J anuar y2015
1673-Manufacturers Ad_1117-Manufacturers Ad 11/13/13 4:36 PM Page 2
Now, three generations strong, pictured above are Mark Pellegrino, Peter Bohrer, John B. Pellegrino Jr. & John B. Pellegrino Sr., PE
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THREE GENERATIONS
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MADE IN AMERICA
BUSINESS M A G A Z I N E Manufacturer & Business Association
VOLUME XXVIII, NUMBER 1
Solutions Provider, Strategic Partner Growing in Services and Support / Page 10
JANUARY 2015
10 3
January 2015
Blue Ocean Strategy Center
EDITORIAL >
FEATURES >
7 / Health Matters
3 / Spotlight
How new concierge health services can be a big benefit for executives.
Michael Squeglia, president and owner of B.F. Fields Moving & Storage in Erie, talks about the company’s 110th anniversary and what he believes is the secret to its success now and in the future.
DAVID WEIR
9 / Legal Brief Why you should make sure that your business is fully prepared for a fire, spill or similar emergency. ROBERT E. GANDLEY
Happy Anniversary!
employers in the region, the continuous operation and service to As we celebrate our 110th year of the hundreds of MBA member is proud to recognize and congratulate Manufacturer & Business Association embody the essence anniversaries in 2015. These employers companies that also are celebrating milestone innovative ideas and an eye Dream, risk-takers who started out with of entrepreneurship and the American all you continue to do so today. Thank you for and — market to services and toward bringing their products the MBA, may you enjoy in your communities and, on behalf of do to create economic growth and prosperity continued success now and in the future.
Happy anniversary!
175 Years… CMI Energy LLC, Pleasant 140 Years…
Ridge Manor
Vincent Erie County Bar Association, Saint
Health Center
130 Years…
Inc., JamesBaumann Brothers Carpetowne
town Coating Technologies
125 Years… Knights of St. John Bldg. Association,
McCreary
Roofing Co. Inc.
120 Years…
Connections, Asbury Graphite Mills, Inc., Early Club, State Line Supply Company
Inc., Erie Press Systems, Erie Yacht
Moving & Storage, Wholesale Manufacturer & Business Association, Corporation, The Country Grocery Company, Rogers Brothers Co. Club, The Keystone Friction Hinge
110 Years… Amsteel Co., B. F. Fields Inc. Jefferson
G. J. Miller Auto 100 Years… Electric Materials Company, Osborne-Williams Funeral Supply, Klein Plating Works, Inc., Home/Cremation Loan Assoc, Armstrong County Building and Group, Erie Plating Company, Bob Boob Garage, Erie Insurance MacLean-Fogg Components Hoffman Diamond Products Inc., Discount Company, Osborne Solutions, Mahoning Consumer Motors Inc. Builders Supply Company, Zook
90 Years…
Durst Trucking 80 Years… Armstrong Insurance Agency, Hardware Inc., Montgomery’s Company, Erie City Memorials, Wagner’s Wheel Alinement Inc. Galaxy Federal Clarion Federal Credit Union, John V. Schultz Company Credit Union, Interlectric Corporation, B. Constable Stores Inc., Tom Inc., Redinger Realty, Inc., Roy Triangle Gasoline Company, Stehle Mobile Home Parts, Zacherl Motor Truck Sales Inc. WACOPSE Federal Credit Union,
75 Years…
Ferrier Corry Manufacturing Company, Jameson’s Candy, Inc., Hardware, Inc., Greenleaf Corporation, Penn Beer Company, Power Parker Brothers Well Drilling, Inc., Drives Inc.
70 Years…
220 Years… Elk Creek Inn/General Store
60 Years… Aetna Machine Company, Altman-Hall
Associates,
Restaurant, Clinch-Tite Inc., Art Heary & Sons Inc, Barbato’s Inc., Dahlkemper Landscape Corporation, Crawford Machine Co., Co., Dick McCall, Inc., Fleming Architect & Cont., Davano Paving Shop, Inc., Long Acres Potato Tire & Auto Service, Grice Gun Meadville Forging Company, Farms, Max Greeley & Sons Inc., Ridgeview Farms, Robertson’s Miller Sewer and Drain Cleaning, Marys Box Company Inc. Flooring & Countertops, St. Company,
50 Years… Alex Roofing Inc., Burns Manufacturing Inc., Country Fair,
Precast Cooper Lake Farms Inc., Coudersport Frewmill, Die Crafts, Inc., Inc., DePasquale Staffing Services, Inc., Kurtanich Engineers & Indus-Sales Inc., Kelly Erectors, Center LLC, Lake Latonka Associates Inc., Kytchak Chiropractic Carbide Inc, Martell Sales & Property Owners Assoc. Inc., Leech Projects Inc., Serv-A-Care Service Inc., Pennsylvania Elks Major Law Firm, SJL of Pennsylvania, Inc., Servco Services, Inc., Shafer Inc., Tamarack Packaging Sporting Goods, Inc., T. Bruce Sales, Wilmington Die, Inc. Limited, Truckmen Services, LLC, Cox Garage BRC Inc., Clarion Forest VNA Inc., Dailey Supply, Inc., Delta Galil Doors, Inc., Cronk Insurance Inc., Solutions, Erie Eye Clinic, Erie USA Inc., ECCA Payroll + Business Inc., Fairfield Manufacturing Fire Equipment Inc., Evergreen Elm, & Heating, Gregory A. Perry, Co. Inc., Fulton Plumbing, Wiring Wood Products, Inc., J. Griebel’s Dairy Farm, LLC, Horizon Kasgro Rail Corporation, V. Manufacturing Company, Inc., Shore Auto Lake Co., Electric King Keystone Foundry Division, and Wagner, Middlesex Sales, Mears Tool & Die Inc., Meyer MPE Machine Tool Inc., Diner, Modular Engineering Company, Heating, Northwestern MSM Coal Company Inc., Northwestern & Bob’s Auto Body II, Inc., Welding & Machine Co. Inc., Randy Construction, SinterMet, LLC, Salt Painting, Inc., Salvatore Zeolla Performance Parts, The Strano Inc., Builders Custom Smith’s The Kitchen Village, Inc., Togi’s Blessing Insurance Agency Inc.,
40 Years…
Tri-County Industries Inc., Sub Station, Tri County Developers, William Rush Insurance, Zanita Walt’s, Warren Tire Center Inc., A. Zacks-Gabriel, Esquire
Anesthesia Allegheny Electric Service Inc., Associates, Atlantic Equipment Consultants, Armstrong Eye Care Authority, Belser Hale, Specialists Inc., Bear Creek Watershed Bigusiak Trucking, Inc., Inc., Bernard Stuczynski & Barnett, Collision Center, Boyle Blackbird Industries, Inc., Bonnell’s LLC, CAV Dental Studio, Inc., Business Records Management Young & Sons Masonry, LLC, Center Carbon Company, Charles Foods, Community Health Chico’s Travelers Inn Inc., Classi-Co Opthalmology of Erie, Net, Composiflex Inc., Contemporary Corrugated Specialties Inc., Cornerstone Construction GS LLC, Equipment Sales, Devonian Custead’s Sawmill Inc., Dennis Truck Dr. Richard Reichel DMD Resources Inc., Dovetail Gallery, Svc., E.L.M. Enterprises, Inc., PC, DuBois Emergency Medical & Smith, Fralo Industries Ely Ellwood Quality Steels Company, Dev Authority, Fulton Forest Inc., Franklin Industrial & Comm Inc, Gene Davis Sales Rodgers N & G Products & L & S Logging, Cabinet, Greenwood General & Service, Great Lakes Case & Insurance Agency, Hand Store, H & H Aero, Inc., Hamilton Center, Harts Run Veterinary & Upper Body Rehabilitation Hytech Tool & Design Hospital, Hepler General Contracting, Machine Co. Inc., Kaleida Company,Intech Metals Inc., Jensen Inc., Leo’s, Pneumatics Machining Inc., Kellner’s Fireworks, Local Motion Hair Design, & Hydraulics, Inc., Lignitech, Ltd., Mark’s Tire Service, Mahaffey Laboratory Ltd., Marketplace, Open Flow Gas Supply Inc., Oesterling’s Concrete, Inc., Pierce & Petersen Oil Company Corporation, Painter’s Auto Inc., Precision Feedscrews Inc., Inc., Pittsburgh Plastics Mfg. Inc., Inc., Primo Distributors Inc., Precision Pattern & Woodworking Abrasives, Inc., Quality Pro America Premium Tools, Production Rick Meabon Transport Mold, Inc., Quality Steel Fabricators, Ronald W. Helminski, D.M.D., Corp., Rodgers Brothers Inc., Inc., Shoreline Construction Royal Flush Inc., Shoe Fly Shoe Steadman Tool & Die, Company, Inc., Slippery Rock Associates, Thor-O-Tire Inc., United States Inc., Tettis Plumbing & Heating, Inc., Vlahos Accounting, Inc., Calibration Inc., Venango Steel J. Madden, Esquire, P.C., Waste Treatment Corporation, William
30 Years…
Inc., Garden’s Veterinary Franus Architectural Associates Inc., GeoSource Inc., Jane Hospital, Gary K’s Auto Sales, Inc., JEL Corporation, Theuerkauf Designs, Jane’s Stromboli Johnsons Tire Service, Inc., John A. Romeo and Associates Inc., Inc., KVF Associates, Inc., Joseph R. Kalik, D.O., Koldrock Water’s M.D., Means-Lauf Super M. K. and Associates Inc., Marc Maslov, Corporation, Miller Overhead Drug, MGM General Construction PA Medical Transport Inc., PA Door Company, MOL-DOK Inc., Inc., Perry Construction Sintered Metals, Inc., Papa Advertising Inc., Provider Resources, Group, Inc., Progressive Wood Working, Road Auto Sales, Robbins Inc., Reno’s Trailer Sales Inc., River F. Savolskis, CPA, Simpson Financial Advisory Service Inc., Robert Lewis Contracting Inc., T.C. Machine, Stello Foods, Inc., Steve Trans 58, Unlimited Staffing Rogers, LLC, Toby Food Group, Inc., Insurance Agency, Vinco Inc., Inc., Velocity Network, Inc., Vicary Technology Consultants W. C. Rasely Resellers Inc., Walczak Construction Co., Wenco Inc., Watts and Pepicelli, P.C., Weld-It Unlimited, Woodlands Bank Castle, Inc./TROMI Inc., Wild Birds
