The NSW Strata Magazine

FEBRUARY 2025

What do we do if our strata manager is banned or loses their license?

About Us

LookUpStrata is Australia’s Top Property Blog Dedicated to Strata Living. The site has been providing reliable strata information to lot owners, strata managers and other strata professionals since 2013.

As well as publishing legislative articles to keep their audience up to date with changes to strata, this family owned business is known for their national Q&A service that provides useful responses to lot owners and members of the strata industry. They have created a national network of leading strata specialists across Australia who assist with 100s of the LookUpStrata audiences’ queries every month.

Strata information is distributed freely to their dedicated audience of readers via regular Webinars, Magazines and Newsletters. The LookUpStrata audience also has free access to The LookUpStrata Directory, showcasing 100s of strata service professionals from across Australia. To take a look at the LookUpStrata Directory, flip to the end of this magazine.

Nikki began building LookUpStrata back in 2012 and officially launched the company early 2013. With a background in Information Management, LookUpStrata has helped Nikki realise her mission of providing detailed, practical, and easy to understand strata information to all Australians.

Nikki shares her time between three companies, including Tower Body Corporate, a body corporate company in SEQ.

Nikki is also known for presenting regular strata webinars, where LookUpStrata hosts a strata expert to cover a specific topic and respond to audience questions.

Liza came on board in early 2020 to bring structure to LookUpStrata. She has a passion for processes, growth and education. This quickly resulted in the creation of The Strata Magazine released monthly in New South Wales and Queensland, and bi-monthly in Western Australia and Victoria. As of 2021, LookUpStrata now produce 33 state based online magazines a year.

Among other daily tasks, Liza is involved in scheduling and liaising with upcoming webinar presenters, sourcing responses to audience questions and assisting strata service professionals who are interested in growing their business.

Liza Jovicic Sales and Content Manager

Learn more here → https://www.lookupstrata.com.au/about-us/ You can contact us here → administration@lookupstrata.com.au

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do we do if our strata manager is banned or loses their license? Rod Smith, The Strata Collective

Garage noise and disturbance: By-law options?

Leanne

Can an owner insure against a large water damage claims excess?

Our strata insurance policy carries a claims excess of $10,000 for water damage claims. Can an owner insure against this excess?

My unit is within a relatively large single tier strata complex. Because of the claims history, the strata insurance policy carries a claims excess of $10,000 for water damage claims (including storm damage). This is an exceedingly high excess for a unit owner to face if they have to lodge a claim. Is insurance of the claims excess on a strata insurance policy available for an individual unit owner?

There are no excess buydown options in the strata space for claims like this.

Unfortunately there are no excess buydown options in the strata space for claims such as this.

In this instance, the best thing you can do is proactive maintenance of your property to prevent insurance claims. This includes roof maintenance, checking flexi hoses for signs of wear, maintaining shower recesses, and addressing any specific issues impacting water damage.

This should be encouraged across the entire complex to reduce claims history and put the owners in a better negotiating position to reduce the excess.

Tyrone Shandiman | Strata Insurance Solutions tshandiman@iaa.net.au

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Special

levy refund: Current or previous owner?

Who is entitled to the refund of the special levy for cancelled renovation work – the current owner of the lot or the previous owner who paid the levy?

Our owners corporation raised a special levy to renovate common property. The work was cancelled. At the EGM, it was decided that the levy amount would be refunded to each lot owner. Over this period, a lot was sold. Can the new owner of that lot claim the refund, or does the money go to the previous owner?

If these levies are being refunded by way of distribution of surplus funds, current owners will be refunded in accordance with their unit entitlements.

If these levies are being refunded by way of distribution of surplus funds, current owners (i.e. each person for the time being recorded in the Register and when the refund is being processed) will be refunded in accordance with their unit entitlements. As far as we are aware, unlike the scenario where there are unpaid contributions by a former owner where the current and new owners are both jointly and severally liable, no such mechanism exists for this situation.

Leanne Habib | Premium Strata info@premiumstrata.com.au

During the contract period, our strata management company was taken over by another larger strata management company. Are we free to appoint a new management company, or are we bound by the original contract?

The original term of the agreement would need to reach completion before you can appoint an alternate strata management company. If another firm takes over our strata management company, can we appoint a new manager?

Generally, the original term of the agreement would need to reach completion before you can appoint an alternate strata management company. Prior to considering this, you would need to review the agreement for termination procedures and notice requirements.

There may, however, be a provision in the agreement for early termination by way of mutual consent, or due to contractual breaches. Both would require negotiation with the strata management company.

The owners corporation or strata committee should consult a lawyer to ensure any early termination is legal.

Megan Parkins | Tender Advisory info@tenderadvisory.com.au

Who’s responsible if owner’s actions void the insurance claim?

Is the owners corporation responsible for the full cost of retiling a bathroom if the owner’s actions voided the insurance claim?

We are resident owners in a unit in a NSW nine-lot strata scheme. Three months ago, a pipe burst in one of our wall cavities and leaked into the two units below. The bathroom tiling in one of the units (unit 2) was damaged. We proceeded with an insurance claim.

