Do window and door replacement projects fall under the design and Building Practitioners Act 2020 (NSW)?
Page 6 | Windowline
Could an owners corporation be liable for injuries to unauthorised pool users if gates don’t lock?
Page 22 | Grace Lawyers
Are we required to complete a tax return?
Page 32 | TINWORTH & CO
LookUpStrata is Australia’s Top Property Blog Dedicated to Strata Living. The site has been providing reliable strata information to lot owners, strata managers and other strata professionals since 2013.
As well as publishing legislative articles to keep their audience up to date with changes to strata, this family owned business is known for their national Q&A service that provides useful responses to lot owners and members of the strata industry. They have created a national network of leading strata specialists across Australia who assist with 100s of the LookUpStrata audiences’ queries every month.
Strata information is distributed freely to their dedicated audience of readers via regular Webinars, Magazines and Newsletters. The LookUpStrata audience also has free access to The LookUpStrata Directory, showcasing 100s of strata service professionals from across Australia. To take a look at the LookUpStrata Directory, flip to the end of this magazine.
Nikki began building LookUpStrata back in 2012 and officially launched the company early 2013. With a background in Information Management, LookUpStrata has helped Nikki realise her mission of providing detailed, practical, and easy to understand strata information to all Australians.
Nikki shares her time between three companies, including Tower Body Corporate, a body corporate company in SEQ.
Nikki is also known for presenting regular strata webinars, where LookUpStrata hosts a strata expert to cover a specific topic and respond to audience questions.
Liza came on board in early 2020 to bring structure to LookUpStrata. She has a passion for processes, growth and education. This quickly resulted in the creation of The Strata Magazine released monthly in New South Wales and Queensland, and bi-monthly in Western Australia and Victoria. As of 2021, LookUpStrata now produce 33 state based online magazines a year.
Among other daily tasks, Liza is involved in scheduling and liaising with upcoming webinar presenters, sourcing responses to audience questions and assisting strata service professionals who are interested in growing their business.
Liza Jovicic Sales and Content Manager
Learn more here → https://www.lookupstrata.com.au/about-us/ You can contact us here → administration@lookupstrata.com.au
www.lookupstrata.com.au
How does the timing of expenditure for essential repairs impact the potential for claiming these deductions by individual owners or the overall financial health of the scheme?
What is the potential opportunity cost of delaying special levy funded essential repairs? How does the timing of the expenditure financed by a special levy now compare to the later impact the potential for claiming these deductions by individual owners or the overall financial health of the scheme?
There is a tendency for committees and owners to consider the expenses, try to go cheap, delay the work or do it in stages.
This is less of a tax issue and more of a practical problem. Generally, there is a tendency for committees and owners to consider the costs first. They worry about the expense, may try to go cheap, delay the work or do it in stages.
In my view, there are some situations where staging is acceptable, but it is rarely a good idea. The issues may not be limited to financial concerns. They are also emotional. Owners don’t want to live in a construction zone for the next five years. It’s tiring, and it’s hard work for the committee. You are better off working out the right project and doing it once rather than staging works over several years.
Staging the project often results in additional costs due to duplication. If you have to put scaffolding up, do everything requiring scaffolding at that one time, even if the painting schedule might not be due for four years. The cost of work on strata buildings seems to increase annually by a lot more than inflation, the CPI, or the labour and materials index (LMI).
Paul Morton | Lannock Strata Finance paul@lannock.com.au
Lannock Strata Finance has been at the forefront of strata finance for twenty years, pioneering simple and flexible strata funding for strata communities.
As Australia’s leading strata lender, our flexible-use funding is designed exclusively to meet the needs of all strata communities, no matter how large or how small, including:
Building Remediation
Repairs and Maintenance
Upgrades to Common Property
Cladding Rectification
Experience the Lannock difference
Green and Sustainability Projects
Levies in Arrears
Litigation
Insurance Funding
Speak with your local Lannock expert about how we can tailor flexible funding to suit your specific needs.
1300 851 585 | lannock.com.au
The short answer? No. In most cases, it is excluded if the works are exempt development works¹. But let’s break it down.
When are window replacements excluded from the DBP Act?
Under the State Environmental Planning Policy (Exempt and Complying Development Codes) 2008 (SEPP), replacing windows is considered exempt development when it meets the following conditions:
• The building is NOT in a heritage conservation area.
• There are NO structural changes (like modifying opening sizes or load-bearing elements).
• The building has a valid Annual Fire Safety Statement (where applicable).
• The replacement complies with the National Construction Code (NCC) and all relevant Australian Standards.
• The works do not affect fire safety measures within the building.
Under Clause 13 of the Design and Building Practitioners Regulation 2021, building works that are exempt development (excluding waterproofing) are excluded from being “building work” under the DBP Act.
What does this mean for you?
If window and door replacements are exempt development, there is no requirement to lodge designs and compliance declarations in the NSW Planning Portal—streamlining the process and reducing costs² .
about
Whilst balcony door replacements may also be exempt development³ , in some cases, waterproofing may be required, this is usually depending on the substrate below the door. If waterproofing is necessary, the work will fall under the DBP Act and require regulated designs and compliance declarations which will likely need to incorporate the door system into the design.
We have had many conversations within the strata community to address some of the misconceptions around the impacts of the Design and Building Practitioners Act 2020 on window and door replacement projects.
At Windowline, we understand that navigating compliance requirements for your remedial building works can be complex. We are committed to staying on top of all legislative requirements, providing clarity and guidance among the industry and to our customers.
Windowline is here to guide you through this process, ensuring your project meets all compliance requirements. We can put you in touch with planning consultants if necessary to obtain specialist planning advice and liaise with registered design practitioners on your behalf and obtain the necessary regulated designs and certifications.
As registered building practitioners in class 2 buildings, Windowline is also qualified to undertake these building works as required.If you have any questions around changes to remedial projects and the steps to ensure project compliance, get in touch with our team.
It’s difficult for owners corporations to control costs when repairing spalling. How do we receive a reliable estimate for concrete spalling repairs?
How do we know how much it is going to cost to fix spalling? We understand why it’s difficult to get a true estimate, but at the same time, our capital works fund isn’t a bottomless bucket. How can owners corporations control costs when repairing concrete spalling?
Have an engineer provide a detailed scope of works first.
Get an expert involved to supply a defined scope of work detailing what work needs to be done. I recommend you spend a little more upfront on an engineer to carry out exploratory work. They can remove the concrete in some areas to get a better idea of the extent of the damage. The engineer can then clearly define the scope of work.
When you approach builders for quotes, you’ll give them the best opportunity to price the work accurately. Don’t go to a builder saying “Can you give me a quote to repair spalling.” If the builder does not know the extent of the work, their quote will include a buffer to ensure they cover themselves. Getting an expert to provide a detailed scope of work first will give the committee the best chance of successfully controlling costs.
Bruce McKenzie | Sedgwick bruce.mckenzie@au.sedgwick.com
BUILDING CONSULTANCY
• Defect reports and forensic engineering
• Scope of works
• Dilapidation and risk surveys
• Dispute mediation and expert witness
• Contractor procurement and cost validation
• Construction management
• Capital works funds/maintenance plans
• Digital capability
REPAIR SOLUTIONS
• Emergency make safe
• Fire water damage restoration
• Leak detection
• Contamination response
• Building repairs
• Cost validation services
• Digital capability
• Façade assessments TO LEARN MORE, CONTACT:
• Third Party Administration (TPA)
1300 735 720 sales@au.sedgwick.com
1300 654 599 sales@au.sedgwick.com
When an owner sells their unit, are they required to inform the new owner of any outstanding issues regarding repairs to the building?