Co., Action Accutool, Actco Metrology Services & Baths Inc., Beacon Auto Service Inc., Bayfront Kitchens Inc, BHL Partnership, Lubricants Inc., Belco Tool & Manufacturing, Area Sewage Authority, Bob’s Irresistible Auto Sales, Brockway Inc., Creative Color Display Carver International Inc., Corry NFS Jewelry Connection, Inc., D & S Tool & Supply Co., Dahlkempers Carbide, Inc., Dr. Sharon DieTech Tool & Die, Inc., Dimension Insurance Eades Partnership, Limited A Miller, DuBois Inn & Epstein, LLP, Elk Creek Agency, Ekker, Kuster, McConnell Inc., Erie Contract Interiors Timber Co. Inc., EnTech Plastics Products, Global Custom Inc., Extendicare Inc., G & S Safety Advisors, Home 2 Me, Inc., Decorating, H & K Inc., HBKS Wealth Inc., JBM Technologies, John International Quality Consultants & Garden Center, Keystone M. Gorlowski, M.D., Kane Lawn Wireline Services, Leah LLC, Ridge Designs, Inc., Keystone Works Inc., Maxpro Manzi Services Inc., Marino Construction Concrete Construction LLC, Technologies, Inc., Montagna Surgery, Oil City Warehouse Muzyka Electric, New Age Plastic Association, Palace Business Mall, Oil Valley Internal Medicine Penn-Sylvan International Centres Inc., PEMS Holdings LLC, Rien Construction Company, Inc., Redbank Chevrolet Inc., Senchak Electric RSJ Enterprises Inc., Russell Landscaping, Timothy J. Smicker O.D. & York Seaway Inc., Seneca Printing Express Inc., LTD, USA Choice Internet, Associates, Troyer Sand & Gravel, Inc., Armanini & 25 Years…American Health & Safety Bear Metallurgical Inc., Kolodychak LLP, A-Tech Collision Group, Boetger & Company, Bensur Creative Marketing Inc., CMJ Corporation, Associates, Inc., Butler Technologies Artificial Limb & Custom Inc., Supplies, Sports Consumer Direct Czech Tool Inc., DeLullo Brace Inc., Custom Machine Specialties, any records as of November 2014. We regret Services Inc., Dollinger’s Home Anniversary information is based on member at 814/833-3200 Trucking Corp., DJA Inspection Manufacturer & Business Association errors or omissions. Please contact the Drumheller Creative, for inclusion in future publications. Improvements, Inc., Dr. Mark R. Gammello, or 800/815-2660 with updated information Field’s Custom Slaughtering, Inc., Evergreen Contracting Inc.,
20 Years…
10 / Logistics Plus Learn how Logistics Plus, a worldwide freight management and logistics solutions company, has become one of the nation’s fastest-growing private companies, operating out of its global headquarters and retail space in the historic Union Station.
15 / On the Hill Guest columnist and former U.S. Congressman Phil English discusses the sea of change in Congress and what the manufacturing community can anticipate as the key issues that will be in the forefront.
< SPECIAL SECTION 22 / Milestone Anniversaries Join us in congratulating the Association and the hundreds of MBA member companies that are celebrating milestone anniversaries in 2015.
DEPARTMENTS > 4 / Business Buzz 16 / HR Connection
5
18 / Legal Q&A 25 / People Buzz
2015 MBA Government Affairs Raffle Drawing It’s FREE! Register to become a new subscriber to the digital edition of the Business Magazine at www.mbabizmag.com and get a chance to win two seats to an upcoming MBA legislative luncheon, five copies of our annual Legislative Directory, an embroidered, nylon American flag, plus two new MBA coffee mugs! Drawing to be held February 19. January 2015 > www.mbabizmag.com > 1
SPOTLIGHT > In business, a company’s milestone anniversary is a celebration of its continued staying power and longevity. It is also a time to commemorate past accomplishments, while strengthening relationships with employees and customers alike. The Business Magazine recently spoke with Michael Squeglia, president and owner of B.F. Fields Moving & Storage in Erie, to learn about the company’s 110th anniversary and what he believes is the secret to its success now and in the future.
VOL. X X VII, NO. 12 JANUARY 2015
B.F. Fields Moving & Storage is marking a major milestone this year by operating in the Erie area for 110 years. Briefly share with our readers how the company got its start. Benjamin Franklin Fields founded the company in 1905 with a wagon and a team of horses. In those early days, the basic service was moving people’s household goods. How did the company evolve to where it is today? Until 1947 the company was located at 22nd and Raspberry. We became agents for North American Van Lines in 1947, which allowed us to offer services worldwide, and the company was taken over by Ben’s daughter and son-in-law, Helen and Tony Milano. As the company grew, it needed larger warehousing capacity and, in 1958, the company moved to 848 East 12th Street. In 1972, Helen and Tony retired and the business was then taken over by their son and daughter, Bob Milano and Gerri Hammond, and my father, Richard Squeglia. In 1996, the company was sold to my father and I, and, in 2000, we moved to our current location at 945 Downing Avenue. Presently, B.F. Fields Moving & Storage coordinates moves for the military, businesses, families and corporate employees originating anywhere in the world. Describe some of the services offered at your offices and warehouse facilities in Erie. Over the years the company expanded into other services including transportation of sensitive electronics, hospital equipment and commercial storage. We also are heavily involved in asset management for hotel renovations, college dorm construction, and new restaurant/business constructions. This entails receiving, warehousing and delivery of all items needed to outfit these institutions. We also provide final mile deliveries of various Internet products throughout the tri-state region. Our trucks can be found making in-home deliveries to locations in New York, Ohio, and into many of the surrounding counties in Pennsylvania. How many people do you employ and how diverse are their job roles? While our employment levels may vary, we consistently employ a minimum of 13 people. Their tasks vary from sales, accounting, logistics management, packing, loading, and the transportation of residential and business items. The moving-and-storage business is focused on exceptional customer service. Tell us about how you deliver this experience, including the use of your satellite tracking system in your operations. Gerry Hammond established the foundation for our customer service philosophy, and we have continued to build upon it. We believe that exceptional customer service comes from having a team of employees that enjoy working for your company. I know it may sound like a cliché, but I feel if our employees are happy that extends to the service they provide to the customer. Regarding our satellite tracking system — it allows us to stay in constant touch with our drivers, ensuring the customer is kept up to date on the status of their goods and the timing of their delivery. Finally, what do you believe is the secret to B.F. Fields’ longevity? The longevity of this company is attributed to my father, Richard Squeglia, and the manner in which he handled the company’s fiscal and operational issues, as well as continuing the company’s philosophy of always putting the customer first; his contributions provided a strong foundation for us to leverage our future growth. To this day, with more than 100 years of combined knowledge in the industry, our employees continually work to find solutions for our customers, whether it is moving household items across town, a piece of machinery across the globe, or providing storage and management for a hotel construction site. To learn more about B.F. Fields Moving & Storage, visit www.bffields.com.
Contact: Karen Torres
Manufacturer & Business Association Board of Governors
Joel Berdine John Cline Harry Eighmy Andrew Foyle Mark Hanaway Donald Hester Bill Hilbert Jr. Timothy Hunter Phil Katen Paul Kenny Jeff Plyler Sue Sutto Mike Weber
Editor in Chief
Ralph Pontillo rpontillo@mbausa.org
Executive Editor
Managing Editor & Senior Writer
Contributing Writers
Feature Photography
John Krahe jkrahe@mbausa.org Karen Torres ktorres@mbausa.org Robert E. Gandley David Weir Rob Frank R. Frank Photography 4320 Miller Ave, Erie, PA 16509 814/520-3985 www.rfrankphotography.com
Contributed Photography William Banks Advertising Sales
Patty Welther 814/833-3200 pwelther@mbausa.org
Design, Production Printing Concepts Inc. & Printing printcon@erie.net
ON THE COVER: Headquartered in the historic Union Station building in downtown Erie, Logistics Plus represents a diverse work force of more than 350 employees worldwide, with more than 100 shown here at The Brewerie, one of its longtime tenants at the Union Station complex. For full story, see page 10. Mission Statement The Manufacturer & Business Association is dedicated to providing information and services to its members that will assist them in the pursuit of their business and community interests. – Board of Governors Manufacturer & Business Association 2171 West 38th Street Erie, Pa. 16508 814/833-3200 or 800/815-2660 www.mbausa.org © Copyright 2014 by the Manufacturer & Business Association. All rights reserved. Reproduction or use of editorial, pictorial or advertisements created for use in the Business Magazine, in any manner, without written permission from the publisher, is prohibited. Unsolicited manuscripts cannot be returned unless accompanied by a properly addressed envelope bearing sufficient postage. The magazine accepts no responsibility for unsolicited manuscripts or artwork. The Business Magazine and Manufacturer & Business Association do not specifically endorse any of the products or practices described in the magazine. The Business Magazine is published monthly by the Manufacturer & Business Association, 2171 West 38th Street, Erie, Pa. 16508. Phone: 814/833-3200 or 800/815-2660.
