MCYC Staff Guidance Handbook by Brian Blundell

Staff Guidance 2012

13 Village Road, Bebington, Wirral CH63 8PP

Version 1 Printed April 2012

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2012 CONTACTS .............................................................................................................................. 4 Directors ..................................................................................................................................... 4 Trustees & MCYC Council ........................................................................................................... 4 ACCIDENTS ...................................................................................................................................... 5 ACTIVITIES & AMENITIES ................................................................................................................. 5 ARRIVAL & DEPARTURE................................................................................................................... 5 AUDIO VISUAL ................................................................................................................................. 5 CAMPERS ......................................................................................................................................... 6 CAMP POLICIES ............................................................................................................................... 6 CAMP PRAISE – MCYC:Live ............................................................................................................. 6 CHILD PROTECTION ......................................................................................................................... 6 Telephone Numbers for Social Services Areas ........................................................................... 8 COMPLAINTS PROCEDURE .............................................................................................................. 9 CRAFTS ............................................................................................................................................ 9 DRUGS Types of drugs ............................................................................................................................ 9 Signs of drug taking. ................................................................................................................... 9 General notes ........................................................................................................................... 11 FILMS . .......................................................................................................................................... 12 FINANCE ........................................................................................................................................ 12 FIRE. ........................................................................................................................................... 12 Campers Fire Procedure ........................................................................................................... 13 Staff Fire Procedure.................................................................................................................. 13 FIRST AID & MEDICAL.................................................................................................................... 14 INSURANCE INFORMATION .......................................................................................................... 15 IN TOUCH ...................................................................................................................................... 15 LICENCES ....................................................................................................................................... 16 LIGHTS OUT ................................................................................................................................... 16 LOG & GUIDANCE BOOKS ............................................................................................................. 16 MUSIC ………………………………………………………………………………………………………………………………………16 OUTINGS........................................................................................................................................ 17 PADRES .......................................................................................................................................... 17 PA SYSTEM .................................................................................................................................... 17 REPORTS ........................................................................................................................................ 18 Directors Report ....................................................................................................................... 18 RESPECT......................................................................................................................................... 19 REUNIONS ..................................................................................................................................... 19 SHOP/BOOKSHOP ......................................................................................................................... 19 v.1 April 2012

SITE. ........................................................................................................................................... 19 Blankets & Pillows .................................................................................................................... 19 Caretaker .................................................................................................................................. 19 Vandalism ................................................................................................................................. 19 Work Parties ............................................................................................................................. 20 SPORTS .......................................................................................................................................... 20 STAFF Staff Recruitment ..................................................................................................................... 20 SWIMMING ................................................................................................................................... 21 TELEPHONE ................................................................................................................................... 22 TRAVELLING................................................................................................................................... 23 Pick Up Points ........................................................................................................................... 23 Travel at Camp.......................................................................................................................... 24 Tipping of Drivers ..................................................................................................................... 24 Use of Minibuses ...................................................................................................................... 24 TRAVEL PROCEDURES ................................................................................................................... 24 General ..................................................................................................................................... 24 Director..................................................................................................................................... 24 Travel Coordinator ................................................................................................................... 25 Coach Leaders .......................................................................................................................... 25 Merseyside Emergency Contact ............................................................................................... 26 Travel during the week ............................................................................................................. 27 Accidents .................................................................................................................................. 26 TRAINING....................................................................................................................................... 27 Where appropriate, please encourage staff to attend the training events which have been organised. .......................................................................................................................... 27 VISITORS ........................................................................................................................................ 27 TRAVEL PROCEDURE AIDE MEMOIRE .......................................................................................... 28 CAMP REPRESENTATIVES .............................................................................................................. 29 GIRLS ACCOMMODATION PLAN .................................................................................................. 30 BOYS ACCOMMODATION PLAN .................................................................................................... 31 FILM PRODUCTION COMPANIES ................................................................................................... 32 CHILD PROTECTION POLICY STATEMENT ...................................................................................... 33 GUIDELINES FOR SAFEGUARDING CHILDREN’S WELFARE ............................................................ 34 ACTIVITY CONTACTS...................................................................................................................... 38 COMPLAINTS PROCEDURE ............................................................................................................ 39

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2012 CONTACTS Directors Junior Week Senior 1 Senior 2 Senior 3 Camp Abererch Inters 1 Inters 2 Inters 3 Sen +

Keith Price Mal Wright Ian Woods Dave Johnson Duncan Grimshaw Alistair Sunderland Ken London George Jones Alan Kneale

Trustees & MCYC Council Steve Bedford 0151 678 8814 Richie Bell 0151 427 6528 John Brennan 0151 648 2811 John Culleton 01925 231958 Ian Delooze 01925 264076 Chris Evans 0151 549 0623 Joel Fraser 0151 427 6491 Norman Goodwin 01244 336027 Nicky Harris 0151 608 1009 Alan Kneale 0151 427 1498 Pat Lamb 0151 608 7520 Pat McGrady 0151 480 9708 Ruth Meadows 01766 523499 Dave Pendleton 0151 724 2495 Allan Salisbury 0151 922 9972 Ian Sparks 020 8505 4962 Kat Woodger 07912 369115 Mal Wright 0151 641 9871

0151 638 8853 0151 641 9871 0151 632 5961 0151 608 4736 01952 200834 0151 494 2394 0151 327 2138 0151 648 4629 0151 427 1498

(T) (M) (M) (M) (T) (M) (T) (M) (M) (M) (T) (T) (M)(T) (M)(T) (M) (T) (M) (T) (T) (M) (M) (T)

Amenities Chairman Admin Chairman

MCYC Council Chairman Staffing Chairman Assistant Treasurer Catering Chairman Communications Chairman Trust Chairman

Treasurer

Brian Blundell

07588 041 361

Chief Executive Officer

Denis Cooper Judith Goodwin Duncan Grimshaw

01925 822051 01244 336027 01952 255823

Site Chairman Campers Registrar Staff Registrar

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ACCIDENTS All accidents whether to staff or campers must be entered in the Accident Book kept in the Directors office. It should be completed after any accident and as soon as possible after the accident.

ACTIVITIES & AMENITIES All staff are responsible for safety at camp so please ask each member of staff to read carefully the safety sections within this guide before getting involved in any activity on or off site.

ARRIVAL & DEPARTURE Incoming staff should not arrive on site before 12.30pm. Campers should normally arrive between 1 and 2pm and arrangements should have been made prior to camp so that they can be taken directly to their accommodation especially if there is inclement weather. The programme for Saturday morning should take account of cleaning the site, packing suitcases, eating lunch and the kitchen staff being able tidy up the kitchen, any prize giving or final meetings which you plan. Outgoing camps must leave the site in a very clean condition. There is no excuse for the site being untidy for incoming camps. Coach drivers will be taking a rest and a meal will be provided for them by kitchen staff and it is anticipated that you should be leaving camp about 2.30pm.

AUDIO VISUAL A pc, mono laser and colour inkjet printer, DVD copier, video/data projector, DVD player will be provided for your use during camp. Additionally, wireless broadband is available from the Directorâ&#x20AC;&#x2122;s office but due to the distance to the exchange continuity is not always guaranteed. The network cable to the PC provides the most reliable internet access. If problems persist, please let Brian Blundell know on 07588041361.

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CAMPERS Campers’ applications have been sent to the camper’s registrars who will provide a provisional list of campers to Directors shortly after the date for full fees to be paid. This list will be subject to constant change as individuals join or drop out. Campers application forms will be sent to you prior to camp as they contain a consent form for you to be ‘in loco parentis’ should there be a need. These forms should be taken to hospital if an accident should occur and be returned to the Campers Registrars after camp. Make sure you have an application form for each and every camper!

