LA V I LLE M O BI LI SÉE
USEFUL ADDRESSES ENGLISH VERSION The offices of the Bierger-Center and the État Civil (registry office) will be operating restricted opening hours (published on the pandemie.vdl.lu website) for the purposes of the following: t he registering of births, marriages, partnerships and deaths. For more information: 4796-2632 / standesamt@vdl.lu; pplications for and the collection a of identity cards and the collection of passports. For more information: 4796-2200 / bierger-center@vdl.lu. Access will be via the main entrance located at 44 Place Guillaume II. It is worth remembering that a number of procedures can be completed online via the vdl.lu and guichet.lu websites. The following services are available by phone or by email to answer potential questions: Seniors 4796-2757 or 4796-2428 (the Service Téléalarme is working normally) Direction Affaires sociales 4796-2739 Infobus 4796-2975 / autobus@vdl.lu (counter closed) Circulation 4796-2310 / circulation@vdl.lu (counter closed) Recette communale recette@vdl.lu (counter closed) Impositions communales 4796-3131 / impositions@vdl.lu Eaux 4796-2883 Logement 4796-4333 / logements@vdl.lu (by appointment only) Police des bâtisses 4796-2544 / urbandevelopment@vdl.lu (by appointment only)
Secrétariat général 4796-2651 or 4796-4444 / reception@vdl.lu (by appointment only) Médecine scolaire 4796-2948 / medical@vdl.lu Hygiène 4796-3640 / hygiene@vdl.lu
SENIORS Vulnerable persons living in Luxembourg City in need of information, shopping assistance or for going to the pharmacy can contact the Luxembourg City’s helpline from Monday to Friday, 09:00-16:00, by calling 4796-4796 .
Direction Ressources humaines 4796-4247 / drh@vdl.lu
Some useful phone numbers:
Photothèque 4796-4683 / phototheque@vdl.lu
Hotline Coronavirus (07:00-19:00, every day) 8002-8080
Intégration et besoins spécifiques 4796-4148 or 4796-4106 / ecornero@vdl.lu or pregenwetter@vdl.lu
Ville de Luxembourg – Service Seniors 4796-2757
Bâtiments secr-batiments@vdl.lu Cimetières The reception of the Merl cemetery is open from 08:00 to noon and from 13:00 to 17:00 or by phone (4796-2488) Office social 4796-2358 Communication et relations publiques relationspubliques@vdl.lu or web@vdl.lu Forêts forets@vdl.lu Espace public, fêtes et marchés 4796-4299 / efm@vdl.lu Canalisation 4796-2516 or 4796-3001 / canal@vdl.lu Konviktsgaart 250 650-1 Jeunesse et intervention sociale 4796-4279 / dschintgen@vdl.lu (Youth); 4796-4271 / cmann@vdl.lu (Social intervention & grants); 4796-2786 / marmeyers@vdl.lu (Streetwork); 4796-3195 / dsachsen@vdl.lu (Solidarity benefits). Applications for grants and solidarity benefits must be sent by post (Service Jeunesse et intervention sociale, 28 Place Guillaume II, L-2090 Luxembourg)
Ministère de la Famille Senioren-Telefon 2478-6000 SOS Détresse 45 45 45 SOS Alzheimer 26 432 432 Panik.lu 691 12 17 18
The FNEL (Fédération Nationale des Éclaireurs et Éclaireuses du Luxembourg) and the Lëtzebuerger Guiden a Scouten (LGS) scouting and guiding associations are offering free help with shopping, dog walking and getting to the post office, bank and pharmacy. FNEL : 27 400 496 (daily from 09:00 to 17:00) / ba@fnel.lu LGS: 26 94 84 / ba@lgs.lu The Proactif service provides help for seniors and those with special needs: 27 33 44 750 The letzshop.lu website allows vulnerable people to order goods online and have them delivered to their homes by calling 8002-9292 or emailing corona.letzshop.lu. Updated information relating to these measures and any changes to the City’s services can be found on pandemie.vdl.lu. 05 / 2020 —
— 25