AmCham Business Directory – 2009

AMERICAN CHAMBER OF COMMERCE IN ARMENIA

ACADEMY FOR EDUCATIONAL DEVELOPMENT ARMENIAN ASSEMBLY OF AMERICA BRITISH COUNCIL ARMENIA CAFESJIAN CENTER FOR THE ARTS EURASIA PARTNERSHIP FOUNDATION IREX RESEARCH TRIANGLE INSTITUTE INTERNATIONAL SOCIAL PROTECTIONS SYSTEMS STRENGTHENING PROJECT CENTER FOR AGRIBUSINESS AND RURAL DEVELOPMENT (CARD) ARMSWISSBANK” CJSC CASCADE HOLDINGS CJSC “CONVERSE BANK” CJSC FIRST MORTGAGE COMPANY HSBC BANK ARMENIA CJSC “INGO ARMENIA” INSURANCE CJSC RESOLUTION APAHOVAGRAKAN BROKER LLC “LONDON-YEREVAN CO” INSURANCE LTD WASHINGTON CAPITAL UNIVERSAL LENDING ORGANIZATION CJSC AMBERTCO INTERNATIONAL TRANSPORT LTD. GLOBALINK LOGISTICS GROUP LTD. HOVNANIAN INTERNATIONAL LTD GOSSELIN YEREVAN JV CJSC UNITRANS LTD. INTERNATIONAL FREIGHT-FORWARDING COMPANY X-GROUP

ADVANCED ENGINEERING ASSOCIATES INTERNATIONAL, INC. ALPHA PLUS CONSULTING LLC AMERIA CJSC ARLEX INTERNATIONAL LTD. BSC BUSINESS AND COMMUNITY DEVELOPMENT CENTER ERNST & YOUNG CJSC GRANT THORNTON AMYOT IAB CENTRE CJSC ILC INTERNATIONAL LEGAL CONSULTING KPMG NASDAQ OMX PEAK REALTY PRICEWATERHOUSECOOPERS INTERNATIONAL CONSULTING GROUP CONCERN-DIALOG CJSC DG CONTACT COMMUNICATION AND IMAGE COMPANY MCCANN ERICKSON MINEH CO LTD “ARMENIA” INTERNATIONAL AIRPORTS ARMENIA MARRIOTT HOTEL YEREVAN AUSTRIAN AIRLINES BRITISH MIDLAND AIRWAYS LIMITED JAZZVE SQUARE ONE LEVON TRAVEL YEREVAN

ARSOIL JV C.J.S.C. BRITISH AMERICAN TOBACCO COCA-COLA HELLENIC BOTTLING COMPANY ARMENIA MADE IN ARMENIA DIRECT MEGERIAN CARPET NINA HOVNANIAN COUTURE CJSC PHILIP MORRIS MANAGEMENT SERVICES SEVAN LTD. ARMENIAN COPPER PROGRAMME CJSC BLACKSTAIRS ENERGY PLC HEREWARD RESOURCES LIMITED SOLAREN, LLC (ARMENIA) ARMINCO GLOBAL TELECOMMUNICATIONS HYLINK JSC INTRACOM ARMENIA MICROSOFT NATIONAL INSTRUMENTS ARMENIA CORPORATION SYNOPSYS ARMENIA CJSC UNICOMP VIRAGE LOGIC FIRMPLACE COMPUTER SERVICE LTD CREDENCE SYSTEMS ARMENIA LLC RENCO S.P.A. (BRANCH) THE MEG HOTEL ZEPPELIN ARMENIA LLC

B U S I N E S S D I R E C T O RY

AmCham in Armenia Business Directory 2009

American Chamber of Commerce in Armenia

Contents Letters to the Readers

Gold Members

AmCham President......................................................................... 4 U.S. Ambassador............................................................................. 6 AmCham Executive Director........................................................... 7 Board of Directors and Executive Office............................................. 8 Useful Information................................................................................ 9 Banking and Insurance...................................................................... 13 Business and Financial Services....................................................... 25 Consumer Goods................................................................................ 43 Energy and Mining............................................................................. 53 Information Technologies.................................................................. 59 Publisher

American Chamber of Commerce in Armenia Armenia Marriott Hotel, Room 315, 1 Amiryan str., 0010 Yerevan, Armenia

Infrastructure Development............................................................... 73 Marketing and Promotion.................................................................. 83 NGOs and International Organizations.............................................. 89

Tel: (+374 10) 599 187, 560 772 Fax: (+374 10) 599 256

Tourism and Hospitality Services...................................................... 99

E-mail: amcham@arminco.com Website: www.amcham.am

The content of this publication must not be reproduced in full or in part without prior written permission of the publisher.

Disclaimer: All company data was provided by AmCham members.

Miscellaneous/Other........................................................................ 111

AMERICAN CHAMBER OF COMMERCE IN ARMENIA

Dear Readers, Welcome to AmCham Armenia first Business Directory!

AmCham is a leading business association in Armenia which represents business interests of its members as well as creates opportunities for member-companies to communicate and network.

In this Business Directory you can find businesses in Armenia wishing to communicate their products or services to you. You are definitely in the right place to search for products and services, but you may also wish to visit our website at www.amcham.am to receive more information about AmCham and business opportunities in Armenia.

AmCham Business Directory database will be annually updated to provide you with access to the best and most accurate information possible.

Good luck in finding the right products and services!

AMERICAN CHAMBER OF COMMERCE IN ARMENIA

The American Chamber of Commerce in Armenia is the leading business association in the country with over 80 members from all business segments. AmCham has been operating in Armenia continuously since 2000. Through advocacy efforts aimed at such areas as tax legislation and customs administration, AmCham represents its members’ business interests in Armenia to the Armenian government, international organizations, and to the wider business community.

AmCham provides an excellent source of information about Armenian business life by publishing the only English-language business magazine in Armenia, and by hosting guest speakers from the Armenian government, international organizations, and from leading businesses.

AmCham also organizes social events like its traditional annual Spring Ball where its members have a good opportunity to meet each other, network, and just have fun!

AmCham’s mission is to: • Represent and advocate for the common business interests of its members.

• Create a competitive, transparent, free and fair business environment in Armenia.

Sincerely,

David Atanessian President American Chamber of Commerce in Armenia

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• Promote constructive business relationships between the United States and Armenia.

• Facilitate networking and information-sharing among members, and between the membership and others.

American Chamber of Commerce in Armenia Armenia Marriott Hotel, Room 315, 1 Amiryan str., Yerevan 0010, Armenia Tel: (+374 10) 599 187, 560 772 Fax: (+374 10) 599 256 E-mail: amcham@arminco.com Website: www.amcham.am

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Embassy of the United States of America Yerevan, Armenia

Dear AmCham Members and Friends.

It is my great pleasure to introduce this first-ever edition of the American Chamber of Commerce in Armenia’s Member Business Directory. This directory promises to become an invaluable resource to U.S. business interests, and its publication is a signal of AmCham’s growing institutional strength and reach here in Armenia.

I am proud of the American companies which have established business operations and relationships here in Armenia, and I am confident that the roster of leading U.S. firms doing business in Armenia will only grow with the AmCham’s active support. I congratulate all of the companies listed within these pages for the roles you have played in building this American Chamber of Commerce into an effective advocacy and support organization of which you all can be proud.

The coming year will present significant challenges as the world works to mitigate the impacts of the global financial and economic crisis. Although Armenia’s partial isolation from the global financial system may shelter it from some of the worst effects, it is still vulnerable to falling world prices for base metals as well as a serious economic slowdown in the region.

While AmCham cannot address Armenia’s larger economic challenges by itself, it plays an important role in Armenia’s economic development through its promotion of international business standards, transparency and rule of law.

AmCham experience and knowledge are important to us in the U.S. Embassy, since its members represent the collective voice of the American business community in Armenia.

The U.S. Government has enjoyed a strong relationship with Armenia dating back not only to its 1991 independence, but to the devastating 1988 Spitak earthquake. We take great interest in Armenia’s security, economic development and the strengthening of its democratic institutions. Our various programs, whether through USAID, the Millennium Challenge Corporation, cultural exchanges or other initiatives, all work in support of these goals.

Armenia presents a challenging environment, but also significant business opportunities. There is great promise in Armenia’s talented workforce and strong Diaspora support. If Armenia and Turkey achieve reconciliation and normal trade relations, as we hope, this will bring new opportunities to enhance Armenia’s prosperity and sustainable economic growth.

I look forward to working with you in the coming year, and to realizing further American commercial successes in Armenia.

Sincerely,

AMERICAN CHAMBER OF COMMERCE IN ARMENIA

Dear Members and Readers, This is the first time AmCham Armenia publishes its Business Directory which will be updated on annual basis. This publication will enable you to establish important business contacts that will benefit your companies. It goes in line with AmCham’s effort to strengthen networking activities between its membership base and reach out to the larger business community both inside Armenia and far beyond its borders.

Our membership base is increasing, which is an indication of our effectiveness.

First of all, AmCham is a perfect place for information sharing and networking.

Our membership meetings representing speakers from international, governmental, and private sectors have become an arena for interesting discussion and debate. AmCham-published quarterly Business Magazine features articles and surveys reflecting issues of concern for our members and Armenian business community in general.

AmCham serves as a collective voice of its members while lobbying for their business interests in front of the Armenian government. AmCham has gained high level governmental access by serving on several committees and presenting issues raised by AmCham members as one voice.

AmCham is proud to have strong relations with the U.S. Embassy in Armenia and thanks it for its continued support. We are also thankful to our members for their input in AmCham activities while striving to turn Armenia into a better place for doing business.

With best regards,

Diana Gaziyan Executive Director American Chamber of Commerce in Armenia

Marie L. Yovanovitch U.S. Ambassador in Armenia

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Board of Directors David Atanessian

Andrew Hovhannisyan

President

First Vice President

Managing Partner, CEO

Deputy General Manager

First Mortgage Company

Synopsys Armenia

Araksya Melkonyan

Gagik Sahakyan

Second Vice-President and Treasurer

Board Member

Managing Director

Head of Management Advisory Services

IAB Centre

Ameria CJSC

Altaf Tapia

Suren Zohrabian

Board Member

Board Member

Managing Director

Deputy Executive Director

PricewaterhouseCoopers

Converse Bank

Georgi Isayan

The U.S. Embassy also holds a seat as ex officio member of the AmCham Board.

Board Member Director, Credence Systems Armenia

Executive Office Diana Gaziyan Executive Director

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Minas Hambardzumyan Communications Director

Useful Information

About Armenia Geographical position

Armenia is located in the South Caucasus region, bordering Georgia to the north, Turkey to the west, and Iran and Azerbaijan to the south and east. It sits on the northeast part of the Armenian highland.

Area

29,500 km2, including the 1,400 km2 Lake Sevan.

Population

3,002,594 (2001 census).

Capital

Yerevan (1,107,800 inhabitants).

Official language and alphabet

Armenian language and Armenian alphabet.

Currency

Armenian dram (AMD).

Religions

Basic Indices

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Main Indicators

The majority of Armenians are of the Armenian Apostolic faith. There are a number of people of Orthodox faith throughout the country, and a small Muslim community exists in Yerevan.

2003

2004

2005

2006

2007

2008

Real GDP growth (y.o.y. %)

14.0

10.5

13.9

13.3

13.7

6.8

Industrial output volume growth (y.o.y. %)

14.2

14.9

2.1

7.5

-0.9

2.4

Retail trade turnover volume growth (y.o.y. %)

14.3

5.9

7.5

10.5

10.0

4.4

External trade turnover (mln.$US)

131.7

105.5

133.9

114.4

139.1

103.3

Exports (mln. $US)

135.7

105.4

134.7

101.1

117.0

91.8

Imports (mln. $US)

129.6

105.6

133.4

121.6

149.1

105.2

Number of employed people in the economy (thousands)

1107.6

1081.7

1097.8

1092.4

1101.5

1119.7

Average monthly real wages (AMD)

33222.0

40603.0

51750.0

60538.0

71099.0

83790.0

Producer price index in industrial production (y.o.y. %)

8.9

21.3

7.7

0.9

0.6

2.2

Producer price index in agricultural production (y.o.y. %)

6.6

6.9

6.7

8.9

-1.3

8.8

Price index for production (y.o.y. %)

1.4

1.3

11.6

6.9

4.3

18.1

Consumer Price Index (y.o.y. %)

4.7

7.0

0.6

2.9

4.4

9.0

2002

2003

2004

2005

2006

2007

2008

GDP ($US billion)*

2.4

2.8

3.6

4.9

6.4

8.0

9.3

GDP by purchasing power parity ($US billion)*

8.1

9.4

10.7

12.6

14.7

17.2

19.2

GNI per capita, Atlas method ($US)*

800

950

1140

1470

1920

Average year-on-year inflation rate*

1.1%

4.7%

7.0%

0.6%

2.9%

4.4%

6.8%

Number of unemployed (thousands)

33.7

124.8

114.8

133.9

98.0

88.9

82.8

Unemployment rate

147.8

135.7

105.4

134.7

101.1

117.0

117.0

Unemployment rate (ILO comparable)

35.3%

31.2%

31.6%

31.2%

27.8%

28.4%

Sources: National Statistical Service of the Republic of Armenia, * International Monetary Fund

Foreign Exchange Rates in Armenian Drams (AMD), End of Period 2002

2003

2004

2005

2006

2007

2008

AMD / US$

573.4

578.8

533.5

416.0

342.1

306

306.73

AMD / Euro

541.6

653.8

662.3

570.4

521.2

467.8

435

Source: National Statistical Service of the Republic of Armenia, Central Bank of Armenia

Balance of Payment 2002

2003

Current account balance in millions $US

-$200

-$148

Current account balance as % of GDP

-8.3%

-5.3%

2004

2005

2006

2007

2008

-$18

-$49

-$115

-$518

-$635

-0.5%

-1.0%

-1.7%

-6.5%

-6.8%

Source: International Monetary Fund

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CIS / Non-CIS International Trade (thousands $US) 2005

2006

2007

Export | Import

Export | Import

Export | Import

CIS

187,850 | 521,773

212,487 | 696,236

355,344 | 1,078,699

Non-CIS

786,070 | 1,279,963

772,621 | 1,495,376

796,957 | 2,189,089

Total

973,92 | 1,801,736

985,108 | 2,191,613

1,152,301 | 3,267,788

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Source: National Statistical Service of the Republic of Armenia

Main Foreign Trade Partners: 2007 $US (thousands)

% Share

$US (thousands)

Exports

Imports

Exports

Imports

Russia

201,542.5

720,440.4

17.49

22.0

-518,897.8

Germany

169,676.9

221,144.6

14.73

6.77

-51,467.8

Netherlands

156,007.4

21,183.0

13.54

0.65

134,824.5

Belgium

100,223.0

116,437.6

8.70

3.56

-16,214.6

Georgia

87,868.9

46,334.0

7.63

1.42

41,534.9

United States

51,400.3

144,995.7

4.46

4.44

-93,595.4

Switzerland

49,255.9

22,252.9

4.27

0.68

27,003.1

Bulgaria

46,927.6

87,493.0

4.07

2.68

-40,565.5

Ukraine

46,258.2

251,787.1

4.01

7.71

-205,528.9

Iran

38,507.4

141,663.0

3.34

4.34

-103,115.6

Italy

30,035.8

113,946.3

2.61

3.49

-83,910.5

France

94,27.2

150,217.2

0.82

4.60

-140,790.0

China

7,871.8

194,762.8

0.68

5.96

-186,891.0

Turkey

3,033.0

130,631.3

0.26

4.00

-127,598.2

Source: National Statistical Service of the Republic of Armenia

BANKING AND INSURANCE

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“ARMSWISSBANK” CJSC Management Board Member Director of Development and Administration Department

Dr. Konstantin Saroyan Address

13/2 Khanjyan str., Yerevan Tel.: (+374 10) 529 593 Fax: (+374 10) 584 419 E-mail

info@armswissbank.am

“ARMSWISSBANK” CJSC was founded on October 7th of 2004. The founder and sole shareholder of ARMSWISSBANK is Vartan Sirmakes, the founder, co-owner and CEO of the world famous “Franck Muller Watchland” watchmaker company.

