & Hers Painting & Repair; 22371 Carriage Road, Millsboro; reconciliation purpose code Parris, John S. - Mr. P's Golf Cars LLC; 3244 Longneck Road, Millsboro; reconciliation purpose code Peninsula Healthcare Services; 26002 John J. Williams Hwy., Millsboro; personal services-nursing/rest home Pooja Corporation - Hickmans Motel; 520 W. Dupont Hwy., Millsboro; reconciliation purpose code Primetime Installations; 34998 Sea Waye Lane, Millsboro; contractor-residential Universal Styles & Cuts Salon; 220 Main St. Unit A 1st Floor, Millsboro; professional and/or personal services Seaford Abbott, Frederick - Fred Abbott Masonry LLC; 11017 Pit Road, Seaford; reconciliation purpose code Blue Hen Staffing Inc.; 110 N. Cannon St., Seaford; professional services-employment agent Cafe Milano III Inc.; 800 S. Market St., Seaford; reconciliation purpose code Carey's Custom Builders LLC; 210 N. Hall St., Seaford; contractor-residential Cochran, Clifton Lloyd - Heavy


Morning Star Business Report • February 2008

Design LLC; 13031 Fleetwood Pond Road, Seaford; contractor-residential DLD Sussex LLC - Traveldebi; 639 N. Phillips St., Seaford; travel agency Eames, Thomas; 14908 Concord Road, Seaford; reconciliation purpose code Ed's Auto Center, Inc.; 9654 Brickyard Road, Unit 3, Seaford; personal service-motor vehicle Feltwater John - Rainmaker Lawn Irrigation and Landscaping; 5 W. Eighth St., Seaford; reconciliation purpose code Frankos Financial Group Inc.; 105 High St., Ste. 2, Seaford; professional and/or personal services Harris, Joshua Noble - Oil Change Express; 21914 Andalusian Lane, Seaford; professional and/or personal services unclassified Lehman, Harry A. III MD PA; 411 N. Shipley St., Seaford; professional services-medical office Kenneth Hollingsworth MD Inc.; 72 Rivers End Dr., Seaford; professional and/or personal services-unclassified Pro Wall Company LLC; 4527 Briarhook Road, Seaford; contractor-residential R/T Logistics LLC; 6408 Falcon Ave., Seaford; reconciliation purpose code Senatus Anselme; 24169 Jamore Drive, Seaford; reconciliation purpose code Shore Productions; 6494 Earle Lane, Seaford; professional and/or personal services TC Construction & Remodeling LLC; 20693 Bucks Branch Road, Seaford; contractor-residential True Comfort Mechanical LLC; 7370 Gum Branch Road, Seaford; reconciliation purpose code WES Services LLC; 22291 Dixie Lane, Seaford; contractor-residential Smyrna Buca Design; 334 W. Mount Vernon St., Smyrna; professional and/or personal services Carroll, Elaine Ltd. - ELC Studios; 250 Ashton Ct., Smyrna; reconcilia-

PAGE 21

tion purpose code DBA/WIBSC C/O AGT Inc. - SFO Turpin Auto Detailing/Misc.; 420 Cates Way, Smyrna; professional and/or personal services Douglass, Allan R. - Douglass Precision; 299 Hoffeckers Mill Drive, Smyrna; professional and/or personal services-unclassified Elisa's Family Home Daycare; 733 W. South St., Smyrna; professional and/or personal services First Rate Home Inspection; 33 Hedgerow Hollow Road, Smyrna; professional and/or personal services Manship Services; 328 Audrey Lane, Smyrna; professional and/or personal services unclassified Natural Eco Solutions Inc.; 113 Greens Branch Lane, Smyrna; contractor-residential P and L LLC; 677 Underwoods Corner Road, Smyrna; retailer-various products Personal Best Fitness Studio LLC; 55 W. Commerce St., Smyrna; personal services-health club/spa Pizzeria Dimeo Inc. - Pizzerio Dimeo; 2499 S. Dupont Blvd., Ste. F, Smyrna; retailer-restaurant R&R A1 Painting and Powerwashing; 295 Black Diamond Road, Smyrna; contractor-residential RL Scalia Electric LLC; 310 Garnet Lane, Smyrna; contractor-residential Smyrna Diner Inc.; 304 N. Dupont Blvd., Smyrna; retailer-restaurant Smyrna Peace LLC; 51 Deak Drive, Smyrna; commercial lessor Star Mobile Pet Salon; 419 Sunnyside Road, Smyrna; professional and/or personal services The Contractor LLC; 141 Segraves Circle, Smyrna; contractor-residential Victoria Springs Country Spa Inc.; 53 55 W Commerce St., Smyrna; professional and/or personal services-unclassified WGL Home Improvement LLC; 674 Dairy Drive, Smyrna; contractorresidential ZKT LLC; 41 W. Glenwood Ave., Smyrna; commercial lessor

Redefining Construction

Take the first step on the road to financial independence..... and help achieve your ultimate life goals.

Please join us for our complimentary workshop. February 6 @ 5:30 pm February 28 @ 5:30 pm March 1 @ 11 a.m. March 10 @ 5:30 p.m. 135 ATLANTIC AVE. MILLVILLE, DE 19967 302.537.8505 For additional information or RSVP call

1.800.388.2386 Ext.109 jennifer.bartley@independenceinstitute.com

2 Penn’s Way, Suite 405, New Castle, DE 19720 ICSDE.com

302-328-5920 Phone - 302-328-5940 Fax

Securities licensed associates of the Institute for Financial Independence and CAPITAL Asset Management Group Inc., are Registered Representatives of, and offer securities through NATIONAL PLANNING CORPORATION (NPC of America in Florida and New York)(NPC). Member FINRA/SIPC. Investment advisory licensed associates of the Institute for Financial Independence and CAPITAL Asset Management Group are Investment Advisor Representatives of, and offer advisory services through CAPITAL Investment Advisors, Inc. A registered Investment advisory firm. CAPITAL Asset Management Group, Inc../CAPITAL Investment Advisors Inc., Institute for Financial Independence, and NPC are separate and unrelated companies


Beebe Medical Center is committed to your good health.

Insist on quality. Insist on Beebe. OUTPATIENT LOCATIONS LEWES, MAIN CAMPUS 424 Savannah Road, Lewes Beebe Imaging: 302-645-3275 Beebe Lab Express: 302-645-3568 Beebe Physical Therapy: 302-645-3235

TUNNELL CANCER CENTER Healing bodies, minds, and spirits every day. Early diagnosis and treatment of cancer dramatically enhances outcomes. Call us at 645-3770 for information regarding our services.

LEWES, FIVE POINTS Five Points Plaza, Suite 6B, Lewes Beebe Lab Express: 302-644-9344

CARDIAC CARE

GEORGETOWN

Beebe brings comprehensive, top-quality heart care services to Sussex County. These services include advanced cardiac diagnostic services, and life-saving interventional cardiology procedures such as angioplasty and stent implantation. Open-heart surgery, in affiliation with Christiana Care, is available for coronary artery bypass, valve repair, and valve replacement. And, we provide professional, compassionate cardiac rehabilitation services.

WOMEN’S SERVICES Comprehensive women’s health services for all stages of life, including screenings, diagnostic testing, wellness programs, and family-centered maternity care.

ORTHOPEDIC SURGERY

Georgetown Professional Park 20163 Office Circle, Georgetown Beebe Imaging: 302-856-9729 Beebe Lab Express: 302-856-7781

LONG NECK 32060 Long Neck Road, Long Neck Beebe Lab Express: 302-947-1202

OUTPATIENT SERVICES

MILLSBORO

Physical Therapy, Imaging, and Lab Services that are caring, convenient, and committed to you. Beebe Medical Center is committed to providing the highest standard of healthcare for every member of the community. Our Outpatient Services are offered at convenient times and locations throughout Sussex County.

MILLVILLE

Beebe Medical Center has been ranked in the top 10% of U.S. E A L T H G R A D E S® hospitals and is the only hospital onHthe Delmarva Peninsula ranked best in overall orthopedic services two years in a row.

611 Federal Street, Suite 2, Milton Beebe Lab Express: 302-684-8579

H E A L T H G R A D E S®

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REHOBOTH Lewes, Delaware

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Beebe is among the best in the country because of the continuum of care our patients receive, including: pre-operative education, surgical team, post-operative nursing, and physical therapy following surgery. opedic Ca

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H E A L T H G R A D E S® GUIDING AMERICA TO BETTER HEALTHCARE®

Creekside Plaza 203 Atlantic Avenue, Millville Beebe Imaging: 302-539-8749 Beebe Lab Express: 302-539-1620 Beebe Physical Therapy: 302-539-6404

MILTON

GUIDING AMERICA TO BETTER HEALTHCARE®

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232 Mitchell Street, Millsboro Beebe Imaging: 302-934-9039 Beebe Lab Express: 302-934-5052 Beebe Physical Therapy: 302-934-1500

If you are looking for a physician, contact our Physican Referral Line at 302-645-3332, or visit us on the web at www.beebemed.org.

Bookhammer Outpatient Center at the Beebe Health Campus 18941 John J. Williams Highway Rehoboth Beach Beebe Imaging/Beebe Lab Express/ Beebe Physical Therapy: 302-645-3010


Morning Star Business Report • February 2008

PAGE 24

Improving Your Bottom Line

If you’re tired of talking to Credit Card Sales people, give us a call. Not only do we own the company, we work for YOU, the merchant.

“Processing Your Payments is just the beginning” SALON ADDS NEW BUSINESS PARTNER - Made Ya Look! Salon & Day Spa owner, Anne Scharp, announces the addition of new business partner, Jill Harrison, a former salon owner and stylist. The salon, which is located in Rehoboth Beach, plans to expand to include more services for men and new spa treatments. From left are Anne Scharp, owner; Rebecca Jones; Annie Longworth; Nicole Rickards; and Jill Harrison. For an appointment, call the salon at 226-1400.

DelDOT dedicates new shop Secretary of Transportation Carolann Wicks celebrated the official opening of the new home of DelDOT's Sign and Signal Shop Facility recently. Builder Dave Hall, Inc. completed the $2.3 million building, which will house 40 employees. The new 23,000 square foot facility replaces the 1940’s era retrofitted airplane hanger that has been in use since the late 1950’s. The modern building is now the home of state-of-the-art sign equipment, featuring computer based sign design & fabrication, and indoor material storage. The building's size also provides room for new equipment that includes a metal shearing machine, a vinyl roller applicator, a border tapecutting machine, a belt sander, two new hand-screening tables, and an area for filming and developing equipment. Sign Shop staff produce between 25,000 and 30,000 signs each year that are placed on Delaware’s roadways.