CAMP POLICIES In the light of today’s society and the responsibility resting upon the board, Directors and all staff, the following are important statements of camp policy. The prohibition of the use of cigarettes, alcohol or drugs on camp is clearly stated on the application form and must be enforced. However, it is appreciated that there may be individuals who come to camp as tobacco smokers. Accordingly, Directors have the authority to deal with these individuals in a caring perspective which may allow them to smoke in the entrance lane only. Chalets and tents must NEVER be frequented by members of the opposite sex to those for whom the accommodation is provided. This is a strict rule and must be enforced. Directors are requested to ensure that the above messages are repeated in the camp booklet or by letter to each camper along with the fact that the use of personal music systems and mobile phones should not interfere with any other individual or any element of the programme. The primary motive of any activity at camp should always be that it contributes to the spiritual work of camp and does not detract from it. Directors are requested to plan carefully activities for Sunday. It is the board’s wish that no offence be caused to the churches that support camp.

Camp Praise Camp Praise, now MCYC:LIVE will be held in November, March and June – dates and venues to be decided.

CHILD PROTECTION Policy

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Along with other agencies, MCYC has a legal and moral duty to create and maintain the safest possible environment for children, young people and vulnerable adults to enjoy sports, arts and other recreational, educational, social and leisure pursuits provided through the work of the charity or in partnership with other churches, agencies and/or community voluntary sector organisations. It is the policy of MCYC to safeguard the welfare of children and all others involved in our work by protecting them from neglect, physical, sexual or emotional abuse. It is therefore MCYC policy to: 

     

ensure that all staff and volunteers (legally responsible adults) working with children, young people or vulnerable adults: are carefully selected, are checked by the Criminal Records Bureau (“CRB” - see 3.1 below) and ISA once applicable, have two appropriate references and understand and accept their responsibility for the safety of children, young people and vulnerable adults in their care. raise awareness of child protection issues amongst community voluntary groups and organisations within our network. ensure that the child’s welfare is of paramount importance, regardless of age, gender, ability or race, when planning, organising, advising on and delivering children’s activities. respond swiftly and appropriately to all suspicions or allegations of abuse, and to ensure confidential information is restricted to the appropriate external agencies. raise the awareness of relevant staff, partner organisations and volunteers of child protection issues through the provision of training and regular updates to risk assessments and changes in client groups. monitor and review the effectiveness of this policy on a regular basis. strongly recommend that the principles of this policy are adopted by all organisations or individuals with whom MCYC works and by members of the MCYC network, through the adoption of a policy, which meets the same level of determination with regard to child safety.

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Child Protection Officers Camp’s Child Protection Officers are: Andrew Russell - 0151 653 7511 and Julie Woods – 0151 632 5961

Telephone Numbers for Social Services Area Cheshire East Out of hours

0300 123 5012 0300 123 5022

Cheshire West & Chester Out of hours

01606 275099 01244 977277

Warrington Out of hours

01925 444239 01925 444400

Denbighshire Out of hours

01824 712900 0845 053 3116

Merseyside Knowsley 0151 443 3868 or 0151 443 3798 Out of hours Standby Serviceas above Liverpool

0151 233 3700 (24 hour)

St Helens Out of hours Emergency Team

01744 676600 0845 050 0148

Sefton Out of hours Standby Team

0151 934 3737 0151 920 8234

Wirral Out of hours Emergency Service

0151 606 2008 0151 652 4991

If any of the numbers are a central switchboard ask specifically for children’s social services. Gwynedd Duty Social Worker Tel: Emergency Duty Team Tel:

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01758 704455 Fax: 01758 701397 01248 717227 or 01286 675502

COMPLAINTS PROCEDURE Camp has a complaints procedure which is printed as an appendix.

CRAFTS Please address all queries regarding the stocking of the craft room to Jackie Tracey (01925 791031) including requests for any specific or new activity. The Craft Room is just that, so if you plan to use the room for any other purpose (prayer times etc.) then please ensure that the room is kept tidy for the craft activity. Due to fire regulations the craft room should be limited to 20 people at present and not used during the dark

DRUGS Types of drugs In the event of drugs being used at Camp they would most likely to be one of the following a) Solvents, aerosols, adhesives. Solvents e.g. dry cleaners, are usually sniffed from containers. Aerosols are sprayed into the mouth. Adhesives are generally placed in a plastic bag, palpated and inhaled. This category embraces materials found in most homes. b) Cannabis This is hard to detect. Staff should be sensitive to unusual smells on entering tents or chalets. Watch out for Rizla cigarette paper packets. c) Heroin Watch out for pieces of tin foil burned in the centre. Signs of drug taking. An extract from ‘What every parent should know about drugs”. ‘It is difficult to know when someone is using drugs only occasionally - unless they are caught in the act, or when intoxicated (like being drunk). But here are some of the things you may notice  Sudden changes of mood from cheerful and alert to sullen and moody  Unexpected irritability or aggression  Lost appetite  Losing interest in hobbies, sport, schoolwork or friends  Bouts of drowsiness or sleeplessness  Telling lies or behaving furtively  Money or belongings disappearing  Unusual smells, stains of marks on the body or clothes, or around the house v.1 April 2012



Unusual powders, tablets, capsules, scorched tin foil or (more rarely nowadays) needles or syringes.

Of course, many of these are just signs of normal growing pains, particularly those higher upon the list. So don’t jump to conclusions!’ The Camper involved and the drugs a) Solvents, aerosols, adhesives. It is not an offence to use or be in possession of these substances. Should a group leader or other member of staff find a camper involved in using any of these substances he/she should consult with the Director or other member of administrative staff. A decision should then be made as to the most appropriate member of staff to counsel the camper. The counsellor should seek, with the co-operation of the camper involved, either to confiscate or to destroy the substance. It should be remembered that solvent abuse is often a group activity. b) Cannabis, heroin or other doubtful substances. It is an offence to be in possession of such drugs as cannabis, heroin, cocaine, LSD, amphetamines and barbiturates. On discovery the drugs should be immediately confiscated and the Director informed. The legal option is either to destroy the drug or hand it over to the Police. In the Camp situation it is recommended that the drug is destroyed with at least one witness present. Involvement of Director and other administrative staff. All actions taken regarding drug usage must be written in a report in the Director’s log book. Initials or other means of privately identifying the camper should be used, not his/her name, for reasons of confidentiality. This report should be signed by the Director and the witness and should include the following:  Date, time and identity of the camper involved - see above note  Description of the substance involved.  Approximate weight and volume.  Action taken i.e. destroyed or confiscated. b) A description of drugs is provided in a folder in the safe and must not leave the Director’s office. c)

A doctor should only be called if Camp staff are unable to deal with the symptoms.

Should the Director need support or advice he should contact one of the following Steve Bedford Ian Woods

0151 678 8814 0151 632 5961 (Home)

0151 530 1009 (Work)

or if none of the above available, then contact either of the following MCYC Board Chairman - Norman Goodwin 01244 336027 v.1 April 2012

Chief Exec - Brian Blundell 07588 041 361 e) The final action, following discussions, will depend upon the specific situation but may include the possibility of the camper being sent home. If the offence is not considered to be of a trivial nature then the camper should be sent home to minimise the risk of sharing or selling drugs. If this is necessary then details of contacting the home church, parents and of escorting the camper home need to be considered. Involvement of other campers, staff and parents a) Other Campers Do not inform campers who are not involved. Reassure campers who are aware, that the incident is being handled appropriately. Above all, any disturbance to the smooth running of camp should be minimised b) Camp Staff It is important that those involved are on a strict â&#x20AC;&#x2DC;need to knowâ&#x20AC;&#x2122; basis so that concern back home is limited and again to help the rest of the camp to get on with camp activities. c) Parents In all cases where a child is under sixteen years of age, parents must be informed. The child involved should be told by the counsellor that this will happen. If the camper has not been sent home, nor contact made with the parents before the end of the week, then this should be done as soon as possible after camp. It is advisable that contact is made by a member of the admin team, who may wish to take the group leader/counsellor along. General notes a) Follow up Follow up is essential so careful consideration of who is most suitable to undertake this work is needed. The Director or other appropriate member of camp staff, one of the board members listed on the previous page, a member of the home church and other professional advisors, as felt necessary, should meet soon after camp to plan the most suitable course of action. b) Written reports Follow up is essential so careful consideration of who is most suitable to undertake this work is needed. The Director or other appropriate member of camp staff, one of the board members listed on the previous page, a member of the home church and other professional advisors, as felt necessary, should meet soon after camp to plan the most suitable course of action. c) General hints Be Calm - at all times. Over reaction usually leads to bad decisions. Be Caring - to the camper involved. This is not the time for remonstrations. Encourage the camper to talk the problem through with the appointed counsellor, who should be prepared to give whatever time is necessary to listen carefully and prayerfully. Be Confidential - As few staff and campers as possible should be informed. This is in the best interest of Camp, the camper, staff, the parents, the home church and the future of the Lordâ&#x20AC;&#x2122;s work on Merseyside. Read - Directors are advised to take time to read the literature available at camp. v.1 April 2012

