The Business Exchange offers our members the opportunity to meet one-on-one in 5-minute intervals with key decision makers from several of the participating property owner and management companies. The first 10 to 15 rotations will be pre-scheduled meetings with companies with whom you have requested to meet. But hurry! The deadline to register is May 8! Click here to reserve your spot!
PROPERTY OWNERS AND MANAGEMENT COMPANIES:
This is your opportunity to conduct multiple meetings with multiple vendors in one morning, allowing you to easily expand your network of suppliers. Once you register to participate, you will receive an Information Statement Form complete with an A-to-Z listing of the products and services our associate members provide to the multifamily housing industry. Simply complete the information and return to GCNKAA.
INAUGURAL BUS TOUR BRINGS COMMUNITY TOGETHER
ASSOCIATE MEMBERS:
Similar to Speed Networking, this Business Exchange offers you the opportunity to meet one-onone in 5-minute intervals with key decision makers from several of the participating property owner and management companies. This year, we are eliminating the Pre-Scheduled meetings and will allow our attendees to rotate around the room however they wish. Please note that there may be lines for some of the participating primary member booths; if so, please wait patiently in the line until it is your turn.
An event booklet will be provided to all participants with detailed and highly beneficial information on all of our participating companies. As an associate member, you may either submit a full color, half-page ad to include or send a brief paragraph about your company. See deadlines and registration details on page 17 of this newsletter.
To register, please click here. Due to your request, the Day at the Races returns again this year in May! On FRIDAY, May 16, 2025, the Greater Cincinnati Northern Kentucky Apartment Association once again hosts this annual favorite at Belterra Park.
The Inaugural Community Connection Bus Tour, held on Thursday, April 24, brought together property managers, leasing agents, and association vendor partners for a unique and engaging experience that highlighted the vibrant living options in our area.
The tour featured a selection of apartment communities, each showcasing their amenities, neighborhood highlights, and commitment to creating welcoming spaces. Attendees had the opportunity to explore a range of styles and layouts, speak directly with leasing teams, and enjoy walkthroughs that brought each property to life.
Participants were treated to lunch, refreshments, giveaways, and a Happy Hour to unwind afterwards. This successful launch would not have been possible without the incredible support of our sponsors. We extend our heartfelt thanks to:
• Zillow Rentals - Event Sponsor
• CSL Technology Solutions - Bus Sponsor
• The View Pro - Lunch Sponsor
• Ferguson Facilities Supply - Happy Hour Sponsor
• AAL Laundry, CORT, Impruv Painting & Construction, Nature is My Office
Pest Control, and Rent Manager - Stop Sponsors
• Greenway Waste and Recycling - Swag Bag Sponsor
We also want to express deep appreciation to the apartment communities that opened their doors and the attendees who brought energy and curiosity to the experience. Your participation made this inaugural event not only possible, but memorable.
Diamond Sponsors
DAY AT THE RACES SET FOR MAY 16
• Package 1 ($820): includes reserved table for 8, hot lunch*, 2 drink tickets per person, signage in private room, company listed in monthly Apartment Advantage, free parking.
• Package 2 ($240): includes two admissions to Belterra Park, hot lunch*, 2 drink tickets per person, signage in private room, company listed in monthly Apartment Advantage, free parking.
• Package 3 ($80): includes one admission to Belterra Park, hot lunch*, 2 drink tickets, and free parking. Register yourself and your team directly online here and get the discounted rate of $75 per person!
* Hot lunch includes assorted fruit with berries, mixed green salad, flame-grilled BBQ chicken, smoked pork ribs, grilled salmon with Feta and cucumber salad, potato salad, cornbread muffins, peach cobbler and vanilla bean ice cream.
This year at the Day at the Races, the gates will open at 12 pm with lunch at 12:30 pm. Post time is 12:35 pm. Click here for more information or to register online.
