Michener Annual Report 2012/2013

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OMEN U >> 2012 / 2013 R e p o r t t o t h e C o m m u n i t y

For 55 years, the Michener Institute for Applied Health Sciences has been a leader in educating generations of health care professionals because of its ability to evolve and respond to emerging health system priorities and human resources needs. Building on this legacy, Michener has recently taken important steps toward a strategic renewal that will strengthen its unique position as the education solution provider for Ontario’s health system. This 2012/2013 Annual Report to the Community will reveal how Michener has begun to build momentum toward this exciting next chapter.


The leader in applied health sciences through excellence and innovation.

Mission The Michener Institute for Applied Health Sciences is dedicated to the education of preeminent applied health sciences practitioners capable of providing transformational leadership, performance and evidence-based best practice.

Strategic Values We embody excellence / We transform lives / We celebrate relationships / We lead by example / We create opportunities

Integrated Strategies People / Knowledge / Quality / Resource Innovation

Board of Governors 2012/2013 Chair: Cliff Nordal, BSc, MBA Vice Chair: Arlene Wortsman, BA, MES, MBA Treasurer: Peter O’Brien, MBA, CHE

Blair Baxter, BComm, CPA, CA Paul Bertin, BA, BEd Cathy Fooks, BA, MA John Gilbert, CM, PhD, FCAHS Robert Howard, MD, MBA

Nizar Ladak, BA, Med Anne LeGresley, BScN, MScN Rajesh Sharma, RRT Sarita Verma, LLB, MD, CCFP Peter Walker, MD

Executive Leadership Team Interim President & CEO and Vice President, Academic: Sylvia Schippke, BA, MSW Vice President, Operations: Brad Niblett, BA, MBA, MSc, DBA Chief Financial Officer: Marco DeVuono, BA (Hons), CPA CA

Table of Contents Joint letter from the Chair and Interim President & CEO Providing exceptional academic experiences Education solutions for Ontario’s evolving health system

4 7 11

Innovation and inspiration from engaged partners


Quality as both a driver and an outcome


The Michener community – it’s all about people Financial highlights

27 32

Joint letter from the Chair and Interim President & CEO This past year at Michener was one of continued success in our mission to deliver exceptional education experiences for future and current applied health sciences professionals. It was also a year of reflection and renewal as we set our sights on strengthening our unique place within Ontario’s health system and the qualities that we define as The Michener Advantage. We celebrated the conclusion of a multi-year transformational journey that defined our course during a period of significant health system transformation in the province. Core strategies focused on people, quality, knowledge and resource innovation, which allowed us to concentrate our efforts and expertise, culminating in a number of achievements last year that we intend to build upon going forward. We expanded and strengthened partnerships that now bring some of the latest technologies to bear in our education and simulation environments. These partnerships ensure that our students have access to the same modern equipment found in today’s academic health sciences centres. Our growing partnership with Elekta, for example, has positioned our radiation therapy training facilities as one of the most advanced of its kind in Canada. Given the realities of a rapidly aging population, training the next generation of applied health sciences professionals in the unique challenges of caring for older patients is a must. This past year, we began developing a new curriculum aimed at supporting learners’ skills and understanding of the unique needs of seniors. This new curriculum, set to debut in summer 2014, also introduces new modules in continuous quality improvement, equipping students with the fundamentals to thrive within today’s quality-focused healthcare organizations. We celebrated the achievement of being named a Greater Toronto Area top employer for the seventh consecutive year. This accomplishment is most meaningful because, above everything else, it reminds us how important our people – faculty, staff and students – are to our current and future successes.



Building momentum Change in health care is a catalyst for new thinking and ideas. It is an enabler of innovation; it stimulates quality. As an institution devoted to meeting the needs of our health system, change is a philosophy that we have, and must continue to, embrace and drive.

