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CORPORATE TRAINING SOLUTIONS | CERTIFICATE AND DIPLOMA PROGRAMS | PROFESSIONAL DEVELOPMENT SHORT COURSES | PARTNER PROGRAMS | POSTGRADUATE PROGRAMS

CHIFLEYBUSINESS SCHOOL

BY INDUSTRY FOR INDUSTRY


CONTENTS

02

the chifley difference

corporate training solutions

06

certificate and diploma programs

10

partner programs

22

postgraduate programs

26

the chifley way

03

by industry for industry

04

professional development short courses

18


WELCOME TO CHIFLEY BUSINESS SCHOOL Message from the CEO Understanding our client’s training and development needs and delivering flexible and customised management training is the cornerstone of what we do at Chifley Business School. As one of Australia’s most innovative and experienced registered training organisations and education providers, we are proud that we continue to meet the needs of our clients and students, both in Australia and abroad. As Australia’s ‘by industry for industry’ business school, we work closely with leading industry associations and our corporate clients to deliver flexible and relevant management education programs. I invite you to explore our full suite of management training programs included in this brochure. We deliver executive short courses, nationally accredited certificate and diploma programs and postgraduate courses, from specialist graduate certificates to masters level qualifications in business and project management. This includes our flagship Chifley MBA program, ranked by The Australian Financial Review as the number two distance MBA program in Australia. We also deliver programs in close collaboration with a number of industry associations and education partners to enhance the knowledge and skills of industry professionals. We specialise in the delivery of tailored management training, meaning we can customise any of the programs listed in this brochure to suit your organisation’s learning and development needs. Chifley also offers a national and international delivery capability that allows us to deliver onsite no matter where you are located. The success of our bespoke management training programs is driven by our uncompromising commitment to our clients. Our proven customisation model begins with us listening to your needs and we continue to consult with you during and after program delivery. Our delivery methodology, facilitators and assessments are carefully aligned to your business to ensure that capability gaps are addressed and your organisation reaps the benefits from its investment in training both now and in the future. At Chifley, we understand that following the global financial crisis, organisations are focusing on building robust and sustainable businesses. This presents new challenges demanding strong leadership and a capable workforce. This is why we have made it a priority to actively listen to feedback from our industry partners, students and clients. This allows us to innovate and adapt our services to deliver relevant content supported by first-class, experienced facilitators and flexible delivery options. I encourage you to review our services and to arrange a time with one of our Business Development Managers to discuss how we can work with your organisation to ensure your ongoing success.

Simon Christensen Chief Executive Officer Chifley Business School

PAGE 1


THE CHIFLEY WAY

Corporate Training SOLUTIONS We can customise any of our existing programs or develop new programs specifically for your learning and development needs. Our suite of programs includes short courses, certificate and diploma programs, and postgraduate courses in business and management, any of which can be customised to reflect your organisation’s systems, culture and objectives, and can be delivered face-toface, online, or using a blended model.

Short Courses

Postgraduate Programs

Our range of short courses will provide business, management and communications skills that your staff can apply within your workplace. All of our courses can be customised and delivered in-house, across Australia. See page 18.

We offer continuous learning opportunities for your staff, through articulation pathways into our postgraduate programs. We offer a range of awards that can be delivered in-house, including an MBA in Technology Management. See page 26.

Certificate and Diploma Programs

Consulting

Our certificate and diploma programs will equip your staff with practical and valuable management skills and tools to help them meet everyday demands and challenges in your workplace. All of our certificate and diploma programs are aligned with the Australian Quality Framework (AQF) and recognised Australia-wide. See page 10.

Pathway

Chifley Business School delivers business and management education and is one of the longest running registered training organisations and independent higher education institutions in Australia. We are your total solutions provider­­—we will work with you to develop an integrated professional development program for your organisation.

We can work with your organisation to identify issues and implement strategies that will help your organisation reach a higher level of performance. Our consulting services include business strategy, skills audits, organisational development, learning and development, and cultural surveys.

PROGRAMS

DELIVERY

Short Courses

Immediate | Public Delivery Face-to-face / Online

Diploma Programs

Talent management On-going | In-house Delivery Coaching & Consulting Blended program delivery

Industry Expertise

PAGE 2

Knowledge and skills Productivity

Certificate Programs

Postgraduate Programs

RESULTS

Platform for growth


THE CHIFLEY DIFFERENCE At Chifley, we understand the needs of businesses because we operate as a business ourselves. We know that your organisation’s staff performance has a direct impact on how your business operates. So to make sure you are achieving the best results, we work closely with you to identify capability gaps within your organisation and to customise our solutions to your strategies.

“Chifley Business School, through its professional administration, highly skilled facilitators and highcompletion rate, has provided employee development with genuine workplace skills transfer.” Martin Turnbull Senior Learning & Development Consultant

Flexible Learning Our policy is to be client-focused and flexible to your needs. We can offer you various delivery and learning platforms, for example, an in-house program that can incorporate online learning and face-to-face delivery.

Workplace Relevance We know that your investment in training should be cost-effective and return results—both in the short and long term. Our customised programs offer relevant, tangible and measurable scenarios, simulations and case studies. Assessments are also adapted to reflect your outcomes. We also ensure the competencies are aligned to your employee’s role so they can apply their new-found knowledge directly to their workplace—allowing you to measure returns, immediately.

Continuous Learning We understand that having the right skills is crucial to organisational success. This is why we offer articulation pathways to higher levels of education. We work with you to develop the ideal pathway for your employees—Chifley is your total solution provider, for all your professional development needs.

PAGE 3


BY INdUSTrY FOr INdUSTrY Chifley works closely with industry and with our partners in the corporate and education sectors to meet your organisational training needs. This includes building on expertise and shared knowledge with partners such as Charles Sturt University for SuperCheap auto, the University of Melbourne for downer EdI Mining, gHd Business School for BHP, and Franklin Covey for Sydney Water.

PAGE 4

INdUSTrY rECOgNITION Chifley was featured as one the top business schools by the AFR Boss Survey, 2009 including number two in Australia for distance education providers. This demonstrates our on-going commitment to delivering high quality education that is value for money and relevant for professionals. We also ensure that our programs are endorsed by industry such as The Australian Institute of Project Management and Project Management Institute (PMI), USA.


INdUSTrY ParTNErSHIPS

INdUSTrY aLLIaNCES

> Association of Professional Engineers, Scientists and Managers, Australia > Australian Computer Society > Australian Institute of Company Directors > Australasian Institute of Mining and Metallurgy > Australian Services Union, Queensland > Bureau of Meteorology > Centre for Pavement Engineering Education > Community and Public Sector Union > Engineers Australia > The Institution of Professional Engineers, New Zealand.

Chifley has partnered with leading industry bodies and education providers to deliver programs relevant to the needs of industry and organisations: > Planning Institute of Australia—We work with the PIA to deliver Australia’s only Certified Practicing Planner Program for professional planners. > Charles Sturt University—We partner with CSU to deliver in-house postgraduate courses for clients such as SuperCheap Auto. > FranklinCovey—We partner with FranklinCovey to deliver their time management and leadership short courses nationally and for corporate clients such as Sydney Water. > GHD Business School—We deliver the Vocational Graduate Certificate in Physical Asset Management with GHD Business School. > Centre for Pavement Engineering Education—We partner with the CPEE to deliver postgraduate courses in Pavement Technology.