ARMSWISSBANK conducts its activities in three main directions: corporate, investment and private banking. The Bank does not render services to nonaccount holders and focuses on the full satisfaction of clients’ needs.

ARMSWISSBANK offers its corporate clients flexible loan schemes to meet their business growth and financing needs. It assists importers and exporters with various trade financing tools and through a wide network of international partners.

ARMSWISSBANK is a member of Factors Chain International, enabling it to provide factoring services in about 70 countries. To hedge against commodity price and foreign exchange fluctuations the Bank offers its clients commodity and financial forwards, futures and swaps.

Within the scope of investment banking, the Bank renders custody and brokerage services, and opportunities to invest in shares of Armenian, American, European, and Russian companies, shares of investment funds, government and corporate bonds, and commodity and financial futures. The Bank helps prominent local companies to attract financing through organizing the issuance and allocation of securities.

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Banking & Insurance

Cascade Holdings CJSC Marketing Officer

Ms. Shushan Avagimyan Address

6 Deghatan str., 0010 Yerevan Tel.: (+374 10) 520 432,

ext. 122 E-mail

marketing@cascadebanking.com Website

www.cch.am

“CONVERSE BANK” CJSC

Cascade Capital Holdings was established in 2004 by the U.S. based Cafesjian Family Foundation to create and manage a group of companies that offer commercial financial services to western standards of trust, transparency, corporate governance and customer service.

Executive Director

Cascade Capital Holdings subsidiaries and affiliates include Cascade Bank, Cascade Insurance, Cascade Credit, Cascade Investments and Cascade Consultants.

Tel.: (+374 10) 511 200

Cascade Bank is open for business 7 days a week at its three current sites; Deghatan, Yervand Kochar street and Komitas market. Further branches will open in 2009.

Website

We have partnered with over 150 Yerevan retailers, providing substantial discounts to Cascade Bank card holders.

Cascade Insurance is one of the top 3 insurers in Armenia and is market leader on Personal Lines and complex FDI insurance package solutions. EBRD is a 35% shareholder.

Cascade Credit, partnered with EBRD and World Bank, is the leading renewable energy lender in Armenia.

Cascade Investments is a leading Armenian boutique investment bank, market maker and asset manager.

Mr. Ararat Ghukasyan Address

26/1 V. Sargsyan str., Yerevan

E-mail

post@conversebank.am www.conversebank.am

“Converse Bank” CJSC is one of the leading banks in the Armenian banking industry. It was established in December 1993.

The Bank is a member and shareholder of the Armenian Stock Exchange, a member of the Union of Banks of Armenia, SWIFT, ARCA and the “Visa International” payment systems.

The Bank participates in a number of credit programs initiated by the World Bank (“Small and Medium Business Development” project financing / “Agricultural Reforms” project financing), the U.S. Department of Agriculture (“Marketing Support Financing” project), the Armenian-German Fund (Small and Medium Business project financing), and the International Fund for Agricultural Development - IFAD (development of rural enterprises and small trade).

The Bank offers comprehensive banking services, including investments and money transfers through MONEY GRAM, MIGOM, CONTACT, LEADER, INTEREXPRESS, Blizko, Allure and Zolotaya Korona systems.

Converse Bank has received numerous awards from peer banks, American Express, Deutsche Bank, and internationally recognized publications such as The Banker and Global Finance.

Converse Bank has 25 branches: 10 in Yerevan and 15 in the marzes of Armenia.

Cascade Consultants is market leader in providing tailored Human Resources solutions in Armenia.

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Banking & Insurance

HSBC BANK ARMENIA CJSC

FIRST MORTGAGE COMPANY Managing partner/CEO

Mr. David Atanessian Address

Marriott Hotel 1 Amiryan str., Yerevan Tel.: (+374 10) 599 900 Fax: (+374 10) 561 202 E-mail

davidatanessian@firstmortgage.am Website

www.firstmortgage.am

The First Mortgage Company (FMC) is the first private residential mortgage finance company in Armenia which is licensed and regulated by the Central Bank of Armenia. Since the establishment in 2004, FMC’s mortgage lending programs have been successfully running in Armenia.

FMC’s mission is to develop Armenia’s housing market through Investing in Communities of Armenia. FMC’s goal is to provide high quality lending services to satisfy customer’s constantly changing needs and to fulfill people’s dream of building or buying a new home.

FMC is a Partner Financial Institution in a mortgage refinance program funded by KfW Bank and administered by the Central Bank of Armenia. FMC is a leading mortgage lender in this project.

FMC is partnering with Habitat for Humanity International to originate and service mortgage loans to lower income groups across Armenia.

FMC has recently concluded a loan agreement with the Overseas Private Investment Corporation, an agency of the U.S. Government, which has started direct disbursement of multi-million dollar credit facility to FMC. The FMC will originate mortgage loans to middle and upper-middle income families under this facility.

FMC has recently concluded a Portable Loan Guarantee Commitment Agreement with USAID and the Development Credit Authority that will partially guarantee a multi-million dollar credit facility to FMC. FMC will use the proceeds of the loan to originate mortgage loans to low and middle income families in Armenia. FMC is a well recognized mortgage lender in Armenia.

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CEO

Mr. Tim Slater Address

66 Teryan str., 0009 Yerevan Tel.: (+374 10) 515 000 Fax.: (+374 10) 527 078 E-mail

timslater@hsbc.com Website

www.hsbc.am

HSBC Bank Armenia cjsc was the first international bank to open in Armenia. During the last 12 years, HSBC has operated as a pioneer and leading bank in Armenia, building unparalleled recognition in the market. Initially opening with 46 staff, one office and two ATMs, HSBC Bank Armenia currently employs over 400 employees, has 10 branches and 44 ATMs in Yerevan.

In 2008 HSBC Bank Armenia was recognized as the “Best Bank in Armenia” by Global Finance Magazine in the category “The World’s Best Emerging Market Bank in Asia.”

HSBC Bank Armenia provides the following services: current and deposit accounts, inward/outward remittances, foreign exchange dealing (including forwards), payroll services, safe deposit lockers, international ATM cards, STATUS services, credit cards, HSBCnet (eBanking for Legal Entities), trade and supply chain finance, commercial loans and financing, and the sale of government treasury bills.

HSBC Bank Armenia, 70% owned by the HSBC Group and 30% by members of overseas Armenian businesses, benefits from being a Group member operating in 85 countries around the world. With a market capitalization of US$190 billion (as of 7 October 2008), the HSBC Group is one of the world’s largest financial services organization.

Over 100 million customers worldwide entrust HSBC with US$1.2 trillion in deposits.

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1

Banking & Insurance

“INGO ARMENIA” Insurance CJSC Executive Director

Mr. Levon Altunyan Deputy Executive Director

Mr. Arevshat Meliksetyan Chief Accountant

Ms. Alvina Balbayan Address

8 Tpagrichneri str., 0010 Yerevan Tel.: (+374 10) 543 134,

(+374 10) 543 135 Fax: (+374 10) 547 506 E-mail

info@ingoarmenia.am Website

www.ingoarmenia.am

“INGO ARMENIA” Insurance CJSC was established in 1997 as “EFES” Insurance CJSC. The Russian firm INGOSSTRAKH purchased 75% shares of the Company’s shares in December 2003, and in 2004, the Company was rebranded into “INGO ARMENIA” Insurance CJSC. “INGO ARMENIA” Insurance CJSC is a legal member of the “INGO” (International Network of Guarantees and Obligations) Group, which includes such famous corporations as “INGOSSTRAKH” / Russia/, “INGO UKRAINE” /Ukraine/, among others.

The total authorized capital of the Group amounts to US$2.5 billion. In 2007, “INGO ARMENIA” was the largest company in the Armenian insurance market with more than 30% of market share and a premium income of US$5 million. The company is also the market leader in most of the key indicators of performance for insurance companies.

“INGO ARMENIA” Insurance CJSC is licensed to perform 11 classes of insurance business.

The Company also cooperates with the leading reinsurance companies with the purpose of reinsuring underwritten excessive risks.

Resolution Apahovagrakan Broker LLC Address

8 Khorenatsi str., 0015 Yerevan Tel.: (+374 10) 527 428,

(+374 10)548 092 Fax: (+374 10) 547 883 Email:

recon@arminco.com Website

www.recon.am

Resolution Apahovagrakan Broker LLC is a licensed Armenian insurance and reinsurance broker active in the market since 2000. It provides insurance and reinsurance services to local and international customers, Armenian insurance companies, and looks after major corporate accounts. Resolution Apahovagrakan Broker LLC continuously updates and improves its services in response to changing customer demand in a developing market. The company is a Retail Network Member of Willis, one of the largest insurance brokers in the world, since January 2008.

Resolution Apahovagrakan Broker LLC provides wide range of insurance/reinsurance services, including; • Motor insurance • Property insurance • Cargo insurance • Liability insurance, including Professional Indemnity, Directors and Officers Liability, etc • Banking insurance, Financial Risks • Specific risks, engineering

such

as

mining

and

We also organize reinsurance programs for local insurance companies with different reinsurance companies such as Willis/Lloyds, Scor Global P&C, AIG Georgia Branch, Brit Insurance LTD, Polish Re, SAVA Re, etc.

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21

1

Banking & Insurance

“London-Yerevan Co” Insurance LTD Chairman

Ms. Sona Dalalyan Managing Director

Mr. Aram Piruzyan Address

105/1 Teryan str., Yerevan Tel.: (+374 10) 542 557,

(+374 10) 541 650 Fax: (+374 10) 542 558 E-mail

admin@london-yerevan.com Website

www.london-yerevan.com

“London-Yerevan Co” Insurance LTD was established and registered in Armenia in 1998 as an independent Insurance Company.

General Director

The company performs insurance activities in accordance with “Non Life” Insurance License. The Company’s fully paid up charter capital accounts for 530 mln. drams.

Khorenatsi str. 4/2, Yerevan

The system of corporate governance is being practiced in “London-Yerevan Co” Insurance LTD.

Mr. Armen Khachyan Address

Tel.: (+374 10) 535 811,

(+374 10) 535 823 Fax: (+374 10) 535 408 Website

Over the years the Company proved itself as a considerably stable company on the insurance market.

www.washingtoncapital.am

• The Company has been ranked among the market leaders since 2003.

info@washingtoncapital.am

• The Company’s managerial staff has remained almost unchanged since the year 2000, with the exception of some changes due to the firm’s constructive development.

• The onflow, the analysis of the company’s bills receivable and payable, indicates constant growth of the latter in favour of an increase of the company’s assets.

“London-Yerevan Co” Insurance LTD is a 100% owned subsidiary of the “Londongate” Group, which consists of 12 companies operating in Great Britain, Eastern Europe, CIS and Africa.

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WASHINGTON CAPITAL Universal Lending Organization CJSC

E-mail

Washington Capital Universal Lending Organization CJSC was founded in 2005. Its main strategy aims at the investigation and development of the secondary market. The company cooperates with the U.S. Washington Capital Real Estate Financial Group which has been operating on the U.S. mortgage market for over 20 years.

The organization is one of the members of the German KfW bank program “Stable Development of the Mortgage Market”.

Washington Capital is also a member of the Association of Mortgage Market Participants of Armenia and is one if its founding members.

Starting from the day of its foundation, the main sphere of Washington Capital’s activity is mortgage lending for purchasing and repairing residential real estate. Loan conditions offered by the Organization correspond to the competitive market conditions in Armenia. Loan programs are open for diverse groups of the population. People can obtain an apartment or a private residence in Yerevan or in regions nearby. The program of repair/construction of residential real estate helps people to obtain loans for renewal or reconstruction works in their apartment. The organization also offers consumer loans providing the pledge of real estate. This loan programme is an innovation (it has been operating since November 2007 ) and it assumes the kind of loan for personal purposes.

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OUR SERVICES

2

Bank Accounts Deposits Plastic Cards Loans Transfers Cash Operations Electronic Banking ATMs

Address: 6 Deghatan Street, Yerevan, 375010 Armenia Phones: (374 10) 520432, 561598 Fax: (374 10) 542594 Web: www.cascadebanking.com E-mail: cascadebank@cascadebanking.com

BUSINESS AND FINANCIAL SERVICES

2

Business & Financial Services Business & Financial Services Advanced Engineering Associates International, Inc. Armenia Branch Director

Mr. Charles Burge Address

11 Proshyan str., Yerevan Tel.: (+374 10)588 983 Fax: (+374 10)547 657 Website

www.aeai.am E-mail

om@aeai.net

Founded in 1986, AEAI is an international energy, engineering and environmental services advisory firm dedicated to promoting responsible energy and sustainable development activities throughout the world. AEAI worked in more than 40 countries on projects involving energy sector restructuring, energy efficiency, heat sector development, tariffs, legal and regulatory issues, capacity building programs and facilitation of private and donor funds to support energy efficiency and sector development activities. AEAI has been responsible for the implementation of hundreds of environmental and energy contracts worldwide for clients such as USAID, World Bank, EBRD, and Inter-American Development Bank, etc.

Since 2001 AEAI implemented more than 60 demonstration projects in Armenia including full rehabilitation of heating systems as well as promotion of various energy efficiency technologies and practices.

