The VIC
STRATA MAGAZINE OCTOBER 2023
The cost of underinsurance Page 6 | The Knight
Can a strata manager have a casting vote in a tied decision? Page 14 | OccamStrata
Is approval required for swapping a gas cooktop to induction? Page 26 | Energy On
About LookUpStrata is Australia’s Top Property Blog Dedicated to Strata Living. The site has been providing reliable strata information to lot owners, strata managers and other strata professionals since 2013. As well as publishing legislative articles to keep their audience up to date with changes to strata, this family owned business is known for their national Q&A service that provides useful responses to lot owners and members of the strata industry. They have created a national network of leading strata specialists across Australia who assist with 100s of the LookUpStrata audiences’ queries every month. Strata information is distributed freely to their dedicated audience of readers via regular Webinars, Magazines and Newsletters. The LookUpStrata audience also has free access to The LookUpStrata Directory, showcasing 100s of strata service professionals from across Australia. To take a look at the LookUpStrata Directory, flip to the end of this magazine.
Meet the team
Nikki began building LookUpStrata back in 2012 and officially launched the company early 2013. With a background in Information Management, LookUpStrata has helped Nikki realise her mission of providing detailed, practical, and easy to understand strata information to all Australians. Nikki shares her time between three companies, including Tower Body Corporate, a body corporate company in SEQ. Nikki is also known for presenting regular strata webinars, where LookUpStrata hosts a strata expert to cover a specific topic and respond to audience questions.
Nikki Jovicic Owner / Director
Liza came on board in early 2020 to bring structure to LookUpStrata. She has a passion for processes, growth and education. This quickly resulted in the creation of The Strata Magazine released monthly in New South Wales and Queensland, and bi-monthly in Western Australia and Victoria. As of 2021, LookUpStrata now produce 33 state based online magazines a year. Among other daily tasks, Liza is involved in scheduling and liaising with upcoming webinar presenters, sourcing responses to audience questions and assisting strata service professionals who are interested in growing their business.
Liza Jovicic Sales and Content Manager
Learn more here → https://www.lookupstrata.com.au/about-us/ You can contact us here → administration@lookupstrata.com.au Disclaimer: The information contained in this magazine, including the response to submitted questions, is not legal advice and should not be relied upon as legal advice. You should seek independent advice before acting on the information contained in this magazine. www.lookupstrata.com.au
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Contents 4 Unlocking solutions for Strata challenges; meet Josh Klemm, Lannock’s Business Development Manager in Victoria Lannock Strata Finance
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The cost of underinsurance Sim Firns, The Knight
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mall changes bring big benefits S to your building
18 Does a strata insurer handling a claim have a ‘duty of care’ to the lot owner? Tyrone Shandiman, Strata Insurance Solutions
20 We don’t have petrol pumps in the building, so why do we need EV chargers? Allan Parker, Altogether Group
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Jake Sharp, MiMOR
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ommercial decision to fix water C damage issues rather than lodge a claim Tyrone Shandiman, Strata Insurance Solutions
12 Making building defects a thing of the past
Foodifox
24 What is the timeframe for nominating for the committee? Ben Quirk, OccamStrata
26
BCRC
14 Can a strata manager have a casting vote in a tied decision?
Fabienne Loncar, Moray & Agnew
I s approval required for swapping a gas cooktop to induction? Sarah Shevy, Energy On
28
Ingrid Goldenfein, OccamStrata
16 Maintaining services that relate to the common property but are located on lot property
ow Foodifox is changing the H food delivery game for residential buildings
ire compliance when removing F the door’s self-closer Chris Chatham, LINKfire
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Events, training, advocacy and more Strata Community Association (VIC)
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The VIC LookUpStrata Directory
Thanks to our sponsors
Unlocking solutions for Strata challenges; meet Josh Klemm, Lannock’s Business Development Manager in Victoria
Josh is a seasoned strata and property specialist with a keen understanding of the industry’s dynamics and the issues that Owner Corporations are currently facing in Victoria. Josh offers his insights on some of the main challenges currently affecting the Strata space. Insurance Premium Increases:
One of the significant considerations for Owner Corporations is the increasing costs and stricter conditions imposed by insurance providers. Josh highlights the two common scenarios he is observing: • Unforeseen Cost Surges: “There are a lot of cases where levies and budgets were set prior to the unexpected cost spike. The higher premiums are now straining the Owners Corporation’s budget to the point they cannot pay the premiums as an annual lump sum.” • Defects and Policy Renewal: “The other cases are Owner Corporations that are aware of defects but haven’t yet progressed with remediation works. These Owner Corporations are now facing stricter conditions for policy renewal. Without funding in place, they cannot progress the remediation works at a rate that meets the insurance provider’s conditions.” In the above cases, Josh explains how his clients have benefited from Lannock’s Insurance Premium Funding product. “Traditional insurers may cancel policies for late payments, but the Insurance Premium Funding product will always pay the insurance premium upfront. Thereby removing the risk of policy cancellation. The product was designed to provide Owners Corporations the flexibility and reliability required to gain or maintain coverage without delay’’.
Water Ingress: A Silent Intruder Josh has seen a recent spike in buildings facing remediation work due to water ingress problems. “Water ingress doesn’t discriminate; it can wreak havoc in new developments or older buildings. Owner Corporations tend to come to me for funding advice in these two scenarios’’:
• Emergency Water Ingress Works: “When disaster strikes, fast action is essential to limit damage.” Josh emphasises. “Fast action involves organising funding, finding the root cause and getting experts involved to fix the issue to limit the damage and therefore the cost.” • Water ingress issues that are identified early: In these situations, Josh prefers to be involved as early as possible. “We work with the Owners Corporation as they assess the issue and find a solution. This way, a funding solution is ready to go quickly and is tailored to the Owner Corporation’s specific requirements.” He notes, identifying the source of water ingress is paramount. “Is it due to a leaking roof, plumbing issues, structural cracks, or external factors like heavy rain?” Josh advises. “This knowledge is critical for effective remediation and tailoring a suitable facility.”
trusted partner on the ground, here to help.” In the best-case scenario, he becomes an extension of the teams he works with. “A funding facility is rarely the only solution. I work closely with my clients to provide funding as a solution, not the only solution, or as a mix of funding options.” Josh firmly believes that no Owner Corporation in Victoria should face undue administrative strain from their funding decisions. “Ongoing complexity in some funding options only hinders the effective strata project delivery. There are simplified and flexible funding options in the market that support Owners Corporations.” “Innovative solutions should simplify their path,” he stresses. In this customer-centric approach, Josh Klemm embodies the valuable partnership offered by Lannock Strata Finance to the strata community.