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corporate training solutions

Chifley has regional, national and global delivery capability. So, no matter where you are, our business has the flexibility to meet your needs.

An organisation that engages in customised learning solutions for their employees is in a much stronger position to increase operating profits and improve staff retention. The key to addressing successful business outcomes is customised professional development training that fits with your organisation’s objectives, needs and goals.

“I found the course to be very good, especially in how I intend to further develop my site management and leadership skills. I would definitely recommend the course to other employees looking to further their skills in this area and I would be interested in other courses run by Chifley.” Melissa WATPAC Corporate

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Relationship Management Chifley Business School takes a holistic approach to engaging a client. Our business strategy focuses on high quality learning outcomes. This allows our team to work closely with you so that we can assist you at all times. As a Chifley client, you will have access to every available resource at Chifley to ensure your program is a success. Your program will be managed by a client partner, who can send in any other Chifley team member to meet with you throughout the consultation process, when required. Our corporate training consultant will work with the client partner to oversee the development of course content, and will communicate directly with our facilitators to clarify your needs and expectations.

Relationship Manager

THE CHIFLEY TEAM

Sales & Marketing Team

Content Development Team

YOUR BUSINESS

Customer Service/ Delivery Team

Client Partner

Corporate Training Consultant and Facilitator

Client Care Team


Our Approach The philosophy behind our corporate training is to align your people, resources and culture with your business objectives. We will first analyse your present situation, then establish objectives, and finally, set mutually agreed goals. We do this by: >> encouraging an integrated approach to training throughout your workplace >> advocating continuous improvement >> working closely with your people >> implementing adult-learning principles to engage your staff.

The Customisation Process Our expertise lies in our ability to deliver quality content that is regularly reviewed for relevance to industry. This forms the base of our customisation process. We will develop a program that builds on our extensive management, leadership and business skills programs. This program will then be customised or streamlined to the needs of your business by incorporating case studies and activities that are directly relevant to your industry. We will focus on understanding your organisation’s context, strategies, business motives and systems, so we ensure our solutions are effective at addressing your capability gaps. The Chifley Customisation Model, shown below, is the five-step plan that forms our consultation process. This focuses on matching course content and assessments, a delivery option and a facilitator appropriate to your identified organisational needs.

PROJECT SCOPING

PROGRAM DESIGN & CUSTOMISATION

Participant’s work role and career goals > Daily tasks and responsibilities > Projects > KPIs > Presenting skills and knowledge.

Program and assessment design Assessments are designed around workplace tasks and schedules

Organisation’s objectives > Mission, goals and objectives > HR needs > KPIs.

Customised workshops > Face-to-face delivery > Mentor support > Distance delivery.

DRAFT MATERIAL

PROGRAM REVIEW

IMPLEMENTATION

PROGRAM OUTCOME

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our customised programs The breadth of our customised in-house programs extends well beyond the programs listed in this brochure, so speak with us today about your in-house training needs. Here is a selection of courses that Chifley has customised and delivered onsite, across Australia, and overseas.

Certificate and Diploma Programs >> Certificate IV in Frontline Management >> Diploma of Management >> Certificate IV in Project Management >> Diploma of Project Management >> Vocational Graduate Certificate in Physical Asset Management.

Postgraduate Courses >> Graduate Certificate in Management >> Graduate Diploma of Management >> MBA >> MBA (Technology Management). PAGE 8

Short Courses

Our clients

>> Advanced Presentation Skills >> Advanced Project Management >> Asset Management >> Client Relationship Management >> Communicate with Influence >> Conflict Resolution >> Contract Management >> Developing Leaders in the Workplace >> Document Writing Essentials >> Effective Communication, Negotiation and Mediation >> Effective Work Practices >> Fundamentals of Project Management >> Innovation and Change >> Leadership and Self-Mastery >> Leadership and Team Management >> Leadership in the Workplace >> Leading and Managing Change >> Managing People for Performance >> Problem Solving and Decision Making >> Project Management >> Risk Management for Leaders >> Safety Leadership >> Strategic Planning and Implementation >> Strategic Thinking >> Team Effectiveness >> The New Supervisor >> Time Management.

>> ALS Group >> Baraka Training >> Boeing Australia >> Bureau of Meteorology >> Department of Primary Industries (VIC) >> Energex >> Ergon Energy >> GHD >> Gold Coast City Council >> Logan City Council >> Leighton Contractors Pty Ltd >> MainCo Melbourne >> Melbourne Water >> NZ Refining Company >> SP AusNet >> Stanwell Corporation >> SuperCheap Auto >> Tarong Energy >> WATPAC >> WorleyParsons.


our facilitators When you engage Chifley Business School, you will also be engaging the expertise of many of the best facilitators in the country. Our facilitators not only have the qualification required to deliver high-quality training programs—they have been specifically chosen for their extensive industry experience. Chifley has a corporate training facilitator with business acumen and the right skill set to suit your organisation.

Mark Johnson

Diane Robertson

MBA, B. Bus. Mgmt, AIMM

BA, Grad.Dip.Teaching, BTeaching, Cert.IV.AWT

Mark has over 20 years’ experience in HR management and organisational development with all levels of management. His personal style and skills have allowed him to achieve success in a broad cross-section of industries including finance and insurance, aerospace, energy, agribusiness and construction supply, as well as federal, state and local government. Mark has delivered Chifley programs to such clients as Ergon Energy, Stanwell and WorleyParsons.

Diane is the Director of Austral Business Communication Pty Ltd, a company specialising in writing and editing services (e.g. reports, tenders, awards) and training in business writing. Diane is a highly qualified workshop and seminar leader, who has delivered courses and services over the last ten years to organisations and businesses, particularly in the government and engineering sectors. Diane has specialised in communication in the workplace. Diane has delivered Chifley programs for such clients as GHD and WorleyParsons.

John Moynihan B.Bus (Mktg & Advert), Diploma in Architecture, Cert IV Work Place Training, AFAIM

Each of our facilitators has over ten years of relevant business experience, which allows them to consult, coach, train and implement strategies, within your company.

John has held a number of senior roles in the corporate sector, predominantly with a people-oriented training and development focus. This enabled him to delve into course development and facilitation focusing primarily in sales, marketing and customer service. John has delivered Chifley programs to such clients as Ergon Energy, Gold Coast City Council, Logan City Council and Boeing Australia.

Peter Ferreira

Zoe Long

BA Behavioural Science (Psychology), Grad.Dip.HRM, Cert.IV.AWT

Grad.Cert.Mgmt (ProjMgmt), BTeaching, Cert.IV.AWT

Peter is a Professional Management Consultant and process facilitator, specialising in business and human resources strategies, learning and development, coaching and change management. He has worked with private and public sector organisations in the fields of manufacturing, financial services, information technology, logistics, sales and marketing and health. Peter has delivered Chifley programs to such clients as Ergon Energy, Energex, Gold Coast City Council, Tarong Energy, NZ Refining Company and Boeing Australia.

Zoe provides a suite of project management services within corporate, government and training organisations focusing on effective change and long-term staff skill development. She is a specialist in providing advice on strategies for organisational improvement and change management to create solutions and run major project initiatives. Zoe is an effective coach and has solid grounding in quality assurance, SAP environments and audit needs. Zoe has delivered Chifley programs to such clients as WorleyParsons and Virgin Blue.