DelDOT’s Traffic Signal Construction & Maintenance staff also occupies the new space. Signal construction crews handle the placement and inspection of new traffic and pedestrian signals, ADA upgrades, fiber optic communications, traffic cameras, weather stations, loop and system detection, permanent variable message signs and variable speed limit signs. Signal maintenance staff is responsible for servicing and maintaining the state’s entire signal infrastructure. There are more than 900 traffic signals and hundreds of other key points throughout the state that need to be to constructed, maintained, and serviced every day. This new building has been dedicated to the memory of Vasuki R. Hiraesave who was the chief engineer for DelDOT’s Central District. He passed away in the line of duty on March 22, 2006. Vasuki began his career with the Department in Jan. 1988 and held many important positions.

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Morning Star Business Report • February 2008

PAGE 25

LIFESTYLE DOCUMENT MANAGEMENT, INC.

Business Mix Artesian declares stock dividend The Board of Directors of Artesian Resources Corporation (Nasdaq:ARTNA) declared a regular quarterly dividend on the company’s Class A and Class B Common stock. The quarterly dividend of $0.172 per share was payable Feb. 22 to shareholders of record at the close of business on Feb. 8. Artesian, through our wholly-owned subsidiary Artesian Water Company, Inc., is the oldest and largest investor owned regulated public water utility on the Delmarva Peninsula and has been providing water service since 1905. As of Dec. 31, 2007, Artesian was serving approximately 75,100 metered water customers, providing water service to about 250,000 residents in Delaware, Maryland and Pennsylvania.

Icy is authorized dealer Icy Installations LLC, Milford, has recently completed steps to become an authorized Mitsubishi Electric HVAC Diamond Dealer, according to Cassell Parsell, owner/president. A family-run business that opened in June 2006, Icy Installations brings years of schooling and experience to Kent and Sussex counties. Cassell Parsell, a master electrician in both Virginia and Delaware, is North American Technician Excellence certified and a licensed Master HVAC technician in Virginia. His wife, Jessica, serves as office manager, ensuring all customer needs and demands are met in a timely manner. In order to become a Mitsubishi Diamond Dealer, Icy Installations completed several training courses dealing with installation, sales and service of Mitsubishi’s Mr. Slim product line. Mitsubishi Diamond Dealers are independent contractors that have reached the highest level of accreditation from the Mitsubishi Electric HVAC Advanced Products Division. “In only a short time, Icy Installations has built a reputation as a reliable and efficient HVAC contractor,” says Bud Nardello, vice president of sales, Mitsubishi Electric HVAC. “We’re pleased with their decision to become a Mitsubishi Diamond Dealer.” For more information, call 302-4247647 or visit www.icyinstallations.com.

George & Lynch facility awarded The Delaware Chapter of The American Institute of Architects (AIA) recently awarded Becker Morgan Group, Inc. and George & Lynch, Inc. with two awards for the new George & Lynch, Inc. Corporate Headquarters in

Dover. The awards were accepted during the 2007 AIA Delaware Building Green Convention Awards Ceremony on Oct. 18, 2007, at the Chase Center in Wilmington. The award winning project will also be featured in the AIA Delaware supplement in The Business Ledger’s March issue. The new facility received the 2007 AIA Delaware Merit Business Award in the commercial category. According to Senior Associate, Arden M. Bardol, AIA, "We worked closely with George & Lynch, Inc. to incorporate their corporate business philosophy and heavy construction specialty into the building design.” George & Lynch, Inc. Corporate Headquarters also received the 2007 AIA Delaware Citation Design Award. George & Lynch, Inc. wanted to consolidate their offices into a single location in the center of Delaware. The goal for the new headquarters was to create an open, accommodating space with extensive natural light. This requirement was combined with a building program consisting of a large number of private offices. The design included a rectangular form with perimeter offices, central storage, meeting, and work spaces, bisected by an arched bridge-like structure that serves as the main circulation space. This form is a metaphor recognizing the company's specialty bridge construction.

Good Feet celebrates anniversary The Good Feet Store, which specializes in custom sizing of arch supports for the feet, will commemorate its fifth anniversary in Millsboro and the first anniversary at its Dover store with a series of free events that run from Jan. 25 to April 27. According to owners Tom and Jean Sullivan, the store will participate in several area expos and shows throughout Delmarva. A series of demonstrations or "free foot fitting seminars" will also be held at both stores to show the best way to achieve comfort, balance and support for the feet. This includes a biomechanical balancing test, graphical foot-printing of the feet, determination of the actual size of a person's foot and a test walk wearing the recommended arch support. Good Feet Store products have helped people who spend time standing, walking or running as a part of their work and play activities. Store products are designed by foot specialists and podiatric researchers who have studied the effects that unbalanced feet have on the alignment of the body. The Good Feet Stores are lo-

“Secure Peace of Mind” Document Destruction Records Management • Business & Personal Records • Confidential Information

Media Destruction • Computer Disks/Tapes • Microfiche & Xray Film

Imaging Services • Indexing of Files • Document Scanning • Large Format Scanning, Black & White and Color • Media Migration • Blue Printing • Color Plotting • AutoCad

• Business • Healthcare • Legal • Vital Records Storage • Courier Services • Copying of Vital Records

Data Security Vault • Disk, Tape Storage & Rotations • Microfiche & Xray Film

Product Destruction • Proprietary Information • Damaged Merchandise • Outdated Products

Resource Recycling Disaster Recovery Planning • Media Transfer & Storage

22277 Lewes-Georgetown Hwy. Georgetown, DE 19947

302-856-6387 • 1-866-238-9249 Fax 302-856-7041 email@lifestyledocumentmanagement.com

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PAGE 26 cated in Millsboro on Rte. 113 at 222 East DuPont Hwy. in the Food Lion Shopping Center and in Dover at 706-B North DuPont Highway, opposite Arby's and south of Commerce Bank near Rte. 13 and North State Street. For more information, call 302-9347500, 302-736-3400 or 888-606-FEET.

Robert Hicken forms group Robert Hicken, formerly associated with Pat Campbell-White's Beachteam at RE/MAX Realty Group, in Rehoboth Beach announces that he has recently formed a new team, Robert Hicken Associates. This new venture will continue to remain affiliated with the RE/MAX Realty Group of Realtors in Rehoboth Beach. Hicken has a master's degree in human relations from Wilmington University and is an Accredited Buyer's Representative (ABR) serving as a client's advocate and fiduciary. In addition, he has satisfied all requirements for the e-PRO Technology Certification Program, as established by the National Association of Realtors. Hicken has received awards from RE/MAX for the past three years for high-earned commissions. He can be reached at 302-227-4800 or via email at Rob@BeachHomesByRob.com. For more information, visit www.BeachHomesByRob.com.

Morning Star Business Report • February 2008

Hammer acquires Maverick Maverick Marketing, a boutique advertising agency located in Southern Delaware, has been acquired by The Hammer Companies of Washington D.C. Maverick Marketing was founded by Kathleen Schell and Sarah Healy in 2003 and primarily serves clients in the Mid-Atlantic region with a focus on real estate. "We are excited about the opportunity this acquisition will provide for our clients," said Kathleen Schell, managing partner of Maverick. Based in Washington, DC, The Hammer Companies is a multi-dimensional marketing firm that offers advertising, interactive, interior design, secret shopping, sales training and more. Hammer has additional offices in New York and North Carolina. Kathleen Schell and Sarah Healy will stay on as managing directors of the Eastern Shore with Hammer. For more information about the newly merged companies, contact Jack Shoptaw, president and CEO of The Hammer Companies, at 202-337-7885

ABC elects board of directors Associated Builders and Contractors, the voice of construction in the first state, has selected Stanley R.

BECKER MORGAN GROUP RECEIVES AWARD. The Delaware Chapter of The American Institute of Architects (AIA) recently awarded Becker Morgan Group, Inc. and Dover International Speedway, Inc. with the Honorable Mention Business Award in the commercial category for the Velocity Skybox Suite in Dover. The Business Awards focus on client satisfaction and the project’s end result as it relates to the advancement of the client’s business goals. The new luxury Velocity Suite at Dover International Speedway entertains motor sports fans from across the country. The design challenge was to take an inherent concept, such as speed, and infuse that concept into a static space to reflect motion. Red accent carpet striping, a curved metal accent wall and a crescent shaped bar were incorporated to support the concept of movement and speed. For more information, visit www.beckermorgan.com.


Morning Star Business Report • February 2008 Sykora of ERCO Ceilings, Blinds & Floors as the chairman of the board for 2008. Other officers for 2008 include First Vice Chairman Douglas Johnston, Bruce Industrial; Second Vice Chairman Richard Rettig, Merit Mechanical; Secretary Joseph Swarter, Custom Iron Shop; Treasurer John Gooden, M. Davis & Sons; and Immediate Past Chairman Gary Drumheller, SC & A Construction. Directors for 2008 are Carmel Anerino, Wohlsen Construction; Michael Berardi, Nason Construction; Nash Childs, Bancroft Construction; Joseph Moretto, Pearce & Moretto; Walter "Sonny" Telford, Radius Services; Douglas Warren, Warren Truss Company; and Michael Zimny, Eastern Industrial Services.

Trust awards grand prize Wilmington Trust announces that Harold Rosenthal of Long Neck is the grand prize winner in the company’s Monster Mile Sweepstakes promotion, which ran from Sept. 4 through Oct. 31, 2007. The promotion introduced clients to Wilmington Trust’s Monster Mile Checking Account, a new free personal checking account designed with fans of Delaware’s Monster Mile race track in mind. Rosenthal won a trip for two to a 2008 race of his choice at a track owned and operated by Dover Motorsports, Inc. Choices include Dover International Speedway, Dover; Gateway International Raceway, St. Louis, Mo.; Memphis Motorsports Park, Memphis, Tenn.; or Nashville Superspeedway, Nashville, Tenn. For more information about the new Monster Mile Checking Account, which is the official checking account of Dover International Speedway, visit www.wilmingtontrust.com.

Cecala appointed to board Wilmington Trust Corporation announces that Chairman and Chief Executive Officer Ted T. Cecala has been appointed to the board of directors of the Federal Reserve Bank of Philadelphia. He began a three-year term in January. The Federal Reserve Bank of Philadelphia is one of 12 Federal Reserve Banks across the United States. Along with the Board of Governors in Washington, D.C., these 12 regional banks make up the Federal Reserve System. Each of the 12 regional banks has a nine-member board of directors that oversees its operations. Board membership is drawn from various regional business sectors and the regional banking community. Cecala has served as Wilmington Trust’s chairman and CEO since 1996. He joined the company in 1979 as controller and later became chief financial officer. Under Cecala’s leadership,

Wilmington Trust has diversified its revenue sources and experienced significant expansion by focusing on three core businesses - regional banking, wealth advisory services and corporate client services. Cecala has earned a designation as a certified public accountant (CPA) and is a graduate of Florida State University, where last year he was inducted into the Hall of Fame of the College of Business.