Josh added, “In new developments, understanding where liability and responsibility lies is important.” Elevating Strata Communities through Capital Projects
‘‘Capital projects play a part in the enhancement of strata communities.’’ Josh Klemm highlights, ‘‘Working closely with a passionate strata community on their uplift project is exceptionally fulfilling.” “While capital projects can be expensive, the potential to enhance property values often justifies the investment. When managed effectively, these projects can offer long-term financial gains while improving the building’s aesthetics for the enjoyment of the residents.” “Effective project management is essential for delivering projects on time and within budget.” says Josh Klemm, an experienced authority in strata and construction. “And clear communication and discussion bring the best outcomes.” “To that end, I spend a lot of my time consulting with strata managers, committees and attending meetings,” he said emphasising the value of early engagement. “I really enjoy the collaboration required to understand the needs of the Owners Corporation to provide the necessary information for owners to make an informed funding decision. His approach is clear: “I want to be considered a
Josh Klemm Business Development Manager Victoria P 0400 006 988 E joshua@lannock.com.au W www.lannock.com.au
The cost of underinsurance Other owners in our small scheme don’t want to get an insurance valuation in case the premium increases. I’m sure we are underinsured. What do I do? What is the owners corporation manager’s responsibility here? I’m a resident lot owner in a group of 4 freestanding townhouses. We have a shared driveway, a small garden, and service supply lines but no common buildings. Our last building valuation was four years ago. I believe we’re very underinsured. Two other lot owners are investors and prefer low insurance fees. At the next AGM, I expect I’ll be outvoted again as owners most likely won’t want to authorise payment for a reevaluation or increase the building insurance.
Section 65(1) of the Owners Corporations Act 2006 (Vic) (“the Act”) states: 65. Valuation of buildings 1. A n owners corporation must obtain a valuation of all buildings that it is liable to insure, save for tier 5 owners corporations (two-lot subdivisions or services only owners corporations), which are exempt from compliance with this section. The legislation also provides under section 65: 2. the valuation must be obtained every 5 years or earlier as determined by the owners corporation Section 65 (3) also provides that the report must be presented at the next annual general meeting after it is received. We recommend that a valuation be obtained every three years to ensure that the owners corporation is adequately insured, however as stipulated by the Act, this time frame is for the owners corporation to determine. The owners corporation manager can advise best practice, however, it is ultimately up to the owners corporation to make the decision. The owners corporation manager should minute the recommendation and note any objections to this.
Given the current context of massive building cost hikes with shortages in supply and labour and associated building company collapses, is our OC manager responsible for recommending building valuations before five years? Are owners corporation managers under regulatory and ethical obligations to advise lot owners to ensure building insurance is more than the value of the buildings?
Should the owners corporation fail to undertake a valuation as stipulated by the legislation, as the lot owner, you can make an application to the Victorian Civil and Administrative Tribunal (VCAT) to have the matter heard under section 162(a). We would recommend that you approach your owners corporation manager in the first instance and request that they distribute information to all lot owners advising of the risks of under insurance.
Can I arrange my building insurance? Or, as the townhouses are free-standing, can I obtain addon building insurance for my property? If so, how do I go about this?
Alternatively, you are also able as a lot owner to take out your own insurance cover in respect to the damage or destruction of your lot and/or your interest in the common property.
How can I ensure the building insurance for my townhouse is not held artificially low by others?
This can be over and above the insurance provided by the owners corporation. You would still be liable to pay a portion of the owners corporation’s insurance policy in accordance with lot liability as part of your annual fees.
The owners corporation manager can advise best practice, however, it is ultimately up to the owners corporation to make the decision. 6 www.lookupstrata.com.au
We would recommend that you contact the owners corporation’s broker to see what they can offer you in terms of a policy.
There is a legal requirement under the Act for the building to be insured for full replacement and reinstatement value. The common property and common area contents must be fully insured. Advice from our licensed insurance or licensed insurance broker notes “the market value of a particular property has no bearing on the cost to rebuild it. The replacement value referenced in the Act includes the construction cost, as well as other costs associated with the removal of debris, labour and materials, compliance with current building codes and local council planning provisions, professional fees, taxes and more. In the current environment of increasing natural disasters, rising labour and building material costs, having adequate insurance in place is more important than ever.”
Should the owners corporation choose to undertake a valuation and further resolve not to approve the recommendation to increase cover, it is possible the owners corporation may face litigation for disregarding such valuation and allowing the building to be purposefully under insured. We would reiterate to the members that obtaining a professional insurance valuation comes well under cost when compared to the potential financial losses and the cost of litigation that could occur as a result of an underinsured loss. Sim Firns | The Knight ella@theknight.com.au READ MORE HERE
Further, it is important to advise the lot owners that, should there be a shortfall for the rebuilding of the property in the event of a disaster, it is the responsibility of the owners corporation to fund that gap/shortfall.
Providing innovative solutions to support owners and strata managers with remediation and repair solutions B U I L D I N G C O N S U LTA N C Y •
Defect reports and forensic engineering
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Scope of works
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Dilapidation and risk surveys
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Dispute mediation and expert witness
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Contractor procurement and cost validation
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Construction management
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Capital works funds/maintenance plans
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Digital capability
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Façade assessments
RE PAIR S O LU TIO N S
• • • • • • •
Emergency make safe Fire water damage restoration Leak detection Contamination response Building repairs Cost validation services Digital capability
T O L E A R N M O R E , C O N TAC T: 1300 735 720 sales@au.sedgwick.com
1300 654 599 sales@au.sedgwick.com
Small changes bring big benefits to your building
How do you keep track of your building’s assets like fire extinguishers and defibrillators? These items are expensive, but increasing their security may be easier than you think! You can easily track your building’s assets. Did you know you can easily track your building’s assets? Products can be installed on items without anyone really knowing a tracker is there. You can use trackers on defibrillators, fire equipment, even access keys. We’ve dealt with a lot of buildings where fire extinguishers have been taken or used without authorisation.
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If a tradie accidentally takes the keys, you’ll know who has then and where they are. These products are really handy. You can set trackers up to send an alert when an item is moved. You’ll know if the fire extinguisher is being moved for servicing at 2 pm by a technician or if someone is messing around with it at 2 am on a weekend. There are also products that can detect when something is happening like a flood in a pump room. If the water gets to a certain level an alert is activated, the plumber can get automatically notified and they can tend to the matter very quickly. Jake Sharp | MiMOR jake@mimor.com.au READ MORE HERE
Commercial decision to fix water damage issues rather than lodge a claim
To improve an owners corporation’s claims history, are owners corporations fixing water damage issues rather than claiming the repair on strata insurance? In what instance is this an option? Particularly where an owners corporation is trying to improve its claims history, there will be instances when an owner or owners corporation will decide it’s not commercial to lodge a claim.
