2021 Impact Report

E N C O U N T E R

REFLECTIONS FROM A PASTOR “Pastor, I haven’t seen my family in four years and the window for them to travel is closing.”

Some stories you just can’t walk away from, and this was one of them. Our church learned of a man who had immigrated to the U.S. back in 2017 escaping persecution and fleeing for his life. For the past four years he has worked hard, saved all he could to afford his wife and three children to travel here and start a new life together. A major travel ban was looming.

This man’s dream of reuniting his family hung in the balance and needed help.

Carver County

We supported him as best we could to help afford his family travel to here and overcome all the challenges that come from arriving to the U.S. from overseas. As a local church we know we are not alone in caring for people in this community. Love INC is a ministry partner and a resource we can lean on when we have an opportunity to help someone in need.

“T his was nothing short of a miracle as Love INC was able to help.”

2 0 2 1 I M PA C T R E P O R T

This was nothing short of a miracle as Love INC was able to help this family of 5 begin their new life here in Minnesota.

With very little notice, a truck full of beds, furniture, and basic home-goods from Love INC’s resale store, FurniShare, showed up to the man’s home. Volunteers filled the empty home in advance of his family’s arrival. The family was overwhelmed with joy and gratitude as they walked in together to their home fully furnished.

As a pastor in this community, I appreciate the simple and profound principle to serve and love people in the name of Christ. I’m grateful for Love INC and the ways we work together to meet the real needs of real people locally that they might experience the unconditional love of Jesus.

PAS TO R S TEVE ANDER SON

“I’m honored to be part of showing others unconditional love that leads to hope.”

REFLECTIONS FROM A VOLUNTEER

P U R P O S E

As a Helpline volunteer, I am the first point of contact with new and returning clients who reach out for help. Much of my time is spent listening to their story and understanding their needs. Then, I set in motion the wheels of practical help and support, that is Love INC. The depth of vulnerability a person presents when they reach out for help is humbling. I am honored to be part of showing others unconditional love that leads to hope. When a caller feels despair, I help them take a simple step in a positive direction. My own life has been transformed by serving neighbors in the simplest moments when it is painfully clear that Love INC services are sometimes their last resort. Recently, I took a routine call from a client who just needed a gas card to fill his car up with gas. When he stopped by the Love INC office to pick up the gas card I learned that he had walked over two miles (one way) in -20 temperatures.

That gas card on that day was his life-line to work, food and security. I’ll never forget these “Love INC moments” that really impact peoples’ lives. Including mine!

DENI SE WAR TA V I C TO R I A , M N

2021 HIGHLIGHTS •

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699 Individual Households Served (75% Higher Than 2018).

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New Helpline Coordinator Hired.

2 New Board Members Added.

ACTS OF LOVE IN 2021

Providing Beds to Western Carver County.

119 NEW Households Served 2271 Total Calls (30% Higher Than 2018)

New Gap Ministry In Waconia called “Rest Assured Mattress Ministry”

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New school supplies/backpack event now serving District 110.

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A Total of 529 Students and 26 Carver County schools received school

YO U MADE POSSIBLE!

supplies in Districts 110 & 112.

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Over 1,000 people received all the fixings to prepare a Thanksgiving Dinner.

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For the first time, Love INC hosted two food events simultaneously.

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CALLS FOR HELP ANSWERED: 2,271

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NEEDS MET: 2,581

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HOUSEHOLDS SERVED: 699

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81% OF CALLERS DO NOT HAVE A FAITH

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NEW HOUSEHOLDS: 119

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TOTAL HOUSE OCCUPANTS: 1,186

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St. Joseph Catholic Community served Western Carver County Families.

St. Victoria and West Union Lutheran Church served Eastern Carver County Families.

LO V E I N C • 1 6 0 0 B AVA R I A R O A D • C H A S K A , M N 5 5 3 1 8 | 9 5 2 . 4 4 8 . 2 5 0 8 | LO V E I N CCC . O R G

COMMUNIT Y •

OVER 12,000 VOLUNTEER HOURS

3 0 + C H U R C H E S . 1 1 D E N O M I N AT I O N S . O N E L O V E .

CELEBRATING YOUR IMPACT! R E F L E C T I O N S F R O M T H E E X E C U T I V E D I R E C TO R : We all hope for something. I don’t know how God sorts it all out.

In the same town a farmer prays for rain and a mason prays for sunshine. When our hopes are finally realized we are grateful.

As children we learned to say “thank you” when we get what we asked for or when we get something desirable but unexpected.

Gratefulness is the experience of the recipient. But are they alone in this? How is gratitude felt by the giver?

BOARD M E MBE RS JORDAN ZAHRTE (CHAIR) D AV E R U E G G ( V I C E C H A I R )

I know a lot of people who feel genuine joy and humility in playing part in making other’s hopes come true. The heart of our volunteers and donors reflects this very well. They show up giving their precious time, skills and money because they love God and love others. I say “thank you” whenever I can and their response…

G A R Y R ZO N C A PA S TO R S A R A H B U N G E PAU L T U R E K BETH RICE BOB CHAPMAN JIM LEONE

“We are grateful for the opportunity to give.”