In 2007, AEAI was awarded the Commercialization of Energy Efficiency Project by USAID which aims to increase the use of energy efficient technologies by consumers, enhance private sector financing for energy efficiency projects and implement a limited number of socially-oriented energy efficiency demonstrations.

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Alpha Plus Consulting LLC Managing Director

Mr. Alex Poghossian Address

21 Baghramian ave., #8, Yerevan Tel.: (+374 10) 588 920 Fax: (+374 10) 546 004 E-mail

alphaplus@interline.am

Alpha Plus Consulting is a private consulting partnership established in 1999 by a group of economists to provide financial, management and development consulting in the areas of business development, administrative barriers and regulatory framework assessment, regional and rural economic development. Our client base includes both corporate clients (Microsoft, Synopsys, Philip Morris, YBC-Pernod Ricard, and others) and international institutions, such as the World Bank, USAID, UNDP, EBRD, OSCE, KfW, IFAD, FIAS, MIGA, EU – funded projects and many others.

Our strategy is going deeper before expanding broader, which means we try to offer our clients our narrowly and deeply developed expertise rather than positioning ourselves as a “universal� consultancy. The scope and the areas of the engagement have nevertheless broadened over the last seven years, and we have built up a particularly strong capacity in carrying out surveys (including farmer surveys, consumer preference surveys, remittances studies etc.) benchmarking studies, project design and evaluations (including needs and impact assessments), enterprise surveys, and sub-sector analyses. Our experience consists of advising firms in the sub-sectors of agribusiness and food industry, general manufacturing, services, as well as the financial and private sectors development. The geographic coverage includes assignments of different sorts in Russia, India, Tajikistan and Bosnia & Herzegovina, with the main portfolio concentrated in Armenia.

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Business & Financial Services

Ameria Group of Companies

Arlex International Ltd. Managing Attorney

6 Baghramyan ave., 0019 Yerevan

Ameria Group - provides a comprehensive package of professional advisory, assurance and banking services and includes the following companies:

Tel.: (+374 10) 524 040

Ameria – Management, legal and financial advisory, audit and assurance services.

9/54 Tpagrichneri str., Yerevan

Address

Fax: (+374 10) 546 800 E-mail

ameria@ameria.am Website

www.ameria.am

Ameria Bank – Corporate and investment banking, trading and brokerage services.

Ameria Invest - Asset management, private equity and merchant banking operations.

From September 2007, Ameria engaged as a founding member of the World Economic Forum’s Community of Global Growth Companies.

Working relations with major international financial institutions and development agencies, leading local and multinational companies: World Bank, IFC, EBRD, USAID, UNDP, DEG, KfW, OPIC, World Economic Forum, ADA, Government of RA, etc…

Mr. Thomas J. Samuelian Address

Tel.: (+374 10) 580 213 Fax: (+374 10) 580 213 E-mail

tsamuelian@arlex.am Website www.arlex.am

Arlex International Ltd. is a boutique law firm based in Yerevan, Armenia, specializing in complex international transactions, dispute resolution and publicinterest work. Our resident U.S. attorneys and multilingual staff form a unique team that provides international quality service and creative solutions to investors and foundations.

Founded in 1998, Arlex has been at the cutting edge of legal developments in Armenia. We bring to our practice creative drive, entrepreneurial spirit, a thorough and realistic understanding of the Armenia’s legal environment, and a devoted commitment to Armenia’s potential.

Arlex has also been the launching pad for a number of civic and church-related projects aimed at promoting economic self-sufficiency, cultural and educational development, public advocacy, the rule of law and democratic processes.

McKinsey, Boston Consulting Group, Bearing Point, Monitor, etc…

Ernst & Young, PKF, Halcrow, DPK Consulting, DLA Piper Gray Cary, Reid Minty, White & Case, Clifford Chance, Denton Wilde Sapte, Hunton & Williams, Holland & Knight, etc…

Veolia Water, Raiffeisenbank, Credit-Agricole, Nasdaq, Johnson&Johnson, Nissan, Renault, Gazprom, ROSOIL, etc…

VIVACELL, Armentel, Molybdenum Production, Production, etc.

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Zangezur Copper Armenian Titanium

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Business & Financial Services

BSC Business and Community Development Center Director

Mr. Samvel Gevorgyan Address

1 Charents str., II floor, 0025 Yerevan Tel.: (+374 10) 574 778,

(+374 10) 574 964 Fax: (+374 10)571 753 E-mail

bsc@bsc.am marketing@bsc.am Website

www.bsc.am

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Founded in 1994, BSC provides consulting, training, research and project evaluation services and concentrating on such Core Areas as 1) Business Support and Development, 2) Community Development, 3) Corporate Social Responsibility (CSR), 4) Industrial and Regional Development, 5) Human Resource Management and Leadership, 6) Strategy.

In 2000, USAID Certificate of Excellence was granted to BSC for sustained excellence in the position of training and consulting services for small business development in Armenia.

Since 2006 BSC is a member of UN Global Compact initiative directed towards development of concepts of CSR in Armenia and all over the world.

Consulting - The primary aim is to improve the current situation of companies, develop and design new projects, products and services by analyzing the companies’ past and present performance.

Training - Since 1994, BSC has been a leader in the field of providing high-quality extensive professional education and training courses to professionals.

BSC is unique in offering a wide range of opportunities for professional development. 1) Open training courses and seminars with fixed time schedule 2) Corporate trainings for enterprises and non-profit organizations 3) Advanced studies programme with levels 4) Coaching /1-5 person/ 5) Conferences, forums and workshops.

Research - BSC research services aim to analyze and evaluate different situations of enterprises and organizations and to forecast the future developments including recommendations on further improvements.

Project Evaluation - This particular service offered

by BSC grants an opportunity to evaluate the genuine outcome of the projects including recommendations to avoid similar and possible mistakes and increase the positive impact of expected results.

Grant Thornton Amyot Managing Partner

Mr. Armand Pinarbasi Address

8/1 Vagharshyan str., 0012 Yerevan Tel.: (+374 10) 260 964 Fax: (+374 10) 260 961 E-mail

gta@gta.am Website

www.gta.am

For over a decade, Grant Thornton Amyot has been providing audit missions, in-depth professional consulting services and specialist advice to governmental organizations, mid- and top-level enterprises, national and commercial banks in CIS countries.

Assurance and audit-related services: Audit of statutory financial statements; audit of financial statements prepared according to international financial reporting frameworks; and the review and compilation of financial statements.

Specialist advisory services: Business risk services, corporate finance, project finance, recovery and reorganization.

IT Governance and Advisory: IT assurance, security, strategy, due diligence, assessment.

Domestic and international taxation: Advising on all aspects of tax strategy and tax planning, on the formation or the acquisition of a company, and throughout its existence.

Outsource accounting: Setting up an accounting system; providing the company with interim reviews of the accounts; preparing budgets and monthly, quarterly, and year-end financial statements; and all tax and social contribution returns.

Legal and policy advice: Company registration and re-registration; and further support.

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Ernst & Young General Director

Mr. Massis Alexandarian Manager

Mr. Eric Hayrapetyan Address

1 Northern ave., Office 27, 0001 Yerevan Tel.: (+374 10) 500 790,

(+374 10) 500 705 Fax: (+374 10) 500 706 E-mail

Massis.Alexandrian@ru.ey.com Eric.Hayrapetyan@ru.ey.com Website

www. ey.com/CIS

Ernst & Young is a global leader in assurance, tax and legal, transaction and advisory services.

Ernst & Young today is an international organization with offices in 700 cities in 140 countries. Our 135,000 people are united by our shared values and an unwavering commitment to quality.

We make a difference by helping our people, our clients and our wider communities achieve their potential.

Since opening our Moscow office in 1989, our presence in the Commonwealth of Independent States has expanded as demand for our services has continued to grow. We currently have over 3,900 professionals working in 16 offices across the CIS. Ernst & Young is dedicated to helping its clients identify and capitalize on business opportunities throughout the CIS and the world.

Our services: • Assurance • Tax & Legal • Transactions • Advisory Our primary focus industries: • Energy, chemicals and utilities • Technology, communications and entertainment • Global financial services • Industrial products • Retail and consumer products • Transport • Real estate, hospitality and construction

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Business & Financial Services

IAB Centre CJSC

Firmplace Manager:

Ms. Anna Gasparyan Address

49/2 Komitas ave., 0051 Yerevan Tel.: (+374 10) 241 099 E-mail

agasparyan@firmplace.com Website

www.firmplace.com

About Firmplace: Firmplace is a team of professionals possessing management and technology capabilities and expertise. We provide services to the major industries in chemical testing and development and in IT programming.

Chemistry: Our laboratory possesses an optimal combination of instrumental facility and human resources. Our team consists of highly qualified and experienced chemists and statisticians. The instruments in process include but are not limited to: HPLCs, GCs, UV/ VIS spectrophotometers, dissolution baths, microscopes and stability chambers. Our facility is FDA registered, cGMP compliant and ISO 9001:2000 certificated.

Information Technology: Firmplace helps companies engineer and manage their processes, and provide enhanced technology support.

On of main expertise is software and database development. We deliver top class solutions providing full lifecycle of development process from business analysis, architecture design to quality assurance Our moto is – Superior Execution through Transparent Solutions at Minimum Cost. Our vision is to help global companies achieve their ultimate objective of improving quality of life for people worldwide by delivering superior information technology and high quality analytical services.

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Address

2A Agatangeghosi str., 0023 Yerevan Tel.: (+374 10) 542 311,

(+374 10) 544 680 E-mail

iab@arminco.com Website

www.iabcentre.am

IAB Centre is an internationally recognized training organization that has been active in human capital development since 2001. Its two main departments are a business school and a language academy.

Many of the courses at IAB Centre are designed to prepare participants for internationally recognized qualifications such as the Association of Chartered Certified Accountants (ACCA, UK), Business English Certificate (University of Cambridge ESOL), and the International English Language Testing System (IELTS).

The business school at IAB Centre received recognition as an approved training provider by ACCA in August 2002 and is currently classified by ACCA as a Gold level training partner. It is the only training provider in the Region (Armenia and Georgia) to be approved under ACCA’s college recognition scheme. In addition to its ACCA trainings IAB Centre provides a wide variety of seminars to the business community on subjects ranging from International Financial Reporting Standards (IFRS) to Human Resource management.

The language academy provides training in business English, financial English, legal English and language proficiency tests. It is also very active in various language-related soft skill courses such as communication and presentation skills. The combined patronage of IAB Centre during 2008 was well over 940 participants, with some courses provided in-house according to the specific needs of its corporate clients.

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2

Business & Financial Services

KPMG

ILC International Legal Consulting, LLC Managing Partner

Ms. Edith Khachatourian Address

34 Abovyan str., # 7, 0009 Yerevan Tel.: (+374 10) 569 698 Fax: (+374 10) 566 735 E-mail

ekhachatourian@ilc.am

International Legal Consulting (ILC) is a leading law firm in Armenia offering a comprehensive range of commercial legal advice to foreign investors and businesses with operations in Armenia. Our staff is comprised of both American and Armenian attorneys. ILC is also a Founding Member of the American Chamber of Commerce in Armenia.

Our services range from due diligence reviews, assistance in strategic planning and risk analysis, to enforcement of contracts. ILC has represented clients in various sectors such as Information Technology, Banking, the Service Industry, Utility Companies as well as Mining Operations.

We have also enjoyed the opportunity to cooperate with some of the key players in the international legal field. ILC has joined forces with firms such as Chadbourne and Parke LLP, Wilson Sonsini Goodrich and Rosati, Baker & McKenzie, Debevoise & Plimpton, DLA Piper, Dewey & LeBoeuf, Salans, Simmons & Simmons, Clifford Chance, and Lovells on a number of transactions, where ILC has contributed its expertise on Armenian legislation.

Our attorneys have extensive experience in litigation, with an impressive success rate. We have been involved in numerous legislative reform initiatives including the Securities Market Law, the Law on Registration of Legal Entities and the Law on Copyright and Neighboring Rights.

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Managing Partner

Mr. Andrew Coxshall Address

8th floor, Erebuni Plaza Business Center, 26/1 Vazgen Sargsyan str., 0010 Yerevan Tel.: (+374 10) 566 762 Fax: (+374 10) 566 762 E-mail general@kpmg.co.am Web: www.kpmg.am

KPMG is a global network of professional services firms providing Audit, Tax, and Advisory services.

Our purpose is to turn knowledge into value for the benefit of our clients, our people, and the capital markets.

KPMG has operated a full service office in Armenia, since 1997. It was the first of the “Big Four” international auditing and accounting firms licensed by the Government of Armenia and serves clients in both the enterprise and banking sectors.

KPMG’s objective in Armenia is to use KPMG’s global intellectual capital with the proficiency of Armenian professionals to assist leading Armenian companies and multinational clients to achieve their business aims.

KPMG Armenia’s services include: Audit: Audit of financial statements, compilation of financial information, agreed upon procedures, review of financial information.

Tax: General tax advisory services, tax and accounting outsourcing, operational reviews, expatriate tax returns, tax due diligence, company formation and registration.

Advisory Services: Business performance improvement and management, accounting advisory services, financial planning and budgeting, corporate governance, internal audit and risk management, information risk management, advising on management information systems, strategy review and improvement and due diligence assistance.

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Business & Financial Services

Peak Realty

NASDAQ OMX ARMENIAN STOCK EXCHANGE CENTRAL DEPOSITORY OF ARMENIA Address

5b, Mher Mkrtchyan str., 0010 Yerevan Tel.: (+374 10) 543 321

ext. 115 Fax: (+374 10) 543 324 E-mail

info@nasdaqomx.am Website

www.nasdaqomx.am

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The NASDAQ OMX Group, Inc. was created in February 2008 as a result of the merger between the U.S. exchange operator NASDAQ and the Nordic exchange operator and technology provider OMX. NASDAQ OMX is the largest exchange company in the world, with 3900 companies listed on its exchanges in the U.S., Sweden, Finland, Denmark, Iceland, Estonia, Latvia, Lithuania and Armenia. Its global offerings include exchange trading in shares, bonds and derivatives, securities depository services and selling technology to exchanges and financial institutions around the world.

On January 7, 2008, OMX acquired 100% of the shares of the Armenian Stock Exchange OJSC (Armex) and the Central Depository of Armenia OJSC (CDA). Today Armex is the only stock exchange operating in Armenia. Its core activities include securities listing, organizing exchange trading in corporate securities, foreign currency, government bonds, and REPO agreements. Armex also discloses information on listed companies and exchange trading data.

