Managing Employee Performance, Behaviour and Attitudes
www.lpcentre.com Managing Employee Performance, Behaviour and Attitudes Human Resources
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INTRODUCTION
Continuous performance management allows managers to see when employees go above and beyond. It helps them track progress against goals and personal development and make informed decisions about additional compensation, such as pay-rises or bonuses. Meaningful reward systems are immensely important for employee happiness.
Managing people and their performance requires specialist skills and attitudes that many leaders, managers, and supervisors struggle with these issues. This exciting and very practical Anderson training course will provide the opportunity to develop your people management skills in a safe, fun, and informative learning environment. Managing Employee Performance, Behaviour and Attitudes Training course for any supervisor, manager or leader who needs to manage employee performance, behaviour and attitudes.
OBJECTIVES
At the end of this Managing Employee Performance, Behaviour and Attitudes Training, the participants will be able to:
Understand the human behavior nd how the attitude affects behavior and motivation
Manage employee performance
Learn how to be more effective as a manager or supervisor
Identify & list the key competencies of Emotional Intelligence
Illustrate examples of performance decline and the appropriate interventions
Differentiate between talent management & succession planning
Develop a clearer picture of their attitudes and behavior, and t
Improve their skills in practical performance management such as appraisal, discipline and grievance
Formulate a business case for appropriate performance appraisal
Evaluate the basics of group dynamics
Managing Employee Performance, Behaviour and Attitudes
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WHO SHOULD ATTEND ?
Managing Employee Performance, Behaviour and Attitudes Training Course is ideal for :
All Leaders and Managers
All HR and Learning and Development professionals
Engineers, Project Managers, Technical Leads and Financial Professionals transiting into a people management or leadership role
Those who are new to managing people and are looking for an insight into human behaviour
Anyone recently promoted into a people management or leadership role
COURSE OUTLINE
Day 1
Performance and the Individual:
Psychological profiles - Understanding human psychology
How competency frameworks support performance management
Human behavior survey
Understanding yourself
The Johari window
How are attitudes formed?
Your personality style explored
Emotional Intelligence (EI)
Day 2
Performance Improvement Planning (PIP)
Introduction to PIP
Understanding performance decline
Factors affecting work performance
Work performance interviewing
Communication skills for performance improvement
Managing good performance behavioural reinforcement theory
Managing Employee Performance, Behaviour and Attitudes
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Day 3
Driving Performance through Talent Management
Talent management explored
Employee Resourcing in Context
Introducing basics of manpower planning
Flexibility and introducing the flexible firm
Differentiating succession management & talent management
Nationalisation & Talent Management
Day 4
How to make a Performance Appraisal System Work
The principles of effective performance appraisal
Why performance appraisal matters
Performance management in a multi-cultural setting
Common reasons for failure and mistakes made
How to deal with common mistakes and minimise failure
How to structure an appraisal meeting - a step-by-step outline
Day 5
Understanding Others
Behaviour styles passive, aggressive, passive-aggressive & assertive
Giving feedback with Emotional Intelligence (EI)
Providing appropriate career-path planning - supporting development
The psychology of the group
An introduction to group dynamics
Personal Action Planning
Managing Employee Performance, Behaviour and Attitudes www.lpcentre.com
IN-HOUSE TRAINING
LPC Training is capable of conducting this training programme exclusively for your delegates. Please e-mail us on admin@lpcentre.com for further information and/or to receive a comprehensive proposal.
www.lpcentre.com
Managing Employee Performance, Behaviour and Attitudes
DOCUMENTATION
High-Quality material has been prepared by the LPC team for distribution to delegates. In addition, a special note pad to facilitate note-taking will be provided.
CERTIFICATES
Accredited Certificate of completion will be issued to those who attend & successfully complete the programme.
SCHEDULE
Our Course timings commence at 09:00AM12:45PM Or 01:00PM - 05:00PM.
REGISTRATION & PAYMENT
Please complete the registration form on the course page & return it to us indicating your preferred mode of payment. For Further Information, please get in touch with us.
CANCELLATION AND REFUND POLICY
Delegates have 14 days from the date of booking to cancel and receive a full refund or transfer to another date free of charge. If less than 14 days notice is given then we will be unable to refund or cancel the booking unless on medical grounds. For more details about the Cancellation and Refund policy, please visit www.lpcentre.com/terms-and-conditions/
TRAVEL AND TRANSPORT
We are committed to picking up and dropping off the participants from the airport to the hotel and back.
CONTACT INFO
LONDON
Oxford Street Offices:
London - Oxford Street 25 N Row, London W1K 6DJ
+44 (0) 20 36 916 970
West London Office:
47 49 Park Royal Road London NW10 7LQ
+44 (0) 20 80 900 464 info@lpcentre.com
DUBAI
Business Bay, ParkLane Tower, Offices 718 - 719 dubai.training@lpcentre.com
KUALA LUMPUR
No. 03-06-05, UOA Business Park, Jalan Pengaturcara U1/51A, Section U1, Kawasan Perindustrian Temasaya, 40150 Shah Alam, Selangor
+60 19-305 5694
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www.lpcentre.com
Managing Employee Performance, Behaviour and Attitudes
