YourTRUST
Topmarksaswards gaingoldstandard
Celebrations are taking place at Russells Hall Hospital in Dudley as twoclinical wards havebothreceivedGoldStandardFramework (GSF)accreditations, whichisanesteemed recognition of thehighlevel of care beingdelivered by those departments.
Ward C5 whichspecialises in RespiratoryCareandWardC6which specialisesinUrologyhavesuccessfullymanagedtoachievetheaccreditationfortheveryfirsttime
WardsisterontheUrologyWard LeanneMcKeownsaid:“Asateam wearesopassionateaboutpalliative andendoflifecare,sowearethrilled toreceiveGSFaccreditation
“Thisachievementacknowledges allthehardworktheteamputinto makeadifferencetopatients.”
Inaddition,wardsprovidingcare intheareasofRenal,Oncologyand Frailty have cemented Gold Standards Frameworkre-accreditation, anotherhugeachievement forthe Trust.
TheGoldStandardsFramework (GSF)isthe UK’s leadingtraining providerfor frontlinehealthcare staff,caringforpeopleintheirlast yearsoflife.GSFisapracticaland evidence-basedendoflifecareimprovementprogramme,whichaims toenablea‘goldstandard’ofcarefor everyone,withanycondition,inany setting,givenbyanycareprovider, atanytimeinaperson’slastyearsof life.
Whenhostinganexternalassessor,staffontheRespiratoryWard alsotooktheopportunitytodebut theirnew ‘SunflowerSuite’which wasfundedbygenerousdonations throughtheTrust’scharity
Theroomisacalmandpeacefulspaceforbothpatientsandtheir
lovedones,aswellasstafftotakea moment of respitewheneverthey needit.Thehallmarklastsforaperiodofthreeyearsbeforeitcanbe re-appliedfor
Inordertoobtaintheaccreditation,theareashavetoclearlyshow howtheyaresupportingbothfam-
iliesandpatientstodiscussendof lifecareplanningandwhatmatters to them.To gainaccreditation the wardshaveundergoneaninspection fromtheGSFnationalteamtoreviewtheirpracticesagainsttheevidencesubmittedbythewardteams
DianeWake,chiefexecutivefor TheDudleyGroupNHSFoundation Trust,said:“Iamthrilledthatour RespiratoryandUrologyteamshave successfullyachievedtheaccreditationfromGSFforthefirsttime
“Havingthisaccolade further demonstratesthe hard work and dedicationourstaffshoweveryday totheirpatientstoensurethehigheststandardofcareisbeinggiven tothepeopleofDudley.I’mequally proudofourOncology,Frailtyand Renalteams whohaveachieved re-accreditation!
“It’sbrilliantforourstafftosee theirhardworkbeing recognised toanationalstandardandthatthey canproudlysaytheyworkonaward thatisdeliveringsuchhigh-quality care.”
TheGoldStandardsFramework supportshealthcarestafftoenable a‘goldstandard’ofcareforpeople nearingendoflife,supportingboth familiesandpatientstodiscussend oflifecareplanningandwhatmatterstothemthemost.Securingthe accreditation solidifiesthatThe DudleyGroupNHSFoundationTrust areprovidingahighstandardofcare consistently.Theawardswerepresented at theGSF Conference and AwardsCeremony
Emergencydepartmenttransformationbegins
TheDudleyGroupNHSFoundationTrustarethrilledtoannounce thatworksareunderwayatRussellsHallHospitaltotransformresusfacilities,followingasuccessful redevelopment bidfortheTrust’s emergencydepartment
EnablingworksbeganinSeptember,signifyingthestartofthe worktoprovideanewstate-of-theartfacility, whichwill includean enhancedresuscitationspace,that willrevolutionisethecaregivenat theTrust’semergencydepartment
Theredevelopmentincludesadditionalresuscitationfacilitieswith adedicatedpaediatricareaandiso-
lationroomstoprovideappropriatesafecareintheeventoffuture pandemics or outbreaks. Further to this,the department will have state-of-the-arttechnology and equipment,includingadigitalmedicinesystemtoimprovethestoring, usageandprescribingofdrugsto patients.
ChiefExecutiveDianeWake
Amessagefromchief executiveDianeWake Welcometothelatestedition ofYourTrust.Onceagain,weare proudtobesharingwithyoujust someoftheincredibleworkour teamshavebeeninvolvedwith acrosstheTrustandsharingan insightintothe exciting future thatawaitsTheDudleyGroup 2024 so far, hasseenthe Trustcontinuetotransformcare Earlier this year ourworld-renownedPaediatricVirtualWard welcomedits 1,000th patient, we proudly launched targeted lung health checks forpeople acrossDudleyandinApril,The Dudley Group,alongside other NHStrusts,launchedCall4Concern©,asafetyserviceforinpatients.
We’vealsoexperiencedsome newandexcitingchanges.
Sinceourlasteditionwe’ve welcomedour newchief nurse MartinaMorrisandwe’vewelcomedfournew non-executivedirectorswhoeachbringa wealthofexperienceandinsight toTheDudleyGroup
Anydisruption to theTrust’s emergencydepartmentwillbekept toaminimumthroughouttheprocesshowever,duetotheseworks,it maymeanthatservicesarebusier thanusual.
Patientsare askedtochoose services appropriately andtake simplestepstohelpensurecareis availabletothosewhoneeditmost This includes using111 online asthefirstportofcallforhealth needs,visitingyourGPorattending yourlocalpharmacyandonlyusing 999inanemergency.
Trustchief executiveDiane Wakesaid:“I’mthrilledthatwork isofficiallyunderwaytotransform ourresusdepartment “Thisisadefiningmomentfor ushereatDudleyandwillhavehuge benefitsnotonlyforourpatients andtheBlackCountrycommunity, butalsoforourstaffbyimproving thefacilities.”
Workhasalsobegunonour eagerlyanticipated emergency department resuscitation redesign.TheseworksmarkadefiningmomentforushereatDudley andwillhavehugebenefitsfor ourpatients,theBlackCountry community,andourstaffbyimprovingthefacilities
Ourteamsarealsobusydrivingforwardourgoaltoachieve University Hospital status in partnershipwithAstonUniversity;aprojectthatwillcontinue throughoutthenext12months, butIlookforwardtosharingupdatesasitprogresses
Whilstthiseditionfocusses on oursummerachievements andhighlights,winterisnottoo faraway.
SeePage4
OurTrust’squalitypriorities
Each year theTrust sets out ourquality prioritiesfor the following 12 months.This is doneinconsultationwithstaff, governors, ourcommissioners andHealthwatchcolleagues.
2023/2024has seen unprecedenteddemandforemergencyservicescoupledwithdelayedtransfers ofcarecreatingabottleneckwithin acuteservices.DespitethechallengesfacingtheTrust,theTrustiscommittedtodrivingforwardimprovementsthatenhanceourpatientcare andtheirexperiencewhilstinour careatTheDudleyGroupofHospitalsNHSFoundationTrust.
Here,welookathow we have doneagainstourtargetsforlastyear, andoutlineourtargetsforthecomingyear.
Wehavetwopriorities–patient feedback,and treating patientsin therightplace,attherighttime
Howwedidin2023/24
Priority12023/24
Using patientfeedbackto driveimprovements
a) Leavinghospital–communicationarounddischargetarget= 71%,currentbaseline=23%
b) Improvecomplaint closure within30daysto50%byApril2023 (baseline40.5%)
c) Reduceoutstandingbacklog by70%byApril2023baseline39%
Ourprogress:
1.a)During2023/24therewere 469patientswho completeda real-timeinpatientsurvey.59%ofpatientsstated‘yes’whenaskedifthey werespokentoaboutaplantoget themwellenoughtogohome.57% ofpatientsstatedthattheywereinformedoftheirexpecteddateofdischarge.
HomeforLunchremainstheprimarydischargeprogrammeacross theTrustandthefocus.
Clinical DischargeFacilitators (Band6)havebeenintroducedinto theDischargeTeamtohelpwithimprovingthemanagementofcomplex dischargepatientsand supporting theadminteams with increased clinicalinput.
Retrainingofclinicalstaffundertakentoensuredischargechecklists arecompletedroutinely with patientsasearlyinthepatientjourney aspossible.