CEO

Mr. Gurgen Potikyan Address

11 Khorenatsi str., Suite 11, Yerevan Tel.: (+374 10) 523 385 Website

www.peak.am

The Peak Group of Companies was founded by the U.S.-based Cafesjian Family Foundation with a vision to create a one-stop shop to meet its customer’s distinctive real estate needs in Armenia. We assist our clients starting from acquisition of real estate to its renovation, and management to leasing of the space.

Peak Companies provide the following services: • Real Estate Brokerage • Real Estate Investment Advisory Services • Construction and Renovation services • Property Management

Our Mission is to provide integrity and innovation through teamwork that results in excellence in every project to benefit our customers.

On January 27, 2009, Armenian Stock Exchange OJSC was officially renamed NASDAQ OMX Armenia OJSC, thus completing the integration into the NASDAQ OMX Group, Inc.

Values

CDA plays a key role in the Armenian securities market. CDA provides services of centralized depositing of securities, register keeping and clearing and settlement of exchange transactions. CDA serves more than 1,200 Armenian companies; more than 180,000 private and legal persons have accounts with the CDA.

• To foster professional development and instill a teamwork mentality in our employees.

• To recognize the importance of each customer and their individual needs.

• To pursue excellence as our top priority as leader in real estate services.

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2

Business & Financial Services

PricewaterhouseCoopers Managing Partner

Mr. Altaf Tapia Address

1 Northern ave. Business Center NORD, 5th floor 0001 Yerevan Tel.: (+374 10) 592 150 Fax: (+374 10) 501 341 E-mail

altaf.tapia@am.pwc.com Website

www.pwc.com/cac

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PricewaterhouseCoopers provides industryfocused assurance, tax and advisory services to build public trust and enhance value for its clients and their stakeholders. More than 155,000 people in 153 countries across our network share their thinking, experience and solutions to develop fresh perspectives and practical advice.

‘PricewaterhouseCoopers’ refers to the network of member firms of PricewaterhouseCoopers International Limited, each of which is a separate and independent legal entity.

PricewaterhouseCoopers in Armenia: • The local knowledge coupled with a strong network of regional and global resources allow us to deliver tailored solutions to complex business problems in the developing Armenian environment.

• 22 resident staff in Yerevan, with an expatriate national as the Country Managing Partner and Assurance Leader, an expatriate Senior Manager in Tax and an Armenian Manager in Assurance lines of services.

• With a primary focus on the energy, banking, telecommunications, transportation and consumer goods sectors, PricewaterhouseCoopers in Armenia is well-positioned to service a wide range of business needs in this emerging market.

• PricewaterhouseCoopers’ service offerings are organized into three Lines of Service (Assurance, Tax and Advisory). Our resources, combined with the firm’s regional and global leadership structure, allow it to provide support and industry expertise for clients’ business needs.

INTERNATIONAL CONSULTING GROUP CEO

Mr. Sargis Grigoryan Address

Armenia Marriott Hotel, Amiryan str. 1, 0010 Yerevan Tel.: (+ 374 10) 599 902 Fax: (+374 10) 599 001 E-mail

sargisgrigoryan@icg.am Website

www.icg.am

The International Consulting Group (ICG) is a provider of legal, tax, IT, and financial services in Armenia and in the CIS. Our practice is conducted across all regions of Armenia and in the CIS, through four major business units: ICG Legal & Tax has particular expertise in commercial, banking and tax laws. Our lawyers represent foreign and domestic private and public sector clients in Armenia (including sovereign entities and multilateral agencies) on a broad range of commercial matters, including due diligence reviews, representative office accreditation and legal entity registration, joint venture formation, contract negotiation and preparation, company governance, legal opinions, employment and labor matters, corporate finance, restructuring, and litigation.

ICG Business Advisory has substantial expertise in strategic services, risks and business process management.

ICG Financial Services has particular expertise in greenfield project development and finance, corporate finance and financial risks management services as well as banking and accounting outsourcing services.

ICG IT Services has substantial expertise in IT infrastructure planning, design development, installation and support services. These services will include but not limited to network infrastructure design, hardware and software installation and support, creation of computer complexes on a turn-key basis.

Each of our business units is structured to maintain common professional standards, to follow consistent practice procedures, and to provide standardized training to our personnel throughout the world. This one-firm structure fosters a strong spirit of cooperation to serve you anywhere in Armenia and the CIS. ICG is committed to quality client service, continuous improvement and knowledge sharing.

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Business & Financial Services

Concern-Dialog CJSC, Law Firm Director

Mr. Sedrak Asatryan Address

1 Charents, str., 0025 Yerevan Tel.: (+374 10) 575 121 Fax: (+374 10) 574 779 E-mail

info@dialog.am Website

www.dialog.am

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"Concern-Dialog" law firm was established in 1998 with the goal of provision of legal services.

At the beginning the activity of the company was mainly aimed at the protection of legal entities' and citizens' rights and legal interests in the courts but, at present, it is also specialized in provision of legal consultation to corporate clients and international institutions, in the areas such as: • Commercial Law, Corporate Law, Competition Law, Telecommunication Law, International Private Law, Tax and Customs law, Intellectual Property Rights, Labor law; • Registration of Companies, including registration of changes; • Drafting of contracts and other legal documents, including in English, French and Russian, support in negotiations; • Review and revision of contracts and other legal documents, legal opinion; • Licensing; • Real estate.

The company provides one time services as well as it can become reliable legal partner from the very beginning of the business foundation. Many companies, including foreign investors and companies with foreign investment, have trusted the protection of their rights and interests to "Concern-Dialog" law firm.

Our qualified attorneys provide the legal services in a professional manner with the objective to ensure the security of the investment and business.

CONSUMER GOODS

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Consumer Goods

ARSOIL JV CJSC Chairman

Mr. Gurgen Arsenyan Address

34 Gyulbenkyan str., 0019 Yerevan Tel.: (+374 10) 228 068 Fax.: (+374 10) 274 266 E-mail

admin@arsoil.am Website

www.arsoil.am

British American Tobacco

ARSOIL JV CJSC was established in December 1997. Since the date of its creation the Company has built up its own steady position in the Republic of Armenia’s tobacco products market. Beginning from 1998, ARSOIL JV CJSC has imported into Armenia articles of the German tobacco company REEMTSMA, as well as merchandises of American tobacco company RJR (Reynolds Tobacco).

Manager

Starting from August 2000, ARSOIL JV CJSC is being an exclusive importer and the only mandatory seller throughout Armenia of products of J.T.I tobacco transnational corporation (Japan Tobacco International). The range of articles under selling consists of such well-known brands of cigarettes as Camel, Winston, More, Salem, Magna, Monte Carlo etc.

E-mail

Currently, ARSOIL JV CJSC maintains the second place among companies of the Republic of Armenia in terms of importation and selling volumes of tobacco output. The Company’s trade annual turnover as at the year 2001’s end made up over USD 11 million and taxes paid to the State budget for the same period totaled about USD 5.5 million (the State budget of RA for 2001 amounted to USD 400 million approximately).

Mr. Alisher Bekkulbekov Address

Sakharov Business Center, 48 Nalbandyan str., 0010 Yerevan Tel.: (+374 10) 546 037

alisher_bekkulbekov@bat. com Website

www.bat.com

British American tobacco is the world’s second largest quoted tobacco group by global market share, with brands sold in more than 180 markets.

With over 300 brands in our portfolio, it makes the cigarette chosen by one in eight of the world’s one billion adult smokers. It holds robust market positions in each of our regions and has leadership in more than 50 markets.

In 2007, its subsidiaries enabled governments worldwide to gather over £17 billion a year in taxes, including excise duty on our products, more than 7 times the Group’s profit after tax.

British American Tobacco has sustained a significant global presence for over 100 years. Its business was founded in 1902 and by 1912 had become one of the world’s top dozen companies by market capitalization.

Currently its share of the market is 8.7% in Armenia and its brands like Dunhill, Kent, Vogue, Pall-Mall are very popular among consumers.

Besides, since 1998 ARSOIL JV CJSC is being holder of stocks of one of the RA major banks, and meanwhile, owner of several industrial and manufacturing enterprises which operate in Armenia.

The Company assigns much funds for charity purposes carrying out sponsorship to support numerous cultural and social events in the country.

Up to now ARSOIL JV CJSC is one of the leading importers in the Republic of Armenia.

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Consumer Goods

Coca-Cola Hellenic Bottling Company Armenia General Manager

Mr. Gagik Danielyan Address

Azatutyan Ave. 3rd blind alley, 0052 Yerevan Tel.: (+374 10) 286 090 Fax: (+374 10) 281 781 E-mail

reception.am@cchellenic.com Website

www.coca-colahellenic.com

Coca-Cola was established in Armenia in 1995 and was first produced here in 1996. Since then, CocaCola has continually introduced new beverage product and package innovations to the Armenian market. Today, Coca-Cola is the country’s leading soft drink manufacturer producing and distributing Coca-Cola, Coca-Cola Light, Fanta, Sprite, BonAqua; importing Multon Dobri and Rich juices, NesTea and Schweppes from Russia; and Burn from Georgia.

Today, Coca-Cola beverages are produced and sold in the country by the Company’s authorised local bottling partner, “Coca-Cola Hellenic Bottling Company Armenia“ CJSC (CCHBCA), based in Yerevan.

CCHBCA is owned by Coca-Cola Hellenic Bottling Company S.A., the second largest Coca-Cola bottling partner internationally and a notable European company. Coca-Cola Hellenic is one of the world’s largest bottlers of products of The Coca-Cola Company and has operations in 28 countries serving a population of 550 million people.

While The Coca-Cola Company is a global company with some of the world’s most widely recognised brands, the Coca-Cola business in Armenia, as in each country where we operate, is a local business. Our beverages are produced locally, employing Armenian citizens, our product range and marketing reflect Armenian tastes and lifestyles, and we are deeply involved in the life of the local communities in which we operate. CCHBCA is one of the best recognized tax payers.

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Made in Armenia Direct Founder

Ms. Gail Talanian O’Reilly Country Director:

Mr. Mkhitar Balayan Address 9 Tpagrichneri, #54 0010 Yerevan Tel.: (+374 10) 540 964 E-mail

Mkhitar@MadeInArmeniaDirect.com Website

www.MadeInArmeniaDirect. com

Made in Armenia Direct brings the works of Armenian artisans to the rest of the world.

Our goal is to preserve and develop Armenian fine craftsmanship by sharing ancient traditions, preserving a unique artistic legacy, and providing value to artisan and purchaser alike.

Made in Armenia Direct was founded in 2000 and now works with over 40 artisans – some are individual entrepreneurs, others are working in cooperatives, in design schools, and in remote villages. Our offices are located in Boston, MA, and Yerevan, Armenia, and our staff includes 11 individuals in both offices.

In Armenia, the company’s products are displayed at the Made in Armenia Direct’s gift shop in Marriott Armenia hotel. In the U.S., most of the crafts are found in its seasonal retail shop – “Artisan Treasures” in Mashpee on Cape Cod. Online purchasing is available at: www.MadeinArmeniaDirect.com. Not only does Made in Armenia Direct provide retail services, but it is also a wholesale gift supplier throughout Armenia, the U.S., Europe and Russia.

Part of the proceeds from each sale is contributed to the Artisans Fund which offers financial assistance to qualified crafts people.

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Consumer Goods

Megerian Carpet Director of Production

Mr. Leonid Andreasyan Address

9 Quimiagortsnery str., 0006 Yerevan Tel.: (+374 10) 442 994,

(+374 10) 448 661 Fax: (+374 10) 442 879 E-mail

leonid@armencarpet.com Website

www.megerianrugs.com

The Megerian family has been involved in the selling, restoration, and production of fine oriental rugs for over four generations. Originally from Armenia, the Megerians established their rug trade business in the United States in 1917, and quickly developed an expertise in rug repairing and restoration. Over time, they began to realize the growing demand for different trends and subtle design changes, and took their well honed skills to the loom to create their own decorative rugs.

Megerian currently creates luxurious rugs by delicately modifying antique designs and updating color combinations to reflect modern trends and contemporary aesthetic. Using dyes that can only be extracted from the Armenian highlands, they implement their own special weaving techniques with centuries old Armenian artisanship in the production of their rugs. The rare combination of Old World craftsmanship, traditional influences, and a contemporary sensibility distinguish their rugs in their world market.

Megerian Rugs is based in New York City and owns and operates weaving facilities all over the world including Armenia, Egypt, China, and Pakistan. Their beautiful collections include Sultanabads, Oushaks, Mamluks, Mahals, Karabaghs, Savonneries, Aubussons, and Tabriz.

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Nina Hovnanian Couture CJSC Founder/Owner/CEO

Ms. Nina Hovnanian Address 1 Abovyan str.,

Yerevan Tel.: (+374 10) 527 769 E-mail

info@treasuresofarmenia.com Website

www.ninacouture.com

The Nina Hovnanian Couture brand creates ultrahigh end fashion and home accessories that exude Passionate Femininity. Never subtle or obtuse, Nina’s style celebrates a bold, daring elegance that is not young, but certainly not old. It is classic, timeless, and undeniably lavish. Combining New World style with Old World craftsmanship, everything Nina produces is hand-made, hand-sewn, hand-cut, and hand-painted at her artists’ studios and ateliers in Paris, New York, and Yerevan.

Today, Nina Hovnanian Couture also introduces three lines for children from ages 1-14 “Ninachka Couture for Girls”, “Ninachka Couture Princess”, and “Nina for Kids”. In her children’s lines, Nina passionately celebrates the world as children see it: full of fun, curiosity and innocence. Every piece starts with original, unique images and designs which are then hand painted on the finest natural textiles accompanied by hand knit or crochet tops made from high quality fibers.

Nina Hovnanian Couture’s children’s collections present a world where a child can venture under rainbows, ride endlessly on carousels, and drive race cars, or even ride jockey in a triple crown underwater seahorse derby, all the while being a princess in every way. Nina’s is a world of whimsical delight, with each and every item beginning and ending with a smile.

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Consumer Goods

PHILIP MORRIS

Sevan Ltd.

Philip Morris Management Services

MANAGEMENT SERVICES B.V. REPRESENTATIVE OFFICE IN ARMENIA

Corporate Affairs Executive

General Director

Mr. Aharon Tadevosyan

Mr. Roy Zirka

Philip Morris Management Services (PMMS) BV – an affiliate of Philip Morris International (PMI) established its representative office in Yerevan in Address 1995. Currently PMI brands have 15.8% share of 49 Tigran Metsi ave., Yerevan Yerevan cigarette market (AC Nielsen SeptemberOctober 2008).

Tel.: (+374 10) 576 720

ext. 21/22 PMI is the leading international tobacco company, Fax: (+374 10) 576 723 with products sold in approximately 160 countries.