Across the Board
A MESSAGE FROM THE PRESIDENT
By Melissa Joy, President
Melissa Joy
Actions speak louder than words. I have found myself repeating this adage over the past several months. There are a whole lot of things going on in the world that command my attention, provide unnecessary distraction, and often attempt to steal my joy. I imagine we have all experienced seasons in life just like this. These days it is far too easy to read a headline, turn on the news, or open social media and be reminded of the many controversies, economic changes, and scandals being highlighted on any given day.
Lately, I’ve had to remind myself (with another adage of course) that you often find exactly what you’re looking for. There are also plenty of positive things going on in the world, and in the communities around us. So many stories of people helping inspire and encourage one another. The Greater Cincinnati Northern Kentucky Apartment Association (GCNKAA) is the perfect example of this positivity. Last month, the Apartment Association Outreach (AAO) hosted the annual 5K-for-Rent, raising money to help those in our community who fall on hard times. We have multiple committees, like the DE&I committee, working tirelessly to bring awareness and
This section contains articles and information concerning the Board of Directors and Association policies.
proliferate inclusion for everyone in our industry. Next month the National Apartment Association (NAA) will showcase their NAA Gives initiative during Apartmentalize and share hundreds of stories about the collective impact of charitable giving and volunteerism among its members.
Actions speak louder than words. If, like me, you have found yourself discouraged by some of the incomprehensible things happening in the world lately I implore you to take action. Be the change, and start by finding an opportunity to do good in your community. If you need help finding an opportunity to volunteer, many of our primary members have initiatives to volunteer within their companies. AAO bags food for families in need of assistance each month, and there are countless other local food banks, churches, animal rescues, and so many organizations that would gladly give you the opportunity to influence goodness.
I’m proud to be part of an organization like GCNKAA and our industry. As the NAA says, “Giving back is a cornerstone of an industry built on people, not buildings. From food banks, to homeless shelters, to crisis services, the industry’s charitable causes are vast and contributions ripples far beyond an apartment building’s walls. Housing providers have an actual stake in their local communities and strive to make them stronger which ultimately leads to many acts of service becoming ingrained in the industry’s day-to-day.”
Low, Predictable cost &
High ROI At .50 cents a unit, the average GCNKAA member’s savings pay for the pass after 5 people attend a single session!
Government & Housing Legalities
KY LEGISLATIVE UPDATE
By Marc Wilson, Lobbyist
The Kentucky General Assembly passed more than 140 bills and resolutions. The following are bills that the membership of the Greater Cincinnati Northern Kentucky Apartment Association (GCNKAA) may find interesting. The General Assembly adjourned for the year on March 29, 2025, until January of 2026, unless called into extraordinary session by the Governor. The Interim will commence in June in Northern Kentucky for the Northern Kentucky Chamber of Commerce’s Northern Kentucky United Event taking place June 16, 17, and 18.
Senate Bill 24 establishes that statements misrepresenting the scope of damages to a property and casualty insurance claims are fraudulent insurance acts — signed by Governor.
originally found in House Bill 1 of the 2024 Regular Session — line item veto partially overridden, delivered to Secretary of State.
Senate Bill 129 requires a certificate of delinquency for property remaining in a tax delinquency diversion program at the expiration of the program’s five-year period to be made available for purchase by third-party purchasers. SB 129 also includes the provisions of House Bill 18, which requires legislative body approval in Louisville for any developments there that affect density or infrastructure or that allow multi-family housing in traditional singlefamily home zones — signed by Governor.
House Bill 19 allows broadband providers to be exempt entities for drones on private properties — signed by Governor. includes soil and water conservation services to the definition of “special purpose governmental entities.” The bill
· Countertop, Cabinet and Bathtub resurfacing
· Cabinet Door Replacement with Resurfacing of frames and boxes
· Increase Rent/Occupancy
· NEW look - Fresh Colors
Our House
This heading contains membership, staff, committee information and events.
2025 NAA APARTMENTALIZE IN LAS VEGAS: REGISTRATION NOW OPEN!
Whether you’re in management, leasing, marketing or maintenance, if you love working in rental housing, you belong at Apartmentalize. Apartmentalize provides countless chances to converse with the best in the industry through interactive activities, the NAA Exposition and structured networking events.