Literatureisnowreadilyavailableatallpointsinthepatientjourneydescribingdischargepathways appropriatetotheclinicalareas. Introductionofseniorstaffmemberstobeingavailableatsettimes dailytoanswerquestionsandfind outthedesiredinformation
Progress is monitored through updatesonprogressagainst the workstreamsatthePatientExperience Group meetingfor assurance of recommendationshavingbeen completedandimprovementsmade. Inaddition,thedocumentationaudit scores will focusonthe discharge checklistcompletionandrepeatreal-timesurvey
b) In Q3,265 complaints were closedwith107(40.3%)beingclosed within30workingdays.Thisisaresponserateof40.3%whichisadecreasefromQ2,2023/24(44.7%)of 4.4%
Howwespendourmoney
OperatingExpensesfor2023/2024
Staffcosts: ServicesfromotherNHSbodies: SuppliesandServices: Drugcosts: Establishment,transportandpremises: Depreciation,amortisationandimpairments: Otherspend–Includes£35.3minrelationto‘paymentstotheTrust’sPFIpartner forservicesprovided’:
TotalSpend2023/2024:
Incomefromactivitiesfor2023/2024
PatientincomereceivedfromClinicalCommissioningGroups.LocalAuthorities,other TrustsandHealthBodiesandDepartmentofHealth: Incomereceivedfromeducation,trainingand research:
Incomereceivedfromothersources:
Totalincome2023/24:
ForQ4, therewere247 complaintsclosedandofthose247complaints, 117(47.4%) were closed within30workingdays.Thisisan increaseof7.1%fromQ3
Forthe yearof2023/24,there were 1059 complaints closed with 457closedwithin30workingdays andaresponserateof43.2%.Thisis 6.8%shortofthetargetof50%this indicatesthattheserviceiscurrentlynotontrackandthebelowactions arebeingtakentoimprovethis Complaints actions: Thereisa newformalprocessinplacewhich includesclearescalation.Accessible onlinecomplaintstrainingforstaff werelaunchedon3June2024and areaccessibleviathecomplaintsintranethubpageforallstaff.Anonline trainingmoduleallowsbetteraccessibility to thesetrainingsessions whicharealreadyheldfacetoface/ overMSTeams.Therewillbeaccess totrainingonhowtonavigatethe complaintsmoduleinDATIX.
c) AttheendofQ3,therewere 137totalopencomplaintsincluding reopenedcomplaints andOmbudsmancases
Therewere106opencomplaints excludingreopenedcomplaintsand excludingOmbudsmancases.The backlogexcludingreopenedcomplaintsand excludingOmbudsman caseswas43
Forthe end of Q4,there were 145totalopencomplaintsincluding reopenedcomplaints andOmbudsmancases.Therewere101 open complaintsexcludingreopenedcomplaintsand excludingOmbudsman cases. Thebacklog excludingreopenedcomplaintsandexcludingOmbudsmancasesis26(25.7%).
Priority22023/24
Treating patients in theright place,attherighttime
a) Everyinpatient ward will identifyone to twopatientsevery day(sevendaysperweek)aspartof ‘HomeforLunch’initiative.
b)Improveduseofthedischarge lounge,bothseatedandbeddedareas,foralldefinitedischargestarget average30patientsperday
c) Alldischargecommunication with patients, carers andfamilies andthirdpartiesareinitiatedonadmission
Ourprogress:
a) TheTrust hasnot metthe 30%KPIforallinpatientdischarges tobeachievedbeforelunchconsistently Monday to Sunday.However, it is notedthere hasbeensignificantimprovementinthenumberof in-patientsdischargedbefore12.00 O’clock, especially Mondaysand weekends.
FromNovember2023,theTrust openedadditionalcapacitybedswith thepurposetofreeacutecapacityin response to thedemandrequired byouremergencyattendances.The Trustproactively transferred any patientsthatcouldgohomeforlunch andanypredictedfordischargesfor thefollowingdaywherepossibleinto thedischargelounge.Processeshave beenstrengthenedtosupportearly opportunitiesfor dischargecombinedwithproactive patient care planningandtreatment
TheHomefor Lunchteamhas providedfocused supportfor the SurgicalDivisionwhichachievedstatisticallysignificantimprovementin earlydischarges, decreasedlength ofstayandoveralldischargeperformanceMondaytoSundayacrossall specialties.Despitetheimprovement theoveralltargetwasnotachieved
b)TheDischargeloungehasbeen utilisedasaninpatientareafromOctober2023–April2024tosupport winterpressures.Thekeyfocusnow willbetoworkcloselywiththeDischargeteamandtoliaisewiththe siteteamtoensurepatientsadmittedtotheloungearemedicallyoptimisedfordischargetode-escalate andreturntoafullyoperationaldischargelounge7daysperweek.
Themainaimistohave30patientsdischargedviatheloungeper daywhenpatientsarenolongerbeddedinthisarea.Priortothelounge beingbedded25patientsonaverageweredischargedviathelounge acrossMedicineandSurgery.
c) Admissionsdocumentiscom-
2%
pleted,and patientsassigned dischargepathwayswithin24hoursof admission,indicatingwhatadditionalsupportifanymayberequiredto aidtimelydischarge ThishasnowgoneliveandmonitoredviaDischargeDashboardand theComplexDischargeTeam.
Priority32023/24
Reducingavoidableharm
a)Thebacklogofpressureulcers hasmadesignificantimprovements; however,thereremains20incidents thatrequirereviewbythescrutiny group.
b) Clearoutstanding incident backlogforcategory3and4pressure ulcersupuntilMarch2024
c) Develop systemstopromote timely investigationand validation ofpressureulcersrecordedviathe DATIXsystem.
d) Identifyandreportpressure ulcers earlierinpatient pathway anticipatinganincreaseinreported category1and2scorrelatingtoreductionofreportedcategory3and 4s
Ourprogress:
a)Targetachievedforwholeyear 2022/23andtherehasbeennobacklogofpressureulcerincidentsthat requiredreview
b)Targetachievedforwholeyear 2022/23andtherehasbeennobacklogofpressureulcer category 3,4 andunstageable
c) Thisyearhasseenareviewof theprocesstomaintaintimelyoversightofpressureulcerswithweekly pressureulcergroupstodetermine ifharmhasoccurred.Atthetimeof thisreport,incidentsrelatingtocategory3,4andunstageablepressure ulcers undergoareviewwithin10 daysofreporting.
d) Therehasbeenariseincategory2reportedincidents.Thisis indicative that pressure ulcers are potentiallybeingreportedearlierin thepatientpathway.Itisrecognised theremaybeotherreasonsforthis reportingofhighernumbersofcategory2pressureulcers.
Ourqualityprioritiesfor 2024/25
QualityPriority1:
Management of diabetes across allservicewithinDGFT
Amonthlycross-divisionalInsulinSafetyGrouphasbeenestablished tosupportinsulinsafetyacrossthe Trust,reviewincidentsandprovide amonthlyandbi-annualthematicreview.TheTrustnotedthehighnumberofincidentsbutthereisnosingle repositorythatshowscategoriesof harmataglance.
Availabilityofhybridclosedloop systemsformanagingbloodglucose levelsisinsufficienttomeetdemand asrecommendedbyNICE2023
Wheredowewanttobe?
n DevelopmentofapowerBIreportthatcategorisesharmwithdata collectedfromDATIX
n Sharedlearningacrosstheorganisationwithafocusinareasof highnumbersofincidents.
n Developmentofa dashboard thatcapturesthosepatientsthata digitalsolutiontothemanagementof theirdiabetes.
QualityPriority2:
Improve patient outcomes admitted with afractured neck of femur
ThecurrentSHMIforfractured neckoffemuris133.Thisplacesthe Trustwithinthe top10Trustsfor poormortalityofthiscondition Wheredowewanttobe?
n Theaimisthatthetrustwill bebackwithintheexpectedrangeof 100within12monthsandmaintainingthis
n Improvementgrouphasbeen setuptoincludemembersofMDT n ThegroupwillusetheKPI’s setoutbytheNationalHipFracture databasetoidentifyareaswhereimprovementcouldbemadeaswellas dataprovidedbyInformatics.
n Earlypriorityareatoensure thatadmissiontoaspecialisedward/ unit within an appropriate time is
critical as pernational standards
n Reduction of theatredelays. We will report on this througha numberofforumstoensurethereis appropriatefocusandoversighton theprogressmade
QualityPriority3:
Improveoutcomesforourpatientsadmittedwithcerebralvascularaccident
StrokeSHMIiselevatedat135 andthere is evidenceofreduced SentinelStrokeNationalAuditprogramme (SSNAP)datafor recent periods.Wehaveidentifiedlackof accesstospecialiststrokebedsand delaysinCTheadacquisition
Thelatestdatashows that we havealwaysachievedSSNAPlevelC withprioritisationofathrombolysis bedandrapidvettingofCTheadrequestshasbeenfacilitated.Thereis stillachallengewithswallowingassessmentsbeingcompletedontime, whichisbeingreviewedbytheseniorAHPteam.
Wheredowewanttobe?
n Thekeyambitionistoreacha SSNAPscoreof70(LevelB)byQ3
n Reviewand implement new strokeguidelinespublishedApril23. Willrequireustoprovideadditional therapyinputforallstrokepatients.
n AItechnologywillautomaticallyreportCTheadwithinminutes ofimageacquisitiontoenableearly decision forthrombolysis. It will alsoenablerapidimagetransferbetweensecondaryandtertiarysites, improvingaccess to mechanical thrombectomy,aswellasthrombolysis,forstroke
QualityPriority4:
Improveourpatientsurveyresultsinfourkeyareasasidentified asmainthemesfrom2022results receivedbytheTrustOctober2023
TheOverall Patient Experience Score(OPES)rangedfromthelowest scoreinEnglandof7.4tothehighesttrustscoreinEnglandof9.1.The Trustscorefor2022is7.8incomparisonto8.0in2021andisperforming ‘aboutthesame’whencomparedto allothertrusts.TheTrustisinthe bottom5oftrustswiththelowest scoreincomparisontoothertrusts withintheregion
Asmall number of questions withineachsectionareperforming ‘somewhatworse than expected/ worsethanexpected’incomparison to theaverageofTrustssurveyed andtheseincludepainmanagement andhydration&nutrition
Wheredowewanttobe?
