Renovation approval charges: Justified or not?
Page 4 | Strata Choice
Strata roof replacement: A looming expense. Who’s responsible?
Page 16 | Lannock Strata Finance
Can the strata committee approve minor renovations?
Page 20 | Kerin Benson Lawyers
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need to apply for mediation before we apply for an NCAT order?
owners
If it’s a function of the OC to grant or deny renovation approval, and the OC needs to convene a meeting to provide that approval, why is the owner charged for the OC to perform this function?
If it is common practice for strata managing agents to charge a fee for arranging ad-hoc meetings, where is the strata manager’s authority to charge for this? Who are they charging, the owners corporation (OC) or the owner?
If approval is required, isn’t it a function of the OC to grant or deny that approval? If the OC needs to convene a meeting to perform that function, why is the owner charged for the OC to perform this function?
These charges may be “usual”, but I cannot see how they are justified.
Let’s expand on this user pay idea: if lot owners want something, they pay for the meeting. Can’t this be extrapolated to any motion on an agenda submitted by an owner looking for approval for something not required by the Act? Would this lead to pro rata charges to owners for the cost of the agenda preparation and mailout? This could go on and on.
It’s important to distinguish between standard governance responsibilities and nonstandard requests.
To clarify, the practice of charging for meetings to approve owner requests, including renovations, arises from the relationship between the strata managing agent and the owners corporation. The agent’s agreement with the owners corporation typically includes provisions for fees associated with services outside standard management tasks — such as arranging ad-hoc meetings. These fees are billed to the owners corporation, which may choose to recover costs from the requesting owner, depending on the nature of the request and the scheme’s by-laws.
Importantly, the Strata Schemes Management Act 2015 does not impose an obligation on owners corporations to convene meetings whenever requested by an individual owner. Owners corporations have discretion in determining when and how meetings are convened, and it is reasonable to recover associated costs in cases where urgency or specific owner requests drive the need for additional meetings.
Your point about expanding this approach to other motions is noted, but it’s important to distinguish between standard governance responsibilities and non-standard requests. This practice ensures fairness by balancing administrative efficiency with individual requests’ impact on the collective.
Tim Sara | Strata Choice tsara@stratachoice.com.au
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Will community associates be included in the NSW strata watchdog’s power to enter apartment buildings without a warrant?
I have just read that the NSW strata watchdog seeks power to enter apartment buildings without a warrant and fine owners if common property is not maintained. If the law is passed, will it apply to a community association owner as well?
Whether the amendments apply to you will depend upon the legal structure within which your property is held.
The proposed law applies to all buildings subject to the Strata Schemes Management Act.
Please note that buildings within community associations can still be subject to the Strata Schemes Management Act.
Whether the amendments apply to you will depend upon the legal structure within which your property is held.
Christopher Kerin | Kerin Benson Lawyers enquiries@kerinbensonlawyers.com.au
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Can our strata manager refuse to call an EGM to elect a new committee after receiving a qualified request from 25% of owners due to lack of delegated authority?
We had an AGM early this year, and none of the committee nominees were elected; therefore, we have no committee.
The AGM was held via a paper vote/premeeting electronic vote. There was no inperson meeting.
We provided our strata manager with a qualified request. 25% of all owners signed a document requesting the managing agent convene an Extraordinary General Meeting for a committee to be elected.
The strata manager ignored this legally qualified request, stating they do not have the “delegated authority” to convene a general meeting without instructions from the strata committee.
The manager further stated the only course of action for our plan to elect a strata committee is for an owner(s) or mortgagee(s) to make the necessary application to NCAT seeking an order for this office under Section 20 to be able to convene the necessary general meeting to elect a strata committee.
Is the managing agent correct? Surely the qualified request, as stated in the legislation, must be adhered to?
The qualified request must be given effect.
Pursuant to the section extracted below, despite your scheme having no strata committee per se, the qualified request must be given effect, and your delegated secretary
would have had power to do so and should have done so within the statutory timeframe. The process should have been adhered to by your strata managing agent who would likely have had full delegated powers of the strata committee and its office bearers. See Section 19 of the Strata Schemes Management Act 2015.
1. The secretary or a strata committee of an owners corporation may convene a general meeting (that is not an annual general meeting) of the owners corporation at any time.
2. The secretary of the owners corporation, or another officer if the secretary is absent, must convene a general meeting (that is not an annual general meeting) of the owners corporation as soon as practicable, and not later than 14 days after, receiving a qualified request.
3. A meeting may be convened on a qualified request even if the first annual general meeting has not been held.
4. A request is a qualified request for the purposes of this section if it is made by one or more owners of a lot or lots in the strata scheme having a total unit entitlement of at least one-quarter of the aggregate unit entitlements.
Further, the non-election of the strata committee is also a concern and breach of the legislation and should be remedied as a matter of priority.
You may elect to report both breaches to SCA (NSW) if the strata manager is a member of SCA (NSW) and further report the matter to NSW Fair Trading.
Leanne Habib | Premium Strata info@premiumstrata.com.au
Due to rising premiums and higher excesses, should strata committees advise owners to use their personal contents insurance liability coverage if they cause damage to other lots?
