Manager of Communications and Community Engagement
Methodist Hospital | Hill Country
30 Years of Service, Support, and Solidarity in Times of Need
This summer, the Texas Hill Country faced tragedy and loss in the wake of the devastating July 4 floods. Friends, neighbors, and colleagues were impacted in ways big and small. Throughout the response and recovery efforts, it was an honor to witness your compassion and commitment to serving our communities. It is truly our extraordinary people who make Methodist Healthcare a place of hope and healing.
We care like family here. Within within a week of the first flooding, Methodist Healthcare Ministries, one of Methodist Healthcare’s 50/50 owners, committed three million in funding to organizations directly serving Kerr County and beyond. These are the moments that remind me what’s so special about Methodist Healthcare System.
In this issue, we reflect on a milestone moment—30 years of partnership between HCA Healthcare and Methodist Healthcare Ministries. This anniversary marks three decades of shared commitment to our mission:
“Serving Humanity to Honor God.” It’s a legacy of care we can all be proud of.
I know that your kindness, commitment, and bravery are not reserved for times of crisis. In this magazine, you will hear stories about the daily contributions of our people and our teams—leaders at the bedside, advocates for patients, and champions of compassion. You will find stories that highlight our staff members' “why”—the unique motivations that inspire them to serve with heart each day.
We have also included a new healthcare-focused spread for you to explore the many benefits available to HCA Healthcare to help you take full advantage of the resources available to support your personal and professional well-being.
Whether you’re reading from your break room or while visiting one of our facilities, I hope this magazine inspires pride in our system and gratitude for each other. Thank you for being part of the Methodist Healthcare family. Together, we are creating a healthier tomorrow.
With gratitude,
DAN MILLER Chief Executive Officer and President Methodist Healthcare System
Staff Shout-Outs
1. “STEPHANIE PINEDO ZENTENO, SUPERVISOR OF LABORATORY SERVICES has been with Methodist Hospital | Hill Country for nine years. Throughout her time here, she has consistently demonstrated growth, perseverance, and passion, working her way up through the laboratory with grace and determination. Stephanie is known for her compassion, her unwavering commitment to quality, and her ability to lead by example. She is the true embodiment of teamwork, always putting others first and striving to make a positive impact—not just within our team, but in the community we serve. Stephanie, your contributions do not go unnoticed, and we are truly grateful for all that you do.”
- Kelsey Heintze, Director of Laboratory Services at Methodist Hospital | Hill Country
2. “RACHEL LANGFORD, REGISTERED NURSE is a remarkable nurse whose holistic approach to care is guided by deep compassion, unwavering kindness, and steadfast integrity, making her a true advocate for her patientsʼ well-being.”
- Christine Damewood, Emergency Department Director at Methodist Hospital | Hill Country
3. “ABIGAIL VILLARREAL, PATIENT CARE TECH, is consistently recognized by her peers and patients for truly demonstrating each one of our I-CARE values.”
- Megan Flagmeier, Director of Transplant at Methodist Hospital | Specialty and Transplant
4. “JOSE ARRIVILLAGA, SUPERVISOR OF ENVIRONMENTAL SERVICES, is the most selfless and energetic person I have ever met, embodying the essence of compassion and care. He is a friend to every patient, visitor, physician, and colleague that walks through the doors of our hospital. Everyone deserves to have a Jose in their lives.”
- Cassidy Myers, Assistant Administrator at Methodist Hospital | Specialty and Transplant
5. “ELIZA ELIAS, ENVIRONMENTAL SERVICES, has been part of our team for over five years since she moved here from New York. She has shared that she loves coming to work every day because all the staff members make her feel right at home. Every day, Eliza brings joy to our team as she is always smiling and singing. She is a hard worker and provides the most wonderful customer service to our patients and staff, in addition to providing a high-quality cleaning service to everyone, every day. She has worked in many units and was once the superstar environmental services team member of Oncology and 4 Med Tele. We are truly grateful to have her at Methodist Hospital | Stone Oak.”
- Celso Lauber, Director of Environmental Services at Methodist Hospital | Stone Oak
6. “KELLY QUINTERO, PHYSICAL THERAPIST, has been with HCA/ Methodist since 1993 and has worked in several of our hospitals throughout her career. Kelly is loved and respected by her co-workers for her expertise and compassion for patient care. Always willing to go the 'extra step' to make progress. Kelly demonstrates the I-CARE values consistently and is an integral part of the success of this facility.”
- Aron Sandquist, Administrative Director of Rehabilitation Services at Methodist Rehabilitation Hospital | Texsan
7. “I would like to recognize TYMITRI (TY) STODDARD, CATH LAB EP TECH , for his outstanding contributions. He consistently demonstrates a remarkable dedication to patient care, ensuring that every individual who enters our lab feels valued, respected, and well informed. He recently provided emotional support to a patient during a stressful time after a wedding band was lost. He went above and beyond to ensure the ring was located and returned to the patient. Ty embodies empathy and professionalism, making a significant impact on the overall quality of care we provide. Ty's commitment to putting patients first truly sets an example for the entire team.”