GMB design earns recognition In March 2003, engineering design firm George, Miles & Buhr, LLC began designing a new wastewater treatment process for enhanced nutrient removal (ENR) for the Laurel Wastewater Treatment Plant. The design included a flow increase of 0.2 million gallons per day (MGD), for a total plant flow of 0.7 MGD. The overall project included new headworks equipment, a new return-activated sludge pumping system, a single train Biolac® system, new denitrification filters, multiple chemical feed pumps with automated control systems, electrical upgrades throughout the system, a new process control system and a new laboratory/operations building. The existing three-pond system was reworked into a Parkson Company Biolac® Wave-Oxidation© Biological Nutrient Reduction (BNR) Process. This system is an extreme extended aeration system that incorporates a moving cyclic aeration grid for low energy consumption biological oxygen demand (BOD) removal and high levels of nitrification/denitrification. At full flow, the new ENR process will allow the plant to remove up to 127,000 pounds of nitrogen each year from its effluent discharge into Broad Creek; a tributary of the Nanticoke River. Construction began in November 2005 by Bearing Construction and was substantially complete in August 2007. Total cost of the project was $10.87 million and was funded through the Clean Water Advisory Council with State of Delaware revolving fund loans, and Delaware’s 21st Century Fund grants.

Friendly's begins fundraiser Friendly Ice Cream Corporation has launched its traditional Valentine’s Day fundraiser to benefit children and adults with disabilities. Money raised at local Friendly's restaurants will benefit the local Easter Seals. Each year since 1981, Friendly’s employees and guests rally to improve the lives of people living with autism and other disabilities – raising nearly $25 million to date for Easter Seals; $1,184,000 in 2007 alone. Between Jan. 1 and Feb. 14, each Friendly’s guest who makes a $1 Easter Seals donation will receive a Kids’ Valentine’s Day card redeemable for

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five free Kid ice cream cones. To increase donations, Friendly’s also encourages its guests to deposit spare change in collection jugs located at the front of each restaurant. The dollars raised through “Cones for Kids” provides Easter Seals the funds to support programs and services such as medical rehabilitation, assistive technology, adult day programs, and even camping and recreation for children and adults with disabilities. For more information about Easter Seals, visit www.de.easterseals.com.

Association announces board The Delaware Restaurant Association (DRA) announces its 2008 officers and board of directors. This year’s chairman of the board is Sam Calagione, from Dogfish Head Brewery & Eats, located in Rehoboth Beach. For vice chairman, the board has elected Dennis Forbes, Cool Springs Fish Bar and Restaurant, in Dover. Treasurer is Bill Klemkowski, Jake’s Seafood House in Rehoboth Beach. Directors include: Fred Lankford, Lankford SYSCO; Ellis Stehl, Post House Restaurant; Dave Twining, Nantucket’s Restaurant; Jean Lloyd, McBride Shopa & Company; Gary Gunderson, Innovative Hospitality Solutions; George Fiorile, Dover Downs Hotel & Conference Center; Ryan Ger-

man, Caffe Gelato; Jeff Cook, 2 Fat Guys; Steve Lucey, Six Paupers/Dead President’s; Dominic Pulieri, Grotto Pizza; Bob Trostel, United Distributors of Delaware; Dr. Bob Nelson, University of Delaware/HRIM; Betsy LeRoy, Pizza by Elizabeth; Les Dukart, Dukart Management/McDonald’s; and Mickey Donatello, Corner Bistro. Also included are past chairmen, Steve Torpey, Stanley’s Tavern; Bob Ashby, Deer Park Tavern/McGlynns’ Pubs; Kevin Davies, Iron Hill Brewery; and Xavier Teixido, Harry’s Savoy/Seafood Grill. Director emeritus includes Sydney Arzt and Paul Wise. The Delaware Restaurant Association is a membership organization representing Delaware’s 1,900 foodservice establishments and 40,000 employees. The DRA is dedicated to promoting, protecting and improving the food service industry in Delaware.

Roadhouse Steak invites groups Last year, Roadhouse Steak Joint donated over $33,000 to various community organizations. As a result of an overwhelming number of requests, owners Lynn and Karen McColley are offering Tuesday and Thursday nights until May 22, for community organizations to use as a benefit night. To book your 10% night for your non-profit group, call Valarie at 302-645-8273.

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Morning Star Business Report • February 2008

Dewey Beach strives to preserve character By Ann Wilmer Mayor Dell C. Tush is a battlescarred veteran but hardly alone; she and town residents took their fight with an outside developer to the mat to preserve the residential character of their little beach town. The conflict started and ended with an effort to plan for growth, something many communities have learned to value; some, too late. The state mandated comprehensive plan that was approved in June 2007 is the first plan to guide the development of Dewey Beach. The state rejected their first attempt, but after two years of reworking their ideas, this one passed. One of the features of the new plan was some comprehensive zoning change; that’s where the trouble started. The owner of the Rusty Rudder complex, a landmark in Dewey Beach, sought to help the city write the regulations for a new zoning designation to allow a 68-foot tall, 120-unit condo and retail complex. Three of the town’s five commissioners supported the plan but residents did not. Tush said that residents felt threatened by outside interests and the result was 850 petitions against the proposed changes signed by local residents as well as the formation of a citizens’ group followed by a hotly-contested election. And the election that took place last fall was a referendum on the proposed changes. Those opposing the proposed development won the election garnering two votes for every one vote the development’s supporters received. Dewey’s Planning and Zoning Commission completed its review of the ordinance drafted by the developer’s attorney by the end of their 60-day deadline, rejecting it on the grounds that it violated existing zoning regulations for height and density. The new town council ratified the planning commission’s recommendation by 4 to 1. Property owners submitted another plan and, Tush said they “dared commissioners to reject it,” but they did because the proposed density was still too great to meet code requirements. So the final disposition of the Rusty Rudder complex is still in limbo. Tush expects a fight. “But if we have to go to court, the town has tried to do everything by the book.” She is hopeful that the resident’s wishes will prevail. On the agenda for 2008, the Planning and Zoning Commission will work to complete the new zoning regulations to comply with the new comprehensive plan.

The future of the Rusty Rudder complex in Dewey Beach remains unknown. Photo by Cassie Richardson

It’s still in the planning stages but, in conjunction with the local chamber, the town is working on events that are compatible with Dewey Beach that will boost local business while entertaining tourists and giving visitors something new to do during the summer season as well as the shoulder season of spring and fall. To minimize cost, they are looking for business sponsors. Some activities that have been discussed are movies on the beach, a storyteller and campfire for young visitors, and lifeguard parties that could start out as once a month activities but eventually occur every week. A professional sports promotion company is discussing arranging a volleyball tournament at Dewey Beach that could gain national exposure by featuring participation by big name volleyballers. An enthusiastic town council anticipates the tournament will take place in early June. “It should generate a lot of business for the town, but the town doesn’t have to spend a lot of money to do it,” said Tush. At least twice a year, Dewey just goes to the dogs, but the residents don’t mind. “We’re glad to see them,” said Tush. In the spring, labradoodles take over Dewey but it’s not as large a crowd as the greyhounds who come in the fall. Every year, 3,500-5,000 “greyhounds reach the beach.” Many are re-

tired racers who bring their owners to visit the various vendors that sell doggie attire and accessories, handmade doggie treats and other products. The event features a blessing of the hounds with a local minister. If you like dogs, it’s an interesting sight to see. During Columbus Day weekend in October, dogs are everywhere. “The town is pretty well booked up. Some lodgings allow pets regularly and other hotels make an exception for that weekend. Most people who own greyhounds have more than one. And the people who come, come back every year,” said Tush. Tush is one of only two mayors in the state who can perform weddings and, last fall, she married a couple whose attendants were greyhounds. Dewey Beach hosts a lot of weddings in the summer. The state legislature established the mayor's authority to perform marriage ceremonies in the late 1990's. Unfortunately, when the greyhound couple's license was returned to Georgetown, the county wasn't familiar with the mayor's authority so she had to fax over the code. There’s no charge for the mayor’s services and no charge to host a wedding on the beach. In 2006, Dewey celebrated its 25th anniversary as an incorporated town and had a huge party on the beach. Local business rallied and provided

everything free to residents. As they left, people were asking about next year’s party. After a lot of discussion, they decided that they could do it again in 2007 but with some modifications. Steve “Monty” Montgomery got beer distributors to donate beer and wine that the town could sell to cover the expenses of providing tents, entertainment and the bonfire. They invited businesses to sell food and specialty drinks. Admission was still free but persons attending bought what they wanted to eat. The celebration is now an annual event in September after the elections and the end of the summer season. Tush is already getting calls from entertainers who wish to perform in 2008. Among some locals who have performed is Jimmy Smooth who played Motown music the first year and will be back in 2008. Dewey has its own Elvis impersonator and another local shopkeeper who has a terrific set of pipes and seems to channel Janis Joplin. Last year, town businesses and civic groups completed a number of beautification projects, planting highway median strips with trees and filling large planters with flowers. It gave the downtown area a lift and people enjoyed it. Tush says they plan to repeat the project annually. Last summer, they put in a small pond in the median strip and Tush said


Morning Star Business Report • February 2008 she was afraid that it might attract human “fountains.” Much to her delight, no one has felt the urge to “contribute” water but have respected the pond and its plantings. The mayor said she would love to see a Main Street Project in Dewey but although grants are available, the town has to find matching money so it’s not going to happen right away. The town also revamped its business license fees schedule last year reducing the cost of 90 percent of license fees; only 10 percent were increased. Tush said that Dewey does not have major development problems because the area is mostly developed. Although, on the north end of town most of the properties sit on leased land and the leases will expire in a few years so the town anticipates some changes that will require review. Dewey is working with DelDOT to have the Rte. 1 corridor fixed. Initially, DelDOT wanted to bury telephone lines and widen the street but the shortage of state funding means this may not happen until 2010. Meanwhile, Dewey will have some traffic problems. Tush is philosophical about it, saying that Dewey always has a traffic problem because there is only one main corridor. Despite DelDOT’s efforts to reroute traffic down 113 instead of Rte. 1, traffic bottlenecks regularly at the height

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Sunset Park on Dagsworthy Street provides residents and visitors great views of the bay. Photo by Cassie Richardson

of the summer season. Even now, traffic flow is a problem because Rte. 1 is under construction from the State Police Barracks at the north end of town almost to Rehoboth.

Work started in mid-summer last year and it still isn’t finished. Recently, it took Tush about three hours to go from Dewey to Georgetown. Towns in Sussex County belong

to the Sussex County Association of Towns (SCAT) and Tush was recently selected first vice president. She’s also been appointed to the board of the Center for Inland Bays.

This is your chance to advertise your Georgetown/Millsboro area business to all of Kent and Sussex County. Ruddertowne in Dewey Beach features restaurants and shopping as well as Bay Center, which is a venue for local and national talent year round.

Call the Star office at 629-9788 or email sales@mspublications.com for more information.