Given the significant rise in strata premiums leading many owners corporations to adopt much higher excesses, should strata committees advise owners to utilise the legal liability coverage within their personal contents insurance policies when owners are responsible for damage (such as water damage) to another person’s property? This would allow the affected party to be compensated.
Understanding key points in this context is crucial.
Legal liability coverage comes into play when an owner is deemed responsible for causing damage to another person’s property. It is crucial to understand key points in this context:
• Damage contained within the owner’s lot: If the damage is confined to the owner’s lot, a legal liability claim is not viable since one cannot pursue legal action against oneself for damages.
• Nature of water leaks: Insurance companies often classify water leaks as unforeseen incidents, especially when the lot owner had no prior knowledge of the leak’s potential or cause. In many cases, these leaks are attributed to unforeseen causes without any negligence on the part of the lot owner. Insurers may argue there was no foreseeable action the owner could have taken to mitigate the loss more effectively. Consequently, they may deny liability by asserting that the owner’s actions (or lack thereof) do not constitute negligence under common law principles.
• Lot owner as an insured party: Importantly, a lot owner is an insured party under the strata insurance policy, which grants them the right to make a claim. This aspect underscores the potential for seeking to claim through the strata insurance policy, rather than personal contents insurance, especially when it is challenging to meet the criteria for establishing a claim for legal liability under contents insurance.
This reality suggests that, in many cases, turning to personal contents insurance for coverage under legal liability may not be an option.
Tyrone Shandiman | Strata Insurance Solutions tshandiman@iaa.net.au
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Would fire safety defects be picked up in an annual fire safety inspection?
If you suspect problems, it would be beneficial to get an additional inspection done.
I encourage additional experts to inspect the property. Your routine fire inspections generally won’t cover things like hydrant clearances, obstructions, etc. These are items that fire safety inspectors potentially won’t be looking for. If you suspect problems, it would be beneficial to get an additional inspection done.
Bruce McKenzie | Sedgwick bruce.mckenzie@au.sedgwick.com
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Do current strata owners have a legal or other obligation to fund future roof replacement, even though they likely won’t be around when it’s needed?
I am a strata owner and secretary of a small three lot strata plan for over 50s on Sydney’s northern beaches. Our buildings are 21 yr old two-story townhouses with an expected life of 40 – 60 years. All three resident owners are over 70.
The roofs are in excellent condition and are well maintained. Our capital works fund does not include an annual contribution towards the roof replacement cost in 20 to 40 years. We will have died or moved on to care facilities by then, so what obligation, legal or otherwise, do current owners have to fund the roof replacement? We’ve received estimates of $130k and acknowledge that, upon sale, any amounts in our capital works fund account are included in the settlement price.
In NSW, the obligation is to plan for future capex which means a capital works fund plan. The legislation says that owners must annually consider the capital works plan and how best to fund it.
NSW owners, you are fortunate. This is exactly the way funding legislation should be. Plan, plan, and plan more, then look to the future. Be very precise about it. Work on it as much as you can, and then, each year, consider your best way of funding the plan. It’s your choice.
In this situation, it’s the owners corporation’s choice of whether you make regular contributions to a capital works fund, whether you decide to do it by a special levy at the time these works happen, whether you
choose to borrow at the time they happen or, and very importantly, the fourth consideration, which is a mix of those three. It’s a matter of what is appropriate in your situation.
What you’re doing sounds completely right. You’re considering what your future needs are. You’re looking at the type of owners in the type of situation you are in. You’re considering how you should best fund that. Every owner corporation is different in this respect. Congratulations!
Paul Morton | Lannock Strata Finance paul@lannock.com.au
The rise of smart technology is transforming the strata industry in 2025, offering new opportunities for improved building management, enhanced security, and energy efficiency. From smart lighting and temperature control to automated maintenance tracking and building access systems, the use of smart technology is becoming increasingly common in strata properties.
As strata properties increasingly adopt smarter building technologies, it’s essential to recognise the importance of maintain ing these systems and budgeting for their long -term capital replacement costs. Smart technologies, such as automated energy management, security systems, and climate controls, require ongoing maintenance to ensure they function effectively and continue to deliver cost-saving benefits. Additionally, these systems have a finite lifespan and may require significant capital investment for replacement or upgrades over time.
By proactively planning for future capital expenses, you can avoid unexpected financial burdens, ensuring the property remains in optimal condition. Our team of experts can provide a detailed Capital Works Fund Plan report that ensures your strata property is financially prepared for future capital projects and ongoing maintenance.
The neighbourhood association is a subsidiary of the community association. Are members of the neighbourhood association also members of the community association?
The neighbourhood association as a whole is a member of a community association.
The neighbourhood association as a whole (rather than individual lot owners within the neighbourhood association) is a member of a community association as per the section in the Community Land Development Act 2021 (NSW) extracted below:
1. A community scheme is established by the registration of a plan for the subdivision of land—
a. that is not part of a community parcel, precinct parcel, neighbourhood parcel or strata parcel, and
b. into 2 or more community development lots and 1 other lot that is community property, whether or not the plan includes land that, on registration of the plan, will be dedicated as a public road, public reserve or drainage reserve.