- Carla Fewell, Director of Cardiac Cath Lab at Methodist Hospital | Texsan
8. “STEPHANIE CHRISTIANSEN, SPEECH LANGUAGE PATHOLOGIST, is an exceptional Speech Language Pathologist (SLP) who ensures her patients receive high quality, evidence-based care. She leads our SLP student program, precepts new employees, and trains her speech colleagues on the use of instrumental assessments to diagnose swallowing disorders. She has been pivotal in growing our Fiberoptic Evaluation of Swallowing (FEES) program at Methodist Hospital | Stone Oak, while also helping train clinicians outside of our facility. Stephanie is a valuable team member, and we appreciate all she has done to grow our speech program and celebrates her 15 years with Methodist Hospital | Stone Oak this year.”
- Hillary Alejos, Manager of Rehabilitation Services PT/OT/ST at Methodist Hospital | Stone Oak
9. “JACOB GOMEZ, CENTRAL SUPPLY TEAM MEMBER, is an outstanding team member in our Central Supply Department. His exemplary commitment to the timely availability of supplies in addition to his demanding responsibilities rendered him an outstanding selection as the first recipient of the ROSE Award at Methodist Hospital | Metropolitan. This honor stands for Recognition of Service Excellence and is given to someone who displays exceptional skills and compassion. Jacob's proactive problem resolution skills and demonstrated willingness to exceed expectations directly facilitate the provision of quality patient care.”
- Ben Castruita, Director of Respiratory Therapy at Methodist Hospital | Metropolitan
Staff Shout-Outs
10. “YUSUF IBRAHIM-HAMDAN, HEALTH INFORMATION MANAGEMENT SPECIALIST, began to work for the Metro Health Information Management (HIM) team in July 2023 as a HIM Specialist and quickly became invaluable! Yusuf became the rock our team needed when things got tough, even when he moved from a full time to a PRN position. His dependability and tireless work ethic kept everything running smoothly on the weekends, and even under the weekday pressures that came from staffing challenges. Through Yusuf’s unwavering dedication, the Metro HIM Team has been able to hold everything together thanks to his steady presence. There is no ask too great or task too small; Yusuf always comes to the aid of the Metro HIM Team!”
- Drea Field, Director of Health Information Management/Facility Privacy Officer at Methodist Hospital | Metropolitan
11. “RITA CASTILLO, VICE PRESIDENT OF QUALITY, RISK MANAGEMENT AND SAFETY, is nothing short of extraordinary, and the world-class outcomes we achieve are a direct reflection of her dedication (46 years at the same hospital!). Rita’s true legacy lives in the culture of quality, compassion, and integrity she has built. We were thrilled to recognize her for her 46 years of service this year.”
12. “RUBEN GARCIA, LABORATORY, expresses gratitude toward every colleague, works with a smile and embodies the mission, vision and values of Methodist Healthcare. He goes above and beyond, continually looking for ways to improve care to our patients, our team and all we serve. Rueben is the first one assisting and looks at challenges as a way to grow.”
- Troy Rosene, Director of Laboratory Services at Methodist Hospital | Westover Hills
13. “JOSE NIEVES, ENVIRONMENTAL SERVICES , is a wonderful and natural leader whose work ethic is unparalleled. He is early to support our busiest departments, takes pride in the hospital to keep public areas spotless and stays late to ensure support of his colleagues. He is a true team player who puts Westover Hills and his team first.”
- Dennis McCubbin, Director of Environmental Services at Methodist Hospital | Westover Hills
14. “NESTOR ADAOAG, REGISTERED NURSE , is consistently recognized by patients undergoing surgery. As our pre-op IV nurse in the Surgical Admissions Unit, Nestor combines exceptional skill with a calming presence. He has a unique ability to put patients at ease during one of the most stressful parts of their hospital experience. One patient shared, 'I was so afraid of the IV. But Nestor had me and my family smiling and laughing so hard, I didn’t even realize he had put the IV in!'”
- Claire Adian, Director of Surgical Admissions at Methodist Hospital
15. “ALLISON SCANNELL, REGISTERED NURSE II , has received multiple DAISY nominations, and we hear frequent praise during leader rounds from both families and staff. As a preceptor, she is adored by all who learn from her. Allison also steps up as relief charge nurse when needed and is a peer assisted leader for our floor where she is a key player in supporting new residents during their first year here at Methodist Hospital. And as if that weren’t enough - she even takes the time to paint our patients’ windows, spreading love, joy and festivity throughout the unit. Allison leads with heart, positivity and purpose and we are so lucky to have her on our team.”