The conclusion of our transformational journey represented a timely opportunity for us to step back and consider the direction we need to take as an organization to ensure that we remain a partner in positive health system transformation, quality and sustainability. Last year we initiated a comprehensive strategic review to help us define opportunities that build on our strengths and yet challenge us to change and evolve to better match the shifting demands for applied health sciences education. Through this exercise, we sought the input of our academic and clinical partners, the Ministry of Health and Long-Term Care, faculty and staff. These perspectives helped us develop a blueprint for Michener that we feel will help us strengthen our role in today’s – and tomorrow’s – health system.

Responsive education is one of the enablers of our provincial health action plan. As we anticipate the recruitment of a new CEO later this year and the development of a new strategic plan, we believe we are on the cusp of an important new era at Michener. Through emboldened partnerships and a renewed commitment to innovation in everything we do, we are poised for an exciting and impactful future. Respectfully submitted,

Cliff Nordal Sylvia Schippke Chair, Board of Directors Interim President & CEO and VP, Academic

Providing exceptional academic experiences Through an increasingly diverse mix of classroom, simulation, online and flexible hybrid formats, Michener sets high standards for our academic programs to ensure that we offer our students the best possible educational experience. Our comprehensive curriculum equips students with the skills and confidence they need to enter the workforce or, for practicing professionals, to expand on their current knowledge and expertise to apply in their current roles.


2012 / 2013 Academic year We saw an increase in general student enrolment across a number of our academic programs, recorded key performance indicators that ranked among the best in the province and experienced our best ever year for continuing education.

Full- and part-time programs Cardiovascular Perfusion Chiropody Diagnostic Cytology Genetics Technology Magnetic Resonance Imaging Medical Laboratory Sciences

Nuclear Medicine and Molecular Imaging Technology Radiation Therapy Radiological Technology Respiratory Therapy Ultrasound

Enrolment numbers

Year at a glance

92% 76%

83% 674


Of Michener students hold an undergraduate degree or higher


Student satisfaction rate



Of graduates reported being employed


Graduate satisfaction rate

Would choose Michener again


Employer satisfaction rate


89% Advanced Diploma

Graduate Diploma

Advanced Certificate Diploma

Graduate Certificate

Continuing Education (includes off-site contracts)

Placement statistics

361 600

Number of students placed

Number of clinical placements scheduled


Education solutions for Ontario’s evolving health system Driven by our commitment to deliver quality academic programs that align with labour market opportunities and changes to clinical practice, we remain able to respond quickly and creatively to emerging health education needs.


Senior-centric curriculum prepares students today for the patients of tomorrow The number of seniors in Ontario is set to double in the next 20 years. In his Living Longer, Living Well report, Dr. Samir Sinha, the provincial lead for Ontario’s Senior Care Strategy, emphasized that in order to ensure quality and sustainability in healthcare, our system needs to be better prepared to serve the unique needs of this population. Responding to this call, Michener began developing curricular enhancements that would enable us to deliver training designed specifically to prepare learners in how to care for older patients.

Through a unique partnership with one of the world’s leading geriatric medicine and research centres, Michener is set to launch its first Working With Seniors module with its summer 2014 curriculum. This seven-part module will better prepare the next generation of health professionals to care for tomorrow’s patients. It will also equip them with the confidence they need to succeed in an increasingly senior-centric healthcare landscape, from hospitals that are becoming more ‘senior-friendly,’ and the community where seniors represent the largest proportion of consumers of home care services.

Giving students an advantage in quality improvement The Excellent Care for All Act makes quality improvement a core business of healthcare in the province. The development of annual quality improvement plans, for example, is a legislative requirement for all publicly-funded healthcare organizations. Considering that most of today’s continuous quality improvement (CQI) efforts are driven by front-line staff, Michener worked this past year to become one of a select few academic centres to incorporate the Institute for Healthcare Improvement (IHI) Open

School Quality Improvement Practicum into our academic curriculum. Starting this summer, we will now offer six units in partnership with IHI and the University of Toronto. This curriculum enhancement will provide students with the fundamental knowledge of quality improvement, safety, system design and leadership that they can apply as a core competency in their clinical roles.

Simulated experience Simulation education at Michener will be taken to a whole new level as students discover firsthand what it’s like to experience frailty in aging, while wearing the Sakamoto Aging Simulation Suit in the summer semester. The suit significantly restricts a student’s movement and reduces eyesight and hearing ability.