Ken Salisbury BA, Dip.Ed, Grad.Dip.Mgmt, (HRM), Cert.IV.AWT, MBA, AFAIM

Ken has a wealth of consulting experience with organisations both in Australia and abroad which has made him one of the most engaging and compelling facilitators in the business. His breadth of experience with small and large companies enables Ken to be very practical, and he has the ability to present complex topics in an interesting and readily understood way. Ken has delivered Chifley programs to such clients as Ergon Energy, Sydney Water, WATPAC, Logan City Council and the Planning Institute of Australia.

Visit www.chifley.edu.au for more facilitator profiles.

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certificate and diploma programs

As one of the first Registered Training Organisations (RTO) in Australia, Chifley Business School has a reputation for delivering high-quality business and management education. Chifley specialises in the delivery of customised certificate and diploma programs that will equip your staff with practical skills and valuable management tools to help them meet challenges in the workplace. As an organisation, you will be investing in a program that is customised to benefit your organisation by ensuring learning outcomes are transferred directly back to the workplace.

All of our materials are industry-relevant and contain activities to provide your staff with practical skills and a range of management tools. Programs are supported by user-friendly Study Guides that reflect industry best-practice.

Leading facilitators Our facilitators are leading industry practitioners, with local and international experience in a range of industries and businesses.

Ongoing coaching

Program Features

Chifley will provide a coach to help your staff complete assessment tasks and support their learning. We ensure ongoing support is available, even after we have developed a solution for your learning and development needs.

Customised programs and assessments

Online support

We listen to and collaborate with our clients to find innovative solutions that meet the needs of their organisations. Assessment tasks are holistic, negotiable, and can be adapted to suit your organisation’s strategic objectives.

Our programs can be supported by Chifley’s online study portal, called ‘e-Communities’. Our clients often use e-Communities, so staff may continue to engage and learn from each other outside of the face-to-face workshops. This is valuable for organisations that have staff based at different locations.

Flexible study options We tailor our programs to suit your individual needs. Chifley can deliver training at any location, and you have a choice of face-to-face, blended or distance learning.

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Expert content

Continuous improvement We constantly evaluate and improve our programs in response to the feedback we receive from our customers and clients. Our facilitators keep up-to-date with industry changes and will innovate to suit the current and future needs of your business.


All our Certificate and Diploma programs are aligned with the Australian Qualification Framework (AQF) and are recognised Australia-wide. Innovative delivery As technology evolves, so too must our delivery methodology. As such, our clients can be confident they are receiving worldclass learning solutions. Chifley is introducing e-readers and iPads into the classroom, which enables us to readily update course material and leverage off online material when needed. It also means we are producing less printed content, therefore creating a more sustainable and environmentally responsible delivery methodology.

Continuous learning Our Diploma programs offer an articulation pathway into our postgraduate programs. Refer to page 28 for more details.

Recognition of Prior Learning (RPL) Chifley can match the skills and knowledge your staff already have against the program they are doing, or intend to do. The benefit of RPL is that you can reduce the length of the program for eligible staff, therefore saving them time, and helping your organisation to reduce costs.

Government funded Chifley is a contracted Registered Training Organisation under the Productivity Places Program (PPP).

Investment >> Individuals­—start from $AUD365 per module >> In-house—quoted on Consultation Call Chifley on 1300 244 353. Visit www.chifley.edu.au for full program fees.

“Chifley Business School has worked closely with Logan City Council to provide quality customised training solutions in the management and project management fields. I commend the team for its ability to customise all sessions, materials and assessments to ensure every aspects of the training caters to the all-important values and processes of Logan City Council. The level of service we have received has been very good, with regular site visits and correspondence. The high calibre of facilitators ensures that staff leave sessions with a clear understanding of how the content can be applied, back on the job.” Jamie Scarrabelotti Learning & Development Coordinator Logan City Council PAGE 11


certificate Iv in frontline management An efficient manager knows how to manage the competing demands of people, information and resources. Meeting these challenges is the key to improving team performance, and will contribute to the overall performance of the organisation. This program is for first-time managers, or people taking up supervisory roles requiring the skills essential to effectively manage teams.

bsb40807

Certificate IV in Frontline Management (BSB40807) Complete 10 units (4 compulsory + 6 electives): Module number

Module name

Unit number

Unit of competency

Module 3

Operational planning

BSBMGT402A

Implement operational plan

Module 4

Workplace safety

BSBOHS407A

Monitor a safe workplace

Module 5

Team effectiveness

BSBWOR402A

Promote team effectiveness

Module 16

Leadership

BSBMGT401A

Show leadership in the workplace

Compulsory Units

Elective Units: Choose 6

Your staff will learn how to administer and implement improvements in planning, employee management, workplace communication, problem-solving and continuous improvement.

PAGE 12

Module 1

Personal organisation and development

BSBWOR404B

Develop work priorities

Module 2

Effective workplace relationships

BSBWOR401A

Establish effective workplace relationships

Module 6

Information systems

BSBINM401A

Implement workplace information systems

Module 7

Customer service

BSBCUS401A

Coordinate implementation of customer service strategies

Module 8

Continuous improvement

BSBMGT403A

Implement continuous improvement

Module 9

Innovation

BSBINN301A

Promote innovation in a team environment

Module 10

Learning and development

BSBLED401A

Develop teams and individuals

Module 14

Managing projects

BSBPMG510A

Manage projects

Module 17

Risk management

BSBRSK401A

Identify and apply risk management processes

Module 18

Effective presentations

BSBCMM401A

Make a presentation

Module 19

Establish networks

BSBREL401A

Establish networks

Module 20

Manage offsite teams

BSBMGT404A

Lead and facilitate offsite staff

Module 21

Document writing skills

BSBWRT401A

Write complex documents


diploma of management Effective managers transform difficult challenges into strategic improvements that benefit and lift the performance of their organisations. This program is for people who may already be working as a supervisor or coordinator, and may have a qualification in a technical area, but require the management skills to help their organisation achieve and maintain a competitive advantage.

bsb51107

Diploma of Management (BSB51107) Choose 8 units: Module number

Module name

Unit number

Unit of competency

Module 1

Personal organisation and development

BSBWOR501A

Manage personal work priorities and professional development

Module 3

Operational planning

BSBMGT515A

Manage operational planning

Module 4

Workplace safety

BSBOHS509A

Ensure a safe workplace

Module 5

Team effectiveness

BSBWOR502B

Ensure team effectiveness

Module 6

Information systems

BSBINM501A

Manage an information or knowledge management system

Module 7

Customer service

BSBCUS501B

Manage quality customer service

Your staff will learn practical skills and management tools to give them the confidence and knowledge to perform in their job and to evaluate the work of others.

Module 8

Continuous improvement

BSBMGT516C

Manage quality continuous improvement

Module 9

Innovation

BSBINN501A

Establish systems that support innovation

Module 10

Learning and development

BSBLED501A

Develop a workplace learning environment

Module 13

Budgets and financial plans

BSBFIM501A

Manage budgets and financial plans

Module 14

Managing projects

BSBPMG510A

Manage projects

Your staff will also learn how to facilitate effective communication among their team and how to provide team members with the guidance and support they need to excel.

