In 2022, Paragon Group had 3.46 million dishes bumped through our Kitchen Screens. WHAT OUR CUSTOMERS SAY
An Introduction to Kitchen Management System
The kitchen is the heart of any F&B venue: ensuring seamless order processing and communication between front-of-house and kitchen staff is integral. Kitchen management systems (KMS) provide a consolidated view of all customer orders, improving quality and consistency throughout your teams as well as kitchen productivity.
The Tevalis KMS is a highly configurable system that streamlines processes and enhances communication through intuitive technology whilst working alongside your staff.
Key Features
Choose from multiple layouts to suit your team and kitchen operations, including single item view, list view, consolidated view, and ticket view.
View real-time information on customers’ orders, from order status to additional requirements.
Fully customisable from a visual perspective, including fonts, colours, and features needed on your setup.
Easily monitor key performance indicators of your kitchen.
Synced with the Tevalis Business Analytics module, quickly observe productivity levels of staff and multiple sites through data-driven reporting.
Seamless communication through all Tevalis systems. Our systems are fast and efficient from the order through to kitchen management screens to order collection screens.
“ Tevalis offered a fast, efficient and capable ecosystem. On top of that, the added benefits of a kitchen management system and kiosks were a real bonus for us, as well as the integrations with partners.
Westmorland Family
Integrated Technology
The Tevalis Kitchen Management System integrates with leading delivery applications to ensure communication between online ordering platforms and mobile applications is both automated and seamless. This means that online orders on the KMS can be easily identified and prioritised.
We integrate with over 130 industry-leading partners: choose as many or as few to integrate with your EPOS and Enterprise solutions to fully streamline your kitchen operations.
KMS Integrations and Benefits
Stay ahead of the competition
Offering quick and easy delivery options brings in additional revenue whilst keeping your business up to date with hospitality market trends.
Customer retention
Ensuring your delivery services are accurate and swift will enhance your customers’ experience meaning they’ll order from you again and again.
Track orders
Track all your online orders for additional customer data and transaction insights.
Save time
Simple-to-use platforms make processes fast for your teams so they can focus their time on more important areas.
Our KMS Solutions -
Unparalleled flexibility, reliability, and productivity.
Flexible
Tickets can be ordered so the most relevant arecshown in priority, from oldest first to newest last. The standard priority list is:
1. Void
2. Complete
3. Recalled Bills/Items
4. Priority (Rush) items
The ticket times can be colour coded, including a ‘warning’ and a ‘late’ colour, with all timings and colours completely customisable.
Reliable
Real-time information is instantly relayed to your kitchen from your front-of-house team, meaning users benefit from seamless data transfer integrated from your Tevalis EPOS.
Productive
Items can be bumped off individually by clicking the item, or the whole ticket can be bumped by clicking the ticket header area.
DID YOU KNOW?
Westmorland Family maximises efficiency in their kitchens with kitchen management screens that seamlessly communicate with their EPOS and branded self-service kiosks.
Fundamental KMS Functions -
Intuitive technology tailored to your kitchen.
Remove the guesswork from your order process. Communication is streamlined: orders are sent to a specific screen and when each staff member finishes their part of an order they can instantly pass it on to the next station. With uncluttered screens, there is no confusion as to what part of the process an order should be in, so even during peak times your kitchen flow is seamless.
Single Item
Each ticket (row) is a single item. Items can be bumped off as they are placed and completed, rather than specifically against a bill.
Ticket Screen with Item Count
This screen operates in the same way as the Ticket Screen, but it shows a summary list of items to cook in descending order.
Ticket List
Similar to ticket view but with the header information to the left and the items listed on the right. Options and messages are shown in the right hand column.
Ticket Screen
Tickets are split over lines to increase the number of on-screen tickets with a scroll bar.
Our Order Collection Screens
- Streamline your overall service
Streamline the ordering process by displaying orders clearly and in real-time, ensuring accurate preparation and improved communication between front-of-house and kitchen staff with collection screens. This technology boosts operational efficiency, reduces wait times, and enhances the overall dining experience.
The Functionality You Need
Our order collection screens enhance communication between front-of-house and kitchen staff by providing real-time, accurate order information. This technology improves operational efficiency, reduces errors, and speeds up service, ensuring a seamless and satisfying experience for both staff and customers.
Order collection screens streamline the communication between the front-of-house and kitchen staff, ensuring orders are instantly transmitted and displayed. This reduces wait times and speeds up the preparation process, allowing for a faster turnaround and improved customer satisfaction.
Digital order collection screens eliminate the errors commonly associated with handwritten tickets and verbal communication. Orders are displayed clearly and accurately, ensuring that each dish is prepared exactly as requested, which enhances the overall dining experience and reduces food waste.
These screens provide an organised and prioritised display of orders, allowing kitchen staff to manage their workflow more effectively. With real-time updates and status tracking, staff can efficiently handle high-volume orders, prioritize urgent requests, and maintain a smooth operational flow during peak hours.
Our award-winning technology currently provides on-premises and enterprise solutions for more than 8,000 client installations at 2,000+ sites in the UK and overseas.
Established in 2005, the Tevalis story is a story of business growth, close working relationships with our hospitality clients, and investing in innovative solutions that provide immediate and sustained benefits. The flexibility and scalability of our industry-leading technology mean we can support hospitality businesses of all shapes and sizes, from single independent operators to multi-site chains and leading brands, worldwide.
At Tevalis, we pride ourselves on dedication and commitment to all of our clients, whether you’re a group chain of casual dining restaurants or an independent bar. We believe in working with all of our clients in true partnership and are very proud of the fact that regardless of whether the business is a global brand, small enterprise or an individual person, we always provide a professional and committed service, satisfying the varying requirements and budgets of all customers.
For more information, check out our website!