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Where an owners corporation is trying to improve its claims history, there may be instances when an owner or owners corporation decide it’s not commercial to lodge a claim.
Particularly where an owners corporation is trying to improve its claims history, there will be instances when an owner or owners corporation will decide it’s not commercial to lodge a claim.
Likewise, in some instances we advise some clients to refrain from making a claim when the claim is only a few hundred dollars. In this instance, there’s no benefit. It costs the insurer more to administer the claim than what they pay out.
If an owners corporation is looking to not lodge a claim, we recommend seeking advice from your insurance adviser on this.
For significant claims, it can be a commercial decision of the owners corporation whether they want to step in and pay for the repairs. There can be an argument that the owners corporation cannot pay for repairs inside a lot, so that’s another consideration concerning water damage claims.
READ MORE HERE
Tyrone Shandiman | Strata Insurance Solutions tshandiman@iaa.net.au
MAKING BUILDING DEFECTS A THING OF THE PAST Addressing structural durability issues and defects in newly completed or older buildings with appropriate remediation practices can present significant technical and financial challenges to strata property owners. Whether it is concrete, timber, steel, coatings or brickwork, the wrong material selection in the design of a new structure can make or break a project. This can have costly long-term consequences if maintenance and repairs are required to remediate any defects postconstruction. In order to minimise lifecycle costs, prevent structural deterioration, and provide a safe and reliable asset, contractors, strata managers and property owners must rely on unique consultative expertise that can accurately diagnose and solve building defects and performance issues in their early stages Leading construction materials and durability consultants BCRC understand the important role that durability design plays in extending the structural life of an asset. For over 30 years, BCRC have applied technical expertise to both new and older structures, from single residential dwellings to high-rise urban developments, handling issues from corrosion, concrete cancer, thermal cracking and magnesite, to water leaks and flammable cladding. The majority of BCRC’s work is focused on concrete in the start-up stage of a project to ensure appropriate methods are implemented to prevent issues later in an asset’s life.
BCRC general manager Marius du Preez says durability and performance related factors of structural materials such as concrete and steel are often overlooked in the design stage of residential infrastructure projects.
structure repair and cathodic protection design, flammability testing, specialised non-destructive testing, timber assessments, building forensic reports, litigation, disputes and insurance claims.
“Although these materials are known for their structurally sound properties, and typically form the foundation of any project, they are prone to issues like cracking, corrosion, and deformation over the project lifecycle,” he said.
Exclusive CREAD™ & EPIC Repair Approach
“Many critical considerations exist in new constructions, including detailed design reviews, strength and risk assessments, performance monitoring, materials selection and reinforcement, and the application of specialty protective coatings. “Our core job is to devise a blueprint based on materials selection and how serviceability will be achieved over the asset’s design life. That’s why we offer advice based on durability design models for issues such as thermal analysis, cracking assessment, tunnel and tank corrosion, chloride penetration, permeability, sorptivity, physical properties, corrosion rate, carbonation, sulphate attack, and alkali silica reactivity.” When it comes to strata apartments, BCRC helps contractors resolve issues where specifications have not been met, or where damage has occurred, designing concrete mixes that are economical, fit-for-purpose, easy to place and finish, and meet engineering design requirements. Structural assessment and corrosion control solutions form a key part of the consultancy’s expertise when implementing solutions for maximising durability, mechanical integrity and reliability of steel assets. Mr du Preez highlighted their ability to diagnose corrosion mechanisms present in metallic structures and provide remedial building management solutions that return structural integrity back to the asset. “We provide independent corrosion assessments to contractors proposing remediation and upgrades, while also dealing with
Understanding the safe and productive working life of a structural asset is critical to realising its effective lifetime value based on the construction or purchase cost. Owners must be informed of potential risks to their property and the remedial works available to avoid repair cost blow-outs or structural failure. As part of BCRC’s fully integrated asset management system, the company adopts SMART Inspect (inspection and testing), CREAD™ (durability modelling), and EPIC Repair (innovative repair solutions). Its proprietary service life modeling process CREAD™ is deployed following SMART Inspect forensic analysis and testing, and used to conduct reliable engineering and probabilistic analysis to predict residual life of a building, identify and mitigate risks, and optimise repair and maintenance strategies. CREAD™ is a fundamental component of durability plans and the tender design process. It sets out the approach for construction teams so they understand the key exposures, client requirements, and deterioration mechanisms. BCRC’s EPIC Repair approach takes into account factors such as the cause of failure, extent of the damage, and expected residual asset service life. It provides a system for selecting the most appropriate design, repair specification and protection methods that meet specific client needs. Whether it’s conventional low-cost patching and coating repairs in small, isolated areas, or cathodic protection such as the use of sacrificial anode systems for concrete providing full code required depolarisations, you can be confident BCRC has the unique repair system to suit your building.
LEARN MORE
YOUR TRUSTED DURABILITY CONSULTANTS If your residential complex suffers from corrosion, concrete cancer, cracking, magnesite, water leaks or flammable cladding, then it’s time to bring in the technical experts. From seaside suburbs to city centres, construction materials and durability consultants BCRC have diagnosed and solved building defects for some of Australia’s major urban developments for the over 30 years. Whether it’s designing new buildings or restoring older structures, single residential dwellings or 50-storey towers, we work with strata managers, contractors and property owners to deliver practical, cost-effective solutions that extend the structural life of their assets.
We offer a suite of services Remedial management services
Inspection and structural material analysis
Durability planning and modelling
Defects analysis and liability management
Repair specification and design
Materials expertise
Flammability testing
Building dilapidation and forensic reports
Insurance claim reports
Tender and contract services
Contact BCRC today to learn more about our remedial management and consulting services. 0413 149 147 melbourne@bcrc.com.au www.bcrc.com.au
Can a strata manager have a casting vote in a tied decision?
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I’m a lot owner in a corporation of four units. Are there any instances when a strata manager, not a lot owner, has a casting vote in a tied decision? The vote was not a special resolution. No section under the Act allows a manager to vote unless by proxy appointment. Part 4 Division 6 of the Owners Corporation Act 2006 addresses the matters of voting in an owners corporation. In summary – pursuant to section 87, each Lot has one vote. Pursuant to section 89A, the chairperson of the owners corporation has a second or casting vote if the vote is equal and the chairperson is a lot owner with a proxy. No section under the Act allows a manager to vote unless by proxy appointment.
