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Putting Wellness to

Tom Sadvary, CEO, Scottsdale Healthcare

Work Medical Tourism

Alternative Medicine Healthy Workplaces

Plus Building a Better Scottsdale Campaign for Economic Development

Working hard to keep you safe As the state’s largest provider of workers’ compensation insurance, SCF Arizona invests in Arizona’s economy and promotes workplace safety.

3030 N. 3rd Street Phoenix, AZ 85012 602.631.2000


RICK MCCARTNEY, Publisher Media Publishers Group, LLC

STEPHEN GAMBLE, creative director Media publishers group SERGIO DABDOUB, Photography

Rick Kidder, President & CEO Debra Kuffner Chief Operating Officer ERIC BUTRUFF Vice President Cindi Eberhardt Vice President 4725 N. Scottsdale Road, Suite 210 Scottsdale, AZ 85251 Ph 480.355.2700 fax 480.355.2710

Board of Directors Executive Committee Board Chair Karen Wittmer-Jekel


VICE CHAIR Kurt Zitzer, Partner Meagher & Geer, PLLP Immediate Past Chair Tom Sadvary, President/COO Scottsdale Healthcare TREASURER Mark Eberle, Managing Director Henry & Horne, PLLP ECONOMIC DEVELOPMENT ADVISORY COUNCIL Eric Larson, Vice President Business Development A.R. Mays Construction






Those of us who live and work in Scottsdale are indeed fortunate. Ours is a community dedicated to health and wellness.

Michelle Jacoby, Editorial Director Media publishers group



Building a Fit City

official publication of the scottsdale area chamber of commerce



In Scottsdale Healthcare and Mayo Clinic, we have two of the most important cancer research programs in the United States. Everyday, researchers in these two fine organizations get us closer and closer to being able to treat or eradicate certain types of cancer. Beyond their important research work, each of these health powerhouses spends considerable energy and resources on community education and preparedness for the future. Each recognizes that wellness and prevention is among the most important keys to the health of our city. Scottsdale’s Fit City program, a wellness initiative meant to embrace the entire community, has received start-up funding from the Virginia Piper Charitable Trust. Fit City is a unique coalition among government, business, education and the nonprofit communities to promote healthy lifestyles, and engage residents and business in making Scottsdale a healthier place. Issues like health and wellness were once considered taboo within corporate cultures. Any potential benefits to the company were outweighed by the sense that personal choices of employees were not an appropriate topic for discussion. Significant changes in the costs associated with health benefits have begun to change that perspective and research studies are documenting the millions of dollars lost annually in lost productivity and lost hours due to employee health challenges. Through our partnership with SCF of Arizona, and our Safety and Wellness committee, the Chamber is committed to providing the tools and resources to help our members create healthy workplaces. We welcome your involvement helping us build a healthier community. Yours in success,

Scottsdale Partnership Melinda Gulick, VP Community Life DMB Associates AT LARGE MEMBERS Kurt Brueckner, Partner Titus, Brueckner & Berry Angela Creedon Community Development Manager Arizona Public Service Steve Helm Senior Manager / Property Manager Scottsdale Fashion Square

EMERGING ISSUES Michael Ryan, General Manager Scottsdale Republic/ The Arizona Republic

Rick Kidder, President/CEO Scottsdale Area Chamber of Commerce

MEMBERSHIP ADVISORY COUNCIL Dale Fingersh, President The Right Direction

For a complete list of members of the Scottsdale Area Chamber of Commerce Board of Directors, please visit:

PARTNER COUNCIL ADVISORY COUNCIL Don Matheson, President Don Matheson Companies

Rick Kidder, President/CEO

On the Cover In February 2001, the Scottsdale Public Art Program installed a skyspace titled Knight Rise by internationally acclaimed artist James Turrell in the outdoor courtyard at the Scottsdale Museum of Contemporary Art (SMoCA). Knight Rise is one of only a handful of skyspaces open to the public in the United States and a point of civic pride for the city of Scottsdale. The skyspace at SMoCA frames the pure color and changing light of the sky. At sunrise and sunset the illusion is most dramatic: the sky appears to descend upon the viewer almost as if it were a tangible substance. Turrell says his

work provides the opportunity to “look at our own looking.” By doing so, Turrell grounds us in the present moment and reconnects us to the world we inhabit. Visitors can take advantage of viewing the Knight Rise skyspace during sunset on Thursdays when SMoCA hosts free admission and extended hours until 8 p.m. Photo credit: James Turrell, Knight Rise, 2001. Venetian plaster, stainless steel, concrete, neon. Commissioned by the Scottsdale Public Art Program for the Scottsdale Museum of Contemporary Art.

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6360 E. thomas rd. Suite #210 scottsdale, AZ 85251 Phone (480) 588-9505 Fax (480) 588-3751 © Copyright 2008. All Rights Reserved.

You can help us prevent waste by passing this publication on to a friend or business colleague and recycling it when you’re through. Please email to change the contact name or remove yourself from the mailing list. Thank you. 2008 | SCOTTSDALE@WORK | NOVEMBER / DECEMBER


reDuce your Domestic &

Scottsdale at Work Magazine is published bi-monthly by Media Publishers Group, LLC. The publication is distributed to membership and made available to prospective members throughout the Greater Scottsdale area. We appreciate your editorial submissions and news for review by our editorial department by emailing editor@ To subscribe to Scottsdale at Work, please send check or money order for $16.00 to Media Publishers Group, P.O. Box 32055, Phoenix, AZ 85064 or call (480) 588-1360

NOVEMBER • DECEMBER | 2008 | issue 10

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©Copyright 2008, Media Publishers Group, LLC. All rights reserved. Media Publishers Group and the Scottsdale Area Chamber of Commerce reserve the right to refuse certain advertising and are not liable for advertiser’s claims and/or errors. The opinions expressed herein are exclusively those of the writers and do not necessarily reflect the position of the Publisher or the Chamber.



News Briefs Updates, Sound Bites, Kudos & More


Events Calendar Network, Learn and Build Business


Profile of Success Dr. Susan Wilder, Lifescape Medical Assoc.



Destination Healthcare Scottsdale emerging as destination for cutting-edge healthcare


Wellness at Work A look at creating a healthier work environment.


Chamber@Work Scottsdale’s Quality of Life

MEMBER COMMUNIQUÉ MC-1 Member Spotlight MC-2 New Members MC-4 New Members (cont.) Connect: Scottsdale@Work is for you, and about you. What stories do you want to read? What business tips or resources would help you. E-mail your story ideas to Debra Kuffner at

InXpress offers the level of customer service typically reserved for Fortune 500 companies: • One-point-of-contact for all your shipping needs • Personalized customer service • Customizable / Consolidated invoicing

“Quality in a service is not what we put into it; it’s what our customers get out of it”.

On behalf of the Chamber staff and board of directors, we wish you and yours a wonderful and joyous holiday season.

If you want to start saVInG,

Call NOW!

480-219-1971 • 480-471-8638 fax 4


Did You Know? According to the Arizona Department of Commerce. Scottsdale Healthcare and Mayo Clinic make up two of the three major employers in Scottsdale.

QUOTABLE: “The greatest wealth is health.” - Virgil

NEWSbriefs THANK YOU sponsors and partners! As another year comes to a close, the Chamber wishes to thank all our event sponsors, media partners and service providers for helping us advance the mission of the Chamber and create a vibrant and prosperous community. We couldn’t do it without YOU!

@the Office


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Old Town Scottsdale News

Altell Ice Den

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AZ Business Magazine

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Phoenix Woman

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Casino Arizona

Roka Akor

Chaparral Suites Resort


Cox Communications

SCF of Arizona

Data Preserve

Scottsdale Airpark News

DC Ranch Homestead Community Center

Scottsdale Culinary Institute

Dunn Transportation

Scottsdale Healthcare

Epstein Studios

Scottsdale Fashion Square

EuroDream Kitchen

Scottsdale Marriott at McDowell Mountain

First Fidelity Bank

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Five Star Ford

Hawbaker, Hawbaker and Associates

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L SD on i t a n i Desat lthcare He

At Scottsdale Healthcare, medical advances are continually taking shape, particularly in cancer research. Dr. Daniel Von Hoff (far right) is currently working on a clinical research trial on a drug designed to treat basal cell carcinoma, a form of skin cancer.