In unit 2, some bathroom tiles started to lift. The owner started to remove tiles before the insurance company could assess the damage. This action voided the insurance claim. As a result, the owners corporation is now responsible for the full cost of retiling the bathroom (approximately $15,000). Is the owners corporation responsible?

This situation underscores the importance of preserving evidence and seeking expert advice in insurance claims to avoid complications.

This is a complex situation, requiring a full assessment of the facts, including the reasoning behind the insurer’s decision to void the claim. Based on the information provided, it’s important to explore the following considerations:

1. The Owner’s Actions and Insurance

Cover: The act of lifting tiles may not automatically void the insurance claim. However, the owner of unit 2 must demonstrate the extent of the damage caused by the burst pipe. If there is evidence, such as photos taken before the tiles were removed or a statement from a contractor who inspected the damage, this could support their case. If no such evidence exists, additional work may be needed to establish the loss.

2. Engaging a Builder or Contractor: It may be worth having a qualified builder inspect the bathroom and provide a professional opinion. The contractor’s assessment doesn’t need to be definitive. They should express their view based on the “Balance of Probabilities”—the standard required for insured parties to demonstrate their loss. For example, they could determine whether the damage to the tiles aligns with what would reasonably be expected from the burst pipe. This would support the owner in demonstrating their loss.

3. Seeking Professional Assistance: If the owners corporation has an insurance broker, they should seek advice on how to proceed with this matter. If there is no broker, the services of a claims advocate may be helpful to navigate the situation and potentially dispute the insurer’s decision.

4. Disputing the Insurer’s Decision: If the owners corporation believes the insurer’s decision to void the claim is unfair, it may be worth pursuing dispute resolution. Our 2022 webinar on resolving disputes with insurers might be useful in this case. You can watch the webinar here: Water Damage Insurance Claims + Q&A

This situation underscores the importance of preserving evidence and seeking expert advice in insurance claims to avoid complications. Please note that a full review of the relevant policy wording and circumstances is essential to provide tailored advice.

Tyrone Shandiman | Strata Insurance Solutions tshandiman@iaa.net.au

Mention this offer when requesting a quote from us, and we will provide a discount off our standard fee for service of $250 (GST Inc) for buildings with 10-25 lots or $500 (GST Inc) for buildings with more than 25 lots for the first year you insure with Strata Insurance Solutions.

To redeem this offer email a copy of your current policy schedule to Strata Insurance Solutions within 1 month of the publication of this magazine. Your policy can expire any time in the next 12 months. However we can only provide quotes 30 days prior to the expiry of your policyif your policy is not due now, we will schedule a quote at the appropriate time. To ensure we apply this offer to our quotes, please specifically mention you would like to redeem the "LookUpStrata Special Offer".

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Can an owner submit a motion to a committee meeting?

Can an owner who is not a committee member submit a motion to a committee meeting in NSW?

An owner’s right to submit motions does not extend to motions for strata committee meeting agendas.

Under clause 4 of Schedule 1 of the Strata Schemes Management Act 2015 (NSW) (SSMA), owners in a strata scheme have the right to submit motions for inclusion on the agenda of a general meeting. However, this right does not extend to motions for strata committee meeting agendas.

The agenda for a strata committee meeting is determined solely by the secretary of the owners corporation. This applies not only to owners who are not committee members but also to members of the strata committee itself.

Nevertheless, an owner—whether a committee member or not—can approach the secretary to request the inclusion of a motion. The decision to add the motion to the agenda remains entirely at the discretion of the secretary.

Tim Sara | Strata Choice tsara@stratachoice.com.au

Helping the strata community navigate their building concerns

BUILDING CONSULTANCY

•Defect reports and forensic engineering

•Scope of works

• Dilapidation and risk surveys

• Dispute mediation and expert witness

•Contractor procurement and cost validation

• Construction management

•Capital works funds/maintenance plans

• Technology driven solutions (incl. AI)

•Façade assessments

1300 735 720 sales.au@sedgwick.com

RE PAIR SOLUTIONS

• Emergency make safe

• Fire water damage restoration

• Leak detection

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• Cost validation services

• Technology driven solutions (incl. AI)

Does an owner need permission before installing parking bollards?

Our apartment building includes ten hotel apartments with eight parking spaces. Does the owner need permission before installing bollards?

Our apartment building is part owner residents, part rented apartments and ten hotel apartments. The hotel lot owner has eight car spaces, which include our two disability parking spaces. This owner has recently installed bollards into all eight car spaces. Are the lot owner car spaces common property, and should they have submitted a special resolution at a General Meeting to be approved before the installation? Can this lot owner restrict disabled parking to hotel guests, or can other disabled visitors use these parks as well?

Regardless of whether they are lot or common property, the owner would require consent from the owners corporation to install the bollards as their installation would involve works to common property.

Whether the car spaces are lot or common property spaces will depend on how they are depicted on the strata plan. You will also have to check if there are any by-laws which relate to the use of, or grant exclusive use over the parking spaces.

If they are common property parking spaces, an owner cannot restrict access and must allow other owners, occupiers and invitees to use the parking spaces, depending on their designation by Council. If the development consent conditions specify that the parking spaces are visitor parking spaces, they must be used by visitors only. Similarly, if they have been designated as disability parking spaces, they should only be used by persons with disabilities. You may need to review the development consent conditions for the building to check if there are any conditions regarding the type and number of parking spaces required.