Is a new owner obliged to honour the previous owner’s agreement with the strata? The previous owner agreed to carry out certain repairs in the building. Work is waiting for quotes. Must the new owner contribute funds to the repair?
When an owner sells their unit, are they required to inform the new owner of any outstanding issues related to repairs in the building? If the previous owner did not disclose this work during the sale process, are they liable for the repair?
Generally speaking, it is “buyer beware” when purchasing property.
Under the legislation, if a contribution has been raised, the new owner is jointly and severally liable with the former owner for the payment of the contribution and any interest on the contribution. If a by-law is in place, the new owner automatically assumes the responsibilities under it.
Whether the previous owner would be liable for not disclosing the repair depends on the terms of the contract and whether any requisitions on title were responded to in the course of the conveyance.
Generally speaking, it is “buyer beware” when purchasing property. As stated above, the requisitions may have shed light on this matter. Further, the new owner could have conducted a books and records search of the owners corporation to investigate the state of affairs at the strata scheme. In other words, the decision on the repairs would likely have been documented in meeting minutes that the new owner could have accessed.
Leanne Habib | Premium Strata info@premiumstrata.com.au
By Aaron Petrilli, Director at Property Recruitment Partners
In 2025, Australia’s recruitment market is fiercely competitive: just 2.7 candidates per vacancy and 36 percent of roles deemed in shortage. This scarcity is particularly pronounced within the strata sector, with vacancies comparatively taking much longer to fill comparative to other industries despite often offering attractive conditions. Industry groups are rightly so, calling for stronger standards and training. At Property Recruitment Partners, we are seeing that clients truly need strategic, multi-layered talent approaches to actually win and retain the best candidates.
PRP have weekly conversations with a variety of strata businesses, including small boutique companies to large, multi-state organisations. A consistent theme is that portfolios are growing in both number and complexity. Legislative changes, new -developments, and more demanding defect-remediation projects mean that strata managers must possess a wider range of technical skills and leadership capabilities than ever before.
At the same time, there simply are not enough entry-level professionals moving into strata management to replace retirees or fill new positions. On the senior side, positively, we have been seeing smart businesses doing all that they can to retain their senior managers but also a huge number of experienced managers choosing to leave the industry or make lateral moves within property. In short, our clients tell us that the pipeline is tight at both ends.
When clients ask how to attract more candidates, we always start with employer branding. In a market where candidates can choose among several offers, reputation and transparency matter as much as salary.
Across our client base, firms that actively promote accreditation through the Strata Community Association and offer paid time for industry workshops consistently receive a higher volume of quality applications. Candidates want to know that their next employer will invest in their ongoing growth, not simply fill a role.
Many of our clients have adopted the POD model, which pairs a senior strata manager with a mid-level manager, assistant manager and support staff. This structure creates clear progression lanes: an assistant can see exactly what skills and experience are needed to become a strata
manager, and a strata manager can map out what is required to move into a senior role. Across the board we have seen that client’s using the POD model or a similar structure depending on their business, regularly see less attrition than those without formal career ladders in place.
In discussions with strata managers and business owners/leaders within companies, the recurring message is that long hours, high stress and lack of support as well as poor integration of new technology are driving managers away. Our clients who offer hybrid work arrangement, certainly find it easier than those that don’t offer this to secure candidates. In a recent survey of a major Sydney-based strata company with 600 staff 68% said they would consider resigning if they were now asked to work five full days from the office. By clearly communicating core-hours expectations, flexible scheduling and strong internal support (including effective additional off-shore services…..like it or not, it is here to stay), effective integration of new technologies employers and a solid EVP as well as clear company values that are truly embraced by EVERYBODY across the business can assist in making themselves more appealing to strata managers in a crowded market.
We often hear from clients that they need to fill vacancies quickly to avoid service disruptions. Yet every mis-hire carries a cost. A poorly qualified strata manager overseeing a high-value portfolio can lead to compliance risks, committee disputes, and dissatisfied lot owners.
To strike the right balance, standardised interview frameworks that evaluate both technical competencies and soft skills are critical . Many of our clients also include a brief case study exercise during the interview, which allows candidates to demonstrate on-the-spot problem-solving.
Developing talent internally is essential when the external pool runs dry. Our clients have found that cultivating junior staff pays dividends in loyalty and long-term retention.
Several clients that we work with have explored partnering with TAFE programs and university diploma courses in property management & other synergistic industries to create “cadetships”. Last year, one Brisbane-based client who invested in a cadet program reported that two out of three trainees progressed into strata-manager roles within 18 months, saving the business approximately $40,000 per annum compared to external more “experienced” candidates.
We have also seen similar success when clients are open to thinking outside the box and hire from outside of the industry from sectors including property, legal, accounting, project management, insurance and hospitality, however it is critical that they have the resources to provide the right induction program and ongoing training.
Clients who formalise mentorship or “shadow” programs whereby they assign each junior manager to a senior mentor who works towards regular performance reviews, and skills milestone, are seeing much higher retention rates than those that don’t ensure regular mentorship. Regular check-ins might focus on achievements such as running an annual general meeting, preparing a capitalworks budget or working through a tribunals matter. This approach not only equips juniors with technical knowledge but also integrates them into the companies culture and unique way of doing things.
To keep pace with ever-evolving proptech tools with some clients now budgeting for annual “proptech days” or “tech-trial weeks.” These initiatives allow existing teams to experiment with new software in a low-risk setting, where they are also empowered to give constructive feedback which increases overall efficiency and morale.
When a large or complex portfolio may be going through a major remedial works issue as an example and needs immediate expertise of a strata professional who has prior demonstrated experience managing large scale projects or substantial NCAT and tribunal experience, our clients understandably require an experienced senior manager. In these cases, we conduct a rigorous reverse search to identify individuals who bring these skills to the table, with demonstrated experience in their current or previous similar portfolios. Expect to pay a premium for these candidates however; these candidates are generally up to 20–25% higher than initial budgets. For context, one of our Sydney client’s budgeted $130K + Super + Schedule B’s for a senior strata manager but ended up paying $160,000 + Super + Schedule B’s to secure a candidate with exactly the right skill set.
In contrast, when timelines allow, investing in junior or trainee strata managers can be more cost-effective. One of our Sydney clients hired three assistant strata managers in early 2023 at circa $70,000 each. By mid-2024, two were promoted to strata-manager roles managing approximately 30 schemes each and earning between $85,000 and $90,000. This proactive approach saved the business roughly $40,000 per year compared to hiring an external senior strata manager at circa $120,000.
The recognition of strata management as a distinct profession under the ABS ANZSCO classifications in 2025 promises more reliable labour-market data for the strata industry moving forward. This change helps us and our clients quantify workforce shortages and make stronger cases for additional headcount or training budget in board meetings.
Meanwhile, as part of the Strata Community Association’s Federal Election priorities, there is a push for national strata manager standards by the end of 2025 and increased VET funding to build the profession.
Conclusion: A Personal Perspective on Recruitment in Strata
From our vantage point at Property Recruitment Partners, the strata talent market has never been tighter. Overall, our clients have already or are in the process of becoming more strategic in how they present themselves to candidates. Where we see success is with clients who are effectively highlighting culture, clear career pathways, flexible and agile working environments whilst embracing and effectively implementing new technology available. Also, truly understanding what support needs to look like for team. In addition to this, ongoing career development opportunities. The sheer scale of the industry with over 4.2 million residents and a collective insured value of approximately $1.4 trillion dollars underscores why even one vacancy can create headaches for strata businesses and the lot owners and committee members whom they represent.