2. The registration of a community plan constitutes a corporation with the corporate name “Community Association DP No XXXX”, where the number to be inserted is the number of the plan registered as the community plan.
3. The members of the corporation are as follows—
a. the owner of each community development lot in the community parcel that has not become subject to a subsidiary scheme,
b. the precinct association constituted if a community development lot in the community parcel becomes subject to a precinct scheme,
c. the neighbourhood association constituted if a community development lot in the community parcel becomes subject to a neighbourhood scheme.
d. the strata corporation constituted if a community development lot in the community parcel becomes subject to a strata scheme.
Leanne Habib | Premium Strata info@premiumstrata.com.au
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Are there any circumstances where minor renovations can be approved by the strata committee rather than the owners corporation?
After watching the excellent presentation about renovations you did for LookUpStrata about renovations, I have a few questions.
1. For minor renovations (as per Section 110 of Strata Schemes Management Act 2015), are there any circumstances where approval can be granted by the strata committee rather than by ordinary resolution of a GM of the owners corporation?
2. Is a by-law always required for a minor renovation? Are the minutes of the meeting, stating that approval was granted, enough?
A strata committee can approve minor renovations in some circumstances.
1. A strata committee can approve minor renovations in some circumstances. An owners corporation must delegate the power to approve a minor renovation under s110 to the strata committee and to have that delegation of power recorded in a by-law. The strata committee must then comply with the terms of the delegation of power.
2. A by-law setting out the delegated power to the strata committee is required. A by-law to approve the minor works is not required. However, if you rely on the meeting minutes, be aware that meeting books get lost and may not be available in future, whereas a by-law will be registered on title of the common property and will
stay on title until repealed. For this reason, a by-law will provide details on the work that was authorised which gives clarity when there are disputes about who is responsible for work down the line.
Allison Benson | Kerin Benson Lawyers allison@kerinbensonlawyers.com.au
Do
we need to apply for mediation before we apply for an NCAT order?
Is it necessary to apply for mediation before applying for an NCAT order?
Yes, the Act sets out the requirement for mediation, except in certain circumstances.
Yes, Section 227 of the Strata Schemes Management Act 2015 sets out the requirement for mediation, except in certain circumstances. You can access this link for the full list: Section 227 Certain applications cannot be accepted without prior mediation
Here are a few examples of the exceptions:
• if the Registrar considers mediation inappropriate or unnecessary in the circumstances
• an order to appoint, or requiring the appointment of, a strata managing agent,
• an order with respect to access to a lot by the owners corporation to inspect or repair common property,
• an order seeking provision of records to an owners corporation by a former strata managing agent for the strata scheme.
Leanne Habib | Premium Strata
info@premiumstrata.com.au
Can an EV owner or visitors charge their vehicle in a GPO in their own garage, which is part of the communal electricity costs, meaning everyone pays for their EV charging?
‘Fair’ looks like making sure that the non-EV drivers in the building aren’t picking up the tab for the energy going into one resident’s car.
EV owners across the country routinely charge from a general purpose outlet (GPO) in their garage or driveway. It’s very common practice, especially for drivers who typically drive less than ~150km per day. This is fine, provided they’re the ones paying the bill for the electricity. This is almost always the case in standalone homes and will often be the case in strata settings like townhouses and units, but is not always the case in apartment blocks. They sometimes have private garages supplied by common property power.
In that case, ‘fair’ looks like making sure that the non-EV drivers in the building aren’t picking up the tab for the energy going into one resident’s car.
There’s a spread of ways to achieve this, inclusive of, but not limited to:
• Shared EV chargers in buildings can be installed with software over the top, so the driver pays with their credit card. The software operator then kicks back the majority of the money paid by the driver to the body corporate, minus a percentage to cover their operating costs.
• Sub-metering can be installed in individual garages or allocated parking spaces to measure the energy used for EV charging by a specific resident. The measured value can be used as the basis for cost recovery by the owners corporation, subject to suitable by-laws. Regulations around sub-billing and embedded networks vary by jurisdiction. Plenty of specialist providers can assist you.
• If you’re looking for a really simple approach as a starting place, without installing anything – take the odometer reading from the car and multiply the kilometres travelled by 4.2 cents to determine ‘reasonable value for the electricity’. The ATO has some guidance along these lines, which wasn’t designed for this specific purpose, but which will work, subject to a suitable by-law in the building: PCG 2023/D1 – Electric vehicle home charging rate – calculating electricity costs when a vehicle is charged at an employee’s or individual’s home
In any of the above cases, it’s a good idea to encourage drivers not to charge their cars at peak time. Peak time EV charging will tend to drive up the common property bill (due to capacity charges associated with peak power draw). It will potentially bring forward the need for electrical upgrades.
Setting the car to charge off-peak is easy for the driver to do, it just needs to be encouraged.
Ross De Rango | Electric Vehicle Council Ross@evc.org.au
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Our strata manager commissioned an update of our capital works plan without notice or consultation. Is this over-servicing and overcharging?