Module 15

People performance

BSBMGT502B

Manage people performance

Module 17

Risk management

BSBRSK501A

Manage risk

PAGE 13


certificate Iv in project management Today’s organisations need capable project managers who can deliver a variety of projects on time, to a quality standard, and within budget. This program will equip your staff with the skills and knowledge required by project managers to deliver a medium-sized project on time and on budget, to meet the client’s quality requirements.

Your staff will graduate from this course with a clear and practical understanding of what a project is, what makes a project different, the factors influencing project success, the role of the project manager, the skills a project manager needs, and the project life cycle.

PAGE 14

bsb41507

Certificate IV in Project Management (BSB41507) Complete 6 units: Module number

Module name

Unit number

Unit of competency

Module 1

Project scope

BSBPMG401A

Apply project management scope techniques

Module 2

Project plan and budget

BSBPMG402A BSBPMG403A

Apply time management techniques Apply cost management techniques

Module 3

Project quality

BSBPMG404A

Apply quality management techniques

Module 4

Project human resources and communications

BSBPMG405A BSBPMG406A

Apply human resources management approaches Apply communication management techniques

Module 5

Project risk

BSBPMG407A

Apply risk management techniques

Module 6

Project procurement

BSBPMG408A

Apply contract and procurement procedures


diploma of project management Project managers are pivotal to project success. A successful project manager controls the use of resources and manages business and project risk to bring long-term benefits to their organisation’s performance. This program is for people with project responsibilities who need skills in planning, leading, organising and controlling projects.

Your staff will learn practical skills and project management tools to effectively balance the schedule, cost and quality of projects. After completing this program, your staff will be able to facilitate communication between their team and project stakeholders, and will be able to identify efficiency and productivity improvements that will help strengthen your organisation’s projects.

bsb51407

Diploma of Project Management (BSB51407) Complete 9 units (7 modules): Module number

Module name

Unit number

Unit of competency

Module 1

Manage project scope

BSBPMG502A

Manage project scope

Module 2

Manage a project plan and budget

BSBPMG503A BSBPMG504A

Manage project time Manage project costs

Module 3

Manage project quality

BSBPMG505A

Manage project quality

Module 4

Manage project human resources and project communications

BSBPMG506A BSBPMG507A

Manage project human resources Manage project communications

Module 5

Manage project risk

BSBPMG508A

Manage project risk

Module 6

Manage project procurement

BSBPMG509A

Manage project procurement

Module 7*

Manage the integration of project processes

BSBPMG501A

Manage application of project integrative processes

* Must be completed last

Endorsed Chifley is an endorsed provider with the following peak project management bodies for the Diploma of Project Management. See table below outlining professional development points available to members of the Project Management Institute, USA and the Australian Institute of Project Management.

Diploma of Project Management

AIPM

PMI

50 CPD points

49 PDUs

PAGE 15


vocational graduate certificate in physical asset management

This course draws upon 30 years experience of asset management application, in hundreds of organisations, throughout the world. It will provide your staff with the skills and knowledge required to deliver successful and cost-effective asset management in your workplace.

The Vocational Graduate Certificate in Physical Asset Management is delivered in conjunction with GHD Business School and is accredited under the Australian Qualifications Framework (AQF). GHD is one of the world’s leading engineering, architecture and environmental consulting companies. At the completion of this course, participants will receive a nationally recognised qualification that acknowledges their professional skills as asset managers.

PAGE 16

21739VIC

Vocational Graduate Certificate in Physical Asset Management (21739VIC) Complete 9 modules (covers the 6 competencies): Module 1

All competencies listed

Asset management overview

Module 2

VBQU034/01, VBQU034/02, VBQU034/03, VBQU037/01

What is the state of my assets?

Module 3

VBQU035/01, VBQU035/02, VBQU035/03, VBQU035/04, VBQU035/05

What is my required level of service?

Module 4

VBQU036/02, VBQU037/01, VBQU037/02, VBQU037/05

Which assets are critical to sustainable performance?

Module 5

VBQU035/06, VBQU037/01, VBQU037/02, VBQU037/03, VBQU037/04, VBQU037/05, VBQU037/06

What are my minimum life cycle cost, capital-improvement program and operations and maintenance strategies? What is my long-term expenditure profile?

Module 6

VBQU036/01, VBQU036/02, VBQU036/03

How do I draw it all together? The asset management plan.

Module 7

VBQU038/01, VBQU038/02, VBQU038/03, VBQU038/04

Quality frameworks and developing an asset management improvement plan

Module 8

VBQU054/01, VBQU054/02, VBQU054/03, VBQU054/04, VBQU054/05

How do I deploy an asset management program?

Module 9

VBQU034/01, VBQU034/02, VBQU034/03, VBQU034/04, VBQU034/05, VBQU034/06

Managing data and knowledge


Who Should Attend? Experienced graduates and those involved in life-cycle asset management, or asset managers seeking recognition for their knowledge and skills. Engineers, accountants, economists, commercial managers and other professionals seeking a working knowledge of asset management. Those without graduate qualifications, but who have sufficient, relevant work experience.

Flexible Delivery Modes This course is run as an intensive short course and can be delivered at the client’s premises. Designed to work in conjunction with your organisation, the course can be tailored to any industry type or asset base, present level of asset management practice, or other organisation-specific requirements.

“The program not only formalised my previous skills and knowledge of asset management but also enabled me to consider more advanced asset management techniques for future development and continual improvement along the life of an asset.

GHD provides the program facilitators, training content and awards the Vocational Graduate Certificate in Physical Asset Management. Chifley provides the student administration services for this program in Australia and New Zealand.

I would strongly recommend this course to any individual who manages infrastructure in both the public and private sectors.” Bryan O’Connor Team Leader Asset Planning Sunshine Coast Regional Council Bryan graduated in 2009 and he is the first graduate of the VGC program. PAGE 17


professional development short courses

Chifley’s professional development short courses will enable your staff to update their business, management and communication skills and immediately apply it back to the workplace.

PAGE 18

OUR SHORT COURSE PROGRAMS Accounting Comes Alive® Business Writing Skills Finance for Non-Financial People Leadership in The Workplace Principles of Management Project Management

Chifley’s short courses are open to the public and delivered face-to-face over two days in Melbourne, Sydney, Brisbane and Perth. For course dates visit: www.chifleyshortcourses.edu.au

Customised In-house Training We understand your organisation is like no other, so we can customise and deliver onsite any of the short courses listed in this brochure, or even develop a new course to suit your organisational goals, processes, leadership and culture. See page 8 for a selection of the courses Chifley has customised and delivered onsite across Australia and overseas. Speak with one of our Business Development Managers today about how we can customise a program to meet your learning and development needs.

Partner Programs Chifley also partners with leading authorities and training providers to deliver the following programs.

National Association of Testing Authorities, Australia (NATA) >> Internal Audits. Planning Institute of Australia (PIA) >> Project Management >> Effective Communication, Negotiation and Mediation >> Economics of Development >> Professional Ethics >> Legislation and Governance >> Urban Design >> Climate Change. FranklinCovey >> Leadership: Great Leaders, Great Teams, Great Results >> FOCUS: Time and Priority Management >> The 7 Habits of Highly Effective People >> Leading at the Speed of Trust.