January 2015 > www.mbabizmag.com > 3
Business Buzz EASTERN ALLIANCE TO ISSUE WORKERS’ COMP DIVIDENDS The Manufacturer & Business Association (MBA) is pleased to announce that 56 eligible member companies participating in its Workers’ Compensation Group Dividend Program through Eastern Alliance Insurance Group (EAIG), will receive a dividend payment. These eligible members were participants during the Program’s 20112012 group dividend year and will receive their proportionate share of the $70,000 group dividend payment, based on their audited premiums for that time period. The 2011-2012 group dividend year covers Program policies with effective dates from July 1, 2011 through and including June 30, 2012. According to the Association, “The group dividend is one of the unique features of our Program and a driving reason why the MBA chose to sponsor it. Through our partnership with EAIG, we are proud to make available to our members, both small and large, the opportunity to earn a dividend on their efforts to maintain a safe work environment.” Since 2009, the MBA and EAIG have partnered on the workers’ compensation program to provide competitive rates, superior claims and risk management service, with the potential to earn a group dividend. The dividend potential is contingent upon the entire group qualifying from an overall premium standpoint, and the group’s program year loss ratio (in the aggregate) being favorable for that given year. For more information, contact the Association at 814/833-3200 or 800/815-2660.
MACDONALD, ILLIG, JONES & BRITTON RANKED IN 2015 ‘BEST LAW FIRMS’ The law firm of MacDonald, Illig, Jones & Britton LLP has been ranked in the 2015 “Best Law Firms” list by U.S. News & World Report and Best Lawyers®. MacDonald Illig has been recognized as a Tier 1 firm in the Pittsburgh Metropolitan region in five practice areas including Commercial Litigation, Environmental Law, Litigation-Construction, Personal Injury Litigation-Defendants, and Trusts & Estates Law. The firm also received two Tier 2 rankings in the Pittsburgh Metropolitan region for Insurance Law and Litigation-Environmental. Additionally, the firm received a Tier 3 national ranking in Environmental Law. Firms included in the 2015 “Best Law Firms” list are recognized for professional excellence with persistently impressive ratings from clients and peers. To be eligible for a ranking, a law firm must have at least one lawyer listed in the 20th edition of The Best Lawyers in America© list
As a business owner, you know it is important to have someone you can turn to for trusted advice when you need it most. See what the credit union difference can do for your bottom line. Nathan Crouch,
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4 < www.mbabizmag.com < January 2015
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DEPARTMENTS > Contact: Karen Torres
for that particular location and specialty. MacDonald Illig attorneys included in the 2015 Best Lawyers in America© list are: James D. Cullen, Roger H. Taft, W. Patrick Delaney, Mark J. Shaw and Craig Murphey.
banner sign system will not fray, tear, shred, crack or wrinkle due to the combination of the durable PolyMetal panel and uniquely engineered “No Fly Away” vertical mounting bracket.
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The weather-resistant banner of PolyMetal material can be routed into custom shapes then adorned with solvent inkjet printed graphics having a UV protectant, making design possibilities endless for these longlasting banners. The “No Fly Away” vertical mounting bracket eliminates lost banners, electrical hazards and utility damages while simultaneously allowing the banners to easily be changed for seasonal events.
HOWARD INDUSTRIES ISSUED PATENT FOR SIGN SYSTEM Howard Industries is proud to announce their recently issued U.S. Patent #8,863,419 for their PermaBanner Sign System. According to the company, the system is distinct from fabric banners in that the pole-
According to the company, the PermaBanner Sign System can be used for marketing and branding campaigns throughout facilities, and can additionally provide navigational assistance to facility visitors.
HOFFMAN INDUSTRIAL CO. MOVES TO NEW HEADQUARTERS The team at Hoffman Industrial Co. recently announced that they have moved to a new modern facility at 1510 Irwin Drive in Erie, Pennsylvania.
Fairview Township-based Howard Industries is a leading wholesale manufacturer of exterior and interior architectural signage.
Hoffman Industrial Co., which has been in business since 1846, is the oldest company on record in Erie. The company includes professional riggers, movers and installers of industrial plants and equipment serving the tri-state area. Projects range from single machines to complete facility relocations.
For more information, visit howardindustries.com.
For more information, visit www.hoffmanindustrial.com.
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January 2015 > www.mbabizmag.com > 5
PUBLIC STRATEGIES Public Strategies is a service offered by Knox McLaughlin Gornall & Sennett, P.C. for public policy consulting, governmental relations, strategic communications, and relationship building. Our attorneys provide a unique perspective into local, state and federal government as well as economic development issues in our region and state. We have cultivated relationships that are critical to the success of major projects. We know what it takes to translate these relationships into tangible success.
Knox McLaughlin Gornall & Sennett, P.C. Erie, PA | Jamestown, NY | North East, PA 814-459-2800 | www.kmgslaw.com
Public Policy Consulting • Strategic Communications Legislative Tracking and Bill Review • Governmental Relations
EVERYONE MAKES PROMISES, BUT AT INSURANCE MANAGEMENT COMPANY WE DELIVER IMC personnel are both professional and knowledgeable in all areas of risk management. They go the extra mile to insure comprehensive coverage with competitive pricing.
The team at IMC is an essential part of our team at ISM. They provide value above measure in regards to our property and liability insurance needs. James J. Rutkowski, Pres. Industrial Sales & Manufacturing 176 Employees, Machining, Fabrication, Assembly, Testing and Finishing of Machined Products
Dave Tullio, President Custom Engineering 140 Employees, Contract Manufacturing, Fabrication, Machining, Heated Platens
The IMC philosophy and culture fits perfectly with our goal of providing the fastest, most reliable service to our customer.
IMC takes the time to understand our risk management needs. More importantly, they take the time to implement solutions. Bill Kane, Chief Financial Officer Iten Industries 176 Employees, Manufacturer of Thermoplastic and Thermoset Stamped, Molded, and Machined Plastic Parts
Tim Hunter, President & CEO McInness Rolled Rings 80 Associates, Forged Steel Rings
For nearly 20 years IMC professionals have exceeded expectations proactively and reactively. Their knowledge and integrity is world class.
IMC continues to provide exemplary service and constantly monitors our business to ensure that our Company is well protected. It is nice to have such a responsive service provider that is always on the ball. Stephen M. Sada, Secretary/Treasurer Channellock, Inc. 400 Employees, Hand Tool Mfg.
Scott P. Kalmanek, Secretary/Treasurer/CFO Joy Cone Co. 583 Employees, Bakers of Cake, Sugar and Waffle Cones
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Since March of 2000 IMC has been delivering to Jamestown Container Corporation what they promised, “SERVICE BEYOND EXPECTATIONS”. We have found their knowledge, expertise and follow through to be unmatched in the industry; truly a world-class organization. Richard Weimer, VP of Finance Jamestown Container Corporation 350 Employees, Serving all your Packaging Needs
IMC has been providing our property casualty risk management solutions for more than a decade. The IMC team has tremendous depth in experience, knowledge and contacts with relevant experts. They have brought value as an integral part of our risk management program to include plant inspections, disaster planning initiatives, coordination of global policies. They understand the subtle details which insure that insurance will work as expected while keeping the cost under control. John A. Ross, CFO Kurt J. Lesker Company 340 Employees, Manufacturer Vacuum Deposition Systems and Components
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Health Matters
EDITORIAL > By David Weir
New Concierge Health Services a Big Benefit for Busy Executives The health of a company’s leadership team can never be taken for granted. The health of a company and the health of a company’s executives are closely connected. The challenge for many companies is how to help their executives — all of whom have a heavy work commitment — find the time needed to adequately take care of their health. To help companies meet that challenge, a new set of services — known as executive concierge health services — has been developed to give top executives streamlined access to high-quality, efficient care.
function testing, EKGs, bone density testing and chest X-rays.
services for spouses and domestic partners.
With executive concierge health-care services, an executive does not need to take multiple days and time off from work for appointments, which can sometimes lead to the executive not getting the care required to maintain his or her health. In addition, we find that offering a private waiting area with amenities such as Internet access, enables a busy executive to keep tabs on work while also receiving essential medical services.
The Advantages It is easy to understand what executives like about these services — the personalized care and attention is a big plus. In our experience, we find that our executive concierge healthcare providers enjoy developing personal relationships with patients. Companies that offer executive health-care concierge services ensure that their executives receive the preventive health care they need to continue to stay in good health and to lead the organization.
The Basics Executive concierge health-care services are a convenient, efficient, and effective way to assist and support busy executives in the management of their health.
Additional Benefits Coordination of care, priority appointments with specialists, and direct access to medical professionals are all equally important benefits of executive concierge healthcare services. Executive concierge health-care services facilitate coordinated care by making it easy for the executive to communicate with the concierge team 24/7 via phone or email. The ability to make appointments on the same or next business day is another big advantage, as is coordination of specialty and hospital care.
It has been our experience at UPMC WorkPartners that executives appreciate receiving preventative exams, health consultation, and advice, all in one day. With executive concierge health-care services, an executive can receive all the recommended tests and procedures needed based on age and gender, in one place and at one time. The tests can include: vision testing, audiograms, comprehensive laboratory testing, pulmonary
Executive concierge health-care services can be customized to fit the specific needs of a company and its leadership. Depending on the plan, extra services can include priority dermatology appointments, travel consultation and vaccination, and
When a company offers executive concierge health-care services to its executives, it is making a statement: The health of its executives is important. When a company offers these services, it ensures that its executives will get the care they need and that they can focus on successfully leading the company.
In our experience, another benefit for executives is the personal relationship that exists between the executive and the physician and staff. This ensures timely service and personalized attention.
It’s important to note that executive concierge health-care services also can be a strategic tool in the recruitment and retention of executive talent and ensuring leaders remain healthy as they lead their organization to success. For information about the UPMC Executive Health Program, contact UPMC WorkPartners at 1-866-2293507 or info@workpartners.com. David Weir is president, UPMC WorkPartners, which is part of the UPMC Insurance Services Division. The UPMC Insurance Services also includes: UPMC Health Plan, UPMC for Life, UPMC for You, UPMC for You Advantage, UPMC for Kids, Community Care Behavioral Health, LifeSolutions, EBenefit Solutions, and Askesis Development Group.