Thepatientsurveyresultshighlightfourkey themesasdetailed belowwithcommunicationrunning througheachofthe themes.The ChiefNursehasagreedResponsible SeniorOfficer(RSO)tosupporteach workstream.
To improveour patient experienceresultsinthefollowingareas.
n Pain–DivisionalChiefNurse inSurgery
n Nutrition andhydration –ChiefAHP
n Discharge–Divisional Chief NurseinMedicine
Data will be captured each monththroughourvolunteersand auditswithinAMaT,tomonitorimprovementsand inform interventions.ThiswillallowfortriangulationofdatawithourRSOensuring thevoiceofourpatientsisreflected in future developments. TheRSOs willreportthroughpatientexperienceonprogress
Theaimistoimproveouroverallscoresthroughprovidingabetter patientexperience
QualityPriority5:
Improvecaredelivered to our patientswhohaveDementiaorDelirium
TheDementia andDelirium Team(FormerlyOlderPeople’sMentalHealthTeam)arethefirstpoint ofcallforpatientswithcomplexvulnerabilities,suchasDementia,Delirium,Korsakoff’sandbehavioursthat challengeand require restrictive interventions,tooffersupportand advice
OurDementiadataagainstfind, referandtreathasbeeninconsistent andbelowagreedcompliance
Chemicalrestraintrequiresfurthereducationimprovingaccuracy ofdatawithinDATIX.
Tounderstandthehighreadmissionratesforthosepatientswithdelirium.
Wheredowewanttobe?
AppointtwoAdmiralNursesto supporttheDeliriumagenda.
MonitorDATIXforhighnumbers ofchemicalrestraintbeingusedto providefocusedtrainingandeducation
Toreviewhighreadmissionrates andunderstandthereasonforreadmissionandprovidelearningforany readmissionsforfaileddischarges n Aimtoreducereadmissions.
n Evidenceoftrainingandeducationprovidedtoareaswithhigh usageofchemicalconstraint
n ReductionofDATIXincidents inQ4onceAdmiralNursesembedded.
QualityPriority6:
Toimprovetheserviceweprovidetothosepatientswithlearning disabilities.TheNHSlearningdisability standardsbenchmarkingexercisehasidentifiedgapsinthecurrentTrust-wideprovisionofferedto peoplewithalearningdisability.
Wheredowewanttobe?
n Complianceof90%forOliver McGowantraining.
n Developchampionsinevery area to supportlearningdisability agenda.
n Embeddedlearningdisability steeringgroupwithdivisionalrepresentation
n Scope andestablishmobile resources‘bagofcalms’thatcanbe made available forthose patients thatrequirethem
TheLearningDisabilityStandardsactionplanwillbemonitored throughInternalSafeguarding Board(ISB)andreportintoPatient Experiencecommittee.
MonitoringoftheQualityPrioritieswillbethroughaquarterlyreporttotheQualityCommitteewho will monitorthe Trust’sprogress whilstsupportingtoresolveanybarrierstoensureweachieveourpriorities.Complianceof90%forOliver McGowantraining
n Developchampionsinevery area to supportlearningdisability agenda.
n Embeddedlearningdisability steeringgroupwithdivisionalrepresentation
n Scope andestablishmobile resources‘bagofcalms’thatcanbe made availablefor those patients thatrequirethem
TheLearningDisabilityStandardsactionplanwillbemonitored throughInternalSafeguarding Board(ISB)andreportintoPatient Experience committee. MonitoringoftheQualityPrioritieswillbe throughaquarterly report to the QualityCommitteewhowillmonitor theTrust’sprogresswhilstsupportingtoresolveanybarrierstoensure weachieveourpriorities.
OperatingIncomefrompatientcareactivities
OtherOperatingIncome
TotalOperatingIncomefromcontinuingoperations
OperatingExpensesfromcontinuingoperations
OperatingSurplus/(Deficit)
FinanceCosts
Financeincome
Financeexpense-financialliabilities
PDCDividendspayable
NetFinanceCosts
Gain/(loss)ofdisposalofassets
Corporationtaxexpense
Surplus/(Deficit)fortheyearfromcontinuing operations
SURPLUS/(DEFICIT)FORTHEYEAR
Othercomprehensiveincome/(expense)
Willnotbereclassifiedtoincomeandexpenditure:
Impairments
Revaluations
Fairvaluegains/(losses)onequityinstrumentsdesignated atFVthroughOCI
Otherreservemovements
TOTALCOMPREHENSIVEINCOME/(EXPENSE)FORTHE YEAR
Group YearEndedYearended 31March31March 2024 2023
£’000£’000 550,056 507,259 29,321 38,095 579,377545,354 (570,161)(529,285) 9,21616,069
2,125765 (41,765) (12,630) 0(3,903) (39,640) (15,768) 69 (184) (65) (54) (30,420) 63 (30,420) 63 (55,627)0 26312,982 (2)(36) 30 (85,783) 13,009
579,323545,068 (570,146)(529,362) 9,17715,706 2,014689 (41,765) (12,630) 0(3,903) (39,751) (15,844) 69 (184) 00 (30,505)
Allincomeandexpenditureisderivedfromcontinuingoperations.TherearenoNon-ControllingInterestsintheGroup, thereforethedeficitfortheyearof£30,420,000(2022/23surplusof£63,000andtheTotalComprehensiveExpenseof £85,783,000(2022/23TotalComprehensiveIncomeof£13,009,000)iswhollyattributabletotheTrust
Non-currentassets
Intangibleassets
Property,plantandequipment
RightofUseAssets
OtherInvestments/financialassets
Receivables
Totalnon-current assets
Currentassets
Inventories
Receivables
Cashandcashequivalents
Totalcurrentassets
Currentliabilities
Tradeandotherpayables
Borrowings
Provisions
Otherliabilities
Totalcurrentliabilities
Totalassetslesscurrentliabilities
Non-current liabilities
Borrowings
Provisions
Totalnon-current liabilities
Totalassetsemployed
Financedby
Taxpayers’ equity
PublicDividendCapital
Revaluationreserve
Incomeandexpenditurereserve
Others·equity
CharitableFundreserves
TotalTaxpayers’andOthers’equity
Group YearEndedYearended 31March31March 2024 2023 £’000£’000 9,1268,514 177,784248,844 18,179 19,862 2021,433 18,649 16,885 223,940
13,778 39,709 39,264 (35,741) (45,669) (13,168) (8,093) (176)(118) (3,366)(3,489) (52,451) (57,369) 211,198277,433 (277,464){120,382) (554)(644) (278,018){121,026) (66,820) 156,407 71,801 65,045 7,15462,516 (148,335)26,175 2,5602,671 (66,820) 156,407
(35,602) (45,762)
(277,464)(120,382) (554)(644) (278,018)(121,026) (70,991} 152,319 71,80165,045 7,15462,516 (149,946)24,758 00 (70,991) 152,319
Hospitalstaff togetfestiveas marketreturns
Stallsoutsidethehospital
Dudley NHS Trust’sChristmasmarketwillbereturningto supportlocal small businesses andthe NHS charitylater this year
TheDudleyGroupNHSFoundationTrustispreparingtoget into theChristmas spirit with preparationsbeingmadeforthe returnofthepopularmarket.
Theeventissettotakeplace on Wednesday4th December, from11amto4pm,atthemain entranceofRussellsHallHospitalandwillgivestaffandvisitorsthechancetosupportsmall local businesses andthe DudleyGroup’sNHScharity,whilst snapping up some festivepurchasesaheadofChristmas.
With around adozen stalls setupoutsidethemainentrance ofthehospital,shopperswillbe abletopurchaseitemssuchas handmadegreetingcards,baked goods,jewellery,handmadebath andbodyproducts,candles,wax meltsandmuchmore!
Themarketwill also coincide with theswitch-on of the Trust’sChristmas lights,which will shinebrightfor alltosee throughoutDecember,rightinto thenewyear
Ifyouarealocalsmallbusinesswhowouldbeinterestedin gettinginvolvedinthe Dudley Group’sChristmas marketfor 2024,pleasecontactthecommunicationsteamvia:dgft.communications@nhs.net
Excitingfuture
FromPage1
I’dliketotakethisopportunitytostronglyencouragethose ofyouwhocan,totakeupthe NHSwintervaccinationstohelp usprotectourlocalcommunity Ourteamscontinuallyworkincrediblyhardtokeepthepeople ofDudleyandsurroundingareas safeandhealthy,andyoursupportinhelpingusachievethisis greatlyappreciatedanddoesnot gounnoticed.
Wehopeyouenjoythiseditionandthankyoufortrusting uswithyourcareandforalways supportingyourlocalNHSworkers.
Improvinghealthcareforcommunities
Amessage from SirDavid Nicholson, chair,The Dudley GroupNHSFoundationTrust.
As chairofall four provider trusts across theBlack Country, I have seen first-handthe tremendousimpactthatcollaborationcan have on improvinghealthcarefor ourcommunities.
Workingtogetheracrossorganisationshasopenedupnewopportunitiestoshareexpertise,streamline services, andensurethatpatients receivethebestcarepossible.