- Lindsay Smith, Pediatric Surgery Manager at Methodist Hospital
16. “ANNA MEDINA, SURGICAL TECHNICIAN CERTIFIED LEAD, was Methodist Hospital | Northeast’s top volunteer for 2024! Her dedication extends beyond our walls, as she selflessly serves on medical mission trips to Guatemala, making a profound impact on those in need. You make us so proud, Anna!”
17. “LUCIA NARVAES, SUPERVISOR OF DIAGNOSTIC IMAGING, was named Methodist Hospital | Northeast’s March Employee of the Month! She is hardworking, kind, patient, and consistently prioritizes her patient’s safety above all else. She is an excellent educator and she empowers student learners, ensuring they leave her mentorship with confidence. A true team player, Anna collaborates seamlessly with other departments to ensure all patient needs are met. She has made a significant impact in her role as a supervisor and truly embodies the I-CARE values, setting an elite example for all.”
- Clarissa Garza, Human Resources Business Partner at Methodist Hospital | Northeast
MIKE SARUBBI Community Engagement Specialist, Methodist Hospital | Hill Country
Top Volunteer Community Corner
WHERE DO YOU VOLUNTEER AND HOW OFTEN?
I have volunteered at the Houston Livestock Show & Rodeo (HLSR) for the past 27 rodeo seasons. I logged 77 hours of volunteer work in the first three months of this year.
WHAT INSPIRED YOU TO VOLUNTEER?
I’ve been inspired to give back for the kids of Texas, our future leaders. They are the reason for the dedication – the ultimate recipients of scholarships.
The mission of the HLSR is to promote agriculture by hosting an annual event that educates and entertains the public, supports Texas youth, showcases Western heritage, and provides year-round educational support. More importantly to me is that I’ve been a part of the $28 million dollars given annually for youth education and scholarships. Hundreds of scholarships are given for college, graduate work, and the various trades.
Not only do I volunteer for 12 months of the year by leading a committee, but I am also a scholarship judge (by reading and scoring applicants from high school students), and a wine judge for the annual International Wine Competition (we average 3,000 wine entries from around the world).
WHAT IS ONE OF YOUR FAVORITE MEMORIES FROM VOLUNTEERING?
Some of my most memorable experiences come from inviting scholarship recipients to speak to my committee of 400 volunteers. As chairman, I organize two major fundraising events each February, which together generate over $4 million for scholarships. During our meetings, I often ask a recipient to share their story and describe how the scholarship has impacted their life. Many are the first in their families to attend college—or to graduate. Hearing their journeys firsthand is a powerful reminder of the difference our work makes.
HOW DOES VOLUNTEERING IMPACT YOU PERSONALLY AND PROFESSIONALLY?
Methodist Healthcare’s support empowers me to actively engage in meaningful volunteer work throughout the year. This encouragement enables me to manage a committee of 400 volunteers and meet monthly with rodeo officials to coordinate logistics, budgeting, and equipment usage. Over the past three decades, my passion for volunteering has grown significantly. This commitment has led me to support organizations such as the Alzheimer’s Association (inspired by family), the mobile food bank (serving foodinsecure individuals in my community), and to establish my own charitable foundation for children in 2018—the Top Hand Scramble Foundation.
WHAT ADVICE DO YOU HAVE FOR SOMEONE WHO IS THINKING ABOUT STARTING TO VOLUNTEER?
I strive to inspire others to give back to projects that have a meaningful impact on their lives. It’s often easier than people think—and the social aspect adds real value to life. I’ve found it incredibly rewarding to spend time with like-minded individuals who share similar motivations.
Methodist Healthcare and HCA Healthcare support volunteerism by rewarding employees with Care Cards for every 10 hours of volunteering I log, which can be donated to a charity of choice. At the end of the day, nothing feels better than making a tangible difference in the lives of others in need.
My suggestion: ask your coworkers what they do to volunteer locally. Then, consider what causes resonate with your own family. My wife and I volunteer together, and it’s made a meaningful difference in our lives.
The Hope Fund
Turning Hardships into Triumphs
When unexpected hardship hits, it can throw even the most prepared person off course. For Shelbie, a dependable vehicle was essential to maintain her job and daily life. When her car suddenly stopped running — even after she'd invested in a new battery and alternator — the situation quickly became overwhelming. After exhausting her own tools and knowledge, she finally took the car to a shop, only to be hit with a $600 repair bill for a snapped ground wire. It was a cost she simply couldn't cover at the time.
Shelbie, like many of us, isn’t someone who asks for help easily. Applying to the Hope Fund was truly a last resort. She wrestled with the decision, especially knowing that others were facing issues from hurricanes at the time. But she also realized that her situation was real, and it mattered. “My car was my lifeline,” she said. “Without it, I couldn’t work. I couldn’t live my life.”