6 REASONS YOU SHOULD ATTEND APARTMENTALIZE
Innovative learning formats and open spaces that foster knowledge exchanges allow you to align your own education to your personal learning level, need and interests. As you design your own education experience with your professional objectives in mind, you will be able to challenge yourself to explore and find fun in your learning.
General Sessions
Hear from three accomplished general session speakers who will inspire, motivate and entertain you with stories from outside of the industry. Speakers include podcaster and author Jay Shetty, Olympic Champion Simone Biles, and motivational speaker and author Kevin Brown.
Educational Seminars
Choose from over 90 sessions throughout the conference spanning a multitude of topics including Maintenance, Operations, Leasing, Affordable Housing, Marketing, Leadership and Industry Trends. With over 250 industry experts, you’ll find a solution for every day of the week! These sessions feature industry experts and provide useful information that attendees can apply to daily work life. The full listing of Education Sessions will be available soon!
Open Space Stations
This peer-to-peer learning experience is an opportunity to en-
gage in creative conversations with fellow attendees who are passionate about the same issues and topics as you. Expert facilitators support small group discussions that explore a dedicated topic for each group, which you determine together.
Express Education
These sessions take place in a dedicated space in the NAA Exposition and are quick 30-minute interactive sessions that include quick digestible content, easily applied takeaways, Q&A and storytelling. The full listing of Education Sessions will be available soon.
Fishbowl Sessions
Fishbowl Sessions are meant to be more intimate, allowing for more active participation from all attendees, breaking down the separation between ‘panelist’ and ‘audience. A chair is left open on the panel to allow for attendees to step into the conversation.
NAA Exposition
The NAA Exposition brings together the rental industry’s top management professionals and suppliers eager to network, share ideas and the latest products and services.
Apartmentalize is scheduled for June 11-13, 2025, in Las Vegas. Details and schedule will be released soon. In the meantime, registration is now open here. Full conference includes access to everything including General Sessions, Education Sessions, NAA Exposition, Welcome Reception, Lunch on Thursday and Friday, Networking Events including Thursday Night Party , NAA Excellence Awards. Registration is currently $1080 per person through May 16, 2025. After that, price increases to $1330 per person.
Jay Shetty Author / Podcaster
Simone Biles Athlete/Advocate
Kevin Brown Motivational Speaker Author
PRIMARY
Episcopal Retirement Services
Jimmy Wilson 3870 Virginia Avenue Cincinnati, OH 45227 (513) 668-0555
jwilson@erslife.org
MARCH 2025 NEW MEMBERS
ASSOCIATE
Paramount Commercial Roofing
Kendrick Miller
544 S Walnut St Wilmington, OH 45177 (740) 505-1467
kendrick@paramountroofingsys.com Roofing Sales, Repair, and Installation
Paul Hemmer Company
James Devanney 226 Grandview Drive Fort Mitchell, KY 41017 (859) 341-8300
jdevanney@paulhemmer.com General Contractors / Maintenance Services
PetScreening
Kali Stevens 603 S Church St Suite 218 Mooresville, NC 28115 (704) 682-9787
Aaron Nelson 2136 Stapleton Ct Cincinnati, OH 45240 (513) 478-4493
Anelson@wayne-dalton.com General Contractors
GOLF OUTING SCHEDULED FOR JUNE 19; SPONSORSHIPS STILL AVAILABLE
On Thursday, June 19, 2025, Aston Oak’s 18-hole golf course will host the Association’s 38th Annual Golf Outing. By using the 18-hole facility to host our event, we can host up to 160 golfers providing even more owners, multi-site managers, property managers, leasing consultants and other vendors for you to meet and greet. Here’s more information on how to get more bang for your buck.
There are NINE types of sponsorships available. You may select the type you want based on the level of participation you want the day of the outing. Hole sponsorships require the most participation while other types require only minimal participation. We strongly encourage all hole sponsors to have a representative from their company sitting at their sponsored hole. IF you cannot guarantee this, we recommend you consider a different sponsorship option that does not involve as much participation. To encourage hole participation, the golf committee will be hosting the Golfer’s Choice Award to the hole voted the best! All will be offered on a first-come, first-served basis.