Our strata manager commissioned an update of our capital works plan without notice or consultation with the strata committee or owners corporation (OC). The OC was charged for the strata manager’s time, with contractor charges still to come.
When challenged, we were advised that under Section 80 of the Strata Schemes Management Act 2015 NSW, owners corporations are required to review and renew (update) their 10-year plan for the capital works fund every 5 years.
The OC last reviewed our plan at our AGM in April 2024. There was no discussion or commitment to update the plan.
With regard to compliance with the legislative prescriptions of Section 80, is the strata manager able to justify proceeding to commission an update without the OC’s resolution at a general meeting, or is this over-servicing and overcharging?
Although not declared to the OC, the strata manager has a commercial relationship with the contractor.
Check the agency agreement.
Section 80(1) of the Strata Schemes Management Act 2015 (‘the Act’) requires an owners corporation to prepare a plan of anticipated major expenditure to be met from the capital works fund for a 10-year period.
Section 80(3) of the Act requires that the owners corporation review the plan at least once every 5 years.
A strata manager is an agent of the owner corporation and will perform the functions and duties they are instructed to undertake or have been delegated the authority to perform. This means a strata managing agent should be doing what they have been told to do by the owners corporation or strata committee and any functions or duties that they have been delegated under their agency agreement.
You should check the agency agreement as it may be that the strata manager has been delegated the function of reviewing the 10 year capital works fund plan or more generally, to undertake functions to ensure compliance. If they have not been delegated this function or have not been instructed to perform it by the owners corporation or strata committee, they should not be performing this function.
In regard to disclosures of a commercial relationship with a contractor, the strata manager is not permitted to accept remuneration from a contractor unless it has been disclosed in the agency agreement or has otherwise been approved by the owners corporation.
Greater disclosure obligations commenced on the 3 February 2025. Approval can only be given by resolution of the owners corporation at a general meeting, and the motion must be accompanied by a document setting out various details about any commission or training service.
Matthew Jenkins | Bannermans Lawyers enquiries@bannermans.com.au
We recently purchased a unit with original floorboards. They are on joists, not floating. When we lifted one of the floorboards, we discovered it was water damaged. Does the strata insurance cover this?
In this case, the strata insurance policy is the appropriate policy to claim against, however….
If the floorboards are not floating—meaning it is not flooring that is held in place by its own weight and perimeter skirting—then they are considered permanent flooring. Permanent flooring is typically glued or nailed to the subfloor. In this case, the strata insurance policy is the appropriate policy to claim against.
However, whether the damage is covered will depend on the cause. In order to be claimable, most strata policies require water damage to be sudden and accidental. Common exclusions include wear and tear, gradual deterioration, and long-term exposure to moisture. If the damage has developed slowly over time, it may not be covered under the strata policy.
For further insights into water damage claims and how insurers assess these situations, you may find the LookUpStrata Water Damage Webinar helpful. Click here to watch
Tyrone Shandiman | Strata Insurance Solutions tshandiman@iaa.net.au
Can the owners corporation request their strata management company provide them with a particular strata manager?
Your contract is with the strata management agency, not an individual strata manager.
Your contract is with the strata management agency, not an individual strata manager. Obviously, your strata management company will want foster a positive relationship so, an open conversation about which manager you want should help. Realistically however, something like a key person clause is not valid as it is not enforceable under the legislation.
You can request a particular strata manager, but ultimately staff and resource decisions are at the discretion of the strata management company.
Megan Parkins | Tender Advisory megan@tenderadvisory.com.au
Our strata committee defers general maintenance and cleaning to a minimum. Are there best practice guidelines around cleaning frequency based on the size of the strata complex?
Our strata committee continues to defer general maintenance around the property and keep garden maintenance, general cleaning (pressure cleaning the paths, etc) and gutter cleaning to a minimum. Their view is that the paths should be cleaned ‘when required’.
Are you aware of any best practice guidelines or documents around cleaning frequency based on the size of the strata complex? For example, a strata site of 50 units should clean internal areas bi-monthly, etc. We’ve contacted NSW government departments, but they could not assist us.
No mandated guidelines specify cleaning frequencies based on the size of a strata complex.
Unfortunately, there are no mandated guidelines that specify cleaning frequencies based on the size of a strata complex. Cleaning and maintenance schedules often depend on factors such as the property’s specific needs, foot traffic, conditions, and the expectations of the owners or residents. The needs must be addressed within the contractual agreement.
That said, many strata properties adopt cleaning and maintenance schedules as part of their strata management plan or through best practices within the industry. As a general reference, here are some common practices for medium to large strata complexes:
• Internal common areas (e.g., hallways, foyers): Clean weekly or twice a week, sometimes even three times a week, depending on foot traffic and the size of the building.
• External paths and walkways: Pressure cleaning at least quarterly or ‘as needed’ in areas prone to dirt or grime buildup. Safety is a significant concern if the surface is slippery.
• Gardens and landscaping: Weekly to fortnightly maintenance, depending on the season.
• Gutter cleaning: At least twice a year, or more frequently if surrounded by trees.
• Bin areas and waste management: Cleaned and sanitised weekly or twice a week.