When the Hope Fund came through with support, Shelbie was grateful, not just because her car was fixed, but because she felt seen. “I didn’t think I’d receive any help,” she shared. “But I did. And that told me that my company truly cares. I was back on the road that weekend, and I had a new sense of gratitude for myself, as well as for Methodist Healthcare and HCA Healthcare.”
Now, Shelbie is paying it forward by donating to the Hope Fund through each paycheck, because she knows firsthand how powerful that support can be. “Even if you can only give a little, that little bit can make a big difference for someone going through a tough time," she said.
Shelbie’s story is a reminder that hardship looks different for everyone, and that help, when it’s given with compassion, can change everything. If you’re looking for a way to support your coworkers in their moments of need, consider donating to the Hope Fund. Together, we can be the helping hand that lifts someone back up.
Health Information Management Specialist, Methodist Hospital | Texsan
“Even if you can only give a little, that little bit can make a big difference for someone going through a tough time.”
Scan the QR code to learn more:
SHELBIE PEREZ
Caring Like Family
Changedforever
Just days before Christmas while she was on her way to work, 20-year-old Emma Bond’s life changed forever. A wrong-way driver, under the influence of alcohol, collided head-on with her on I-37 in Elmendorf, Texas.
By what many call a miracle, a bystander driving nearby, risked his own life to pull Emma from the flames. That selfless act saved her life, but was only the beginning of Emma’s road to recovery.
Following the recovery, Emma was immediately rushed to a nearby San Antonio hospital to help save her life and treat multiple injuries. Emma’s mother, Shara Bond, shared that despite the pain and fear, Emma never lost her positive spirit.
Emma began her recovery at Methodist Hospital | Stone Oak Rehabilitation Center, where she entered inpatient rehabilitation. She was later transferred to Methodist Hospital | Atascosa near her hometown, where she began the slow but determined process of learning to walk again.
“God put me here for a reason,” said Emma. “I kept telling myself ‘You need to do whatever you can do because you’re here for a reason’. Doctors told me that they read my charts and couldn’t believe I was alive today.”
Emma’s story captured the hearts of many across San Antonio and beyond, serving as a powerful reminder of just how far the effects of impaired driving can be, not just for the individuals involved, but for their families, the community, and the healthcare teams that help put the pieces back together. With the support of her family, care teams, and the community, Emma has been fighting her way back, step by step, day by day.
Emma’s story captured the hearts of many across San Antonio and beyond, serving as a powerful reminder of just how far the effects of impaired driving can be.
Caring
Spurs Team Up
to Uplift Young Patients
The San Antonio Spurs continue to strengthen their partnership with Methodist Healthcare through heartfelt hospital visits that bring joy and encouragement to pediatric patients. Head Coach Mitch Johnson recently spent time at Methodist Children’s Hospital, joining children in music therapy and crafting calming jars designed to support emotional wellness. He also visited the pediatric oncology unit, offering smiles and support to patients unable to leave their rooms.
Earlier this summer, Spurs forward Sandro Mamukelashvili also visited the hospital, connecting with patients and staff through uplifting conversations and shared moments of kindness. These visits reflect a decade-long partnership between Methodist Healthcare and the San Antonio Spurs, teaming up to support healthier communities across South Texas.
Caring Like Family
Wild Encounters and Water Wisdom
Methodist Healthcare and San Antonio Zoo brought smiles and learning to families this summer through two exciting community events. At Methodist Children’s Hospital, patients and staff enjoyed a special visit from the zoo’s Animal Ambassador Team, featuring unforgettable encounters with furry and feathered friends that lifted spirits and sparked joy.
Later, at San Antonio Zoo, Methodist Healthcare hosted a hydration education station, drawing more than 800 visitors. Guests learned about the importance of staying hydrated—comparing human needs to a rhinoceros’s 20-gallon daily intake—and took home over 700 commemorative water bottles. The interactive display helped families visualize healthy hydration habits, especially during hot summer days.
Healthy Creations
MEAL OF THE MONTH
Superb Eats
Delicious eats and fun evenings are always in season. Whether you enjoy entertaining guests or are simply looking for a new dish to share with family, this steak recipe is a flavorful and satisfying option—especially when paired with a fresh salad.
This 5-ounce steak delivers 40 grams of protein, helping you feel full longer. Protein is essential for maintaining muscle mass, supporting recovery after injury, and keeping your cells, tissues, and organs functioning properly.
Red meat is also a great source of iron, a vital nutrient that helps produce hemoglobin and myoglobin—proteins that carry oxygen throughout the body. According to the World Health Organization, iron deficiency anemia is the most common nutritional deficiency worldwide. Including more iron-rich foods in your meals is a simple way to support your health, especially for individuals with increased iron needs, such as women.
Arturo Mora, a cook at Methodist Hospital | Metropolitan, created this delicious steak recipe for you to try at home. For an added boost, pair it with a salad that includes fruits like strawberries or citrus, which are rich in Vitamin C and help your body absorb iron more effectively.