If the strata manager has been appointed by proxy, special attention to sections 120, 121 and 122 apply. It should also be noted that pursuant to section 121 where there is no committee, the strata manager may be conferred powers and functions of the owners corporation by either the rules of the owners corporation, a resolution of the owners corporation or a delegation. Owners corporation management is a complex matter requiring the expertise of a competent and capable strata manager to ensure judicious application of the Act, due care and diligence and unbiased guidance and governance. Ingrid Goldenfein | OccamStrata ingrid.goldenfein@occamStrata.com READ MORE HERE
Maintaining services that relate to the common property but are located on lot property
The purpose of the bollard light will inform responsibility for repairs. Under sections 4(b) and 46 of the Owners Corporations Act 2006 (Vic) (OCA), an owners corporation is obligated to repair and maintain the common property together with the chattels, fixtures fittings and services related to the common property or its enjoyment. Further, an owners corporation must repair and maintain chattels, fixtures, fittings and services that relate to the common property or its enjoyment, even if they are located on private property. Additionally, section 47(1) of the OCA requires an owners corporation to repair and maintain services in or relating to a lot that is for the benefit of more than one lot and the common property.
A repair is required for a light situated on lot property that contributes to the lighting of common areas. Who is responsible for maintaining fittings and services related to common property but located on private property? A bollard light in a non-common area of owners corporation property is damaged and needs repair. This light is connected to the common area lights that turn on at dusk. It’s on the same electrical line and works off the same electrical circuit as the driveway lights in the common area. The committee agreed to pay half of the cost, with the owner paying the remainder. The committee say that any further issue with the light would be the owner’s responsibility. The light’s power usage is included in the electricity bill for the common area, which is paid for by the owners corporation. Who is responsible for the maintenance of the light? 16 www.lookupstrata.com.au
The above contrasts with section 129 of the OCA that states a lot owner must maintain in a state of good and serviceable repair any part of their lot that affects the outward or appearance of their lot or the use or enjoyment of the common property. This includes maintaining a service that serves that lot exclusively. The purpose of the bollard light will inform responsibility for repairs. If we assume the bollard light is located on lot property but illuminates common property, we consider the owners corporation is responsible for the repairs. If the bollard light only illuminates the lot and does not relate to or benefit the common property, the lot owner would be held liable for its repair and maintenance. Based on the information provided that the bollard light is connected to the common area driveway lights, which illuminate at dusk, and the owners corporation pays for the electricity to service it, we consider it is likely the owners corporation is liable for the cost of repairing it. Fabienne Loncar | Moray & Agnew Lawyers floncar@moray.com.au READ MORE HERE
EQ Tower, Melbourne. Managed since 2016.
Protecting your asset & supporting your community. Award winning Owners Corporation Management services in Melbourne & Geelong. Learn more >
Does a strata insurer handling a claim have a ‘duty of care’ to the lot owner?
The remediation of damage from an incident requires the lot owner to vacate their premises for repairs. Does the strata insurer handling the claim have a ‘duty of care’ to the affected lot owner? In the context of an insurance claim, insurers and their contractors have a duty of care.
Duty of care is an obligation imposed on individuals and organisations to take reasonable measures to prevent foreseeable harm or injury to others. In the context of an insurance claim, insurers and their contractors have a duty of care. Legal claims associated with duty of care and negligence can be highly nuanced and are considered on a case-by-case scenario by legal professionals and judges (if the claim ends up in court). Claims are never black and white, and legal liability will vary based on the circumstances. The outcome of such claims depends on various factors, including policy terms and conditions, foreseeability, reasonable care, proximity, breach of duty, causation, statutory duty and contributory negligence. It’s crucial to understand that while the standard of care imposed on insurers is high, it is not unlimited. Policyholders also bear a responsibility to take reasonable measures to prevent foreseeable harm or injury and mitigate damage to the best of their ability. If you believe the insurer has breached their duty of care, depending on the severity of the issue, you should first raise concerns with the insurer. In some cases, referring your concerns through the dispute resolution process may be appropriate. In more complex or severe circumstances, it may be appropriate to seek legal advice. Tyrone Shandiman | Strata Insurance Solutions tshandiman@iaa.net.au READ MORE HERE
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Expert Owners Corporations Lawyers
Tisher Liner FC Law provides quality and cost effective legal services to Owners Corporations and their Managers across Victoria and the ACT Our highly experienced team provide quality assistance to owners corporations, committees, lot owners and managers of owners corporations in a wide variety of legal matters including:
Phillip Leaman
• General advice and governance; • Interpretation of plans of subdivision, common and private lot boundaries;
Phillip Leaman LLB (HONS), BCOM Principal Lawyer pleaman@tlfc.com.au
• Levy recovery; • Domestical building dispute claims and Water Act claims; • Adverse possession and compulsory acquisitions;
To see a list of matters we've been successful in or to access our OC information resources please visit our website or sign up to our blog.
• Easement and amendments to plans of subdivisions; • Creation and enforcement of owners corporation rules; • Preparing leases and licences over common property; • Advice on repairs and maintenance and application of the Benefit Principle; and • Prosecuting and defending claims made at VCAT by Owners Corporations and Lot owners.
Level 2, 333 Queen Street, %el ourne, Victoria, 3000 I +613 8600 9333 ocenquiry@tlfc.com.au I tlfc.com.au
We don’t have petrol pumps in the building, so why do we need EV chargers?
Petrol pumps aren’t installed in the building’s car park so why should we consider installing EV charges?
Strata buildings have a question to answer. Do they want to provide that convenient charging provision and if they do, how do they want to bear that cost and how they want to share that cost?
The need for installing EV chargers relates to convenience.
Allan Parker | Altogether Group aparker@altogethergroup.com.au
The need for installing EV chargers relates to convenience. At the moment, to refuel an electric vehicle, the infrastructure does not exist at the level that petrol pumps exist throughout the community. Even the very best charging option which is the fast DC charger will see you wait 15 to 20 minutes for your vehicle to be charged. Owners of electric vehicles will be seeking to have convenient charging options available to them. From that perspective, it is different to the petrol application.
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READ MORE HERE
Entering Growing Downsizing E itin THERE IS 1 COMPANY THAT YO NEE into OC management? your OC management portfolio?
your Yurrent OC portfolio? and retiring from strata management?
