OPEN SOURCE D - Applying a Human-Centric Design Approach to Organisational Systems

Page 8

Field Research We gathered basic information about each area so that we as a class could start to understand the patient flow process. For our first trip to the hospital we started by attending the morning huddle to see how information is shared after a shift change. We then separated into groups and each covered a different part of the hospital. The areas we went to during this visit were: A&E, cardiology, pharmacy, respiratory, gastroenterology and discharge. We gathered basic information about each area so that we as a class could start to understand the patient flow process.

8


Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.