If your strata committee is hesitant, they might consider engaging a building manager A building manager can oversee contractors directly, assist with negotiations, and increase productivity, leading to better value for money. For a complex of 50 lots, the cost of a building manager could average as little as $70 per month per lot, with the potential return on investment significantly outweighing the expense.
Additionally, the committee could conduct a survey or poll of the residents to gauge expectations regarding cleaning and maintenance. This can demonstrate broader community support for more frequent upkeep.
James Delany | Alliance Management Services james@alliancemanagementservices.com.au
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FIRE | ELECTRICAL | HVAC
P: 1300 920 752
W: https://www.forteassetservices.com.au/ E: info@forteas.com.au
Quality Building Management
keeping your buildings legally compliant and safe
P: 1300 880 466
W: https://qbm.com.au/ E: sales@qbm.com.au
HFM Asset Management Pty Ltd
Leaders in Building Efficiency
P: 0407 734 260
W: https://www.hfmassets.com.au/ E: david.chokolich@hfmassets.com.au
CORE Consulting Engineers
Delivering 360° engineering solutions for strata P: 02 8961 3250
W: https://coreconsultingengineers.com.au/ E: admin@core.engineering
Independent Inspections
Sinking Fund Forecast, Insurance Valuations, OHS P: 1300 857 149
W: http://www.iigi.com.au/ E: admin@iigi.com.au
Solutions in Engineering
Quality Reports On Time, Every Time!
P: 1300 136 036
W: https://www.solutionsinengineering.com/ E: enquiry@solutionsinengineering.com
Landlay Consulting Group
A Strata Remedial Consultancy
P: 02 8095 8556
W: https://www.landlay.com.au/ E: admin@landlay.com.au
Leo & Associates Consulting Engineers
Enhancing Structures, Empowering Futures
P: 0452 205 727
W: https://laconsulting.com.au/ E: Leo@laconsulting.com.au
Expert Subsidence Engineer Reports
P: 0403 434 092
W: https://www.facebook.com/forensicengineers1/ E: admin@forensic-engineers.com.au
Rawlinsons
Calculated Confidence
P: 08 9424 5800
W: https://www.rawlinsonswa.com.au/ E: info@rawlinsonswa.com.au
EYEON Property Inspections
Buy and Sell with More Confidence
P: 1300 798 274
W: https://www.eyeon.com.au/ E: info@eyeon.com.au
Strataregister.com Pty Ltd
Find the Strata / CT Manager for your property
P: 0411 483 249
W: https://www.strataregister.com/ E: hello@strataregister.com
Diamond Property Inspections
Property Inspections You Can Trust
P: 1300 368 000
W: https://diamondinspections.com.au/ E: orders@diamondinspections.com.au
Kerin Benson Lawyers Pty Ltd
Specialised Legal Advice for Strata
P: 02 8706 7060
W: https://kerinbensonlawyers.com.au/ E: enquiries@kerinbensonlawyers.com.au
Khoury Lawyers Pty Ltd
Client focused, Results Driven P: (02) 8005 3086
W: https://khourylawyers.com.au/ E: pierrette@khourylawyers.com.au
Madison Marcus Law Firm
Be Empowered
P: 131 529
W: https://www.madisonmarcus.com.au/ E: strata@madisonmarcus.com.au
Bugden Allen
Australia’s leading strata law experts
P: 02 9199 1055
W: https://www.bagl.com.au/ E: info@bagl.com.au
JS Mueller & Co Lawyers
Specialist ‘Plain English’ NSW Strata Lawyers
W: https://www.muellers.com.au/ E: enquiries@muellers.com.au
Williamson Lawyers
A construction and strata lawyer ready to listen
W: https://www.williamsonlawyers.com.au/ E: shane@williamsonlawyers.com.au
Bannermans Lawyers
High Quality Specialist Legal Services
P: 02 9929 0226
W: https://www.bannermans.com.au/ E: enquiries@bannermans.com.au
Moray & Agnew Lawyers
Legal strategies and solutions for our clients
P: 03 9600 0877
W: https://www.moray.com.au/ E: melbourne@moray.com.au
Grace Lawyers
Know. Act. Resolve.
W: https://gracelawyers.com.au/ E: enquiries@gracelawyers.com.au
Speirs Ryan
P: 02 9248 3400
W: https://www.speirsryan.com.au/ E: enquiries@speirsryan.com.au
Watson & Watson Lawyers
“when experience matters”…..
P: 02 9221 6011
W: https://www.watsonandwatson.com.au/ E: richard@watsonandwatson.com.au
Groundfloor™
Australian parcel, mail, and refrigerated lockers
P: 03 9982 4462
W: https://groundfloordelivery.com/ E: ask@groundfloordelivery.com
Premium Strata
Diamond-Class strata management agency
P: 02 9281 6440
W: https://www.premiumstrata.com.au/ E: info@premiumstrata.com.au
The Strata Collective
A next generation strata manager. People matter.