ARTURO MORA, Methodist Hospital | Metropolitan
THE BEST ESPRESSO STEAK RUB
Prep Time: 5 minutes
Rub Ingredients:
• ¼ cup Espresso Powder
• 1 tablespoon Chili Powder
• 1 teaspoon Garlic Powder
• 1 teaspoon Cumin
• 1 tablespoon Coriander
Directions:
• ½ teaspoon Cayenne Powder
• 1 teaspoon Salt
• ½ teaspoon Black Pepper
Additional Ingredients:
• 5-ounce Steak
• Olive Oil
• Butter
1. Preheat the oven to 425 degrees Fahrenheit.
2. Mix all rub ingredients together.
3. Apply Espresso Steak Rub to both sides of steak that has been wiped with olive oil.
4. Press the rub into the steak.
5. Brown the steak in butter on the stove top using a cast-iron skillet. Brown all sides.
6. Transfer the steaks in the same cast-iron skillet to the heated oven.
“At Texsan, we truly care for our patients like family. My goal is to treat everyone equally, ensuring that each patient feels valued and respected. I am committed to advocating for my patients whenever necessary, standing up for their needs and rights. I find joy in getting to know them on a personal level, learning their unique stories, and understanding what matters most to them. This connection not only enriches my work but also helps me provide the best care possible.”
BRENDA LACEWELL, DIRECTOR OF LIVER DISEASE AND TRANSPLANT CLINIC
Methodist Hospital | Specialty and Transplant
“I’ve spent my entire nursing career at Methodist Hospital | Specialty and Transplant with the Transplant Team. I started in the Transplant Care Unit in July 2006 and was the director for about 15 years. I moved over to the outpatient Liver Clinic in late 2025 – it’s a different spot but still under the WORLD CLASS transplant umbrella! I still remember driving up my very first day – a little nervous but very excited! I’ve loved every minute of my nearly 19 years here! My favorite part is the relationships I’ve built - with our team, the physicians, the patients and families and the students. Being the starting place for so many fantastic nurses and techs is truly an honor. So often people tell us we are special and different – it’s something I KNOW but hearing it never gets old!”
APRIL ARREDONDO, DIRECTOR OF CASE MANAGEMENT
Methodist Hospital | Stone Oak
“I choose to work for Methodist Healthcare because of the impact I know my actions are having on the community. As the Director of Case Management leading a team that champions length of stay and throughput, I love that we are not only taking care of our patients in the hospital by providing timely and safe discharge planning, but also contributing to Methodist Healthcare Ministries, which help so many of the uninsured and under-served in our community. The impact is huge and far reaching. It is very fulfilling knowing that I am making a difference further than the walls of Methodist Hospital | Stone Oak just by coming to work every day.”
“I was headed to college to become a dentist when a close family member became ill and needed life-saving measures at our small rural hospital in Colorado. Our family was touched by some incredible nurses. I knew at that time that my career would be in nursing. I wanted to care for and be part of the community that I lived in, helping people heal and manage daily health challenges.”
KAITLIN STEIN, REGISTERED NURSE
Methodist Hospital | Metropolitan
“I got into healthcare because I always knew I wanted to help other people and make a positive impact. I found the right path for me in nursing by chance. I originally wanted to make a difference by being a teacher, but during class one day, I had the opportunity to watch an open-heart surgery. From that moment, I knew I loved the environment of a healthcare setting, and that nursing was the right profession for me to give back to others.”
BRITTANY WARD, REGISTERED NURSE
Methodist Hospital | Atascosa
“I chose to be a nurse because I truly believe God placed that calling in my heart from a young age. I love being able to make a difference in someone’s day, even with just the smallest gesture or a simple smile. I chose healthcare because it brings me great happiness to be there for people and their families during their most vulnerable times. The Atascosa team truly feels like a family to me, and I knew it was the best place for me to grow and make an impact.”
CORRYN KING, DIRECTOR OF EMERGENCY SERVICES
Methodist Hospital | Westover Hills
“My Why is my team. I have always loved patient care but over time I realized my real purpose was leading and supporting the new generation of nurses. I take pride in fostering an environment where nurses genuinely enjoy delivering care. My mission is to build a space where nurses can thrive, grow and find purpose in their work, especially young nurses who are just beginning their journey in this field. I strive to develop my teamʼs confidence and skills to take on new opportunities in advancing our profession. The work we do now shapes the care of tomorrow.”
FABIAN CHAMBERLAIN, LEAD PATIENT CARE TECHNICIAN MEDICAL/SURGICAL
Methodist Hospital | Northeast
“I have a calling to help others during their challenging times. A single act of caring can ripple out in ways you may never see. The gratitude people show when you do even the smallest things for them or their families is a powerful reminder of the positive difference we can make in each other’s lives.”