Putting Wellness to

Work By Michelle Jacoby


nce a month, Del Lofton travels more than 2,500 miles from her home in the Florida Keys to Scottsdale, where she is participating in a clinical trial she is hoping will help her win her battle against cancer. Lofton suffers from basal cell carcinoma, a common form of skin cancer that, although easily treated, can cause extensive damage to surrounding bone and tissue. Lofton has a rare form of the disease that has been recurring on the bridge of her nose and eye area. “The cure is to cut [the tumor] off. However, mine kept coming back so my doctors advised me to remove my eye so it would all be gone,” Lofton says. “It still came back.” After numerous surgeries, Lofton went on a radical diet and underwent different rounds of chemotherapy, which weren’t responding. Finally, her doctor informed her of a clinical research trial for basal cell carcinoma being conducted at the Virginia C. Piper Cancer Center at Scottsdale Healthcare. He said she would be the ideal candidate. That was seven months ago. Today, Lofton makes the journey from Florida to Scottsdale once a month to participate in a trial that tests GDC-0449, a chemical synthetic that blocks pathways to a tumor-promoting gene that leads to basal cell carcinoma and other diseases. Studies have shown the drug shrinks tumors



with limited side effects, including a loss of sense of taste, and a small amount of hair loss and weight loss. “Basal cell carcinoma affects about one million people a year and a proportion of these patients have disease that is not curable with surgery … This finding has potential importance in this population,” says Daniel D. Von Hoff, M.D., Physician in Chief at the Translational Genomics Research Institute (TGen) and Chief Medical Officer for the Scottsdale Clinical Research Institute at Scottsdale Healthcare. On the Map Clinical research trials like these and other advancements in medical care are a major reason why Scottsdale is fast becoming a destination of choice for patients all over the country. As the two largest medical facilities in the Valley, Scottsdale Healthcare and Mayo Clinic are establishing themselves as significant destinations for innovative and quality care. “Because Scottsdale Healthcare is often the first in Arizona or the region to get approval for using new types of surgical procedures and the latest medical technology, patients will seek [us out] for their care,” says Tom Sadvary, CEO of Scottsdale Healthcare. Scottsdale Healthcare was the first in Arizona to have the daVinci surgical robot for prostate surgery, mitral valve surgery and other procedures, and the Sensei robot for treating heart arrhythmia. The

Photos: Scottsdale Healthcare

Scottsdale emerging as destination of choice for cutting-edge medical care

hospital was also the first in Arizona to have the Novalis stereotactic therapy system for treating hard-to-reach tumors. “Patients today are very savvy and seek out physicians and medical centers that are on the leading edge of innovation in patient care, research and technology,” says Sadvary, who also attributes the dedicated work of its doctors to the national and international recognition the hospital is receiving for its medical programs. “Scottsdale Healthcare is recognized as a leader in Phase I clinical trials of new cancer therapies. Some

A Natural Approach


n addition to traditional medicine, Scottsdale is also a destination for those looking for alternative healthcare. These facilities and well-being centers are focused on using organic and herbal medicines as well as natural solutions to healing. Arizona Spinal Care With an emphasis on sports and exercise, Arizona Spinal Care treats such conditions as headaches, neck and back pain, and disorders caused by work, auto and sports injuries. Dr. Peter Darvas offers special programs for pregnant women, children and infants, and has developed methods in ergonomics and fitness and exercise programs. Back to Motion Chiropractic Focusing on the body’s ability to heal itself, Back to Motion Chiropractic uses non-invasive methods without drugs or surgery to treat spine and musculoskeletal disorders. Run by Dr. Jennifer Polk, the practice offers such services as chiropractic manipulation, electrical stimulation, ultrasound, stretching, massage and ergonomic training among others.

of these studies are first-in-the-world trials of new treatments, and we draw patients both locally and from all over the country,” he says. “Dr. Von Hoff is our chief scientific officer and is internationally known for his breakthroughs in cancer research.” The hospital’s bariatric surgery program is also gaining notoriety. Led by Dr. Robin Blackstone, the program was one of the first in the nation to be certified as a center of excellence. “The quality and reputation of Scottsdale Healthcare’s bariatric program and surgeons draw patients from all over Arizona, New Mexico and

Nevada. There are also patients from Mexico and Canada who travel to Scottsdale for medical treatment in several specialties,” he says. Home Away From Home With patients traveling to Scottsdale from all over the globe, finding a comfortable place to stay is an integral part of the journey, which is why facilities like Scottsdale Healthcare and Mayo Clinic are creating environments that go beyond the standard hospital setting. “A comment we often hear from patients

Southwest College of Naturopathic Medicine A full-service learning institution and medical facility, the Southwest Naturopathic Medical Center offers natural alternatives for health and well-being. The facility’s staff is made up of physicians, chiropractors and acupuncturists who teach, research and practice naturopathic medicine in an environmentally friendly environment containing natural carpet, recycled materials and nontoxic paint and building materials. QuantumPathic Center of Consciousness Founded by therapist Sherry Anshara, QuantumPathic focuses on teaching individuals to heal themselves physically and mentally by tapping into their intuitive powers or cellular memory. Anshara’s methods include meditation, touch healing, craniosacral therapy, reflexology and kinesiology.



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is that our hospitals feel like luxury hotels and provide a level of service comparable to our local resorts,” says Sadvary. “Scottsdale Healthcare Thompson Peak, for instance, has all original artwork, every patient room has a mountain view and we offer a concierge service. Spa services are also available for patients.” All three hospitals — Thompson Peak, Scottsdale Healthcare Shea and Scottsdale Healthcare Osborn — have in-room entertainment systems and ondemand room service menus that patients can access 24 hours a day. Some patients, however, are required to stay weeks, even months, which can be cost restrictive. To accommodate transplant patients who require prolonged follow-up care, Mayo Clinic recently broke ground on the Village at Mayo Clinic, the new location for the Arizona Transplant House, a facility that houses the hospital’s transplant patients in a caring and supportive home-like environment. Scheduled to open in August 2009, the development will feature nine Southwestern style casitas containing six bedrooms and six bathrooms. Each casita will accommodate patients and their caregivers during their follow-up care, which includes blood draws, biopsies, consults and medication adjustments. Mayo is also teaming up with the American Cancer Society to provide lodging for cancer patients who need to undergo long-term therapy that can last more than six or seven weeks. Journey of Hope Although the trip from Florida to Arizona is long and, at times, difficult, Lofton knows that with every treatment, she gains more hope. “I don’t know how long my treatment will be. There is no protocol because it’s still in the research phase,” she says. “It has been healing and very hopeful. The cancer is shrinking and my scans show that it’s stable and there’s no growth. It’s all part of my journey.” The mother of four sons, Lofton understands the importance of nurturing care, something she says she always receives from the staff at Scottsdale Healthcare. “Each time I come to Scottsdale, I’m immediately treated with kindness and care by the hospital staff,” she says. “I’ve come to know the nurses, who greet me with hugs and a caring touch. It’s been a great experience and knowing this drug is available and targeted to my cancer is a huge hope.” “We exist to provide excellent care for residents for our community,” says Sadvary. “That being said, the depth and quality of our services reach far beyond our borders as evidenced by the number of patients who travel to Scottsdale to receive medical care.”

CONTACT INFORMATION Arizona Spinal Care 8360 E. Raintree Drive #105 480-513-9580

Scottsdale Healthcare Shea 9003 E. Shea Blvd. 480-323-3000

Back to Motion Chiropractic 7332 E. Camelback Road #A 480-941-1555

Scottsdale Healthcare Thompson Peak 7400 E. Thompson Peak Parkway 480-324-7000

Mayo Clinic 56th Street and Mayo Blvd. 480-301-8000 Scottsdale Healthcare Osborn 7400 E. Osborn Road 480-882-4000

Southwest College of Naturopathic Medicine 8010 E. McDowell Road #205 480-858-9100 QuantumPathic Center of Consciousness 6701 E. Clinton St. 480-609-0874



By Michelle Jacoby

Scottsdale @ Work spoke with Fun Coach USA’s founder Todd Davis about the importance of fun in the workplace:

Photo: Sergio Dabdoub

Fun Coach USA

What is the philosophy behind Fun Coach USA?