Increasing opportunities for students to define their course through continuing education Our extensive experience in education design, simulation and hybrid delivery models creates unique opportunities to reach and train even more healthcare professionals working in hospitals, long-term care, clinic and community settings than ever before. Today, over 60 per cent of our curriculum is now offered online.

Since 2005, our Continuing Education program has more than doubled in size. This past year alone, we had a record year in the number of course registrations and we believe we are poised for further growth in meeting the continuing education needs of both students and healthcare professionals in Ontario and beyond.

Matching academic programming with emerging needs We continued to make enhancements to our curriculum in response to the latest needs in health human resources and advances in technology. These ongoing efforts allow us to provide relevant and meaningful academic experiences and match program offerings with current and future labour market opportunities. For example, last year we initiated a review of our Nuclear Medicine Program together with our academic partner, University of Toronto. The goal

of the review was to develop a curriculum that continues to reflect contemporary practice needs and innovative program design. With the review now nearing completion, we are excited to be introducing a new curriculum to students starting this fall. The recent addition of a new cyclotron at Toronto General Hospital UHN, one of our key clinical partners, in downtown Toronto will likely only add to the growing interest in this field, which Michener is well positioned to support.

We offer a wide selection of continuing education courses and certificate programs to enhance professional qualifications. Discover the array of available courses at michener.ca/ce


Innovation and inspiration from engaged partners Our partners work with us to ensure the best possible experiences for learners and to help prepare them for exciting new careers in applied health sciences. This past year we continued to leverage the strengths and expertise of our academic, clinical and operational partners – relationships that we hope to grow and mature in the months and years ahead.


Strengthening clinical partnerships that expand student opportunities Clinical education is a major component of all Michener programs, making our affiliated sites essential partners in our ability to train the next generation of applied health professionals. We are thankful to each and every one of our 118 clinical partner sites now working with us to support student learning experiences. Clinical site breakdown



Private Clinics / Laboratories

Teaching Hospitals

2012/13 Clinical Stats


Current Number of Status Appointments


Community Hospitals


Community Health Centres

Recognition program for clinical partners Michener offers a number of benefits to our clinical education partners. These include status appointments, annual professional development allotments for Clinical Coordinators, reduced tuition on all Continuing Education offerings, an annual education day as well as formal certificates and recognition awards. This unique clinical recognition program is aimed at all clinical personnel who hold a status appointment with us as our way to not only say thanks, but to support the professional development of practicing healthcare professionals, in both their disciplinespecific and educator roles.


Number of Professional Development Fund Recipients


Clinical Partners Registered Our Annual Clinical Educators’ Professional Development in Clinical Educators’ Day, for example, is one of the most popular components of Certificate Workshops this program. Each year, we play host to clinical partners for


Clinical Partner Recognition Award Recipients

professional development sessions featuring engaging topics and speakers geared towards their roles as educators. This past year, 155 delegates joined us for an exciting day featuring a keynote by Dr. Samir Sinha, the provincial lead for Ontario’s Senior Care Strategy. We also celebrated 23 of our clinical partners who received student-nominated Clinical Partner Recognition Awards.

Extending Health Care’s Reach Prior to entering their clinical year in summer 2012, a group of nine Respiratory Therapy students traveled to Nepal as volunteers for Respiratory Therapists Without Borders to take their skills to developing countries. The program is the brainchild of Eric Cheng, a respiratory therapist and 2008 Michener graduate who has inspired students to spread their healthcare knowledge globally. Michener is committed to sharing its expertise in education and health science programming internationally, bridging opportunities for international health professionals and accepting international students in most of its diploma, degree/ diploma, post-diploma and certificate programs. Offshore partnerships have been established as far away as Lebanon, Qatar, India, South Africa, Bangladesh and Thailand.

Taraneh Jorjany, Clinical Coordinator and Team Leader in Medical Imaging, General Radiography at Sunnybrook Health Sciences Centre accepts the Crystal Apple Award for Excellence in Clinical Teaching and Supervision from Susan Weltz (right), Chair, Imaging Programs and Bonnie Sands (left), Professor and Clinical Liaison Office, Radiological Technology.