STAFF

2021 FINANCIALS I N CO M E FurniShare - Merchandise Sales Individual Donations Events Business Donations Church Contributions FurniShare - Donations In-Kind Donations Interest Income TOTA L I N COME:

EXPENSES $220,595

Employee Cost & Contract Labor Facilities (Rent & Utilities) Admin Fundraising / Meetings FurniShare Vehicle & 3rd Party Hauling National Affiliate Fee Ministry Support In-Kind Expense

$180,320 $ 5,550 $71,619 $58,024 $15,225 $1,920 $4 $553 ,2 57

TOTA L E XP E N SE S: N E T IN COM E (LOSS ) :

$ 2 3 8 ,4 2 7 $ 1 5 3 ,1 6 2 $ 4 9 ,6 3 8 $ 1 6 ,4 8 8 $ 1 2 ,0 6 3 $ 9 ,5 8 0 $ 1 6 ,7 1 8 $ 1 ,9 2 0 $497,996 $ 5 5 , 2 61

50 %

HOUSEHOLDS SERVED UP

FROM A YEAR AGO

FOR TWO CONSECUTIVE YEARS DONOR RETENTION RATE HAS STAYED ABOVE

AL NORBY E X E C U T I V E D I R E C TO R

THE NATIONAL AVERAGE.

CO N N I E S C H I B I L L A GENERAL MANAGER – FURNISHARE

AL NORBY E X E C U T I V E D I R E C TO R

J AY N E K A N E MISSION ENGAGEMENT

REFLECTIONS FROM A BOARD MEMBER

JOAN FUDGE H E L P L I N E CO O R D I N ATO R G LO R I A P E T E R S O N A CCO U N T I N G J O N H E L D ( V O LU N T E E R ) I T CO N S U LTA N T D WAY N E S T R A N D F U R N I S H A R E I N V E N TO R Y CO O R D I N ATO R

30+ PARTNER CHURCHES CHASKA C H A S K A M O R AV I A N , C H R I S T V I C TO R I O U S LU T H E R A N , C H U R C H O F T H E G UA R D I A N ANGELS, CHURCH ON THE HILL, C R O W N O F G LO R Y LU T H E R A N , IGLESIA CRISTIANA EBENEZER, MEADOW SPRING, SHEPHERD OF THE HILL PRESBY TERIAN, S T. J O H N ’ S LU T H E R A N , T H E R I V E R , VA L L E Y E VA N G E L I C A L F R E E , W E S T B R O O K CO M M U N I T Y

C HANHASSEN D I S CO V E R Y U N I T E D M E T H O D I S T, L A K E S I D E CO V E N A N T, L I V I N G C H R I S T LU T H E R A N , S T. H U B E R T C AT H O L I C , W E S T W O O D CO M M U N I T Y CARVER S T. N I C H O L A S C AT H O L I C , T R I N I T Y LU T H E R A N , E A S T U N I O N LU T H E R A N COLOGNE W E S T U N I O N LU T H E R A N

VIC TORIA L A K E AU B U R N M O R AV I A N , M T. O L I V E T LU T H E R A N W E S T, S T. V I C TO R I A C AT H O L I C , WAT E R B R O O K E F E L LO W S H I P WACONIA FA I T H LU T H E R A N , F R E S H WAT E R , O A K W O O D CO M M U N I T Y, PA R K S I D E , P R O M I S E CO M M U N I T Y, S T. J O E S E P H C AT H O L I C CO M M U N I T Y, T R I N I T Y LU T H E R A N ,

I reflect on the pandemic headwinds and the subsequent economic repercussions affecting our Carver County community over the past year. Love INC was not sparred the impact from these challenges as our major fundraising events were rerouted, rescheduled, or cancelled. Despite these obstacles, the gracious and charitable support from our donor community made it possible for us to continue our service commitments as reflected in the encouraging metrics and stories found in this Impact Report. We were blessed with an active ministry network supported by our church partners and the dedicated group of ambassadors, volunteers, and staff that embody the Love INC vision and mission of transforming lives and communities.

Under the leadership of our Board Chair, Jordan Zahrte, and Executive Director Al Norby, Love INC has continued to evolve in developing infrastructure, processes, and analytics to effectively serve the needs of our community as we continue our western Carver County expansion initiative. We are blessed with a talented and experienced staff overseeing our Helpline, Gap Ministries, FurniShare resale store, donor community, and financial management. I am grateful to collaborate with a dynamic and engaged Board. The Board, with its collective talents, is committed to a vision and mission of seeing lives and communities transformed by serving those in need with dignity and compassion first.

PAUL T UREK BOARD MEMBER