Mental Health Resources
Through Rula, Methodist Healthcare employees have an "easy button" where you can book a virtual therapy appointment with an in-network provider in less than 3 minutes and meet with a therapist in as little as 48 hours. Starting with Rula reduces the time and frustration of searching through directories, making multiple phone calls trying to find a provider who has availability, or finding a provider who might not be the best match. Rula has a network of over 13,000 licensed providers representing more than 80 clinical specialties and a diverse range of backgrounds, where 98% of their therapist searches result in an exact match!
Get started here: www.rula.com/mhs-employee/
• Select your therapist: Share your preferences, and Rula will match you with the right provider based on gender, language, ethnicity, and specialty.
• Complete registration: Sign up within 12 hours of selecting your therapist. No charges will be made until after your first appointment, and you can cancel anytime.
• Verify your benefits: Rula works with your insurance to provide a cost estimate before your session.
• Confirm your appointment: Receive a confirmation notice 1-2 days before your scheduled appointment, along with a secure video call link.
Start your journey today and find the support you need.
provider by delivering to mental
Rula makes it easy for members to find a therapist who meets their preferences, is in-network with their insurance, and has availability this week. 13,000+ PROVIDERS NATIONWIDE
Rula makes it easy for members to find a therapist who meets their preferences, is in-network with their insurance, and has availability this week.
Rapid Access
24/7 online scheduling means patients can schedule their first appointment in <5 min
Curated Matching
Members can select providers based on multiple dimensions (e.g., gender, language, ethnicity, specialty)
Clinical Excellence
Clinical support system focused on ensuring therapists meet quality of care expectations
Weekly use of measurement based care to track progress and drive treatment planning
1.5 days
Average time to 1st offered appointment
Therapeutic Alliance based off >500k potential permutations
improvement in PHQ9 (depression) and GAD7 (anxiety) scores after 90 days
Five Years of Life-Saving Care
Methodist Hospital celebrated the five-year anniversary of its Burn and Reconstructive Center — the only dedicated burn care program in South Texas for both pediatric and adult patients. Since opening, the center has treated over 15,000 patients with life-saving care for burns, soft tissue injuries, and complex reconstructive needs. The milestone was celebrated at an event featuring inspiring stories from survivors, who credited the team from helping saving their lives. With advanced technology, specialized facilities, and a multidisciplinary team, the center continues to provide expert care and hope to patients and families across the region.
Cardiac Rehabilitation Department Hosts First- Ever Heart Screening Event
IN COLLABORATION WITH AUGUSTHEART AND AUSTIN HEART.
The Cardiac Rehabilitation Department at Methodist Hospital | Hill Country recently hosted its inaugural heart screening event, offering teenagers the potentially life-saving opportunity to detect heart abnormalities that could put them at risk for Sudden Cardiac Arrest. Through a collaboration with Austin Heart, 50 local students between the ages of 13 and 18 who were involved in marching band or athletics, were scheduled for the brief, non-invasive screening. Families from across the Hill Country attended, gaining peace of mind as they geared up for a year of competitive sports and physical activity.
A Birthday to Remember in the PICU
Team members at Methodist Children’s Hospital recently helped celebrate a very special milestone — Amaris’s first birthday. Surrounded by her family and care team, Amaris marked the occasion in the Pediatric Intensive Care Unit (PICU), where she had been receiving care for the past three months.
Her mother, Sabrina, shared that while she never imagined celebrating her daughter’s first birthday in a hospital room, the day turned out to be deeply meaningful. “It may not have been the setting I once dreamed of, but it was exactly where God wanted us to be,” she said. “After everything she’s been through, to see her surrounded by so much love and support—it feels like the miracle I had prayed for all along.”
Sabrina expressed heartfelt gratitude to the PICU team, describing them as family. “Every milestone, every little victory—they’re right there with us cheering us on,” she said. “This journey has been heavy at times, but the love and support from her team has carried us through.”
Rehab Center Earns Sixth Year of National Recognition
The Methodist Hospital | Stone Oak Rehabilitation Center has once again been named one of America’s Best Physical Rehabilitation Centers for 2025, marking its sixth consecutive year on Newsweek’s prestigious list. This recognition highlights the team’s consistent excellence in patient care, innovation, and outcomes. With a focus on helping patients regain strength and independence, the center continues to set the standard for rehabilitation services across South Texas.
Annual Cereal Drive Sets New Milestone
Methodist Children’s Hospital has set a new milestone in its annual Rowan Windham Memorial Cereal Drive, collecting over 307,000 servings of cereal—the largest total in the event’s ten-year history. Thanks to generous community support and a surprise donation of 200,000 gallons of milk from H-E-B, the drive helped ensure that children across San Antonio had access to nutritious breakfasts over the summer. The initiative honors Rowan Windham’s legacy and reflects the hospital’s deep commitment to child health and community care.