Articulation Pathway All our short courses articulate into our postgraduate programs. Refer to page 28 for more information.

Investment >> Individuals—start from $AUD750 per course. Visit www.chifley.edu.au for full program fees. >> In-house—quoted on Consultation. Call Chifley on 1300 244 353.


Accounting Comes Alive® Overview:

Course content:

Learning outcomes:

This refreshingly different one-day workshop is custom-made for busy people who want to benefit from financial literacy— the ability to understand and use financial information. Thousands globally—from industry leaders and government regulators, through to professionals from leading banks, law firms, insurers, universities and business schools—have rapidly acquired financial literacy using the amazing Colour Accounting® learning system (patent pending) coupled with the Right-Brain Accounting™ approach. Some say they even enjoyed themselves!

>> Business modelling to discover the critical foundational language and concepts >> The balance sheet, income statement and cashflow statement >> The differences between worth, profitability and solvency >> Financial analysis with conceptual understanding >> Financial conversation.

On completion of this course, your staff will be able to:

Accounting Comes Alive®, Colour Accounting® and Right-Brain Accounting™ are all registered trademarks and brands of Accounting Comes Alive International.

>> Understand the critical foundations, essential language and concepts of accounting >> Understand that the five key financial statement elements are assets, liabilities, equity, income and expenses—their stories and how they fit together >> Understand how the organisation funds and uses its assets to fulfil its goals >> Understand the essential concepts of profit, earned and incurred, plus the resultant cash flows and the impacts on the wealth of the organisation.

Overview:

Course content:

Learning outcomes:

Business Writing Skills moves well beyond guidelines and theory to the practical application of techniques and development of participants’ writing skills. This course focuses on the skills necessary to research, structure, write and review documents to the highest professional standards.

>> The diversity of workplace documents >> Elements of good writing >> Creating a document >> Preparing—identifying your audience; understanding your purpose; doing your research >> Drafting—planning your document; writing the first draft >> Reviewing—editing and proofreading; revising your own and others’ work >> Crafting different documents—formal documents, informal correspondence and marketing communications >> Presenting your work—layout and presentation.

On completion of this course, your staff will be able to:

Business Writing Skills

>> Plan, draft and present workplace documents that enable clear information exchange and promote reader understanding >> Clearly express and logically structure ideas >> Write appropriately for a range of readers and purposes >> Avoid common grammar, punctuation and spelling errors >> Review, proofread, critique and improve your own and others’ workplace documents.

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professional development short courses Finance for Non-Financial People Overview:

Course content:

Learning outcomes:

This course is designed to equip those with little or no financial background with equip ability to understand and utilise financial information. Managers with accounting and finance experience will also benefit from this course, as they are given the opportunity to clarify issues, study recent developments, and to re-examine the logic of methodologies used in financial decision-making.

>> Understanding accounting and financial terminology >> Financial analysis and performance-measurement >> Management accounting—the basics >> Introduction to project evaluation.

On completion of this course, your staff will be able to:

Overview:

Course content:

Learning outcomes:

This course looks at effective leadership practices and focuses on the implications for leaders. Participants will be guided through the contemporary ideas about and elements of providing leadership in the workplace, and will be encouraged to develop a greater understanding of themselves and the impact of their leadership on others.

>> Analysis of your leadership philosophy >> Leader self-efficacy >> Issues of values and ethics in leaders >> Motivation theories and practice >> Building trust and integrity >> Situational leadership >> Group and individual decision-making >> Leadership styles and role-modelling >> Implementing and monitoring decisions.

On completion of this course, your staff will be able to:

>> Understand and analyse the contents of financial reports >> Identify and use appropriate key financial performance indicators >> Effectively use financial data for decision-making >> Confidently and effectively interact with accounting and finance specialists.

Leadership in the Workplace

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>> Implement the organisation’s standards and values >> Influence individuals and teams positively >> Clarify their own approaches to leadership >> Use specific skills to build group cohesion and improve communication >> Develop analytical and systems thinking to improve leadership effectiveness.


Principles of Management Overview:

Course content:

Learning outcomes:

This course is designed as a building block for functional managers who may be heading into senior management in the coming years. This program aims primarily to clarify the role of managers and to establish foundation skills and a consistent knowledge framework, from which to further develop emerging leaders.

>> The role of management >> Management principles >> Planning techniques and principles >> Developing an operational plan >> Control processes—KPIs >> Control processes—Budgets >> Legal compliance >> Human-resourcing principles and techniques >> Performance management.

On completion of this course, your staff will be able to:

Overview:

Course content:

Learning outcomes:

Project management involves planning, organising, directing and controlling a project. This course is the first step to becoming a capable project manager and is designed to improve your understanding of the project life cycle. Chifley is also an endorsed provider with the following peak project management bodies for this Project Management short course. See table below outlining professional development points available to members of the Project Management Institute, USA, and the Australian Institute of Project Management.

>> Project management terminology >> Project stakeholders and project life cycle >> Role of project manager and project team >> Project definition and scope >> Plan and schedule development >> Management, communication, monitoring, handover and review >> Project management tools and techniques >> Project risk.

On completion of this course, your staff will be able to:

>> Explore the place of management in business success >> Identify the general globally accepted framework of key management functions >> Identify the primary legislations a manager needs to be aware of and comply with >> Introduce the ŠHolistic Management/Leadership Model as a role framework >> Identify the primary elements of planning in organisations, including strategic- and operational-planning concepts >> Apply control processes to budgeting.

Project Management

Project Management

AIPM

PMI

15 CPD points

14 PDUs

>> Explain how project management can be used to achieve business goals >> Summarise the project life cycle and activities to be completed at each stage >> Explain the value and importance of project management, controls and planning >> Identify the critical success factors in achieving project outcomes >> Lead a project team and support team members to achieve project goals. PAGE 21


partner programs

nata

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THE NATIONAL ASSOCIATION OF TESTING AUTHORITIES, AUSTRALIA NATA plays a key role in Australia’s standards and conformance infrastructure, which provides an important mechanism for improving the business efficiency and competitiveness of Australian industry in national and international markets.

Internal Audits Overview: All quality systems include the requirement for an effective internal-audit function. This function ensures the management system is being implemented as intended, and is an important tool for identifying continuous-improvement processes. This course is based on the principles contained within ISO 19011 Guidelines for quality and/or environmentalmanagement-systems auditing, and hence applies equally to ISO 9001, ISO14001, ISO/IEC 17025 and ISO 15189.

Course content:

The Internal Audits course is delivered by the National Association of Testing Authorities, Australia (NATA), and is recognised nationally and internationally for a practical and hands-on approach to training in systems auditing. This course is designed for quality-assurance managers, quality-assurance team leaders and frontline managers.

>> Establishing the audit program >> Planning and preparing for an audit >> Key principles in conducting an audit >> Reporting audit findings >> Follow-up actions.

Learning Outcomes: >> Preparing an appropriate audit checklist >> Understanding of sufficiency of evidence >> Ability to apply information and evidence gathering techniques >> Understanding of audit techniques >> Identifying and reporting non-conformities >> Understanding the role of internal audits and management reviews.


pia PLANNING INSTITUTE OF AUSTRALIA PIA is the national peak body for professionals and organisations involved in planning practice for the built environment. The PIA represents and supports almost 5000 planning professionals, Australia-wide and overseas.