January 2015 > www.mbabizmag.com > 7
YOUR SHIP HAS COME IN! THE ALL NEW!
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Legal Brief
EDITORIAL > By Robert E. Gandley
Is Your Business Fully Prepared for a Fire, Spill or Similar Emergency? Events such as fires, explosions or major spills can have a sudden and drastic impact on your business. While business owners typically have at least a basic evacuation plan and know to call 911, not all businesses take the additional steps needed to prepare fully their facility personnel and emergency responders. Significant advance preparation is needed to truly minimize the effects of such a disaster. There have been several local instances where fire departments have delayed entry to a facility on fire because nobody knew exactly what materials were burning and what toxins that fire might be emitting. As a result, firefighting efforts were hampered and delayed, and the value of the property loss and the size of the business interruption grew due to something as simple as a missing material safety data sheet (MSDS). To the other extreme, there also was a local incident where responders entered a fire scene without fully knowing what was burning, resulting in more than a million dollars in damage to firefighting equipment and numerous firefighters seeking treatment for respiratory problems. In both cases, this is a nightmare scenario for a business owner, and it is the type of event that could challenge the very existence of a business. Resources Available Fortunately, with a reasonable amount of effort up front, the likelihood of such a scenario playing out at your facility can be greatly reduced. As an initial matter, there are several regulatory programs that require many facilities to have formal plans in
place to deal with such emergencies. The Pennsylvania Department of Environmental Protection has a document on their website entitled “Guidelines for the Development and Implementation of Environmental Emergency Response Plans” to help facilities develop a spill/emergency response plan that will comply with numerous state and federal regulatory requirements. Preparing such a plan and having it available and accessible in an emergency (and not only located inside the facility) is a critical planning step. In addition, facilities that store in excess of a threshold quantity of any extremely hazardous substance (EHS) are required under federal law to work with the Local Emergency Planning Committee (LEPC) to develop an offsite plan to deal with a chemical spill or release. You might assume that your facility does not have any listed EHS chemicals onsite, and certainly not in excess of a threshold quantity. However, this is a dangerous assumption as planning thresholds can be exceeded by something as seemingly innocuous as several battery powered lift trucks (due to the presence of in excess of 1000 pounds of sulfuric acid in the batteries combined). All manufacturers and other entities with chemicals stored or used onsite should contact their LEPC to review their need for an offsite plan as well as to understand the additional Tier II reporting requirements that apply to other hazardous substances stored onsite. In Erie County, that contact is made through the Erie County Department of Public Safety. Data
provided to the Erie County LEPC is shared with Erie County’s Hazardous Materials Response Team as well as all local fire departments. Upcoming Workshop The Erie County LEPC has scheduled a training workshop for facility personnel for the afternoon of February 12, and businesses are encouraged to attend. The workshop will be geared toward working with facility Environmental Health and Safety personnel to evaluate chemical hazards, gather data on chemicals and begin preparing plans for dealing with such hazards. Please contact Brian Mesaros at 814/451-7924 to register. Providing this required information in advance allows the emergency responders to preplan for a potential event at your facility, which helps to ensure an efficient response. For more information, please contact Robert E. Gandley at MacDonald, Illig, Jones & Britton LLP, at rgandley@mijb. com or 814/870-7661.
Robert E. Gandley is a partner in the law firm of MacDonald, Illig, Jones & Britton LLP, where he practices in the firm’s Environmental Group. He concentrates his practice in the areas of environmental litigation and regulatory compliance in Pennsylvania and New York.
January 2015 > www.mbabizmag.com > 9
Solutions Provider, Strategic Partner Growing in Services and Support At Logistics Plus, transportation is their business, helping companies with project cargo and project management, import/export services, air and ocean freight forwarding, warehousing and distribution, global trade compliance services, LTL and truckload transportation, rail and intermodal services, and logistics and technology solutions. The company is headquartered in the historic Union Station building in Erie, Pennsylvania.
Jim Berlin, founder and CEO of Logistics Plus, started with a vision for his company that has now grown to more than 350 employees and offices around the world.
Big ideas require big thinkers — visionaries who can look outside the box and see the possibilities ahead. But to be successful in the highly competitive logistics industry, you also have to be a leader who can surround yourself with the right people — go-getters ready to make things happen at any time. At Logistics Plus Inc. in Erie, Pennsylvania, Jim Berlin is that man. Over the years, the founder and CEO of Logistics Plus — a worldwide freight management and logistics solutions company — has assembled a team of more than 350 employees who are standing out in the logistics industry, both globally and in its hometown. In fact, now approaching its 20th anniversary, Logistics Plus has secured its place on the Inc. 500|5000, an exclusive ranking of the nation’s fastest-growing private companies, and as a dynamic employer operating out of its global headquarters and retail space in the historic Union Station. Since moving into its current corporate offices in 2004, a lot has changed — both for Logistics Plus’ operations worldwide and locally in its quest to create a diverse and vibrant downtown. 10 < www.mbabizmag.com < January 2015
Restaurants, a hookah café, and now a wine room and hair salon, occupy Union Station, while the old Skinner Engine Warehouse, purchased a year ago, is providing warehousing space and a home to an airsoft recreational business. Still, the cornerstone of Logistics Plus’ success is its logistics and supply chain management business, which has experienced explosive growth in recent years. With offices in about 10 U.S. cities and nearly 20 countries, the $100 million-plus operation is a small but rising player in the competitive $703.8 billion global third-party logistics market. “In the last eight years,” Berlin explains, “Logistics Plus has continued to grow organically by expanding its customer base into more industries, hiring and training more new employees, building relationships with more carriers, refining our technology, and expanding our offerings to include more domestic transportation capabilities and a stronger global trade compliance service.” The most recent domestic growth came from the acquisition of Horizon Logistics three years ago, establishing new Logistics
Plus offices in Dallas, Houston, Los Angeles, North Carolina and San Francisco. Internationally, its newest offices are in India where Logistics Plus plans to open five more locations by year’s end. According to Berlin, the company also is beginning to venture further into South America — one of the world’s emerging logistics hotspots. “Overall,” states Berlin, “our growth has come mostly through diversification into other industries, such as energy, manufacturing, chemicals and retail — and in world markets with big energy projects in Turkey, Brazil, Eastern Europe and Indonesia.”
Expertise and Support
Logistics Plus has certainly evolved since 1996 when Berlin was given a one-year purchase order to manage domestic inbound logistics for GE Transportation Systems, Erie’s largest employer. Today, Logistics Plus has services that are as diverse as its customer base, offering solutions to both large and small businesses looking for a strategic partner to help them with their transportation or logistics needs. “We’re at our best when we can learn more about our customers’ businesses,” says Berlin, “and then do our thing so that they can focus on their core business.” The capabilities of Logistics Plus are indeed extensive. Whether it is working as a third- or fourth-party logistics partner, Logistics Plus “can help companies with project cargo and project management, import/export services, air and ocean freight forwarding, warehousing and distribution, global trade compliance services, LTL and truckload transportation, rail and intermodal services, and logistics and technology solutions. “We consider ourselves ‘a solutions company’ first and foremost with a reputation for handling all aspects of logistics from cradle-to-grave,” notes Berlin. At Logistics Plus, the trade compliance function is an essential component of its solutions. Adam Mook, Compliance Department manager, and Gretchen Blough, a Licensed Customs Broker, are part of a global team of 25 professionals who ensure that everything coming into or going out of the country does so legally and in compliance with all of the various international laws and customs regulations that govern the shipment of goods. “Our main goal is to help our customers understand what those global regulations are,” explains Mook, “and making sure that they are shipping their product in a compliant manner. “There’s basically two ways to look at it,” he says. “If a U.S. company is exporting its product from here to say, Malaysia, they may be able to handle the function of getting out of the United States, but they often don’t think about all the documentation requirements, packaging or labeling of the products for the import process in the country they’re shipping to. That’s where we come in and help, not just in getting it out of the U.S. side, but we also tell them how to prepare their product in order to get it into the country and to clear customs.” For example, if a customer has items that require U.S. Government issued licenses to export, Logistics Plus will go to that company’s location to learn about the product, from meeting with engineers who are designing it and what the intended use is, to who it’s sold to and who it’s end users are. This thorough research helps determine classifications and the appropriate export licensing regulations that apply to that specific product. “We spend a week or two at the company to learn about the products, develop an export or import compliance program, in the form of a written manual, and conduct work-force training explaining the overall process for the company,” notes Mook. “Then, we have services beyond that, which we perform, remotely, after the initial engagement of learning about the products. Ongoing, we classify all of their products for both ECCNs (export control classification number) and HTS
In the area of Global Trade Compliance, Logistics Plus has the consultants to help simplify the complexity of import and export regulations and provide procedures to keep companies in compliance.
(harmonized tariff schedule) code classifications, and we do that on an annual contract basis.” The Logistics Plus advantage is providing customers all the support they need for their compliance and logistics needs. “We add that expertise, and we add the customer service,” notes Blough. “There’s a lot of forwarders that have online sites that you can go to yourself, but you’re not getting a big picture there. You’re not getting someone that’s going the extra mile for you to make sure everything’s covered.”