Not too many people can say that when it comes to work, it’s all fun and games. Todd Davis is one of those lucky few. As president and CEO of Team Play USA this Scottsdale native — and Chaparral High School alum — is dedicated to putting the fun back into the workplace. Todd got his start in the corporate team building business while working as coordinator of Sports, Special Events and Community Recreation Services for the Scottsdale Parks, Recreation and Activities Department in the mid-1970s. In the early 80s, the department started running corporate sports events, which inspired him to start Team Play USA, which specializes in developing games and recreational activities for businesses looking to inspire and energize employees with something beyond the standard corporate retreat. “Throughout my career in sports and recreation, I kept hearing people say they wanted to have fun in the workplace, but they didn’t have time or were too busy in their personal lives,” Todd says. “Our goal is to conquer the divide between time and relationships.” In the early 90s, Todd and his wife Marsha expanded the business to include Fun Coach USA, a franchise-based format of Team Play

USA that gives small business owners the opportunity to start their own corporate team building company. Taking the core values from Team Play, Fun Coach focuses on business recreation, relationships and renewal with participants engaging in physical, strategy and solution games designed to connect people through competition and problem solving. Programs include outdoor adventures, scavenger hunts, athletic games and tournaments, and cooking and design challenges. “We have become so isolated and are not unified as people with a common goal,” says Todd. “We get people to reconnect with the value of their lives. Our value to a business owner is getting individuals to feel responsible.” The franchise format has been working for the Davis’, who envision 100 fun coaches in five years. Through training, fun coaches will be able to work with businesses throughout the country in unique team building exercises designed to motivate and boost employee production and moral. “Fun Coach is a solution to reduce turnover and to pass this baton to other people,” says Marsha. connect: Team Play USA/Fun Coach USA 602-980-3798

Balanced people who enjoy life away from work make better team players. Our mission is to encourage individuals to engage in life away from work, as well as help improve interpersonal communication at work. Fellowship, or the F of fun, is our No. 1 value. This is about taking and making time to improve relationships and teamwork skills in order to improve internal and external customer service. We change the way people view time together as a team, restoring values that have been disappearing. Is it possible to have fun at work? One third or more of your day is working. If we don’t enjoy where we work and the people we work with, it lessens the U of fun, or the team unity. Without it, we lose respect and trust, which hurts performance and creates turnover or anxiety among team members. How does having fun improve overall wellness at work? The N of fun is the needs. If I like where I work, I will give 100 percent. Then I will go home happier and come back happier. Happy people improve emotional wellness and improve commitment to the organization. If you could create a motto for every workplace to live by, what would it be? Pursue fun, work hard and value playing harder, together and personally. Give 100 percent in all that you do in life.

JOIN NOW! Call us at 480.355.2700 or visit us on the Web at


NEWMEMBERPROFILES PARTNER COUNCIL Medical Services McKesson Specialty 4343 N. Scottsdale Road #150 Scottsdale, AZ 85251-3351 (480) 663-4000 Helps pharmaceutical and biotech industries launch and grow product franchises, offering integrated services for intelligence-based decision-making, ensuring success in evolving markets. Real Estate – Developers Skysong Holdings LLC Sharon Harper 9401 W. Thunderbird Road #200 Peoria, AZ 85381-4239 Software Development & Distribution CA Inc. Jim Novy 9201 E. Mountain View Road #200 Scottsdale, AZ 85258-5172 (480) 657-4000 Information technology, software, enterprise IT management (EITM), service management, project and portfolio management, identity and access management, incident and problem management, network and voice management.

ADVANTAGE Business Consultants Strategic Resource Group LLC David Cooke 6633 E. Greenway Parkway #2058 Scottsdale, AZ 85254-2051 (602) 903-2074 Provide businesses with the tools to grow. Services include social media for sales strategies, sales training, sales coaching, sales management development programs, plus business and sales strategic planning programs. Consulting Services Maximum Business Advantage Nancy Sanders P.O. Box 33573 Phoenix, AZ 85067-3573 (602) 254-2688 We put the profit back into profit and loss. We focus on the external and internal customer experience to create your maximum business advantage. Contractors – General SCM Builders Inc. Amy Laplante 17797 N. Perimeter Drive #D-113 Scottsdale, AZ 85255-5455 (480) 836-9393 Commercial Retail Builder - Design build, negotiated or construction management. Being part of a team that works for the owner in a full capacity preconstruction is today’s preferred delivery method. We deliver. Human Resources Management The Sutton Partners Jack Lindsley 1375 N. Miller Road Tempe, AZ 85281-1855 (480) 664-2744 Assist companies in the selection and retention of top performers using pre-employment assessments, employee coaching reports and tools for succession planning.

(480) 860-2700 Frank Lloyd Wright’s Taliesin West is “set with immense care in a scene of almost overpowering beauty.” One- to three-hour tours and desert walks.

Child Care Kona Grill Shannon Malone 7150 E. Camelback Road #220 Scottsdale, AZ 85251-1233 (480) 429-1100 From sushi to pizza to noodle dishes to seafood to meat dishes, there is the perfect dish for everyone at Kona Grill.

CLASSIC Accounting Services Ainsworth & Associates LLC Heide Ainsworth 8502 E. Via de Ventura #140 Scottsdale, AZ 85258-3215 (480) 756-0006 We provide a personalized and comprehensive accounting and income tax service with an emphasis on estate planning, corporate development and business consulting. Apartments & Condominiums Apartments For Rent Magazine Michael Bencs 8222 S. 48th St. #250 Phoenix, AZ 85044-5371 (602) 277-8797 For Rent is a free resource to the apartment renter that offers both a print and an online component to assist with their search for finding a new home. Art Galleries Painted Petals Sinoun Bunthanom 14880 N. Northsite #104 Scottsdale, AZ 85260-2682 (480) 951-7191 A fine art gallery specializing in the custom design and fabrication of hand-painted, hand-carved wooden flowers and decor. Banks Bank of Arizona Dave Ridgeway 2398 E. Camelback Road #535 Phoenix, AZ 85016-9064 (602) 808-5346 Backed by $22 billion (Bank of Oklahoma Financial), offers banking solutions including lending, treasury, international banking, mortgage, private financial services, trust, investments and financial risk management. Beauty Salons & Spa Treatments Andiamo Salon Lindsey Bella 7411 E. 6th Ave. #105 Scottsdale, AZ 85251-3532 (480) 326-2397 Providing the highest standards of service and care. All hair services for women and men. Mineral make-up bar, lash extensions, lash tinting and facial waxing. Taglio Salon Dino Coppi 7000 E. Mayo Blvd. #1044 Phoenix, AZ 85054-6153 (480) 991-6828 Car Washes


(480) 990-2990 Full-service car wash, interior detailing (shampoo carpets, seats, leather conditioner) and exterior detailing (1, 2 or 3 step buff, polish and wax, paint sealant) available.

Restaurants – Cross-Cultural Cuisine

Nonprofit Frank Lloyd Wright Foundation Philip Allsopp 12621 N. Frank Lloyd Wright Scottsdale, AZ 85259

Please welcome the following new Chamber members who joined us in June, July and August 2008.