If the parking spaces are part of the hotel lot, they are for use by that owner, any occupier or their invitees. Therefore, the owner is able to restrict access to the parking spaces.

Matthew Jenkins | Bannermans Lawyers enquiries@bannermans.com.au

Strata and Technology: Embracing Smart Building Solutions for the Future

The rise of smart technology is transforming the strata industry in 2025, offering new opportunities for improved building management, enhanced security, and energy efficiency. From smart lighting and temperature control to automated maintenance tracking and building access systems, the use of smart technology is becoming increasingly common in strata properties.

As strata properties increasingly adopt smarter building technologies, it’s essential to recognise the importance of maintain ing these systems and budgeting for their long -term capital replacement costs. Smart technologies, such as automated energy management, security systems, and climate controls, require ongoing maintenance to ensure they function effectively and continue to deliver cost-saving benefits. Additionally, these systems have a finite lifespan and may require significant capital investment for replacement or upgrades over time.

By proactively planning for future capital expenses, you can avoid unexpected financial burdens, ensuring the property remains in optimal condition. Our team of experts can provide a detailed Capital Works Fund Plan report that ensures your strata property is financially prepared for future capital projects and ongoing maintenance.

Increased commission due to increased insurance premiums

We understand the strata manager’s right to a commission. However, we object to the commission increasing annually in line with rising building insurance costs.

What can the strata committee do to address the strata managers’ yearly increase in building insurance commission due to the ever-growing industry-wide higher costs of building insurance?

We have raised the insurance commission with the strata managers, and the response was:

‘We disclose our fees received for insurance on each AGM Agenda. If the owners corporation do not wish to pay an insurance commission, then we would have to adjust our management fee as the building would not be profitable without that income.’

We understand the strata manager’s right to a commission. However, we object to the commission increasing annually in line with rising building insurance costs.

As commissions are legal, there is little legally that can be done at the moment so long as the required disclosure is complied with.

At the moment, the laws (e.g. SSMA/SSMR or CLMA/CLMR) don’t prohibit the paying of insurance commission to strata managers. The Strata Managing Agents Legislation Amendment Act 2024 (NSW) which was assented to on 30 September 2024, strengthened the disclosure obligations of strata managers in respect of commissions or financial remuneration from a service provider, but there isn’t a prohibition on the paying of a commission.

The Strata Scheme Legislation Amendment Bill 2024 also doesn’t, in its current form, propose a ban on commissions.

As commissions are legal, there is little legally that can be done at the moment so long as the required disclosure is complied with, and the comments don’t suggest there was noncompliance. As the commission is a percentage of the premiums of the insurance, the commission would increase as the cost of the insurance increases.

Should a strata manager elect to increase management fees where the agreement comes up for renewal, in the event the OC elects to not pay any insurance commission, for the moment, that is something the strata managing agent is entitled to do.

The OC has the right to negotiate with the strata manager in respect of commissions and fees or consider alternative providers, but there isn’t much for now in the form of a legal remedy.

Matthew Lo | Kerin Benson Lawyers matthew@kerinbensonlawyers.com.au

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The Strata Collective was formed with a simple goal –to provide a professional strata management service to clients who want a close, personal relationship with their Strata Manager.

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Garage noise and disturbance: By-law options?

A resident uses their garage as an extra entertainment room and disturbs surrounding residents. Could we introduce a by-law to restrict this activity?

Can we establish a by-law that restricts the use of the garage to the parking of cars?

Our strata block has garages between each villa. The villa’s garage adjoins the next villa’s bedrooms. All noise in the garage area can be heard in the bedrooms.

A resident uses their garage as an extra entertainment room with lounges, a coalburning BBQ, TV, etc. The noise from this garage space disturbs the surrounding residents with smoke, smell, and noise.

Can we establish a by-law that restricts the use of the garage to the parking of cars?

This type of entertainment may be in breach of planning consents for the complex.

Garages are not considered “habitable” spaces, so this type of entertainment may be in breach of planning consents for the complex. It also appears that the entertainer is breaching a wide range of laws/by-laws including nuisance (smoke, smell, noise) and by-laws that regulate behaviour.

In our view, a garage by-law restricting use to car parking and/or limited storage would be reasonable. In our experience, this by-law is commonly used to preserve the “appearance and amenity” of the building and to ensure the area is used as per the approved purpose under the DA.

Leanne Habib | Premium Strata info@premiumstrata.com.au

Can strata information

be sent to a proxy?

Can an owner ask the strata manager to forward all correspondence and financial information to their proxy?

I am a proxy for an owner in a NSW strata plan. The scheme has a strata manager.

Can an owner ask the strata manager to forward all correspondence and financial information to their proxy? If this request has been made and the information is not supplied, what recourse do we have?

A proxy is an entitlement to vote on behalf of a lot owner, nothing more.

A proxy is an entitlement to vote on behalf of a lot owner, nothing more. It does not necessarily entitle you to communicate with the strata manager or owners corporation, request documents, request motions be included in meetings, nominate yourself to the committee and various other functions that a lot owner can perform.