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Morning Star Business Report • February 2008

Rehoboth citizens push for better quality of life By Ann Wilmer Who knew that Rehoboth was home to tree-huggers? The town’s tree ordinance is an attempt to proactively preserve the quality of life in Rehoboth by requiring residents to obtain a permit to remove a tree as well as replace it. Property owners must also meet a minimum tree density requirement when transferring the property to a new owner. Trees naturally recycle carbon dioxide producing fresh oxygen for human residents and large trees that shade yards and dwellings reduce the temperature in the summer. The tree ordinance is an example of the government’s continued efforts to maintain and improve quality of life in their beach town. Rehoboth Mayor Samuel R. Cooper said that city government’s major concerns contribute directly to the town’s quality of life. The council’s first order of business is to provide public safety and essential services, such as water and sewer; everything they can anticipate is on track. Cooper said he always worries they could be faced with unexpected problems, for example the national economy is “not too good” and that could affect local business revenues. But he pointed out that Rehoboth and neighboring beach resorts enjoy a much better location than many others because of its proximity to major population centers such as Washington, DC. Like most resorts, a certain amount of maintenance is scheduled for the winter months so that the town will be ready to welcome visitors in the spring. “We’re constructing a new bridge this winter to replace the old on that crossed Lake Gerar,” he said. It will represent a major improvement in terms of public safety and esthetics since plans call for relocating the power lines underground. Mike Baiocco of Kercher Engineering, Inc. who is overseeing the project said that plans call for installing a precast arch bridge to replace the 90-yearold structure that has already been demolished. Right now construction crews are driving piles for bridge support and the work is proceeding on schedule. Baiacco said he expects the bridge to be completed by mid May. Cooper is pleased with progress on projects to improve the town’s drinking water, which will be completed by the fall of 2008. The town is drilling new wells and building a water treatment facility that will use activated carbon filtration. The $6 million project will increase the quantity of water available and greatly improve quality. Jason Loar, an engineer and associate with Davis Bowen and Friedel, Inc. said that Rehoboth is taking a proactive approach in the modifications they are making to the Lynch Water Treatment Facility on Route 1. A few years ago, lindane, a byproduct of delousing, was discovered in the

The view looking north from the beach at the Avenue. Photo by Cassie Richardson

well water that is treated at the Lunch facility as well as a few other wells around the county. The plant has not found lindane in the same concentration since and the source is still a mystery but town commissioners wanted a new system that could safeguard the water supply since the facility supplies about 55 percent of the town’s drinking water. Other municipal wells located throughout the city do not require this kind of treatment. Because of the location near Route 1, the town decided to also be sure the upgraded treatment facility can remove benzene and MTBE, petroleum byproducts that could leak into the water table from underground storage facilities in the vicinity. “When the mayor says he worries about things that might happen, he’s not kidding,” said Loar. “It is a possibility.” And thanks to his foresight, if it should happen, the water supply will not be compromised. Meanwhile, DelDOT has expanded its right of way along Route 1 in order to be able to add additional traffic lanes in the future so one well has to be abandoned. The project also calls for adding two brand new wells and redrilling another one. When the upgrade is completed, a total of four will be able to pump 2700 gallons of water per minute, which is adequate water for peak demand when everyone is there. The mayor said the town is also “looking at building a new city hall/police complex. We’ve outgrown present one and it’s outdated.” But he said that the commission has to make many decisions, such as whether to incorporate a parking deck, before they can proceed. And as with any public works project, funding is a major issue. Another project that will soon be on the front burner is how to comply with the consent order they have with the

State of Delaware to eliminate wastewater discharge into the Lewes Railroad Canal by 2014. The study they did recommends an ocean outfall. Among the experts they have consulted with are researchers at the University of Delaware who suggested that phosphorus discharge is of more concern that nitrogen discharge in their case. Consultants who looked at the problem of complying with the state mandate recommended discharging effluent in the ocean 6000 feet off shore. Their report describes ocean outfall as potentially the least expensive option and the best method for effluent disposal citing minimal operating requirements and minimal maintenance as advantages. In addition, this option eliminates potential nutrient transport into inland bays. Stearns & Wheler LLC characterize ocean outfall as a permanent solution for Rehoboth and the region but recognized that the public might not be quick to accept it and that this method of disposing of treated wastewater does nothing to replace the underground water supply. Between 1993 and 1997, Rehoboth made modifications to the wastewater treatment plant that reduced the discharge of nitrogen by 60 percent and phosphorus by 90 percent. The new system they will have to install by 2014 is projected to be a $35 to $60 million undertaking. “There are potentially low-interest loans from the state and some grants,” Cooper said. But he described these programs as a chicken and egg situation – you must have project to talk money, and the town commissioners would like to know how much money is available before they pick a project. “Whatever the costs are, the only thing we can do is pass it along to users,” he said. As they develop these projects they are looking at green technology. Cooper

described it as a major consideration in the expansion of city hall. They listened with interest to the recent discussions of off shore generation of wind power because the turbines would have been visible from the beach. If that is revived, “we would be hugely interested in how the power comes ashore.” While other municipalities have jumped on the Reverse 911 bandwagon, Rehoboth has not. “Our police chief looked into it and the big drawback is the cost to keep the database current,” he said. To keep such a system viable requires updating the database annually or semi-annually; maintenance is expensive. “And now people can register their cell phones,” he added. Beach replenishment a perennial issue. “The state has done a wonderful job of coordinating with the corps,” he said. Rehoboth’s beach was replenished in 2006 and the Army Corps of Engineers may put more sand on the beach this fall. “That’s the plan,” said Tony Pratt, shoreline administrator with the Department of Natural Resources and Environmental Control (DNREC). “We don’t have a contract yet but the corps did receive funding when congress passed the omnibus spending bill just before Christmas.” He expects they will put the bids out this spring. Before that, the Corps will have to do survey work to determine how much sand is needed. Although they have been routinely monitoring beach conditions, he said they would want more current data before letting bids. “I would like to see the surveys done after the winter storms,” Pratt said. “Surf conditions that result from storms at sea – the wave action -- can really chew up the beach.” He said that storms that speed beach erosion can take place as late as March.


Morning Star Business Report • February 2008

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Extended weekend vacations on the rise in Rehoboth-Dewey area By Carol Everhart, Rating the tourism industry Tourism in the Rehoboth-Dewey resort area is stronger overall when compared to 2006, especially on weekends. Extended weekend visitation continues to grow, while the extended stay visitor (one week or more) continues to weaken. The result is less visitation on Tuesdays, Wednesdays and Thursdays, even in July. We continue to see just as many annual visitors, but they are choosing to visit in a different time frame. The extended weekend vs. a week or longer visit is being reported in many other vacation destinations. A busy and active lifestyle is believed to be the reason for the growing trend. Visitors tell us that it is "easier" to get away from both home and work schedules for a few days at a time even on a regular or repeated basis, than it is to get away for even a single week. The trend tends to spread the expenditures over the entire year. Route 1 With increased development of condos and town homes along Rte. 1 and the surrounding area, rentals outside the municipal limits of Rehoboth or Dewey are plentiful. While the units may not have been purchased with a plan to be rented for less than a season or week, they are being rented for weekends or extended weekends. This creates a more competitive market with the hotel/motel/bed and breakfast and associated accommodations. When visitors change the way they stay, it changes the way they play. A visitor who selects an accommodation outside the Rehoboth or Dewey municipality will typically still

visit the beach during the day, often within the municipal limits, and then return to the surrounding area during late afternoon or early evening. This same visitor may or may not decide to return to either municipality for evening dining or shopping. Changing real estate scene If visitors select accommodations with all the comforts of home, the way they spend during their visit could be drastically altered. Eating out, going to the movies and shopping become an unnecessary luxury to those staying in condos or efficiencies equipped with full kitchens, Internet access and DVD players. Trends New trends for the resort area are seen in an increase in requests to hold reunions, retreats and small group getalways including historical visits. In addition, requests continue to grow for adventure or eco-tourism related activities from kayaking, biking, kite and nature cruises to birding and walking tours. As the main marketing arm for the Rehoboth-Dewey Resort Area, the Chamber of Commerce markets the area as a destination. The beaches are always center stage, and our best results are derived from travel and destination media. There will be a stronger effort in 2008 to market the packages created by our members and offer additional cooperative advertising partnerships with our members, Southern Delaware Tourism and the State. About the author: Carol Everhart is the CEO/President of the Rehoboth Beach/Dewey Beach Chamber of Commerce

Above, this 10-ft. bronze dolphin sculpture is a new landmark of Rehoboth Beach and sits proudly on the Avenue adjacent to the bandstand. Bottom left, a winter beach scene in Rehoboth. Bottom right, Penny Lane is a small strip of shops that connects Rehoboth Avenue to Wilmington Avenue Photos by Cassie Richardson


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Morning Star Business Report • February 2008

It’s business as usual in the town of Lewes By Ann Wilmer Business as usual in Lewes reflects the community’s concern with the overall growth of the town and how that affects the quality of life, not only inside city limits but in surrounding Sussex County, too. Mayor Jim Ford says that capital improvements are planned with a goal of orienting Lewes to becoming a walking community. He said the town had “taken an aggressive position in capital improvement projects that involve street rehabilitation.” But the pride of the town is Canal Park. Plans for a downtown park began in 1999 and by 2009, all the work will be finished. In 2007, the town completed the first phase of the project with the completion of a marina that is open to the public. Preston Lee, the engineer who managed the construction project, was the guy in the middle between the town, the designer and the contractor for about a year. Despite the fact that they did run into some unforeseen site conditions that required modification, he has only good things to say about the project. And, it has won some awards. George & Lynch, Inc. received a prestigious Construction Excellence Award, presented by the State of Delaware, Department of Labor and the Delaware Contractors Association (DCA) for sitework construction on the Lewes Canal Front Park Marina. Associated Builders and Contractors of Delaware also honored the Lewes project at the ABC Annual Dinner last fall. The marina has 19 slips – 24-foot and 40-foot slips – although they cannot put in large sailboats because the marina is shallow. A few of the slips were leased to locals by way of a lottery. In two years, when the leases expire, the town will hold another lottery. The remaining slips are available for transient boats visiting the area. The marina also features a pumping-out facility. “We were contacted by Cruisers, a boating magazine, who told us that there is a demand for harbor accommodations for larger boats coming up the coast via Delaware Bay,” sid Lee. Along the East Coast there are limited facilities for larger boats although Lewes does have a dock where larger boats can tie up on a first-come-first serve basis. The marina allows boaters to call ahead – the town employs a full-time marina manager during the summer months – and make reservations. The town selected Andropogon Associates of Philadelphia after interviewing several firms. The landscape architecture firm produced an environmentally friendly plan that featured native grasses already adapted to the environment that will not require irrigation. A year after the planting, they are stable and well established. “Engineering is more an art than a