Prestige Car Wash 3006 N. Scottsdale Road Scottsdale, AZ 85251-7210

Nanny Poppinz Sara Coppola (480) 807-0168 Nanny Poppinz, created by moms for moms, provides temporary, part-time and full-time nannies Valleywide and is available 24 hours/day, 7 days/week. Computer Services & Consultants Garrison Information Technology Douglas Vogel 1839 S. Alma School Road #270 Mesa, AZ 85210-3074 (480) 588-2288 Network and PC installation, maintenance and repair along with strategic IT planning services. Geek N a Half Inc. Ray Sperle 2102 W. Tonto Lane Phoenix, AZ 85027-4110 (602) 430-0851 Geek N a Half, is a full-service information technology company priding its self on the ability to do the job right the first time. Contractors – Electrical Mister Sparky Mike Bensel 1 W. Deer Valley Road #119 Phoenix, AZ 85027-2113 Mister Sparky, America’s on-time electrician. We strive to be the best choice in the greater Phoenix area for residential and commercial electrical service. Winners of the 2008 BBB Ethics Award. Contractors – General Kraus-Anderson Construction Company Mark Domino 16419 N. 91st St. #100 Scottsdale, AZ 85260-3057 (480) 538-3100 Serving client needs for 111 years with a focus on service, satisfaction, quality and exceeding expectations. Department Stores Best Buy for Business Andrew Peters 9190 E. Indian Bend Scottsdale, AZ 85250-8503 (480) 293-1717 We’re a branch of Best Buy that specializes in small business growth, making large purchases, businessto-business pricing and knowledgeable sales staff for seamless transaction. Employment Services Damon Alton 9401 N. 32nd St. Phoenix, AZ 85028-4831 (888) 838-8311 is a unique new job board that uses video. Financial Planning/Services Grand Canyon Planning Associates LLC Daphne Preece 8144 E. Cactus Road #830 Scottsdale, AZ 85260-5266 (480) 991-1055 Specializes in estate planning including living trusts,

wills and powers of attorney. GCPA also offers annuities, IRA rollovers and life insurance. Health & Physical Fitness Velocity Sports Performance Quinn Fuller 9171 E. Bell Road Scottsdale, AZ 85260-1571 (480) 503-8212 The largest sports and performance fitness training organization in North America providing supervised, specific, goal-oriented programs for kids to adults. Home Entertainment – Stereo & TV Positive Home Entertainment Justin Dewing (480) 570-9916 Specializing in home theater, whole home audio, home automation, lighting control, and residential and commercial installation. Providing positive quality for everyday life. Star Power Home Entertainment Michael Kiser 7700 E. Mayo Blvd. #120 Phoenix, AZ 85054 (480) 538-1700 At Star Power, we provide our clients with the finest experience in high-end custom installations of audio, video, security and electronic automation. At Star Power, you’re the star. Hypnotherapy Life Transcendent LLC John Strasser 10575 N. 114th St. #103 Scottsdale, AZ 85259-4908 (480) 344-7713 Sales performance, sexual abuse, domestic violence, trauma, education, stress and anxiety, sports performance, accelerate success, test taking. Insurance – Business/Home/Auto Linzac Insurance LLC Jeffrey Schawelson 9375 E. Shea Blvd. #100 Scottsdale, AZ 85260-6991 (480) 306-7007 Personal Lines Insurance: 25 words are not enough to describe the service and savings you will get from Linzac. Try us and find out for yourself. Marketing – Sales, Consulting Gold Crown Marketing Advisors Chuck Trautman 8776 E. Shea Blvd. #B3A-4112 Scottsdale, AZ 85260-6627 (480) 773-7490 I am a certified, no BS business advisor. Do you think you get “cheated” on your marketing dollars, but don’t know where? Let me show you. R.O.I. Marketing & Consulting LLC Art Preuss 7633 E. Acoma Drive #209 Scottsdale, AZ 85260-2908 (480) 483-9190 We are a full-spectrum marketing agency, providing strategic and practical solutions to help our clients sell their products or market their services. Medical Services Gaunitz Hair Growth CentersScottsdale Erik Borchardt 7450 E. Pinnacle Peak Road #258 Scottsdale, AZ 85255-3609 (480) 656-5311 Exclusively provides Gaunitz laser hair therapy, the most effective multi-therapy laser hair regeneration program available. Naturally stop your hair loss, guaranteed.

Mortgage Services IMH Phyllis Carazo 4900 N. Scottsdale Road #5000 Scottsdale, AZ 85251-7678 (602) 889-3410 IMH Real Estate Financiers is a portfolio manager that specializes in providing short term financing for real estate transactions through the use of independent capital. Ingleside Financial Group Inc. John Blanks 3131 E. Camelback Road #200 Phoenix, AZ 85016-4599 (602) 606-5745 Arizona’s premier mortgage broker. Senior executive mortgage professionals with decades of experience will assist you and your clients with all of your mortgage financing needs. Pinnacle Peak Lending Inc. Gary M. Ogami 28248 N. Tatum Blvd. #B1 PMB 608 Cave Creek, AZ 85331-6343 (480) 538-5333 Pinnacle Peak Lending Inc. is a full-service mortgage broker serving Scottsdale, the greater Phoenix area, and northern and southern Arizona. Plumbing Benjamin Franklin Plumbing Matt Lange 8581 W. Kelton Lane #210 Peoria, AZ 85382-4757 (623) 933-7314 Benjamin Franklin Plumbing, “The Punctual Plumber.” Valleywide service 24/7 and 365 days a year. Printers FedEx Office Scott Wright 4150 N. Drinkwater Blvd. #100 Scottsdale, AZ 85251-3644 (602) 301-8584 Proven quality, quick turnaround, cost-effective, convenient, one-stop office/print center. Services include signs and graphics, direct mail, oversized printing, scanning, binding and finishing. JP Business Solutions LLC Jim Howard 15029 N. Thompson Peak #B111 PMB 481 Scottsdale, AZ 85260-2223 (480) 298-8883 Print professionals and promotional products specialists that improve your performance and revenue with programs designed to your market and customers. If what you are doing isn’t good enough, call us. Promotional Products Spartan Promotional Group Dawn Patterson 5641 E. Sweetwater Ave. Scottsdale, AZ 85254-4371 (480) 837-3369 Promotional products consultants. Dynamic logoed products and fashionable apparel to symbolize your company’s pride. Increase sales, attract new customers, enhance customer and employee appreciation programs. Products people keep! Publications Eat Fresh AZ Steve Gresser P.O. Box 5124 Scottsdale, AZ 85261-5124 (602) 524-4704

JOIN TODAY! Call us at: 480.355.2700 or visit us on the web at: Relocation Services Churchill Corporate Services Tricia Rodriguez 8603 E. Royal Palm Road #230 Scottsdale, AZ 85258-4456 (480) 374-1350 For more than 30 years, Churchill’s focus has been on providing relocating families with all the comforts of home while staying in our fully appointed corporate apartments.

Moss Wellness Spa John Hill 7135 E. Camelback Road #240 Scottsdale, AZ 85251-1287 (480) 945-6772 The first eco-luxury spa in Arizona, located at the Scottsdale Waterfront. Offers massage, facials, yoga, Pilates and hair/nail salon services. Open 9-6 Mon-Fri and 9-8 on Saturday. Window Coverings

Remodeling – Home Sun Valley Interiors Ann Lyons 3111 E. Thomas Road Phoenix, AZ 85016-8015 (602) 381-1289 We are a family-owned business that has been providing cabinets, countertops and remodeling services to homeowners, contractors and restoration companies for more than five years.

Arizona Blinds Manley Mark 8550 N. 91st Ave. #41 Peoria, AZ 85345-8366 (602) 938-2885 Full-service window treatments. Sales and installation of shutters, drapery, blinds and shades, interior and exterior, motorization. Residential and commercial. Quality and value since 1993. Window Tinting

Restaurants – American Tossed – The Fashion of Salads Gazwan Paulus 16495 N. Scottsdale Road #5A-1 Scottsdale, AZ 85254-1588 (480) 948-8677 Fresh, made-to-order salads with unique dressings. Whole wheat, fat-free crepes made fresh and sandwiches, melts and soups. Design your own salad or crepe! Restaurants – Asian The Bamboo Club Scottsdale Brenda Shrader 8624 E. Shea Blvd. Scottsdale, AZ 85260-6614 (480) 414-0526

Scottsdale Window Tint Corp. Patrick R. Rotchford P.O. Box 25546 Scottsdale, AZ 85255-0109 (480) 266-0862 Family owned. All work is done by an owner. No subs. 25 years. Green products, savings of 30% to 40% on cooling bill. In the Desert H20 and window tint. Wine Store WineStyles/Paradise Valley Kara J. Lewis 10625 N. Tatum Blvd. Phoenix, AZ 85028-3062 (480) 922-4771 We take the guesswork out of buying wine. The store is laid out by “style” or flavor. We offer gift baskets, education, parties and more.

