INTRODUCTION
The "Comprehensive Balanced Scorecard Strategy" course by LPC Training provides a deep dive into the Balanced Scorecard (BSC) methodology, enabling participants to master strategic alignment and performance management. Over five intensive days, attendees will explore the core principles and benefits of BSC, learning how to link organizational goals with KPIs and differentiate between objectives, KPIs, and initiatives. Through practical exercises, case studies, and interactive workshops, participants will develop and measure KPIs, implement and monitor BSC initiatives, and design insightful reports and dashboards. This course is ideal for professionals seeking to enhance their strategic planning skills and drive performance excellence within their organizations.
OBJECTIVES
By the end of this course, participants should be able to:
Understand the principles, concepts, and benefits of the Balanced Scorecard (BSC).
Link organizational goals with key performance indicators (KPIs) using the BSC approach.
Differentiate between objectives, KPIs, and initiatives.
Develop and measure KPIs for strategic objectives.
Implement and monitor BSC initiatives effectively.
Translate strategy into tangible, measurable results.
Design insightful reports and dashboards for performance improvement.
Communicate performance information across the organization for informed decision-making.
WHO SHOULD ATTEND ?
Who Should Attend?
Executives and Senior Managers
Strategic Planners and Analysts
Performance Management Professionals
Financial Officers
Project Managers
HR Managers
Operations Managers
Anyone involved in strategic planning and performance measurement
COURSE OUTLINE
Day 1
Introduction to Balanced Scorecard
Welcome and Course Overview
Principles and Concepts of Balanced Scorecard
Historical Development and Evolution of BSC
Benefits of Implementing BSC in Organizations
Overview of BSC as a Performance Management System
Key Components of a Balanced Scorecard
Case Study: Successful BSC Implementation
Group Discussion: Challenges in Current Performance Measurement Systems
Day 2
Strategic Alignment
Linking Organizational Goals with KPIs
Differentiating Between Objectives, KPIs, and Initiatives
Developing Effective KPIs Aligned with Strategy
Understanding the Four Perspectives of BSC: Financial, Customer, Internal Processes, Learning & Growth
Creating a Strategy Map
Case Study: Strategic Alignment in the FI/DFI Industry
Workshop: Aligning Goals and KPIs for Your Organization
Q&A and Recap
Day 3
Performance Measurement
Importance of Measuring Performance
Techniques for Developing and Measuring KPIs
Selecting Appropriate Strategic Measures for Each BSC Dimension
Setting Targets and Thresholds
Data Collection and Analysis Methods
Using KPIs to Drive Performance Improvement
Case Study: Performance Measurement in High-Performing Organizations
Practical Exercise: Developing KPIs for a Case Study Organization
Feedback and Discussion
Day 4
Strategy Execution and Implementation
Translating Strategy into Tangible Results
Implementing Balanced Scorecard Initiatives
Monitoring and Evaluating BSC Initiatives
Overcoming Implementation Challenges
Best Practices for Effective Strategy Execution
Designing and Developing a BSC Tailored to Your Organization
Case Study: Implementation Success Stories
Workshop: Creating a BSC for Your Organization
Group Presentation: Proposed BSC Frameworks
Day 5
Reporting, Communication, and Continuous Improvement
Designing Insightful and Actionable Reports
Creating Dashboards to Visualize Performance Data
Communicating Performance Information Throughout the Organization
Using BSC for Better Decision Making
Continuous Improvement and Adaptation of the BSC
Case Study: Continuous Improvement through BSC
Workshop: Developing Reports and Dashboards
Final Project Presentations
Course Review and Q&A