METHODIST HOSPITAL | NORTHEAST VOTED
“Best Hospital” for 5 Consecutive Years Awards and Achievements
For the fifth year in a row, the community has voted Methodist Hospital | Northeast as “Best Hospital” in San Antonio through the San Antonio Express-News 2025 YourSA Readers’ Choice Awards.
“We are honored to be voted 'Best Hospital' for the fifth year in a row, especially as we celebrate our 40th anniversary,” shared Jerrica George, Chief Executive Officer of Methodist Hospital | Northeast. “We don’t take this award for granted. We recognize that every patient has the ability to choose where they go for their healthcare needs, and we are grateful that they continue to choose us. We are also grateful for the nurses, physicians and staff who create an environment that fosters trust and compassionate care.”
Methodist Hospital Named Best in San Antonio
Methodist Hospital has been voted the Best Hospital in San Antonio by the 2025 San Antonio Current readers’ poll, a recognition that highlights the hospital’s unwavering commitment to compassionate, high-quality care. With over 60 years of service, Methodist Hospital continues to lead in specialties like cardiology, oncology, and emergency medicine—boasting the region’s only heart transplant program and the largest ECMO program in South Texas. This honor reflects the dedication of every team member who makes excellence a daily standard.
Top 100 Rural & Community Hospitals in 2025
Methodist Hospital | Hill Country has been named one of the 2025 Top 100 Rural & Community Hospitals by The Chartis Center for Rural Health. This national recognition is based on the results of the Chartis Rural Hospital Performance INDEX®, the industry’s most comprehensive and objective assessment of rural hospital performance. The award reflects the hospital’s strong performance across a range of measures impacting quality, outcomes, and patient satisfaction. Methodist Hospital | Hill Country is proud to be among the top performing rural hospitals in the country and remains dedicated to advancing the health and well-being of the Hill Country community.
First to Receive Nuclear Medicine Imaging System
Methodist Hospital | Specialty and Transplant held a ribboncutting ceremony to celebrate the arrival of the first StarGuide, a nuclear medicine imaging system, in San Antonio and within HCA Healthcare. This state-of-the-art technology will significantly enhance patient care and outcomes, particularly for oncology, cardiology, and transplant patients.
The system utilizes 12 digital detectors, a notable advancement over the traditional two analog detectors. This innovative approach not only provides high-resolution digital imaging, but also allows for faster scan times—reducing them by up to 75%.
The system's ability to calculate and store patient radiation doses further enhances its efficiency, enabling staff to focus more on patient care.
“This investment showcases our commitment to innovation and our mission to provide compassionate care,” said Kevin Scoggin, Chief Executive Officer at Methodist Hospital | Specialty and Transplant. “By integrating advanced technology, we are not only improving the patient experience but also supporting continuous research and development.”
The system is designed to improve the early detection of diseases through whole-body digital SPECT imaging and 3D mapping. Its theranostic capability allows for personalized cancer treatment by combining diagnostic imaging with targeted therapy. This technology will lead to improved clinical outcomes and speed up diagnoses and treatments, ultimately enhancing preventable outcomes for patients.
Methodist Healthcare Hospitals Earn Top Rankings in San Antonio
Methodist Hospital and Methodist Hospital | Stone Oak have been recognized as the No. 1 and No. 3 hospitals in San Antonio, respectively, by U.S. News & World Report for 2025–2026. Methodist Hospital also tied for No. 9 in Texas. These distinctions reflect the exceptional care, innovation, and dedication of teams across the Methodist Healthcare system, reinforcing the organization’s mission to deliver world-class care to the communities it serves.
Growth and Expansion
New Diabetic Foot and Ankle Institute Opens in Northeast San Antonio
Methodist Hospital | Northeast is expanding access to specialized diabetic care with the opening of the second Methodist Diabetic Foot and Ankle Institute. Located in Live Oak, this new clinic will serve the Northeast San Antonio community, addressing a critical need in a region with higher-than-average diabetic amputation rates. The Institute brings together a multidisciplinary team of experts focused on wound healing, limb preservation, and mobility for patients with diabetes.
New Heart and Lung Institute Specialty Center
Methodist Hospital | Texsan celebrated a significant milestone with a ribbon-cutting ceremony for the newly opened Methodist Heart and Lung Institute | Texsan Specialty Center, which is dedicated to heart failure care. This expansion not only provides patients with an additional location but also enhances their access to world-class medical services. Known in the community as the “heart hospital,” the new clinic rounds out the comprehensive cardiovascular program, ensuring that patients receive a full spectrum of care.
Dr. Javier Amione Guerra, a cardiologist at Methodist Hospital | Texsan, emphasized the importance of this new clinic, stating, “This new clinic not only enhances our ability to deliver specialized heart failure care but also opens doors to new possibilities and collaborations to bring advanced and thoughtful care to more patients in need.”
