Lynden Tribune | Wednesday, March 15, 2017 | Ferndale Record
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Spring Drive Whatcom
Van Loo’s gains a following of happy customers Brothers keep going the shop their dad Evertt began 50 years ago By Calvin Bratt editor@lyndentribune.com
From left, Jack and Roy Van Loo carry on the automotive repair business started by their dad Evertt over 50 years ago. (Calvin Bratt/Lynden Tribune)
LYNDEN — Out of 774 reviewers on online SureCritic Reviews, Van Loo’s Auto Service wins the top five-star rating from 95 percent of them, four-star from 4 percent more, for a 99 percent approval rating. Here’s a sample of the comments: • “very capable ... a terrifically good job.” • “expertise ... they go into fine detail explaining the problems with my car.” • “I appreciate your work on our Ford Ranger; it runs like a charm, and we know it’s better and safer than ever.” • “I got great customer service for an affordable price. Also, it was awesome how quickly my car was ready to go with all problems fixed.” Brothers Jack and Roy Van Loo readily acknowledge that their standing with customers is something they value highly — even when it’s a busy place with jobs stacked up to get done. Sometimes it can be a challenge to do it all — get the job done well, and on time, and at a good price. “We strive to please our customers,” Jack said. “We treat them like family,” Roy added. It helps immensely that in 2008 Van Loo’s Auto Service went through a complete transformation of the facility at 205 Liberty St. From two adjoining buildings a new unified one was created with a new front entrance, a new three-bay wing, and a blended roofline. Brother partners Jack and Roy Van Loo couldn’t have been happier with the result.
Celebrating 59 Years in Specialized Precision Repair!
Auto Service center Free pick up and delivery in Lynden
We also do tune-ups and filter changes
8894 Bender Rd • Lynden, WA 98264
CALL TODAY! 318-8620
901 Evergreen St Lynden, WA L-R: Nicholas Spoto, John VanderPol, Steven Miller, Bill Maier, Audrey Elmer, Todd Maas, Brent Maier, Jack Simmons Not pictured: Brad Maier, Barb Maier, Bryan Ramirez
354-2172
www.charliesautobodyinc.com
• Complete collision repair • Lifetime Guarantee • Professional paint matching