FILMS Camp has a video licence. Please see Licence section FINANCE To assist in the provision of booklets and Bible study materials and outings etc, an amount of £8 per head (campers and staff) will be contributed, on request, from camp funds. This amount is £10 for Junior Week and Inters 2. Please contact Pat Lamb (0151 608 7520) who will forward a cheque for the appropriate amount. Directors are required to provide a balance sheet for the above funding including receipts and details of expenditure. This is in conformity with good auditing practice. The cost of coach hire at camp will be met on the following basis: i Costs for one full day trip and two ½ day trips ii Directors should try to keep these hire costs as low as possible using cars for leaders where appropriate but please ensure that if campers are being transported, car drivers must contact their insurance company to ensure that they are covered. Even business insurance does not necessarily provide cover for transporting children and young people. iii Clynnog & Trevor Coaches have the contract for providing coaches and should be contacted directly for bookings - 01286 660208. iv Invoices should be sent to the office as soon as possible. Directors may be given receipt notes from the Catering Manager which will need reimbursing. Please add these to your balance sheet.

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FIRE The Fire Brigade must be called to any fire, no matter how small. The camp address is MCYC (Tyn-y-Nant Christian Centre) Broom Hall Lane, Abererch, Pwllheli, LL53 6PW As camp develops the fire alarm system and procedures will change and staff should therefore never be complacent. A fire officer is to be appointed by the Director at a pre-camp meeting. The fire officer should preferably have some experience of fire fighting training etc. A fire party should be appointed by the Director at a pre-camp meeting. The party should consist of a minimum of 3 female and 3 male leaders in addition to the fire officer. It would also be of benefit to have a first aider as an addition in case of need. Each week should carry out a fire drill shortly after arrival at camp to familiarise everyone with the fire procedure. Fire fighting equipment must not be misused by any person and is an offence in the Health & Safety at Work etc Act. No fires are allowed on camp except for the incinerator and camp fires organised by the Site Manager and flammable liquids are not to be used to light or brighten fire. Campers Fire Procedure On discovering a fire, sound the alarm and tell a leader On hearing the alarm Leave the building by the nearest available exit Close all the doors behind you Report to your group leader at the assembly point on the football field Do Not Re-enter the building or tent Stop to collect personal belongings Staff Fire Procedure On discovering a fire sound the alarm and advise the fire party of the location On hearing the alarm Leave the building by the nearest available exit Close all the doors behind you. Report to the assembly point on the football field, take a group roll call & advise the director Director advise Fire Officer of roll call Fire Party Report to your assembly point at the kitchen Call the fire brigade Tackle the fire is safe to do so Do Not Re-enter the building or tent Stop to collect personal belongings

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Each week must provide a detailed list of the location of all staff and campers and their sleeping location. This information must be kept in the directors office where blank forms will be kept for this purpose. FIRST AID & MEDICAL First Aiders should be appointed by the director at a pre-camp meeting, one each for the boys and girls camps. There should be at least one emergency qualified first-aider at camp. Please contact Brian Blundell (07588 041 361) if this is not possible. On arrival at camp the first aiders should check the medical stocks and log books and ensure that the instructions on the inside cover of the log books are fully understood. These instructions include surgery times and telephone numbers for the local GP., Dentist, local and general hospitals. Campers should have details of any medication brought to camp with directions for administration. This should be signed by a parent or guardian. There are 2 sets of keys (boys/girls) for the medical cupboard which should be kept in the key cupboard in the Directors office during the day. At night time the boys or girls leader should keep the keys with them. Details of all treatment given to campers and staff, no matter how trivial the treatment may seem, must be recorded in the medical log books. If a visit to the GP., Dentist or hospital has been necessary a full report must be entered into the log books and, if a letter has been given to the camper regarding the treatment, the director should ensure that the letter reaches the campers parent/guardian at the end of camp. If any medication is brought to camp the first aiders in conjunction with group leaders should ensure that such medication is taken at the appropriate times; (young campers especially are prone to forget). All drugs brought to camp should be kept in the medical cupboard unless self-administered (eg inhaler) and in the refrigerator in the first aid room if appropriate. A medical kit should be taken on all outings. Two medical kits will be available at camp for this purpose and if more medical stock items are needed, please purchase from any local chemist. If in any doubt about any medical treatment, the patient should be accompanied to the surgery in Pwllheli or request a visit if essential. If treatment is needed from a local GP a temporary resident form, obtainable from the GP should be completed. In the case of an accident or illness needing more than just first aid, take the patient to the nearest Casualty Department or request an ambulance. If attention by a Doctor is felt necessary please contact the out of hour’s number on the notice board in the Director’s room. In all cases of seeking expert treatment, the camper’s application form should be taken as it gives parental permission for treatment. v.1 April 2012

INSURANCE INFORMATION Camp has an insurance policy with Ansvar, no. BPP 2148347. This provides Public Liability indemnity of £5 million. If you book the sports centre at Pwllheli, they will ask for this information. Please ensure that all staff and campers are aware that personal items (Including laptops etc.) are not covered on Camp’s insurance. An individual’s own house insurance policy should cover such items. No firework displays or Chinese lanterns etc should be held at Camp without prior approval of the MCYC Council who will need full details of what is being proposed.

IN TOUCH ‘In Touch’ relies on feedback from each week to present a ‘flavour’ of the week at camp. There is no specific format for this feedback, rather a series of notes on the week’s activities, items for prayer, humorous incidents etc. which will then be formed into an article for inclusion in one of the post camp issues. They can also be emailed to bepartofit@mcyc.co.uk We really do need your help!!

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LICENCES Camp has the following licences: Copyright Licence Music Reproduction Licence Video Licence -

1057219 1057233 1057240

Copyright Licence allows us to reproduce the lyrics of authorised hymns either on paper, on acetate or on a pc. Please ensure that the log on the pc in the Directors office is completed with the hymns so reproduced. If a hymn has already been entered, no further action is necessary. Music Reproduction Licence allows us to photocopy the words or music of authorised songs directly from the publication. Video Licence allows us to show films or extracts of films and no details need to be taken.

LIGHTS OUT Very late nights are unnecessary. They are likely to result in problems due to over tired campers and staff and are a bad testimony to neighbours of camp. Directors are requested therefore to ensure that the eveningâ&#x20AC;&#x2122;s programme is completed before 12:00 midnight and that by that time camp is quiet so that those who want to sleep can. A rota of late night patrols will ensure that most staff can go to bed at a reasonable time.