Competitive Edge
Logistics Plus professionals not only assist in navigating the complex compliance issues of imports and exports, but they also provide the expertise to assist companies with taking advantage of free-trade agreements to gain a competitive edge. Free trade allows businesses to produce domestically and export to customers in other countries at the same cost as their larger competitors. Companies also can take advantage of lower costs of production or enhanced technologies that may not have been available to them in the United States. “If you’re importing or exporting, it lowers the landed cost of your goods, if those goods qualify for a free-trade agreement,” says Blough. “It’s much more complicated than people think, but we make it simple. The GEs of the world have their own teams to do that, where we help the smaller companies that don’t have that kind of expertise to read through the customs regulations and the country of origin requirements to qualify goods.” To compete globally, a business must also have a working knowledge of Incoterms® (international commercial terms). These internationally
Logistics — A Multibillion-Dollar Industry
A highly integrated supply chain network in the United States links producers and consumers through multiple transportation modes, including air and express delivery services, freight rail, maritime transport and truck transport. To serve customers efficiently, multinational and domestic firms, such as Logistics Plus, provide tailored logistics and transportation solutions that ensure coordinated movement of goods from origin to end user through each supply chain network segment. How big is this growing industry? According to recent statistics: • The U.S. logistics market size is $146.4 billion. • North American logistics market size is $176.2 billion. • Global logistics market size is $703.8 billion. January 2015 > www.mbabizmag.com > 11
recognized standard trade terms are used in sales contracts to make sure buyers and sellers know who is responsible for the cost of transporting the goods, including insurance, taxes and duties, to where the goods should be picked up from and transported to, as well as who is responsible for risk of loss or damage to the goods at each step during transportation. However, experts say Incoterms® are often the most misunderstood and underrated aspect of an international shipment transaction. “If you’re negotiating with someone who is much more savvy than you, you’re going to end up paying a lot more for your shipment than you originally anticipated,” notes Blough. Mook, who regularly hosts training seminars to assist businesses with Incoterms®, says he often hears of companies that weren’t prepared for how to maneuver in the international marketplace. “There was one seminar attendee who had sold a shipment of steel product to Poland. The seller sold on the Incoterms® rule called ‘delivered duty paid,’ where the seller has to pay for all the transportation costs, any duty and taxes in the country of import and also handle import clearance responsibility. The sale was a $400,000 sale, and there was a 15-percent duty rate on that type of product in Poland. In addition to that, there was 17-percent value-added tax, and they had to pay for all the customs fees on top of the freight. They actually lost money on the sale.” As a solutions provider, Logistics Plus can help small businesses understand and negotiate these terms of sale — and any other areas of compliance. “We provide a tailored approach,” notes Mook. “We care about the companies. We don’t just view them as a customer. They’re part of our team, and we’re accessible any hour of the day.”
2015 Global Trade Compliance Seminars
To assist area employers with their compliance needs, Logistics Plus will, once again, host Global Trade Compliance Seminars at the Manufacturer & Business Association Conference Center in Erie. To learn more or to register for one or more of the following sessions, visit http://www.logisticsplus.net/Compliance/Compliance.aspx. • February 12: Understanding NAFTA and other Free Trade Agreement Compliance • April 9: Export Letters of Credit • May 14: Incoterms® 2010 & Preparing Export Quotations • June 16: U.S. HTS Classification & Import Compliance • September 10: Navigating U.S. Export Control Regulations (EAR & ITAR) • October 15: Automated Export System — Electronic Export Information Filing • November 12: Creating an Export Management Compliance Program (EMCP)
This personal level of service is what Berlin describes as the “Plus” in Logistics Plus. “It’s definitely our talented and caring people. We look for imaginative thinkers who are willing to work 24/7/365 because they know that the freight doesn’t stop and that our customers are counting on us to help them be successful within their supply chains,” he says. “When we’re at our best, is when a customer works with one of our people one-on-one, in-person or over the phone. We’re very much a people-oriented business, and I think a lot of companies still appreciate that level of service in an industry that continues to push so much of its interactions online and through less personal channels.”
What’s Next?
With its focus on customer service and customer relationships, plus its expanded domestic transportation capabilities and a stronger global trade compliance service, Berlin and his team hope to take Logistics Plus to the next level. But what’s in store for the future is anybody’s guess. “I always joke that I don’t know for sure what’s going to happen today, no less a year or two from now, but our overall motto is to grow, and we will continue to do that because of our talent, our energy, our passion and our continued record of success,” says Berlin. “Growth equals opportunity — and more fun — so that is our mantra.” As far as downtown Erie is concerned, there is also more work to be done. Logistics Plus is committed to developing strategic partnerships and delivering superior customer service for all logistics and compliance needs.
“When we bought Union Station 10 years ago, we talked about it being the foundation of a renaissance in downtown Erie,” Berlin says. “And, though there have been some missteps I think, I believe that now we are beginning to see a renaissance take hold, and I do predict that a couple of years from now, the Union Station Square neighborhood will be a vibrant community — a long way from where it was when we first got here.” In many ways, Logistics Plus is a symbol of what’s possible for any business when you have the right vision and the right people working together to make things happen.
Logistics Plus is a company poised for growth with locations in about 10 U.S. cities and nearly 20 countries and new offices expected to open in India and South America in 2015.
12 < www.mbabizmag.com < January 2015
“I think we have some of the best and brightest people in the area working for a cool, global company and that we provide an exciting place to be, and to stay and live and work in Erie. We want to continue doing that,” Berlin says. “We are a small company relative to ‘the big guys,’ but we punch well above our weight and have a global presence and cachet that is known around the world. All right here, out of the historic train station in Erie, Pa.” For more information, visit www.logisticsplus.net.
Helping local businesses move forward globally.
Logistics Plus moves freight to every corner of the world. But when its president, Jim Berlin, needed to finance the purchase of the former Skinner Engine building to expand his business, he chose the hometown solution. As the only locally headquartered bank in Erie, Marquette provided helpful advice and fast decision-making, eliminating typical travel delays for out-of-town approvals.
80,848-square foot Skinner Engine building
Marquette Business Bankers (left to right): Jim Jackson, Sherry Waller, David Slomski, Terry Danko, Eugene Cirka, Beverly Schneider, Jon Patsy
The Hometown Bank with with the the Hometown HometownTouch Touch
BUSINESS BANKING AT MARQUETTE
Expanding your business? Call 455-4481 in Erie; 337-7929 in Meadville
IMPORTANT MESSAGE: If your electric supply contract is expiring — or if you’re still buying from your utility company, we’re here to help you shop for a new supplier. Many Association members recently received letters from their current electric supplier informing them that their contract is about to terminate and recommending that they switch to a “specific” supplier. Caution! If you’re not getting a quote from the MBA’s expanded list of energy suppliers, you may not be getting the best plan or the lowest rates!
Expanded Suppliers
The more energy suppliers competing for your business, the better! Our expanded supplier network does just that ― bringing even more energy providers to the bidding process than ever before. We save you the time and aggravation by negotiating with the industry’s leading energy suppliers on your behalf. We’ll provide an apples-to-apples price comparison of the best rates (fixed and variable products) in an easy-to-understand format to help you select the best energy option for maximum savings.
Free Cost Analysis
Contact Chuck Jenkins at 814/833-3200, 800/815-2660 or cjenkins@mbausa.org.
Employers’ Energy Alliance of Pennsylvania, Inc.
OntheHill Manufacturers Face a New Congress
Former U.S. Congressman Phil English is a senior government relations adviser at Arent Fox in Washington, D.C., and serves as co-chair, along with former Senator Byron Dorgan, of the firm’s government relations practice. While in Congress, he developed an interest and rich experience in trade, health care, and tax and energy policy. English currently assists clients in these areas, plus state and municipal government operations. Contact him at 202/8576031 or philip.english@arentfox.com.