You would need a power of attorney to act on behalf of the lot owner, as opposed to being entitled to vote on their behalf with a proxy.

An owner can request documents from the owners corporation, however, an owners

corporation is under no obligation to provide the books and records from a simple request. An owner, or someone authorised by an owner, can request an inspection of the books and records of the owners corporation. There is a fee payable, and, in many cases, the inspection can be done electronically. The owners corporation, usually through their strata manager, must make the books and records available if the request is in writing and the fee has been paid. There may be further fees for photocopying if you want to take copies of documents.

You would have to check the strata management statement in regards to how the books and record are held by the building management committee for the BMC. There may be a specific process set out in the strata management statement as to how the documents can be accessed

If the books and records of the BMC are in the control of the owners corporation they should be made available to you for inspection when applying to inspect the records under Section 182 of the Strata Schemes Management Act 2015.

Matthew Jenkins | Bannermans Lawyers enquiries@bannermans.com.au

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Can the OC elect to not repair or maintain the common property?

Can the owners corporation elect to not repair or maintain the common property?

I’ve been trying to get the owners corporation (OC) to carry out some repairs and maintenance to the common property for over two years. There is a reluctance to get it done. I get different excuses of why the OC can’t or won’t arrange the required repairs. Can the OC elect to not repair or maintain the common property?

By and large, the owners corporation has to fix it.

In general, the owners corporation can’t elect not to maintain and repair the common property. The owners corporation’s duty to repair the common property is compulsory, not optional.

Adrian Mueller | JS Mueller & Co Lawyers adrianmueller@muellers.com.au

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2025 Webinar series

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EDUCATION & TRAINING

LookUpStrata

Australia’s #1 Strata Title Information Site

W: https://www.lookupstrata.com.au/ E: administration@lookupstrata.com.au

Strata Community Association

P: 02 9492 8200

W: https://www.strata.community/ E: admin@strata.community

Owners Corporation Network

The Independent Voice of Strata Owners

W: https://ocn.org.au/ E: enquiries@ocn.org.au

Your Strata Property

Demystifying the legal complexities of apartments

W: https://www.yourstrataproperty.com.au/ E: amanda@yourstrataproperty.com.au

SOFTWARE

MiMOR

Connecting People – Creating Communities

P: 1300 064 667

W: https://www.mimor.com.au/ E: info@mimor.com.au

Stratabox

Building Confidence

P: 1300 651 506

W: https://stratabox.com.au/ E: contact@stratabox.com.au

Town Square

Productivity and Communications Platform for SMs

W: https://townsquare.au/ E: hello@townsquare.au

Urbanise

Automate your workload to increase efficiency.

P: 1300 832 852

W: https://www.urbanise.com/ E: marketing@urbanise.com

Resvu

Customer Service Software for Strata P: 08 7477 8991

W: https://resvu.io/ E: enquiries@resvu.com.au

StrataMax

Streamlining strata

P: 1800 656 368

W: https://www.stratamax.com/ E: info@stratamax.com

MYBOS

Building Management - Residential & FM Schemes

P: 1300 912 386

W: https://www.mybos.com.au/ E: sam@mybos.com.au

Onsite.fm

Building Management Software

P: 02 7227 8550

W: https://onsite.fm/ E: hello@onsite.fm

Stratafy

Only Complete Cloud Strata Software ecosystem

P: 1300 414 155

W: https://stratafyconnect.com/ E: sales@stratafyconnect.com

eVotters

The online voting solution

P: 61 280 114 797

W: https://www.evotters.com/ E: support@evotters.com

ENERGY

Arena Energy Consulting Pty Ltd

Independent Embedded Network Consulting Services

P: 1300 987 147

W: https://www.arenaenergyconsulting.com.au/ E: info@arenaenergyconsulting.com.au

Embedded

Network Arena

Independent Embedded Network Consulting Services

P: 1300 987 147

W: https://embeddednetworkarena.com.au/ E: info@embeddednetworkarena.com.au

BUILDING ENGINEERS & INSPECTORS

Sedgwick

Building Consultancy Division & Repair Solutions

W: https://www.sedgwick.com/solutions/global/au

E: sales@au.sedgwick.com

QIA Group

Comapliance Made Easy

P: 1300 309 201

W: https://www.qiagroup.com.au/ E: info@qiagroup.com.au

GQS

Quantity Surveyors & Building Consultants

P: 1300 290 235

W: https://gqs.com.au/ E: info@gqs.com.au

Seymour Consultants

Body Corporate Report Specialists

W: https://www.seymourconsultants.com.au/ E: info@seymourconsultants.com.au

BCRC

Specialist Design Practitioners

P: 02 9131 8018

W: https://bcrc.com.au/

E: sydney@bcrc.com.au

Roscon

Property services & facilities management

P: 1800 767 266

W: https://www.roscon.com.au/

E: info@roscon.com

Budget Vals

Built For Strata

P: 1300 148 150

W: https://www.budgetvals.com.au/ E: reports@budgetvals.com.au

Leary & Partners

Quantity surveying services since 1977

P: 1800 808 991

W: https://www.leary.com.au/ E: enquiries@leary.com.au

BIV Reports

Specialist in Strata Compliance Reports

P: 1300 107 280

W: https://www.biv.com.au/ E: biv@biv.com.au

Olive Tree Consulting Group

Solutions in Strata Compliance

P: 0400 161 659

W: https://olivetreeconsultinggroup.com.au/ E: admin@olivetreeconsultinggroup.com.au