P: 02 9879 3547
W: https://www.thestratacollective.com.au/ E: rsmith@thestratacollective.com.au
Bridge Strata P/L
The bridge between you and your corporation
P: 02 6109 7700
W: https://bridgestrata.com.au/wp/ E: jan@bridgestrata.com.au
Bright & Duggan
Strata Professionals
P: 02 9902 7100
W: https://bright-duggan.com.au/ E: customercare@bright-duggan.com.au
Vital Strata
Strata Made Simple
P: 02 9008 1112
W: https://www.vitalstrata.com.au/ E: hello@vitalstrata.com.au
ASM – Australian Strata Management
Helping Strata Communities Thrive
P: 1300 777 276
W: https://asmstrata.com.au/ E: administration@mbcm.com.au
Sky Living Strata
Providing a superior customer experience
P: 02 9299 1100
W: https://www.skylivingstrata.com.au/ E: enquiries@skylivingstrata.com.au
SSKB Strata Managers
A Positive Difference in Strata
P: 07 5504 2000
W: https://sskb.com.au/ E: sskb@sskb.com.au
Responsive Strata Management
Responsive. Transparent. Consistent. P: 8551 2713
W: https://responsivestrata.com.au/ E: info@responsivestrata.com.au
Townhouse Strata PTY Ltd
Strata Management with a Difference
P: 02 4971 0363
W: https://www.townhousestrata.com.au/ E: alan@townhousestrata.com.au
Strata Central
Boutique Strata Management Services
P: 02 8036 5518
W: https://stratacentral.com.au/ E: enquiries@stratacentral.com.au
Acumen Strata
Tailored Strata Management Solutions
P: 02 7253 5820
W: https://www.acumenstrata.com.au/ E: info@acumenstrata.com.au
Quantum United Management
Creating vibrant and connected communities
P: 61 383 608 800
W: https://www.quantumunited.com.au/ E: info@quantumunited.com.au
Elevate Strata Management Pty Ltd
Elevating your Strata Community
P: 0430 160 249
W: https://www.elevatestrata.au/ E: dcopping@elevatestrata.au
STRATA EVOLUTION
Strata Management Done Right P: 1300 819 677
W: https://strataevolution.com.au/ E: info@strataevolution.com.au
Beaches Strata Pty Ltd
Your Trusted Strata Partner
P: 02 7252 2141
W: https://www.beachesstrata.com.au/ E: hello@beachesstrata.com.au
Centric Strata
Centralised. Excellence. Unmatched Service
P: 1300 017 211
W: https://www.centricstrata.com.au/ E: info@centricstrata.com.au
Strata HQ
Strata made simple P: 02 9420 2066
W: https://www.stratahq.com.au/ E: daniel@stratahq.com.au
MJ Engineering Projects
Remedial Consultant Engineers
P: 1800 953 935
W: https://mjengineeringprojects.com.au/ E: info@mjengineeringprojects.com.au
Klaar
The Strata Building Specialists
P: 02 8003 4547
W: https://klaar.com.au/ E: build@klaar.com.au
Altec Building
Remedial Building & Waterproofing
P: 02 9744 2039
W: https://www.altecbuilding.com.au/ E: info@altecbuilding.com.au
Building Matters Assist
Project management and general building consulting
P: 0414 946 032
W: https://www.bmassist.net.au/
E: rob@bmassist.net.au
Altogether Group
Power.Water.Data
P: 1300 803 803
W: https://altogethergroup.com.au/home-business/ E: eaustin@altogethergroup.com.au
ENM Solutions
Providing Solutions for Embedded Networks
P: 1300 000 366
W: https://www.enmsolutions.com.au/ E: info@ENMSolutions.com.au
Energy On Pty Ltd
P: 1300 323 263
W: https://www.energyon.com.au/ E: EnergyServices@EnergyOn.com.au
McIntosh Electrical Pty Ltd
Powered by Trust
P: 1300 627 727
W: https://www.mcintoshelectrical.com.au/ E: jenny@mcintoshelectrical.com.au
Linkfire Pty Ltd
Your Essential Safety Partner
P: 1300 669 439
W: http://www.linkfire.com.au/ E: sales@linkfire.com.au
2020 Fire Protection
Experts in Fire Protection for Strata
P: 1300 340 210
W: https://www.2020fireprotection.com.au/ E: service@2020fire.com.au
Fire Safety Constructions
Compliant Specialist since 1999
P: 02 9945 3499
W: http://www.firesafetyconstruction.com.au/ E: info@firesafetyconstructions.com.au
Quantum Fire Protection
We’ve got your fire safety needs covered.