TO NO
Strata Management Consultants strataconsultants.com.au
How Foodifox is changing the food delivery game for residential buildings Picture this: You’ve just finished a residential meeting where tenants were 100% happy with how the building is managed and no complaints about excess foot traffic or security risks were uttered. This can easily become a reality with Foodifox. United by their love of food, Shawn Yi, Tangent Wong and Tim Pagram developed innovative thermal lockers for food delivery services and consumers. These thermal lockers are taking residential buildings and commercial spaces by storm, providing seamless convenience for food ordering residents and additional safety to the building. We chatted with Co-Founder and CSO Tim Pagram about how Foodifox can benefit both residential building owners and residents.
1. For those that don’t know, what is Foodifox? And how does it work? Tim: In a nutshell, Foodifox is a thermal food delivery storage solution for residential and commercial buildings. We designed the lockers to reduce the challenges often associated with food delivery, such as cold or stolen food (for residents) or tenant complaints (for building managers).
2. What is Foodifox doing to support building residents? We conducted a survey with high-rise tenants and discovered that 40% had received cold or damaged food. Meanwhile, 37% of respondents shared that they often meet their drivers on the street due to their unwillingness to meet them at the door of their building. Foodifox is bridging tenant and delivery driver gap, as our thermal lockers are incredibly easy to use. Residents order their meal via their favourite food app. Delivery drivers simply put it in an allocated locker and the resident will receive a text to say that their food is ready. The resident then goes downstairs and collects their securely stored meal from their Foodifox locker.
Nowadays, convenience and safety aren’t nice-to-haves – they’re mandatory for food delivery services. Foodifox thermal lockers addresses this need, giving residents a secure, convenient and efficient way to order and receive their food.
3. How have building managers benefited from having these lockers? What has the reception been like? We've had a fantastic reception from building managers that have Foodifox lockers in their buildings. The increase in happier tenants thanks to the safety and convenience offered by our lockers is insurmountable. Building managers have also shared that there has been a decrease in complaints about excessive foot traffic going in and out of the residential building. Those who manage the day-to-day of residential buildings have shared how much their productivity has increased. They now don’t have to worry about collecting food deliveries that have been left in the foyer or handling queries from frustrated tenants about where their food’s located. The improved experience for residents has had a great flow-on effect to building managers.
4. What’s next for Foodifox? While our current operations are in Victoria, we’re expanding into NSW and Queensland. This expansion will help tenants and building owners improve the living experience, while bolstering food delivery safety and convenience. We’re excited to see what the future holds for Foodifox and how we can enhance residential buildings with our humble lockers.
If you want to learn more about Foodifox, then you can head to our website or call us on 1300 359 889.
Smart thermal food lockers for seamless delivery. Keep tenants happy and your lobby clear with smart, convenient thermal lockers. The secure way to streamline food delivery for your building.
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What is the timeframe for nominating for the committee?
Our AGM is due very soon. We have not been notified of a date. We have received notification that we must submit committee nominations within two weeks. I thought nominations could be received up to the AGM. No section of the OC Act 2006 precludes an owner from nominating for the committee at the Annual General meeting from the floor. Section 71(2) of the Owners Corporation Act 2006 lists the matters that must be dealt with at the Annual General Meeting, including the election of a committee if the owners corporation is to have a committee. Section 100 of the OC Act 2006 states that an owners corporation affecting ten or more lots MUST elect a committee at each annual general meeting. An owners corporation affection less than ten lots MAY elect a committee at an annual general meeting. 24 www.lookupstrata.com.au
Standard and best practice policy is for the OC Manager to issue the Notice of AGM, including the agenda, at least 21 days before the meeting. Section 72(1) of the OC Act 2006 states that notice in writing of the meeting must be sent at least 14 days before the meeting. This notice should include a committee nomination form. No part of the OC Act 2006 precludes issuing the committee nomination form earlier than the 14 or 21 day period to give owners more time to consider their nomination and reasons for nominating for the committee. Similarly, no section of the OC Act 2006 precludes an owner from nominating for the committee at the Annual General meeting from the floor.. Ben Quirk | OccamStrata ben.quirk@OccamStrata.com READ MORE HERE
Is approval required for swapping a gas cooktop to induction?
Our building has gas for hot water and cooktops. We are under an embedded network. An owner wants to install an induction cooktop. Do they need OC approval? What about the 10 year contract with the energy provider? I am the chairman of the owners corporation for an apartment building in Victoria. The building was completed in 2018, and there are 20 apartments. There is an embedded gas network system for the hot water service and 26 www.lookupstrata.com.au
gas cooktops. The developer entered into a 10 year contract with an energy provider. The OC has received an enquiry from an owner wanting to know if she can change the gas cooktop in her apartment to an induction cooktop. Due to media around the switch from gas to electricity for new builds in Victoria, I expect we will receive more enquiries from owners. Can an owner make this change without seeking approval, or is OC approval required? The developer initially installed gas because there is concern the electricity substation to the building cannot support the additional electricity required for induction cooktops.
The OC should review the agreement/s and define who is responsible for what. Go through the Single Line Diagrams. In Victoria, the rules and regulations governing modifications to individual apartments within a strata or owners corporation complex can vary. Typically, modifications that involve alterations to the common property, shared infrastructure, or utilities may require approval from the owners corporation (OC). I suggest the OC review the agreement/s and define who is responsible for what. Go through the Single Line Diagrams (SLDs). There are several other things to consider, including OC by-laws, the type of cooktop to be installed, the works involved, the developer agreement with the energy provider, the building’s substation capacity and safety and compliance. The agreements will define if any approval is required from the provider regarding changes to the networks, and the SLD should define what specifications each apartment
has connected to their switchboard in the apartment. The SLD may also provide some insight into the building’s electricity substation. A third party can review both of these. If a customer disconnects their gas supply, it will likely need to be physically capped within the apartment or the common property (which may require some approval); however, a gas cooktop charge certainly wouldn’t be logical. Concerns about the electricity substation’s capacity can be addressed by consulting a licensed electrician to determine the building’s spare capacity and informing owners of the safe number and power ratings of electric cooktops they can adopt. Sarah Shevy | Energy On Sarah@EnergyOn.com.au
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27
Fire compliance when removing the door’s self-closer
28 www.lookupstrata.com.au
Owners in our high-rise have removed their door’s selfclosers. Who is responsible for ensuring the door is still fire compliant? I own an apartment in a high-rise in Victoria. Some residents have disconnected the door closers on the door to their apartments. Owners state the closers are too strong, and the closers make it difficult to open the front door. Should the building’s fire compliance inspector check this, or is the apartment owner responsible for ensuring these selfclosures are compliant?