The 2014 midterm election represented a major political sea change in Congress, where a larger than expected Republican surge has dramatically changed the political composition of both the Senate and House. While political pundits are correctly cautioning against overly ambitious predictions of policy change as a GOP Congress struggles to legislate in the face of presidential vetoes, political telltales suggest that the congressional gridlock of the past few years may be diminished as new areas for common ground may present themselves. All eyes are on the Senate, where a potential nine-seat shift to the Republicans has produced the most dramatic ideological shift to the right in memory. The new Republican majority will be constrained by Senate cloture rules, which will require them to collaborate with select Democratic members to achieve by key legislative initiatives. Equally significant in the political equation is the U.S. House, where Speaker Boehner and his leadership team have received a 15-seat boost — more than was predicted, and in the face of a real financial disadvantage. This new majority is more geographically diverse than that of the last Congress, but also far better constituted to move major legislation. With this sea of change, the manufacturing community can anticipate that several key issues will be in the forefront: International Trade To the extent that the Obama administration aspires to lead on trade policy, the new Congress is clearly well positioned to be a strategic partner. The election has produced what will likely be the most pro-trade Congress in recent memory, with the leverage of protectionist forces like the AFL-CIO and the environmental movement drastically reduced. The United States Trade Representative has prioritized completion of a Trans-Pacific Partnership (TPP) in coming months as a centerpiece for the administration’s “pivot to Asia,” with a number of contentious issues still in play. Also in the negotiation process are new trade agreements that are likely to dramatically impact the global trading system: the Transatlantic Trade and Investment Partnership (TTIP), an integrated US-EU Free Trade Agreement that could break new ground on regulatory cooperation and market integration; and a Trade in Services Agreement (TISA) to lower non-tariff barriers to the free international flow of services. Hopes are high that TPP will receive a favorable response from Congress if completed in coming months. However, the Obama administration has never aggressively pursued Trade Promotion
Authority (TPA), a process that authorizes the Executive Branch to negotiate complicated and balanced trade pacts and present them to Congress for a single vote. Tax Policy The demand for tax reform is enormous, but the majority in Congress and the Obama administration see the issue differently. Republicans would like to make the tax code more competitive by simplifying the system and lowering rates to stimulate economic growth. The Obama Treasury is focused on eliminating tax preferences to generate greater revenue, with sympathy for some rate reduction. Tax reform will catch fire in this Congress despite the ideological differences, with the possibility of some limited reforms becoming law. Key players in the debate will be Chairman Orrin Hatch and Ranking Member Ron Wyden of the Senate Finance Committee and Chairman Paul Ryan of the House Ways and Means Committee; local voices will include Senators Casey and Toomey and Congressman Kelly, all key votes on the tax writing committee. Health Care No, Virginia, they won’t repeal ObamaCare, but they sure will try. After facing a presidential veto, the legislative calendars will be filled with the narrow changes in the more unpopular components in the law as a strategy for highlighting its weaknesses and undermining its delicate architecture. Expect limited bills to repeal business and personal mandates, the unpopular medical device tax, and the Cadillac tax on premium health plans, among others. The final fate of the Affordable Care Act is unlikely to be decided until after the 2016 election. Energy and the Environment The new Congress will move quickly to propose a pro-market energy initiative linking increased energy production to energy innovation and economic growth. Expect a battle royale over tax and regulatory incentives for renewable energy and offshore oil and gas development. I also anticipate a serious debate in Congress over the new EPA clean air rule and the U.S.-China agreement to limit greenhouse gas emissions. The forecast: a generally pro-production agenda with a continuing path to national energy independence. Bottom Line In general, citizens can expect a more deliberate, aggressive and active Congress, with its productivity a matter of partisan speculation. Republicans will get what they sought: responsibility, an opportunity to guide legislative policy — and ultimately blame. January 2015 > www.mbabizmag.com > 15
HR Connection FAMILY BUSINESS SURVEY SHOWS NEED TO `PROFESSIONALIZE’ Family businesses must adapt faster, innovate sooner and become more professional in the way they run their operations if they are to remain successful. These are just some of the findings of the latest PwC survey of 2,378 family business executives in more than 40 countries worldwide. The report — “Up Close and Professional: The Family Factor” — is PwC’s seventh survey of family businesses globally, covering more companies and markets than ever before. Overall, the survey indicates that — despite a tough economic environment, with pressures around skills shortages, innovation and governance — family firms remain dynamic and resilient. Indeed, family businesses account for 70 percent to 90 percent of GDP globally, and are
an effective barometer of the health of the economy. One eye-catching finding from this year’s survey is that the need to professionalize the business is gaining ground as a key concern for family firms, driven by an almost perfect storm of competitive pressure, rising costs and global megatrends. It scarcely registered in 2012, but now 40 percent of respondents agree this is a key challenge over the next five years. And it must be accompanied by an equally rigorous approach to professionalizing the family. SURVEY: LARGER LOGISTICS COMPANIES BOOST SALARY OFFERINGS FOR NEW HIRES According to the findings of Logistics Management’s (LM) 30th Annual Salary Survey, young logistics managers are being wooed by competitive offers from large companies that come close to matching those of high-tech, finance
and engineering industries. At the same time, however, median earnings remain in line with those posted in 2013, indicating that veteran logistics managers should not expect the same pay incentives. The report, conducted by Peerless Research Group (PRG), reconfirms findings from 2013 that young professionals can make the most of their fast track offers by continuing to enhance their career planning. Management peers will be raising the bar, however, expecting aspiring workers to demonstrate thought leadership when it comes to the introduction of new technologies and strategic human resource initiatives. Alan Beaulieu, president of ITR, an economic forecasting firm notes that by hiring multi-skilled professionals now, companies can secure a competitive advantage as the global economy stages a fresh rebound in 2015.
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Problems Solved. Advertising » Brand Development » Content Marketing Email Marketing » Online Brand Management » Video SEM and SEO » Social Media » Web Development 814 454.6236 16 < www.mbabizmag.com < January 2015
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DEPARTMENTS > Contact: Stacey Bruce
Take Five to 10 Minutes a Week to Meet With Your Employees Trust is at the core of every successful relationship, both at home and in the workplace. For a leader, establishing trust can be a challenge. One of the most effective ways to establish trust with your staff is to meet with them individually and build a rock solid relationship. One way to do this is through something called the 5-10 session. Below is an example of how they work: • Every employee has a weekly or bi-weekly meeting with you at a predetermined time. • The meeting lasts five to 10 minutes and is held in a quiet, private location. • The employee determines the subject of the discussion — nothing is off-limits. • The subject matter can be
personal or professional; it is up to the employee. • ALL employees participate. Since, in most cases, this will be radical departure from how you currently communicate, it would be wise to have a general meeting explaining the meaning behind these meetings. If you just spring these on your employees, they will be suspicious of your intent and probably be afraid to speak freely. It is also important to commit to the process and not stop these sessions after a few months. All indications are that people enjoy them and are upset when they abruptly stop for seemingly no reason. As leaders, we tend to underestimate the impact we can have on the people we lead. Just five to 10 minutes out of
our week can both build and enhance trust that can immediately translate into more dedicated and productive employees. Give it a try, it is time well spent. Want to learn more about 5-10 sessions? The Association can help. For information about our regionally recognized professional development courses, please contact me at 814/833-3200, 800/815-2660 or dmonaghan@mbausa.org.
Dan Monaghan is the director of Training at the Manufacturer & Business Association.
January 2015 > www.mbabizmag.com > 17
Legal Q&A MY BUSINESS IS NO LONGER EXEMPT FROM OSHA’S RECORDKEEPING REQUIREMENTS. WHICH FORMS DO I USE AND WHERE CAN I GET THEM? You will use the Log of WorkRelated Injuries and Illnesses (OSHA Form 300), the Summary of Work-Related Injuries and Illnesses (OSHA Form 300A), and the Injury and Illness Incident Report (OSHA Form 301). You must fill out the Log and the Incident Report only if a recordable work-related injury or illness has occurred. You must fill out and post the Summary annually, even if no recordable work-related injuries or illnesses occurred during the year. You can get the forms from OSHA’s Recordkeeping page.
IF AN EMPLOYEE SUFFERS A FATALITY, AMPUTATION, LOSS OF AN EYE OR REQUIRES IN-PATIENT HOSPITALIZATION WHILE TRAVELING ON THE SUBWAY DURING WORK TIME, DOES THE EMPLOYER HAVE TO REPORT IT TO OSHA? No, you do not have to report the fatality, in-patient hospitalization,
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amputation or loss of an eye to OSHA if it occurred on a commercial or public transportation system (for example, airplane, train, subway or bus). However, you must record the event on your OSHA injury and illness records, if you are required to keep OSHA injury and illness records.
HOW CAN AN EMPLOYER REPORT A WORK-RELATED FATALITY OR SEVERE INJURY/ILLNESS TO OSHA? The types of reporting methods available to employers have been expanded with the new final rule. In addition to calling the 24-hour OSHA hotline (1-800-321-OSHA) or calling the local OSHA Area Office, employers can go to OSHA’s website, www.osha.gov, and make a report electronically.
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HAVE A LEGAL QUESTION? GET ANSWERS! At the Manufacturer & Business Association, we know employment-related issues can arise at a moment’s notice, which is why our members can call our HR & Legal Hotline and speak with our staff attorneys and HR specialists with HR and employment law questions at any time, no charge. Call today at 814/833-3200 or 800/815-2660!
Visit us at www.mbausa.org
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As businesses continue to battle rising health-care costs, high energy prices and complex legal compliance issues — the challenge to compete, grow and succeed is greater now than ever before. That’s why our mission is resolute — to deliver services that lower the cost of doing business, ease the burden of compliance and increase productivity for our members. And we have. 18 < www.mbabizmag.com < January 2015
2171 West 38th Street • Erie, Pa. 16508 Phone: 814/833-3200 • 800/815-2660 Fax: 814/833-4844
DEPARTMENTS > Contact: Tammy Lamary-Toman
New OSHA Rule Changes Employers’ Injury/Illness Reporting Requirements Employers get ready! The U.S. Department of Labor’s Occupational Safety and Health (OSHA) final rule for Occupational Injury and Illness Recording and Reporting Requirements takes effect on January 1, 2015. The final rule makes several changes that significantly expand reporting requirements for all employers. Previously, employers had to notify OSHA of all work-related fatalities and work-related hospitalizations of three or more employees within eight hours of the incident. Under the new rule, employers are still required to report all work-related fatalities within eight hours, in addition to the following: 1) all work-related inpatient hospitalizations of one or more employees; 2) all workrelated amputations; and 3) all workrelated losses of an eye. The new rule imposes a 24-hour reporting window for reporting these incidents. Also, as an added surprise
to employers, OSHA announced that employer reports of illness or injury will now be made public on OSHA’s website, which OSHA believes will act as an incentive for employers to increase safety for their workers. Additionally, the new rule updates the list of employers partially exempt from OSHA recordkeeping requirements. Under the previous regulations, two classes of employers were partially exempt from routinely keeping records of serious employee injuries and illnesses, including employers with 10 or fewer employees and employers in certain low-hazard industries, as classified by the Standard Industrial Classification system. The new rule keeps the exemption for employers with 10 or fewer employees, but replaces the Standard Industrial Classification system, with the newer North American Industry Classification System. As a result, while some new industries will now be exempt, other employers in
industries previously exempt, must now comply with all OSHA’s recordkeeping requirements. If you are not sure whether you are still partially exempt, OSHA’s webpage provides a list of the industries previously exempt that now will be required to keep OSHA injury and illness records. The webpage also provides step-by-step instructions to determine whether your company is categorized as an exempt industry under the new rule. Additional information is available at www.osha.gov/ recordkeeping2014/. Tammy Lamary-Toman is Labor & Employment Counsel for the Manufacturer & Business Association’s Legal Services Division.
~1985-‐2015~ Thank you for 30 years of Business!
Steel Supply and Fabrication
1119 Payne Avenue Erie, PA 16503
January 2015 > www.mbabizmag.com > 19
sales maker People buy more from people they know.
Advertise your companyâ&#x20AC;&#x2122;s products, services, skills, resources, capabilities and competitive pricing to more than 15,000 decision makers who read the Business Magazine every month! Contact Patty Welther today at 800/8152660, 814/833-3200 or pwelther@mbausa.org.