A unique partnership reinforces the uniqueness of our joint radiation therapy program We are fortunate to begin the winter semester with the addition of Clarity® in our linear accelerator labs, thanks to our ongoing partnership with Elekta, one of the world’s leading radiation therapy systems developers. This innovative technology provides ultrasound guided precision to radiation therapy planning and treatment, matching the modern technology found in today’s hospitals and cancer care centres.

Clarity® is the latest in a number of enhancements made to our diagnostic imaging and therapeutics environments last year. From the installation of our new SPECT/CT and new additions to our x-ray and ultrasound laboratories, our students are able to gain competence with a wide range of imaging, diagnostic and therapeutic technologies before entering their clinical rotations. We are immensely grateful to all of our partners for their generosity and commitment to Michener students.

Leveraging Michener’s unique facilities in the heart of Toronto’s biodiscovery district We continued to leverage our state-of-the-art simulation and observation spaces and meeting environments to support our health system and academic partners.

MOSAIQ oncology radiation system to share best practices, discuss application and implementation issues, and to put forward recommendations for future product development.

Michener recently hosted an education day for the Ontario Association of Medical Radiation Sciences (OAMRS) Central Section, which focused, among other topics, on the current state and future directions of hybrid and fusion imaging technology and practice. We also hosted an annual face-toface forum for Canadian and U.S. users of the Elekta

These events place Michener at the centre of new innovations in medical imaging and radiation product development. Looking forward, we aim to expand opportunities for even more of our partners to take full advantage of our unique spaces just steps from some of Canada’s largest academic health sciences centres.

To find out more about these unique spaces, including our Centre for Advancement of Simulation and Education (CASE) and Objective Structured Clinical Examination (OSCE) facilities, please visit michener.ca/case

Valued partners Elekta has been a vital partner at Michener since 2007, establishing our simulation environments as among the most advanced of their kind in Canada.


Quality as both a driver and an outcome One of Michener’s core operational strategies is focused on quality – building organizational capacity for innovation, nurturing a culture of continuous improvement and ensuring that our programs continue to meet national standards of excellence.


Academic quality through accreditation An important part of our commitment to continuous quality improvement, Michener’s academic programs regularly participate in the national accreditation programs of the Canadian Medical Association and the Council on Accreditation for Respiratory Therapy Education. We are pleased to report that our Genetics Technology, Nuclear Medicine, Radiation Therapy (U of T and Laurentian), Radiation Technology and Respiratory Therapy Programs all earned continued accreditation this past year, with additional programs slated for accreditation reviews in the coming year.

Understanding how we measure up Last year, we initiated an effort that will see us begin to report and share key performance indicators with those of our counterparts in the post-secondary education sector. Through our participation in this program, we believe Michener will be able to better understand emerging opportunities to develop innovative and relevant academic programs and partnerships while maintaining our unique benefit to the health system.

Technology infrastructure advances quality This past year, Michener initiated a project to perform a number of significant technology upgrades. The introduction of VOIP phone system technology, a refresh of nearly 200 computers, along with our new partnership with GTAnet and Orion research networks means that our faculty, staff and students have access to a state-of-the-art, integrated and secure information management infrastructure. We also introduced new audiovisual monitoring and recording software used in our Centre for the Advancement of Simulation and Education (CASE).

Called LearningSpace, this new system allows faculty to monitor and record simulation scenarios in real-time while easily adding comments and annotations for use during debriefs. Students are able to review scenarios from any computer at Michener and are able to add comments to enhance their reflective practice. This is an important benefit not just to Michener students, but to all of our other partners who wish to take advantage of our state-of-the-art CASE environments.

Big ideas Our Centre for Learning and Innovation (CLI) is an important part of Michener’s quality agenda. Building on the framework for continuous quality improvement it introduced to our academic programs, CLI promotes a culture of intellectual inquiry and knowledge building. Last year, it also introduced a new way to foster new thinking and encourage innovation within and beyond the Michener community.

lecture series

The Big Ideas lecture series was created to offer a new, fun and engaging way to nurture knowledge management and continuous quality culture among students, faculty and staff. Four Big Ideas lectures have already been hosted since its launch, focusing on such topics as advances in DNA sequencing, new applications for radiation therapy education and the use of technology in how we teach and learn.