LOG & GUIDANCE BOOKS The following log books are kept on site and contain important instructions:Accident Book Catering Medical NOTE it is important that the medical log book is kept up to date and is signed at the end of the week by the medical officer and countersigned by the Director. Financial balance sheet Music reproduction Shop Site

MUSIC Camp has a CCLI licence. Please see the licence section

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A keyboard, a drum set, a bass amplifier and two guitar amplifiers are provided at camp. This equipment should only be used by the music group. Under no circumstances should p.a. equipment be used at the camp fire area. OUTINGS Activities such as sailing, canoeing, mountaineering, rock climbing, abseiling which present a high risk of serious or fatal injury will only be carried out under the supervision of instructors trained to standards approved by the sports governing body and in accordance with any recommendations made by that body. If outside agencies are used to provide such activities, Directors must check that the agency has appropriate insurance and that they have suitably qualified staff. General Outings It is advisable to appoint a coach leader and to have campers occupying the same coach on the outward and return journeys on outings and coaches should not leave until all staff and campers have been accounted for. It is also advisable that at least 1 car should be taken on outings in case of emergency. A first aid kit should be taken on each outing and two kits are provided at camp for this purpose. For organised walks around camp or to the beach Directors should take into account:  Terrain for walk  Weather and visibility  Age and capability of campers  Campers clothing and footwear  Time of Walk (daytime or night time)  Supervision by staff  Brief campers on need to walk in single file  As many leaders as possible to wear high visibility jackets.  Use of radios to warn of hazards

PADRES Immediately after camp Padres should contact the camp representative where follow-up is necessary for any camper. A list of camp representatives is provided in the appendices. PA SYSTEM An instruction book is provided in the Directors office which gives details of the PA systems. Gareth Dubbeling is responsible for this equipment and can be contacted on (07843 013948). It is expected that a member of the week will be responsible for checking the correct use of the equipment and checking the equipment on the final day of camp. Under no circumstances should this equipment be used in the camp fire area. v.1 April 2012

REPORTS Director’s Report The Director is requested to maintain a personal record of the week’s events, to be included in a report to Board. It is suggested that all members of the admin team, assistants and padres, be included in the compilation of this report except where matters of a confidential nature are concerned. To assist the board in the recruitment of administrative staff your recommendations regarding suitability of any of the staff from your week, for any specific role at camp, would be appreciated. The report should be forwarded to the office as soon as possible after camp. Confidential matters should be sent to the CEO separately within 10 days and examples of this type of report include campers misbehaviour which could impact on their attendance in future years or concerns about staff behaviour. A suggested format is appended to these notes. Spiritual Programme What was your theme? What time of day were your group times, padre’s talks etc. and how well did it work? How well it was received by the campers? Any special items for prayer or praise? General Atmosphere How well did relationships work? Staff - staff? Staff - campers? Campers - campers? Any lessons to learn? Activities Outings, sports, on-site activities, crafts, swimming etc. Any new ideas tried which worked well? Staff ( co-operation and unity) In general terms! Any specific problems should be reported separately Staff ( Potential for future appointments) Please discuss as an admin team before making any recommendations, also please indicate if the person is ready for next season’s camps or to be encouraged for the future. Constructive Snags and Suggestions (if any!) Training needs Before, during or after camp Further Comments v.1 April 2012

RESPECT Campers should expect to be treated with respect at all times even if being disciplined by staff. All our staff are ambassadors of Christ and in every aspect we should show it from getting them up in the morning to being with them during the day and getting them to bed at night. Campers should expect to be shown the love of God. Campers sign their application form and a statement which says “You will be expected to behave with respect at all times; both to each other and to leaders. The Director and the Admin Team have the overall responsibility of ensuring MCYC runs smoothly and that everyone is able to enjoy themselves. If they feel your behaviour threatens this, you may be sent home.” If there are discipline problems, campers should be reminded of this statement and should bad behaviour continue it may be necessary to carry out the full implications of the statement.

REUNIONS If you plan to hold your reunion at one of the churches associated with camp please ensure that the secretary of the church is notified.

SHOP/BOOKSHOP Initial stock is provided. Further details and specific instructions for each week can be found in the Shopkeeper's Handbook. If there are any problems contact Brian Blundell on 07588041361

SITE Blankets & Pillows All beds will be provided with a blanket and pillow. It is expected that campers will provide a pillowcase and sleeping bag or similar. Additional blankets are available in the blanket store but please see the Site Manager to obtain them. Please ensure that blankets are not used outside of the sleeping accommodation. There are old blankets available to go on the grass. See the Site Manager. Caretaker It is a requirement that the site is never left unattended with preferably more than one person acting as ‘caretaker’. Vandalism Please ensure that great care is taken with all camp property, vandalism should not be tolerated. Should a serious act of vandalism occur, the Director should forward full details to the CEO within 10 days for consideration of a charge being made to the camper.

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Work Parties Work parties usually take place between the beginning of March and mid July so please do your best to encourage staff to help in this important work. Contact Denis Cooper (01925 822051) for further details. SPORTS It is usual to appoint both male and female sports leaders who will be responsible, with help from all staff, for the sports programme for the week. They will also be responsible for the care of the sports equipment used and for making sure that everything is left tidy and in the correct place at the end of the week. Lost or broken stock should either be replaced or Mike Lamkin (0151 353 8726), who is responsible for stock, should be informed as early as possible.

STAFF Staff Recruitment MCYC highly values each camper coming for a holiday with us and we must ensure that all staff volunteering for a week at our site are properly vetted to ensure high and caring standards. The Volunteer Recruitment system has been designed to take into account the spiritual and ethical standing of each volunteer. Each applicant must complete a number of forms as part of this process: a.

Staff Registration form – required the first time an individual attends as a volunteer or if the applicant has never filled one in previously.

Referees Form – complements the Registration form and an applicant is required to have 2 referees.

Criminal Records Bureau Enhanced Disclosure Application – required on initial application and thereafter every 3 years. A Disclosure certificate from any other organisation is not acceptable and a new application must be made even if a volunteer has one. Staff will not be allowed to attend Camp without a current MCYC CRB disclosure. The following people are countersignatories for MCYC Chris Evans 0151 549 0623 Dave Jones 0151 355 6133 Norman Goodwin - 01244 336027 Ken London 0151 327 2138 Claire Whitcher 01925 655339

Staff Application Form – required every year as an application for a specific week of camp and as a church endorsement of the volunteer.

Staff Registration Renewal Form – required every 3 years together with a new CRB application

Although checks are made by our staff, Directors should ensure that volunteers complete the appropriate forms and should be aware that the MCYC Council approves all those attending camp as volunteers in any capacity. v.1 April 2012

Staff fees are £165 per leader. If a leader is in full time education or is attending a second or subsequent week as a leader, the fee is reduced to £85.

SWIMMING The following guidance is based on information from the Scottish Education Department. Swimming and paddling or otherwise entering the waters of river, canal, sea or lakes should never be allowed as an impromptu activity. The pleas of young people to be allowed to bathe - because it is hot weather, for example, or after a kayaking exercise - should be resisted where the bathing has not been prepared for. In-water activities should take place only when a proper risk assessment has been completed and proper measures put in to control the risks. The activities should be formal and supervised. It is good practice that, wherever possible, group leaders seek out recognised bathing areas that have official surveillance i.e. qualified lifeguard cover. But, even then, group leaders should be aware that participants might mingle with members of the public and be lost to view. Participants should always be in sight and reasonable reach of their supervisors. Directors should:  Be aware that they are the responsible person for organising swimming parties. However, please take advice from any suitably qualified leaders  Appoint swimming supervisors  Use the abilities of any qualified staff  be aware that many young people who drown are strong swimmers  check the weather  beware of rocks, breakwaters and other potential hazards  designate a safe area of water for use by the group  brief the group about the limits of the swimming area  avoid crowded beaches where it is harder to see participants  ensure that participants have not eaten (at least half an hour) before swimming  adopt and explain the signals of distress and recall All group leaders should:  ascertain for themselves the level of their groups swimming ability  be aware of the local conditions - such as currents, weeds, rip tides, water quality/ pollution, a shelving, uneven or unstable bottom - using local information from the lifeguard, coastguard, local environmental protection authority, harbour master, police or tourist information office  look out for warning signs and flags. A red flag means it is unsafe to swim; yellow flags mean that lifeguards are on patrol in the area between the flags; a black and white flag means it is an area used by surfers and not suitable for swimming  be aware of the dangerous effects of sudden immersion in cold water  be aware of the dangers of paddling especially for young children  be aware of the signals of distress and recall  ensure the activity is suitable for the participants, especially any with additional support needs or disabilities  ensure that buoyancy aids, lifejackets etc. are used where appropriate v.1 April 2012



be aware that it is not always possible to tell when someone is in difficulties.