Theprovidercollaborativeisallowingustotacklechallengesheadonanddelivermoreintegratedand efficientcare,andIamexcitedabout thepotentialthisholdsforthefu-
tureofhealthcareinourregion
Within this edition you’ll see just some of thesuccesses our Trusthasdeliveredforthepeople ofDudleyandthesurroundingareas. Ourteams have workedtirelesslytoachieveaccreditationsand re-accreditation,deliver excellent healthcareanddevelopnewservicesandfacilitiestobenefitourlocal communitiesandthepeoplethatwe servebothnowandinthefuture
Whilst this edition celebrates thepast fewmonthsatThe DudleyGroup,weknowalltoowellthe challengestheNHSfaces, andthe recentpublicationoftheLordDarzireviewbringsthosechallengesto theforefrontformany.Thisimpor-
tantreportoffersafoundationfor ustobuilduponaswelookaheadto thedevelopmentofa10-yearplan fortheNHS,whichweexpecttosee inthespring.
In themeantime, we remain committedtodeliveringhigh-qualitycarewhileworkinghardtorecoverourfinancialposition
Wewillcontinuetodowhatwe dowell,whilestrivingtoimprove servicesandhealthoutcomesforall ourpatients.
Aswelooktothefuture,I’dlike towarmlyinviteyoutoourannual membersmeetingonOctober17th, wherewecancometogethertoreflectonthepastyearandlookahead towhat’snextforTheDudleyGroup
RussellsHallHospital marks40thbirthday
Earlierthis year TheDudley Group celebrated the40thanniversaryofthe officialopeningofRussellsHallHospital.
On May21st, 1984,HRH PrincessAnnevisitedDudleytoofficially open thenew hospital building whichhad welcomedits first patientsinMarch1984
Weaskedmembersofstafffor theirmemoriesoftheday: TracyBeese,improvementlead forcancerservices,said:“Iwashere thedayPrincessAnneopenedthe hospital
“Iwasworkingonmylastward beforesittingmystatefinalexam,I workedonC26withSrBrattWyton, onthedayitwasabuzzingenvironment
“Everyonewasexcitedandweall keptgoingtothewindowtoseeifshe hadarrived.SrBrattWytonmade sureallthestaffworkingwereable togoandseethePrincessatsome stageduringhervisit.
“I wasinthe group of student
nurses that sheinspected on the corridor,wewereinaweandfeltso proudtohavethislovelynewhospital.Shewasveryinterestedinhow wefeltaboutworkinghereandwhat itwaslikebeinganurse.”
RosalindAnslow, resuscitation
officer,said:“Iwasondutyonthe daythehospital opened andwhen PrincessAnneofficiallyopenedthe hospital
“Iwasastaffnurseworkingon oneoftheSurgicalWardsthatPrincessAnnewasshownaround
“I still have afew memories; Cleanuniformanddressedcorrectly forthedayofthevisit,eghaton;hair up;nojewellery.
“I remember thehospitalmanagementteamatthetimewereallowedtoinvitetheirpartnerstobe introduced
“Onthe ward Iworkedon, we hadto findsuitable patientswho couldbeintroduced
“Onthedayofthevisiteverything wascleanandprepped.Iwaswith apatientwhowasnotbeingintroduced,andasHRHcamepast,she spoketothepatientwhowasvery pleased.Ithoughtitwasaniceday.”
KarenMcGarry,oncologydata manager,added:“Iwasherewhen PrincessAnneofficiallyopenedthe hospital
“Shewassolovely,theonething Iwillalwaysrememberisthatshe wenttoeveryonethathadadifferentuniformonandaskedthemwhat theirrolewasandchattedwiththem foragoodfewminutesandshenever rushedpeople.”
SirDavidNicholson
HRHPrincessAnnemeetsstaffatRussellsHallHospitalonMay21st1984
Royalapprovalforvirtualward
Celebrations took placeat Russells Hall Hospital after theTrust’s world-renowned Paediatric VirtualWardwelcomedits 1,000th patientin earlyMay.
Theprogramme,which first launchedinMarch2022asapilotat theDudleyGroupNHSFoundation Trust,wasthefirstofitskindinthe NHSandcountryandhassavedover 1,945beddayssinceitsinception
Withsevenmembersofstaffnow partoftheteamleadingtheservice, thepatient capacity hasdoubled, withuptotwelvepatientsnowable tobeplacedonthevirtualwardserviceatanygiventime
Inadditiontothis,theteamhave beengiventhe‘royal’sealofapprovalandwereattendeesattheRoyal GardenPartyatBuckinghamPalace onWednesday8thMayinrecognitionoftheincredibleworktheyhave doneforpatientsacrossDudley.
With theirmajestiesKing CharlesandQueenCamillainattendancealongsidefurthermembersof theroyalfamily,theteamwereinvitedtothedaywhichcelebratedpublicservicemembersfromacrossthe country,enjoyingteaandcakeinthe royalgardens
Diane Wake,chief executiveat theDudleyGroup,said:“Weareincrediblyproudofourpaediatricvirtualwardanditsachievementssince launch “Receivingsomuchrecognition fortheinnovationsithasboughtto
MembersoftheteamattheBuckinghamPalacegardenpartyinMayCelebrationsaftertheTrust’sPaediatricVirtualWardwelcomedits1,000thpatient
healthcareacrosstheNHSiswelldeservedandwe’reproudtobeatthe forefrontofutilisingtechnologyto improvepatientcare.”
SincebeinglaunchedinDudley, virtualwardshavesincebeenrolled outacrosstheBlackCountry,with morethan4,000childrensupported todate
Dr Ananta Dave, ChiefMedical OfficerfortheNHSBlackCountryIntegratedCareBoard,said:“Weknow thatbeingtreatedathomecanhave ahugelypositiveimpactonpatients, especiallychildren.
“Virtualwardsallowpatientsto gethospital-levelcareathomesafely andinafamiliarenvironment,and italsomeanstheyarenotseparated fromtheirfamilies,providingpeace
ofmindforlovedones.Over4,000 children have alreadybeentreated on avirtual ward in theBlack Country,whichmeansnotonlydo theyspendlesstimeinhospital,but paediatric beds arethere forthe childrenthatneedthemmost,when theyneedthem.”
Theservice hascontinued to shareits learning andknowledge withNHSTrustsnationally,aswell as internationally with healthcare companiesfromDelawareandFloridaintheUSAandPerth,Australia alsotakinginterest Aparent,whosesonisapatient onthevirtualward,said:“ThePaediatricVirtual Ward is fantastic!I wassoworriedabouttakingmyson homefromhospitalafterbeingon
oxygen,howeverthevirtualwardlet mecheckhewasokayathomeand stoppedmeworrying
“Withoutthisservicewelikely wouldhavebeenbacktotheGPor hospital.Itallowedustohavepeace of mind andwealsohad agreat night’ssleepathome!”
Patientswho areidentifiedas needingtobemonitoredwhilstnot requiringacutecareareabletoreturnhomethroughthevirtualward, wheretheir family or carers can comfortablymonitorandsharetheir vitals throughNHS-issuedDocobo tabletsthatprovideconsistentcontactwiththehospital’svirtualward team AdrianFlowerday,ManagingDirectoratDocobo,said:“‘Weareso
proudofsuccessofthisvirtualward programmeanddelightedthatour remote monitoringtechnologyhas beenabletosupportit.
“Theprogrammeisprovidingso manybenefitstopatientsandclinicians–aswellasbenefitsforparents –havingchildrenathomeandknowingthattheyare still beingmonitoredbyaclinicalteamofferssuch reassurance. ”
TheteamhaspresentedthePaediatricVirtualWardattheEuropean AcademyofPaediatricsCongressin Venice,theRoyalCollegeofPaediatricsandChildHealthConferencein GlasgowandtheAssociatedofExcellenceinPaediatricsInternational ConferenceinParis.
AItechnology aidsstrokecare
Weareexcitedtoannounce that theartificialintelligence software‘RapidAI’was introducedatRussellsHallHospital, withtheaimofimprovingcare forstrokepatientsacrossDudley andfurtherafield.
Interventional Neuroradiology andStroketeams,with thesupportofDigitalTransformationandImagingITdepartments, have launched RapidAI aspartoftheTrust’sstrategyto improvepatientcarethroughthe adoptionofnew,innovativetechnology.
Stroke is alife-threatening anddisabling condition where thebloodsupplytopartofthe brainiscutoff.Timelyandeffectivemanagementofpatients withsuspectedstrokeisvitalto ensurethebestoutcomeforthe patient.Brainscansofpatients areusedtoidentify thecause ofthestrokeandthespeedand accuracyintheinterpretationof thesescansbycliniciansiscriticaltodiagnosisandtreatment.
Toaidfasterdecisionmaking andrapidinterventionbyclinicalteams,artificialintelligence (AI)solutionsforstrokeareincreasinglybeingadoptedacross theNHS.The softwarecreates enhanced, high-quality images frompatientscans,toempower clinicianstomakefasterdiagnosesandtreatmentdecisionsfor strokepatients.
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NewchiefnurseMartina anexpertinpatientsafety
TheDudley Group NHS Foundation Trustispleased to welcome new chiefnurse Martina Morristotheir Trustboard of directors.