Continued recognition as a top employer For the seventh consecutive year, Michener was named one of the Greater Toronto Area’s top employers by Media Corp. We are proud of this achievement as it recognizes our commitment to foster a culture that respects work-life balance and promote the ongoing professional development of our academic, support and administrative staff.

The Michener community – it’s all about people Dr. Diana Schatz founded Michener because she saw an unmet need to provide specialized training for applied health sciences professionals. She inspired others around her to support the idea for a school in downtown Toronto and from that first day in 1958, Michener’s legacy was rooted in people and community. Fifty-five years later, the value of community is stronger than ever. From our faculty and staff, to our students and alumni, to our donors and partners, the Michener community remains the foundation of our past and future successes.



Academic Staff




Administrative / Support Staff

Michener staff in 2013 building momentum together

Awards acknowledge the impact of people on Michener’s culture Every year, we acknowledge staff and faculty who demonstrate excellence and innovation and who live our mission, vision and values through their day-to-day work. Last year, we granted 21 awards to teams and individuals for their outstanding efforts. Visit our website to learn more about the awards program and our most recent recipients.

Faculty and staff bring our programs to life One of our greatest assets is our faculty, who year after year nurture Michener’s culture of open inquiry and continual improvement and inspire students to succeed. Supported by a compassionate and dedicated team of administrative and support staff, our faculty bring learning to life by complementing teaching in fundamental healthcare principles and practices with real-world insights and experiences. To learn more about some of the latest achievements of our faculty, please visit our website.

Alumni Association celebrates a milestone The 15th anniversary of Michener’s Alumni Association marked an important milestone in the association’s history. With nearly 12,000 alumni, most of them in Ontario, the Alumni Association represents the broad range of professions in the allied health sciences field. Last year, the Alumni Board actively supported opportunities for our alumni to engage and be involved in the Michener community, from hosting academic program events, to sponsoring career fairs and convocation, to volunteering in recruitment campaigns. Last year, the association also released its first Dr.ofDiana Schatz founded Michener shestaff saw digital edition the Michener Magazine, an award-winning publication because for alumni, partners, andan faculty. Weunmet are gratefulneed to the association for their ongoing support andtraining commitmentfor to theapplied Michener to provide specialized community last year and throughout its 15-year history.

health sciences professionals. She inspired others around her to support the idea for a school in downtown and from that talents first day 1958, Michener’s AlumniToronto awards recognize unique andin accomplishments was rooted in people and community. Each year, legacy the Alumni Association grants distinction awards that recognize graduates who have made

outstanding contributions to the community and the applied health sciences professions. The association honoured two recipients, Janet Fraser (Respiratory Therapy, 1977) and Debbie Havill (Radiological Technology, 1976, Clinical Research Associate, 2010) for their dedication to their professions. Fifty-five years later, the valueandofcommitment community is stronger The association alsoever. introduced a new Young Awardand that recognizes young alumni who than From our Alumni faculty staff, and to honours our students demonstrate significant professional accomplishments and commitment to others. Inaugural winners of the and to Therapy, our donors and Velec partners, the Michener award were Caitlinalumni, Gillan (Radiation 2007) and Michael (Radiation Therapy, 2006).

community remains the foundation of our past and future successes.


Scholarships at work The student awards ceremony, held every November, continues to be a highlight for Michener and a favourite event for many of our friends and donors. Last year, over $80,000 in scholarships, bursaries, and awards were presented to students across all academic programs. We are truly grateful to all of our donors and partners for their financial commitment to the scholarship and bursaries program.

Donors make a difference to the student experience Michener extends our heartfelt thanks to all of our donors - our alumni and friends, staff and faculty, our Board of Governors, clinical and government partners and corporate friends – who support our vision, mission and the pursuit of values in providing excellence in applied health sciences education.