Restaurants – Seafood McCormick & Schmick’s Jason Weathers 8777 N. Scottsdale Road #308 Scottsdale, AZ 85253-2330 (480) 998-2026 Scottsdale residents and visitors can taste more than 30 varieties of fresh seafood at McCormick & Schmick’s Seafood Restaurant at The Shops at Gainey Village. Senior Services United Companion and Caregivers Jonathan Marshall 7150 E. Camelback Road #444 Scottsdale, AZ 85251-1257 (480) 353-1869 A premier provider of reliable, high-quality in-home care at an affordable price. Our motto is “Dependable care for the people you love.” Software Development & Distribution BBB Systems LLC Michelle Laurienti 9201 N. 25th Ave. #110 Phoenix, AZ 85021-2721 (602) 424-0914 BBB Systems is a software and Web site development company specializing in the creation and integration of customized content management systems and rich Internet applications. Spa/Wellness Facelogic Chad Noonan 13802 N. Scottsdale Road #115 Scottsdale, AZ 85254-3459 (480) 292-9120 As an essential skincare spa, we offer high-end facials and signature products at an affordable price. Our menu of services includes facial treatments for women, men and teens.

BASIC Divorce Done Differently: Alternative dispute resolution for families from pre-divorce counseling through divorce and post-decree disputes. Arbitration, mediation, collaborative divorce and consulting. Audio Visual Simplified Automation Systems Dave Churchill P.O. Box 73050 Phoenix, AZ 85050-1035 (602) 997-4568 We install entertainment and control systems for the home featuring one touch automation. Automobile Dealers Chapman Scottsdale Autoplex Randy Scott 6601 E. McDowell Road Scottsdale, AZ 85257-3101 (480) 949-7600 New and pre-owned BMWs, Dodges and VWs. Banks JP Morgan Chase Scottsdale & Lone Mtn John Lorge 31307 N. Scottsdale Road Scottsdale, AZ 85266-2702 (480) 488-9730 Complete financial service provider from banking, mortgages, life insurance and investments.


City of Scottsdale – Aviation Department Kim Hanna 15000 N. Airport Drive #200 Scottsdale, AZ 85260-2442 (480) 312-7612 Located in close proximity to a wide range of world-class resorts, hotels, restaurants and golf courses, Scottsdale Airport is an ideal choice for vacationers and business travelers.

V’s Barbershop Franchise LLC Chris Mitchell 7012 E. Greenway Parkway #120 Scottsdale, AZ 85254-8156 (480) 991-2300 An upscale men’s barbershop that provides high quality haircuts, hot-lather shaves and shoe shines in a uniquely masculine environment.

FM Group Inc. Michael T. Fries 15974 N. 77th St. #100 Scottsdale, AZ 85260-1222 (602) 277-7877 Architectural design services, commercial and residential tenant improvements, interior design, construction documents, building permitting services, environmental testing and abatement, construction management and utility coordination. Artists Brushstroke 2 Jodi Combs Kalla 6031 E. Desert Cove Scottsdale, AZ 85254-5412 (480) 266-0435 A fine art service providing murals, painting, drawings, mixed media pieces, and design/color consultations to businesses and homes in Arizona. Attorneys-At-Law Donison Law Firm PLLC Pamela Donison 5040 E. Shea Blvd. #270 Scottsdale, AZ 85254-4687 (480) 951-6599
























Business Success












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Learn the ins and outs of running a small business in Scottsdale


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has quickly become the business “authority” for member & non-member businesses throughout the Valley.

Get Your Share! 480.584.3750

First Western Trust Bank Jennifer Behan 7025 N. Scottsdale Road #100 Scottsdale, AZ 85253-3668 (480) 596-1800 Strives to be the best private bank for the Western Wealth Management client delivered by trusted advisors through a comprehensive family office platform.


Architects – General


Business Consultants Milestones West Inc. Johnny Mitchell Jr. 23844 S. Power Road #102 PMB 433 Queen Creek, AZ 85242-6152 (480) 988-2283 A business solutions consulting company with expertise in the areas of Operations Efficiency, IT Business Analysis, Project Management, Strategic Planning, Training and Appreciative Marketing. One Coach of Scottsdale Doug Sutton 10080 E. Mountain View Lake Drive #248 Scottsdale, AZ 85258-5286 (480) 882-0774 Colleges/Universities Grand Canyon University Tony Miller 3300 W. Camelback Road Phoenix, AZ 85017-3030 (866) 999-5131 Offers campus-based and online bachelor’s and master’s degree programs through the College of Business, College of Education, College of Nursing and the College of Liberal Arts. >>

Business and Tax Strategies Designed To Work Complete Accounting & Income Tax Service Located in the heart of Scottsdale, we serve our clients in a professional manner with a personable approach. Please contact us and we’ll extend to you a FREE consultation on any of your business or tax matters.

Brent L. Ainsworth & Associates, LLC 480.756.0006 8205 E. Via de Ventura, Suite 140, Scottsdale, AZ 85258 MC-3

New Chamber Members Continued Computer Services & Consultants Valor IT Inc. Ray Hayes 14269 N. 87th St. #203 Scottsdale, AZ 85260-3695 (480) 663-6328 Strategically partners with business, organization and institutions to help them navigate technology to business success through reliable service ethical practices and high standards of integrity. Construction New Pride Construction Anthony Gray 520 E. San Pedro Gilbert, AZ 85234-3443 (602) 570-2838 General light commercial and residential industry specialist in troubleshooting. Excellence in your remodeling project. Flooring, design, fabulous showers, drywall, electric, plumbing and roofing. Contractors – General Agate Inc. Nancy Palmer P.O. Box 117 Scottsdale, AZ 85252-0117 (480) 994-9455 Provides general contracting services and manufactures pre-engineered steel buildings as well as performs steel fabrication and steel sales. Dentistry Elite Dental Plan Pamela J. Hansen 9377 E. Bell Road #301 Scottsdale, AZ 85260-1505 (480) 214-5105 Having a beautiful smile now is easier than ever when you join Elite Dental Plan. We provide members a significant savings on dental services. Educational Services Arizona Language Center Vickie Kerr 4385 N. 75th St. #101 Scottsdale, AZ 85251-3518 (480) 423-9600 Provides private, small group and corporate classes in Spanish, English and Mandarin Chinese. Our “corporate classroom” travels to business locations to teach on-site. Document translation and interpreters available.

(602) 279-1622 We have provided local and national acts for over 17 years. Committed to excellence and professionalism we have the expertise and experience to make your event exceptional.

(480) 949-5433 We are an insurance and financial services organization specializing in assisting individuals and small businesses recover from the unexpected and maximize their investment opportunities.

Financial Planning/Services

Insurance – Life/Health/Disability

American Plan Services Richard Saine 373 N. Scottsdale Road #D120 Scottsdale, AZ 85253-3506 (480) 778-2054

Health Insurance Solutions Shona Struthers 8713 E. Via De McCormick Scottsdale, AZ 85258-3341 (480) 641-3754 An independent insurance agent specializing in individual health insurance as well as Medicare plans. Medicare can be confusing; however, I can explain and simplify the process for you.

Financing & Loans Hampton Capital Markets LLC Thomas L. Hampton 8912 E. Pinnacle Peak #F9 PMB 542 Scottsdale, AZ 85255-3649 (480) 634-8578 Corporate finance, capital sourcing and strategic advisory services for select growth companies and real estate opportunities in the US and Latin America.

Investment Management Open Joanna Whitley 8623 E. Thompson Peak Parkway Scottsdale, AZ 85255-9142 (480) 502-3165 The Open is a PGA Tour Fall Series event in late October. At Grayhawk Golf Club, spectators and sponsors get up close to greatness.