In 2007, PMI held an estimated 15.6% share of the E-mail international cigarette market outside of the USA. Aharon.Tadevosyan@pmintl. com PMI owns 7 of the top 15 cigarette brands in the world, led by the world’s number one brand Website Marlboro, and has a strong mix of international and www.pmintl.com local products which seek to appeal to a wide array of adult smokers, including Parliament, L&M, Bond street. PMI is committed to providing its consumers with the highest-quality tobacco products.

PMI operates globally, with manufacturing and sales facilities throughout the world. In total it owns 59 factories in 32 countries, and has offices in 68 countries worldwide.

Address

65a Tigran Mets ave., Yerevan Tel.: (+374 10) 559 267,

559 273

Fax.: (+374 10) 569 106 E-mail

sevan@arminco.com

“Sevan Ltd” was established in Armenia in 1997 and started operations in 1998. Since the year 2000 “Sevan Ltd” is a Gold Member to AmCham in Armenia.

“Sevan Ltd” formed a part and was owned by “NA Plus” Swiss holding. Initially, we started importing only chicken leg quarters from the United States. In 2000 we expended our business and started to import the very well known chicken brand “Sadia” from Brazil.

In 2001 we widened our range of products by getting “Dole” as our partner, remaining nowadays their representative in Armenia. Armenians might remember “Dole” bananas as the best in the market.

We currently employ around 30 employees, and most of them are with us from the beginning of our Armenian adventure.

In 2009 we are willing to continue our operations and offer the best products available in the international market.

PMI is proactively engaging regulators and the public health community to address the complex issues surrounding tobacco use (www.pmintl.com).

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ENERGY AND MINING

4

Energy & Mining

Blackstairs Energy plc

Armenian Copper Programme CJSC Contact person

General Manager

Mr. Gagik Arzumanyan

Mr. Tim Papworth

Armenian Copper Programme CJSC (ACP) is a private company registered and operating in Armenia since 1997. ACP is engaged in exploration, Address development, production, processing and market19 Khanjyan str., Yerevan ing of minerals and metals. The company owns the only copper smelting facility in the whole region.

Tel.: (+374 10) 540 178, ACP facilities are designed for annual production of (+374 10) 540 185 up to 10.000 metric tons of blister copper, produced Fax: (+374 10) 540 186 from copper concentrate.

E-mail

info@acp.am Website

www.copper.am

The company is also involved in the acquisition, exploration and development of mining properties in Armenia. Currently ACP is engaged in the project of exploitation of the Teghout copper molybdenum deposit. The deposit was proven to contain about 450 million tons of ore at an average grate of 0.36% copper and 0.022% molybdenum, thus containing more than 1.6 million tons of copper and about 100 thousand tons of molybdenum. In the first stage ACP plans to produce about 30.000 tons of copper and 1.000 tons of molybdenum annually, processing 7 million tons of ore. The first stage of the project requires investment of USD 280 million. ACP has already invested USD 30 million in the project. The company has also signed a credit agreement with VTB Armenia on providing loan of USD 245 million.

ACP is a part of a larger group of companies of Vallex with primary operations in Armenia as well as in Russia and Europe.

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Blackstairs Energy is an Irish company specialising in oil and gas exploration and development.

Founded in 2006 by two highly experienced indusAddress try professionals (ex-Tullow Oil), Gerry Sheehan and 3, Surenyan str., Yerevan Bob Hamilton, the Company has its headquarters in 0010 Dublin, Ireland. The principals of Blackstairs have a proven track record of success in the International Tel.: (+374 10) 548 961, 962, E&P sector across a broad range of major hydrocarmobile (+374 91) 404 561 bon producing provinces. Their prime strategy is to Fax: (+374 10) 560 523 acquire good quality exploration acreage, with a special focus on Europe, Trans-Caucasus and Africa.

E-mail

tim.papworth@blackstairsenergy.eu

On April 27th 2007 Blackstairs signed a Petroleum Exploration and Production Sharing Agreement for blocks 4, 5 and 6 (13,805 sq km) in SE Armenia (from N of Lake Sevan, southwards until the Iranian border) with the Armenian Ministries of Energy and Environmental Protection. The five year Exploration Special Licence, extendable a further four years, was awarded on September 30th 2007.

Together with partner (50%) with Vangold Resources Ltd, Vancouver, Canada, Blackstairs have already commenced their Work Program, which has a minimum investment of US$2.4 million. It includes an intensive and comprehensive data gathering and analysis exercise, a Remote Sensing study of all blocks and a detailed Gravity Survey. Seismic surveys (170 km minimum) are planned for 2009.

Blackstairs set up a local company, Blackstairs Energy Armenia LLC, in June 2007.

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4

Energy & Mining

Hereward Resources Limited Address

Aigedzor str., lane 1, bld. 22, # 1, 0019 Yerevan Tel.: (+374 10) 228 971,

(+374 10) 275 023 (+374 91) 404 561 E-mail

timpap@arminco.com

Hereward Resources Limited, Bedford, UK, is an oil exploration consulting company, and through its principal Mr. Tim Papworth, has been involved in Armenia since 1994.

Hereward first provided geophysical consulting services for an EU-funded Project on assessing the Hydrocarbon Potential of Armenia from July 1994 to July 1995. The study was followed by promotional efforts to attract oil companies to Armenia, which eventually resulted in Armenian American Exploration Company (‘AAEC’) signing a PSA in blocks 1 and 2 in western Armenia in early 1997.

Hereward provided senior management services to AAEC, which continued for some years.

Following a period of inactivity, Hereward spent two years (2002 - 2004) on behalf of AAEC looking for investors to take over their licence. These efforts eventually resulted in Indusmin Energy, Canada (now renamed Transeuro Energy) taking over AAEC’s Block 2 license in Spring 2004 by reassignment. Since that time Transeuro has carried out a seismic survey and drilled an exploration well near Armavir.

In May 2005, Hereward approached the Ministry of Energy about carrying out a study of SE Armenia (Lake Sevan to the Iranian border), which has never been explored before for oil and gas. The Ministry agreed to the proposal and granted Hereward exclusive rights to negotiate a license. Hereward carried out the study (completed mid-2006) and, using this data attracted two new investors to Armenia: Blackstairs Energy plc (Ireland) and Vangold Resources Ltd. (Canada). A Production and Exploration Sharing Agreement was signed in April 2007.

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SolarEn, LLC (Armenia) Address

2/2 Shrjanayin str., 0068 Yerevan Tel.: (+374 10) 777 113 Fax: (+374 10) 777 182 E-mail

info@solaren.com Website

www.solaren.com

SolarEn, LLC is a private manufacturing, project development, and consulting company focusing on clean energy. SolarEn’s staff has over a quarter–century experience in solar and wind energy engineering, projects development and implementation.

Today, SolarEn is the only company in Armenia that develops activities in a broad range of renewable energy areas.

Our main areas of expertise include (i) solar water heating system design, manufacturing and installation, (ii) design and integration of photovoltaic systems, (iii) wind monitoring and resource assessment, (iv) biogas projects development and implementation, (v) conducting feasibility studies for renewable energy projects, and other consulting activities.

SolarEn offers its clients clean and independent energy solutions and quality services for hot water supply and heating, autonomous power supply and projects evaluation.

The company has been participating in a number of donor funded projects such as USAID, the World Bank, EU/TACIS, and UNDP. In 2003, by the decision of the Business Initiative Directions International Organization, SolarEn has been nominated for a Century Quality Era Award in recognition of the company’s contribution and commitment to quality (QC 100 Total Quality Management).

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INFORMATION TECHNOLOGIES

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Arminco Global Telecommunications Address

28 Isahakyan str., 0009 Yerevan Tel.: (+374 10) 544 591

(+374 10) 544 592 Fax: (+374 10) 544 590 E-mail

administration@arminco. com Website

www.arminco.com

Arminco Global Telecommunications was established in 1992 to provide services of computer network access. Currently, Arminco maintains dial-in modem pool with 1000 lines. The company rents Internet channel of total 75 Mbps bandwidth and provides Internet access via WiFi technology, having 200 access points connected to 1 Gbit/sec backbone.

Arminco hosts Armenian Network Information Center (AM NIC), which is National Internet Coordinating body in Armenia. The company provides direct, proxy-boosted access to the Internet. Its digital 56Kbps network offers members faster connections and delivers faster page downloads, while Arminco’s wireless solutions excel in their ultra fast page download speeds.

The access to ring is provided through Arminco WiFi 802.11g radio-modem network with access points in the districts of Yerevan, Gyumri, Vanadzor, Armavir, Ashtarak, Ararat, Hrazdan, Sevan, Gavar, Martuni, Vardenis, Talin. The connection with the rest regions of Armenia is carried out by the leased digital lines of republic-wide fiber optic TAOS network of ArmenTel Company.

Access to the Internet is provided through ArmenTel fiber optic channels and satellite links, with 20 Mbit/ sec speed, 30 Mbit/sec satellite channel is available for downlink.

Company Arminco is an Armenian Network Information Center (AMNIC) and ENUM Armenian national registry.

Being a Microsoft Certified Partner, Arminco Ltd founded a Microsoft Certified Training Center in Yerevan in 2001. The center provides MCPLS courses, obtaining international certificates, status of MCSA (Microsoft Certified Systems Administrator) and MCSE (Microsoft Certified Systems Engineer), as well as the management of IT seminars.

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5

Information Technologies

INTRACOM ARMENIA

Hylink JSC President and CEO

Mr. Gagik Evoyan Address

24A Bagramyan ave., Yerevan Tel.: (+374 10) 521 664 Fax: (+374 10) 526 637 E-mail

gagike@hylink.am Website

www.hitegrity.am

Hylink JSC is a joint stock Armenian resident company, started in 1992 by a group of Armenian entrepreneurs and California based Cylink Corporation to provide the software and hardware development services to our partner. In 1998 a private company Hitegrity LLC was founded based on the Hylink resources working for the Wireless division of Cylink Corp. was sold to another California based U.S. company to provide services to broad range of partners and customers.

Address

2 Babayan str., 0037 Yerevan Tel.: (+374 10) 259 107 Fax: (+374 10) 259 109 E-mail

intracom@intracom.am Website

www.intracom.am

INTRACOM ARMENIA is a subsidiary of INTRACOM TELECOM, a leading telecommunication solutions provider, headquartered in Athens, Greece. INTRACOM ARMENIA was established in May 2005, though INTRACOM has had a longstanding presence in Armenia through its representative office in Yerevan since 1999. The Company focuses on the design and delivery of high technology turn-key projects in the fields of telecommunications and IT (public administration and banking).

Over the years the Company provides high quality Software and Hardware engineering and project management services to the partners.

Company activities include:

Having adopted the CMMI oriented model for the software development processes and tailoring them appropriately to the customer specifics and requirements we provide high quality engineering and project management services to help companies in product development lifecycle: starting from specification and architecture design to the first production release and then continuing with maintenance and upgrade releases. The company staff can step in at any phase and work on a short-term project or dedicate a team for a long-term collaboration with the customers. English is the working language at the company: all design documents and communication are in English and all engineers are proficient in English.

• Deployment & Integration of Advanced Solutions

• Consulting, Design and Integration Services

• Implementation of Large-Scale Projects including Civil Works • Support, Services

Management,

and

Turn-key

Outsourcing

INTRACOM ARMENIA’s advanced and costeffective solutions enable its customers to preserve a high degree of operational integrity and efficiently move towards implementing next generation networks.

The Company has very capable software development, hardware development, QA and technical support engineers with a broad experience in various areas of product development. For more detail please visit our Web site at www.hitegrity.am.

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Information Technologies

Microsoft Address

105/1 # 801 Teryan str. , 0009 Yerevan CITADEL Business Center Tel.: (+374 10) 514 891 Fax: (+374 10) 512 112 E-mail

v-margas@microsoft.com Website

www.microsoft.com

National Instruments Armenia Corporation

Microsoft Corporation opened its subsidiary in Armenia in May 2006. The main areas of activities of Microsoft Armenia are: • Cooperation Armenia

with

the

Government

• Support and assistance Educational System

to

of

Armenian

• Support to the local IT Industry • Presentation of new products and techniques to customers

Director

Mr. Aram Salatian Address 123 Hovsep Emin str., EIF Entrance, 0051 Yerevan Tel.: (+374 10) 219 710 Fax: (+374 10) 219 782 Website

www.ni.com

National Instruments transforms the way engineers and scientists around the world design, prototype, and deploy systems for test, control, and embedded design applications. Using NI open graphical programming software and modular hardware, customers at more than 25,000 companies annually simplify development, increase productivity, and dramatically reduce time to market.

From testing next-generation gaming systems to creating breakthrough medical devices, NI customers continuously develop innovative technologies that impact millions of people.

• New innovative business solutions, • Consulting for optimization of software in use, • Trainings and certifications Reference info: Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

MS-DOS, Windows, Windows 3.0, Windows 95, Windows 98, .NET, Windows XP, Windows Server family, Office XP and eventually Windows Vista along with Office 2007 Product line are registered trademarks of Microsoft Corporation and most widely used software products in the world.

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Information Technologies

Synopsys Armenia CJSC General Manager

Mr. Hovik Musayelyan, Deputy General Manager:

Mr. Andrew Hovhannisyan Address

41 Arshakunyats ave. 0026 Yerevan Tel.: (+374 10) 492 100

(+374 91) 408 996 Fax: (+374 10) 292-696 E-mail

info-arm@synopsys.com Website

www.synopsys.am

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Synopsys Inc. (SNPS) is a world leader in software and IP for semiconductor design and manufacturing. The company delivers technology-leading system and semiconductor design and verification platforms, IC manufacturing and yield optimization solutions, semiconductor intellectual property and design services to the global electronics market.

These solutions enable the development and production of complex integrated circuits and electronic systems. Synopsys addresses the key challenges designers and manufacturers face today, including power management, accelerated time to yield and system-to-silicon verification. Synopsys is headquartered in Mountain View, California, and has more than 60 offices located throughout North America, Europe, Japan and Asia. Synopsys established its presence in Armenia in 2004. Since then, Synopsys Armenia closed joint stock company has become one of the largest Synopsys sites outside of the U.S., providing R&D and product support in EDA, design for manufacturing (DFM) and the development of semiconductor intellectual property (IP). Currently, the company employs several hundred qualified Armenian engineers, and is one of largest IT employers in Armenia. To support its growth, the company is investing in IT education, and is engaged in a number of pioneering and successful cooperation programs with three major Armenian universities.

The company consistently promotes public interest in the industry by sponsoring Presidential Awards for the best students in IT, and contests among young specialists and students, and through media, charity work and volunteer activities.