For people with disabilities, yes, it would be an option to have apartment doors that electronically open and close. There may be a bit involved with retrospectively installing something like this in a building while still ensuring 100% compliance. However, such doors certainly do exist in buildings around Victoria, often where the apartment is occupied by a person who uses a wheelchair, for example. Chris Chatham | LINKfire Chris.Chatham@linkfire.com.au READ MORE HERE
If a lot owner has a disability preventing them from operating their door with the closer attached, can a self-opening door system be installed by the owner to rectify this problem?
Occupants will create a defect if they remove the self closer. Depending upon the building’s type of construction, apartment doors within Class 2 building are either fire doors or solid core doors, both of which are required to be selfclosing. As such, the removal of the door closer by occupants will create a defect. Concerning who should be handling the inspections for these apartment doors (the owners corporation or the lot owner), that is a matter for the owners corporation to determine. It is worth noting that AS1851: 2012 allows for fire doors to private apartments to be inspected annually instead of the usual 6-monthly frequency, which is useful.
‘‘A surprising approach to Strata Management’’
Good strata management hinges on regular communication and prompt service. We are a small boutique style management company, keeping it simple and streamlined. Due to the manageable size of our portfolio, communication is prompt and backed up with the necessary service and support. At the end of the day, it is a service industry and reputations are based on the service and support that management companies provide. If you as an owner are currently thinking that you are paying for poor service with little support and communication, why not give us a quick call? You may be pleasantly surprised.
Call 03 8726 9962 www.stratapoint.com.au www.stratapoint.com.au
Take a look at some of our recent activities, and our upcoming events to see how you can learn and be a part of our thriving strata communities in Victoria.
SCA (Vic) Advocacy Update SCA (Vic) has been busy meeting with the Victorian Government and providing advocacy on issues which are important to our members. We have met with several government departments to put forward our policy priorities and industry concerns. The Victorian Government is presently working on development of a standardised Building Manual and SCA (Vic) has been actively involved in meeting with the Department of Transport and Planning to provide feedback to further refine the building manual concept. The topic of short-term accommodation in Victoria has featured prominently in the political and media landscapes. The City of Melbourne recently announced a consultation process to develop a policy to free up the excess of shortterm rentals to help make more properties available for long-term rental. In accordance with this, SCA (Vic) made a submission to Council with a series of recommendations on how best to go about this process including support for a Code of Conduct, options to address issues of enforcement and compliance, as well as representing the experiences of strata managers in handling short-term accommodation. Additionally, SCA (Vic) recently provided a submission to Land Use Victoria in relation to Registrar’s Requirements offering support for a series of initiatives intended to make it easier for conveyancing transactions to be completed. Read the full report – SCA (Vic) Short-Term Accommodation Policy submission here. Read the full report – SCA (Vic) Land Use Victoria, Registrar’s Requirements submission here.
Essential Safety Measures: Understanding Defects (Webinar) 31 October from 11:00am-12:00pm via �oom Member Price� $66 Non-Member Price� $132 CPD: 1 The webinar delves into Essential Safety Measures (ESM), distinguishing between design and maintenance defects. It references Australian Standard AS 1851-2012, detailing ESM defect categorisation and covering areas like doors, egress, passive fire resistances, portable equipment, lighting, sprinkler systems, and fire detection. The roles of managers and agents, defect reporting, and the Annual Essential Safety Measures Report are also discussed. Presenter: Chris Chatham, Sales & Marketing Manager, Linkfire Register�����: https://www.trybooking.com/events/ landing/1123203
Committee Training for Strata Managers 1 November from 8:30am-11:30am via Zoom Member Price: $66 Non-Member Price: $132 CPD: 1 This Strata Committee Training course focuses on good governance and how it helps strata committees achieve compliance with the strata legislation and meet expectations of the stakeholders. During this session we will highlight what is a legal obligation vs. optional or suggestion. Whether you are taking up the responsibilities of a committee member for the first time o r y ou a re a n experienced committee member, there is always something you can do to improve your knowledge and the governance of your strata community. By introducing the Strata Committee training course throughout Australia and New Zealand, SCA aims to raise and support awareness of the important role committee members play in the management of their strata community. Register: https://www.trybooking.com/events/ landing/1123226
Committee Training for Committee Members 2 November from 5:30pm-8:30pm via Zoom
Enhance your strata committee with SCA (Vic) Committee Training! Delve into good governance, understand legal obligations versus suggestions, and ensure compliance. Perfect for new and seasoned members alike. Elevate your community’s governance today! Register: https://app.smartsheet.com/b/ form/442f7dbf51984b6899163f84cdc935d2
2023 SCA (Vic) Social Networking Event for Emerging Leaders 23 November from 6:30-9:30pm at Brush By The Vines 7 Wharf St, Docklands (Inside The District Docklands) Member Price: $99 This is a fun and exciting event being held at Brush By The Vines in the Docklands. Come and enjoy a night of painting, drinking and networking with your fellow emerging leaders in the Strata industry.
This Vodcast will cover a range of topics, from off the plan to completion challenges for first appointed committees.
This event is for those new to the strata industry and those who see themselves in future senior leadership roles. This is an opportunity to meet, build a support network, and share experiences and knowledge with other rising strata professionals. This is also your chance to meet strata senior leaders and gain invaluable knowledge from them.
Register: https://app.smartsheet.com/b/ form/617af4ebe4a44ca0ad5afdbb6927ed9b
Register: https://www.trybooking.com/events/ landing/1106185
A100 3-Day Program (in-person)
NSW Electric Gate Incident - Education Webinar
Comprehensive strata overview: Get hands-on with key concepts, processes, and best practices. Suitable for all: From novices to experienced professionals. Path to Excellence: Fulfil the criteria for the prestigious SCA (Vic) Pillar Awards of Excellence. Learn from seasoned veterans: Get real-world insights and mentorship. Comfort catered for: Delightful catering to fuel your learning. Includes course materials: Valuable references for your career. Limited to 30 spots. Don’t miss this chance to invest in your future and impact your community. Secure your spot today!
Attention Strata Managers! Join us for an exclusive OH&S webinar that delves into the recent NSW Electric Gate accident, currently under review by the coroner. As featured in SafeWork NSW v Maluko Pty Ltd [2023] NSWDC 274, this session will provide a unique Victorian perspective on the incident. Gain invaluable insights on proactive measures and best practices for strata managers in handling electric gate situations. Don’t miss this opportunity to stay ahead and ensure the safety of your community!