Event Production – Specialties Lorant Entertainment Laura Fial 2320 E. Baseline #148 PMB 307 Phoenix, AZ 85042-6951


Mitch Adler CPA Investments/ Consulting Mitchell R. Adler, CPA/PFS 3420 E. Shea Blvd. #200 Phoenix, AZ 85028-3348 (602) 953-5353 An investment practice focused on individuals thinking about retirement or already there. Tax efficient investments with concentration on capital preservation, liquidity and sound financial advice.

Health & Physical Fitness Good Night Sleep Wellness Center Melanie Anderson 14535 W. Indian School Road #120 Goodyear, AZ 85395-9282 (623) 792-5427 House Cleaning The Maids Home Services Bob Jackson 2521 E. Bell Road Phoenix, AZ 85032-2413 (602) 923-4000 An environmentally preferred 22 step Healthy Touch cleaning system that is 100% satisfaction guaranteed. Bonded, insured, background checked, professionally trained teams. Human Resources Management Designing Benefits Inc. Aaron Kleinschmidt 1225 W. Main St. #101 PMB 603 Mesa, AZ 85201-7040 (866) 688-9424, Ext. 117 Designing Benefits is an employee benefits brokerage and HR outsourcing company. We provide large company services and products to small and mid-sized companies.

Employee Placement Professional Placement Pro-Tem Service Sharon Stein 4040 E. Camelback Road #235 Phoenix, AZ 85018-8352 (602) 955-0870 With 53 years or experience, Professional Placement has outstanding candidates that would love to join your team. Let us help with your staffing needs.

Alana Studios of Design Denise Monti (602) 957-3119 Provides custom interior design service for residential and commercial projects in a broad range of styles and sensibilities.

Golf Tournament Promotions

Environmental Services Odic Environmental Consulting Eric Houle 11011 N. 92nd St. #1057 Scottsdale, AZ 85260-6159 (602) 909-3859 Odic Environmental offers comprehensive environmental expertise in areas of real estate due diligence (Phase I & TSAs), remediation, assessment, survey & inspection, consulting and engineering.

Interior Decorators/Designers

Tri-Core Companies LLC Megan McCormick 8840 E. Chaparral Road #150 Scottsdale, AZ 85250-2615 (480) 346-3200 Brings qualified investment opportunities to investors through various business investment vehicles. We are an integrity-driven business serving Arizona for more than 21 years. Manufacturing Bye Aerospace Scott Chesnut 6654 Timberline Road #D Highlands Ranch, CO 80130-5346 (480) 626-5734 Bye Aerospace is dramatically changing aviation with innovations in aircraft design and alternative energy solutions. We bring revolutionary performance, technology and efficiency leadership to aviation. Market Research Vertical Response Jenna Jantsch 501 2nd St. #700 San Francisco, CA 94107-4134 (866) 683-7842 The easiest way to build, send and track e-mail marketing, surveys and direct mail postcards online. We make small businesses look like giants!

Ice Cream & Frozen Desserts Miami Rice Pudding Co. Stoney Amerine 16455 N. Scottsdale Road #101 Scottsdale, AZ 85254-8194 (480) 663-3371 We offer 35 different flavors of rice pudding including cheesecake, coconut crème and cannoli just to name a few. Our pudding is also gluten-freezero trans-fats. Insurance – Business/Home/Auto State Farm-Dusty Thompson Dusty Thompson 4110 N. Scottsdale Road #165 Scottsdale, AZ 85251-3992

Marketing – Sales, Consulting Fan 4 Ever James Lynch 7655 E. Redfield Road #7 Scottsdale, AZ 85260-6907 (480) 275-8901 Exhibiting the finest in sports memorabilia. Consign products to organizations for use in their live and silent auctions. We help your organization score big!

Medical Clinics

Retail – Gifts & Specialty Shops

Concentra Medical Centers Darin Engelbart 14747 N. Northsight Blvd. Scottsdale, AZ 85260-2631 (480) 922-4776 Concentra specializes in occupational medicine, substance abuse testing and DOT physicals.

NJOY Jack Leadbeater 15455 N. Greenway Hayden Loop #C-15 Scottsdale, AZ 85260-1886 (480) 305-7950 NJOY is a battery-powered, non-flammable, microelectronic device that, when used in conjunction with replaceable cartridges, mimics the process and sensations tobacco smokers enjoy, but without the problems.

Mortgage Services Premier 1st Choice Mortgage Inc. Sandy Lara 2602 W. Lone Cactus Drive #I Phoenix, AZ 85027-2416 (623) 581-8660 I build business relationships within the real estate community and give top-notch service to my customers.

Retail – Jewelry & Accessories Montblanc Bill Eckles 7014 E. Camelback Road #1200 Scottsdale, AZ 85251-1254 (480) 970-8320

Moving & Storage Services


S & M Moving System/United Van Lines Kim Atkins 3637 E. Miami Ave. Phoenix, AZ 85040-1630 (602) 586-3200 www.s& Moving and relocation at its best. Storage, warehousing, transit, boxes, packing, packaging, moves, international, interstate, intrastate, local, global, real estate, rentals, lease, corporate relocation, tradeshow, logistics.

FASTTRACK Airport Parking Scott Dugger 3622 E. Washington St. Phoenix, AZ 85034-1708 (602) 267-8780 Parking Company America Airports operates under the brand name FASTTRACK at two Phoenix locations. Save money, time, safe, secure parking covered and uncovered.

Music – Background & Foreground Wayne Saxon Vocal Studios Jeanne Saxon 7302 E. Helm Drive #2003 Scottsdale, AZ 85254-3126 (602) 697-1865

Travel Agencies, Clubs & Tours FCm Travel Solutions Lisabeth Moore 111 W. Monroe St. #1105 Phoenix, AZ 85003-1722 (602) 253-4743 One of the world’s leading corporate travel and expense management providers, FCm specializes in business travel. FCm books conferences, incentive trips, mission trips and leisure travel as well.

Night Clubs SIX Ashley Newcomer 7310 E. Stetson Drive #3 Scottsdale, AZ 85251-3439 (480) 429-8919 SIX is the perfect place to host your next big event. Let our event manager assist you in creating tailored menus, personalized appetizers and drink specials. Organizing – Consulting, Products & Services The Container Store Elaine Luce 18550 N. Scottsdale Road Phoenix, AZ 85054-6144 (972) 538-6628 Storage and organization products. We provide unparalleled customer service and a collection of multifunctional products that help our customers save space and save valuable time. Real Estate Terratitle USA Jennifer Jackson 19777 N. 76th St. #B288 Scottsdale, AZ 85255-4561 (602) 400-6150 Our real estate annuity program turns every home into a lifetime of income. Real estate annuity, supports local charities, tax credits and rewards. Real Estate – Developers Bankers Consulting Corporation Kathy Jordan 17550 N. Perimeter Drive #370 Scottsdale, AZ 85255-7838 (480) 458-2456

CHARITABLE ORANIZATION Nonprofit Organizations NAWBO Phoenix Deanna Anderson 6909 W. Ray Road #15 Chandler, AZ 85226-1526 (480) 282-5176 Youth at Risk Linda Lyman 1001 E. Pierce St. Phoenix, AZ 85006-3342 (602) 258-1012 Since 1987, Youth at Risk makes new futures possible for homeless and at-risk children and youth through four mentoring programs and an afterschool program. Employment Services Scottsdale Job Network Christine Vicari P.O. Box 25671 Scottsdale, AZ 85255-0111 (480) 913-1491 A charitable organization of job seekers and others volunteering their time to help them in their career transitions. Blood Banks & Centers United Blood Services of Arizona Jeanette Nicely 6220 E. Oak St. Scottsdale, AZ 85257-1101 (480) 675-5755 United Blood Services is the No. 1 blood provider in the state of Arizona.