A harbor scene in Lewes. Photo by Cassie Richardson

science,” said Lee. When selecting a designer or contractor to work on a project like this, neither state nor federal law encourage “low-bid” selection. “It’s like going for the low bid for brain surgery,” he said. Depending on the size of the project jurisdiction may have to look at several applicants, but the choice is based on qualifications. Construction of the park is ongoing and Ford said it would be completed by the spring of 2009. “It’s a very involved project,” Ford said. “The community has embraced it and made financial contributions to the 10-year effort that will enhance downtown and the waterfront and incorporate environmental features that will contribute to the health of inland bays.” Lewes also holds joint planning sessions with Sussex County to discuss projects outside the town boundaries but still impact Lewes. And many projects in Lewes affect the surrounding area. For example, the new, state-of-the-art wastewater treatment plant will be fully operational by May 2008. Ken Mecham, general manager, Lewes Board of Public Works, said that the old plant, which could handle 750,000 gallons of wastewater per day, was near capacity, but the new plant, which processes 1.5 million gallons per day, provides capacity to serve a community twice its present. Capacity was one question but the plant also had to qualify to obtain a permit from the state for water quality compliance. The major issue is nutrients contained in effluent discharge into inland bays. Not only does the new plant comply, but right now, it is producing the

best quality effluent in the state of Delaware. The Xenon filter process used by the plant is a micro filtration process that is 97 percent efficient at removing nitrogen and phosphate, major threats to inland bays. The plant removes several hundred pounds of nitrate from wastewater, combining it with elements in the air that neutralize it. Phosphorus is not nearly as abundant but it takes care of that, too. Quality of the wastewater is higher than the minimum standards for drinking water with regard to those nutrients. On Feb. 1, a 20-month project to expand city hall began and should accommodate the space needs of government offices to serve a growing community for the next 15-20 years. Charles O’Donnell, senior vice president of George, Miles & Buhr, said the city accepted construction bids for the $2.1 million project in January. They will upgrade existing government offices and also expand by 8,200 square feet, nearly doubling the size of the city complex. “We want to try to keep city and board of public works (BPW) operational in its existing facility so it is a phased plan,” said O’Donnell. The first phase will involve construction of the addition and renovation of council chambers. Then BPW staff and city office staff will squeeze into the new wing facility while the 9,600 square feet existing facility is upgraded. When phase two is completed, the city staff will move back into their newly renovated space and BPW will occupy the entire 4,600 square feet on the first floor of the complex. The last phase involves upgrading the police wing.

Improvements to council chambers include updating equipment and a new heating system that will allow HVAC service to that area to be cut back when chambers are not in use. O’Donnell said that the complex will have an electric heating system with propane gas back up and there will be heat zones throughout the building to allow better management of heating and cooling of the areas in use. Renovations to the existing structure will bring it into line with sustainable design. The plans call for replacing every window with insulated windows that save energy. Designers discovered that none of the walls of existing facility had insulation – that will be changed. And, finally, contractors will replace all existing light fixtures with energy-efficient fixtures. Because of their strategic location, and proximity to Beebe Medical Center, Lewes officials have an ongoing concern about emergency preparedness because the area could be severely impacted by hurricanes and nor’easters. The hazard mitigation team meets regularly. Recently, the town installed a Reverse 911 system that can provide efficient and timely notification to area residents in case of emergency. Ford said that he couldn’t “say enough good about Beebe or the fire company,” first responders in case of disaster. Meanwhile, Lewes hosts many events that reflect the character of the community. The chamber of commerce and private organizations sponsor these events that not only draw visitors, but show off the best that Lewes has to offer, and make it a place to spend some time, not just catch the ferry.


Morning Star Business Report • February 2008

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Greatest accomplishments in ‘07 and changes to expect in ‘08 By Betsy Reamer In 2007, the Lewes Chamber of Commerce continued our focus on promoting Lewes as a destination for visitors and new residents. Lewes is a tourism-based economy with most of our Chamber-member businesses open year-round. They rely on residents as well as visitors to sustain their businesses in months when visitation is not as high. We spend most of our advertising dollars in the season “between summers.” With advertisement placements in niche regional and national publications, we are able to reach thousands of would-be visitors and future residents to our historic, year-round town. The Chamber works closely with other Lewes organizations and destinations to partner our resources to expand our message to a wider audience. The Chamber provided information to Where to Retire Magazine for their feature article ‘Top 25 Places to Retire and 1,000 Places to See in the USA and Canada Before You Die’ which included interviews with Lewes residents who chose to retire in Lewes. The author included Lewes for their nationally distributed publication which resulted in increased relocation and visitor inquiries. The Chamber worked with the City

of Lewes and other Lewes organizations on the nomination of Lewes to be a Preserve America community. In conjunction with that, the Chamber continues to work with the City in securing grant money from Preserve America for informational signage linking our historical sites of interest for visitors and residents. Chamber membership increased 9% in 2007 to 439 members. Attendance at membership breakfast meetings and mixers are the highest in history. The Chamber convened an Energy Panel - NRG Energy, Bluewater Wind and Connectiv Energy- to discuss proposals mandated by the legislature. Washington Post sent a reporter to a meeting which resulted in a front page story that referenced our meeting. We invited Senator Carper to membership luncheon meeting to discuss health care and other issues of interest to the membership. There is lots of momentum going into 2008. The Lewes Chamber plans to continue our participation with our City government and other community organizations in the exploration of issues affecting residents and Chamber member businesses. We continue to sponsor annual events such as the Great Delaware Kite Festival (in partnership with the Delaware Division of Parks and Recreation); the British Motorcar

The Cape May-Lewes Ferry.

Show, the Lewes Garden Tour, the Fourth of July Boat Parade (in partnership with the Overfalls Maritime Museum Foundation), Boast the Coast Maritime Festival and the Christmas Parade (in partnership with the City of Lewes). Additionally, we assist our Chambermember businesses in the historic district with their annual events such as the Spring and Fall sidewalk sales, Hospi-

tality Night and the February 9, 2008 Winter Fest Block Party event including the Pet Pageant! In 2008, our website – www.leweschamber.com – will be redesigned and will be more interactive. About the author: Betsy Reamer is the executive director for the Lewes Chamber of Commerce & Visitors Bureau.

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PAGE 34

FEEL LIKE A FISH B e e b e M e d i c a l C e n t e r OUT OF WATER? grows to meet needs NEW IN TOWN? Once known as a small hospital in the historic City of Lewes, Beebe Medical Center has continued to grow in quality, size and stature, becoming a hospital with nearly 200 beds. The community-owned, not-for-profit Medical Center, its emergency and outpatient services touch the lives of residents and visitors in communities located from the northern reaches of Sussex County to its southern border with Maryland, and just beyond Route 113. Beebe Medical Center has been recognized both statewide and nationally for quality services, and has taken leadership roles in more than one healthcare arena. Beebe is the first hospital in Delaware to receive the W.L. Gore Award for Excellence. The award was presented in 2007 by The Delaware Alliance for Excellence, a partnership between the University of Delaware’s Division of Professional and Continuing Studies and the Delaware Quality Award Initiative. HealthGrades, a leading healthcare rating organization, ranked Beebe Medical Center in the top 10% of all hospitals in the United States for overall orthopedic services for 2008. This is the second year in a row that the Medical Center earned top ratings from this organization.

Fernando Garzia, M.D., Medical Director of the Cardiac Surgery Program and a member of the Christiana Care Cardiac Surgery Group, in late December 2007, was the first cardiac surgeon on the Delmarva Peninsula, including all of Delaware, to perform a coronary artery bypass graft surgery (CABG) using the SPY® Intra-operative Imaging System, which enables cardiac surgeons to visually confirm the proper placement of the bypass grafts while the patient is still in the operating room. The technology also may help to avoid repeat heart surgery and to reduce complications. Beebe Medical Center’s Orthopedic Service Line offers a continuum of care that includes pre-operative education, orthopedic surgery, post-operative nursing, and follow-up physical therapy. Other programs and services at the main campus in Lewes include the Level III Trauma Center at the Emergency Department and an established Sexual Assault Nurse Examiner (S.A.N.E.) program in the Emergency Department that provides coordinated, timely, comprehensive and compassionate care to victims of sexual assault. Beebe’s Medical Staff consists of more than 200 physicians and practitioners representing 40 specialties.

Healthcare Services Beebe Medical Center offers progressive and comprehensive care in cardiac intervention and surgery, cancer treatment, orthopedic surgery, women’s health, and emergency medicine. It has an Interventional Cardiology program that offers balloon angioplasty and cardiac stents, which can open coronary arteries to increase the previously obstructed blood flow to the heart, and a Cardiac Surgery program where open-heart surgeries include coronary artery bypass graft surgery, and heart valve repair and replacement. The surgery program is an affiliation with Christiana Care Health System, one of the best medical centers in the nation for cardiac surgery.

Outpatient Locations and Services Beebe Medical Center operates outpatient facilities throughout its service area. Its largest outpatient campus is the 35-acre Beebe Health Campus on John J. Williams Highway (Route 24), just west of Route 1 in the Rehoboth Beach area. This campus houses Beebe’s Eugene D. & Catherine Bookhammer Outpatient Center and the Robert & Eolyne Tunnell Cancer Center. The Tunnell Cancer Center is a spacious facility that offers the latest in radiation and chemotherapy technologies, as well as its own dedicated lab, on-site pharmacy, and the Jean and Joan New Reflection Center that offers breast prosthesis fittings, wig-bank services

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Morning Star Business Report • February 2008 and a library. The Outpatient Center includes diagnostic imaging such as Xrays, fluoroscopy, MRI, EKG, CT and PET scans, a Women’s Imaging Center that includes screening and diagnostic mammography, stereotactic breast biopsy, ultrasound, and bone densitometry and Lab and finger-stick glucose testing, and the Norman B. & Helen Baylis Rehabilitation Center. Beebe also has convenient outpatient facilities in Milton, Millsboro, Long Neck, Georgetown and Millville offering a variety of services. The Beebe Lab Express-Milton, 611 Federal Street, Milton, offers blood testing, specimen collection and fingerstick glucose testing, and specimen collection. Beebe’s Millsboro Physical Therapy and Beebe Imaging & Beebe Lab Express-Millsboro Services, the Medical Arts Building at 232 Mitchell Street, Millsboro. Services offered by these two offices include physical therapy and blood testing, x-ray and mammography. The Beebe Long Neck Health Center, 32060 Long Neck Road, just south of the intersection with Route 24, Long Neck, houses the Beebe Lab ExpressLong Neck and the Wound Care Services/Diabetes Management Department, which offers healthcare and support services to people with diabetes. Beebe Imaging & Beebe Lab Express- Georgetown, Georgetown Professional Park, 20163 Office Circle, Georgetown. Services include: mammograms, x-rays and blood testing. Beebe Lab Express- Lewes, Five

Points, Five Points Plaza, 17601 Coastal Highway, Suite 6B, Lewes, off of Route 1, offers blood draws, specimen collection and finger-stick glucose testing. Millville Physical Therapy, Beebe Imaging - Millville, Creekside Plaza, 203 Atlantic Avenue mammograms, offers x-rays and EKGs; Beebe Lab Express- Millville, next door at Creekside Plaza, 205 Atlantic Avenue, Millville, offers blood draws and specimen collection. Beebe also operates the Wound Care Services/Diabetes Management facility in Long Neck at 32060 Long Neck Road, telephone number (302) 9472500. At this outpatient facility, specially trained medical professionals care for chronic wounds due to diabetes and other illnesses, and offer education for the management of diabetes. Classes also are in Spanish. Community Outreach and Education Beebe Medical Center’s Community Health program offers education and screening services. Community Health Nurse Coordinator Peggy Diehl, R.N., MSN, CEN, (telephone 645-3337), leads the team of nurses to carry out free health education and screenings for high blood pressure, glucose, cholesterol and bone density tests at businesses, schools, churches and community and senior centers. These prevention and outreach program also target minorities, high-risk groups and the underserved populations. This includes a comprehensive cancer outreach program under the direc-

PAGE 35

The 35-acre Beebe Health Campus on John J. Williams Highway (Route 24), just west of Route 1 in the Rehoboth Beach area is its largest outpatient campus.

tion of Cancer Screening Nurse Navigator Cathy Ward, RN, BSN, (telephone 645-3169), who is responsible for encouraging people throughout the community to have cancer screenings done in compliance with American Cancer Society guidelines. Continued Growth Today, at the main campus, a $35 million construction project is doubling the size of the Emergency Department, nearly doubling the size of the Critical Care Unit, and adding another 42 inpatient beds. The roof of the new building will be the new site of the hospital’s helipad,

where helicopters land and take off as they get critically ill patients to the best possible medical care. This expansion is scheduled for completion this spring. Beebe Medical Center also has announced plans for a new 60,000-squarefoot facility in Clarksville where Beebe has purchased nearly 23 acres along Route 26. The South Coastal Health Campus will feature diagnostic imaging, laboratory services, comprehensive outpatient rehabilitation, and an emergency department open in the summer and a walk-in, primary care office open during the weekends of the fall, winter and spring.