Mabi Services

Asbestos, Safety & Building Consultants

P: 1300 762 295

W: https://www.mabi.com.au/ E: info@mabi.com.au

Forte Asset Services

FIRE | ELECTRICAL | HVAC

P: 1300 920 752

W: https://www.forteassetservices.com.au/ E: info@forteas.com.au

Quality Building Management

keeping your buildings legally compliant and safe

P: 1300 880 466

W: https://qbm.com.au/ E: sales@qbm.com.au

HFM Asset Management Pty Ltd

Leaders in Building Efficiency

P: 0407 734 260

W: https://www.hfmassets.com.au/ E: david.chokolich@hfmassets.com.au

CORE Consulting Engineers

Delivering 360° engineering solutions for strata P: 02 8961 3250

W: https://coreconsultingengineers.com.au/ E: admin@core.engineering

Independent Inspections

Sinking Fund Forecast, Insurance Valuations, OHS P: 1300 857 149

W: http://www.iigi.com.au/ E: admin@iigi.com.au

Solutions in Engineering

Quality Reports On Time, Every Time!

P: 1300 136 036

W: https://www.solutionsinengineering.com/ E: enquiry@solutionsinengineering.com

Landlay Consulting Group

A Strata Remedial Consultancy

P: 02 8095 8556

W: https://www.landlay.com.au/ E: admin@landlay.com.au

Leo & Associates Consulting Engineers

Enhancing Structures, Empowering Futures

P: 0452 205 727

W: https://laconsulting.com.au/ E: Leo@laconsulting.com.au

FORENSIC ENGINEERS

Expert Subsidence Engineer Reports

P: 0403 434 092

W: https://www.facebook.com/forensicengineers1/ E: admin@forensic-engineers.com.au

Seymour Consultants

STRATA REPORTS

Rawlinsons

Calculated Confidence

P: 08 9424 5800

W: https://www.rawlinsonswa.com.au/ E: info@rawlinsonswa.com.au

EYEON Property Inspections

Buy and Sell with More Confidence

P: 1300 798 274

W: https://www.eyeon.com.au/ E: info@eyeon.com.au

Strataregister.com Pty Ltd

Find the Strata / CT Manager for your property

P: 0411 483 249

W: https://www.strataregister.com/ E: hello@strataregister.com

Diamond Property Inspections

Property Inspections You Can Trust

P: 1300 368 000

W: https://diamondinspections.com.au/ E: orders@diamondinspections.com.au

STRATA LAWYERS

Kerin Benson Lawyers Pty Ltd

Specialised Legal Advice for Strata

P: 02 8706 7060

W: https://kerinbensonlawyers.com.au/ E: enquiries@kerinbensonlawyers.com.au

Khoury Lawyers Pty Ltd

Client focused, Results Driven P: (02) 8005 3086

W: https://khourylawyers.com.au/ E: pierrette@khourylawyers.com.au

Madison Marcus Law Firm

Be Empowered

P: 131 529

W: https://www.madisonmarcus.com.au/ E: strata@madisonmarcus.com.au

Bugden Allen

Australia’s leading strata law experts

P: 02 9199 1055

W: https://www.bagl.com.au/ E: info@bagl.com.au

JS Mueller & Co Lawyers

Specialist ‘Plain English’ NSW Strata Lawyers

W: https://www.muellers.com.au/ E: enquiries@muellers.com.au

Williamson Lawyers

A construction and strata lawyer ready to listen

W: https://www.williamsonlawyers.com.au/ E: shane@williamsonlawyers.com.au

Bannermans Lawyers

High Quality Specialist Legal Services

P: 02 9929 0226

W: https://www.bannermans.com.au/ E: enquiries@bannermans.com.au

Moray & Agnew Lawyers

Legal strategies and solutions for our clients

P: 03 9600 0877

W: https://www.moray.com.au/ E: melbourne@moray.com.au

Grace Lawyers

Know. Act. Resolve.

W: https://gracelawyers.com.au/ E: enquiries@gracelawyers.com.au

Speirs Ryan

P: 02 9248 3400

W: https://www.speirsryan.com.au/ E: enquiries@speirsryan.com.au

Watson & Watson Lawyers

“when experience matters”…..

P: 02 9221 6011

W: https://www.watsonandwatson.com.au/ E: richard@watsonandwatson.com.au

Groundfloor™

Australian parcel, mail, and refrigerated lockers

P: 03 9982 4462

W: https://groundfloordelivery.com/ E: ask@groundfloordelivery.com

STRATA MANAGEMENT

Premium Strata

Diamond-Class strata management agency

P: 02 9281 6440

W: https://www.premiumstrata.com.au/ E: info@premiumstrata.com.au

The Strata Collective

A next generation strata manager. People matter.