Certified Practicing Planner Program Overview: The course comprises units that focus on professional planning practice, and provide an opportunity for experienced planners to extend the skills and knowledge they have gained through practice. Participants may choose to undertake a single course unit (based on a particular interest), or may choose to undertake more than one unit.

Units:

The Certified Practicing Planner Program is an initiative of the Planning Institute of Australia (PIA) to provide nationally consistent training for planning professionals in key areas of competence for planning practice. This program is designed for practicing planners and builtenvironment professionals in associated disciplines with an interest in the practice of planning. The course is designed for practitioners with at least five years planning-related experience. While there are no formal requirements for enrolling in a course unit, a minimum of two years prior work experience in a planning related field is strongly recommended.

>> Project Management >> Effective Communication, Negotiation and Mediation >> Economics of Development >> Professional Ethics >> Legislation and Governance >> Urban Design >> Climate Change.

Learning outcomes: >> Build on the foundation of undergraduate and postgraduate planning qualifications >> Complement and structure skills and knowledge gained through practice >> Update practitioners’ competence with leading-edge thinking and developments.

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franklin covey FRANKLIN COVEY Genuine behaviour change and continuous improvement among employees require an integrated approach. FranklinCovey’s offerings concentrate on the vital link between an organisation’s people and sustainable business results.

FranklinCovey helps organisations succeed by unleashing the power of their workforce by helping individuals and leaders to focus and execute top personal and business priorities. Training and tools implemented by FranklinCovey enable teams to identify, focus on and execute against the organisation’s key goals, enabling employees and managers to work together with the highest level of interpersonal effectiveness.

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LEADERSHIP: GREAT LEADERS, GREAT TEAMS, GREAT RESULTS

FOCUS: TIME AND PRIORITY MANAGEMENT*

Overview:

Overview:

No organisation has ever become great without exceptional leadership. Organisational greatness requires leaders who can connect the efforts of their teams to the critical objectives of the organisation; tap the full potential of each individual in their team; align systems, clarify purposes, and inspire trust. ‘Leadership: Great Leaders, Great Teams, Great Results’ is FranklinCovey’s flagship leadership development program. It takes a mind-set, skill-set, tool-set approach to developing leaders who can unleash the talent and capability of their teams against the organisation’s highest priorities. In addition to drawing on a proven legacy of developing effective leaders, FranklinCovey’s leadership program also taps into the best thinking of leadership experts around the world, including Jack Welch (former CEO of GE), Ram Charan (Execution: The Discipline of Getting Things Done), Fred Reichheld (author of The Ultimate Question) and Stephen M.R. Covey (author of The Speed of Trust).

FranklinCovey’s award-winning time management workshop is an engaging, highly interactive one-day program, that is packed with learning. Ideal for individuals at all stages of career and life.

Learning outcomes: >> Build trust and influence with others >> Define the team’s purpose and its ‘job to be done’ >> Create a strategic link between the work of the team and the goals of the organisation >> Connect the work of the team to the organisation’s economic model >> Align the four essential systems of execution, talent, corework processes and customer feedback.

Learning outcomes: >> FranklinCovey’s world-famous time management principles >> Master the skills of planning your weeks and organising your days so your time is spent on tasks that really matter >> Identify and define the values that are most important to you >> How to clearly define your goals and break them down into key tasks >> The ability to reduce stress by eliminating unnecessary activities >> Skills for mastering information management with a proven planning system >> How to balance work and life priorities. * This course is FranklinCovey’s FOCUS: Achieving Your Highest Priorities™.


Whether you choose a public program session or a customised in-house workshop for your team, expect to see results immediately. THE 7 HABITS OF HIGHLY EFFECTIVE PEOPLE

LEADING AT THE SPEED OF TRUST

Overview:

Overview:

An exciting three-day workshop that provides participants with a robust and tactical implementation plan to fully integrate The 7 Habits into their lives. Designed for anyone looking to become a more effective person—regardless of occupation, position, or stage in life.

Leading at the Speed of Trust is a highly interactive workshop that engages leaders at all levels in the real work of identifying and closing the trust gaps that exist in your organisation. Instead of paying outrageous ‘Trust Taxes’, your organisation can begin to realise ‘Trust Dividends’. Doing business at the ‘speed of trust’ dramatically lowers costs, speeds up results, and increases profits and influence.

Learning outcomes: >> How to improve focus, communication, and balance, for yourself and your organisation >> How to develop professional relationships for productive collaboration >> The importance of responsibility, accountability and commitment >> Skills for increasing productivity by staying focused on the things that matter most >> How to reduce conflict by understanding exactly what you can influence >> Leverage a reliable planning system that focuses on value-aligned time management and integrates various productivity tools >> Apply a planning process that achieves better results based on execution and priorities >> Reduce stress by recognising and eliminating distractions, low-priority activities, and competing demands on your time >> Achieve balance and renewal, avoiding burnout and frustration.

The latest addition to FranklinCovey’s program suite, ‘Leading at the Speed of Trust’ is taking the world by storm with global success stories with Ikea, P&G, Frito Lay, Lego, Hershey’s Foods and Whirlpool.

Learning outcomes: >> Choose to make building trust in the workplace an explicit goal of their work >> Learn how others perceive their trustworthiness from their personal tQ™ (Trust Quotient) Report >> Understand the real, measurable Trust Taxes they might be paying without realising it >> Change Trust Taxes to Trust Dividends, which are the benefits that come from growing trusting relationships >> Make action plans for Building Trust Accounts with all key stakeholders >> Begin using the Language of Trust as an important cultural lever. PAGE 25


postgraduate programs

Chifley Business School is one of the longest-running independent higher education institutions in Australia, and has the country’s largest distance-learning MBA program, with 800 current students and 11,000 graduates worldwide.

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Chifley was featured as one of Australia’s top business schools in the 2009 AFR BOSS Survey, including ranked number two for distance MBA programs, and fourth overall for value for money. This demonstrates our ongoing commitment to delivering high-quality education that is relevant for professionals.

Our Programs >> Graduate Certificate in Business Strategy >> Graduate Certificate in Project Management >> Graduate Certificate in Strategic Leadership >> Graduate Certificate in Sustainability Management >> Graduate Certificate in Management >> Graduate Diploma of Management >> Master of Business Administration >> Graduate Certificate in Management (Technology Management) >> Graduate Diploma of Management (Technology Management) >> Master of Business Administration (Technology Management) >> Master of Technology in Project Management.

Connected with Industry Chifley currently delivers postgraduate qualifications to over 800 industry professionals worldwide. Our student community comprises of full-time working professionals predominantly from the engineering, science and technology sector. Chifley is the unique position to deliver fully customised postgraduate qualifications to corporations. We do this by working with your key staff to: >> Develop a learning methodology relevant to your organisation, including customised case studies, assessments and workplace simulations >> Develop a program structure that reflects and supports your working environment; this may include week-long and weekend residentials, evening classes, face-to-face, online or blended delivery >> Supporting our customised learning methodology is our diverse and experienced faculty, which is drawn from industry both from within Australia and internationally; you, the client, will work with Chifley to select the most appropriate lecturer/facilitator who best suits your organisation’s culture, values and industry. “The Chifley MBA (Technology Management) will stand anyone in good stead to pursue positions in engineering organisations with higher responsibility, by complementing their core engineering competence with essential business management skills.” Brendan Guiney Executive Manager, Infrastructure Development MidCoast Water Chifley MBA (Technology Management)


“The Super Retail Group has determined that one of our strategic differentiators is having learning and development programs that attract, retain and motivate our team members. The Graduate Certificate in Management provides an opportunity for our team members to access tertiary education. The exposure to different concepts and ideas stretches our team members, improves their strategic thinking, and, as a consequence, they become more effective leaders.”