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Morning Star Business Report • February 2008

SBA launches new smart credit training program Small business owners now have a new small business resource to help improve their chances for profitability by understanding the importance and use of business credit. The U.S. Small Business Administration has launched a series of training resources designed to help small business owners manage their business credit. The SBA and Dun & Bradstreet (D&B) have joined together in a nationwide partnership to give small business owners valuable step-by-step guidance on how to proactively manage their business credit. With the training resources, small business owners are advised to take the following five smart steps to establish and maintain a positive business credit file: 1. Start a business credit file – To establish business credit, business owners may need to obtain a D-U-N-S® Number, a unique business identification number, to begin to establish a credit file as soon as they start their business. 2. Establish a credit history – Business owners should put all expenses in their business name and use a commercial bank account to pay bills, rather

than using personal funds. This approach will allow business owners to build a history of payment behavior that will help establish favorable credit terms. 3. Pay bills on time – Commercial credit scores are influenced by paying bills on time as well as other factors, such as outstanding debts and company revenues. 4. Monitor and understand their business credit file – Business owners should monitor their credit file before any change occurs that might affect relationships with suppliers, customers and banks. 5. Monitor customer and supplier credit – Business owners can improve cash flow by knowing the credit standing of business partners before agreeing to payment terms. The training resources include an online webinar, CD-ROMs, informational brochures and other resources on how to properly establish and protect business credit. Resources and information are available at www.sba.gov. Resources are currently available in English, with Spanish translations becoming available in mid-2008.

STATE REPRESENTATIVE CELEBRATES BIRTHDAY - The State House of Representatives helped State Rep. Gerald Hocker (R-Ocean View) celebrate a milestone on Jan. 9 by marking his 60th birthday. When Rep. Hocker was born in Lewes in 1948, Harry S. Truman was in the White House; the U.S. population was 146 million; and it cost three cents to mail a first-class letter. Rep. Hocker operates several businesses in Sussex County and was first elected to his 38th District seat in 2002. Rep. Hocker was presented with a birthday cake and endured some good-natured ribbing from House colleagues.

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Tips for navigating the choppy investment waters By Melinda Tingle

I

NVESTING If you're an investor, you may be perplexed by the current volatility of the stock ...you can select quality market. Recently, the Dow Jones Industrial Average exinvestments - those perienced triple-digit movements - both up and down that you wouldn't mind for five consecutive days. Given these extreme price movements, what should owning if we enter a you do? Here are some ideas to consider: bear market. Focus on what you can control. You can't control that's especially true when, during pesubprime mortgages, oil prices, the riods of market volatility, you spy a U.S. economy, Federal Reserve prostock that seems to be "holding its nouncements or any of the various fachead above water," so to speak. Howtors that may affect the stock market. ever, by the time you invest in a "hot" But you can control your investment stock, it may already be cooling off. decisions. Specifically, you can select Furthermore, it might not be appropriquality investments - those that you ate for your needs and goals. wouldn't mind owning if we enter a Conversely, don't rush to dump bear market. "losers" - those investments that may Historically, so-called "blue chip" have lost value over the past several stocks and investment-grade bonds months. You'll need to work with your have tended to bounce back more financial advisor to evaluate the merits quickly at the end of market declines of each individual investment in the than those investments that are considcontext of your overall investment ered more speculative. Remember, strategy. though, that past performance is no Look for opportunities. Market deguarantee of future results. clines can present long-term investors Diversify your holdings. If you only with an opportunity to buy quality inown one type of investment - such as vestments at a lower price. And regrowth stocks - your portfolio may be member that all market declines have particularly vulnerable to market had one thing in common: they've all downturns. ended. But, if you spread your dollars Although we do not know where among a wide range of securities the markets will go in the future, the stocks, bonds, Certificates of Deposit, U.S. economy and financial markets Treasury notes, etc. - you may be able have historically spent much more to lessen the effects of market volatilitime rising than falling. So, look for ty on your holdings. those quality investments - they're still That's because different investments out there. These are strange days for don't always move in the same direcinvestors. But if you follow the above tion at the same time. (Keep in mind, suggestions, you can still achieve fathough, that even a diversified portfovorable results in the long term. So, be lio can't guarantee a profit or protect patient, be disciplined - and stay inagainst a loss in declining markets.) vested. Know your risk tolerance. If you find yourself constantly agitated over the fate of your investments, you're probably taking on more risk than you should. Different people have different risk tolerance levels - so make sure you know yours. At the same time, be RESIDENTIAL ELEVATORS aware that there are different types of VERTICAL LIFT EQUIPMENT investment risk. COMMERCIAL - RESIDENTIAL When you invest in stocks, you risk DUMBWAITERS losing some, or all, of your principal. But if you opt for a less risky portfolio STAIR LIFTS consisting largely of fixed-income veELEVATOR SHAFT hicles, you risk losing purchasing powCONSTRUCTION er, as these investments may not keep 30602 Sandy Landing Rd., Dagsboro, DE 19939 up with inflation. You'll want to strike Toll Free: 877-537-8304 a balance between these different variPhone: 302-537-8304 eties of risk. Fax: 302-537-8395 Don't chase "hot stocks." It's always Email: admin@deatlanticelevator.com tempting to go after "hot" stocks - and www.deatlanticelevator.delsurf.com

HYETT REFRIGERATION MAKES DONATION. Nicole Groll (right) of Masters of Movement Dance Studio in Lewes, recently accepted a donation from Ernie Hyett, president of Hyett Refrigeration, Inc. The donation will be used to help fund the dancers' upcoming performance on the Royal Caribbean Cruise Line. Students in the technique program at the dance studio will sail on a five day cruise to Bermuda aboard the Grandeur of the Seas in May. For more information about Masters of Movement Dance Studio or to make a donation for the cruise performance, contact Groll at 302-945-0290 or visit www.mastersofmovement.com.

Ron Shapiro to speak at Leadership Series event The Delaware State Chamber of Commerce will kick off its 2008 Leadership Luncheon Series on Tuesday, Feb. 12, with Ron Shapiro, expert negotiator, sports agent, attorney, educator, New York Times best-selling author and civic leader. The event will be held at the University & Whist Club in Wilmington. Sporting News named Shapiro one of the “100 most powerful people in sports,” and USA Today called him “one of baseball’s most respected agent-attorneys.” In 1995 he founded the Shapiro Negotiations Institute, a negotiation seminar and consulting firm which has trained more than 350,000 professionals in the art of negotiation, dealing with difficult personalities, and enhancing preparation and listening skills. Shapiro’s sports management firm, Shapiro, Robinson & Associates,

