INTRODUCTION
It has always been too easy for line-managers to throw their HR issues over the fence to Human Resources. Managers often haven t been equipped with the skills, knowledge and confidence to own their own team challenges. Effective managers seek to take ownership of their team's development, and that includes managing the tougher sides of people management. This is not about taking risks but owning the problems and liaising with HR to ensure the ideal outcome is always achieved, quickly and effectively.
This Five-day programme is a highly practical and action-oriented development opportunity for anyone who is expected to develop others, which will leave participants feeling more confident and excited to apply their ability to develop others more effectively.
In this course, Learners will be provided with the necessary skills and knowledge to deliver the HR practices professionally and efficiently whether they are HR Professionals or Line Managers who wish to ensure that their employees get the most out of their working experience.
OBJECTIVES
By the end of HR Skills for Line Managers and Team Leaders course, delegates will:
Understand that effective Human Resource Management at line manager level is fundamental to organisational success and be aware of when HR expertise is required.
Create a SMART development plan that translates learnt skills and knowledge into action in the workplace
Develop a strong self-awareness so that they become reflective and understand how they and their team must develop to reach their full potential
Comprehend the key activities of HR to help the achievement of the organisation s objectives.
Identify that managing people is a shared activity with Line Managers and HR.
Recognise and enhance important skills in crucial areas to ensure the right people in the right place at the right time.
Demonstrate & handle constructively with any performance/behavioural issues at an early stage and ensure maximum contribution from all employees.
Develop people to their optimum capability.
WHO SHOULD ATTEND ?
This HR Skills for Line Managers and Team Leaders course designed for: Team Leaders, Supervisors and Managers who have to perform HR duties as part of their role but have not received any training in the area.
COURSE OUTLINE
Day 1
The importance of HR Responsibilities
Defining the relationship between HR and the line manager
Taking back responsibility for employees from HR
Liaising with HR for advice and guidance
Exploring the implications of employment legislation on a manager s actions
Understanding the risk of tribunal and the manager s role in avoiding claims
An overview of employment legislation
Day 2
The Foundation: Effective Recruitment & Selection.
The role of vital Recruitment and Selection in helping the business achieve its goals. setup job descriptions, person specifications and competencies required to prepare for the process. Joining selection techniques to achieve better predictive accuracy.
The differences between biographical, critical incident and criteria-based interviewing. Plan & conduct a fair interview and other assessments.
Making the right decision.
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Day 3
Talent Management & Succession Planning
What is Talent Management?
Recruiting & Selecting Talent. On-boarding Talent.
Succession Planning tools and techniques.
Development of Talent tools and techniques. Role of Employee Engagement and fostering it.
Training & Development
Vital role of Learning to the success of the organisation. Recognising Learning Needs & Learning Styles.
Leadership Training.
Training and Development Solutions.
Coaching and Mentoring. Management Training.
Day 4
Performance Management
The Performance Management Cycle.
Holding Effective Review Conversations.
Setting Objectives and Performance Standards.
Causes of Poor Performance & Dealing with Poor Performance. Performance Management and the Disciplinary Process. Giving and Receiving Feedback.
Day 5
Motivation, Reward & Incentives
Problems of Comprehending Motivation. Theories of Workplace Motivation
What s Wrong with the Theories?
Which Rewards Do People Value?
What Makes People Committed? Employee Engagement.
IN-HOUSE TRAINING
LPC Training is capable of conducting this training programme exclusively for your delegates.
Please e-mail us on admin@lpcentre.com for further information and/or to receive a comprehensive proposal.
DOCUMENTATION
High-Quality material has been prepared by the LPC team for distribution to delegates. In addition, a special note pad to facilitate note-taking will be provided.
CERTIFICATES
Accredited Certificate of completion will be issued to those who attend & successfully complete the programme.
SCHEDULE
Our Course timings commence at 09:00AM12:45PM Or 01:00PM - 05:00PM.
REGISTRATION & PAYMENT
Please complete the registration form on the course page & return it to us indicating your preferred mode of payment. For Further Information, please get in touch with us.
CANCELLATION AND REFUND POLICY
Delegates have 14 days from the date of booking to cancel and receive a full refund or transfer to another date free of charge. If less than 14 days notice is given then we will be unable to refund or cancel the booking unless on medical grounds. For more details about the Cancellation and Refund policy, please visit www.lpcentre.com/terms-and-conditions/
TRAVEL AND TRANSPORT
We are committed to picking up and dropping off the participants from the airport to the hotel and back.
CONTACT INFO
LONDON
Oxford Street Offices:
London - Oxford Street 25 N Row, London W1K 6DJ
+44 (0) 20 36 916 970
West London Office:
47 49 Park Royal Road London NW10 7LQ
+44 (0) 20 80 900 464 info@lpcentre.com
DUBAI
Business Bay, ParkLane Tower, Offices 718 - 719 dubai.training@lpcentre.com
KUALA LUMPUR
No. 03-06-05, UOA Business Park, Jalan Pengaturcara U1/51A, Section U1, Kawasan Perindustrian Temasaya, 40150 Shah Alam, Selangor
+60 19-305 5694
www.lpcentre.com
www.lpcentre.com