Supervisors should:  Wear hi viz coats  Define the swimming area  have clear roles - at least one supervisor should always stay out of the water for better surveillance, even where lifeguards are on duty  take up a best position from which to exercise a constant vigilance  divide their careful watching between staff who stand in the sea and look landward towards the group and staff who stay on land and watch the group from that vantage point  give the young people their full, undivided attention  always follow the advice or directions of a lifeguard  never swim themselves unless it is to help a young person in distress  not join in any of the participants' games  ensure that no young person is allowed to wade out or swim further than his or her waist height  nevertheless, be aware that it is possible to drown in one's own depth, and to act immediately when a young person appears to be in difficulties  ensure that participants leave the water immediately if they get too cold, especially if toes and fingers look blue or feel numb - could suggest the onset of hypothermia  carry out regular head counts  recognise that a young person in difficulty is unlikely to wave or shout - all of their energies will be in trying to keep afloat It is good practice for the group leader, or another designated adult in the group, to hold a relevant life saving award, especially in relation to sea swimming. MCYC will be pleased to arrange and pay for appropriate lifeguard courses for leaders. It should born in mind however, that these courses require a high level of commitment of time and to using those skills for MCYC needs.

TELEPHONE Calls home very late at night or very early in the morning can be distressing for parents and campers alike, especially where younger campers are concerned, so Directors are recommended to limit the hours when the phone can be used, locking the kiosk only if absolutely necessary. The telephone in the Directors room is intended primarily for official calls and is a normal business line. An honesty box is provided for appropriate use. Main Camp telephone 01758 612045 (coin operated phone box) Director’s room telephone

01758 701183

If either telephone is faulty please notify BT in the normal manner but if difficulties occur please contact Brian Blundell (07588 041 361). Please note that the following statement appears on the campers application form in the Campers Agreement - 4. There are no facilities for charging mobile phones. If you choose to bring one and it v.1 April 2012 22

is used at inappropriate times it may be confiscated and returned at the end of the week. Please advise campers in the camp booklet of this and that the use of mobile phones should not interfere with either the camp programme or anyone’s privacy. Additionally be aware that campers may have inappropriate photographs on their phone and they should be confiscated if they have been showing these to anyone.

TRAVELLING Camp Tickets will be provided by the Camp Registrars and will be sent to the Director for inclusion with the Camp Booklet and leaders’ letter. A coach list of all travellers including staff will be prepared by the Camp Registrars and forwarded to Directors. There will be variables to the list which only the Directors are aware of such as leaders going in cars or campers being taken directly to camp. It is important that the coach list is an accurate record of those travelling on the coach to camp and back to Merseyside the following Saturday. Please ensure that there are at least 2 leaders on a coach at any one time. Consultation should take place with the Registrars to ensure there is an accurate list and that we do not book more coaches than is necessary. Pick Up Points Camp pick up points and times are normally: Birkenhead - Elgin St. Car Park, Off Argyle St, Birkenhead, CH41 1AH Pick up at 1000 - Return at 1715 to 1815 Chester - Boughton Heath Park & Ride, Whitchurch Rd, Chester, CH3 5QD Pick up at 1030 - Return at 1700 to 1800 Colwyn Bay - Eirias Park, Top Car Park LL29 7SP Pick up at 1130 - Return at 1600 to 1700 Liverpool – Paisley Street, by Costco, Gt Howard St, L3 7AS Pick up at 0945 - Return at 1730 to 1830 Warrington – Gt Sankey Leisure Centre, Billington Close, Gt Sankey, Warrington. WA5 3AA Pick up at 0900 – Return at 1800 to 1900 Should those travelling Warrington have no other campers or leaders on the coach, the departure will be later – please see the ticket which will give correct times. The coach company will be asked to ensure that their drivers all understand that the coaches leave Colwyn Bay together, (not before 12:00 on the outward journey). Some drivers (mostly those subcontracted) have tried to avoid stopping on the return journey but this only creates problems back in Merseyside with parents not having arrived to collect campers.

v.1 April 2012

Travel at Camp Please refer to the finance section but coaches can be hired at camp from Clynnog & Trevor Coaches who have the contract (01286 660208). Directors should use the travel procedure as guidance for travelling at camp. Should there be any unforeseen emergency, please advise Brian Blundell (07588 041 361) at the earliest opportunity. Tipping of Drivers This is always a subjective matter but as a guideline and providing that you are happy with the service provided, drivers travelling to and from Merseyside should be offered a ÂŁ10 tip per journey; ÂŁ5 tip per trip for local. Directors to ensure coach leader is aware of this. Use of Minibuses The following matters should be considered if minibuses are being used: Use reputable suppliers and seek assurance that vehicle properly maintained Use trained minibus drivers Insist on use of seat belts Regular breaks (at least 20 minutes in every 2 hours)

TRAVEL PROCEDURES General The basic principle of the procedure is to ensure the smooth travelling, arrival and return of campers and to prepare for what we pray will not happen, that is to plan a procedure for dealing with an accident of any scale. In order to operate this procedure certain tasks need to be done and the majority of these are already being undertaken satisfactorily. However, we need to adopt a specific procedure to ensure a proper response to an emergency and nominate personnel for specific positions. These positions are: Director Travel Coordinator (probably Director) Coach Leader (one for each coach) Merseyside Emergency Contact (MEC) Director The Director will appoint a coach leader for each coach and a Travel Coordinator if the Director is travelling on a coach. All these personnel should have a mobile phone and the numbers exchanged. It may be useful to have more than one leader to assist as coach leaders both for the experience and as a backup to the coach leader. It should be ensured that a leader is on the coach at all times campers are on a coach. The Director will provide each coach leader with a list of campers for their coach and their respective pick up points. This should include staff members who are travelling on the coach. v.1 April 2012

Each Director will be advised of the Merseyside Emergency Contact for their respective week and the contacts telephone number. The MEC is a coordinator of information on Merseyside should there be an emergency situation and is responsible for providing additional resources and personnel to meet the demands of the situation. The Director must ensure that coach drivers will be given a tip, if appropriate, and that the provision of sick bags for the journey is arranged. The same procedure will be undertaken for the return journey but the Director must ensure that all return luggage is provided with a sticker indicating the coach drop off point. These stickers will be available at camp in the Director’s office. Travel Coordinator The Travel Coordinator, who should be the Director if he is travelling by car, will deal with any queries from coach leaders and in particular, deal with any camper who turns up late; the coaches should not be held up unduly due for late comers. The Travel Coordinator should therefore have a list of camp reps. and the campers so that either the camp rep or the camper can be contacted should any individual not arrive on time. He should make the decision as to whether the coach should be allowed to proceed without a camper(s) and then make the necessary arrangements for those individuals. That may include asking the family to take the camper to camp. In addition, the Travel Coordinator should deal with any emergency in conjunction with the Merseyside Emergency Contact. It is expected that he would respond to hospital should the need arise and forward relevant information to the MEC and camp. Coach Leaders Prior to the day of departure, coach leaders should ensure that they have the following items –  Mobile phone  List of campers and pick up points being used  Luggage stickers and a few spare campers tickets  Sick bags At the pick up points the Coach Leader will check the ticket against the camper and ensure that the ticket has been signed by a parent or guardian and that an emergency contact number is given. If a camper has not brought a ticket a spare one should be utilised but it must be signed by a parent or guardian. If any campers do not turn up within an appropriate time, the Travel Coordinator should be contacted for instructions. It must be ensured that the coaches are not unduly delayed. Check the condition of the coach before campers get on (we have been wrongly accused of damaging seats etc.) and again at the end of the journey. Make a note of the coach registration number and the driver’s identification number before departure so that any comments passed on to the coach company can easily be related to a specific coach and driver. v.1 April 2012