Peter Birtles, Managing Director, Super Retail Group

Program Features Flexible learning

Industry expertise

Recognised and accredited

As the provider of Australia’s largest distance MBA program, Chifley is well positioned to deliver a flexible postgraduate program to suit your organisation. Our clients engage us using different delivery modes that are designed specifically to suit their choice of learning methodology. This may include faceto-face in modular format, online or a blend of face-to-face and online. Chifley will work with your key staff to ensure the most suitable structure is implemented for your organisation and learning outcomes.

Chifley’s faculty combines academic expertise with vast industry experience. This ensures our programs maintain a high level of academic rigour while providing your staff with a lifetime of business and management experience, both from Australia, and abroad.

Chifley is listed as a non-self accrediting higher education institution in the Australian Qualifications Framework (AQF) and is accredited by the Victorian Registration and Qualifications Authority (VRQA) in Australia, meaning:

Customised delivery As with all our programs, Chifley can also customise any of our postgraduate courses to suit your organisation’s needs. This includes your preferred mode of delivery, selection of units, choice of facilitator and customisation of assessments, case studies and activities to reflect real-life scenarios in your workplace. This ensures your organisation benefits from real business outcomes while your staff are equipped with the knowledge and skills to make them more competent in the current roles and preparing them to become future leaders within your organisation.

Expert instructional design

Endorsed Chifley is also an endorsed provider with the following peak project management bodies for its two project management units. See table below outlining professional development points available to members of the Project Management Institute, USA, and the Australian Institute of Project Management. AIPM

PMI

Postgraduate Units Unit 303: Project Management

20 CPD points

120 PDUs

Unit 501: Advanced Project 20 CPD points Management

120 PDUs

>> Our postgraduate courses meet the requirements for course accreditation in Australia >> Our postgraduate courses satisfy the AQF standards >> Chifley has the staff and learning resources necessary to deliver higher education courses >> Our postgraduate courses are comparable in standard to courses leading to a similar award in an Australian university.

Workplace Relevance The essence of all Chifley programs is to ensure that learning outcomes can be immediately applied back to the workplace. This ensures our students and your staff can apply what they’ve learnt directly to their current workplace situations, helping them grasp the practical application of the concepts and theories learnt throughout the program. This also ensures your organisation immediately benefits from the knowledge and skills gained by your staff.

Chifley employs its own expert instructional design team, which gives us the agility and flexibility to customise our courses to your organisation’s needs. Our instructional designers are highly experienced in developing customised learning material that will help your staff maximise their learning potential, ensuring your organisation benefits now, and in the future. PAGE 27


postgraduate programs Articulation Pathways At Chifley, we know learning is a lifelong commitment, and this is why we provide pathways for continuous learning and professional development for your staff.

Short courses Participants who complete any three of our public and in-house short courses with the assessment will be eligible for credit towards the Unit 302 Employer-Based Unit of Chifley’s postgraduate programs.

Diploma of Management Graduates of the Diploma of Management may be eligible for credit towards the Unit 302 Employer-Based Unit of Chifley’s postgraduate programs.

Diploma of Project Management Graduates of the Diploma of Project Management may be eligible for credit towards Unit 303 Project Management of Chifley’s postgraduate programs.

Vocational Graduate Certificate in Physical Asset Management Upon completion of the VGC program, four units of credit are awarded towards Chifley’s postgraduate program.

Certified Practicing Planner Program Upon completion of this program, participants may be eligible for credit towards the Unit 302 Employer-Based Unit of Chifley’s postgraduate programs. PAGE 28


postgraduate units Unit 101: Financial Management

Unit 202: Business Law

This unit is concerned with the management of the financial functions of an organisation and is directed towards making students competent in financial decision-making and the control of financial operations. It will also enable students to understand the professional advice and help that accountants and other finance professionals can give them towards that endeavour.

This unit aims to develop knowledge of the legal system and an understanding of the many laws that impact on the work of engineers and other technology-based professionals, in both the public- and private-sectors. Contract law and torts are covered, with specific reference to contractual responsibility, risk, liability and the detailed administration of contracts.

Unit 102: Management Perspectives This unit introduces students to the art and science of management. It provides an overview of the principal skills and activities of management and the challenges that face managers today. It aims to be a practical unit, providing students with theories, ideas and techniques that can be applied to their workplace.

Unit 201: Economic Decision Making This unit focuses on management decision-making from the perspective of economic principles. Students will be introduced to the nature of managerial economics and the decision-making process and most importantly the concept of value-maximisation. The basic valuation model is presented as the underlying economic model of the firm and all subsequent discussion will turn on the decisions to enhance the value of the firm. The approach used in this unit is a practical problem-solving treatment of economic theory and analysis, extensively supplemented by descriptive and diagrammatical presentation.

In addition, the very important laws of trade practices, intellectual property and employment are covered, leading to skill development in application of the principles and practice of managerial law in the workplace.

Unit 301: Research Project The Research Project enables students to apply material studied in the Graduate Diploma or MBA course to a specific situation in their organisation and in many cases, to produce material of particular value to their organisation. The Unit 301 Research Project provides students with the opportunity to research and report on a management topic of their choice. The project should demonstrate that students: >> Have a good knowledge of different management theories and principles >> That they can apply management theory to a workplace problem or issue, and >> They are able to initiate in-depth research and report on the results.

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postgraduate units Unit 302: Employer-Based Unit

Unit 306: Strategic Management

Unit 401: Marketing

This unit enables participants to take advantage of formal management programs offered by their own organisation or by outside providers. The unit may consist of a single program or a combination of programs requiring a total commitment of about 160 hours. Residential programs and programs that develop interpersonal skills are preferred. As part of the assessment, participants may be required to submit a report.

The term ‘strategy’ is one that has become frequently used (and abused) in management. Strategic management may be defined as, ‘The process of identifying, choosing and implementing activities that will enhance the long term performance of an organisation by setting direction and by creating ongoing compatibility between the internal skills and resources of an organisation and the changing external environment within which it operates’.

The objective of this unit is to give an overview of the theory and practice of marketing. It focuses on management of the marketing function and the tasks of marketing strategy development, planning, and implementation.

Unit 303: Project Management Most project managers enter the project management field from a functional and/or technical background. They are the most skilled or experienced functional and/or technical specialist or subject matter expert on the project team and so are given management of the team during project delivery. Unfortunately, successful project delivery does not depend on the skills and experience that led to the appointment of the project manager. Project management depends on a range of management (people), process, planning and commercial (financial and legal) skills. This unit introduces these skills, works through the key processes and finally shows how these processes are integrated to ensure a desirable outcome.

Unit 305: Operations Management This unit examines the principles of operations management and demonstrates how they must link together to achieve the operations objectives of the organisation as a whole. The operations themselves are the means by which an organisation supplies its customers with the goods or services they require. Skills are developed in the areas of product and service design, controlling and scheduling outputs, reliability, and quality management.