Company PROFILE
ROG’S, INC. & Hedderick Properties
Rog’s, Inc. & Hedderick Properties 327 E. 18th Street Erie, PA 16503 Phone: 814/453-6781 (Rog’s) & 814/456-1076 (Hedderick Properties) Website: www.rogsinc.com
All Riggers Are Not Created Equal All riggers are not created equal. The question is not how long a rigging company has been in business, but how long those running the company have been in the rigging and crane business. Rigging, by its very nature, is a complex service — not for the novice or faint of heart. No two jobs are ever alike — and even if they involve moving the same kind of machinery, every location has its own unique circumstances, and every machine its own challenges. Obstacles are common and challenges are an everyday occurrence in the rigging business, but it is the rigger’s responsibility to possess the knowledge, the expertise, and the equipment necessary to overcome those challenges and complete the job in a safe and timely fashion. The customer deserves to know that their rigger, from management to crew, has “been down the road” in the rigging business, and has the qualifications and the versatility of equipment necessary to handle their project, no matter what may come. What that means is, the customer’s only concern should be: “Where do I send the check?” Rog’s, Inc. Rog’s, Inc. is a second- generation rigging company, begun in 1957 by Roger Hedderick, and carried on by
Rog’s, Inc., headquartered in Erie, Pennsylvania, is the area’s largest and most fully equipped rigging company. The operation has a forklift for nearly every need and through its warehousing division, Hedderick Properties, features 12 onsite warehouses, with more than 162,000 square feet of under-roof storage space.
sons Gaven, owner; Scott, projects manager; and Vern, maintenance and warehouse manager. These men have been in the rigging business since their teenage years. Vocationally, rigging is all they have ever known. This is not a new venture for them, but a lifelong career. They have assembled a crew of OSHA-certified riggers and crane operators who work together every day moving all types and sizes of machinery in all types of applications. The qualified crew and management of Rog’s, coupled with its variety of cranes (up to 100-ton capacity) and its fleet of specialized and traditional forklifts (up to 80,000 lb. capacity), assures its customers that their project will be handled safely and professionally. Hedderick Properties Along with its rigging and crane service, Rog’s has a warehousing division named Hedderick Properties, with 12 warehouses and more than 162,000 square feet of indoor storage. The 24,000-square-foot Machinery Distribution Center allows Rog’s to receive and store machinery until the customer is ready for it. All unloading and loading is done inside the building, not out in the weather. When choosing a rigger, remember, all riggers are not created equal, so choose wisely!
January 2015 > www.mbabizmag.com > 21
Happy A
As we celebrate our 110th year of continuous operation and service to employers in the region, the Manufacturer & Business Association is proud to recognize and congratulate the hundreds of MBA member companies that also are celebrating milestone anniversaries in 2015. These employers embody the essence of entrepreneurship and the American Dream, risk-takers who started out with innovative ideas and an eye toward bringing their products and services to market — and continue to do so today. Thank you for all you do to create economic growth and prosperity in your communities and, on behalf of the MBA, may you enjoy continued success now and in the future. Happy anniversary! 220 Years… Elk Creek Inn/General Store 175 Years… CMI Energy LLC, Pleasant Ridge Manor 140 Years…
Erie County Bar Association, Saint Vincent
Health Center
130 Years… Baumann Brothers Carpetowne Inc., Jamestown Coating Technologies 125 Years… Knights of St. John Bldg. Association, McCreary Roofing Co. Inc.
120 Years… Asbury Graphite Mills, Inc., Early Connections, Inc., Erie Press Systems, Erie Yacht Club, State Line Supply Company 110 Years… Amsteel Co., B. F. Fields Inc. Moving & Storage, Manufacturer & Business Association, Jefferson Wholesale Grocery Company, Rogers Brothers Corporation, The Country Club, The Keystone Friction Hinge Co.
100 Years… Electric Materials Company, G. J. Miller Auto Supply, Klein Plating Works, Inc., Osborne-Williams Funeral Home/Cremation 90 Years…
Armstrong County Building and Loan Assoc, Bob Boob Garage, Erie Insurance Group, Erie Plating Company, Hoffman Diamond Products Inc., MacLean-Fogg Components Solutions, Mahoning Consumer Discount Company, Osborne Builders Supply Company, Zook Motors Inc.
80 Years…
Armstrong Insurance Agency, Durst Trucking Company, Erie City Memorials, Montgomery’s Hardware Inc., Wagner’s Wheel Alinement Inc.
75 Years… Clarion Federal Credit Union, Galaxy Federal Credit Union, Interlectric Corporation, John V. Schultz Company Inc., Redinger Realty, Inc., Roy B. Constable Stores Inc., Tom Stehle Mobile Home Parts, Triangle Gasoline Company, WACOPSE Federal Credit Union, Zacherl Motor Truck Sales Inc. 22 <22www.mbabizmag.com < www.mbabizmag.com < < January 2015 2
70 Years… Corry Manufacturing Company, Ferrier Hardware, Inc., Greenleaf Corporation, Jameson’s Candy, Inc., Parker Brothers Well Drilling, Inc., Penn Beer Company, Power Drives Inc. 60 Years… Aetna Machine Company, Altman-Hall Associates, Inc., Art Heary & Sons Inc, Barbato’s Restaurant, Clinch-Tite Corporation, Crawford Machine Co., Inc., Dahlkemper Landscape Architect & Cont., Davano Paving Co., Dick McCall, Inc., Fleming Tire & Auto Service, Grice Gun Shop, Inc., Long Acres Potato Farms, Max Greeley & Sons Inc., Meadville Forging Company, Miller Sewer and Drain Cleaning, Ridgeview Farms, Robertson’s Inc. Flooring & Countertops, St. Marys Box Company 50 Years… Alex Roofing Inc., Burns Manufacturing Company, Cooper Lake Farms Inc., Coudersport Precast Inc., Country Fair, Inc., DePasquale Staffing Services, Frewmill, Die Crafts, Inc., Indus-Sales Inc., Kelly Erectors, Inc., Kurtanich Engineers & Associates Inc., Kytchak Chiropractic Center LLC, Lake Latonka Property Owners Assoc. Inc., Leech Carbide Inc, Martell Sales & Service Inc., Pennsylvania Elks Major Projects Inc., Serv-A-Care Inc., Servco Services, Inc., Shafer Law Firm, SJL of Pennsylvania, Sporting Goods, Inc., T. Bruce Sales, Inc., Tamarack Packaging Limited, Truckmen Services, LLC, Wilmington Die, Inc.
40 Years… BRC Inc., Clarion Forest VNA Inc., Cox Garage Doors, Inc., Cronk Insurance Inc., Dailey Supply, Inc., Delta Galil USA Inc., ECCA Payroll + Business Solutions, Erie Eye Clinic, Erie Fire Equipment Inc., Evergreen Elm, Inc., Fairfield Manufacturing Co. Inc., Fulton Plumbing, Wiring & Heating, Gregory A. Perry, Griebel’s Dairy Farm, LLC, Horizon Wood Products, Inc., J. V. Manufacturing Company, Inc., Kasgro Rail Corporation, Keystone Foundry Division, King Electric Co., Lake Shore Auto Sales, Mears Tool & Die Inc., Meyer and Wagner, Middlesex Diner, Modular Engineering Company, MPE Machine Tool Inc., MSM Coal Company Inc., Northwestern Heating, Northwestern Welding & Machine Co. Inc., Randy & Bob’s Auto Body II, Inc., Salt Painting, Inc., Salvatore Zeolla Construction, SinterMet, LLC, Smith’s Custom Builders Inc., Strano Performance Parts, The Blessing Insurance Agency Inc., The Kitchen Village, Inc., Togi’s
Anniversary! Sub Station, Tri County Developers, Tri-County Industries Inc., Walt’s, Warren Tire Center Inc., William Rush Insurance, Zanita A. Zacks-Gabriel, Esquire
30 Years…
Allegheny Electric Service Inc., Anesthesia Consultants, Armstrong Eye Care Associates, Atlantic Equipment Specialists Inc., Bear Creek Watershed Authority, Belser Hale, Inc., Bernard Stuczynski & Barnett, Bigusiak Trucking, Inc., Blackbird Industries, Inc., Bonnell’s Collision Center, Boyle Inc., Business Records Management LLC, CAV Dental Studio, Center Carbon Company, Charles Young & Sons Masonry, LLC, Chico’s Travelers Inn Inc., Classi-Co Foods, Community Health Net, Composiflex Inc., Contemporary Opthalmology of Erie, Cornerstone Construction GS LLC, Corrugated Specialties Inc., Custead’s Sawmill Inc., Dennis Truck Equipment Sales, Devonian Resources Inc., Dovetail Gallery, Dr. Richard Reichel DMD PC, DuBois Emergency Medical Svc., E.L.M. Enterprises, Inc., Ellwood Quality Steels Company, Ely & Smith, Fralo Industries Inc., Franklin Industrial & Comm Dev Authority, Fulton Forest Products & L & S Logging, G & N Rodgers Inc, Gene Davis Sales & Service, Great Lakes Case & Cabinet, Greenwood General Store, H & H Aero, Inc., Hamilton Insurance Agency, Hand & Upper Body Rehabilitation Center, Harts Run Veterinary Hospital, Hepler General Contracting, Hytech Tool & Design Company,Intech Metals Inc., Jensen Machine Co. Inc., Kaleida Machining Inc., Kellner’s Fireworks, Inc., Leo’s, Pneumatics & Hydraulics, Inc., Lignitech, Ltd., Local Motion Hair Design, Mahaffey Laboratory Ltd., Marketplace, Mark’s Tire Service, Inc., Oesterling’s Concrete, Inc., Open Flow Gas Supply Corporation, Painter’s Auto Inc., Pierce & Petersen Oil Company Inc., Pittsburgh Plastics Mfg. Inc., Precision Feedscrews Inc., Precision Pattern & Woodworking Inc., Primo Distributors Inc., Pro America Premium Tools, Production Abrasives, Inc., Quality Mold, Inc., Quality Steel Fabricators, Rick Meabon Transport Corp., Rodgers Brothers Inc., Ronald W. Helminski, D.M.D., Royal Flush Inc., Shoe Fly Shoe Inc., Shoreline Construction Company, Inc., Slippery Rock Associates, Steadman Tool & Die, Inc., Tettis Plumbing & Heating, Thor-O-Tire Inc., United States Calibration Inc., Venango Steel Inc., Vlahos Accounting, Inc., Waste Treatment Corporation, William J. Madden, Esquire, P.C., York Seaway