Wellness @ Work From making smart eating choices to creating a healthy work station, these simple tips will help make your workplace healthier, happier and more productive. By Michelle Jacoby Good Eats When it comes to eating in the workplace, “healthy” may be a goal many workers find difficult to achieve. Michelle Dudash, chef and owner of Dudash Nutrition in Gilbert, offers these tips on making smart food choices in the workplace: Bring to work – Lunch should at least have one whole grain, vegetable and lean protein. A roasted chicken sandwich on whole grain bread with lettuce and tomato, accompanied by veggie sticks and hummus is a great example. If you don’t think you have time for breakfast, think again. Whip up whole-wheat toast with some almond or peanut butter. This will prevent you from scarfing down the donuts at work or having a big lunch.


Eating out – Entrée salads can be great low-calorie option. However, watch out for the dressing, which can add hundreds of extra calories. Go with a light vinaigrette and use sparingly.


Work Easy

feature: Workplace Wellness

Work Easy If you’re like most American workers, you probably spend the majority of your day sitting at your desk, working on the computer or speaking on the phone. That’s why creating an ergonomic workstation is imperative to ensuring good health in the workplace. Brian McBride, business development manager at @ The Office, and Randy Allen, vice president of sales and marketing for Walsh Bros. Arizona, offer these handy tips:

Morning snack – Ditch the donuts and bring your own snack. Yogurt with fruit, almonds and raisins, or a low-fat cheese stick and apple make delicious choices.

Your back is critical—it must be supported correctly and continually to ensure energy and comfort. Look for an office chair that has flexible/ adjustable options to create back support, including movement and postural changes.

Beverages – Stay hydrated with water. Go easy on the caffeine with no more than two cups coffee per day.

Do not just pick office furnishing out of catalog or online. Test drive a chair and get a feel for what you will be sitting in for years to come.

Afternoon crash – Ditch the candy and cookies. Try dried apricots and almonds instead.

n An efficient ergonomic workstation involves efficient and effective workflow qualities. Place tools that are easy to see and reach.






Never scrimp on seating. For just a few more dollars, you can have a comfortable chair made of quality materials that will last for years. Most of these chairs come with a warranty that will last them for 10 years and more.


n Ergonomic work tools like keyboard trays, mouse pads, footrests and monitor lifts are just as important as the furniture they sit on.

Take the time and work with a professional. Work with someone that can guide you through the n

selection processes of products and accessories that will insure you a healthy workspace. Your body and your wallet will thank you. Once you have your ergonomic workstation in place, McBride offers these additional suggestions for proper posture and body position: n Forearms should be parallel to the floor (approximately 90 degree angle at elbow). n Upper arm and elbow should be as close to the body and as relaxed as possible. n Wrists should be as flat as possible (not bent up or down) and straight. n Mouse should be placed adjacent to keyboard and at the same height. n Monitor should be positioned directly in front of the user and at a comfortable viewing distance (approximately 18 to 30 inches away, top of monitor casing 2 to 3 inches above eye level). n Feet should be fully supported by a footrest or the floor.

CONTACT INFORMATION Walsh Bros. @ the Office Chef Dudash Nutrition



REGISTER: INFO: 480.355.2700

EVENTSCALENDAR business after hours

Signature Events 2008 Sterling Awards Wed., Nov. 13, 11:30 a.m. – 1:30 p.m. Phoenician Resort & Spa Sponsored by: Johnson Bank Recognizing excellence, innovation and community stewardship.

Networking - champions breakfast Champions Breakfast: Word of mouth marketing begins here! Held on the first and third Thursday of the month. Chamber members free, guests $20. Purchase a 4-minute commercial or tabletop display for extra exposure. Sponsored by: LunaDisc Entertainment

Thurs., Nov 6 30-Second Claim to Fame Give your best 30-second commercial in front of 100+ businesses. Scottsdale Fashion Square Mall (Food Court – Scottsdale & Camelback roads) 7:15-9 a.m.

Thurs., Nov 20 Networking Bingo EuroDream Kitchens 8670 E. Shea Blvd. #101 Catered by Paradise Bakery 7:15-9 a.m.

Thurs., Dec 4 30-Second Claim to Fame Give your best 30-second commercial in front of 100+ businesses. Scottsdale Fashion Square Mall (Food Court – Scottsdale & Camelback roads) 7:15-9 a.m.


The best social networking in Scottsdale! At our Business after Hours monthly mixers, you can network with 250-plus business professionals in a relaxed social setting at unique and exciting venues throughout Scottsdale. Members free, guests $20. Sponsored by: Scottsdale Tribune, LunaDisc Entertainment and Thurs., Nov 20 “A Toast to the Holidays” Mixer Co-hosted by Mastro’s City Hall & Homeowners Financial Mastro’s City Hall 6991 E. Camelback Road 5-7 p.m.

chamber business builders: (Formerly Dream Teams) These exclusive referral groups are structured so members can promote their business and help each other to actively generate viable referrals easily in a non-competitive environment. Chamber members only. Registration required.

2nd and 4th Tuesdays Tuesday Morning Group Paradise Bakery 8777 N. Scottsdale Road #302 Call 480-949-6283 for more info. 7:30-8:30 a.m.

2nd and 4th Wednesdays Wednesday Morning Group Café Carumba 7303 E. Indian School Road Call 480-949-6283 for more info. 7:30-8:30 a.m.

Inspire Luncheons - Connecting Women for Success

Inspire Luncheon Series returns in January.

Learn more: Kristi Hall, or 480.949.6288 Presented by:

Thurs., Dec 16 “ShowStoppers Holiday” Mixer Casino Arizona 524 N. 92nd St. 5-7 p.m.

In partnership with Phoenix Woman Magazine and Business of Baskets, LLC

airpark First Friday Airpark Breakfast: Presented by our Airpark Committee on the first Friday of each month, this event promises airpark businesses access to opportunities, connections and insights to help you make informed decisions and get involved in the community. Topics range from development to transit to the impact of special events and legislation. Members $15 ($20 day of event), guests $25 ($30 day of event). Advance registration required. Presented in partnership with the Scottsdale Tribune & Scottsdale Airpark News.

Friday, Nov 7 The Story Featuring Aaron Matos, CEO and Founder, Sponsored by Mutual of Omaha Bank and IKEA Mutual of Omaha Bank, 17600 N. Perimeter Drive 7:30-9 a.m.

Friday, Dec 5 Managing Diverse Generations in the Workplace Sponsored by IKEA, Scottsdale Boomerz and GET Phoenix Xona Resort Suites 7677 E. Princess Blvd 7:30am-9am

All events subject to change. Please check Web site for up-to-date information regarding Chamber events.

FOR MORE INFO ON THESE EVENTS VISIT: or call: 480.355.2700

education knowledge is power: Successful business people share a common thread — a commitment to learning. Our educational programs are designed to give you a hands-on experience with real-life examples for tools, training and success. Free for members (unless noted); advance registration required.

Wed., Nov 5 Member Orientation Learn everything you need to know about growing your business with the Scottsdale Area Chamber. 4725 N. Scottsdale Road #210 7:30–9 a.m.



Wed., Nov 12 Network 2 Networth You have the tools, now get the training. Presented by Chip Lambert, President and CEO, Network 2 Networth JDA Software, 14400 N. 87th St. (101 and Raintree) Free for members, $25 for guests. Advance registration required. 8-10 a.m.

Wed., Dec 3 Member Orientation Learn everything you need to know about growing your business with the Scottsdale Area Chamber. 4725 N. Scottsdale Road #210 7:30–9 a.m.

Call today for 1 FREE MONTH! 480-305-2000 Visit us online for your virtual tour:

Executive Suites


Virtual Offices

Available at all Advantage Office Suites locations: > High speed Internet access

> Furnished and unfurnished offices

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Maricopa Workforce Connections Part of the Arizona Workforce Connection Network | Equal Opportunity Employment/Program. Auxiliary aids and services are available upon request to individuals with disabilities.