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PAGE 38

Morning Star Business Report • February 2008

MORNING STAR BUSINESS DIRECTORY Name

Contact

Phone

Fax

Website

Email

ADVERTISING Cape Gazette, 17585 Nassau Commons Rd., Dennis Forney 302-645-7700 302-645-1664 www.capegazette.com dnf@capegazette.com Lewes, DE 19958 _______________________________________________________________________________________________________________________________________________________________________ Morning Star Business Report Laura Rogers 302-629-9788 302-629-9243 www.msbusinessreport.com morningstarpub@ddmg.net PO Box 1000, 628 W. Stein Hwy., Seaford, DE 19973 Doris Shenton 302-629-9788 302-629-9243 _______________________________________________________________________________________________________________________________________________________________________ The Seaford Star Bryant Richardson 302-629-9788 302-629-9243 www.seafordstar.com seafordstar@verizon.net PO Box 1000, 628 W. Stein Hwy., Seaford, DE 19973 _______________________________________________________________________________________________________________________________________________________________________ The Laurel Star Pat Murphy 302-629-9788 302-629-9243 www.laurelstar.com publisher@laurelstar.com PO Box 1000, 628 W. Stein Hwy., Seaford, DE 19973 _______________________________________________________________________________________________________________________________________________________________________ APPRAISAL SERVICES Brady Appraisal Associates Lillias Brady 610-876-6888 610-471-0705 www.bradyappraisal.com bradyappraisal@comcast.net 25 Branchwood Dr., Rehoboth, DE 19971 _______________________________________________________________________________________________________________________________________________________________________ ARCHITECTS & ENGINEERS A-ES ArchiTech, LLC Eric A. Booth 410-543-4595 410-543-4898 www.aesarchitech.com ebooth@aesarchitech.com 110 W. Church St., Salisbury, MD 21801 Thomas D. Plotts tplotts@aesarchitech.com _______________________________________________________________________________________________________________________________________________________________________ BUSINESS & INDUSTRY STAFF DEV. TRAINING Delaware Technical & Community College Ann Del Negro Ed.D 302-855-1665 302-858-5457 www.dtcc.edu/owens/ccp delnegro@dtcc.edu Rt. 18 Seashore Highway, Georgetown, DE 19947 _______________________________________________________________________________________________________________________________________________________________________ CABINETRY- Kitchen, Bath & Home Office U. L. Harman, Inc., . Delores Bowles 800-346-4887 410-482-8879 www.ulharman.com info@ulharman.com PO Box 56, Marydel, DE 19964 Jeff Riddleberger 302-492-3456 _______________________________________________________________________________________________________________________________________________________________________ CHAMBER OF COMMERCE Central Delaware Chamber of Commerce Sandy Dale 302-734-7513 302-678-0189 www.cdcc.net director@cdcc.net 435 N. DuPont Hwy., Dover, DE 19901 _______________________________________________________________________________________________________________________________________________________________________ Chamber of Commerce of Greater Milford Jo Schmeiser 302-422-3344 302-422-7503 www.milfordchamber.com milford@milfordchamber.com 5 S. Washington Street, Milford, DE 19963 _______________________________________________________________________________________________________________________________________________________________________ Georgetown Chamber of Commerce Norma Elliott 302-856-1544 302-856-1577 www.georgetowncoc.com info@georgetowncoc.com 140 Layton Ave., PO Box 1, Georgetown, DE 19947 _______________________________________________________________________________________________________________________________________________________________________ Greater Millsboro Chamber of Commerce Fran Bruce 302-934-6777 302-934-6065 www.millsborochamber.com Millsboro@intercom.net PO Box 187., Millsboro, DE 19966 _______________________________________________________________________________________________________________________________________________________________________ Greater Seaford Chamber of Commerce Paula Gunson 302-629-9690 302-629-0281 www.seafordchamber.com admin@seafordchamber.com 221 High St., Seaford, DE 19973 _______________________________________________________________________________________________________________________________________________________________________ Rehoboth-Dewey Chamber of Commerce Carol Everhart 302-227-6446 302-227-8351 www.beach-fun.com rehoboth@beach-fun.com 501 Rehoboth Ave., Rehoboth Beach, DE 19971 800-441-1329 x13 _______________________________________________________________________________________________________________________________________________________________________ COMMUNICATIONS DCI Voice Solutions. Tanya Wilhelmi 410-341-6200 410-219-3659 twilhelmi@dcivoice.com 216 E. Main St., Salisbury, MD 21804 _______________________________________________________________________________________________________________________________________________________________________ EDUCATION University of Del. Div. of Prof. & Continuing Studies Tara Kee 866-820-0238 302-831-3292 www.continuingstudies.udel.edu continuing-ed@udel.edu Carter Partnership Center Del Tech Owens Campus, Georgetown, DE 19947 _______________________________________________________________________________________________________________________________________________________________________ ENVIRONMENTAL Delaware Solid Waste Authority Wendy Pizzadili 302-739-5361 302-739-4287 www.dswa.com wip@dswa.com 1128 S. Bradford St., PO Box 455, Dover, DE 19903 _______________________________________________________________________________________________________________________________________________________________________ FINANCIAL Bank of Delmarva Donald Dykes 302-875-5901 302-875-1766 www.bankofdelmarva.com don@bankofdelmarva.com 200 East Market St., Laurel, DE 19956 _______________________________________________________________________________________________________________________________________________________________________ DEL ONE 7 STATEWIDE LOCATIONS Debbie Jewell 302-672-1492 302-739-1790 www.Del-One.org debbie.jewell@Del-One.org 270 Beiser Blvd., Dover, DE 19904 _______________________________________________________________________________________________________________________________________________________________ Delaware State Police Federal Credit Union Stephen Cimo 302-856-3501 302-856-2539 www.dspfcu.com scimo@dspfcu.com PO Box 800, Georgetown, DE 19947-0800 EXT 120 _______________________________________________________________________________________________________________________________________________________________________ Delaware National Bank, PO Box 602 Frank Perdue 302-629-5400 www.delawarenational.com fperdue@delawarenational.com 24488 Sussex Hwy., Suite 5, Seaford, DE 19973 _______________________________________________________________________________________________________________________________________________________________________ Delaware National Bank, PO Box 9 Al Turchan 302-875-2137 www.delawarenational.com aturchan@delawarenational.com 30204 Sussex Hwy., Laurel, DE 19956 _______________________________________________________________________________________________________________________________________________________________________ Discover Bank Sherry Berman 302-349-4512 302-349-4133 www.myDiscoverbank.com sherryberman@ 502 East Market St., Greenwood, DE 19950 discoverfinancial.com _______________________________________________________________________________________________________________________________________________________________________


Morning Star Business Report • February 2008

Name

Contact

Phone

Fax

Website

PAGE 39

Email

Seaford Federal Credit Union Mary Adams 302-629-7852 302-629-9125 www.seafordfcu.com mary@seafordfcu.com Seaford Professional Center Rt. 13 South, Seaford, DE 19973 _______________________________________________________________________________________________________________________________________________________________________ FLORIST Blossoms Inc.. Sandy de Church 302-537-6001 302-537-6067 www.blossomsinc.net blossomsinc@yahoo.com 761 Garfield Parkway., Bethany Beach, DE 19930 Theresa Pyle www.blossomsinc.com _______________________________________________________________________________________________________________________________________________________________________ FUNERAL SERVICES Watson Yates Funeral Home, Inc. Gary Yates 302-629-8561 302-629-7961 Front & King St., Seaford, DE 19973 _______________________________________________________________________________________________________________________________________________________________________ GLASS Mr. Go-Glass, 680 North Dual Hwy. Bruce Johnston 302-629-4947 302-629-4843 www.go-glass.com seaford@go-glass.com Seaford Village Shopping Ctr., Seaford, DE 19973 Mr. Go-Glass Tom Huff 302-674-3390 302-674-8637 www.go-glass.com dover@go-glass.com 3895 N. DuPont Hwy., Dover, DE 19901 Mr. Go-Glass Ric Ross 302-645-9340 302-645-9705 www.go-glass.com lewes@go-glass.com 17701 Dartmouth Dr., #3, Lewes, DE 19958 _______________________________________________________________________________________________________________________________________________________________________ Hamilton Associates Herb G.Quick 302-629-4949 302-629-4949 www.hamiltongraphics.com hamiltongraphics@aol.com PO Box 1431, Seaford, DE 19973 Jocelyn K. Quick _______________________________________________________________________________________________________________________________________________________________________ HEALTH Beebe Medical Center Mark B. Thompson 302-645-3300 302-644-9032 www.beebemed.org ncummings@bbmc.org 424 Savannah Rd., Lewes, DE 19958-0226 _______________________________________________________________________________________________________________________________________________________________________ Heritage At Milford - Genesis HealthCare SM Cheryl Stover 302-422-8700 302-422-8744 www.genesishcc.com cherylstover@genesishcc.com 500 South DuPont Blvd., Milford, DE 19963 _______________________________________________________________________________________________________________________________________________________________________ Nanticoke Health Services Reneé Morris 302-629-6611 302-629-2493 www.nanticoke.org healthy@ce.net 801 Middleford Rd., Seaford, DE 19973 _______________________________________________________________________________________________________________________________________________________________________ HOME BUILDERS - CONTRACTORS U.L. Harman, Inc. Ron Jayne 302-492-3456 302-482-8879 www.ulharman.com info@ulharman.com PO Box 56, Marydel, DE 19964 Fred Bradbury 800-346-4887 _______________________________________________________________________________________________________________________________________________________________________ HOME SERVICES Cheer Home Services Kent Gory 302-854-9555 302-854-9564 www.cheerde.com kgory@cheerde.com 20520 Sand Hill Rd. _______________________________________________________________________________________________________________________________________________________________________ INSURANCE Drace Insurance & Investment Services G. Jane Drace, LUTCF 302-629-4000 302-629-4513 gjdrace@yahoo.com CFM Building, 500 W. Stein Hwy., Seaford, DE 19973 302-629-4514 _______________________________________________________________________________________________________________________________________________________________________ Farnell & Gast Insurance Joe Gast, CPCU 302-629-4514 302-629-4513 www.cfmnet.com debby@cfmnet.com 500 W. Stein Highway, Seaford, DE 19973 800-966-4514 _______________________________________________________________________________________________________________________________________________________________________ Clifford Short Insurance Cliff Short 302-856-7773 302-856-7943 cliffshortinsurance@comcast.net 606 East Market St., Georgetown, DE 19947 _______________________________________________________________________________________________________________________________________________________________________ INTERNET SERVICE & WEB PAGE DESIGN Delmarva Digital Tim Smith 302-875-7700 302-875-8288 www.ddmg.netsales@ddmg.net 218 Laureltowne, Laurel, DE 19956 _______________________________________________________________________________________________________________________________________________________________________ MEDICAL TRANSPORT Lifestar Ambulance Mike Parker 410-546-0809 410-860-5260 www.lifestarambulance.com mike@lifestarambulance.com 1024 S. Tower Dr., Salisbury, MD 21804 800-572-9838 _______________________________________________________________________________________________________________________________________________________________________ MORTGAGES Chase Home Loans John Rowley 302-678-9696 302-678-5581 www.johnrowley.biz john.t.rowley@chase.com One S. Independence Blvd., Dover, DE 19904 _______________________________________________________________________________________________________________________________________________________________________ NETWORKING Resort Beaches, Women In Business Regina Aamacha 302-226-1693 www.irbwibr.com aamacha@aol.com PO Box 860, Rehoboth Beach, DE 19971 _______________________________________________________________________________________________________________________________________________________________________ PAINTING Beach House Coloring Annamarie Pereira 302-249-6828 amp0926@yahoo.com PO Box 1093, Rehoboth Beach, DE 19971 _______________________________________________________________________________________________________________________________________________________________________ PAYROLL SERVICE Paychex Paige Cohan 800-884-2425 302-454-7999 www.paychex.com kcohan@paychex.com 240 Continental Drive, Ste. 106, Newark, DE 19713 ext. 28648 _______________________________________________________________________________________________________________________________________________________________________ Payroll Professionals Cindi Cleaver 302-645-5700 302-645-0395 payroll@1040pro.com 1636-D Savannah Rd., Lewes, DE 19958 _______________________________________________________________________________________________________________________________________________________________________ PLANTS FOR ALL SEASONS Jeff’s Greenhouses Jeff Hastings 302-875-3420 302-875-9542 Main St., Bethel, DE 19931 _______________________________________________________________________________________________________________________________________________________________________ PORTRAITS Portraits In The Sand Dave Koster 302-226-9226 302-226-8424 www.PortraitsInTheSand.com businessreport@ 110 White Oak Rd., Rehoboth, DE 19971 portraitsin the sand.com _______________________________________________________________________________________________________________________________________________________________________


PAGE 40

Morning Star Business Report • February 2008

Lyons Companies holds economic forecast seminar By Lynn R. Parks

For three years, Lyons Companies, an insurance and risk management firm with offices in Wilmington, Rehoboth Beach, Bethesda, Md., and Radnor, Pa., has sponsored a seminar in Sussex County to take a look at the economic picture, locally and nationally. The most recent seminar, held in January at Baywood Greens clubhouse, Long Neck, featured speakers Dr. James O’Neill, director of the Center for Economic Education and Entrepreneurship at the University of Delaware, Michael Farr, president of Washington, D.C., investment firm Farr, Miller and Washington and regular guest host on CNBC’s “Squawk Box,” and Robert Stickels, former Sussex County administrator. About 75 people attended the seminar, said David Lyons, founder and president/CEO of Lyons Companies. A similar seminar, held the day before in Wilmington and featuring O’Neill, Farr and David Malpass, sen-

Name

ior managing director and chief economist of Bear, Stearns and Co. Inc., New York City, attracted about 150 people. “This seminar is really a give-back to the community,” Lyons said. “It has gotten so that people are really looking forward to it.” The seminar is held in conjunction with the University of Delaware’s Center for Economic Education and Entrepreneurship. Delaware State University has also asked to be involved and next year, Lyons said, “we will be taking this to the next level.” “We don’t know what that will be yet,” he added. A possibility is that, in addition to O’Neill and Farr, speakers will include Jim Cramer, host of CNBC’s “Mad Money.” It is also likely that future seminars will include more student involvement. The economic forecast seminar is one of several seminars that Lyons Companies host throughout the year. Other seminar topics include worker