P: 02 9879 3547

W: https://www.thestratacollective.com.au/ E: rsmith@thestratacollective.com.au

Bridge Strata P/L

The bridge between you and your corporation

P: 02 6109 7700

W: https://bridgestrata.com.au/wp/ E: jan@bridgestrata.com.au

Bright & Duggan

Strata Professionals

P: 02 9902 7100

W: https://bright-duggan.com.au/ E: customercare@bright-duggan.com.au

Vital Strata

Strata Made Simple

P: 02 9008 1112

W: https://www.vitalstrata.com.au/ E: hello@vitalstrata.com.au

ASM – Australian Strata Management

Helping Strata Communities Thrive

P: 1300 777 276

W: https://asmstrata.com.au/ E: administration@mbcm.com.au

Sky Living Strata

Providing a superior customer experience

P: 02 9299 1100

W: https://www.skylivingstrata.com.au/ E: enquiries@skylivingstrata.com.au

SSKB Strata Managers

A Positive Difference in Strata

P: 07 5504 2000

W: https://sskb.com.au/ E: sskb@sskb.com.au

Responsive Strata Management

Responsive. Transparent. Consistent. P: 8551 2713

W: https://responsivestrata.com.au/ E: info@responsivestrata.com.au

Townhouse Strata PTY Ltd

Strata Management with a Difference

P: 02 4971 0363

W: https://www.townhousestrata.com.au/ E: alan@townhousestrata.com.au

Strata Central

Boutique Strata Management Services

P: 02 8036 5518

W: https://stratacentral.com.au/ E: enquiries@stratacentral.com.au

Acumen Strata

Tailored Strata Management Solutions

P: 02 7253 5820

W: https://www.acumenstrata.com.au/ E: info@acumenstrata.com.au

Quantum United Management

Creating vibrant and connected communities

P: 61 383 608 800

W: https://www.quantumunited.com.au/ E: info@quantumunited.com.au

Elevate Strata Management Pty Ltd

Elevating your Strata Community

P: 0430 160 249

W: https://www.elevatestrata.au/ E: dcopping@elevatestrata.au

STRATA EVOLUTION

Strata Management Done Right P: 1300 819 677

W: https://strataevolution.com.au/ E: info@strataevolution.com.au

Beaches Strata Pty Ltd

Your Trusted Strata Partner

P: 02 7252 2141

W: https://www.beachesstrata.com.au/ E: hello@beachesstrata.com.au

Centric Strata

Centralised. Excellence. Unmatched Service

P: 1300 017 211

W: https://www.centricstrata.com.au/ E: info@centricstrata.com.au

Strata HQ

Strata made simple P: 02 9420 2066

W: https://www.stratahq.com.au/ E: daniel@stratahq.com.au

DEFECT RESTORATION

MJ Engineering Projects

Remedial Consultant Engineers

P: 1800 953 935

W: https://mjengineeringprojects.com.au/ E: info@mjengineeringprojects.com.au

Klaar

The Strata Building Specialists

P: 02 8003 4547

W: https://klaar.com.au/ E: build@klaar.com.au

Altec Building

Remedial Building & Waterproofing

P: 02 9744 2039

W: https://www.altecbuilding.com.au/ E: info@altecbuilding.com.au

FIRE SERVICES

Linkfire Pty Ltd

Your Essential Safety Partner

P: 1300 669 439

W: http://www.linkfire.com.au/ E: sales@linkfire.com.au

2020 Fire Protection

Experts in Fire Protection for Strata

P: 1300 340 210

W: https://www.2020fireprotection.com.au/ E: service@2020fire.com.au

Fire Safety Constructions

Compliant Specialist since 1999

P: 02 9945 3499

W: http://www.firesafetyconstruction.com.au/ E: info@firesafetyconstructions.com.au

Quantum Fire Protection

We’ve got your fire safety needs covered.