Register: https://www.trybooking.com/events/ landing/1122568
Presenters: Bill Kritharas, experienced work health and safety (WHS) lawyer, and Alan Ferre, CEO The Scotia Group
Vodcast: Committee Conversations (free event) Friday 3 November via Zoom
November 14, 21 and 28 from 9:30am-3:30pm each day CPD: 6 Member Price: $695
Vodcast: Committee Conversations (free event) Friday 1 December via Zoom
This Vodcast will cover a range of topics, from off the plan to completion challenges for first appointed committees. Register: https://app.smartsheet.com/b/form/ c1f34342f9804be49be343fdaef0d681
November 30 from 1:30-3:00pm via Zoom &3' � 0HPEHU 3ULFH: ��� 1RQ 0HPEHU 3ULFH ����
Register: https://www.trybooking.com/CMIND
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EDUCATION & TRAINING LookUpStrata
Australia’s Strata Title Information Site W: https://www.lookupstrata.com.au/ E: administration@lookupstrata.com.au
Strata Community Association P: 02 9492 8200 W: https://www.strata.community/ E: admin@strata.community
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RFM Facility Management Pty Ltd
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BUILDING ENGINEERS & INSPECTORS
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Sedgwick
HFM Asset Management Pty Ltd
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Leaders in Building Efficiency P: 1300 021 420 W: https://www.hfmassets.com.au/ E: info@hfmassets.com.au
QIA Group
Independent Inspections
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Mabi Services
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Solutions in Engineering
Quality Reports On Time, Every Time! P: 1300 136 036 W: https://www.solutionsinengineering.com/ E: enquiry@solutionsinengineering.com
Forte Asset Services
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Budget Vals
Built For Strata P: 1300 148 150 W: https://www.budgetvals.com.au/ E: reports@budgetvals.com.au
Sinking Fund Forecast, Insurance Valuations, OHS P: 1300 857 149 W: http://www.iigi.com.au/ E: admin@iigi.com.au
Valuations, Maintenance Plans, Asbestos P: 1300 762 295 W: https://www.mabi.com.au/ E: info@mabi.com.au
Quality Building Management
keeping your buildings legally compliant and safe P: 1300 880 466 W: https://qbm.com.au/ E: sales@qbm.com.au
CORE Consulting Engineers
Delivering 360° engineering solutions for strata P: 02 8961 3250 W: https://core.engineering/ E: admin@core.engineering
Essential Services Compliance
Essential safety measures reporting & fire safety P: 03 9816 4840 W: https://essentialservicescompliance.com.au/ E: admin@escompliance.com.au
Leary & Partners: quantity surveying services Quantity Surveying Services Since 1977 P: 1800 808 991 W: https://www.leary.com.au/index.php/ E: enquiries@leary.com.au
BCRC Construction Materials & Durability Consultants P: 02 9131 8018 W: https://bcrc.com.au/ E: sydney@bcrc.com.au
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INSURANCE
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Tisher Liner FC Law Pty Ltd
Whitbread Insurance Brokers
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Bugden Allen Graham Lawyers
Protection for your strata property. And you. P: 1300 724 678 W: https://www.stratacommunityinsure.com.au E: myenquiry@scinsure.com.au
Specialising in property development & strata law P: 02 9199 1055 W: http://www.bugdenallenlawyers.com.au/ E: info@bagl.com.au
Flex Insurance
Holman Webb Lawyers
Your Cover Your Choice P: 1300 201 021 W: https://www.flexinsurance.com.au/ E: info@flexinsurance.com.au
Body Corporate and Strata Dispute Experts P: 61 732 350 100 W: https://www.holmanwebb.com.au/ E: icontact@holmanwebb.com.au
Driscoll Strata Consulting
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VALUERS
Aitken Partners
Protecting owner assets is who we are. P: 1300 554 165 W: https://www.stratainsurancesolutions.com.au/ E: info@stratainsurancesolutions.com.au Empower Your Vision P: 1300 424 627 W: https://www.whitbread.com.au/ E: info@whitbread.com.au
Specialist Strata Insurance Underwriting Agency P: 1800 022 444 W: https://www.chu.com.au/ E: info_nsw@chu.com.au
Knowledge | Experience | Service P: 0402 342 034 W: https://driscollstrataconsulting.com.au/ E: Enquiries@driscollstrataconsulting.com.au
Adelaide StrataVal Strata & Community Insurance Valuations P: 08 7111 2956 W: https://www.strataval.com.au/ E: valuations@strataval.com.au
PEST CONTROL EPC – Enviro Pest Control Your local pest control experts in Melbourne P: 03 9059 0300 W: https://www.epcontrol.com.au/ E: info@epcontrol.com.au
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Experts in Owners Corporations Law P: 03 8600 9314 W: https://tlfc.com.au/expertise/owners-corporation/ E: ocenquiry@tlfc.com.au Experts in plumbers insurance law P: (03) 8457 7751 W: https://bastionlegal.com.au/ E: info@bastionlegal.com.au The Go-To Strata Lawyers P: 08 9380 9288 W: https://www.dclawyers.com.au/ E: office@dclawyers.com.au
Know. Act. Resolve. P: 03 9674 0474 W: https://gracelawyers.com.au/ E: enquiries@gracelawyers.com.au Law firm with a dedicated OC team P: 03 8600 6000 W: https://www.aitken.com.au/ E: dandronaco@aitken.com.au
Royer Mace Lawyers
Your Property is our Priority P: 0434 388 898 W: https://royermace.com.au/ E: solon@royermace.com.au
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STRATA MANAGEMENT The Knight
Strong family values & real hands-on experience P: 03 9509 3144 W: https://www.theknight.com.au/ E: newbusiness@theknight.com.au
StrataPoint Owners Corp.