25 Years…American Health & Safety Inc., Armanini & Kolodychak LLP, A-Tech Collision Inc., Bear Metallurgical Company, Bensur Creative Marketing Group, Boetger & Associates, Inc., Butler Technologies Inc., CMJ Corporation, Consumer Direct Sports Supplies, Inc., Custom Artificial Limb & Brace Inc., Custom Machine Specialties, Czech Tool Inc., DeLullo Trucking Corp., DJA Inspection Services Inc., Dollinger’s Home Improvements, Inc., Dr. Mark R. Gammello, Drumheller Creative, Inc., Evergreen Contracting Inc., Field’s Custom Slaughtering,
Franus Architectural Associates Inc., Garden’s Veterinary Hospital, Gary K’s Auto Sales, Inc., GeoSource Inc., Jane Theuerkauf Designs, Jane’s Stromboli Inc., JEL Corporation, John A. Romeo and Associates Inc., Johnsons Tire Service, Inc., Joseph R. Kalik, D.O., Koldrock Water’s Inc., KVF Associates, Inc., M. K. and Associates Inc., Marc Maslov, M.D., Means-Lauf Super Drug, MGM General Construction Corporation, Miller Overhead Door Company, MOL-DOK Inc., PA Medical Transport Inc., PA Sintered Metals, Inc., Papa Advertising Inc., Perry Construction Group, Inc., Progressive Wood Working, Inc., Provider Resources, Inc., Reno’s Trailer Sales Inc., River Road Auto Sales, Robbins Financial Advisory Service Inc., Robert F. Savolskis, CPA, Simpson Machine, Stello Foods, Inc., Steve Lewis Contracting Inc., T.C. Rogers, LLC, Toby Food Group, Inc., Trans 58, Unlimited Staffing Inc., Velocity Network, Inc., Vicary Insurance Agency, Vinco Inc., W. C. Rasely Resellers Inc., Walczak Technology Consultants Inc., Watts and Pepicelli, P.C., Weld-It Construction Co., Wenco Castle, Inc./TROMI Inc., Wild Birds Unlimited, Woodlands Bank
20 Years…
Accutool, Actco Metrology Services Co., Action Auto Service Inc., Bayfront Kitchens & Baths Inc., Beacon Lubricants Inc., Belco Tool & Manufacturing, Inc, BHL Partnership, Bob’s Irresistible Auto Sales, Brockway Area Sewage Authority, Carver International Inc., Corry NFS Inc., Creative Color Display Inc., D & S Tool & Supply Co., Dahlkempers Jewelry Connection, DieTech Tool & Die, Inc., Dimension Carbide, Inc., Dr. Sharon Miller, DuBois Inn - A Limited Partnership, Eades Insurance Agency, Ekker, Kuster, McConnell & Epstein, LLP, Elk Creek Timber Co. Inc., EnTech Plastics Inc., Erie Contract Interiors Inc., Extendicare Inc., G & S Safety Products, Global Custom Decorating, H & K Inc., HBKS Wealth Advisors, Home 2 Me, Inc., International Quality Consultants Inc., JBM Technologies, John M. Gorlowski, M.D., Kane Lawn & Garden Center, Keystone Ridge Designs, Inc., Keystone Wireline Services, Leah LLC, Manzi Services Inc., Marino Construction Works Inc., Maxpro Technologies, Inc., Montagna Concrete Construction LLC, Muzyka Electric, New Age Plastic Surgery, Oil City Warehouse Mall, Oil Valley Internal Medicine Association, Palace Business Centres Inc., PEMS Holdings LLC, Penn-Sylvan International Inc., Redbank Chevrolet Inc., Rien Construction Company, RSJ Enterprises Inc., Russell Landscaping, Senchak Electric Inc., Seneca Printing Express Inc., Timothy J. Smicker O.D. & Associates, Troyer Sand & Gravel, LTD, USA Choice Internet,
Anniversary information is based on member records as of November 2014. We regret any errors or omissions. Please contact the Manufacturer & Business Association at 814/833-3200 or 800/815-2660 with updated information for inclusion in future publications.
January 2015 > www.mbabizmag.com > 23
The Benacci family is proud to celebrate fifty years being Erie’s only locally owned and operated commercial rental and logistics company. That’s fifty years of keeping Erie money in Erie and serving a lot of great local companies.
Have we served you yet? Perhaps you’re frustrated with the lack of customer service you got last year. Maybe it was the equipment down time or the limitations of the brokerage you used to call that has you pulling your hair out. Let us bring back your smile when it comes to logistics and commercial rentals. We’re ready to work with you and get your shipment across town, get you set up with specialty equipment and anything in between!
Ph: (814) 825-1881 FAX: (814) 825-1580 www.bencoleasing.com Ph. (814) 825-9891 FAX: (814) 825-9890 www.lel-erie.com
People Buzz HARTMAN GROUP WELCOMES ACCOUNT EXECUTIVE The Hartman Group recently hired John Confer as an account executive. Confer will be working in the Williamsport office with the personal lines team providing service and value for Hartman Group clients’ individual insurance needs. Confer is a graduate of the Pennsylvania College of Technology and holds a degree in business management. He holds PA Insurance licenses in Accident & Health, Casualty and Allied Lines, Life and Fixed Annuities, Property and Allied Lines. The Hartman Group consists of The Hartman Agency, Inc., Hartman Employee Benefits, Inc., and Hartman Financial Services with offices in Williamsport, State College, and Duncannon. Hartman operates commercial employee benefit, commercial property and casualty, financial services, and personal lines divisions. MERRILL LYNCH ADVISER EARNS DAVID BRADY AWARD John Masterson, an Erie-based Merrill Lynch adviser, was one of 10 employees recently honored with the 2014 David Brady Award at a ceremony in New York for his outstanding philanthropy, client focus and overall commitment to his company and community. The award is named for David Brady, a New York-based financial adviser who died in the terrorist attacks of September 11, 2001. He was highly respected for putting the client first and giving back to his community. The award that bears his name was created in 2007 and seeks to honor individuals within Bank of America’s Global Wealth and Investment Management division, which includes Merrill Lynch and U.S. Trust. Award recipients were joined by Brady’s family members, senior leaders and past
award recipients to hear the inspired stories of this year’s winners — all nominated by their colleagues. “David Brady lived the ideal of tirelessly helping clients, his colleagues and community every day of his life. That’s why it is a great honor for me to congratulate those who have the strong dedication to excellence, client service and community that David exemplified, and is embodied in the David Brady Award,” said Dwight Mathias, managing director of the Western Pennsylvania complex of Merrill Lynch. In 1998, Masterson joined Merrill Lynch as a financial adviser where he provides planning and investment management services to his team’s clients. Masterson, currently serving as the senior resident director of the Erie office, works along with 16 other financial advisers and associates and is proud of his firm’s involvement in the community. McCARTHY HONORED FOR COMMUNITY SERVICE Erie Housing and Development Services (HANDS) recently honored William F. McCarthy, president and CEO of Stairways Behavioral Health, with the Charles R. and Katherine L. Scalise Community Service award. The honor is awarded to an individual who has made significant contributions in their advocacy and impact on public social issues regarding at-risk populations and for their leadership in producing work of lasting impact. HANDS President/CEO Charles G. Scalise introduced McCarthy as the award’s recipient at the organization’s annual Community Celebration at the Erie Art Museum. The award bears the name of Scalise’s parents and HANDS founding board members. McCarthy is the president and CEO of Stairways, a provider of mental health services to Erie County residents for more than 50 years. He began his Stair-
DEPARTMENTS > Contact: Karen Torres
ways career more than 40 years ago and has served in a variety of positions before becoming the organization’s leader in 1998. HANDS is a nonprofit organization that provides opportunities for residents, families and senior citizens by developing and managing quality affordable housing. HANDS has been instrumental in the production of more than 1,000 units of affordable housing in nine counties across northwestern Pennsylvania. LANZILLO INSTALLED AS 2015 ERIE COUNTY BAR ASSOCIATION PRESIDENT Richard A. Lanzillo has been installed as the 2015 president of the Erie County Bar Association (ECBA). His presidency, which took effect January 1, 2015, was announced at the ECBA Annual Meeting on December 4, 2014 at Lake Shore Country Club. The Erie County Bar Association serves the lawyers, judges and the public of Erie County, Pennsylvania by assisting members in the practice of law and by engaging in activities that promote the public’s understanding of and respect for the American system of law and justice. Lanzillo currently serves as the vice president of Knox (since 2007). He has extensive experience in complex commercial, employment and civil rights litigation and appellate practice. He has lectured extensively on state and federal trial and appellate practice, as well as municipal, labor and commercial law topics. Lanzillo is admitted to practice before the state courts of Pennsylvania and several federal courts, including the U.S. Supreme Court and the U.S. Court of Appeals for the Third, Ninth and Federal Circuits. He also regularly serves as a mediator and neutral evaluator in the Alternative Dispute Resolution Program of the United States District Court for the Western District of Pennsylvania. January 2015 > www.mbabizmag.com > 25
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