All sponsors receive signage at the outing, pre-event marketing exposure and public acknowledgement of sponsorship during dinner the day of the outing. Hole and beverage sponsors also have the unique opportunity to create a memorable impression and build relationships at their sponsored hole/station. Beverage sponsors will be listed on the beverage cups distributed during the outing and trophy sponsors will be listed on the trophies. All sponsors are also invited to donate door prizes or give-aways to all participants.
Due to liquor licenses, NO sponsor is permitted to bring ANY alcoholic beverages onto the course. All alcoholic beverages will be provided by the course ONLY. There will also NOT be any beer at beverage stations. Beer and liquor will be provided only by two beverage carts controlled by Aston Oaks employees that will drive around the course all day. Beverage stations for the 2025 outing are located on holes 4, 8, 12 and 16. Please note that if you select one of these holes as a hole sponsorship, there is a chance you may have beverage sponsors nearby.
If you are interested in reserving a sponsorship or a foursome for the 2025 GCNKAA Golf Outing, call or email Michele at the Apartment Association office at 513 407-8612 or michele@gcnkaa. org or click here for more information. Foursomes and sponsorships are limited and will be sold on a first come first serve basis.
Click here for details.
GCNKAA 39th ANNUAL GOLF OUTING
GOLF SPONSORS
EVENT SPONSOR
Yardi Systems
HOLE SPONSORS
1. Sherwin Williams
2.
4. Ferguson Facilitis Supply
5. Apartments.com
6. Rite Rug
7. TNT Services
8. CertaPro Painters
9. Pinnacle Paving & Sealing
10. Royal Finish
11. HD Supply
12. Impruv Painting & Contracting
13. Teasdale Fenton Carpet Cleaning & Restoration
14. Integrated Protection Services
15. Roto Rooter Services Co.
16. Chadwell Supply
17. National Heating & Air
18. Hays + Sons Complete Restoration
GIVEAWAY SPONSOR
Assured Partners
TROPHY SPONSOR
BRG Apartments
LUNCH SPONSORS
HILLS Properties
Jetz Service Co. Rent.
CIGAR SPONSOR
National Credit System
DINNER SPONSORS
McSwain Carpets
BEVERAGE SPONSORS
ACRE Real Estate
Advanced Turf Solutions
altafiber
Apply Rite
Belfor Property Restoration CORT
First OnSite
H-M Laundry
Houchens Insurance Group
Pella Windows and Doors
Skyline Roofing & Exteriors
TNT Services
PUTTING GREEN & DRIVING RANGE SPONSORS
Belfor Property Restoration
Oberson’s Nursery & Landscapes
BLOODY MARY SPONSOR
Chadwell Supply
COURSE ADDRESS
1 Aston Oaks Drive, North Bend, OH
The Apartment Association Outreach, Inc.
LETTER FROM THE PRESIDENT
By Justin Seger, HILLS Properties, Outreach President
On behalf of the Apartment Association Outreach (AAO) Board of Directors, I would like to thank our 5K Chair - Lloyd Cobble - our 5k Committee, our 5K Sponsors, our Champions for Outreach Sponsors, and Susan Peck, our Outreach Administrator, for an incredible morning in Friendship Park raising money for rental assistance. We had a fantastic turnout and so many individuals and families will benefit from our assistance.
I want to thank Jetz Service for donating their $5,000 Presenting Sponsorship and BRG Apartments for donating their $3,000 Finish Line Sponsorship to Outreach. We greatly appreciate both companies and their continued support for rent assistance, the AAO, and for their commitment to the 5K-4-Rent year after year.
The AAO continues to be proactive with all our programs. AAO will purchase backpacks and school supplies in August to support hundreds of students. Special thanks to ePremium Insurance Agency,
PNC Bank, and Carpetland for sponsoring our school supplies program. We appreciate your support as we help students get all the supplies they need to be successful.
Our AAO Board of Directors recently toured all three Santa Maria locations in west Price Hill. We are proud of our partnership and have donated more than $63,000 to Santa Maria since 2014. We shall continue to support their rental assistance program to help families in need.