The coaches must stop for a break at Eirias Park on both legs of the journey. Coaches should not leave there for camp until 12 noon at the earliest. On arrival at camp the coach should be checked for any belongings left behind and tidied up as much as possible for those on the return journey. The campers’ tickets should be given to the Director as soon as practicable. In the past items of luggage have gone missing on the return journey so great care is needed when loading the coaches at camp. Luggage should be assembled on the boys field in a separate line for each coach or in separate tents during bad weather. Campers are responsible for their own luggage and they should carry all their belongings to the coach and watch them being packed. Labels denoting the drop off points are now available in the Directors office for each week of camp. On arrival at home destinations, no camper should be left awaiting their parents without a member of staff remaining with them. Merseyside Emergency Contact The MCYC Council will appoint a MEC for each week of camp. They will be solely responsible for assisting with an emergency and acting as a contact point on Merseyside. The Director must provide the MEC with a complete set of names and coach lists. It is not possible to give exact guidelines as to the specific responsibilities of a MEC. However, the following matter may give some guidance as to areas which should be considered: Additional personnel at hospital  Transport to and from hospital for campers and parents  Additional MCYC Council members required to assist  Providing information to Camp Rep  Staffing requirements at camp  Campers at camp requiring transport to Merseyside An aide memoire is appended to this booklet for your information. Additional labels are available at camp with the returning destinations (eg Warrington) for application to each piece of luggage returning to Merseyside. It would be helpful if directors would notify the Camp office of changes made to coach lists, prior to departure date. Accidents Should an accident occur during travelling to and from Merseyside the MEC should be advised as soon as possible. They will be responsible for coordinating help and advice from the MCYC Council. The Directors primary responsibility is to the campers in his care and where possible the week should continue as normal. Similarly, if an accident occurs during travelling whilst at camp, Brian Blundell (07588 041 361) should be advised and will act as the MEC. v.1 April 2012

Travel during the week Please ensure that care is taken by all users of the drive, coaches, cars, suppliers etc. to avoid offence to neighbours, particularly in keeping to the speed limit of 10mph (this is most important during very dry weather when dust is a nuisance). TRAINING It is expected that training and Camp policies in the following areas will be given at pre-camp meetings: a Staff relationships & dealings with each other and the campers b Privacy of chalet and tent accommodation c Walk to the beach procedure d Swimming procedure e Fire procedure f Child Protection procedure Where staff have never been to camp before, it is advisable to give them a conducted tour of camp advising how duties work and where appropriate materials are. Members of Training Sub Committee are willing to attend pre-camp meetings where necessary. Please contact Alan Kneale (0151 427 1498). Where appropriate, please encourage staff to attend the training events which have been organised.

VISITORS All visitors (other than normal delivery people) must report to the Director or member of the Admin team as soon as they arrive at Camp. A visitors book will be provided in the Directors office together with visitors badges and these must be completed and worn by visitors. All Camp staff must be advised of this policy prior to camp

v.1 April 2012

TRAVEL PROCEDURE AIDE MEMOIRE Director Appoint Coach leaders and Travel Coordinator Provide relevant information to coach leaders Provide list of campers and pick points, luggage stickers and a few spare campers tickets to each coach leader Provide a duplicate list of campers and pick up points to the Merseyside Emergency contact. Establish a communications system Confirm Merseyside emergency contact Ensure arrangements made for provision of sick bags Ensure your outgoing luggage has destination stickers on it Travel Coordinator Deal with any queries from coach leaders Deal with any campers not turning up at pick up points Deal with any emergency in conjunction with MEC Coach Leaders Obtain list of campers and pick up points, luggage stickers and a few spare campers tickets for your coach from Director Obtain details of relevant mobile phone numbers and check phones on day of travel Ensure the provision of sick bags Check campers tickets for parents signature and contact details Advise travel co-ordinator of any problems and await instructions Leave each pick up point at appropriate time when possible Do not leave Eirias Park until 12noon at the earliest On arrival at destination check coach for belongings Keep coach as tidy as possible Give campers tickets to Director Donâ&#x20AC;&#x2122;t leave campers alone at drop off points Merseyside Emergency Contact Obtain list of campers and pick up points from Director Deal with emergency considering â&#x20AC;&#x201C; Additional personnel at hospital Transport to and from hospital for campers and parents Additional MCYC Council members required to assist Providing information to Camp Rep Staffing requirements at camp Campers at camp requiring transport to Merseyside

v.1 April 2012

CAMP REPRESENTATIVES Church Beechwood Chapel Bethany Chapel Ellesmere Port Bethany Chapel Prenton Bethany Hall, Haydock Bethel Evangelical Church, Northwich Bethel Church, Green Lane, Liverpool Bethesda Chapel, Bebington Bethesda Chapel, Southport Bethesda Evangelical Church, Stockton Heath Birchwood Community Church Brook Chapel, Runcorn Canning Road Chapel Christ Church, Liverpool Christ Church, Moreton Cottage Lane Mission Crete Hall Croxteth Baptist Church Dawley Baptist Church Deva Chapel, Prestatyn Ebenezer Chapel, Walton Folkstone Rd, Kew Hebron Evangelical Church, Wallasey Hebron Church, Warrington Hoylake Chapel Jireh Evangelical Church, Gt. Sankey Jireh Evangelical Church, Bebington Kingsway Chapel, Chester Kingsway Christian Fellowship, Waterloo Larkhill Chapel Latchford Gospel Hall Long Lane Chapel, Garston Lymm Baptist Carisbrook Chapel, Macclesfield Maghull Chapel Maitland Evangelical Church, Prenton Neston Christian Fellowship Newsham Chapel, Liverpool New Brighton Baptist Northfield Church, Bootle Oaklea Chapel, Irby Oasis Church, Wallasey Old Roan Baptist Church Olivet Hall, Bebington Orrel Park Baptist Church Page Moss Baptist Church Prescot Gospel Hall Ramilies Road Chapel, Liverpool St Michaels, Haworth Stockton Heath Christian Fellowship Townfield C of E Tytherington Family Worship, Macclesfield Vale Community Church, Runcorn v.1 April 2012

Name Ruth John Jayne Alan Mike Graham Anne Mike Helen Mike Peter Ann Peter Lynda Pam Graham Eddie Duncan Karen Pauline Paul Muriel Denis Chris Hilda Margaret Bea Paul Graham Robin Glenys Kerrie Denis Joy Sarah Pat Brian Linda Ali Keith Sue Barry Muriel Dave Christine Alan Eddie Peter Diane Karen Darren Rhoda

Surname Bedford Taylor Gallagher Green Bedford Keiley Russell Halewood Taylor Croxall Tirrell Cooper Roberts Jones Smith Howard Frost Grimshaw Dalton Wooding Rigby Lanceley Cooper Rankin Whitfield Thomas Armson Cooke Swift Loake Sunderland Atherton Loake Michael Johnson Lamb Greenhalgh Pugh Thomas Hunter Dickson Jones Rimmer Willis Smith Callender Taylor Handley Duckworth Jones Hodkinson Moss

Telephone 0151 678 8814 0151 355 3208 0151 677 7372 01744 739702 01606 556335 0151 281 2454 0151 653 7511 01704 560409 01925 860991 01925 812694 01928 577398 01704 507873 07815 015092 0151 604 1180 01695 572863 0151 259 2594 01704 894658 01952 200834 01745 710297 0151 449 1995 01704 546420 0151 630 1410 01925 822051 0151 632 2285 01925 822834 0151 342 5200 0151 355 0326 0151 928 1355 0151 226 7547 01925 656431 0151 494 2394 01925 267735 01625 262388 0151 531 8708 0151 645 4898 0151 608 7520 0151 638 3415 0151 639 4744 0151 545 0233 0151 652 7535 0151 639 2949 0151 526 2479 0151 652 2885 0151 524 2630 07595 217608 0151 426 9766 0151 722 8480 01535 640620 01925 486436 0151 512 3849 01625 266300 01928 714965