If you lead a strata company and want to discuss how to attract and retain the best talent in this challenging market, please don’t hesitate to reach out to us here at Property Recruitment Partners. Our team is immersed in the sector every day, matching candidates with the precise technical skills and interpersonal qualities needed to thrive not only within strata but in your unique business.
Aaron Petrilli
Trusted Strata & Property Recruitment Specialist Founder & Managing Director, PRP
Water pipes passing through common property burst during a fire in the lot directly above us and caused water damage. Is the owners corporation responsible?
Water pipes passing through common property burst during a fire in the lot directly above us and caused water damage. Is the owners corporation responsible for the drying out and dehumidification of our lot, given that water flowed into our ceiling, down walls, and up through the concrete slab floor?
The first point of action is to consider whether the damage is covered under the strata insurance policy.
If there has been a fire in the lot above that caused water pipes to burst, leading to water ingress into your lot, the first point of action is to consider whether the damage is covered under the strata insurance policy. In these situations, it’s typically not about assigning blame to any party but rather managing the incident through an insurance claim, which is what strata insurance is designed to address.
Strata insurance generally covers sudden and accidental damage to both common property and internal lot damage to property classified as building as defined by the Strata Schemes Management Act 2015 (NSW). Drying out, dehumidification, and rectification of water damage to your ceilings, walls, and floor are often included in such claims, provided the insurer accepts liability under the policy terms.
Outside the insurance process, responsibility can become more complex. Key factors that may influence liability include:
• Ownership and maintenance obligations – whether the pipes were part of the common property (making them the owners corporation’s responsibility) or belonged to the individual lot.
• Negligence – if, for example, the fire was caused by negligence on the part of the lot owner or if the owners corporation failed to maintain the pipes in good working order.
That said, the most practical and efficient course of action is to lodge a claim under the strata insurance policy. This ensures timely repairs and avoids delays caused by protracted investigations into fault or liability. Once the claim is lodged, the insurer will assess the cause, determine coverage, and proceed with the drying, dehumidification, and other necessary restoration works.
Tyrone Shandiman | Strata Insurance Solutions tshandiman@iaa.net.au
Mention this offer when requesting a quote from us, and we will provide a discount off our standard fee for service of $250 (GST Inc) for buildings with 10-25 lots or $500 (GST Inc) for buildings with more than 25 lots for the first year you insure with Strata Insurance Solutions.
To redeem this offer email a copy of your current policy schedule to Strata Insurance Solutions within 1 month of the publication of this magazine. Your policy can expire any time in the next 12 months. However we can only provide quotes 30 days prior to the expiry of your policyif your policy is not due now, we will schedule a quote at the appropriate time. To ensure we apply this offer to our quotes, please specifically mention you would like to redeem the "LookUpStrata Special Offer".
Take the test todaysee how much you can save.
Why does NSW Fire and Rescue regard electric vehicles as special hazards, and what does that mean for strata buildings?
NSW Fire and Rescue currently regards electric vehicles as “special hazards”. How did they reach this conclusion?
Is it compulsory to have a fire installation/ certification performed after installing electrical vehicle charging hardware? The current national construction code in the 2025 draft does not mention electric vehicles as special hazards. However, fire sprinklers must be installed in a new building if there are over 40 vehicles present, regardless of their traction type.
NSW Fire and Rescue currently regard electric vehicles as special hazards, but the Australian Building Codes Board (ACBC) disagrees.
NSW Fire and Rescue currently regards electric vehicles as special hazards. They have this view because EV fires are very lowfrequency but high-consequence events. For a point of clarification, there have been 10 EV fires in 14 years in Australia. There are over 10 petrol/diesel vehicle fires per day in Australia. Seven in NSW alone.
However, the ACBC CEO disagrees. Gary Rake, the CEO of the Australian Building Codes Board (ABCB), clarified that the presence of electric vehicles (EVs) and EV chargers in car parks is now considered common enough to no longer be classified as a “special hazard” under the National Construction Code (NCC). This means that the “special hazard” clauses, which typically trigger more stringent safety requirements, should not be invoked solely based on the presence of EVs and their charging infrastructure.
Our understanding is that NSW Fire and Rescue submitted their special hazard request to the ACBC, but this was knocked back on the intended interpretation of special hazard in the NCC 5, which is that the presence of EVs and EV chargers is now common, should not be considered special and therefore is not sufficient to invoke the ‘special hazard’ clauses. We believe NSW new construction and existing strata sites are governed by the NCC and therefore, there are no special hazards considerations. But always good to check with your strata insurer.
Charlie Richardson | NOX Energy charlie.richardson@noxenergy.com.au
When a mixed-use building with residential and commercial lots plans major external painting, how does the committee determine who pays for what?
I’m on the committee of a mixed-use residential and commercial building. We’re considering a major external painting project, but the strata manager says it’s not automatically a shared cost.
When it comes to painting costs, is the commercial lot a completely separate entity, even though it’s the same building? How do we determine if the commercial lot needs to contribute to the painting costs, and what document controls this contribution? Furthermore, how do we determine who is responsible for their part, and what can we do if they are unwilling to contribute?
Specialist knowledge and experience are required to determine how these agreements impact the management and funding responsibilities of a strata scheme.
Although the residential and commercial lots are located in the same building, major works such as external painting are not automatically jointly managed.
The residential and commercial components of the building are completely seperate legal entities. The relationship between them is normally controlled by a building management statement (BMS) or strata management statement (SMS). You need to check this to determine if, and how much, the commercial lots are required to pay.
Unless a BMS or SMS says otherwise, the commercial and residential lots will each be privately responsible for arranging and funding the maintenance of the areas that are their property (as shown on the survey plan). This is true, even if another party potentially gains a benefit from that property.
For developments like the one you describe, it is common for the BMS or SMS to be silent about responsibility for external painting. If this is the case at your building, the residential and commercial lot owners are each independently responsible for painting their sections of the facade. In such circumstances, to have the full exterior painted, you will need to either negotiate with the commercial lot and convince them to paint their section of the building (at their direct expense) or potentially take legal action to force them to paint if the building has become dilapidated.
Even if the BMS or SMS makes the external painting (or other works you are planning) a “shared facility” expense which is jointly controlled and funded, it will almost certainly require the commercial lot owner to vote to approve the works.
Developments controlled by a BMS or SMS comprise a substantial proportion of those for which we provide sinking fund/capital works plans and other services. In our experience, most lot owners and service providers do not understand the complexity of working with BMS or SMS systems.
It really does require specialist knowledge and experience to determine how these agreements impact the management and funding responsibilities of a strata scheme.
Kaylene Arkcoll | Leary & Partners enquiries@leary.com.au
From electric vehicle charging to renewables and smart metering, Altogether delivers the energy services strata communities need to stay ahead. We partner with managers and developers to create sustainable, scalable solutions tailored to each community.
Contact us to learn how our solutions can benefit your community. find out more
Our pool is compliant, but the gates do not lock. We have unauthorised children who access and use the pool. If there is an accident, is the OC liable?
We have an outdoor pool that complies with current laws. Unfortunately, we have unauthorised pool users who are 13 years old. The pool gates close automatically, but a key is not needed to access the area.