Our next food bagging opportunity at Roll Hill Community Center is 9:15 am on May 21, 2025. If you or a group of your colleagues are available to assemble bags of food, please contact Susan. Her email is susan@gcnkaa.org.
Save The Date for our Night Out for Outreach on Thursday, September 4, 2025, from 5:30 pm to 7:30 pm at the Freestore Foodbank. We have a new format this year… a casual short evening at one of our social service partners includes: a short program, appetizers, beverages, and mini tours of the Freestore. Mark your calendars! You don’t want to miss it!
Justin Seger
MANAGED CARE & WORKERS’ COMPENSATION:
BEST PRACTICES FOR RECORDKEEPING, DOCUMENTATION AND INJURY
REPORTING
Courtesy of Sedgwick
Managed Care Organizations (MCOs) play an important role for both employers and their injured employees. Not only do MCOs have an oversight function in the medical treatment and return-to-work process, but they are also responsible for the initial reporting of claims to the Ohio Bureau of Workers’ Compensation. Studies show a clear correlation between the early documentation and reporting of a workplace injury and the duration of lost-time in claims. Sedgwick Managed Care Ohio is a key partner for our workers’ compensation program, and their own claim data validates this connection.
RECORDKEEPING AND DOCUMENTATION
One of the roles of an MCO is to collect the essential data elements of a workplace injury to initiate a workers’ compensation claim. Depending on the approach to collecting and arranging this information, the MCO can be an excellent warehousing partner for injury-related data.
Sedgwick MCO provides clients a series of value-added reports designed to facilitate record keeping obligations of OSHA and PERRP. Many report options include an ongoing tally of lost workdays associated with each claim, as well as the number of modified duty workdays. Access to this information on a monthly, quarterly and especially an annual basis (early January) can help employers complete their OSHA 300 and PERRP posting that is due each February.
MCOs should also be able to account for additional datapoints to help determine whether a workers’ compensation claim is OSHArecordable. For example, if medications are prescribed in the treatment of a workplace injury, it may be OSHA recordable despite having incurred no lost or modified workdays. Similarly, if treatment for an injury includes services that exceed what is considered first-aid in nature, the injury may also be recordable despite involving no lost time. An example of this would be a laceration that involves stitches, but the employee returns to work immediately. Referencing medical billing codes to identify specific covered treatments can be a simple way to gather information that simplifies the OSHA and PERRP reporting process.
INJURY REPORTING
The claim filing process depends on information from multiple parties, including the injured employee and the treating physician. But Sedgwick MCO encourages employers to take action as quickly as possible after a workplace incident to control this vital early stage of the process. Establishing post-injury protocols that include thorough documentation of the incident, as well as compiling information required by BWC, can accelerate a sound claim allowance decision. Early clarity on the nature of incident and injury can help frame the scope of the claim and define the medical conditions that are included for treatment.
The First Report of Injury (FROI) is the standard BWC form that accommodates the required information and typically initiates a new claim. Many employers keep the FROI on-hand to serve as an incident report. Sedgwick
Managed Care Ohio will provide clients with an Injury Reporting Packet, which can include the FROI and other forms and information to help guide both the employer and the injured employee through the claim process.
Many employers have developed an incident report that collects much of the information required for the workers’ compensation claim. Consider modifications to your incident report that may facilitate a more efficient claim filing process. One of the best steps an employer can take to promote speed and accuracy in claim filing is to have an incident report completed quickly and sent directly to the managed care organization.
CONTACT SEDGWICK MANAGED CARE OHIO
If you feel there is room for improvement with your organization’s injury management program, or if you can use assistance organizing data for OSHA recording, consider Sedgwick MCO a resource. Every work environment is different, and Sedgwick can talk through your circumstances to build a process that works for you and your employees. Visit Sedgwick MCO online to explore information and tools that facilitate the injury documenting, reporting, and investigation process, or reach out directly to our team at ClientServices@ Sedgwickmco.com.