Unicomp CEO

Mr. Armen Baldryan Address

16/1 Mashtots ave., Yerevan Tel.: (+374 10) 581 111 E-mail

unicomp@arminco.com Website

www.unicomp.am

Unicomp was established in 1996 and is one of the leading IT companies in Armenia.

Unicomp not only performs R&D, assembling, selling, repairing of hardware, but also offers complex solutions: hardware+ software+ servicing, including e-government, e-business, e-education, and other areas.

The mission of the company is to suggest complete IT solutions to its customers. Having a high professional level attained by years of experience, appropriate resources, and partnerships with leading international producers, Unicomp helps its customers to enhance their business procedures, save expenses and make the right decisions.

The company’s main principle is to provide high quality products and services. It is certified for correspondence with International Standards with an ISO-9001 certificate.

Unicomp is a partner for a wide range of international brands such as Intel (Channel Premier Partner), HP (Preferred Partner, Authorized Service Center), Cisco Systems, HTC, Microsoft, TRIPP LITE, Kyocera Mita, Tyco Electronics, Mita Cabling and others.

In 2006 CJSC “Unicomp” received the Mercury award as the best IT company of the year - “for significant achievements in IT-related branch of the economy.”

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5

Information Technologies

Computer Service LTD

Virage Logic General Manager

Mr. Varoujan Masarajian Address

15/1 Khorenatsi str., Yerevan Tel.: (+374 10) 591 750 Fax: (+374 10) 591 833 E-mail

tamar.minasyan@viragelogic. com Website

www.viragelogic.com

Virage Logic is a leading provider of semiconductor intellectual property (IP) for the design of complex integrated circuits. The company’s highly differentiated product portfolio includes embedded SRAMs, embedded NVMs, embedded test and repair, logic libraries, memory development software, and interface IP solutions. As the industry’s trusted semiconductor IP partner, foundries, IDMs and fabless customers rely on Virage Logic to achieve higher performance, lower power, higher density and optimal yield, as well as shorten time-to-market and time-to-volume.

Recognizing a vital source of technology engineering talent, Virage Logic established its research and development center in Armenia in 1999, three years after the company’s founding. Today the company’s more than 120 employees in Armenia account for nearly one-quarter of its worldwide workforce and contribute to several important product development initiatives.

The Armenian-based research and development (R&D) group is central to the company’s groundbreaking Self-Test and Repair (STAR™) Memory System, the semiconductor industry’s first commercially available integrated embedded memory test and repair system and the first of the company’s Silicon Aware IP™ solutions.

In addition to development of the STAR Memory System, the Armenian-based engineering team is involved in the development of the company’s software, NOVeA® non-volatile embedded memory product, I/Os and overall memory design.

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General Manager

Mr. David Gabrielyan Address 10 Saryan str., 0002

Yerevan Tel.: (+374 10) 586 543 Fax: (+374 10) 586 965 E-mail

sales@compserv.am Website

www.compserv.am

The company «COMPUTER SERVICE» was established in 1994 and deals with computer, office equipment, technical and software programs supply, installation - followed by warranty (post warranty) services, accompaniments and repair.

Following modern requirements, we turn attention to issues of system integration (design and information structures of the enterprises), and, as being a partner to computer equipment and software leading suppliers, we are ready to provide facilities for creation and development of modern IT-technology infrastructure in the Republic of Armenia.

The company «COMPUTER SERVICE» is an authorized business partner of the following worldwide known companies: «XEROX» (Authorized distributor in RA ), ASUS (Representative in RA ), Renz (Representative in RA), APC (Authorized Partner), IDEAL (Representative in RA), and others, providing supplement and installation of products to companies, as well as executing project development in the sphere of automatization of accumulation, analyzes of information data with subsequent circulation and creation of quick access bases. Our traditional customers are leading industrial enterprises, financial organizations, banks, educational institutions and governmental organizations, operators, as well as commercial and trade enterprises.

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Information Technologies

Credence Systems Armenia LLC Director

Mr. Georgi Isayan Address

48 Mamikonyants str., 0051 Yerevan Tel.: (+374 10) 233 122

ext. 8801 Fax: (+374 10) 233 122

ext. 8905 Email:

georgi_isayan@credence.com

Credence Systems Armenia LLC is an engineering development company based in Armenia and a subsidiary of LTX-Credence Corporation (USA). Inc. (Nasdaq: LTXC).

Formed by the 2008 merger of LTX Corporation and Credence Systems Corporation, LTX-Credence is a global provider of focused, cost-optimized Automatic Test Equipment solutions designed to enable customers to implement best-in-class test strategies to maximize their profitability. LTXCredence addresses the broad, divergent test requirements of the wireless, computing, automotive and entertainment market segments, offering a comprehensive portfolio of technologies, the largest installed base in the Asia-Pacific region, and a global network of strategically deployed applications and support resources.

LTX-Credence serves the worldwide semiconductor industry, with a customer base including many of the world’s leading integrated device manufacturers, test houses and subcontract manufacturers.

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2 B abayan Str. 0037 374 10 259 107 374 10 259 109

6

INFRASTRUCTURE DEVELOPMENT

6

Globalink Logistics Group Ltd. Address

38 Mashtots ave., # 28 Yerevan Tel.: (+374 10) 539 197

(+374 91) 516 231 Fax: (+374 10) 539 198 E-mail

yerevan@globalinkllc.com Website

www.globalinkllc.com

Globalink is an international freight forwarding, project logistics & relocation service provider that manages the movement of cargo via sea, land & air on a global scale. We are YOUR full service provider.

Globalink’s “one stop solution� concept has been developed to enable customers to direct all their requirements, be it Multimodal Freight Management, Warehousing, Customs & Distribution, Project Logistics, Removals & Relocation, and other value added services to a single source rather than using multiple ones.

With our entire organization dedicated to providing cost effective alternatives to our customers & associates, Globalink is the forwarder of choice and a partner you can depend upon.

Management With 30 offices worldwide and expanding, our highly trained and qualified team of professionals makes Globalink the leading freight, projects and relocation management company in the region.

Always ready to provide solutions, our team of professionals follow up and follow through on each and every transaction we manage. With our global network, we aim to be the most reliable company in the business with an inspired, people-driven and dedicated approach to serving our valued customers.

While we are proficient in offering worldwide moving, freight forwarding, and any related or special services, we are not satisfied with only that: we also strive to be committed advisors to our customers and associates.

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6

Infrastructure Development

Hovnanian International Ltd Owner

Mr. Vahak S. Hovnanian Address

Vahakni Residential Community, 50 G. Chaush str., 0088 Yerevan Tel.: (+374 10) 390 102

(+374 10) 398 024 Fax: (+374 10) 399 780 E-mail

sales@hovint.am Website

www.vahakni.com

Hovnanian International Ltd. was founded in 1998 with a mission to develop residential and commercial real estate ventures in Armenia. The company is located at the Vahakni Residential Community and positions itself as the first Planned Unit Development in Armenia that provides full-scale housing and modern utility infrastructure to its residents.

Hovnanian International Ltd. intends to raise more than 700 first-class private homes and 3.000 apartments with urbanized infrastructure and facilities, and designed with innovative architectural solutions. The Community includes Ararat Valley Country Club, which provides golf and mini-golf fields, tennis courts and table tennis, mini football and basketball fields, swimming pool for adults & kids, and children’s playground as well as other services for the members. In the near feature you can enjoy an international quality school, kindergarten and a western-style shopping mall, where both local and foreign companies and businesses will be welcomed to open their stores and offices.

Community Features: • Gated Community, 24 hrs/ 7 day security • Beautiful landscaping and maintenance of common areas • Underground infrastructure components including new pipelines and power cables • Special flora service in house gardens and areas of common use • Daily cleaning of streets and common use areas • Ararat Valley Country Club with its facilities for leisure and recreation activities.

Gosselin Yerevan JV CJSC Director

Mr. Vahram Jotyan Address

2 Gulbenkyan str., #6, 0019 Yerevan Tel.: (+374 91) 402 445 Tel. /Fax: (+374 10) 268 678 Website

www. gosselingroup.eu

Gosselin Yerevan JV CJSC (former Nomad Express JV JSC) was established in Yerevan, Armenia in 1997 and began cooperating with Gosselin World Wide Moving Belgium that has been in the international moving business since 1930. At the end of 2005 the Nomad Express Group offices became a full owned Gosselin World Wide Moving subsidiary and is called Gosselin Caucasus & Central Asia ( GCCA). It is a FIDI member and a FAIM ISO certified organization.

Gosselin Caucasus & Central Asia is a part of a multinational organization with 47 branch offices in 32 countries, more than 600 employees, a million square feet of warehousing and 200 vehicles providing service from the western border of China to the United States.

The Gosselin Group is a family of companies serving all aspects of the removal process. Gosselin Group has an export packing company that manufactures various sized packing crates under a stamp of approval from the U.S. Military, an airfreight forwarding company at the Brussels airport, a linehaul company, two ocean forwarding companies serving both U.S. flag and non-U.S. flag service, and 47 moving and storage branch offices serving almost every major city in Eastern and Western Europe, the Caucasus, and Central Asia.

All together, The Gosselin Group provides a tremendous amount of resources to be applied to all aspects of the relocation process as well as to move quickly to solve any situation that may be presented during the process.

Once visiting Vahakni Community and its Ararat Golf Club you will find yourself in a cozy atmosphere called Vahakni wonderland.

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Infrastructure Development

Unitrans Ltd. International Freight-Forwarding Company

RENCO S.P.A. (Branch) Address

1 Italia str., Yerevan Tel.: (+374 10) 591 199

541 902 Fax: (+374 10) 591 150 E-mail

rencoyerevan@renco.it Website

www.renco.it

Renco S.p.A., an Italian company founded in 1979 by Rinaldo Gasparini. Renco, formed as a limited liability company, worked initially in project design and engineering within the Oil & Gas Sector. Today the company has diversified its activities to encompass a wide variety of services meeting its Clients’ constantly evolving needs.

Renco’s organization has steadily expanded and is today aligned along four main divisions - Industry, Infrastructures, Services and Asset Management.

Each division is staffed by a team of highly competent and qualified experts under the leadership of managers with a solid track record in achieving results meeting Client and company requirements.

Renco opened his branch in Armenia in 1999 and started its activity from the restoration of one of the most important hotels of our capital – the Yerevan Hotel. After the Company started to grow with great progress in the construction sphere, Renco has built several prestigious World-Class hotels, such as the Congress Hotel, Residential Buildings Sole-Luna and Park Residence, Italian Embassy building etc.

In due time Renco will provide more information about new projects. In Armenia our most important clients for the Construction Division are Synopsys, HSBC Bank, Ameria Bank, Russian Hotels. Among its current clients Renco can also mention the Government of Armenia with the construction of a big underground parking in the Liberty Square for 500 cars and a new Sportive Complex near Airport Zvartnots.

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Address

22 Hanrapetutyan str., section # 4, Yerevan Tel.: (+374 10) 539 425-28 Fax: (+374 10) 538 641 E-mail

unitrans@arminco.com, unitrans@unitrans.am Website

www.unitrans.am

MISSION Decrease influence of the blockade for Armenian businesses, providing customers with a superior level of service at competitive rates.

BRIEF HISTORY A group of UNITRANS transporting companies was founded by Mr. Albert Papoyans in 1966 and an Armenian branch was established in Yerevan in 1994.

Since 2001, UNITRANS is DHL Danzas Air & Ocean’s (now DHL Global Forwarding) exclusive agent in Armenia. Since February 2005, UNITRANS, the first Armenian freight-forwarding company, has held the ISO 9001:2000 SGS Certificate in management systems.

SERVICES UNITRANS performs transportation all over the world by all modes of transportation and is known for weekly consolidated trucking from Europe.

UNITRANS offers a full set of services, including packing, insurance, customs clearance, warehousing and “door-to-door” transportation.

UNITRANS holds a customs brokerage license offering its services in the sphere of customs formalities in Yerevan and regions (marzes).

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6

Infrastructure Development

X-GROUP Address

40 Myasnikian ave., 0025 Yerevan Tel.: (+374 10) 524 000 Fax: (+374 10) 543 572 E-mail

info@aquatek.am Website

www.xgroup.am

One company consisting of the following entities: Yerevan Poultry Factory The factory leadership sees its main task in raising the quality and lowering the cost of its production.

Araks Poultry Factory: In 2003 “Araks” won the “Grand Prize” and honorary title “Chicken King”, in the 2-nd International exhibition of poultry farming and poultry processing in Moscow.

Valensia Hotel: Specially built to provide our customers with comfort and service.

Water World: The park is managed by western standards and water quality is maintained by modern automatic control equipment as per standards and norms.

Aquatek: The only indoor water park with a fitness club, SPA center and a hotel which gives the opportunity to visit us all round year and enjoy summer warmth.

Villashin: Specializing in building constructions for industrial, civil and special purposes.

10 Of 10: Fresh air, distinctive design, thoroughbred horses, possibility to accustom to the ancient art of archery and hunting will make your visit to the complex “10 of 10” unforgettable.

“M&S” and “Klaik” Furniture Centers: Unique products, available prices, best supplied services, official representative of famous international companies, transport and delivery services, and special approach to each customer.

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Zeppelin Armenia LLC Address

Village Mayakovskiy, Abovyan, Kotayk Region Tel.: (+ 3741 0) 284 221 (0)

(+ 374222) 24 010 Fax: (+3741222 ) 37 075 E-mail

cat@zeppelin.am Website

www.zeppelin.am

“Zeppelin Armenia” LLC is one of “Zeppelin International” AG divisions and an official dealer of Caterpillar, Metso and Terex products.

Our company, is an exclusive dealer of world wide known company Caterpillar, producing high performance construction, road building and mining machines for the territory of the Republic of Armenia.

Also Caterpillar’s Power Systems can offer engines and standby generator sets for residential and commercial buildings as well as power modules and cogeneration units.

Zeppelin Armenia provides a full range of service in the following fields: advice/consultation of the technical aspects of the equipment, sales, logistics, warranty and post warranty service, as well as spare parts and consumables from our local stock. So no matter what industry your business is involved in we can provide you service and support that you need.

All of our technicians are highly qualified. They are trained by Caterpillar and certified for corresponding service works. With a wide range of necessary tools, diagnostic equipment and software, and 24 hour support we are ready to provide reinforcement for your business.

With help from the Caterpillar product support, we have a distinct advantage as a knowledgeable and reliable partner in all facets of industry here in Armenia.

ZEPPELIN ARMENIA – IS POWER FOR YOUR BUSINESS!

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7

MARKETING AND PROMOTION

7

Mineh Co Ltd Address

5 Zaqyan str., office 21, Yerevan Tel.: (+374 10) 563 022

(+374 91) 405 378 Fax: (+374 10) 563 022 E-mail

mineh@netsys.am

Mineh Co Ltd. was established in 1998 and has earned a reputation for providing customers with high-quality solutions for their part decoration needs.