If an unauthorised child is injured, are we liable? If yes, should we place a lock on the gates?
The legislation states, “The occupier of any premises in or on which a swimming pool is situated must ensure that all doors and gates providing access to the swimming pool are kept securely closed at all times when they are not in actual use” (Swimming pools act, No 4 (17)). There is no mention of whether the gates need to have locks or restrict access.
Yes, the owners corporation may be liable, but it depends on the owners corporation’s mitigating factors.
The Swimming Pools Act 1992 no. 49 (Act) section 15 stipulates that a child restraining barrier is in good repair and section 16 states that the doors and gates providing access to the swimming pool are kept securely closed at all times when they are not in actual use. Any contravention of the Act may attract the maximum penalty being 50 penalty units.
The owners corporation is responsible for pools and spas on common property and must ensure they are both compliant with the State and Local Council rules and regulations, including registration of the pool and obtaining the requisite certificate and fencing requirements of the pool, which shall be different depending on when the pool was constructed.
With regards to the answer of liability of an injury to a 13 year old for unauthorised use of the swimming pool is: Yes, the owners corporation may be liable, but it depends on the owners corporation’s mitigating factors. These include sufficient signage around the pool with safety and operating hours, by-laws that regulate the usage of the pool, ensuring there is a non-climbable zone of 90 cm that is approximately 120 cm above the ground floor and ensuring the pool is registered and compliant with the current legislation, then your mitigating factors with any contributing factors by the unauthorised user(s) may reduce the owners corporation liability.
Of course, every case and situation is different. The requirement for an automatically locking gate is defined by the Office of Fair Trading as (self latching). As you have noted, there is nothing in the Act that stipulates a lock and key for the gate but self-closing and self-latching gates and there are some locks with keys that are
• ABNs, ACNs, business registrations
• Licence & certification validity
• Insurance: Public Liability, Workers Comp, Indemnity
• Safe Work Method Statements
• Automatic alerts on expired/missing documents
• Contractors access a secure online portal
• Uploads and updates are quick and simple
• You receive detailed compliance feedback
• Ongoing monitoring and status updates
non compliant with the Act. In this situation for your scheme, a by-law that regulates the usage of the pool may be more effective. This will provide the owners corporation with the path to issue breach notices to the offending lot owners.
Anna Hahm | Grace Lawyers Anna.hahm@gracelawyers.com.au
• Avoid compliance breaches & insurance issues
• Ensure certification of building works
• Reduce your liability in case of incidents
• Peace of mind knowing contractors are verified for the work
Onsite QR Code Tracking:
• QR code installed at building entrances
• Contractors scan in and out on arrival/departure
• Email alerts notify a representative of who’s onsite and the work performed
As a strata manager, have you ever felt like you’re talking to a brick wall when advising committees about necessary building works? Have reports been written and recommendations made—yet no action taken? You’re not alone.
Time and again, we hear from strata managers:
“I’ve been telling the committee exactly what you said, and they finally listened after you presented it!”
That’s the power of a third party who knows how to communicate clearly, confidently, and independently. When committees finally hear it from a trusted, qualified voice—especially one that’s outside of the managing agent—they’re far more likely to act.
Picture this: a building with 40 apartments, four storeys, and two basement levels. It has multiple leaks across apartments, common areas, and the car park. A project manager (PM) is engaged to inspect the entire site. Instead of frustrating the residents with one rigid appointment window, the PM offers flexible access slots—including after-hours options—and encourages residents to suggest times that work for them. Suddenly, people who previously ignored emails are responding. Why? Because they feel heard, not dictated to.
From day one, a communications plan is established. Every two weeks, strata managers and the committee receive a concise progress report outlining:
• What’s been done
• What’s coming up
• Risks identified
• Mitigation strategies
This means you’re never left chasing updates, and the committee is always informed—without needing to go through you.
providers. They
When it comes to tendering, we don’t just put out an open call. We work behind the scenes to pre-screen and select contractors who are just the right fit: not too big, not too small—just right for the specific type of remediation. Our project managers assess availability, suitability, and commitment to ensure only engaged, quality contractors make it to the final shortlist.
performance, verify credentials, and detect potential issues before contracts are signed. This professional insight avoids reliance on superficial marketing or low bids that can result in poor outcomes.
During construction, regular site meetings ensure the contractor is:
• Maintaining high standards
• Sticking to program
• Managing OH&S obligations
All of this is presented to the committee with clarity and rationale, making their decision easier—and faster.
During the tender phase, the communication intensifies. The PM works closely with each contractor, clarifying scope, answering questions, and guiding the process to ensure tenders are comprehensive and comparable. The result? A clear, apples-to-apples Tender Recommendation Report that helps the committee confidently appoint the best contractor.
• Keeping residents informed
Recently, a building’s OC requested extra works not in the original contract. The contractor quoted $154,000. Through negotiation, we reduced this to $45,000— saving the OC over $100,000.
That kind of outcome only happens with strong communication and experienced project leadership.
When committees are properly informed, contractors are clearly guided, and residents feel involved, everything runs smoother. For strata managers, that means:
Cost overruns frequently stem from vague or incomplete project scopes. When details are unclear, contractors may underquote and later issue expensive variation claims. PMs collaborate with engineers and consultants to ensure that the scope is detailed and complete before tendering. This precision minimises ambiguities and the risk of disputes.
No one wants to pay for building repairs—but ignoring the problem only makes it worse. That’s why we hold dedicated Owner Information Sessions before the SGM. These sessions:
• Less chasing
• Fewer delays
• More trust from your committees
• And projects that actually get off the ground
• Explain why the work is essential
• Walk through the tender process
• Show how the cost has been justified and reduced where possible
• Help move owners from denial to acceptance in one evening
A well-drafted contract is another layer of financial protection. Project managers ensure contracts are tailored to the specific remediation needs and include clear terms for quality, timelines, payment schedules, and managing changes. This reduces legal risks and ensures accountability across all parties.
This drastically improves approval rates at general meetings and reduces the burden on strata managers trying to explain the financials.
At PASG Projects, we don’t just manage construction— we manage clarity, consistency, and confidence every step of the way.
Once the contract is signed, we conduct a Resident Information Session outlining what to expect during works—timing, impact, and responsibilities. Two-week lookahead programs are distributed via email and displayed onsite, so residents aren’t left wondering where the builder is or when someone will need access.
A PM’s job doesn’t end at contractor selection. They oversee day-to-day operations, monitor progress, resolve issues, and approve work before payments are made. Their constant presence helps prevent disputes, delays, and substandard workmanship, protecting your investment from start to finish.
As a strata manager, this means fewer emails, fewer complaints, and fewer crises to resolve.
Hiring a project manager isn’t an added cost—it’s a strategic investment. The right PM can save far more than they cost by avoiding expensive pitfalls and ensuring the job is done right the first time.
The —all original Selecting Choosing success. tradespeople performance, issues insight bids Defining Cost incomplete contractors variation consultants complete ambiguities Contracts A well-dr protection. tailored include schedules, risks Ongoing A PM’s oversee resolve are disputes, protecting An Investment Hiring strategic than ensuring
The new NSW legislation changes cover strata managers, but does it also extend to building managers?
The changes in the Strata Schemes Legislation Amendment Bill 2025 place more obligations upon the building manager.
There has been an expansion in respect of building manager obligations in the Strata Schemes Legislation Amendment Bill 2025. Effectively, some of the obligations that apply to strata managers also apply to building managers.