P: 1300 006 005

W: https://www.quantumfire.com.au/ E: service@quantumfire.com.au

ELECTRICAL

Altogether Group

Power.Water.Data

P: 1300 803 803

W: https://altogethergroup.com.au/home-business/

E: eaustin@altogethergroup.com.au

ENM Solutions

Providing Solutions for Embedded Networks

P: 1300 000 366

W: https://www.enmsolutions.com.au/ E: info@ENMSolutions.com.au

Energy On Pty Ltd

P: 1300 323 263

W: https://www.energyon.com.au/ E: EnergyServices@EnergyOn.com.au

McIntosh Electrical Pty Ltd

P: 1300 627 727

W: https://www.mcintoshelectrical.com.au/ E: jenny@mcintoshelectrical.com.au

SUSTAINABILITY

Humenergy

People, innovation and value sharing

P: 1300 322 622

W: https://www.humenergy.com.au/ E: Info@humenergy.com.au

Fair Water Meters

Retrofit sub-metering specialists

P: 1300 324 701

W: https://fairwatermeters.com.au/ E: info@fairwatermeters.com.au

PLUMBING

Stormwater Sydney

Inspection, Repair and Maintenance of drainage assets

P: 1300 741 003

W: https://stormwatersydney.com/ E: admin@stormwatersydney.com

HYDRAULICA Pty Ltd

Specialise in Drain & Pipe Cleaning

W: https://www.hydraulica.com.au/ E: darren@hydraulica.com.au

Mr Washer, Plumber To The Rescue

Over 30 years serving Sydney Strata buildings

P: 02 8583 2360

W: plumbertotherescue.com.au/strata-commercial.html

E: jobs@mrwasher.com.au

WATERPROOFING

Danrae Group

Remedial Waterproofing & Building Specialists

P: 1800 326 723

W: https://www.danraegroup.com.au/ E: enquiries@danrae.com.au

Sydney Waterproofing Services

SWS

P: 1300 94 9191

W: https://www.sydwaterproofingservices.com.au/ E: info@sydwaterproofingservices.com.au

VALUERS

Asset Strata Valuers

Leaders in Strata Property Valuations

P: 1800 679 787

W: https://assetstratavaluers.com.au/ E: workorders@assetstratavaluers.com.au

Adelaide StrataVal

Strata & Community Insurance Valuations

P: 08 7111 2956

W: https://www.strataval.com.au/ E: valuations@strataval.com.au

Ensure Group – Property Valuers

Insurance Valuation Experts

P: 03 9088 2032

W: https://www.ensuregroup.com.au/ E: valuations@ensuregroup.com.au

Sovereign Valuations

Valuation Experts for Strata Insurance & Disputes

P: 1300 710 000

W: https://www.sovereignvaluations.com.au/ E: p.ferrier@sovereignvaluations.com.au

WINDOWS & DOORS

Windowline Pty Ltd

Replacement window and door specialists

P: 02 8304 6400

W: https://windowline.com.au/ E: info@windowline.com.au

ASQB Pty Ltd

Window & Door Repairs + Window Safety Compliance

P: 02 9785 7893

W: https://www.asqb.com.au/ E: service@asqb.com.au

The Window Guy

Don’t choose any guy, choose The Window Guy!

P: 1300 663 664

W: https://www.thewindowguy.com.au/ E: info@thewindowguy.com.au

Clear Edge Frameless Glass

Energy Efficient Balconies for Elevated Living

W: https://www.clearedgeglass.com.au/ E: sales@clearedgeglass.com.au

Tinworth & Co

Chartered Accountant & Strata Auditors

P: 0499 025 069

W: https://www.tinworthaccountants.com.au/ E: caren.chen@tinworth.com

Matthew Faulkner Accountancy

Strata Auditing specialists

P: 0438 116 374

W: https://www.mattfaulkner.accountants/ E: matt@mattfaulkner.accountants

Incite Accountants & Advisors

Provides a service that delivers the outcomes

P: 02 8067 9015

W: https://www.inciteaccountants.com.au/ E: admin@inciteaccountants.com.au

CONSULTING

Strata Solve

Untangling strata problems

P: 0419 805 898

W: https://stratasolve.com.au/ E: chris@stratasolve.com.au

Tender Advisory

Tender Solutions: Consult. Procure. Support.

P: 0435 893 670

W: https://tenderadvisory.com.au/ E: info@tenderadvisory.com.au

STRATA LOAN PROFESSIONALS

Lannock Strata Finance

Simplifying strata funding

P: 1300 851 585

W: https://lannock.com.au/ E: strata@lannock.com.au

StrataLoans

The Experts in Strata Finance

P: 1300 785 045

W: https://www.strata-loans.com/ E: info@strata-loans.com

LIFTS & ELEVATORS

ABN Lift Consultants

A team of friendly, open minded professionals

P: 0468 659 100

W: https://www.abnlift.com/ E: andrew@abnlift.com

Innovative Lift Consulting Pty Ltd

Australia’s Vertical Transportation Consultants

P: 0417 784 245

W: https://www.ilcpl.com.au/ E: bfulcher@ilcpl.com.au

The Lift Consultancy

Trusted Specialised Advice

P: 07 5509 0100

W: https://theliftc.com/ E: sidb@theliftc.com

RECRUITMENT SERVICES

Property Recruitment Partners

Recruitment Solutions Tailored for You

P: 02 8313 5591

E: aaron@propertyrecruitmentpartners.com.au

sharonbennie – Property Recruitment

Matching top talent with incredible businesses

P: 0413 381 381

W: https://www.sharonbennie.com.au/ E: sb@sharonbennie.com.au

Tony Isgroves Paint & Decorate

Painting Happiness- With a Seven Year Guarantee

P: 9437 1997

W: https://paintanddecorate.com.au/ E: office@paintanddecorate.com.au

Higgins Coatings Pty Ltd

Specialist painters in the strata industry

W: https://www.higgins.com.au/ E: info@higgins.com.au

CPR Facade Upgrade Specialists

We clean, repair & repaint multi-storey buildings

P: 0493 651 643

W: https://cprfacadeupgrades.com.au/ E: info@facadeupgrades.com.au

3 Colours Painting Services

P: 1300 883 635

W: https://3colours.com.au/ E: 3colours@3colours.com.au

Terra Australis Painting Services

P: 0497 545 289

W: https://www.terraaustralispainting.com.au/ E: info@terraaustralispainting.com.au