CHAMBER@WORK “The future of Scottsdale is too important to leave to chance.” Rick Kidder President/CEO Scottsdale Area Chamber

Economic Prosperity Supports Scottsdale’s Quality of Life The Scottsdale Area Chamber of Commerce works with our elected officials to: n



Scottsdale Campaign for Economic Development 2008-2009 On behalf of our membership, the Scottsdale Area Chamber of Commerce has embarked on a campaign for economic development in our city. The Chamber commissioned Behavior Research in Phoenix to conduct a survey of registered voters to assess how they felt about our city, our direction and the tie-ins between economic growth in our community and the maintaining or enhancing of our quality of life. Scottsdale voters told us what those of us in business already know. Economic growth is essential to maintain the quality of life we all enjoy in this community. What that means is that Scottsdale must march to a new future, one in which we face the challenges of running out of land and our position of strength within the region. Scottsdale is the finest address in the Valley and boasts major business centers, but we cannot afford to lean solely on our past successes in order to determine our future. We must face challenges in transportation, building heights, infrastructure improvements and a variety of other important issues in order to help build a stronger community for the immediate future and beyond. Just a few key results of our survey appear to the right. View the full survey at


Survey Says Scottsdale voters tell us what is important to them. Scottsdale is headed in the right direction 55% - Right Direction 21% - A Little Off Track 7% - Pretty Seriously Off Track Scottsdale descriptors

 ttract new businesses and retain existing A businesses with Scottsdale  reate and enhance opportunities for new and C existing businesses  upport economic development to preserve S Scottsdale’s lifestyle  rovide smart and responsible development by P promoting revitalization projects rather than sprawl

The Scottsdale Area Chamber of Commerce is championing the Scottsdale Campaign for Economic Development 2008-2009 by: n

n n

81% - Southwest Sophistication 11% - W  est’s Most Western Town

 epresenting the Scottsdale business community R and our 1,600+ member businesses Leading the efforts for economic development  upporting candidates and elected officials who share S our vision for economic prosperity

City leaders must work to ensure a quality environment for the retention and expansion of existing business 91% - Agree 7% - Disagree It is sometimes appropriate to provide incentives for business attraction, retention & expansion 64% - Agree 12% - Disagree Additionally, Scottsdale voters believe: 61% - S  cottsdale is a leader & innovator 65% - It is important to preserve the historic and speciality retail districts downtown while allowing for appropriate expansion of the downtown boundaries 56% - McDowell Road should become a technology corridor

The Scottsdale Area Chamber of Commerce Economic Prosperity Agenda n

n n



 reserving the historic and specialty retail P districts downtown Attracting more quality professional and skilled jobs Growing economically to fund parks, preserves, police, fire fighters and other vital city services  nsuring a quality environment for the attraction E of businesses  rotecting Scottsdale’s unique shopping experiences P and luxury brand

Did You Know? It’s estimated that employees who exercise as little as once a week incur health costs one-half to one-third lower than those who don’t. 12


BUSINESS 101: issues & answers Business issues are answered by Scottsdale Chamber member professionals in each edition of Scottsdale@Work. To submit your issue to our participants, please contact them directly. If you are interested in becoming an Issues & Answers advisor, please contact us at or call 480-588-1360.

Business Financing


legal advice

ISSUE: The financial crisis has made it almost impossible to secure a bank loan, even with good credit. Where else can a business owner turn for funding to keep cash flow to continue operations?

ISSUE: Can employee engagement surveys really increase productivity and organizational performance?

ISSUE: What does the Legal Arizona Workers Act mean for my company?

Answer: One option many are unaware of is factoring. Factoring can provide immediate cash by advancing against invoices. Factors make funding decisions based on the credit-worthiness of your customers while a bank makes credit decisions based on a company’s financial history, cash flow and collateral. Most importantly, funding decisions are made in days or hours while banks can take months. If your company provides goods or services to other businesses or government agencies, factoring may be a financing option for you to explore.

Robyn Barrett, Managing Member 480-947-9340 (office)

Answer: Absolutely! There is research that supports the link between an engaged workforce and increased productivity and organizational performance. BCAZ has conducted many surveys that show employees who responded more favorably to survey questions on engagement also worked in departments with higher levels of productivity, profit, retention and customer satisfaction. Research also shows that the manager, not pay and benefits, was the key in building and sustaining a strong workplace. It is important to note, however, that surveys only work as long as you are committed to implementing the results. For more information on employee surveys, give us a call.

Answer: The Legal Arizona Workers Act requires all employers to register for and use the Federal E-Verify program for all new hires to verify that their employees are authorized to work. The law imposes penalties on employers who employ unauthorized workers. Penalties can include revocation or suspension of business licenses, and additional compliance and reporting requirements. If the system comes back with a “mismatch,” which are at times mistaken, the employer is responsible for taking steps to verify that worker’s employment authorization.

Denise Gredler, Founder & President 480-545-5151 (office)

Addie Hogan, Of Counsel (480) 383-1800


Sales Management


ISSUE: If I have more than $100,000 at one financial institution, is my money FDIC insured?

ISSUE: Experienced industry sales pro or inexperienced sales pro with sales initiative — who’s the better hire?

ISSUE: How can I help my business in an uncertain economy?

Answer: This is a $100,000 question! Based on research, companies spend $100,000 a year on poor performing sales professionals. Based on our research, the best salespeople are those with strong sales initiative (SI) which is defined as the desire to initiate sales contacts (visit for more details). Industry experience vs. sales initiative? Choose sales initiative and teach them about the industry. Sales is about activity and making contact with prospects and buyers.

Answer: At Sonoran Integrations, we pride ourselves on customer service and focusing on your company’s core values. For the last two years, the company has won ShoreTel’s “Award of Excellence” for our unparalleled customer service. By taking this core value, we work with our customers in saving money on network costs and streamlining technology expenses by combining service plans. In most environments, we are able to save our clients’ monthly operating costs while still securing and upgrading their technology infrastructure. A simple check of your network infrastructure might be the first step to saving money and assisting your company’s bottom line.

Answer: The Emergency Economic Stabilization Act, effective Oct. 3, 2008 raised the FDIC insurance coverage to $250,000 for each depositor for all financial institutions through Dec. 31, 2009. Effective Oct. 14, 2008, the Temporary Liquidity Guarantee Program insures your non-interest bearing transaction accounts, regardless of the dollar amount, and your interest bearing deposits against loss up to $250,000 per depositor through Dec. 31, 2009 for participating financial institutions.

Michele J Yates, Vice President, Banking Services Officer 480-348-6216

Rod McKinnis, Founder 480-789-0618

Kyle Miley, President 480-948-3040 (office) 480-483-9699 (fax)

Did You Know? According to the Wellness Council of America, on-site wellness programs reduce overall absenteeism by 19 percent, resulting in a savings of $264 per employee, per year.




Dr. Susan Wilder CEO, Lifescape Medical Associates After watching the practice of medicine change for 20 years, Dr. Susan Wilder started Lifescape Medical Associates, a patientfocused healthcare facility that specializes in concierge practice, which gives patients preferred scheduling, wellness-focused physical exams and testing, and direct access to their provider. “Our mission is simple. We want to inspire health by creating a healthy environment, convenient hours, longer visits and quality providers who listen and truly care,” Wilder says.

Childhood ambition: I wanted to be a doctor as long as I can remember.

Worst fear: The demise of family medicine and decline of our nation.

Biggest challenge: Dealing with insurance companies. We waste more than $40,000 per provider per year … just on billing.

Guilty pleasure: Doing yoga with my golden retriever Mystic.

Best trait: Profound empathy and passion.

Worst trait: Profound empathy and passion.

Motto: “The greatest obstacle to truth is not ignorance, but the illusion of knowledge.” – Daniel Boorstein

Photo: Sergio Dabdoub

Inspiration: My parents, who raised us to believe we could do anything if we put our hearts and souls into it and that when you failed, you dusted yourself off and kept going.

Do you know someone who is a Profile of Success? Scottsdale@Work is looking for professionals, who embody the Profile of Success spirit. Make your referral to: 480-949-2169

QUOTABLE: “A good laugh and a long sleep are the best cures in the doctor’s book.” - Irish Proverb 14




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Scottsdale@Work - Nov-Dec 2008  
Scottsdale@Work - Nov-Dec 2008  

Scottsdale Area Chamber of Commerce - Putting Wellness to Work