Wavertree Christian Fellowship, Liverpool Wellington Road Mission, Liverpool West Derby Evangelical Church, Liverpool West Shore Baptist, Llandudno Westvale Chapel, Kirkby Woodvale Christian Fellowship, Southport

Julie Mark Chris John Nicola

Roberts Callister Jones Parks Sharp

07885 521528 0151 281 0574 0151 256 0246 01492 860899 01744 630911

GIRLS ACCOMMODATION PLAN

v.1 April 2012

BOYS ACCOMMODATION PLAN

8 Tent Store

5 Toilets

Steps

4 9 3

Boy’s Field 10

2 11 1 12

Coach Park v.1 April 2012

13 31

FILM PRODUCTION COMPANIES 20th Century Fox

InterComm Inc

Alley Cat Films

International Films

American Portrait Films

Jerimiah Films

Bridgestone Multimedia Group /

Lantern Film and Video

Alpha Omega Publishing

Linn Productions

British and Foreign Bible Society

Lion's Gate Films

Bruder Releasing, Inc Buena Vista

Mahoney Media Group Inc

Pictures

Maralee Dawn Ministries

Castle Hill Productions

McDougal Films

CDR Communications Inc

McGraw-Hill

Christian Cinema.com

Messenger Films

Christian Television Association

Millenium Films

Christiano Film Group (excluding Time

Miramax Films

Changer)

Nu Image Inc

Crown Video

Parade Video/PPI Entertainment

Current Wellness / PPI Entertainment

Paramount Classics

Dave Christiano Films

Paramount Pictures

Dream LLC

Peter Pan /PPI Entertainment

Dreamworks SKG

Republic Pictures

EO International

Russ Doughten Films

Eric Velu Productions

Scholastic Entertainment

Family Entertainment Library

Side by Side Films

Gateway Films/Vision Video

Signal Hill Productions

Gospel Communications International /

Spark Productions Ltd

Gospel Films

Tommy Nelson

Grace Products / Evangelical Films

Total Living Video Curriculum

Grizzly Adams /Total Living Productions

Touchstone Pictures TVA / Quigley's

Grizzly Adams Productions

Village

Harbinger Communications

Universal Pictures

Harvest Productions

USA Films

Hollywood Pictures

Walt Disney Pictures 32

CHILD PROTECTION POLICY STATEMENT

Merseyside Christian Youth Camps is committed to creating and maintaining the safest possible environment for children and young people at Abererch. We do this by: 

Recognising that all children have the right to freedom from abuse.



Ensuring that all our staff and volunteers are carefully selected and accept responsibility for helping to prevent the abuse of children in their care.



Ensuring all our volunteers receive an enhanced disclosure check with the Criminal Records Bureau



Responding swiftly and appropriately to all suspicions or allegations of abuse, and providing parents and children with the opportunity to voice any concerns they may have.



Ensuring access to confidential information is restricted to the Director or the appropriate external authorities.



Reviewing the effectiveness of our Child Protection Policy and activities each year.



By appointing nominated persons who will take specific responsibility for child safety policy and act as reference point for parents, children and outside agencies

Our Nominated Persons are: Andrew Russell andrew.russell@mcyc.co.uk

v1 April 2011

Julie Woods julie.woods@mcyc.co.uk

Page 33 of 41

GUIDELINES FOR SAFEGUARDING CHILDREN’S WELFARE Please read the following guidelines carefully – they will help you to understand child abuse and what to do if a child tells you about abuse Forms of child abuse Sexual abuse Both boys and girls can be sexually abused in the following ways  Full sexual intercourse, masturbation, oral sex and fondling  Showing children pornographic books and videos  Asking children to take part in making videos or taking pornographic photographs.

What to look for:      

Pain, itching, bruising or bleeding in genital area Stomach pains Discomfort when walking Unexplained sources of money Inappropriate drawings, language or behaviour Aggressive, withdrawn behaviour or fear of one person

Physical abuse Physical abuse can be in the form of injuries sustained through hitting, shaking, squeezing, biting or burning.



  

Unexplained or untreated injuries Injuries on unlikely parts of the body Cigarette burns, bite or belt marks, scalds Fear of parents being contacted, going home or receiving medical advice Flinching when touched Refusal to discuss injury Covering arms and legs

       

Poor personal hygiene Constantly hungry Inappropriate clothing or dress Constantly tired Lonely, no friends Underweight No parental support or interest Dishevelled appearance

  

Neglect Where adults:  Fail to meet a child’s basic physical needs e.g. food, warmth and clothing.  Constantly leave children alone and unsupervised  Fail or refuse to give children love, affection or attention. Neglect might also occur during organised activities if young people are placed in an unsafe environment, are exposed to extreme weather conditions or at risk of being injured.

v1 April 2011

Page 34 of 41

Forms of child abuse Emotional abuse This form of abuse includes:  Persistent lack of love or affection  Frequently shouting at children  Taunting children  Over-protection which can lead to poor social skills.

What to look for:    

Over-reaction to mistakes Sudden speech disorders Extremes of emotions Self-mutilation

Emotional abuse may also include situations where parents or organisers subject children to constant criticism, bullying or unrealistic pressure to perform to high expectations

What to do if a child tells you about abuse



Stay calm and approachable, do not let any shock you might feel show.



Listen very carefully to what is being said without interrupting.



Explain at an appropriate time as soon as possible that the information being given by the young person will need to be shared and passed on to others – but stress only those who need to know. Do not under any circumstances promise to keep it a secret.



Make it clear that you are taking them seriously and acknowledge how difficult this must be.



Allow the young person to speak at their own pace.



Reassure the young person that they are doing the right thing in telling you.



If you need to ask questions, then only ask questions for clarification. Avoid asking questions that suggest particular answers, avoid asking probing questions – you do not need to know the detail, that is the job of the experts.



Let the young person know what will happen next – that you will need to inform the Director. Record all the details of what was said. Where possible use the exact wording used by the young person, do not try to interpret any of the information yourself. Record details such as names mentioned, dates, times, who the information went to, what action was taken next. Sign and date the recording.



Take the information to the Director of the week. It is their responsibility to take the next steps e.g. informing social services and / or the police. Do not share the information with anyone other than the Director of the week.

v1 April 2011

Page 35 of 41

Code of Behaviour for MCYC staff

General Good Practice Do

treat everyone with respect. Take notice how young people react to your tone of voice and manner

provide an example you wish others to follow.

plan activities so that they involve more than one person or at least are in sight or hearing of others. Avoid spending too much time alone with any young person

respect a young person’s right to personal privacy. It is OK to touch young people in a way which isn’t intrusive or disturbing to them or to observers – but be careful

provide access for young people and adults to feel comfortable enough to point out attitudes or behaviours they do not like, and try to provide a caring atmosphere.

remember that someone else might misinterpret your actions, no matter how well intentioned.

act as an appropriate adult role model.

Do not

permit abusive youth/peer activities (eg bullying, ridiculing).

Do not

make inappropriate comments, or have inappropriate verbal banter with young people.

Do not

do things of a personal nature that a young person could do for themselves, such as going to the toilet or changing clothes.

Do not

jump to conclusions without checking facts.

Do not

make suggestive remarks/gestures or tell sexist/homophobic ‘jokes’.

Do not

rely on your good name to protect you. It may not be enough.