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This unit encourages students to develop a strategic plan for their organisation and shows them how to implement, evaluate and control that plan.

Unit 307: Management of Professional Services This unit is designed to meet the needs of a range of people delivering professional services moving into management roles. Over the past two decades the professional services environment has undergone significant change in response to external pressures from governments, the wider community, the legal system, and the global economy.

Unit 308: Managing Innovation This unit is primarily about using innovation to achieve growth in a competitive economy, both at the enterprise level and for the overall economy. We shall establish that growth requires innovation. Today’s society is not more prosperous than yesterday’s because we have more of the things that we had yesterday, but because we have new ones, and those that resemble what was available yesterday are now better suited to our needs.

Unit 402: Contemporary People Management Managing people at work is the central activity in most managerial jobs. In recent years the effective management of people at work has become increasingly important due to a number of changes in the external environment in which organisations operate, and due to changes in the nature of the organisations themselves. In particular, line managers find themselves being asked to develop and apply people management skills, which in the past would have been the domain of human resource management (HRM) specialists. This unit has been designed to develop critical conceptual and practical skills of the kind increasingly required by line managers.

Unit 403: Managing Information Systems This unit deals with the planning and management of effective information systems. It discusses the design, structure and evaluation of information systems to meet specific needs, and the human factors in their operation and management. The unit starts with a high-level view of information systems, their impact on organisations and their strategic uses. It discusses how to analyse and plan for an organisation’s information systems needs, as well as a wide range of other management issues.


“As I progressed through the Chifley program, I utilised the skills that I was developing as I changed careers from research scientist to research manager.” Jane Weber, Master of Technology in Project Management, Best Victorian Graduate 2010 Unit 404: Pathways to Organisational Best Practice

Unit 406: Corporate Finance

Best practice is a practical approach to improving the competitiveness of an organisation. It provides the manager with a set of tools and techniques to identify where improvements are necessary and how to take action to achieve them. Best practice is closely related to quality management and to the business excellence frameworks that have been developed in various countries, but it has significant differences from them. Quality management focuses on meeting customer needs and on creating products and services that satisfy and exceed the expectations of the customer, including product strategy and design.

This unit extends the material developed in Unit 101 and, to a lesser extent, Unit 201. It is designed to equip students with an understanding of corporate finance sufficient to be able to discharge the financial responsibilities of a director or senior executive of a public company, when making decisions and releasing information. It will also equip students with an adequate understanding of the calculations that members of the CFO’s office will carry out and the evaluation processes that they will undertake when examining business proposals. This will assist students in presenting a financial case for pursuing business initiatives they believe a corporation should undertake.

The business excellence frameworks focus on business results and include strategic concerns. Best practice aims to improve what is already being done, but has a broader scope in that it covers activities and processes that affect all stakeholders, including employees and suppliers.

Unit 405: Environmental Management This unit has been structured around an initial core of seven topics, which provide a knowledge foundation critical to sustainability and environmental management. We introduce and explain some fundamental environmental and sustainability management terms, concepts and principles, and through the use of case studies, we explore the wideranging implications of environmental and sustainability management to an organisation’s everyday operations. This includes examining the evolution and application of regulatory controls, predominantly in Australia.

Unit 407: International Business Strategy This unit aims to provide students with an understanding of the factors driving domestic and international economic and business development, and will provide them with frameworks with which to make strategic decisions. It will enable students to develop an informed perspective on the evolving global economy in which we live and do business. The detailed appreciation they will develop of the major trends and issues in international business will enable them to compete and trade effectively in the international business arena. At a practical level, this unit should also give you new insights into organisational management, especially in terms of strategic planning and development, and you should be able to participate effectively in decisions relating to international business. Jane Weber Best Victorian Graduate 2010 PAGE 31


postgraduate units Unit 415: Engineering Risk Management

Unit 423: e-Business Strategy

Unit 431: Leaders as Decision Makers

This unit is intended to provide students with an overview of engineering risk management techniques. It introduces the concept of the two-dimensional nature of risk and emphasises the need for assessment of both dimensions—severity and likelihood—for ascribing priorities to direct the risk dollar. Systematic and structured hazard-identification techniques are introduced with a number of illustrative examples. The focus is on low likelihood–high consequence risk events, as these cannot be assessed by using epidemiological studies or actuarial techniques.

This unit deals with the principles, practice and content of effective e-business strategy formulation, and its translation into workable systems designs and, to a lesser extent, implementation plans. Students will gain an understanding of the scope of e-business and its relationship to business in general. Students will learn to use a straightforward but robust framework for developing and executing e-business strategy. Most importantly, they will be able to identify how to craft strategies that create intrinsic value, and will be able to plan to deploy them with minimal risk.

Unit 416: Corporate Sustainability

Unit 430: Leadership

‘Sustainability’ has become a new buzzword in corporate circles and management literature, but what does it really mean? Should corporations commit to it? How do they decide on and then implement a successful sustainability strategy? This course aims to explore these questions, providing both an academically rigorous analysis of sustainability, and a practically useful guide to deciding on, implementing and measuring the performance of a sustainability strategy.

This unit examines the nature of leadership in the 21st century and the different roles that leaders are expected to take within modern organisations. It uses a combination of theory, concepts and examples to help students begin to understand the key issues and challenges facing leaders today, and take control of their own leadership development. This unit encourages students to seek out opportunities to practice and implement the theories and concepts discussed.

This unit examines different contemporary approaches to leadership decision-making in organisations. ‘Leadership’ is broadly defined, and is not confined to the top levels of organisations. Various theories and concepts of decisionmaking are examined, and students are encouraged to apply these to their managerial practice in their own organisations. This unit examines the role of the leader in decision making, progresses through the process of decision making, and finally examines issues of decision implementation. Decision making is examined both as an individual and as a group process, and the influence of the organisational environment is taken into account. An international perspective is given because of increasing globalisation. Ethical issues are considered as well.

Unit 501: Advanced Project Management This unit builds on the concepts explored in Unit 303—Project Management, with a particular emphasis on the complexities involved in managing high-risk technology projects. It covers both the technical and the human side of advanced project management.

Unit 418: China Industry Tour This two-week tour of several cities in China offers you the opportunity to meet senior executives of a range of Chinese and international corporations and visit a number of industrial parks and company sites. You will be able to witness first hand why China’s GDP is growing at an average rate of 11%. The tour program will be customised to suit the particular interests and backgrounds of participants.

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For more detailed Unit descriptions please visit our website:

www.chifley.edu.au/postgraduateprograms


CHIFLEY BUSINESS SCHOOL BY INDUSTRY FOR INDUSTRY


1300 CHIFLEY | 1300 244 353

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CHIFLEY BUSINESS SCHOOL

Head Office Australia

New South Wales

Queensland

ABN 40 068 999 093

Level 4, 163 Eastern Road South Melbourne VIC 3205

Level 2, 491 Kent Street Sydney NSW 2000

Level 1, 457 Upper Edward Street Spring Hill, Brisbane QLD 4000

Phone: +613 9695 8910

Phone: +612 9263 6535

Phone: +617 3012 7079

www.chifley.edu.au


Chifley Business School - course brochure