9 PET-FRIENDLY EVENT IDEAS FOR YOUR DOGGONE APARTMENT COMMUNITIES
By Jessica Fiur, Multi-family Housing New
Despite never having pets growing up, during Covid my husband and I decided to get a family dog. We painstakingly researched different breeds and decided a lab would be the friendliest around our two young daughters. And we got Jax. Then, three years later, we decided having 100 lbs of boundless energy (and piles of dog hair) wasn’t enough. With a lot less research, we adopted Cinnamon, a dog of indeterminate breed and origin. Our house it now pretty loud. And messy. And our shoes keep getting chewed up.
It’s been awesome.
Pet owners will do anything for their best buds. And a lot of apartment renters own pets. So do a lot of people looking for apartments. (The Humane World for Animals says that 72 percent of renters own pets.) So if you operate a pet-friendly community, you should definitely consider some events and activities that incorporate them. It’ll be great for marketing the community, resident retention and cuteness. Here are some ideas.
GIVE OUT MOVE-IN GIFTS
a dog trainer and have them come in and teach an obedience class for residents and their dogs. This is not only useful, but renters without pets will also be grateful not to hear excessive barking or things crashing down because dogs are running all over the place.
HAVE A “PAINT PICTURES OF YOUR PET” EVENT
When a new resident who has a pet moves in, give them a bag full of goodies, like dog treats and apartment branded squeaky toys.
HIRE A MOBILE GROOMING TRUCK
If you don’t have pet washing station already at your community, you can hire a mobile grooming truck to come. Make it a whole party and get food trucks as well! (I was thinking human food, but if there are trucks that do pet treats, that could be fun, too!)
HAVE A COSTUME CONTEST
Animals are adorable. Costumes are hilarious. Animals in costumes? Um, there is possibly nothing better. And there’s no need to wait for Halloween. Animals in costumes is a timeless, wonderful thing. You can have a costume contest at your community, and either have the onsite team or residents judge. Because, even though not all pets can get the gold, we’re all in fact winners for having witnessed it.
SIT FOR AN OBEDIENCE CLASS
I once came home to find that Jax had chewed up his dog bed. There was stuffing everywhere. It looked like there was a snowstorm in the house! Another time, I stepped away from the kitchen for a second, and when I came back a whole loaf of bread was gone. Cinnamon was on the couch, surrounded by a suspiciously large amount of crumbs. They are clearly the best boy and girl! I will not be taking further questions on the matter. But, yeah, maybe some dogs would benefit from obedience classes. You can hire
Get some paints, brushes and mini canvases, and have your residents paint pictures of their pet. Or if you have a dog or cat that has become a community mascot of sorts (maybe there’s a dog that hangs out in the leasing office), you can have everyone paint that pet and display the masterpieces around the community.
DO A PHOTOSHOOT
Hire a photographer and set up a photoshoot with residents and their pets. (Don’t forget to share the images on your social channels!) I recommend having laser backgrounds like in school photos from the ’90s, but that’s just me.
TEACH A PUPPY YOGA CLASS
It’s like a regular yoga class, but with puppies running around!
HAVE AN ADOPT-A-PET DAY
Reach out to a local shelter and see if they would bring some of their animals over for residents to adopt.
HOST A YAPPY HOUR
I’m so sorry. Uggh, that’s really painful—the name’s real bad. But apparently that’s what they’re really called? Anyway, have a happy hour and encourage residents to bring their pets. Actually, you know what? I’m leaning into it now. You should make cocktails with pun names: French Bulldog Martini! Tom Collinspaniel! Gin & Terrier! Daikitty (that’s a daiquiri-kitty. I can’t—and won’t—be stopped)!
What are some other pet-friendly events? I’d love to hear your thoughts. Send a tweet to @MHNOnline, or send me a message on LinkedIn.
Platinum Sponsor ($25,000)
Gold Sponsor ($12,500)
SEGER
FAMILY FOUNDATION
MARCH FAMILY
Supporter Sponsor ($5,000)
Silver Sponsor ($7,500) THE
To become a Champion For Outreach, please contact Susan Peck - susan@gcnkaa.org