K2 Rope Access Pty Ltd

Buildings Facade Painting & repairs

P: 0451 182 327

W: https://www.k2ra.com.au/ E: info@k2ra.com.au

INSURANCE

Strata Insurance Solutions

Advice You Can Trust

P: 1300 554 165

W: https://www.stratainsurancesolutions.com.au/ E: info@stratainsurancesolutions.com.au

Whitbread Insurance Brokers

Empower Your Vision

P: 1300 424 627

W: https://www.whitbread.com.au/ E: info@whitbread.com.au

CHU Underwriting Agencies Pty Ltd

Specialist Strata Insurance Underwriting Agency

W: https://www.chu.com.au/ E: info@chu.com.au

Strata Community Insurance

Protection for your strata property. And you.

P: 1300 724 678

W: https://www.stratacommunityinsure.com.au

E: myenquiry@scinsure.com.au

Flex Insurance

Your Cover Your Choice

P: 1300 201 021

W: https://www.flexinsurance.com.au/ E: info@flexinsurance.com.au

Driscoll Strata Consulting

Knowledge | Experience | Service

P: 0402 342 034

W: https://driscollstrataconsulting.com.au/ E: enquiries@driscollstrataconsulting.com.au

CRM Brokers

The smart insurance choice

P: 1300 880 494

W: https://www.crmbrokers.com.au/ E: crmstrata@crmbrokers.com.au

Strong Insurance

Fast & efficient strata insurance across Australia

P: 1800 934 099

W: https://www.stronginsurance.com.au/strata-quote

E: admin@stronginsurance.com.au

Body Corporate Brokers

United, Protecting Communities

W: https://bcb.com.au/

E: sarah.johnson@bcb.com.au

CLOTHESLINES

Lifestyle Clotheslines

Clothesline and washing line supplier & installer

P: 1300 798 779

W: https://www.lifestyleclotheslines.com.au/ E: admin@lifestyleclotheslines.com.au

CLEANERS

Arrow Abseiling Pty Ltd

Window cleaning, repair and maintenance

P: 02 8957 3693

W: https://www.arrowabseiling.com.au/

E: contact@arrowabseiling.com.au

Waste Clear Pty Ltd

Towards a better tomorrow

P: 1300 525 352

W: https://wasteclear.com.au/ E: admin@wasteclear.com.au

Sydney Gutter Cleaning

SGC are a leading team in roof and gutter services

P: 02 8310 6770

W: https://www.sydneyguttercleaning.com.au/

E: info@sydneyguttercleaning.com.au

Pristine Window and Gutter Cleaning

Honesty, integrity and quality!

P: 02 9533 4476

W: https://pristinewindowandguttercleaning.com.au/ E: admin@pwgc.com.au

PROJECT MANAGEMENT

Valen

Project Services

Client-Side Project Management Specialists

P: 02 8542 4293

W: https://valenprojects.com.au/ E: enquiries@valenprojects.com.au

PM Services Australia

Client-side Project Management Services

P: 02 9221 1490

W: https://www.pmservice.com.au/ E: info@pmservice.com.au

Projx PM

Project Managers for Strata remedial projects

P: 0421 274 426

W: https://www.projx.pm/ E: rossl@projx.pm

SAFETY & SECURITY

QUATRIX PTY LTD

Intercoms, Access Control, CCTV, Data, etc.

P: 02 9554 3487

W: https://www.quatrix.com.au/ E: info@quatrix.com.au

Lock, Stock & Barrel Locksmiths Pty Ltd

P: 0411 700 072

W: https://www.lsblocksmiths.com.au/ E: info@lsblocksmiths.com.au

Omega Protection

Protecting You, Your Staff & Your Assets

P: 1300 636 323

W: https://www.omegaprotection.com.au/ E: mark@omegaprotection.com.au

ANTENNAS

Install My Antenna

Professional TV Antenna Service For You Today

P: 1300 800 123

W: https://www.installmyantenna.com.au/

E: info@installmyantenna.com.au

ROOFING

Apt Roofing Pty Ltd

Everything Roofing!

P: 02 9666 7373

W: https://www.aptroofing.com.au/ E: admin@aptroofing.com.au

PARKING

PowerUp Engineering

Car Stackers, Car Hoists and Turntables

P: 02 9170 0698

W: https://powerupengineering.com.au/ E: info@powerupeng.com.au

FACILITY MANAGEMENT

MG Facility Maintenance

Strata Cleaning and Building Management

P: 0407324503

W: https://mgfm.com.au/ E: marcel@mgfm.co

LUNA

Building and Facilities Manager

P: 1800 00 LUNA (5862)

W: https://www.luna.management/ E: info@luna.management

RFM Facility Management Pty Ltd

Strata and Specialist Cleaners

P: 1300 402 524

W: https://www.rfmfacilitymanagement.com.au/ E: nathan@rfmfacilitymanagement.com.au

BME Group

Re-Defining the Standards of Building & Facilities

P: 02 8283 7531

W: https://bmegroupbuildingmanagement.com.au/ E: lachlan.hunt@bmegroup.com.au

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The NSW Strata Magazine | February 2025