“A surprising approach to Strata Management” P: 03 8726 9962 W: https://stratapoint.com.au/ E: Hello@stratapoint.com.au
Body Corporate Victoria
Specialist provider of strata management in Melbourne
P: 03 9807 2211 W: https://bodycorpvic.com.au/ E: info@bodycorpvic.com.au
Engine Property Group
Your dedicated OC managers, thinkers, and solvers P: 03 9235 9900 W: https://www.enginepropertygroup.com.au/ E: reception@enginepropertygroup.com.au
CLEANING
Strata Management Consultants
Clean As You Go
We Help Committees to Change OC Companies P: 1300 917 848 W: https://www.strataconsultants.com.au/ E: office@strataconsultants.com.au
Leaders in Caretaking and Facility Maintenance P: 1300 525 651 W: http://www.cleanasyougo.com.au/ E: info@cleanasyougo.com.au
Civium Communities
1800 AUS JUNK
When you build trust, you build a community P: 1300 724 256 W: https://civium.com.au/ E: clientservices@civium.com.au
Quantum United Management
Creating vibrant and connected communities P: 61 383 608 800 W: https://www.quantumunited.com.au/ E: info@quantumunited.com.au
SOCM
Owners Corporation Management Melbourne P: 03 9495 0005 W: https://socm.com.au/ E: info@socm.com.au
Network Pacific Strata Management
Supporting our strata communities P: 07 5609 8677 W: www.networkpacificstratamanagement.com.au/ E: info@networkpacific.com.au
Bright & Duggan
We get rid of your junk. P: 1800 287 586 W: https://ausjunk.com.au/ E: info@ausjunk.com.au
STRATA LOAN PROFESSIONALS StrataLoans
The Experts in Strata Finance P: 1300 785 045 W: https://www.strata-loans.com/ E: info@strata-loans.com
Lannock Strata Finance
The Leading Strata Finance Specialist P: 1300 851 585 W: https://lannock.com.au/ E: strata@lannock.com.au
Austrata Finance
Pay Now or Pay Later: It’s Your Choice® P: 1300 936 560 W: https://austratafinance.com.au/ E: info@austratafinance.com.au
Strata Professionals P: 0299027100 W: https://bright-duggan.com.au/ E: customercare@bright-duggan.com.au
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Energy On Pty Ltd
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ENM Solutions
CPR Facade Upgrade Specialists
Providing utility network solutions P: 1300 323 263 W: https://www.energyon.com.au/ E: EnergyServices@EnergyOn.com.au Providing Solutions for Embedded Networks P: 1300 000 366 W: https://www.enmsolutions.com.au/ E: info@ENMSolutions.com.au
LIFTS & ELEVATORS Innovative Lift Consulting Pty Ltd
Australia’s Vertical Transportation Consultants P: 0417 784 245 W: https://www.ilcpl.com.au/ E: bfulcher@ilcpl.com.au
The Lift Consultancy
Trusted Specialised Advice P: 07 5509 0100 W: https://theliftc.com/ E: sidb@theliftc.com
Strategic Lift Solutions
Specialist painters in the strata industry P: 1300 HIGGINS W: https://www.higgins.com.au/ E: info@higgins.com.au We clean, repair & repaint multi-storey buildings P: 0493 651 643 W: https://cprfacadeupgrades.com.au/ E: info@facadeupgrades.com.au
MARKETING Ki Creative Design
Purposeful Design Solutions P: 0451 541 066 E: kiara.mcilroy@gmail.com
ENERGY Arena Energy Consulting Pty Ltd
Independent Embedded Network Consulting Services P: 0452 411 247 W: https://www.arenaenergyconsulting.com.au/ E: joseph@arenaenergyconsulting.com.au
We know Lifts and we make things happen! P: 0475 353 090 W: https://www.strategicliftsolutions.com.au/ E: lynne@strategicliftsolutions.com.au
ABN Lift Consultants
A team of friendly, open minded professionals P: 0468 659 100 W: https://www.abnlift.com/ E: andrew@abnlift.com
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RECRUITMENT SERVICES sharonbennie – Property Recruitment
Matching top talent with incredible businesses P: 0413 381 381 W: https://www.sharonbennie.com.au/ E: sb@sharonbennie.com.au
Essential Recruitment Solutions
Specialising in Strata recruitment P: 0448 319 770 W: https://www.essentialrecruitmentsolutions.com.au/ E: maddison@essentialrecruitmentsolutions.com
ACCOUNTANTS Tinworth & Co
Chartered Accountant & Strata Auditors P: 0499 025 069 W: https://www.tinworthaccountants.com.au/ E: caren.chen@tinworth.com
Matthew Faulkner Accountancy
Strata Auditing specialists P: 0438 116 374 W: https://www.mattfaulkner.accountants/ E: matt@mattfaulkner.accountants
SUSTAINABILITY The Green Guys Group
Australia’s Leading Energy Saving Partner W: https://www.greenguys.com.au/ E: sean@greenguys.com.au
PROJECT MANAGEMENT Alpha14 Property Group
Project Management Services P: 0417 378 331 W: https://alpha14.com.au/ E: projects@alpha14.com.au
DELIVERY & COLLECTION SERVICES Groundfloor™
Australian parcel, mail, and refrigerated lockers P: 03 9982 4462 W: https://groundfloordelivery.com/ E: ask@groundfloordelivery.com
FRANCHISERS Network Pacific Strata Franchise
Join our successful team P: 03 9999 5488 W: www.networkpacificstratafranchise.com.au/ E: networkpacific@franchisedevelopments.com.au
ANTENNAS Install My Antenna
Professional TV Antenna Service For You Today P: 1300 800 123 W: https://www.installmyantenna.com.au/ E: info@installmyantenna.com.au
AUDITORS Property Audit & Assurance
Strata & Managed Property Auditing Specialists P: 03 9525 3777 W: http://www.lowelippmann.com.au/ E: paa@llca.com.au
CLOTHES LINES Lifestyle Clotheslines
Clothesline and washing line supplier & installer P: 1300 798 779 W: https://www.lifestyleclotheslines.com.au/ E: admin@lifestyleclotheslines.com.au
STRATA REPORTS Strataregister.com Pty Ltd
Find the Strata / CT Manager for your property P: 0411 483 249 W: https://www.strataregister.com/ E: hello@strataregister.com
Rawlinsons
Calculated Confidence P: 08 9424 5800 W: https://www.rawlinsonswa.com.au/ E: info@rawlinsonswa.com.au
FIRE SERVICES Linkfire Pty Ltd
Your essential safety partner P: 1300 323 263 W: https://www.linkfrire.com.au/ E: sales@linkfire.com.au
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CONSULTING
INVESTMENT SERVICES
Strata Solve
Strata Guardian
The Strata Shepherd
DEFECT RESTORATION
Untangling strata problems P: 0419 805 898 W: https://stratasolve.com.au/ E: chris@stratasolve.com.au Guiding owners towards better outcomes P: 0431 925 908 W: https://www.thestratashepherd.com.au/ E: info@thestratashepherd.com.au
Fight low returns and rising levies with us P: 1300 482 736 W: https://www.strataguardian.com/ E: contact@strataguardian.com
24:seven Maintenance Solutions
Comprehensive building maintenance services P: +61 3 9008 5423 W: https://24sevenms.com.au/ E: admin@24sevenms.com.au
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