P: 1300 006 005
W: https://www.quantumfire.com.au/ E: service@quantumfire.com.au
Humenergy
People, innovation and value sharing
P: 1300 322 622
W: https://www.humenergy.com.au/ E: Info@humenergy.com.au
Fair Water Meters
Retrofit sub-metering specialists
P: 1300 324 701
W: https://fairwatermeters.com.au/ E: info@fairwatermeters.com.au
Stormwater Sydney
Inspection, Repair and Maintenance of drainage assets
P: 1300 741 003
W: https://stormwatersydney.com/ E: admin@stormwatersydney.com
HYDRAULICA Pty Ltd
Specialise in Drain & Pipe Cleaning
W: https://www.hydraulica.com.au/ E: darren@hydraulica.com.au
Mr Washer, Plumber To The Rescue
Over 30 years serving Sydney Strata buildings
P: 02 8583 2360
W: plumbertotherescue.com.au/strata-commercial.html
E: jobs@mrwasher.com.au
Danrae Group
Remedial Waterproofing & Building Specialists
P: 1800 326 723
W: https://www.danraegroup.com.au/ E: enquiries@danrae.com.au
Sydney Waterproofing Services
SWS
P: 1300 94 9191
W: https://www.sydwaterproofingservices.com.au/ E: info@sydwaterproofingservices.com.au
Asset Strata Valuers
Leaders in Strata Property Valuations
P: 1800 679 787
W: https://assetstratavaluers.com.au/ E: workorders@assetstratavaluers.com.au
Adelaide StrataVal
Strata & Community Insurance Valuations
P: 08 7111 2956
W: https://www.strataval.com.au/ E: valuations@strataval.com.au
Ensure Group – Property Valuers
Insurance Valuation Experts
P: 03 9088 2032
W: https://www.ensuregroup.com.au/ E: valuations@ensuregroup.com.au
Sovereign Valuations
Valuation Experts for Strata Insurance & Disputes
P: 1300 710 000
W: https://www.sovereignvaluations.com.au/ E: p.ferrier@sovereignvaluations.com.au
Windowline Pty Ltd
Replacement window and door specialists
P: 02 8304 6400
W: https://windowline.com.au/ E: info@windowline.com.au
ASQB Pty Ltd
Window & Door Repairs + Window Safety Compliance
P: 02 9785 7893
W: https://www.asqb.com.au/ E: service@asqb.com.au
The Window Guy
Don’t choose any guy, choose The Window Guy!
P: 1300 663 664
W: https://www.thewindowguy.com.au/ E: info@thewindowguy.com.au
Clear Edge Frameless Glass
Energy Efficient Balconies for Elevated Living
W: https://www.clearedgeglass.com.au/ E: sales@clearedgeglass.com.au
Tinworth & Co
Chartered Accountant & Strata Auditors
P: 0499 025 069
W: https://www.tinworthaccountants.com.au/ E: caren.chen@tinworth.com
Matthew Faulkner Accountancy
Strata Auditing specialists
P: 0438 116 374
W: https://www.mattfaulkner.accountants/ E: matt@mattfaulkner.accountants
Incite Accountants & Advisors
Provides a service that delivers the outcomes
P: 02 8067 9015
W: https://www.inciteaccountants.com.au/ E: admin@inciteaccountants.com.au
Strata Solve
Untangling strata problems
P: 0419 805 898
W: https://stratasolve.com.au/ E: chris@stratasolve.com.au
Tender Advisory
Tender Solutions: Consult. Procure. Support.
P: 0435 893 670
W: https://tenderadvisory.com.au/ E: info@tenderadvisory.com.au
Lannock Strata Finance
Simplifying strata funding
P: 1300 851 585
W: https://lannock.com.au/ E: strata@lannock.com.au
StrataLoans
The Experts in Strata Finance
P: 1300 785 045
W: https://www.strata-loans.com/ E: info@strata-loans.com
ABN Lift Consultants
A team of friendly, open minded professionals
P: 0468 659 100
W: https://www.abnlift.com/ E: andrew@abnlift.com
Innovative Lift Consulting Pty Ltd
Australia’s Vertical Transportation Consultants
P: 0417 784 245
W: https://www.ilcpl.com.au/ E: bfulcher@ilcpl.com.au
The Lift Consultancy
Trusted Specialised Advice
P: 07 5509 0100
W: https://theliftc.com/ E: sidb@theliftc.com
Property Recruitment Partners
Recruitment Solutions Tailored for You
P: 02 8313 5591
E: aaron@propertyrecruitmentpartners.com.au
sharonbennie – Property Recruitment
Matching top talent with incredible businesses
P: 0413 381 381
W: https://www.sharonbennie.com.au/ E: sb@sharonbennie.com.au
Tony Isgroves Paint & Decorate
Painting Happiness- With a Seven Year Guarantee
P: 9437 1997
W: https://paintanddecorate.com.au/ E: office@paintanddecorate.com.au
Higgins Coatings Pty Ltd
Specialist painters in the strata industry
W: https://www.higgins.com.au/ E: info@higgins.com.au
CPR Facade Upgrade Specialists
We clean, repair & repaint multi-storey buildings
P: 0493 651 643
W: https://cprfacadeupgrades.com.au/ E: info@facadeupgrades.com.au
3 Colours Painting Services
3 Colours Painting Services
P: 1300 883 635
W: https://3colours.com.au/ E: 3colours@3colours.com.au
Terra Australis Painting Services
Terra Australis Painting Services
P: 0497 545 289
W: https://www.terraaustralispainting.com.au/ E: info@terraaustralispainting.com.au
K2 Rope Access Pty Ltd
Buildings Facade Painting & repairs
P: 0451 182 327
W: https://www.k2ra.com.au/ E: info@k2ra.com.au
Strata Insurance Solutions
Advice You Can Trust
P: 1300 554 165
W: https://www.stratainsurancesolutions.com.au/ E: info@stratainsurancesolutions.com.au
Whitbread Insurance Brokers
Empower Your Vision
P: 1300 424 627
W: https://www.whitbread.com.au/ E: info@whitbread.com.au
CHU Underwriting Agencies Pty Ltd
Specialist Strata Insurance Underwriting Agency
W: https://www.chu.com.au/ E: info@chu.com.au
Strata Community Insurance
Protection for your strata property. And you.