Full service: Pad printing, silk screen printing, Laser marking engraving and cutting, Digital printing, Cutter Plotter, Hot Stamping and Decal Printing are some of the services that we can extend to you.

We can print on a wide variety of materials and products such as plastics, glass, metals, wood, textile and of course paper and board.

Mineh Co. Ltd. can also print on 3D objects such as control panels, components, promotional goods, gifts for all occasions and wonderful giveaways.

Imprint your message on nearly ANYTHING! T-shirts, hats, mugs, bags, mouse pads, pens, key tags, lanyards, wristlet bands, CD, umbrellas, watches, posters, stickers, hang tags and poly bagging, stamps (multi color impressions) and anything else you can think of.

Mineh Co. Ltd. is the official distributor of Marabu screen printing, pad printing and digital printing inks in Armenia.

IF YOU ARE LOOKING FOR QUICK TURNAROUNDS, QUALITY AND GREAT PRICES, YOU HAVE COME TO THE RIGHT SPOT.

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Marketing & Promotion DG CONTACT Communication and Image Company Founder/General Manager

DG CONTACT specializes in image building Ms. Gohar Danelyan-Dubost through strategic communication planning, graphic and web design, exclusive fonts, commercial writAddress Nalbandyan str., ing, multimedia production, advertisement, media 41/1, #1 Yerevan planning and distribution, and photography.

Tel.: (+374 10) 546 230 Fax: (+374 10) 546 230 E-mail

info@dgcontact.com Website

www.dgcontact.com

DG CONTACT also specializes in events organization (presentations, press conferences, public and private concerts, and annual reviews presentations) and PR with mass media coverage and reporting.

DG CONTACT has on its account a number of multimedia and advertising products used by clients like VivaCell, Inecobank, Armenian Water and Sewerage Company, and Armenian Modern Artists (exhibitions in Paris and Lyon). A DVD with multimedia presentation files and some advertising spots is attached to our proposal, as it is required in your invitation to quote. Other media products can be presented to you upon request and you can also download them from our website at www.dgcontact.com.

McCann Erickson Director

Mr. Armen Gasparyan Address

16 Orbeli str., Yerevan Tel.: (+374 10) 264 527 Fax: (+374 10) 269 355 E-mail

mccannarm@mccann.am Website

www.mccann.am

McCann Erickson is one of the world’s leading advertising agency networks with its 100-year-old global history and about 205 operating offices in 133 countries. McCann Erickson came to Armenia in 2001.

The McCann Erickson emblem is a three-word slogan “Truth Well Told” and the agency always stays true to its mission. It achieves success by building individual sector companies that are “best in class” leadership players within their own respective competitive fields.

McCann Erickson gained top awards and was several times nominated the ‘Agency of the Year’.

Our goals are: To be able to communicate EFFECTIVELY with the target audience one should distinguish himself by relevantly breaking through the clutter.

See how we help our clients to be different from the competitors, create exclusive style and remain unique through all stages of advertising.

Our objectives: Active collaboration with the international network and resources, sharing knowledge and experience enable McCann Erickson Armenia to offer the top quality advertising service to its clients.

McCann Erickson Armenia achieved success because of its innovative conception of development and its creative and artistic approach to the advertising business.

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NGO’s AND INTERNATIONAL ORGANIZATIONS

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NGOs & International Organizations

Academy for Educational Development (AED) Address

10 Aygedzor str., Yerevan 0019 Tel.: (+374 10) 221 048,

(+374 10) 266 987 Fax: (+374 10) 275 686 E-mail

aed@arminco.com, ycap@aed.am Website

www.aed.am, www.ycap.am

AED’s work focuses on strengthening the capacity of individuals, communities, and regional and national actors to contribute to their own development. AED currently operates 250 projects in nearly 150 countries. Starting with training programs in 1994, and since then as a contractor to USAID, the AED Armenia office has been administering nearly 1,300 development programs to build human and institutional capacity in a broad range of fields, from local economic development and reconstruction to leadership for women and youth and civil society building.

AED/Armenia currently implements two USAIDfunded projects: Human and Institutional Capacity Development (HICD) and Youth and Community Action Program (YCAP).

The AED team provides a comprehensive package of HICD services, including conducting performance assessments and identifying performance gaps, developing and implementing targeted capacity development interventions including study tours and on-the-job trainings, monitoring and evaluating the implemented programs and designing and implementing follow-on activities. As part of that package, AED works with local and international experts to design and implement the capacity development programs.

Through the Youth and Community Action Program, AED increases civic activism among young men and women and enhances community involvement in addressing public issues. The YCAP is working with 36 Youth Action Clubs and 44 Community Action Committees in 80 communities throughout Armenia.

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Armenian Assembly of America (AAA) Address

2 Republic Square, Suite 101 0010 Yerevan Tel.: (+374 10) 52 95 13 Fax: (+374 10) 52 70 32 E-mail

centoff@web.am Website

www.aaainc.org

AAA, the largest Washington-based, nationwide organization promoting public understanding and awareness of Armenian issues, is a non-partisan, 501(c)(3) organization, founded in 1972. AAA promotes strong U.S.-Armenia and U.S.-Karabakh relationships.

Through nationwide advocacy efforts mobilizing volunteers, reaching out to the Administration, Congress, media and think tanks, AAA increases awareness of and support for Armenian issues.

Numerous pieces of U.S. legislation have been passed (on trade, blockades, transportation, Genocide, assistance [humanitarian, development, military], and more.) Nearly $1.7 billion in assistance has been secured, hundreds of programs implemented, and millions of Armenians empowered with improved lives.

AAA has launched numerous initiatives, including the Armenia Tree Project to assist in reforesting Armenia, as well as advancing social, economic and environmental recovery; the NGO Training and Resource Center, providing training and technical assistance to local NGOs. Summer Internship Programs in Washington and Yerevan empower and encourage Armenian-American youth. AAA partners with ArmeniaNow in supporting Armenian media, the League of Women Voters and the NGO Center to provide coalition building skills to NGOs AAA remains committed to universal reaffirmation of the Armenian Genocide and established the Armenian National Institute, dedicated to the study, research and affirmation of the Genocide. Thanks to benefactors, an historic property two blocks from the White House was acquired to be the future site of the Armenian Genocide Museum of America.

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NGOs & International Organizations

British Council Armenia Director

Mrs. Arevik Saribekyan Address

Baghramyan ave. 24, 0019 Yerevan Tel.: (+374 10) 569 924 Fax: (+374 10) 569 929 E-mail

info@britishcouncil.am Website

www.britishcouncil.am

The British Council was founded in 1934. We are the UK’s international organization for educational opportunities and cultural relations. As well as education, we run programmes in the arts, science, sport, governance and English language. We build engagement and trust through the exchange of knowledge and ideas between people worldwide.

Our projects reach over 112 million people a year in the UK and 110 other countries and territories.

More information about our activities worldwide can be found at www.britishcouncil.org.

The British Council has been operating in Armenia for more than six years. Throughout this period, we have been implementing programmes in the areas of creativity, education, governance and civil society, among others. Our work with the private sector includes the promotion of Corporate Social Responsibility in Armenia. More information about our activities in Armenia can be found at www.britishcouncil.am.

Cafesjian Center for the Arts Executive Director

Dr. Michael De Marsche PR an Marketing Director

Ms. Anna Dira Address

2 Tamanyan str., # 48 Yerevan Tel.: (+374 10) 567 262 Fax: (+374 10) 561 589 E-mail

andir@cmf.am Website

www.cmf.am

The Cafesjian Center for the Arts was founded in 2002 by Gerard L. Cafesjian and the Republic of Armenia for the purpose of developing a worldclass international museum of art and a cultural center for Yerevan. Representing all mediums of art in its impressive permanent collection and appealing traveling exhibitions planned for the future, the Cafesjian Center for the Arts aims to “bring the best of the world to Armenia, and, present the best of Armenia to the world.” By maintaining its unique identity while introducing art from around the world, the Cafesjian Center for the Arts aims to educate, enlighten and entertain its visitors and the public at large.

At the core of the Cafesjian Center for the Arts’ permanent collection is the Gerard L. Cafesjian Collection of Art. The collection, which represents a wide variety of media, includes major works by renowned artists Stanislav Libenský and Jaroslava Brychtová, whose monumental sculptures have pushed the limits of glass as a medium into the realm of fine art. Important works by world famous artist Dale Chihuly are also part of the studio glass collection.

Many types of art are represented in the Gerard L. Cafesjian Collection of Art including large-scale works in bronze by Lynn Chadwick, Barry Flanagan and Fernando Botero. The Gerard L. Cafesjian Collection of Art is unusually large and during the next several years many significant artists will be on exhibition including Georges Braque, Marc Chagall, Arshile Gorky, David Hockney, Joan Miro, Pablo Picasso, Man Ray, and Andy Warhol.

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NGOs & International Organizations Eurasia Partnership Foundation (EPF)

Country Director

Mr. Gevorg Ter-Gabrielyan Address

56 Zarobyan str., Yerevan 0009 Tel.: (+374 10) 586 095 Fax: (+374 10) 586 096 E-mail

info@epfound.am Website

www.epfound.am

Eurasia Partnership Foundation (EPF) mission is to empower people to effect change for social justice and economic prosperity through hands-on programs, helping them to improve their communities and their own lives.

EPF is the local, legacy institution of Eurasia Foundation (EF) in the South Caucasus. With an office registered in Armenia (and linked closely with offices in Azerbaijan and Georgia), EPF has inherited the skills and experience that have made EF a leading innovator in civil society development.

Supported by the United States Agency for International Development and other public and private donors, EF has invested nearly $70 million in the South Caucasus since 1992.

EPF is both a grant maker and a program implementer and is guided by six program mandates and approaches: Civic Participation and Monitoring, Corporate and Community Philanthropy, Research and Policy Capacity Building, Business Environment Improvement, Cross Border Cooperation and Open Door Grant Making. Each EPF office sets its program priorities annually based on consultations with local and international stakeholders and its international Board of Trustees.

EPF is a member of the EF Network: five local foundations supporting civil society and based in Russia, Central Asia, the South Caucasus, Eastern Europe and Washington, DC.

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IREX Country Manager

Ms. Arina Zohrabian Address 16 Vardanants str.,

Yerevan Tel.: (+374 10) 526 621 Fax: (+374 10) 566 696 E-mail

arina@irex.am Website

www.irex.am

IREX is an international nonprofit organization providing leadership and innovative programs to improve the quality of education, strengthen independent media, and foster pluralistic civil society development.

Founded in 1968, IREX has an annual portfolio of $50 million and a staff of over 400 professionals worldwide. IREX and its partner IREX Europe deliver cross-cutting programs and consulting expertise in more than 50 countries. It has programs in Education, Independent Media, and Civil Society Development.

Education supports economic development, social reform, and civic participation within a society and provides the foundation for tomorrow’s leaders.

IREX works with individuals, institutions, and governments to expand access to and improve the quality of education worldwide.

Independent media informs and engages citizens through the free flow of information that advances democratic and economic development. A professional media sector builds more transparent and effective governance, promotes fair and open economies, and generates responsible discussion about social and political issues.

Civil society development engages citizens, nongovernmental organizations, and government bodies to work in partnership to improve their communities and foster good governance.

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NGOs & International Organizations

Research Triangle Institute, International

Chief of Party

Mr. Sam Coxson Address

9 Alek Manoogian str., AUA Business Center, apt 301, Yerevan Tel.: (+374 10) 512 095 Fax: (+374 10) 512 062 E-mail

scoxson@rti.org

In 2005 RTI International of North Carolina won a competition to conduct a project for the U.S. Agency for International Development (USAID) to provide technical assistance and training to support to 38 local governments in Armenia.

RTI celebrates its 50th. year of providing consulting services to improve democratic governance in more than 40 countries worldwide. Through these programs, RTI works closely with local institutions and professional associations to promote effective local governments that encourage citizen participation, increase the responsiveness and effectiveness of public institutions, and adopt anti-corruption measures.

Local Government Program, Phase Three (LGP 3) works directly with Armenia’s Ministry of Territorial Affairs to change policies and legislation increasing decentralization and increasing local government capacity.

Social Protections Systems Strengthening Project

Chief of Party

Ms. Amy Ramm Address

18a Baghramayan str., 0019, Yerevan Tel.: (+374 10) 542 611 Fax: (+374 10) 540 624 E-mail

info@spss.am Website

www.spss.am

The USAID Armenia, Social Protection Systems Strengthening (SPSS) Project promotes integrated social protection and labor market policies in Armenia through improved social-insurance delivery, job-market reforms, occupational safety standards, and services to reduce vulnerable citizens’ dependence on public support. Implemented by AECOM International Development doing business as The Services Group, Inc. (TSG), since 2007, SPSS brings together four main tracks of social protection: • Social Insurance • Employment Services • Occupational Safety and Labor Protection • Social Assistance

At the local level, LGP3 works with 38 Armenian municipalities. The program is composed of three components directly working with local governments: (1) municipal financial management “core package”; (2) public service improvement, (3) public relations and local council training. LGP3 has provided assistance to local government staffs and councils to implement new policies and reforms as well as to improve community relations.

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Center for Agribusiness and Rural Development (CARD) Director

Mr. Gagik Sardaryan Address

74 Teryan str., Yerevan Tel.: (+374 10) 545 711,

545 712, 560 014 Fax: (+374 10) 587 928 E-mail

card@card.am

CARD’s mission is to assist farmers and agribusinesses in the production and marketing of food and related products to increase incomes and create jobs leading to sustainable livelihoods for rural populations that significantly impacts poverty reduction.

CARD offers a complete, integrated package of agricultural development services that are market driven and benefit farmers in developing their capacities.

Our assistance stimulates agribusiness growth and involves marketing, rural development, and food safety services.

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CARD is the successor of the USDA’s Marketing Assistance Program (MAP) launched in Armenia in 1992. In 2005, with restructuring MAP programs, CARD was established and registered as a local foundation. Since its establishment, USDA/FAS has provided funding to CARD for the implementation of agricultural development assistance programs in Armenia. CARD programs are designed to assist the entire food chain - from farmers to consumers - providing an array of technical, marketing, and financial services. These services include, but not limited to food processing; new product development and test marketing; food quality improvement and food safety assurance; labeling and packaging; domestic and foreign market researches, assessments and feasibility studies; product promotion; organization of local and international festivals, exhibitions and tradeshows; export market development; farmer crediting and Credit Clubs development; and women and children issues in rural areas.