MartinajoinedtheTrustinearlyMarchandbringstotheroleher expertiseinoperationalandstrategicnursingandmidwiferyagendas, practice development,quality improvement,patient safety andpatientexperienceandengagement
“Iampassionateaboutensuring thatstaffaresupported,empowered andequippedintheirrolestoprovide high-quality patient care and experienceanddrivecontinuousand outcomefocused improvements,” saidMartina.
“Iamalsoverykeentoensure thepatientvoiceisheardandopportunitiesforpatientengagementand co-production aremaximised,”she added.
Originally from Slovakia,Martinaqualifiedasanadultnursein 1994 beforeworking in intensive careandtheatres.
ShesettledintheUnitedKingdomandsecuredherfirstregistered nursingpostin2000onthecritical care unit at theWrexham Maelor HospitalinNorthEastWales.
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In 2005,she relocatedtothe Midlandsanddevelopedhercareer focusingonpractice development, quality,safetyandstandards,underpinnedbyrobustgovernance.
In hercareer, shehas worked inavarietyofseniorrolesinacute providersandregionally,withinthe MidlandsandEastregion.
Toconsolidatehernursingleadershipandexperience,Martinasuccessfullycompletedthe national AspiringDirectorsofNursingtalent pipelineprogrammein2020,facilitatedbyNHSImprovementandNHS LeadershipAcademy.
Diane Wake,chief executiveof TheDudleyGroup,said:“I’mdelightedthatMartinahasjoinedourboard ofdirectors.
“Her expertiseinquality improvementandpassiontoempowerstafftodeliverhigh-qualitycare forpatientswillplayavitalrolein theTrustdeliveringcontinuousimprovementsinnursing,midwifery andAlliedHealthProfessions.”
Interimchief nurseHelen Blanchardleftthe TrustinMarch afterensuring asmoothhandover period.The Trustthanked Helen forherprofessionalleadershipand wealthofknowledgeduringtheinterim.
NewChiefNurseMartinaMorrisjoinedtheTrustinearlyMarch,bringingher expertiseinpatientsafetyandqualityimprovement.
Angies Helping Hands
AsaCommunityInterest Company,AngiesHelping Handsisfarmorethanjustthe shopthatyouseeontheHigh StreetinCradleyHeath.
Somuchmoregoesonbehind thescenesandthemoney raisedinthe shophelpsto fundtheworkthatwedo.I wantedtoexplainalittleabout someofthatwork.
Angelahasworkedinanimal rescueforoverfortyyears.
Herpassionforthewelfare ofanimalsisunmatched particularlytheanimalsinour localarea.
Duetothecostofliving crisismanyanimalrescue organisationsacrossthe countryareeitheralreadyfull orverynearlyatcapacity.
Somanyanimalsareinneed ofhelpbuttherescuesjust physicallydon’thaveroom.
Itisheartbreakingforall involved.
Angela’sconcerniswhat happenstothoseanimals thattherescuescannottake buttheownerscannotafford tokeep?
TheAngie’sHelpingHands shopisahubofinformation andadvice.Angelaand
herteamareonhandto offerguidanceandsupport concerningyourpet,no matterwhatyourquestions maybe.
Theycansignpostthose eligibletocharitiesand organisationswhocanoffer �nancialassistancetopet owners,theycanhelpto providepetfoodifneeded andhelpwiththecostof emergencyveterinarycare.
AngiesHelpingHandswants tohelpallpetownersin genuineneed(regardlessof employmentstatus)tokeep theirpetsandtobridgethe gapandeasethepressureon rescueorganisations.
TheshopisopenMonday, Tuesday,Wednesday,Fridays andSaturdays.10amto3pm. Ifyouwouldliketospeak tosomeonecon�dentially regardingyourpet this canalso bearranged. Justmessagethepageorpop intotheshoptoarrange.
Thevisionofthosetwo dogsintheparkishaunting Angela.Shewantsthepeople ofcradleyHeathtoknow thatthereishelpoutthere regardingyouranimals.There arepeoplewhocareand
DelightafterTrust isratedgoldagain
TheDudleyGroup arethrilled to announcethatwe have maintained theGoldStandard in theEmployers Networkfor Equality &Inclusion’s (enei) Talent Inclusion andDiversity Evaluation (TIDE) accreditation
TIDEisabenchmarkingtooldevelopedbytheEmployersNetwork forEquality& Inclusion (enei) to assess organisational performance andprogress concerningdiversity andinclusion
TIDEmeasuresourorganisation againsteightdifferentareasofdiversityandinclusionpractice
n Yourworkforce
n Strategyandplan
n Leadershipandaccountability
n Recruitmentandattraction
n Traininganddevelopment
n Otheremploymentpractices
n Communicationsandengagement
n Procurement
TheTrusthasparticipatedinthe assessmentsince2020,makingsignificantprogressovertheyears.We movedfromanoverallscoreof36% workingatthe‘mobilise’leveltoour 2024scoreof89%workingatthe ‘sustain’level
Weperformedexceptionallywell incommunicationandengagement
therearepeoplewhowilldo everythingthattheycanto supportyouandyourpet. Noanimalshouldsufferlike thosepoordogsdid!! Angelacan’tsavethem all.....butboy! shewill most�e�nitelyt�y. �lease�eachout!! Thankyou.
(100%),workforce(99%),andtraininganddevelopment(91%).
SubjectAreaResults:TheTrust isatthe‘sustain’leveloverall:Notably,ourprocurementdepartment hasmadesignificantprogresswith itsaction plan andachieved75% inthe2024assessment,a14%improvementonthepreviousyear.
AllTIDEentries arebenchmarkedagainstallotherorganisationseachyear.
ThisisknownastheTIDEmark. Whereaminimumlevelofentries inaparticularsectororcountryis achieved,eneiwillbenchmarkand sharetheseresults.
Wearedelightedtohavemaintained ourgold awardfor 2024 185organisationstookpartinthe assessments, andweranked15th overall,ranking9thinthehealthand caresector
Despiteachieving acommendable 89%inthe 2024/25self-assessment,wearenotrestingonour laurels. Thereporthas identified areasforimprovement,andweare committedtoworkingthroughour equalityjourneyactionplantoensurewemaintainourgoldawardin 2025
Formoreinformation on our Equality,Diversity andInclusion Journeyandouractions,pleasevisit ourwebsite:www.dgft.nhs.uk/ about-us/equality-and-diversity/ Disability Confident Leaderstatusrenewedforanotherthreeyears
TheTrust is delightedtoannouncethatourDisabilityConfident Leaderstatus,whichisaccreditedby theDepartmentforWorkandPensions,wasrenewedon2ndMay2024 forthenextthreeyears.
Trustmarks30 yearsoforgan donorregister
During Organ Donation Week NHS Blood andTransplantandTheDudleyGroupNHS FoundationTrust,celebratedthe factthattheNHSOrganDonor Register hasbeensavinglives for30yearsthroughthegiftof organdonation
As part of thecelebrations, TheDudleyGrouphostedMayor ofDudleyCouncillorHilaryBills andMayor Consort, John Bills, tore-dedicatetheirwell-recognisedorgandonationsculpture basedatRussellsHallHospital.
Markingthetenyearssince thesculpture’s creation,which commemorates theimportance oforgandonationinDudley,the Trustwerejoinedbyclinicalstaff aswellaspatientswhohavebeen recipientsoforgandonations.
TracyNorthallwasarecipient of amultipleorgan transplantinDudleythreeyearsago, whichsavedherlife.
Whenaskedwhyorgandonationissoimportant,shesaid: “Iwasgivenanewleaseoflife throughorgandonation.I received anew pancreas,liver, small bowel, largeboweland spleen–allofwhichsavedmy lifeandhaveenabledmetosee mychildrengrowup.
“Ittakesjusttwominutesto signupandyoutrulyaregiving someonethegiftoflife.”
Programmeaimstospot lungcancersignsearlier
Dudleyresidentsaged55to75 whosmokeorhaveahistoryof smoking, nowhave access to a vitalnewhealthserviceaimed at improving theearly detectionoflungcancer
TheTargetedLungHealth CheckProgramme(TLHC)hasbeen launchedacrossDudleytoimprove outcomesfor those at risk of lung cancerintheareafollowingsuccessfullaunchesinBirmingham,Solihull andSandwell.
Thenewservicetargetsindividualswhoare:
n Betweentheagesof55and74.
n Haveahistoryofsmoking.
n AreregisteredwithaDudleyGP
Eligibleresidentswillreceivea letterfromtheirGPinvitingthemto alunghealthcheck,whichincludes anassessmentoftheirriskoflung cancer
Theprogrammeisstartingwith practicesbasedinKingswinfordand willberolledouttomorepractices acrosstheboroughoverthecoming weeks.
Dudleynowhasanopportunity toimproveearlydetectionoflung
cancer,ascurrently,ahigherproportionofcasesarediagnosedatlater stages
TheTLHCProgrammeaimsto addressthedisparitybyproviding accessible andproactive screening foreligibleindividuals
Dr Mazhar Chaudri, clinical director forTargetedLungHealth Checks/consultantrespiratoryphysician,said: “Earlydetection saves lives.Byidentifyinglungcancerat anearlystage,wecansignificantly improvesurvivalratesandprovide timelytreatment
“TheintroductionoftheTargetedLungHealthCheckProgrammein Dudleyisasignificantmilestonein ourongoingeffortstoreducecancer mortalityrates
“Iencouragealleligibleindividualstoparticipateinthisvitalprogramme.”