Some disclosure requirements regarding the connection between strata managers and building managers were introduced in the Strata Managing Agents Legislation Amendment Act 2024, passed in September 2024, but they were more incumbent upon strata managers. The changes in the Strata Schemes Legislation Amendment Bill 2025 place more obligations upon the building manager.
Matthew Lo | Kerin Benson Lawyers enquiries@kerinbensonlawyers.com.au
If our OC decides to ask occupants to report on the working order of their window safety devices rather than engage a qualified inspector, who is responsible if there is an accident?
Our AGM included a motion regarding window safety devices was defeated: “that the strata committee engages a suitably qualified consultant or contractor to carry out an inspection of these devices and submit a corrective actions report in compliance with Regulation 30”. The owners corporation (OC) decided that the strata manager could write to all occupants requesting a report on the working order of each lot’s window locks. I’m concerned that most occupants wouldn’t be qualified to determine the working order of the devices or whether a device had been tampered with.
If the OC doesn’t undertake an inspection by a qualified consultant and there is an accident because of a faulty window device, would the OC be responsible? If an occupant tampers with a device and an accident occurs, who is responsible?
These devices are a critical safety measure, and assessing their compliance and functionality requires technical skill and the right equipment.
From a legal risk and compliance perspective, owners should not assess their own fall prevention devices.
Instead, a qualified contractor or consultant with the appropriate tools, training, and insurance should carry out the inspection. This protects the OC, individual owners, and residents from potential liability and ensures compliance with NSW law.
We highly recommend that inspections of fall prevention devices be carried out by an industry expert rather than relying on untrained occupants, strata managers or property managers. These devices are a critical safety measure, and assessing their compliance and functionality requires technical skill and the right equipment.
Qualified technicians are window specialists, specifically trained in window fall prevention and are experienced in identifying high-risk windows that may otherwise be overlooked. We use calibrated force gauges to test compliance with Regulation 30 and have access to the tools and replacement parts needed for immediate on-site repairs, minimising risk and inconvenience.
When assessing a device, the specialist must record the correct documentation. This documentation should be date and time stamped, clearly identify the location of the high-risk window, and include supporting images of the existing device, along with a pass/fail status. This level of detail ensures that the inspection is traceable, actionable, and can be relied upon should questions of compliance or liability arise in the future.
Beyond the technical aspect, it’s also essential that professionals with appropriate public liability and professional indemnity insurance carry out these inspections so that, in the event of a failure or incident, both the OC and the individual lot owners have protection from liability.
To address your concern directly:
If a qualified professional does not undertake a properly documented inspection, and an accident occurs due to a faulty, tampered or missing device, the OC may be held liable.
If an occupant tampers with a device, the responsibility may shift depending on the circumstances, but proactive inspection and reporting is a strong risk mitigation strategy.
Engaging a professional is not only a matter of best practice — it’s a critical step in ensuring occupant safety, legal compliance, and peace of mind for all involved.
Anthony Shakar | ASQB anthony@asqbwindowsafety.com.au
We are currently reviewing the remuneration of our caretaker service and wonder if there is any benchmark information for caretaker remuneration.
I am the chairperson of a strata scheme in Sydney, NSW. We are currently reviewing the remuneration of our caretaker service and would like to know if there is any benchmark information for caretaker remuneration. Our caretaker is contracted to our strata scheme by a building management company.
We have 156 units spread across seven buildings operating on an 8-hour day, 5 days per week, plus a Saturday morning 3-hour service. We pay a remuneration amount of $150k per annum. Is this the market rate?
It appears that your scheme is of sufficient scale to justify the proposed hours and associated cost.
Capable and competent building managers (caretakers) are in high demand. Engaging a company that fails to meet the expectations of the owners corporation ultimately results in poor value for money. Conversely, when a building manager performs well and acts in the best interests of the owners corporation, the investment is justified, particularly given that building managers are positioned to deliver cost savings by negotiating with contractors, sourcing multiple quotes, and ensuring value for expenditure.
While I haven’t personally inspected the site, based on your description, it appears to be of sufficient scale to justify the proposed hours. Provided the appointed building manager is experienced and actively adding value, the associated cost seems reasonable.
One important consideration is that the company should be directly contracted to the owners corporation and held accountable for ensuring the onsite building manager is meeting all key performance indicators (KPIs) and fulfilling their responsibilities effectively.
James Delany | Alliance Management Services james@alliancemanagementservices.com.au
The Strata Collective was formed with a simple goal –to provide a professional strata management service to clients who want a close, personal relationship with their Strata Manager.
We are a next generation Strata Management business that you can count on.
We are a small, self-managed property with three lots and limited funds. Are we required to complete a tax return?
We are a small, self-managed property of three lots on the NSW East Coast. We don’t have much money in the owners corporation funds. Is there a threshold we need to consider before we pay taxes or submit a tax return?
Our levies are set at $275 each per quarter, with minimal overheads apart from water bills, building insurance, and the occasional building valuation. Are we required to complete a tax return?
Whilst there may be no legal requirement to lodge a tax return, our general practice every year is to lodge a client update form, telling the ATO that a return is not required.
Owners corporations are taxed as public companies, so there is no tax-free threshold. As soon as you earn more than a dollar of accessible income, such as interest, you are required to lodge a tax return.
In this situation, I’ll assume there is no interest income in the accounts. Whilst there is no legal requirement to lodge a tax return, our general practice every single year is to inform the ATO that a return is not required. Otherwise, in three or four year’s time, the ATO may say, “Strata plan A on the NSW East Coast has not lodged a tax return since 2001. Please lodge them now, even if they’re all nil.” If you don’t submit this within 30 days, the ATO will fine you $900 per year, so we recommend submitting a client update form to the ATO annually to confirm that your building is not required to lodge a return.
Rod Laws | TINWORTH & CO RodLaws@tinworth.com
READ MORE HERE
Who is responsible for repairing a lot’s stopcock valve?
In our block of 20 units, we do not have individual water meters. The water isolating valve in my unit is broken. Is the repair an owners corporation or owner’s cost?
Unless your scheme has adopted the common property memorandum, the position is unclear.
Unless your scheme has adopted the common property memorandum, the position is unclear. If you have adopted it, the stopcock to the unit is the responsibility of the owners corporation. If you have not, there is no clear answer.
One view is that because the valve services only one lot and is wholly within the lot space, it is a lot owner’s responsibility. Another view is that due to the importance of the valve, it should be the responsibility of the owners corporation.
However, generally speaking, many adopt the earlier view that the isolating valve is lot property as it sits within the lot space and services only one lot.
Leanne Habib | Premium Strata info@premiumstrata.com.au
LookUpStrata
Australia’s #1 Strata Title Information Site
W: https://www.lookupstrata.com.au/ E: administration@lookupstrata.com.au
Strata Community Association
P: 02 9492 8200
W: https://www.strata.community/ E: admin@strata.community
Owners Corporation Network
The Independent Voice of Strata Owners
W: https://ocn.org.au/ E: enquiries@ocn.org.au
Your Strata Property
Demystifying the legal complexities of apartments
W: https://www.yourstrataproperty.com.au/ E: amanda@yourstrataproperty.com.au
Arena Energy Consulting Pty Ltd
Independent Embedded Network Consulting Services
P: 1300 987 147
W: https://www.arenaenergyconsulting.com.au/ E: info@arenaenergyconsulting.com.au
Embedded Network Arena
Independent Embedded Network Consulting Services
P: 1300 987 147
W: https://embeddednetworkarena.com.au/ E: info@embeddednetworkarena.com.au
MiMOR
Connecting People – Creating Communities
W: https://www.mimor.com.au/ E: info@mimor.com.au
Stratabox
Building Confidence
P: 1300 651 506
W: https://stratabox.com.au/ E: contact@stratabox.com.au
Town Square
Productivity and Communications Platform for SMs
W: https://townsquare.au/ E: hello@townsquare.au
Urbanise
Automate your workload to increase efficiency.