P: 1300 724 678
W: https://www.stratacommunityinsure.com.au
E: myenquiry@scinsure.com.au
Flex Insurance
Your Cover Your Choice
P: 1300 201 021
W: https://www.flexinsurance.com.au/ E: info@flexinsurance.com.au
Driscoll Strata Consulting
Knowledge | Experience | Service
P: 0402 342 034
W: https://driscollstrataconsulting.com.au/ E: enquiries@driscollstrataconsulting.com.au
CRM Brokers
The smart insurance choice
P: 1300 880 494
W: https://www.crmbrokers.com.au/ E: crmstrata@crmbrokers.com.au
Strong Insurance
Fast & efficient strata insurance across Australia
P: 1800 934 099
W: https://www.stronginsurance.com.au/strata-quote
E: admin@stronginsurance.com.au
Body Corporate Brokers
United, Protecting Communities
W: https://bcb.com.au/
E: sarah.johnson@bcb.com.au
Lifestyle Clotheslines
Clothesline and washing line supplier & installer
P: 1300 798 779
W: https://www.lifestyleclotheslines.com.au/ E: admin@lifestyleclotheslines.com.au
Arrow Abseiling Pty Ltd
Window cleaning, repair and maintenance
P: 02 8957 3693
W: https://www.arrowabseiling.com.au/ E: contact@arrowabseiling.com.au
Waste Clear Pty Ltd
Towards a better tomorrow
P: 1300 525 352
W: https://wasteclear.com.au/ E: admin@wasteclear.com.au
Sydney Gutter Cleaning
SGC are a leading team in roof and gutter services
P: 02 8310 6770
W: https://www.sydneyguttercleaning.com.au/
E: info@sydneyguttercleaning.com.au
Pristine Window and Gutter Cleaning
Honesty, integrity and quality!
P: 02 9533 4476
W: https://pristinewindowandguttercleaning.com.au/ E: admin@pwgc.com.au
Project Services
Client-Side Project Management Specialists
P: 02 8542 4293
W: https://valenprojects.com.au/ E: enquiries@valenprojects.com.au
PM Services Australia
Client-side Project Management Services
P: 02 9221 1490
W: https://www.pmservice.com.au/ E: info@pmservice.com.au
Projx PM
Project Managers for Strata remedial projects
P: 0421 274 426
W: https://www.projx.pm/ E: rossl@projx.pm
QUATRIX PTY LTD
Intercoms, Access Control, CCTV, Data, etc.
P: 02 9554 3487
W: https://www.quatrix.com.au/ E: info@quatrix.com.au
Lock, Stock & Barrel Locksmiths Pty Ltd
P: 0411 700 072
W: https://www.lsblocksmiths.com.au/ E: info@lsblocksmiths.com.au
Omega Protection
Protecting You, Your Staff & Your Assets
P: 1300 636 323
W: https://www.omegaprotection.com.au/
E: mark@omegaprotection.com.au
FERST
People First
P: 0419 211 683
W: https://ferst.com.au/
E: gary.cheeseman@ferst.com.au
Install My Antenna
Professional TV Antenna Service For You Today
P: 1300 800 123
W: https://www.installmyantenna.com.au/ E: info@installmyantenna.com.au
Apt Roofing Pty Ltd
Everything Roofing!
P: 02 9666 7373
W: https://www.aptroofing.com.au/
E: admin@aptroofing.com.au
PowerUp Engineering
Car Stackers, Car Hoists and Turntables
P: 02 9170 0698
W: https://powerupengineering.com.au/
E: info@powerupeng.com.au
MG Facility Maintenance
Strata Cleaning and Building Management
P: 0407324503
W: https://mgfm.com.au/ E: marcel@mgfm.co
Building and Facilities Manager
P: 1800 00 LUNA (5862)
W: https://www.luna.management/
E: info@luna.management
RFM Facility Management Pty Ltd
Strata and Specialist Cleaners
P: 1300 402 524
W: https://www.rfmfacilitymanagement.com.au/
E: nathan@rfmfacilitymanagement.com.au
BME Group
Re-Defining the Standards of Building & Facilities
P: 02 8283 7531
W: https://bmegroupbuildingmanagement.com.au/ E: lachlan.hunt@bmegroup.com.au
Alliance Management Services
The Dedication & Commitment Your Building Deserves
P: 0466 533 320
W: https://alliancemanagementservices.com.au/ E: info@alliancemanagmentservices.com.au
As of April 2022, The Strata Magazines received a national audience engagement of around 20,000 views within one month of their release.
For the Strata Magazine Media Kit
LookUpStrata’s Newsletters have a national audience of just under 20,000 subscribers.
For the National Newsletter Media Kit