Individuals Joanne Adolphe Iliana Arapis Lorinda J. Ashley Catherine Babiak Donald Bartlett Blair Baxter Julia Bentley Paul & Wendy Bertin Peter Bridge Fiona Cherryman Timothy Chipman Alice Chow Tim Colfe & Cecilia Alfonso Mary Catherine Crippin Susan Crowley Degan Davis Alex DeOliveira Marco Devuono Maria Diesta Paul & Carmen Duffy Susan Dunington Wudasie Efrem Elnora Gomez Fleming Paul & Brenda Gamble Catharine M. Gray Terry Hassold Winnie Ho Jordan Holmes Winston Isaac Peggy Kiely Aruna Kolhatkar Joseph & Kuttimol Kurian Catherine A. Ladhani Richard Lim

Lissa Manganaro Sean McCluskey Eileen McDonald Kelly A. McPherson Tony Merendino Sean Morphy Robert Mulgrew Meera Narenthiran Bradley Niblett Gillian Nichol Elizabeth Officer Kathleen Olden-Powell Jennifer O’Leary Cathy Pearl Angelo Pesce Denis Poulin Nicole Racz Rami Rahal Cheryl Ramsay Janet Reader-Day Sydney Redpath Karyn Roscoe Lisa Rosenberg Ann Russell Sylvia Schippke Paul Smith Renore Dayle Smith Caroline Souter Ronika Srdic Chris Turney Diane Tyczynski Roger Webb Susan Weltz Andrea G. White Markham

Organizations Canada Life Convocation Flowers Inc. Covidien Dentons Law DNA Genotek Elekta Canada Inc Gamma-Dynacare Medical Laboratories Mackenzie Health Michener Ultrasound Faculty & Students Ontario Home Respiratory Services Association Paris Orthotics Ltd ProResp Respan Products Inc Superior Medical Ltd TD Insurance Meloche Monnex The LeGresley Family Foundation The Michener Institute for Applied Health Sciences

We make every effort to ensure the accuracy of this list. If you discover an error, please email communications@michener.ca




Assets Cash and short term deposits Short term investments Accounts receivable Prepaid expenses

Revenues Ministry of Health & Long-Term Care operating grant Fees recieved Rental income Sundry other income Scholarship and bursary funds income

$ 4,051,674 2,982,012 422,755 350,223 7,806,664

Long term investments Property and equipment

6,884,255 23,030,534 37,721,453

Liabilities Accounts payable and accrued liabilities Unearned income Deferred capital contributions Net Assets

6,155,654 3,705,677 17,793,108 27,654,439 10,067,014 37,721,453

Expenses Salaries and employee benefits Building occupancy costs Other operating expenses Education programs and support Scholarship and bursary awards

199,509 (2,560,744) 2,303,889

Excess of Expenses over Revenues


0.4% Ministry of Health and LongTerm Care Operating Grant Fees Received Rental Income


16,772,461 2,199,132 2,521,101 1,730,911 83,265 23,306,870

Excess of revenue over expenses before undernoted Depreciation Amortization of deferred capital contributions

2.9% 0.5% 2.4%


$ 15,191,813 6,948,221 563,155 691,941 111,249 23,506,379

Sundry Income


Scholarships and Bursaries Income

Salaries and Employee Benefits




Building Occupancy Costs Other Operating Expenses Education Programs and Support Scholarship and Bursary Awards

Michener is publicly funded by the Ministry of Health and Long-Term Care

About Michener Established in 1958, The Michener Institute for Applied Health Sciences is Canada’s only post-secondary institution devoted exclusively to health sciences education. Michener offers full-time and continuing education in Imaging, Medical Laboratory Sciences, Medical Radiation Sciences, Primary and Critical Care and other specialized applied health programs. Michener is publicly funded through the Ministry of Health and Long-Term Care and further enriched through partnerships with universities, private sector companies and leading health organizations. Learn more at michener.ca


The Michener Institute for Applied Health Sciences 222 St. Patrick Street, Toronto, Ontario, Canada M5T 1V4 t. 416.596.3101 e. info@michener.ca

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