Contact

Phone

safety, dealing with government agencies and hiring practices. Upcoming seminars are posted on the company’s web site www.lyonsinsurance.com. Lyons’ next seminar, on the “art of the lawful interview,” will be Tuesday, Feb. 26, in Fort Washington, Pa. “We really want to bring added value to our existing customers,” Lyons said. “The seminars also give the opportunity to people who want to learn more about us.” Seminars are always open to the public. This year’s economic forecast seminar in Sussex County was attended by a range of people, from those just starting their employment to retirees, Lyons said. “We had a real spread of people from different professions,” he said. O’Neill talked about ways to use the nation’s collective ingenuity to solve economic problems. “He wants to harness energy, both public and private, to generate new ways to grow economies that don’t exist today,” Lyons said. “He talked

Fax

Website

about ways to get private and public institutions working together.” Farr reflected on his prediction at last year’s seminar that a crisis in home mortgaging was coming — “I look like a genius,” he said — and discussed various proposals to help people stuck in the crisis. “He doesn’t want to see any kind of massive bail-out,” Lyons said. “You have to have some tough times to allow for economic circles and a bail-out would only delay the inevitable. We will survive this.” Stickels focused on positive aspects of the Sussex County economy, including the PATS facility at the county’s airport in Georgetown. PATS, which installs custom interiors on airplanes, has 600 employees with an annual payroll of $28 million and is growing rapidly. Lyons said that a location for next year’s seminar has not been decided. Information about the seminar will be posted on the company’s Web site in early November, he added.

Email

PUBLISHING Morning Star Publications Bryant Richardson 302-629-9788 302-629-9243 www.seafordstar.com publisher@seafordstar.com PO Box 1000., Seaford, DE 19973 www.laurelstar.com ___________________________________________________________________________________________________________________________________________________________________________ REAL ESTATE Long & Foster Real Estate, Inc. Ethel M. Lewis 302-227-2541 X470 302-227-8165 www.longandfosterde.com ethel.lewis@info.com 720 Rehoboth Ave., Rehoboth Beach, DE 19971 800-462-3224 ___________________________________________________________________________________________________________________________________________________________________________ Century 21 - Tull Ramey Patti Haney 302-628-9000 office 302-628-5246 www.delawarefromshore patti.haney@comcast.net 107 Pennsylvania Ave., Seaford, DE 19973 302-462-0710 cell toshore.com ___________________________________________________________________________________________________________________________________________________________________________ Century 21 Mann & Sons In-Town Susan Giove 302-226-3770 office 302-226-3772 www.rehobothliving.com sngiove@msn.com 414 Rehoboth Avenue, Rehoboth, DE 19971 Susan Wall 302-841-5331 cell ___________________________________________________________________________________________________________________________________________________________________________ SIGNS Sign-A-Rama Gwen Osborne 302-227-3280 302-227-2699 www.signarama/19971.com signarama.gwen@comcast.net 37169 Rehoboth Ave. Ext., Unit 9, Katie Handy Rehoboth Beach, DE 19971 ___________________________________________________________________________________________________________________________________________________________________________ TITLE COMPANIES Superior Title Corporation Barbara O’Leary 302-337-9190 302-337-8935 superiortitle@dmv.com 103 S. Main St., Bridgeville, DE 19933 ___________________________________________________________________________________________________________________________________________________________________________ Superior Title Corporation Barbara O’Leary 302-732-0936 302-732-0938 superiorrte26@dmv.com 30838 Vines Creek Rd., Dagsboro, DE 19939 ___________________________________________________________________________________________________________________________________________________________________________ Superior Title Corporation Barbara O’Leary 302-227-3390 302-227-2292 superiorreh@dmv.com 323D Rehoboth Ave., Rehoboth Beach, DE 19971 ___________________________________________________________________________________________________________________________________________________________________________ UTILITIES Artesian Water Company George Phillips 302-453-6900 302-453-6957 www.artesianwater.com gphillips@artesianwater.com 664 Churchman’s Rd., Newark, DE 19702 302-684-2527 302-684-5164 artesian@artesianwater.com 28322 Lewes Georgetown Hwy., Unit 4, Milton, DE 19965 800-332-5114 _______________________________________________________________________________________________________________________________________________________________________ Tidewater Utilities Gerard Esposito 302-734-7500 302-734-9297 www.tuiwater.com jesposito@tuiwater.com 1100 S. Little Creek Road, Dover, DE 19901 800-523-7224 _______________________________________________________________________________________________________________________________________________________________________

To be included in the Morning Star Business Directory Call Laura Rogers or Doris Shenton at 302-629-9788 fax 302-629-9243 or email sales@mspublications.com


Morning Star Business Report • February 2008

PAGE 41

Be responsible with your customers’ credit cards By Kyle Morgan Merchant Services MPI

SECURITY

People continue to use their credit card more and ...there are some more each day. It is estimated that 60% of consumer very simple things a transactions this year will be through credit cards and with business owner can so many card numbers being used and so much money at do to minimize the risk, the question of security arises. risk to the customer. The security issue is so big that card issuers such as American Express, Discover very tough security standard. Financial Services, JCB, MasterCard Level 4 merchants are businesses Worldwide, and Visa International have that have less than 20,000 credit card come together to form the PCI (Paytransactions annually. These are conment Card Industry) Security Standard sidered small merchants but they make Council. The council is designed to set up 99% of the businesses that accept standards for the payment card industry credit cards. and eventually hold all merchants that These businesses make up a peraccept credit cards to this standard. son’s every day spending and, if one of The PCI Security council divided them is breached, only a handful of merchants into four levels based on cards will be lost. Unfortunately, their size and volume of credit cards. breaches are easier within smaller busiLevels 2 through 4 make up most of nesses. the volume and are usually very large Most small businesses can’t afford a and/or publically traded companies like tech person to make sure that all of Walmart and Target. their firewalls are unhackable or that These companies were thought to be their wireless router is the newest and a larger risk and are being held to a most encrypted.

But there are some very simple things a business owner can do to minimize their risk. If credit card numbers are written down and stored for billing, make sure that the filing cabinet is locked at all times and limit access to as few employees as possible. If the credit card information is stored on a computer, make sure to keep the information off the network. Password lock the document or put the information on a computer that is not connected to the company network or the Internet. Whenever possible, obtain credit card information via fax or phone. If an email is used, make sure the sender is using an encrypted email server (SMTP) and that the company computer does not store emails after a user deletes them. These are the most common mistakes for credit card security. If a customer trusts your business enough to give you their credit card information, then it is your responsibility to continue to earn that trust. The PCI Security Council has designed a self checklist for merchants to become compliant and can be found at www.pcisecuritystandards.org. When accepting credit cards, you can also reduce fraud in the industry by requiring all the available verification

information - the billing address, billing zip code, and card security code (3 digit numbers on the back of the card). If you have an e-commerce site, make sure it is SSL secured and use a payment gateway instead of email to process your credit cards. The more you and your employees can reduce fraud, the easier and inexpensive the processing industry will become.

Shop the Business Directory The businesses in the Business Report Directory are serious about wanting your business. They are chamber members and support their communities. Make the Directory your first shopping stop. To advertise your business in the Directory call Doris Shenton or Laura Rogers at 6299788.

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PAGE 42

Morning Star Business Report • February 2008

Peterman named 2007 environmental steward Scott Peterman, a grower from the Milford area, was recently named 2007 environmental steward before an audience of his peers during an award ceremony at the Delaware Agricultural Week events held at the State Fairgrounds in Harrington. Peterman, who grows poultry for Mountaire Farms of Delaware, received a lane sign, plaque and a cash award of $1,000. Representative Bob Walls from the 33rd Representative District presented Peterman with a tribute from the Delaware House of Representatives. At the ceremony, the Delaware Department of Natural Resources and Environmental Control was also recognized for their ongoing contribution and assistance to Delaware’s Nutrient Management Program. Each year since 2001, the Delaware Nutrient Management Commission and the Delmarva poultry companies recognize a farmer or farmers whose stewardship and general farm practices contribute to the preservation of the environment, water quality and overall farmland. The commission, Allen Family Foods, Mountaire Farms of Delaware and Perdue Farms implement the pro-

gram that is funded by the poultry companies operating in Delaware and other agri-businesses. Since the purchase of the poultry farm in 1996, Peterman has implemented practices to enhance the farm’s visual appearance and also to minimize odors in the surrounding area. In 2003, five hundred Leland Cypress trees were planted around his poultry facilities as a beautification effort and to help filter odors to surrounding neighbors. Scott Peterman obtained his nutrient generator certification in early 2002. In addition to planting Leland Cypress, drainage swales have been constructed around the poultry facilities and lined with grasses in order to absorb any nutrient runoff. All poultry mortality is composted in an approved manure shed/composter. All manure and compost are taken and used by a certified private nutrient handler on crop land, which is rented out and planted with corn, soybeans and winter wheat. These best management practices protect surrounding areas from nutrient runoff. The Petermans are strong advocates of wildlife preservation. In the winter

months, when food for wildlife is scarce, salt licks and corn are provided for the deer herd as well as for approximately 35 wild turkeys. Nut bearing trees have been planted to provide food for squirrels. A forest environment is maintained with underbrush that provides shelter for wildlife including rabbits, fox, raccoon and squirrel. The Delaware Nutrient Management Commission recognized DNREC as an agency that has been a significant partner with DDA and the Commission in implementing nutrient management strategies. The DNREC Office of the Secretary has been actively engaged since program inception. The DNREC cabinet secretary serves as an ex-officio member while coordinating any resources and providing valuable direction and advice. The Division of Soil and Water, within DNREC, continues to be instrumental as a funding partner and overlapping programs such as conservation district operations, sediment and storm water control and tax ditch management. The relocation projects managed

within the Nutrient Management Program is partially funded by the Division’s Non Point Source Program. They fund $200,000, or approximately 25% of the total Non Point Source Program. The Division funds $200,000 or approximately 25% of the total relocation budget. The Division of Water Resources has partnered with the Delaware Department of Agriculture (DDA) and the Commission in developing and implementing the State Concentrated Animal Feeding Operation (CAFO) Program. Delaware is one of approximately five states where an NPDES CAFO program is managed within the Agriculture Department. While many outsiders question the integrity of a CAFO program within the State Agriculture Department, DNREC recognized results and supported the unique Delaware structure. The Division of Water Resources worked closely with the Commission in developing agricultural nutrient reduction goals as part of a court mandated Total Maximum Daily Load (TMDL) program. DNREC is an essential partner in the overall implementation of nutrient management law.

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Morning Star Business Report  

February 2008 edition - Morning Star Business Report is published by Morning Star Publications, publishers of the Seaford Star, Laurel Star,...

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