Do not

believe it could not happen to you. It could.

v1 April 2011

Page 36 of 41

MCYC Specific Guidance Male leaders: No male leaders to be on the girls field or surrounding area before breakfast and after evening session – this is when the female campers may be getting washed and changed and is a time when you may be vulnerable to allegation. Female leaders: No female leaders to be on the boys field before breakfast and after the evening session for the same reason. On Sports day ensure all campers wear appropriate clothing e.g. clothing that will not go see through when wet. All leaders: Be aware of the external environment and how your actions could be perceived outside of MCYC. Whilst at MCYC things like waking young people up by putting them on the field, throwing water in chalets at a wet week may be done in a spirit of fun, however could be construed as bullying. Please be aware that any ‘awards’ given to young people at the end of the week should be positive and designed to boost not undermine confidence and self-esteem. After Camp: It is good to foster positive relationships however avoid creating dependency relationships. Remember you have only known the young person for one week and there may be someone in the young person’s home church who is more able to deal with the young person and their issues. Be aware of the potential dangers of meeting young people in a one-to-one setting without parental consent. Try to avoid taking a young person to your home/meeting up after camp on a one-to-one basis. If you do arrange to meet with a young person do so in a group setting or involve another appropriate adult.

v1 April 2011

Page 37 of 41

ACTIVITY CONTACTS

Abersoch Sailing School

01758 712963

ATB Mountainboarding

01758 740750

Beacon Climbing Centre

0845 450 8222

www.beaconclimbing.com

Beddgelert Mountain Bikes

01766 890434

www.beddgelertbikes.co.uk

Boulder Adventures, Padarn

01286 870556

www.boulderadventures.co.uk

Cilan Riding Stables

01758 713276

www.ridingwales.com/members/cilan/

Clynnog & Trefor Coaches

01286 660208

Ffestiniog Railway

01766 516000

www.ffestiniograilway.co.uk/

Glasfryn Park

01766 810202

www.glasfryn.co.uk

Greenwood Centre

01248 670076/671493

www.greenwoodforestpark.co.uk

Llechwedd Slate Caverns

01766 830306

www.llechwedd-slate-caverns.co.uk

Llyn Golf

01758 701200

www.pen-y-berth.co.uk/golf-north-wales.htm

Plas-y-Brenin

01690 720214

www.pyb.co.uk

Porthmadog Leisure Centre

01766 512711

www.gwynedd.gov.uk/gwy_doc.asp?cat=2539&doc=2655

Pwllheli Leisure Centre

01758 613437

www.gwynedd.gov.uk/gwy_doc.asp?cat=2539&doc=2653

Ropes and Ladders

01286 872310

www.ropesandladders.co.uk

Ropeworks

01766 819187

www.ropeworks.co.uk

Sea Fishing

01691 650223

www.seafishnorthwales.com

Snowdonia Riding Stables

01286 650342

www.snowdonia2000.fsnet.co.uk

Sygun Copper Mine (Beddgelert)

01766-890595

http://sygun-coppermine.co.uk/index.htm

The Ranch, Harlech

01341 241358

www.actioncentres.co.uk/the-ranch/index.htm

Welsh Mountain Zoo

01492 532938

www.welshmountainzoo.org

v1 April 2011

www.abersochsailingschool.com/

Page 38 of 41

COMPLAINTS PROCEDURE 1.

Introduction Merseyside Christian Youth Camps (MCYC) aims to provide a holiday service through transparent policies and procedures that are fair and responsive to the needs of our service users. When dissatisfaction or conflict arises, however, the aim is that this should be resolved as quickly and informally as possible, whilst ensuring that unresolved issues are not left unaddressed, and the service user is aware of their right of access to the Complaints Procedure.

Who can complain? This procedure is available to anyone who is receiving a service from MCYC or who has been refused a service. This includes a child or young person or someone acting on their behalf, a volunteer leader or a church or person acting on its behalf.

3. 3.1

Nature of complaint The complaint can be about any aspect of the service provided by MCYC.

3.2

If the complaint concerns allegations of abuse against a child, the child protection procedures will be followed and the allegations referred to the local authority for investigation.

3.3

If the complaint concerns allegations of a criminal offence, the matter will be referred to the Police.

3.4

In the event of a complaint being referred to a different procedure, a full explanation will be given to the complainant.

4. 4.1

Informal resolution of a complaint A copy of MCYC complaints leaflet should be provided to all partnering churches and available for download on the MCYC website. A full copy of this complaints procedure will be provided to service users on request.

4.2

When a service user is at Camp and indicates to a volunteer member of staff that s/he wants to make a complaint, this will be communicated to the Director of the week as soon as practicable.

4.3.

If the complaint is about the Director of the week, the complaint should be made to either Assistant Director.

4.4

The Director (Assistant) will speak to the complainant to discuss the nature of the complaint and to seek her/his agreement to the matter being dealt with informally if this is appropriate. If this is not given, the Director (Assistant) will discuss with the complainant whether the formal procedure should be implemented. (The Director [Assistant] may also decide that the nature of the complaint means that informal resolution is not appropriate, and that the formal procedure or some other procedure should be instituted.)

4.5

If there is agreement to proceed towards informal resolution, the Director (Assistant) will investigate the substance of the complaint and attempt to reach a resolution of the matter that is acceptable to the complainant.

4.6

If the complainant is satisfied with the outcome being suggested, the matter will be concluded. If not, the complainant will be offered the option of taking the complaint to the next level and the matter will be dealt with by the MCYC Executive.

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4.7

Whoever deals with the complaint will write a report outlining the nature of the complaint and the outcome. A copy of this report will be sent to the complainant and a copy forwarded to the Chief Executive Officer (CEO) and retained on the Complaints File.

4.8

The aim should be for informal resolution of a complaint to be achieved as soon as possible but in any case neither of the two stages should individually be longer than 28 days.

4.9

If the matter is still not able to be resolved, the complainant will be offered the option of instituting the formal procedure.

5. 5.1

Formal procedure The complainant will be asked to write to the CEO, stating the nature of the complaint and her/his wish for the complaint to be investigated under formal procedures.

5.2

The CEO will liaise with the Chairman and, as an Executive, will commence an investigation of the complaint and provide a report on the investigation as soon as possible but in any case within 28 days of the start of the investigation.

5.3

A written response will be made to the complainant on the action to be taken by MCYC in response to the complaint.

5.4

If the complainant is satisfied with the response, the complaint is concluded. The papers relating to the complaint will be filed on the Complaints File,

5.5

If the complainant is not satisfied with the outcome s/he will be offered the opportunity to make representations either in writing or in person, to a panel of three members of the MCYC Council (MB).

5.6

The panel will have had no prior involvement in the consideration of the complaint, but will review all the reports available and consider them in the light of the representations from the complainant. They will also be entitled to interview the Executive to help clarify any of the issues raised by the complaint.

5.7

The panel will reach a conclusion on the action to be taken by the Executive in response to the complaint, and this decision will be final.

5.8

A complainant who remains dissatisfied at this stage will be informed that MCYCâ&#x20AC;&#x2122;s Complaints Procedure is concluded, and s/he will be advised of other avenues for complaint â&#x20AC;&#x201C; specifically the Trustees of the Tyn-y-Nant Christian Centre.

5.9

A report of the complaint will be retained on the Complaints file.

If the complaint is about a member of the Executive, it will be considered by a panel of 3 members of the MB. The complaint will be notified of the Panelâ&#x20AC;&#x2122;s decision in writing, together with their reasons and any actions they have taken as a result of the complaint.

7. Review of complaints The Executive will conduct an annual review of complaints made against MCYC and the outcome of those complaints. The Executive will use this review to assess the functioning of the Complaints Procedure, and to make adjustments as are considered appropriate to the procedure or the manner in which complaints are handled.

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The Executive will also identify any pattern in the nature of complaints being made against MCYC which may indicate revision of MCYCâ&#x20AC;&#x2122;s policies and procedures in other areas. The Executive will also identify any pattern in the nature of complaints being made against MCYC which may indicate revision of MCYCâ&#x20AC;&#x2122;s policies and procedures in other areas.

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