

The Office of Institutional Effectiveness (IE) supports the mission and strategic goals of the college through work grounded in four core pillars: Dat a-Driven Decision Making, Inst it ut ional Research, Assessm ent & Cont inuous Im provem ent , and Com pliance & Accredit at ion Excellence These interconnected areas ensure that faculty, staff, and leadership have access to meaningful data, evidence-based planning tools, and streamlined processes that foster continuous improvement and accountability. This report highlights key accomplishments from the 2024?2025 academic year across each pillar, demonstrating IE?s role in advancing institutional performance and readiness.
Ensure institutional leaders, faculty, and staff have access to accurate, timely, and actionable data
KPI: Satisfaction with services
Key Achievem ent s:
- Our focus group unanimously agreed that they were impressed with our data and analysis turnaround times
Foster a culture of data literacy by providing training on data interpretation and application
KPI: Number of trainings provided
Key Achievem ent s:
- 8 departmental meetings, 2 for Completion Dashboard, Assessment Summit Connect
Use analytics to assess student success metrics, institutional performance, and areas for intervention
KPI: Report usage metrics
Key Achievem ent s:
- Nearly 300 monthly page views of Registration Roundtable PowerBI report
- 117 monthly views of Enrollment and Graduation PowerBI report
Student Learning & Success
Institutional dashboard
Provide timely and accurate data for trends in enrollment, retention, student success, and workforce outcomes
KPI: Number of data requests fulfilled
Key Achievem ent s:
- Approximately 220 data requests fulfilled since July 2024
Support grant applications and feasibility studies through data analysis
KPI: Number of grant studies supported; total funding secured
Key Achievem ent s:
- 5 Grants supported by data
- $3,863,403 awarded this year, including college and foundation
Ensure compliance with external reporting requirements for state and federal agencies
KPI: Number of state and federal reports submitted
Key Achievem ent s:
- Over 120 state and federal reporting requests fulfilled since July 2024
Guide academic and administrative units in setting meaningful assessment goals aligned with institutional priorities
KPI: Number of assessment trainings provided; assignment linking
Key Achievem ent s:
- 11 trainings held since July 2024
- The assignment linking rate rose by nearly 40 percentage points in spring 2025
Support faculty and staff in developing and using student learning and operational outcomes for continuous improvement
KPI: Number of assessment action plans created
Key Achievem ent s:
- In 2024?2025, a total of 18 new assessment action plans were developed
Connect ion t o St rat egic Plan Pillars Not able Project s/ Fut ure Direct ion
Student Learning and Success
College-wide assessment dashboard
Annual assessment loop cycle
Serve as a resource for maintaining SACSCOC accreditation and other regulatory compliance requirements
KPI: Number of substantive change requests submitted
Key Achievem ent s:
- A total of five substantive change requests were submitted and approved
Develop streamlined processes for documenting institutional effectiveness, program review, and substantive change reporting
KPI: Number of accreditation or compliance processes improved
Key Achievem ent s:
- Launch of Smartsheet to expedite new program accreditation process
- Key improvements included automated workflows to manage Strategic Plan initiatives, track IRB approvals, support Technology and Innovation (TI) department projects, and organize the college?s institutional data dictionary.
Ensure compliance through clear documentation of assessment processes and results
KPI: Ensure compliance through clear documentation of assessment processes and results
Key Achievem ent s:
- Created assignment linking dashboard to simplify assignment linking process
- Use of Smartsheet to track action plan development