To encourage participation, an awareness campaign is being launched,includingadvertsonbuses,socialmedia,andBlackCountry Radio.
Additionally,amobilescreening vanisstationedatlocationsacross Dudleytoprovideconvenientaccess to thelunghealthcheck forresidents
Honourforpharmacist
TheDudleyGroup’sChiefPharmacistRuckieKahlon
CongratulationstoThe Dudley Group’schief pharmacist Ruckie Kahlonwhohasbeendesignatedas aFellowoftheRoyalPharmaceutical SocietyfordistinctionintheprofessionofPharmacy
TheFellowshipisawarded to memberswho have made an outstanding original contribution to theadvancement of pharmaceutical knowledgeorattaineddistinctionin thescience,practice,profession,or historyofpharmacy
Ruckietoldus:“I’vebeenpracticingasapharmacistforover33years, allofthisinsecondarycareandmy roleaschiefpharmacisthasbeeninstrumentalincollaboratingwithsystem,regionalandnationalpartners toleadandenableservicetransformation
“Iamprivilegedtohaveaseatat
anationaladvisorypanelandchaira regionalnetwork,alltheseexperiencesenrichtheworkIdolocally
“Ourprogressiveapproachatthe Trusthasledintheimprovementof awiderangeofpharmacyservices, thataresupportingsafepatient-centredcare.Wehavetransformedour clinicalpharmacypracticethatsupports ourwardteams andpatient flow,embeddedpharmacists into clinical teams, undertakendispensingservice transformation,enabled medicinesoptimisationwithclinical specialityleads,drivingdigitalmedicinesdelivery,developnon-medical prescribingand supporting cancer servicesthroughourasepticdispensingprovision
“It’sanhonour,privilegeandtrulyhumblingtoberecognisedformy contributiontotheprofession.”
Amobilescreeningvanwillofferaconvenientplaceforresidentstogetchecked
Call4ConcerngivesTrust patientshelpandsupport
In April, TheDudley Group, alongside otherNHS trusts, launched Call4Concern©, a safetyserviceforinpatients.
Call4Concernenablespatients and/or relatives, carers,advocates to callfor urgent help andadvice when they areconcernedthatthe patient’s deterioratingcondition is notbeingadequatelyrecognisedby thewardteams
Theinitiativeispartofthe Trust’sresponsetoMartha’sRule, whichwas foundedwhenMartha Millsdiedin2021afterdeveloping sepsis in hospital followingadmittancefor apancreaticinjuryafter fallingoffherbike.
Martha’sfamily’sconcernsabout herdeterioratingconditionwerenot respondedto,andin2023acoroner ruledthatMarthawould probably havesurvivedhadshebeenmoved tointensivecareearlier
In response to this andother casesrelatedtothemanagementof deterioration,theSecretaryofState
forHealthandSocialCareandNHS England committed to implement ‘Martha’sRule’;toensurethevitallyimportantconcernsofthepatient andthosewhoknowthepatientbest arelistenedtoandactedupon.
If anypatient or theirfamilies areconcerned,theyareaskedtofollowthethreesteps:
n Speaktothepatient’shealthcare teamabouttheirconcerns
n Ifthey’renotsatisfiedwiththeresponsereceived,asktospeaktothe nurseincharge.
n Iftheyarestillnotsatisfiedthat theirconcernshavebeenaddressed andtheclinicalconditionisdeteriorating,thisisthetimetoplaceaCall4Concern
TheCriticalCareOutreachteam runtheCall4Concernservice24/7 andwillrespondquickly,assessthe situationandworkwithourmedical teamsandotherhealthcarestaffas needed
TheDudleyGroupNHSFoundationTrustisinvitingmembers ofthepublictoattendthefirst in-person‘behind thescenes’ eventsince2019atBrierleyHill HealthandSocialCareCentre
Thisexclusiveeventwilltake placeonTuesday24thofOctober, offering aunique opportunity toexploresomeoftheessential servicesprovidedbytheTrustto thelocalcommunity.Theeventis designedtoshowcasekeyservicesinawaythatoffersthepublica closerlookattheincrediblework beingdonebehindthescenes.
Attendees will have theopportunitytogaininsightintothe operationsofseveral important departmentsand teams,includingpharmaceuticalhealth,virtualwardsinmedicine,theClinical HUBandlegulcercare
Inaddition,variousotherdepartmentswillbeinattendance toanswerquestionsandexplain how theirservices benefit the local population.These include, theLungHealthScreening Programme,Podiatry,CareHomeEducationTeam(CHET),Continence, practice development nurses, Community Musculoskeletal Assessment andPhysiotherapy Service,PaediatricVirtualWard, Ultrasound,MedicalPhotography andCardiologyand theDudley ImprovementPracticeTeam
Celebratingexcellenceatawards
Clinicaland non-clinical staff were amongthe winnersat an incredible awards evening whichcelebrated theinnovative workand dedication shownwithintheTrust.
HostedbyITVNewsCentralpresenterSameenaAli-Khan,theceremonywasheldattheGrandStation Hotel,Wolverhampton,onThursday June23rd.Thankstoourtrustcharityandsponsorsforhelpingtomake thiseventhappen.
Amongstthewinnerswerethe breastcarenursingteam.Sadly,they lost one of theirown beloved colleaguesfrombreastcancerin2019
andhaveusedwhattheylearntfrom theexperiencetoimprovetheservicefortheirpatients.
Rachael Willets, consultant breastnurse,said:“Thebreastnursingteamweredeeplyhonouredto receivethisaward,especiallyaswe know howhard-working anddedicated manyofour colleagues are too.”
Winnersalsoincludedthecommunity-based pulmonaryrehabilitation team,who won thePatient Choice Award, whichisa special awardwherenominationscomedirectlyfrompatients.
LauraVandenHuele,pulmonary rehabilitation team lead,said: “It
meanssomuchtobenominatedby apatient more than anything else becauseIthinkourteamalwaysgo aboveandbeyondforourpatients.”
Winning theChair’s Lifetime Achievement Awardwas Professor SauidIshaq,aconsultantgastroenterologist whohas been with the Trustfornearlytwentyyearsandis renownedforhisinnovativeendoscopicwork.
ProfessorSauidIshaqwas‘lost forwords’afterbeingsurprisedon thestagebyhisfamilyandadded:“I wasdelightedtoreceivetheLifetime AchievementAwardandwouldlike tothankeveryonewhohasplayeda partinthatjourney.”
DrMinYenWongreceivedtheUnsungHeroClinicalAward
Teapartiesmark76yearsofNHS
BigTeaeventsraisedover£2,400Celebratingthe76thanniversaryoftheNHS
To celebratethe 76th Birthday of theNHS,wards anddepartmentsacrossthe Trust, as well as PegasusAcademy andDudley College, came together to host theirown NHS BigTea parties from July 1stto5th,tocelebrate themilestoneandraisefundsfor theirown areasorfor theTrust charity
TheNHSBigTeaisanannualfundraisingandawarenesscampaignwith theaimofcelebratingtheNHSbirthdayandrecognisingthevitalworkof
NHScharitiesinsupportingo service.TheDudleyGroupNHS ityencouragedTruststafffro allsites,topopthekettleona asliceofcakewithcolleague tientsinthenameoffundraisin
Theteapartieswereahug withmanyareasbeautifullyde withbunting,balloons,andce es.Lotsofcakeswereenjoye tientsandstaffandtheyallhad derful time celebratingthe thankingthestafffortheirhar
Overall, theNHS BigT raisedover£2,400!
ThegynaecologyteamhostsaBigTeaevent
Boardmeetings
TheTrust board will next meetonThursday14thNovember2024andwillbeheldfaceto face
Theagendaand meeting paperswillbeavailableonthe Trust’swebsite theweekbeforealongwithfuturemeeting dates.
Thereisanoptionforgovernorsandmembersofthepublic to submit anyquestionsthey mayhavetotheboardforconsideration
Questionsshould be kept briefandtothepointandsent tothefollowingemailaddress dgft.foundationmembers@nhs. net.
Responseswill either be posted on theTrust’s board meetingweb page following themeetingorcanbefoundin theminutes publishedindue course http://www.dgft.nhs. uk/about-us/board-of-directors/board-meetings/ Visitourwebsitewww.dgft. nhs.uktofindoutmoreabout theworkofourBoardofDirectorsandtheCouncilofGovernors.
If you have anyquestions, please emaildgft.foundationmembers@nhs.net
Whynotserve asagovernor?
Thegovernortermisthree yearsandeachyeartherearea numberofgovernorswhoreach theirendofterm
Laterthisyear, vacancies willariseinthefollowingpublic constituenciesandwearekeen tohearfrominterestedpeople whoreside in Stourbridgeor CentralDudleytocomeforward andstandforelection
Wealsohaveavacancyin thestaffconstituencyofnursing andmidwifery
Savethedate 2024
AnnualMembersMeeting: 17thOctober2024
BehindtheScenes: 24thOctober2024
BoardofDirectors: 11thNovember
CouncilofGovernors: 19thDecember
Thereisanoptionforgovernorsandmembersofthepublic to submit anyquestionsthey mayhavetotheBoardofDirectorsorCouncilofGovernorsfor consideration
Questionsshouldbekept briefandtothepointandsentto thefollowingemailaddressdgft foundationmembers@nhs.net
Busyyearhelpingto shapeTrust’sfuture
MessagefromAlexGiles,publicelectedgovernor: Stourbridgeandleadgovernor,TheDudleyGroup CouncilofGovernors.