TOURISM AND HOSPITALITY SERVICES

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“Armenia” International Airports Director

Mr. Juan Pablo Gechidjian Address

Zvartnots International Airport, AIA Building 0042 Yerevan Tel.: (+374 10) 493 000

ext. 7221 E-mail

amikaelyan@aia-zvartnots. aero Website

www.aia-zvartnots.aero

“Armenia” International Airports CJSC was founded in June 2002. Based on the Concession Agreement signed between the Government of the Republic of Armenia and “Corporacion America SA,” the company was granted with the right to manage and operate Yerevan “Zvartnots” and Gyumri “Shirak” International Airports.

The company offers standard aviation and airport services like aircraft guidance and escorting services, parking areas management, the provision and operation of movable and mechanical staircases, a telescopic bridge and ground handling services (including aircraft pulling services, electrical supply services, operational-technical maintenance services, aviation security and aircraft custody services, utility services for aircrafts, fuel and lubricants supply and fueling, and special vehicle transportation services).

It is also involved in the provision and management of non-aeronautical commercial services provided within the airport’s territory like renting ground spaces for commercial purposes, advertising, VIP lounges, duty-tax free shops, a bank and exchange bureau, and financial services.

The company’s strategic goal is to implement the master plan approved by the RA Government in 2005, according to which Zvartnots International Airport will reach standards applied in similar airports around the world by 2010. Increases in passenger traffic and evaluating the transit zone are also within the primary targets of the company for the next three years.

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Tourism & Hospitality Services

Armenia Marriott Hotel Yerevan General Manger

Mr. Ami Miron Address

Republic Square, 0010, Yerevan, Tel.: (+374 10) 599 000 Fax: (+374 10) 599 001 Website

www.marriottarmenia.com

The Armenia Marriott Hotel… the most luxurious of hotels in Yerevan and a tribute to modern hospitality.

Here, you will be met with a superior level of service and amenities throughout the hotel, including 24-hour room service, gym room and medical SPA. Located ideally on the Republic Square, the business and cultural center of Yerevan, the hotel with its 226 spacious guest rooms is welcoming with the elegantly furnished and cozy atmosphere. The guest rooms offer arresting views of Mount Ararat or Republic Square, and feature the new bed from Marriott, with down comforters, designer duvets and fluffier pillows, plus high-speed Internet access and a comfortable sitting area. The Executive Lounge is an ideal place for business meetings and leisure and offers luxury and comfort of the very highest standard.

Dining takes on many dimensions, from the fine Italian fare at Cucina to Vienna Café with its traditional way coming from Austria. Cucina restaurant offers an impressive selection of fine Italian cuisine, homemade pizzas and antipasti highlighted as the hotel signature dishes. Whether it is business meeting or leisure the Lobby Lounge offers from freshly brewed coffee classic cocktails prepared with drama and flair.

The hotel offers generous event space that can host a romantic wedding or dynamic meeting, with 7 rooms totaling 1,152 square meters of space. The largest ballroom in Armenia, Tigran Mets Great Ballroom is an ideal place for weddings, large scale events, conferences or corporate parties.

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Austrian Airlines Manager

Mr. Mack Vartanoosian Address

9 Alek Manoukyan str., AUA Business Center 0070 Yerevan Tel.: (+374 10) 512 201 Fax: (+374 10) 512 206 E-mail

mack.vartanoosian@austrian. com Website

www.austrian.com

Successful Focus East strategy Austrian Airlines today is the market leader in Central and Eastern Europe, and offers 48 destinations across the region. The Focus East strategy also means that the company devotes more of its attentions to the countries of the Levant and Middle East. Austrian’s range of services to this rapidly-growing market continues to intensify, and the region is set to contribute even more strongly to the economic success of Austrian Airlines in coming years.

50 years of “we care” Austrian Airlines has stayed true to its claim to be the “friendly airline” throughout the past 50 years. Factors such as the punctuality of the company’s flights, the high-quality inflight experience, the care and attention given to passengers down on the ground, the top-level culinary service provided by DO&CO in Business and Economy Class, and staff who constantly strive to demonstrate that “we care” all combine to make flying with Austrian a uniquely pleasurable experience. Austrian is always working to make further improvements to the service provided. The most recent demonstration of this was the decision to install 24 lie-flat sleeper seats in the Business Class sections of several Airbus A320 aircraft from September 2008 onwards as part of the Austrian Premium Service.

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Tourism & Hospitality Services

British Midland Airways Limited Address

37 Moskovyan str., Yerevan Tel.: (+374 10) 521 383

(+374 10) 528 220 Website

www.flybmi.com

Jazzve

British Midland Airways Limited (trading as bmi) is the second-largest airline at London Heathrow, one of the world’s busiest and best-connected international airports. From our Heathrow hub we operate services in the UK, Europe, the Middle East, Central Asia, Africa and from our Manchester hub, transatlantic services to the U.S.A. and the Caribbean.

General Manager

While bmi can trace its roots as an airline as far back as 1938, it prides itself on being an innovator and market leader, constantly evolving and developing to meet passenger needs. Our success at providing quality products and services has been recognized by the airline industry, as we’ve received over 50 industry awards since 1990.

Website

bmi’s global reach is further extended by being a member of Star Alliance, a group of 20 international airlines offering customers a worldwide network and a smooth integrated travel experience. Overall, Star Alliance offers more than 17,000 daily flights to 965 destinations in 162 countries.

Mr. Armen Petrosyan Address

56/2 G. Njdeh str., Yerevan Tel.: (+374 10) 493 330

www.jazzve.am

The Jazzve network was established in 2003 with the opening of the first cafe in Moskovyan str. 8. The founders Mr. A. Janibekyan and Mr. M. Minasyan being passionate to the art of having coffee incorporated their ideas within specific interior of the cafe which suited best to the primary goal of the company - to combine the process of enjoying high quality coffee with good music. The company’s name follows this goal. It is associated with coffee and music with the word Jazz in it. It is already a tradition for many Armenians to meet their friends in here as the Jazzve is a tradition in its turn. The happy customer is valued by the company, because no matter how nice is the interior, or how good is the coffee, everything is for customer - including flexible discount system and responsive service. The Jazzve is expanding its business. It has branches in Russia and the United States.

bmi is committed to using technology such as e-ticketing, online booking, self check-in at the airport and via the internet, helping to smooth and speed up the pre-flight experience. bmi operates four flights per week from London Heathrow to Yerevan.

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Tourism & Hospitality Services

Square One Restaurants

Levon Travel Yerevan Address

10 Sayat Nova ave., 0001 Yerevan Tel.: (+374 10) 525 210,

525 284, 583 193 Fax: (+374 10) 561 483 E-mail

sales@levontravel.am klm@arminco.com

LEVON TRAVEL YEREVAN is a full service travel agency operating in Armenia since 1991. During these past years we have provided our clients with the best possible service to fulfill their travel needs.

Our agencies are fully equipped with Global Distributional Systems (Amadeus, Galileo, Corda, Sabre, Gabriel) and Internet-based specialized systems.

We are constantly updating our computer systems and are therefore able to provide state-of-the art technology to travelers from around the world including Armenia. The geographic locations of LEVON TRAVEL offices in Yerevan (Armenia), Los Angeles (USA), and Tbilisi (Georgia) put us in an excellent position to provide our clients with the best possible services. This is especially true for travelers to and from Armenia, Georgia, the United States, Canada and Europe.

LEVON TRAVEL is situated in the city center and is easy to access, with a parking lot for its customers’ cars. Around 15 people are employed by LEVON TRAVEL and eight of them are travel consultants directly involved in ticketing, tourist (including visa procedures) and any logistical activities related to travel (hotels, transfers, transportation, MICE, etc.).

The office is fully computerized and provides the highest level of travel services.

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Sales and Marketing Manager

Ms. Anush Abgaryan Address

2a Agatangeghos str., Yerevan Tel.: (+374 10) 564 173 E-mail

eat@squareone.am Website

www.squareone.am

Scope of Work – Square One Restaurants Square One is a restaurant chain fully created in Armenia aiming to provide a superior eating experience in a trendy environment. In four years of operations, our company has expanded into a four branch network that provides quality atmosphere with clean food in a friendly setting for our guests. Square One’s first branch is located at the intersection of Northern Avenue and Abovyan str., the second branch is at Zvartnots International Airport Departure Terminal, the third at the Duty Free area of the Airport, and our fourth branch is at the AUA Business Center.

In addition to providing in-house and open air seating in our restaurants, Square One provides delivery service in the city limits of Yerevan from noon to midnight and catering services for receptions, conferences, presentations and formal events.

One of the keys to our success is our large central kitchen, with its modern equipment, allowing us to prepare large quantities of food to cater for up to 1000 customers a day while ensuring the highest hygiene standards in Armenia.

Square One is also the acting president of the Armenian Restaurant Association, whose goal is to improve the quality standards of restaurants in Armenia through providing training, support and networking for its members and their staff.

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Tourism & Hospitality Services

TUFENKIAN ENTERPRISES Sales and Marketing Manager

Ms. Narine Yeghoyan Address

21/1 Tumanian str., Yerevan 0001 Tel.: (374 10) 520 911/12 Fax: (374 10) 520 913 E-mail

info@tufenkian.am Website

www.tufenkianheritage.com

Tufenkian Heritage Hotels Tufenkian Heritage Hotels in Armenia are a network of luxurious boutique hotels, traditional restaurants and tourism facilities that provide visitors the experience of a revived Armenia. With several new hotels in development, the Heritage Hotels currently consist of Avan Dzoraget Hotel, Avan Marak Tsapatagh Hotel and Avan Villa Yerevan Hotel.

Founded by James Tufenkian, these exquisitely designed hotels extend a warm welcome and introduce business travelers, adventurous honeymooners, active seniors, families and exotic world travelers to Armenian heritage - rich with tradition, architecture, art, historical monuments, picturesque landscapes, and authentic cuisine.

The Meg Hotel General Manager

Mr. Aris Ajand Address

1 Jrashat, Yerevan Tel.: (+374 10) 581 008 Fax: (+374 10) 583 172 Email:

info@hotelmeg.com Website

www.hotelmeg.com

Centrally located in the heart of the capital, Hotel Meg, Yerevan’s only boutique hotel is within minutes’ walk from the famous Matenadaran, the Cascade and the Opera.

This small hotel of only seven spacious one and two-room suites has been designed based on the simple concept of doing everything possible to make our guests feel at home.

Whether for business or pleasure, our stylish rooms, comfortable luxurious beds, modern facilities along with our friendly, courteous and professional staff, promise to make your stay in Yerevan a memorable one.

Guests staying at Tufenkian Heritage Hotels experience luxurious rooms designed by leading Armenian architects– with consultation from famed interior designer Clodagh on several of them – furnished with hand-crafted furniture and renowned Tufenkian Carpets. Visits to the Tufenkian Carpet Showroom are available where one can experience the ancient-art of carpet weaving. Tufenkian tours provide visits to Armenia’s most charming villages, churches, hiking expeditions and more.

Tufenkian Heritage hotels in Yerevan, Dilijan, Sevan, and Lori combine beautifully designed facilities with exceptional comfort and service. Tufenkian’s goal is to introduce guests to the countryside of Armenia - an undiscovered tourist destination.

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MISCELLANEOUS / OTHER

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Miscellaneous / Other

The American University of Armenia (AUA) Address

40 Baghramyan ave., Yerevan Tel.: (+374 10) 512 552 Email

info@aua.am Website

www.aua.am

The American University of Armenia (AUA) is a U.S. accredited graduate institution affiliated with the University of California. AUA offers Master’s level graduate programs in seven fields of study: Business Administration, Industrial Engineering and Systems Management, Computer and Information Science, Political Science, Public Health, Law, and Teaching English as a Foreign Language, as well as an extensive Extension Program of continuing and professional education. AUA’s many research centers are active in meeting the data collection and analyses needs of a wide variety of clients engaged in development in Armenia.

The AUA Center is a Western-style multiple-use rental facility in the heart of Yerevan. It has rental office space suitable for businesses and nonprofit organizations.

Hotel guests of the newly remodeled AUA Barsam Suites will contribute to the development of Armenia because funds from the AUA Suites directly support the American University of Armenia.

The new AUA Paramaz Avedisian building added 100,000 square feet to the existing facilities at AUA including classrooms, seminar rooms, laboratories, and research areas. Room naming opportunities provide donors a unique and lasting way to secure recognition for their support of AUA, honor family members and loved ones, and help ensure sustainable operation of the building. The business community of Armenia has the opportunity to enjoy top of the line corporate meeting space, video-conferencing facilities, halls and auditoria in this state-of-the-art building.

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“Armobil” Security Guard Service (LLC) Address

24 Amiryan str., #14, Yerevan Tel.: (+374 10) 531 814 Fax: (+374 10) 533 501 Website

www.armobil.am

“Armobil” Security Guard Service (LLC) is a leading private security company in the Republic of Armenia that offers its clients the finest and the most innovative security measures. ARMOBIL was established in 2000 on a solid base of experience in guarding, patrolling and investigating. We are proud to offer our customers prompt and courteous service by focusing not only on our clients’ satisfaction but also on high quality services at very competitive prices. We respond with positive approach to all security needs 24 hours a day.

Our company is the only one in Armenia that provides both a wide range of security services and security training programs. Our services include commercial, industrial, and civil protection, which will entitle you to a security-proof atmosphere allowing you to concentrate on your basic business activities.

ARMOBIL offers the following services: • Loss Prevention Management • Uniformed & Equipped Officers • Security Guarding & Reception Services • Vehicle Patrol Services • Security & Safety Training • V.I.P. Bodyguard • Security for Special Events • Installation of Security Systems

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Miscellaneous / Other

CITADEL Business Center Address

105/1 Teryan str., 0009 Yerevan Tel.: (+374 10) 514 300 E-mail

sales@Citadel-Armenia.com Website

www.citadel.am

CITADEL Business Center offers top-class office premises in Đ° unique setting of a versatile one-stop hub. Full management on turnkey-basis truly makes a difference creating a trouble-free working environment. CITADEL is one of Yerevan‘s remarkable constructions, has become a landmark for the capital, with its modern distinctive design representing a marriage of convenience and functionality. Facilities and services available there turned it into the first choice for a successful business operation in Yerevan.

CITADEL Business Center materializes the concept of combining business and comfort with a firm commitment to provide top-level infrastructure and services to its tenants and visitors. Most advantageous location, modern infrastructure and facilities, international quality services, 24/7 security, flexible and affordable leasing/renting pricing, customized floorplans and layouts turn CITADEL into one of the best commercial premises in the country.

CITADEL Business Center is located at the intersection of Teryan and Koryun streets, nearby State Engineering University, State Medical University, and more than half a dozen educational institutions.

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