P: 1300 832 852
W: https://www.urbanise.com/ E: marketing@urbanise.com
Resvu
Customer Service Software for Strata
P: 08 7477 8991
W: https://resvu.io/ E: enquiries@resvu.com.au
StrataMax
Streamlining strata
P: 1800 656 368
W: https://www.stratamax.com/ E: info@stratamax.com
MYBOS
Building Management for Residential & FM Schemes
P: 02 8378 1096
W: https://mybos.com/ E: sales@mybos.com
Onsite.fm
Building Management Software
P: 02 7227 8550
W: https://onsite.fm/ E: hello@onsite.fm
eVotters
The online voting solution
P: 61 280 114 797
W: https://www.evotters.com/ E: support@evotters.com
Sedgwick
Building Consultancy Division & Repair Solutions
W: https://www.sedgwick.com/solutions/global/au
E: sales@au.sedgwick.com
QIA Group
Comapliance Made Easy
P: 1300 309 201
W: https://www.qiagroup.com.au/ E: info@qiagroup.com.au
GQS
Quantity Surveyors & Building Consultants
P: 1300 290 235
W: https://gqs.com.au/ E: info@gqs.com.au
Seymour Consultants
Body Corporate Report Specialists
W: https://www.seymourconsultants.com.au/ E: info@seymourconsultants.com.au
BCRC
Specialist Design Practitioners
P: 02 9131 8018
W: https://bcrc.com.au/ E: sydney@bcrc.com.au
Roscon
Property services & facilities management
P: 1800 767 266
W: https://www.roscon.com.au/ E: info@roscon.com
Leary & Partners
Quantity surveying services since 1977
P: 1800 808 991
W: https://www.leary.com.au/ E: enquiries@leary.com.au
BIV Reports
Specialist in Strata Compliance Reports
P: 1300 107 280
W: https://www.biv.com.au/ E: biv@biv.com.au
Olive Tree Consulting Group
Solutions in Strata Compliance
P: 0400 161 659
W: https://olivetreeconsultinggroup.com.au/ E: admin@olivetreeconsultinggroup.com.au
Mabi Services
Asbestos, Safety & Building Consultants
P: 1300 762 295
W: https://www.mabi.com.au/ E: info@mabi.com.au
Forte Asset Services
FIRE | ELECTRICAL | HVAC
P: 1300 920 752
W: https://www.forteassetservices.com.au/ E: info@forteas.com.au
HFM Asset Management Pty Ltd
Leaders in Building Efficiency
P: 0407 734 260
W: https://www.hfmassets.com.au/
E: david.chokolich@hfmassets.com.au
CORE Consulting Engineers
Delivering 360° engineering solutions for strata P: 02 8961 3250
W: https://coreconsultingengineers.com.au/ E: admin@core.engineering
Independent Inspections
Sinking Fund Forecast, Insurance Valuations, OHS
P: 1300 857 149
W: http://www.iigi.com.au/ E: admin@iigi.com.au
Solutions in Engineering
Quality Reports On Time, Every Time! P: 1300 136 036
W: https://www.solutionsinengineering.com/ E: enquiry@solutionsinengineering.com
Landlay Consulting Group
A Strata Remedial Consultancy
P: 02 8095 8556
W: https://www.landlay.com.au/ E: admin@landlay.com.au
Leo & Associates Consulting Engineers
Enhancing Structures, Empowering Futures
P: 0452 205 727
W: https://laconsulting.com.au/ E: Leo@laconsulting.com.au
Expert Subsidence Engineer Reports
P: 0403 434 092
W: https://www.facebook.com/forensicengineers1/ E: admin@forensic-engineers.com.au
Ostanes Engineering
We Engineer
P: 0411 631 777
W: https://ostanes-engineering.com/ E: info@ostanes-engineering.com
Rawlinsons
Calculated Confidence
P: 08 9424 5800
W: https://www.rawlinsonswa.com.au/ E: info@rawlinsonswa.com.au
EYEON Property Inspections
Buy and Sell with More Confidence
P: 1300 798 274
W: https://www.eyeon.com.au/ E: info@eyeon.com.au
Strataregister.com Pty Ltd
Find the Strata / CT Manager for your property
P: 0411 483 249
W: https://www.strataregister.com/ E: hello@strataregister.com
Diamond Property Inspections
Property Inspections You Can Trust
P: 1300 368 000
W: https://diamondinspections.com.au/ E: orders@diamondinspections.com.au
Kerin Benson Lawyers Pty Ltd
Specialised Legal Advice for Strata
P: 02 8706 7060
W: https://kerinbensonlawyers.com.au/
E: enquiries@kerinbensonlawyers.com.au
Khoury Lawyers Pty Ltd
Client focused, Results Driven
P: (02) 8005 3086
W: https://khourylawyers.com.au/ E: pierrette@khourylawyers.com.au
Madison Marcus Law Firm
Be Empowered
P: 131 529
W: https://www.madisonmarcus.com.au/ E: strata@madisonmarcus.com.au
Bugden Allen
Australia’s leading strata law experts
P: 02 9199 1055
W: https://www.bagl.com.au/ E: info@bagl.com.au
JS Mueller & Co Lawyers
Specialist ‘Plain English’ NSW Strata Lawyers
W: https://www.muellers.com.au/ E: enquiries@muellers.com.au
Williamson Lawyers
A construction and strata lawyer ready to listen
W: https://www.williamsonlawyers.com.au/ E: shane@williamsonlawyers.com.au
Bannermans Lawyers
High Quality Specialist Legal Services
P: 02 9929 0226
W: https://www.bannermans.com.au/ E: enquiries@bannermans.com.au
Moray & Agnew Lawyers
Legal strategies and solutions for our clients
P: 03 9600 0877
W: https://www.moray.com.au/ E: melbourne@moray.com.au
Grace Lawyers
Know. Act. Resolve.
P: 1300 144 436
W: https://gracelawyers.com.au/ E: enquiries@gracelawyers.com.au
Speirs Ryan
P: 02 9248 3400
W: https://www.speirsryan.com.au/ E: enquiries@speirsryan.com.au
Watson & Watson Lawyers
“when experience matters”…..
P: 02 9221 6011
W: https://www.watsonandwatson.com.au/ E: richard@watsonandwatson.com.au
Groundfloor™
Australian parcel, mail, and refrigerated lockers
P: 03 9982 4462
W: https://groundfloordelivery.com/ E: ask@groundfloordelivery.com
Premium Strata
Diamond-Class strata management agency
P: 02 9281 6440
W: https://www.premiumstrata.com.au/ E: info@premiumstrata.com.au
The Strata Collective
A next generation strata manager. People matter.