Iwas electedpublicgovernor forthe Stourbridgeconstituency in December 2021 and became theLeadGovernor in September2022.
Thepastyearhascontinuedto beayearofactiveparticipationby measaleadgovernorandCouncilof Governorcolleaguesincludingsitting ontheinterviewpanelfortherecent recruitmentofournon-executivedirectorsanddeputychair
OurCouncilofGovernorsrepresentstheinterestsofmemberswithinthelocalcommunity.Themajority ofgovernorsareelectedbythemembers of local people, patientsand staffmembers.Agovernor’skeyrole isstrategy,oversightandaccountabilitytorepresentthepublicandhold non-executive directorstoaccount fortherunningoftheTrust
TheTrust helpsthe governors carryouttheirdutiesbyproviding development andtraining sessions throughoutthe year.Iparticularly enjoyedthe finance andaudit and freedom to speakuptrainingsessions.
During theyear, theCouncil of Governorshasbeenworkingclosely withtheboardtodeveloptheTrust’s annual plan andthe longer-term strategyforthecomingyears.
Thisisanopportunityforgovernorstosharethewiderpublicview in selectingwhatthe Trustshould prioritise.
ThegovernorshaveactivelyparticipatedintheTrust-ledQualityand SafetyreviewsandjoinedthePatient Experienceteamonthe‘TalktoUs Trolley’.Theseexperiencesallowthe governorstogain first-handfeedbackfromourpatientstohelpprovideabetterpatientexperience
DuringtherecentCouncilofGovernorsmeetings,wewelcomedclinicalstafftothemeetingtodiscuss theirroleandtheirwork.Thisgave thegovernorsinsightintotheirdaily workandchallenges
Thegovernorsparticularlyenjoyedseeingtheenthusiasmandlove fortheirpatientsandchosenprofession.ThegovernorsalsoenjoyedbeingapartoftheCommittedtoExcellenceAwards,whichshowcasedand commended thestaff membersfor theirexcellentwork
Governorsalsoheard from the Trust’sFreedomToSpeakUpGuardianprovidinganopportunitytohear fromthefrontlineaboutanimprovement journeybenefitingstaff and patients.
InsupportofwiderBlackCountrysystemworking,wehavecontinuedtoundertakejointdevelopment workwithgovernorsfromtheBlack CountryHealthcareNHSFoundation Trustandlearningmoreabouthow servicesmightbeorganisedinthe future
Thankyoutoalltrustcolleagues fortheir continuedsupportofour council.
Warmwelcometoelectedgovernors
We welcomebackGovernorLizzyNaylorforNorth Dudley Constituency and Governor VickyHomerfor SouthStaffordshire&Wyre Forest
Thisistheirsecondterm with thecouncil,and they look forwardtooffering theirenthusiasmtothegovernorrolewhilstembracing theTrust’svisionandvalues. We would also like to warmly welcome newly electedAlliedHealthProfessionals, Pharmacy and HealthCareScientists–YunzhengJiao(Jo)whoiskeen to represent andprovide high standardsofpatient carebyworkingwithfellow professionals,toensurethat qualityhealthcareresearch supports theneedsofthe present andfuturepopulationbyprovidingthehighest standardofcare
YunzhengJiao(Jo)
VickyHomer
LizzyNaylor
AlexGiles,publicelectedgovernor:Stourbridgeandleadgovernor
Workingtogethertoofferbettercare
DudleyHealthandCarePartnershipisacollaborative arrangementformedbytheorganisationswhoareresponsiblefor arranginganddeliveringhealth andcareservicesacrossDudley
Sometimestheyare also knownasplace-basedpartnerships,andweknowthatbyworkingtogether we canmakebetteruseofresourcestoimprove healthandwellbeinglocally
In Dudley,the partners are BlackCountry Healthcare NHS Foundation Trust, Dudley Integrated Health andCareNHS Trust, Dudley BoroughCouncil
Dudley Community andVoluntaryServices,TheDudleyGroup NHS Foundation Trust, Dudley PrimaryCare, Collaborative
HealthwatchDudley.
Thepartnershiphasashared mission of ‘Community where possible, hospital when necessary andwewill do this by working together,connecting communitiesandenablingco-ordinatedcareforourcitizensto livelonger,safer,healthierlives
To findout more aboutthe partnershipandtheworkweare involvedin,youcanreadourannualreportbyscanningtheQR code
Formoreinformation,please contactsally.cornfield@nhs.net orh.codd@nhs.net
Newdirectors jointheboard
TheDudleyGroupNHSFoundationTrustispleasedtoannouncethatfournewnon-executivedirectors arejoining theTrust’sexecutiveboard.
PeterFeatherstone, Dr Ita O’Donovan, Anne-Maria Newham MBEandDrMohitMandirattahave alljoinedtheboardandbringwith themmanyyearsofexperiencein healthcare
DrMohitisaformergovernor oftheTrust,apositionheheldfor fouryears.
HequalifiedasaGPthrough theDudleyVTS scheme in 2013 andhas spent thelast 10 years workingatFeldonPracticeinHalesowen, whereheenjoysthe role andresponsibilityasaGPpartner.
Hisexperienceinprimarycare hasgiven himinsightsintothe healthneedsoflocalpeople,which willhelpstrengthentheworkthe
Trustaredoing.Anne-Maria’spreviousroles include executivedirector of nursingatLincolnshire PartnershipNHSFoundationTrust andhaspreviouslyheldtheroleof deputychiefexecutiveatNottinghamshireHealthcareNHSFoundationTrust.
In addition to herextensive experienceintheNHS,sheiscur-
rentlychairofahealthcarecompanythatprovidescareforchildren withlife-limitingillnessesintheir ownhomeandwasalsoawarded anMBEintheQueen’sHonoursin 2018forservicestonursing.
Peterisapharmacistbybackground andhas previouslyheld seniorleadershippositionsacross otherNHSorganisations.
He hasexperienceinservice improvement andefficiencyand hasagoodunderstandingofthe localhealthandsocialcarelandscape, having livedinthe West Midlands forthe majority of his professionallife
DrItahasjoinedtheboardas anassociatenon-executivedirector.Aformersocialpsychologist, shehaspreviouslyheldtheroleof chiefexecutive,strategicdirector andcorporatedirectoratvarious localauthoritiesinLondonandthe Midlands
Membersofpublicinvitedtojoinannualmeeting
Membersofthepublicareinvitedtofindout moreaboutTheDudleyGroup’spastyearandfuture prioritiesbyjoiningitsfirstin-personAnnualMembersMeetingsince2019
This year’s Annual MembersMeeting (AMM) willbeheldonThursday,October17,attheRussells HallHospital’sLectureTheatreintheClinicalEducationCentre
TheAMMwillbehostedbyTrustchairSirDavidNicholsonandchiefexecutiveDianeWakeand will showcasethe Trust’sachievementsoverthe pastyear.Theywillbejoinedbytheleadgovernor
andfellowgovernorsthatmakeuptheTrust’scouncilandmembersoftheTrustboard,alongwiththe Trust’sauditors.
AswellaslookingovertheworkoftheTrustover thepastyear,theAMMwillalsoshineaspotlighton theTrust’s‘communityfirst’approachtodelivering caretothepopulationofDudley
ThosewhoareinterestedinattendingcanregistertheirattendancetotheFoundationOfficevia dgft.foundationmembers@nhs.net. Attendeescan arrivefrom4pm,withtheeventstartingat4.30pm andendingat6pm
Alsoupgradeyourexistingdoubleglazed unitstoPilkingtonEnergikare,itwillhelpto reducetheamountofheatlostthroughyour windowsbyupto75%,lock,handles,hinges.
DrItaO’Donovan
Anne-MariaNewhamMBEDrMohitMandiratta
PeterFeatherstone
GlitterBallaids dementiaappeal
TheDudleyGroupNHSCharity’sflagshipGlitterBalleventis backforitsfourthyear
Thebusiness gala dinner bringstogetherlocalbusinesses foraneveningofnetworkingand entertainment.Thisyear’sGlitterBallwillbetakingplaceon November14thattheCopthorne HotelinBrierleyHill,Dudley.
Theevent is held to raise fundsfor aparticularappeal or to go towardsfundingstaff health andwellbeing projects
Last year’s event raised over £16,500fromsponsorship and tablepackages,aswellasfrom thegenerosityoftheattendees who bought raffle ticketsand auctionprizes
Thisyear’seventwillberaisingvitalfundsforthecharity’s dementia appeal, whichsupportspatientswho areliving withdementia,eitherathomeor intheForget-me-notUnitinRussellsHallHospital. Guests will be treatedtowelcome drinks, aluxurytwo-coursemeal, and eveningentertainment
Theevening will also feature arange of speakers from theTrust,who will be sharing theirexperiences of dementia andhowcharitablefundshave helpedthemtoimprovetheexperiencesoftheirpatients.