$104 Million Project to Meet Growing Community Needs
Methodist Hospital | Stone Oak’s Chief Executive Officer, Michael Beaver announced plans for a transformative $104 million expansion project that will expand and enhance care for the growing Stone Oak community. Since opening in 2009 with just 87 beds, the hospital has continued to grow and now is continuing to deliver world-class care to more families than ever before.
The project includes a vertical expansion of the West Tower, adding 40 new Medical Telemetry beds on the 5th floor and 14 new ICU beds on the 6th floor, with shell space for future growth. The hospital will also expand and renovate its kitchen, central supply, and lab, adding 123 new surface parking spaces to support the increased patient and visitor needs. Once complete, the hospital will grow from 245 beds to 299 beds. Construction began in August with a formal groundbreaking, and completion expected in early 2027.
New ICU expands lifesaving Transplant Care
A newly opened Transplant Intensive Care Unit at Methodist Hospital | Specialty and Transplant is enhancing access to specialized care for patients undergoing organ transplants. The expansion increases ICU capacity from 20 to 34 beds and is designed to support seamless transitions from surgery to recovery. With a focus on multidisciplinary collaboration and patient-centered care, the new unit reinforces the hospital’s leadership in transplant medicine and its commitment to excellence.
Landmark Groundbreaking
Community members and Methodist Healthcare leaders commemorated the groundbreaking to expand the emergency department at Methodist Hospital | Landmark. Serving one of the fastest growing regions in Texas, this expansion will help better care for our community’s emergency needs and take the current footprint of three emergency beds to nine, along with expanding the waiting room space and amenities. The project’s completion date is slated for end of this year.
Growth and Expansion
Emergency Department Expansion Enhances Community Access
Methodist Hospital | Hill Country is investing in the future of emergency care with a $2.9 million expansion of its Emergency Department. The project will increase capacity from eight to twelve beds, add a dedicated triage room, and enhance patient experience with a larger waiting area
and updated exterior. As Fredericksburg continues to grow, this expansion reflects the hospital’s commitment to meeting rising healthcare needs while maintaining its award-winning standards of care.
$146 Million Campus Expansion Project
Methodist Hospital | Northeast has embarked on a transformative $146 million campus expansion project during a milestone year—June marked the hospital’s 40th anniversary, celebrating four decades of dedicated service to the Northeast and Tri-County communities. This major initiative will significantly enhance the hospital’s capacity for critical care, medical-surgical, and telemetry services. A new patient tower will add 78 private rooms across three floors, allowing the hospital to eliminate all double-occupancy rooms and provide a more comfortable, private experience for patients.
Beyond patient care, the expansion includes a full renovation and enlargement of the kitchen, cafeteria, and materials management areas. The design also incorporates shell space for future laboratory expansion and relocation, along with new classrooms and meeting rooms to support both staff development and community engagement.
Completion of the expansion is scheduled for the fourth quarter of 2027.
$200 Million Expansion to Transform Downtown Campus
Methodist Hospital | Metropolitan is embarking on a $200 million expansion of its downtown San Antonio campus to meet the growing healthcare needs of the region. The multi-phase project will add 74 new patient beds, expand ICU and surgical capacity, and enhance emergency services—all within a modernized footprint designed to improve patient flow and experience.
The expansion includes a new tower addition, upgraded infrastructure, and redesigned clinical spaces to support advanced care delivery. Construction is expected to begin in 2026, with phased openings planned through 2028.
Strengthening the Nursing Pipeline Through Education
Methodist Healthcare is proud to celebrate the grand opening of Galen College of Nursing’s new San Antonio campus—an exciting milestone in our academic partnership. As an affiliate of Methodist Healthcare, Galen plays a vital role in developing the region’s nursing workforce. The new 150,000-square-foot campus offers advanced training and hands-on learning for over 2,100 students, helping meet the growing demand for skilled, compassionate nurses across South Texas.
Celebrating the Partnership
between Methodist Healthcare Ministries & HCA Healthcare in its joint
ownership of Methodist Healthcare in San Antonio
Methodist Healthcare Ministries & HCA Healthcare bring a shared mission to life: providing exceptional, accessible healthcare to all. With Methodist Heaithcare as the leading health system in South Texas, our partnership ensures a future where world-class medicine and compassionate outreach go hand in hand.
OUR PARTNERSHIP MEANS:
Faith-Based Mission: Methodist Healthcare Ministries reinvests its share of profits back into the community through healthcare services, grants, and outreach to the underserved.
Clinical Excellence: HCA Healthcare delivers innovation, research, and best-in-class clinical practices to ensure our hospitals provide the highest standard of care.
Community Impact: Methodist Healthcare supports local initiatives, enhances wellness programs, and continues expanding services to meet the growing needs of San Antonio and beyond.
Our patients are at the center of everything we do. By combining the strength of a faith-driven mission with clinical excellence, we are proud to build healthier communities and create a future full of hope, healing, and opportunity.