P: 02 9879 3547
W: https://www.thestratacollective.com.au/ E: rsmith@thestratacollective.com.au
Bridge Strata P/L
The bridge between you and your corporation
P: 02 6109 7700
W: https://bridgestrata.com.au/wp/ E: jan@bridgestrata.com.au
Bright & Duggan
Strata Professionals
P: 02 9902 7100
W: https://bright-duggan.com.au/ E: customercare@bright-duggan.com.au
Vital Strata
Strata Made Simple
P: 02 9008 1112
W: https://www.vitalstrata.com.au/
E: hello@vitalstrata.com.au
ASM – Australian Strata Management
Helping Strata Communities Thrive
P: 1300 777 276
W: https://asmstrata.com.au/ E: administration@mbcm.com.au
Sky Living Strata
Providing a superior customer experience
P: 02 9299 1100
W: https://www.skylivingstrata.com.au/ E: enquiries@skylivingstrata.com.au
SSKB Strata Managers
A Positive Difference in Strata
P: 07 5504 2000
W: https://sskb.com.au/ E: sskb@sskb.com.au
Townhouse Strata PTY Ltd
Strata Management with a Difference
P: 02 4971 0363
W: https://www.townhousestrata.com.au/ E: alan@townhousestrata.com.au
Strata Central
Boutique Strata Management Services
P: 02 8036 5518
W: https://stratacentral.com.au/ E: enquiries@stratacentral.com.au
Acumen Strata
Tailored Strata Management Solutions
P: 02 7253 5820
W: https://www.acumenstrata.com.au/ E: info@acumenstrata.com.au
Quantum United Management
Creating vibrant and connected communities
P: 61 383 608 800
W: https://www.quantumunited.com.au/ E: info@quantumunited.com.au
STRATA EVOLUTION
Strata Management Done Right
P: 1300 819 677
W: https://strataevolution.com.au/ E: info@strataevolution.com.au
Beaches Strata Pty Ltd
Your Trusted Strata Partner
P: 02 7252 2141
W: https://www.beachesstrata.com.au/ E: hello@beachesstrata.com.au
Centric Strata
Centralised. Excellence. Unmatched Service
P: 1300 017 211
W: https://www.centricstrata.com.au/ E: info@centricstrata.com.au
Strata HQ
Strata made simple
P: 02 9420 2066
W: https://www.stratahq.com.au/ E: daniel@stratahq.com.au
MJ Engineering Projects
Remedial Consultant Engineers
P: 1800 953 935
W: https://mjengineeringprojects.com.au/ E: info@mjengineeringprojects.com.au
Klaar
The Strata Building Specialists
P: 02 8003 4547
W: https://klaar.com.au/ E: build@klaar.com.au
Altec Building
Remedial Building & Waterproofing
P: 02 9744 2039
W: https://www.altecbuilding.com.au/ E: info@altecbuilding.com.au
Building Matters Assist
Project management and general building consulting
P: 0414 946 032
W: https://www.bmassist.net.au/
E: rob@bmassist.net.au
Altogether Group
Power.Water.Data
P: 1300 803 803
W: https://altogethergroup.com.au/home-business/
E: eaustin@altogethergroup.com.au
ENM Solutions
Providing Solutions for Embedded Networks
P: 1300 000 366
W: https://www.enmsolutions.com.au/ E: info@ENMSolutions.com.au
Energy On Pty Ltd
P: 1300 323 263
W: https://www.energyon.com.au/ E: EnergyServices@EnergyOn.com.au
McIntosh Electrical Pty Ltd
Powered by Trust
P: 1300 627 727
W: https://www.mcintoshelectrical.com.au/ E: jenny@mcintoshelectrical.com.au
Linkfire Pty Ltd
Your Essential Safety Partner
P: 1300 669 439
W: http://www.linkfire.com.au/ E: sales@linkfire.com.au
2020 Fire Protection
Experts in Fire Protection for Strata
P: 1300 340 210
W: https://www.2020fireprotection.com.au/ E: service@2020fire.com.au
Fire Safety Constructions
Compliant Specialist since 1999
P: 02 9945 3499
W: http://www.firesafetyconstruction.com.au/ E: info@firesafetyconstructions.com.au
Quantum Fire Protection
We’ve got your fire safety needs covered.
P: 1300 006 005
W: https://www.quantumfire.com.au/ E: service@quantumfire.com.au
Profire
An Honest and Transparent Fire Maintenance Service
P: 02 9948 4494
W: https://www.profireaustralia.com.au/ E: office@profireaustralia.com.au
Humenergy
People, innovation and value sharing
P: 1300 322 622
W: https://www.humenergy.com.au/ E: Info@humenergy.com.au
Fair Water Meters
Retrofit sub-metering specialists
P: 1300 324 701
W: https://fairwatermeters.com.au/ E: info@fairwatermeters.com.au
Stormwater Sydney
Inspection, Repair and Maintenance of drainage assets
P: 1300 741 003
W: https://stormwatersydney.com/ E: admin@stormwatersydney.com
HYDRAULICA Pty Ltd
Specialise in Drain & Pipe Cleaning
W: https://www.hydraulica.com.au/ E: darren@hydraulica.com.au
Mr Washer, Plumber To The Rescue
Over 30 years serving Sydney Strata buildings
P: 02 8583 2360
W: plumbertotherescue.com.au/strata-commercial.html
E: jobs@mrwasher.com.au
Danrae Group
Remedial Waterproofing & Building Specialists
P: 1800 326 723
W: https://www.danraegroup.com.au/ E: enquiries@danrae.com.au
Sydney Waterproofing Services
SWS
P: 1300 94 9191
W: https://www.sydwaterproofingservices.com.au/ E: info@sydwaterproofingservices.com.au
Asset Strata Valuers
Leaders in Strata Property Valuations
P: 1800 679 787
W: https://assetstratavaluers.com.au/ E: workorders@assetstratavaluers.com.au
Adelaide StrataVal
Strata & Community Insurance Valuations
P: 08 7111 2956
W: https://www.strataval.com.au/ E: valuations@strataval.com.au
Ensure Group – Property Valuers
Insurance Valuation Experts
P: 03 9088 2032
W: https://www.ensuregroup.com.au/ E: valuations@ensuregroup.com.au
Sovereign Valuations
Valuation Experts for Strata Insurance & Disputes
P: 1300 710 000
W: https://www.sovereignvaluations.com.au/ E: p.ferrier@sovereignvaluations.com.au
Windowline Pty Ltd
Replacement window and door specialists
P: 02 8304 6400
W: https://windowline.com.au/ E: info@windowline.com.au
ASQB Pty Ltd
Window & Door Repairs + Window Safety Compliance
P: 02 9785 7893
W: https://www.asqb.com.au/ E: service@asqb.com.au
The Window Guy
Don’t choose any guy, choose The Window Guy!
P: 1300 663 664
W: https://www.thewindowguy.com.au/ E: info@thewindowguy.com.au
Clear Edge Frameless Glass
Energy Efficient Balconies for Elevated Living
W: https://www.clearedgeglass.com.au/ E: sales@clearedgeglass.com.au
Tinworth & Co
Chartered Accountant & Strata Auditors
P: 0499 025 069
W: https://www.tinworthaccountants.com.au/ E: caren.chen@tinworth.com
Matthew Faulkner Accountancy
Strata Auditing specialists
P: 0438 116 374
W: https://www.mattfaulkner.accountants/ E: matt@mattfaulkner.accountants
Incite Accountants & Advisors
Provides a service that delivers the outcomes
P: 02 8067 9015
W: https://www.inciteaccountants.com.au/ E: admin@inciteaccountants.com.au
Astute Accounting Service
We Serve You Better
P: 02 8011 4797
W: https://astuteservice.com/ E: contact@astuteservice.com
Strata Solve
Untangling strata problems
P: 0419 805 898
W: https://stratasolve.com.au/ E: chris@stratasolve.com.au
Tender Advisory
Tender Solutions: Consult. Procure. Support.