Thecharity is lookingfor localbusinessestosupportthe charitythrough sponsorship opportunitiesorpurchasingtablepackagesfortheglamorous evening.
If you wouldliketoknow moreaboutthesponsorshipand tablepackages, please contact dgft.fundraising@nhs.net
Eastertreats
Thecharity launched an Easter eggappealinFebruary across Russells Hall Hospital, Corbett andGuest outpatient centres, andcommunity sites forpatientstoenjoyachocolate treatovertheEasterweekend.
Thankstothegenerosityof organisationslikeDudleyLions, TheEnterpriseGroup,Summerhill School,Lloyd’s Bank, Puregymandmanyothermembersofthelocalcommunityand supermarkets,the charitywas overwhelmedbytheappealssuccesswithover1,500Eastereggs donatedanddistributed
AmySargent,leadnurseon theForgetMeNotUnitatRussellsHallHospital, said:“Our patientsonthewardlovedthe Eastertreatswhilstinhospital
“Thankyouforallthedonations,itmakesarealdifference toourpatientexperience.”
AbeautifulMemoryTreewas unveiledatRussellsHallHospital, intributetopatientsandstaffwho havesadlypassedaway. Theornamental metaltree containsleaveswhichcanbeengraved anddedicated in celebration,recognition,orremembrance ofpatientsandstaffatTheDudley GroupNHSFoundationTrust.
Fundedbythe Dudley Group NHS Charity, thetreehas been placedinthecentreofthehospital’smainwalkway,neartothe mainreception,andwillbeaccessibletoallvisitors,patientsandstaff.
Thehandmadesculpture was createdbyartistand sculptor ClaudiaAshley-Brown,whouseda rangeofmixedmetalstocreatethe eye-catchingdesign
Thepubliccangetintouchwith theTrust’s charitytodedicatea leafinmemoryofapatientorloved oneforadonationof£65.
Fundsraisedfromthe engravingofleavesforpatientswill supportthe charitytocontinue enhancingthe wellbeingand experience of patientsand staffby providingservicesand facilities notroutinelyfundedbytheNHSor theTrust
TheDudleyGroupNHSCharity supports theDudleyGroup NHS FoundationTrustandreliesonvoluntarydonations.
Todedicatealeaftoapatient, please contactthe Trustcharity team via: dgft.fundraising@nhs. netorcall01384456111extension 3349
Trustcharitysharing smileswitharebrand
Last year,our Trustcharity received adevelopment grant from NHS CharitiesTogether to rebrand, develop anew charitywebsite andacharity mascot
Weareveryexcitedtoshareour newlookandlogo
ThenewbrandconceptforDudleyGroupNHSCharityis“Smiles”, toreflecthowthecharitystrivesto bringhappinesstopatientsandstaff andthisisreflected in theirnew logo
Thenewstraplineforthecharity is‘Makingeverydaybetter’,asthe charity’saimistosupportthewellbeingandexperienceofpatients,visitorsandstaff.
ByprovidingservicesandfacilitiesoverandabovewhatourTrust andtheNHSiscanprovide,theyare makingeverydaybetterforeveryoneinourcommunity
InDecemberwelaunchedachildren’smascotcompetitionthrougha uniquepartnershipbetweentheeducationalresourcepublishingcompanyTwinkl
Afterreceivingover50entries forthe competition,the winning designofafriendlyfoxcalledAati (whichmeanstheonewhoisgenerousinArabic)caughttheimaginationofthejudges.
WearingaBlack CountryinspiredT-shirt,achainandholding thecharity flaginhis paw, Aati’s friendlyandfunpersonalityshone through!
Designed by 11-year-old,Laila Adams-Flash,whowasthrilledtoreceivethenewsthathercreationhad beenchosenasthewinningdesign.
Shesaid:“Ifeelsohappytobe thewinnerofthiscompetition,Ilove drawingcharactersand cartoons sowhenmymumtoldmeaboutthe competition,IknewIreallywanted totakepart!
“Ican’twaittoseeAatishowing othersthat’sitskindtogivetocharity.”
Themascotiscurrentlyinproduction andwill be officiallyunveiledtoLailaandthepublicalong withanewcharitywebsitelaterthis year
Thetreeisinthecentreofthehospitalwalkway
Membersoftheteamwiththeeggs
Welcomingplayroom givenfreshnewlook
Colleaguesfromacrossthe TrustgatheredinJulyfor the launchoftheChildren’sWard’s newlyrefurbishedplayroom.
Themodernised playroom has been funded by theDudleyGroup NHSCharitythroughacombination ofcharitablefundsandcommunity grants
Thewelcomingroomhasabright andfun underwater theme andis equipped with activities andtoys suitableforallyoungpatientsand thereisnowplentyofstoragespace forartsandcraftsactivities,awet area,andagallerywherechildren’s artworkcanbeproudlydisplayed Thereisalsoa readingcornerfor thosechildrenwhomayneedsome quiettime
Theroomwas designed by GrosvenorInteriorsandsupported bytheTrustsPFIpartnersMitieand Summit.
Theroomwasofficiallyopened byTrustchiefexecutiveDianeWake whosaid:“Thenewplayroomwill makechildren’sexperienceofcomingtohospitalamorepositiveone, helping thewholefamilytocope duringthelongandemotionaljour-
ThewelcomingplayroomatRussellsHallHospitalhasbeengivenafaceliftthankstocharitabledonationsandcommunitygrants neytheyfacethroughsurgeryand treatments.”
Diane cutthe ribbon alongside Albieagedfive,ayoungpatienton theward.
Albie’smumLeahsaid:“It’ssuch
abeautiful room to help distract children from theirhospitalstay. It’s both adaptableand inviting to allowchildrentocontinuelearning throughplay.”
TheDudleyGroupNHSCharityis
stillfundraisingforsoftfurnishings andtoysfortheroom.
Ifyouwouldliketodonateand getinvolved,pleaseheadtotheJustGiving pageChildren’sWardPlayroomAppeal–JustGiving.
Spreadsome festivecheer withchocolate
TheDudleyGroup NHS CharityislaunchingaChristmaschocolateappealtoprovidechocolateselectionboxes forallpatientstoenjoyover theChristmasperiod
TheTrust charityisappealingtolocal businesses, thepublic andmembersof staffforChristmaschocolate selectionboxdonationstohelp spreadalittlebitoffestivejoy toallourpatients,whowillbe spendingtimeinhospitalover theChristmasperiod
SpendingChristmas in hospitalcanbeaverylonely andisolatingexperience
Thegiftofa selection boxmaybeasmalltokenof appreciation,but we know ourpatientswill appreciate thegesture throughoutthe Christmasperiod.
Thedeadlinetoreceive anydonations of chocolate selectionboxesis6thDecember2024 andthese canbe droppedofftotheCharityDepartmentonthesecondfloor ofSouthBlockatRussellsHall Hospital
If you wouldliketosupporttheChristmaschocolate appeal,pleasecontact the fundraisingteamon: dgft fundraising@nhs.net
EarlierthisyearTheDudley group published their People PlanandPeopleJourneyswhich setout what you canexpect fromworkingforus.
Thisincludestheworkthe Trustaredoingtosupportwellbeing,ensuringweengageand develop ourpeopleand meet ourgoalofbeing abrilliant placetoworkandthrive
We’vebeenworkingonhow we supportand develop our peopleoverthelastfewyears –ourStaffSurveyresultsfrom fiveyears agotolduswehad worktodotobethebestplace towork
Sincethen, we’veexpanded ourwellbeing support, increasedourdiversitynetworks, developed anddelivered ManagersEssentialsandAdminEssentialsprogrammesaswellas arangeofotheractivities
ThePlanand Journeys set outthe areasweare working on over thenexttwo years –whichincludesbettercareer options,moreopportunitiesto workflexibly,careeranddevelopment activities –alongside continuingtosupportwellbeing andinclusionatwork.
Helpingtobreakdownthe barrierstoemployment
FourmembersofTheDudleyGroup’s
TheDudley Group hasjoined forces with Dudley Councilto breakemploymentbarriers andbuildinclusive workplaces.
iCan Dudley is apartnership initiative betweenDudleyGroup NHS Foundation Trustand Dudley Councilthataddresses barriersto employment forlocal people,spe-
cificallytargetingsupporttopeople withSpecialEducationalNeedsand Disabilities,peoplewithCareExperienceandunemployedpeople
Inthepastyear,thetwoleadorganisationshavewelcomed45new recruitsontopaidworkexperience programmes andtraineeships,all madepossiblebyutilisingtheCommonwealthGames Legacy Fund
TheDudleyGroup’ssecondiCancohortwhostartedinSeptember2024
DudleyGrouplooksforwardtowelcomingitsthirdcohortofHealthcare SupportWorkertraineeslaterthis year SallyCornfield,Programme Director forDudleyHealthand Care Partnership,said:“iCanhasbeeninstrumentalinsupportingouryoungerpopulationandrecognisingeveryoneisunique.Theinitiativehasseen
partnersworkingcollaborativelyto makeapositivedifferenceandcreateinclusiveworkplacecultures.”
TheiCanpartnershipisworking tocontinuallylearnandimproveits programmestomeetthe needsof thelocalpopulationwhilstenriching ourworkforceswithgreaterdiversityandcementingourrolesasAnchor Institutions.