P: 0435 893 670
W: https://tenderadvisory.com.au/ E: info@tenderadvisory.com.au
Lannock Strata Finance
Simplifying strata funding
P: 1300 851 585
W: https://lannock.com.au/ E: strata@lannock.com.au
StrataLoans
The Experts in Strata Finance
P: 1300 785 045
W: https://www.strata-loans.com/ E: info@strata-loans.com
ABN Lift Consultants
A team of friendly, open minded professionals
P: 0468 659 100
W: https://www.abnlift.com/ E: andrew@abnlift.com
Innovative Lift Consulting Pty Ltd
Australia’s Vertical Transportation Consultants
P: 0417 784 245
W: https://www.ilcpl.com.au/ E: bfulcher@ilcpl.com.au
The Lift Consultancy
Trusted Specialised Advice
P: 07 5509 0100
W: https://theliftc.com/ E: sidb@theliftc.com
Property Recruitment Partners
Recruitment Solutions Tailored for You
P: 02 8313 5591
E: aaron@propertyrecruitmentpartners.com.au
sharonbennie – Property Recruitment
Matching top talent with incredible businesses
P: 0413 381 381
W: https://www.sharonbennie.com.au/ E: sb@sharonbennie.com.au
Tony Isgroves Paint & Decorate
Painting Happiness- With a Seven Year Guarantee
P: 9437 1997
W: https://paintanddecorate.com.au/ E: office@paintanddecorate.com.au
Higgins Coatings Pty Ltd
Specialist painters in the strata industry
W: https://www.higgins.com.au/ E: info@higgins.com.au
CPR Facade Upgrade Specialists
We clean, repair & repaint multi-storey buildings
P: 0493 651 643
W: https://cprfacadeupgrades.com.au/ E: info@facadeupgrades.com.au
Terra Australis Painting Services
Terra Australis Painting Services
P: 0497 545 289
W: https://www.terraaustralispainting.com.au/ E: info@terraaustralispainting.com.au
K2 Rope Access Pty Ltd
Buildings Facade Painting & repairs
P: 0451 182 327
W: https://www.k2ra.com.au/ E: info@k2ra.com.au
Strata Insurance Solutions
Advice You Can Trust
P: 1300 554 165
W: https://www.stratainsurancesolutions.com.au/ E: info@stratainsurancesolutions.com.au
Whitbread Insurance Brokers
Empower Your Vision
P: 1300 424 627
W: https://www.whitbread.com.au/ E: info@whitbread.com.au
CHU Underwriting Agencies Pty Ltd
Specialist Strata Insurance Underwriting Agency
W: https://www.chu.com.au/ E: info@chu.com.au
Strata Community Insurance
Protection for your strata property. And you.
P: 1300 724 678
W: https://www.stratacommunityinsure.com.au
E: myenquiry@scinsure.com.au
Flex Insurance
Your Cover Your Choice
P: 1300 201 021
W: https://www.flexinsurance.com.au/ E: info@flexinsurance.com.au
Driscoll Strata Consulting
Knowledge | Experience | Service
P: 0402 342 034
W: https://driscollstrataconsulting.com.au/ E: enquiries@driscollstrataconsulting.com.au
CRM Brokers
The smart insurance choice
P: 1300 880 494
W: https://www.crmbrokers.com.au/ E: crmstrata@crmbrokers.com.au
Strong Insurance
Fast & efficient strata insurance across Australia
P: 1800 934 099
W: https://www.stronginsurance.com.au/strata-quote
E: admin@stronginsurance.com.au
Body Corporate Brokers
United, Protecting Communities
W: https://bcb.com.au/
E: sarah.johnson@bcb.com.au
Lifestyle Clotheslines
Clothesline and washing line supplier & installer
P: 1300 798 779
W: https://www.lifestyleclotheslines.com.au/ E: admin@lifestyleclotheslines.com.au
Arrow Abseiling Pty Ltd
Window cleaning, repair and maintenance
P: 02 8957 3693
W: https://www.arrowabseiling.com.au/
E: contact@arrowabseiling.com.au
Waste Clear Pty Ltd
Towards a better tomorrow
P: 1300 525 352
W: https://wasteclear.com.au/ E: admin@wasteclear.com.au
Sydney Gutter Cleaning
SGC are a leading team in roof and gutter services
P: 02 8310 6770
W: https://www.sydneyguttercleaning.com.au/
E: info@sydneyguttercleaning.com.au
Pristine Window and Gutter Cleaning
Honesty, integrity and quality!
P: 02 9533 4476
W: https://pristinewindowandguttercleaning.com.au/ E: admin@pwgc.com.au
Project Services
Client-Side Project Management Specialists
P: 02 8542 4293
W: https://valenprojects.com.au/ E: enquiries@valenprojects.com.au
PM Services Australia
Client-side Project Management Services
P: 02 9221 1490
W: https://www.pmservice.com.au/ E: info@pmservice.com.au
Projx PM
Project Managers for Strata remedial projects
P: 0421 274 426
W: https://www.projx.pm/ E: rossl@projx.pm
QUATRIX PTY LTD
Intercoms, Access Control, CCTV, Data, etc.
P: 02 9554 3487
W: https://www.quatrix.com.au/ E: info@quatrix.com.au
Lock, Stock & Barrel Locksmiths Pty Ltd
P: 0411 700 072
W: https://www.lsblocksmiths.com.au/ E: info@lsblocksmiths.com.au
Omega Protection
Protecting You, Your Staff & Your Assets
P: 1300 636 323
W: https://www.omegaprotection.com.au/ E: mark@omegaprotection.com.au
FERST
People First
P: 0419 211 683
W: https://ferst.com.au/
E: gary.cheeseman@ferst.com.au
Install My Antenna
Professional TV Antenna Service For You Today
P: 1300 800 123
W: https://www.installmyantenna.com.au/ E: info@installmyantenna.com.au
Apt Roofing Pty Ltd
Everything Roofing!
P: 02 9666 7373
W: https://www.aptroofing.com.au/ E: admin@aptroofing.com.au
Cross City Roofing Pty Ltd
Always one step ahead
P: 0435 848 688
W: https://www.crosscityroofing.com.au/ E: sydney@crosscityroofing.com.au
Building and Facilities Manager
P: 1800 00 LUNA (5862)
W: https://www.luna.management/ E: info@luna.management
BME Group
Re-Defining the Standards of Building & Facilities
P: 02 8283 7531
W: https://bmegroupbuildingmanagement.com.au/ E: lachlan.hunt@bmegroup.com.au
Alliance Management Services
The Dedication & Commitment Your Building Deserves
P: 0466 533 320
W: https://alliancemanagementservices.com.au/ E: info@alliancemanagmentservices.com.au
PowerUp Engineering
Car Stackers, Car Hoists and Turntables
P: 02 9170 0698
W: https://powerupengineering.com.au/ E: info@powerupeng.com.au
NeatWeeds Gardening
Reliable garden care for homes and strata
P: 0416 651 147
W: https://www.neatweeds.com.au/ E: support@neatweeds.com.au
As of April 2022, The Strata Magazines received a national audience engagement of around 20,000 views within one month of their release.
For the Strata Magazine Media Kit
LookUpStrata’s Newsletters have a national audience of just under 20,000 subscribers.
For the National Newsletter Media Kit