The NSW Strata Magazine | September 2024

The NSW

STRATA MAGAZINE SEPTEMBER 2024

The cost of not acting Page 4 | Lannock

Do we need to formally seek approval to communicate with owners via email?

Page 8 | Premium Strata

What are the statutory or regulatory controls on storage of strata scheme records?

Page 32 | Bugden Allen Graham Lawyers

About Us LookUpStrata is Australia’s Top Property Blog Dedicated to Strata Living. The site has been providing reliable strata information to lot owners, strata managers and other strata professionals since 2013.

As well as publishing legislative articles to keep their audience up to date with changes to strata, this family owned business is known for their national Q&A service that provides useful responses to lot owners and members of the strata industry. They have created a national network of leading strata specialists across Australia who assist with 100s of the LookUpStrata audiences’ queries every month.

Strata information is distributed freely to their dedicated audience of readers via regular Webinars, Magazines and Newsletters. The LookUpStrata audience also has free access to The LookUpStrata Directory, showcasing 100s of strata service professionals from across Australia. To take a look at the LookUpStrata Directory, flip to the end of this magazine.

Meet the team

Nikki began building LookUpStrata back in 2012 and officially launched the company early 2013.

With a background in Information Management, LookUpStrata has helped Nikki realise her mission of providing detailed, practical, and easy to understand strata information to all Australians.

Nikki shares her time between three companies, including Tower Body Corporate, a body corporate company in SEQ. Nikki is also known for presenting regular strata webinars, where LookUpStrata hosts a strata expert to cover a specific topic and respond to audience questions.

Nikki Jovicic Owner / Director

Liza came on board in early 2020 to bring structure to LookUpStrata. She has a passion for processes, growth and education. This quickly resulted in the creation of The Strata Magazine released monthly in New South Wales and Queensland, and bi-monthly in Western Australia and Victoria. As of 2021, LookUpStrata now produce 33 state based online magazines a year.

Among other daily tasks, Liza is involved in scheduling and liaising with upcoming webinar presenters, sourcing responses to audience questions and assisting strata service professionals who are interested in growing their business.

Liza Jovicic Sales and Content Manager

Learn more here → https://www.lookupstrata.com.au/about-us/ You can contact us here → administration@lookupstrata.com.au Disclaimer: The information contained in this magazine, including the response to submitted questions, is not legal advice and should not be relied upon as legal advice. You should seek independent advice before acting on the information contained in this magazine.

2 www.lookupstrata.com.au Strata legislation is updated regularly. The information in this magazine is based on the legislation at the time of publishing.

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Contents 4 The cost of not acting Lannock Strata Finance

6 Strata window and door projects under the DBPA. Fast fact sheet: Balcony doors Windowline

8 Do we need to formally seek approval to communicate with owners via email?

Leanne Habib, Premium Strata

10 What information is required to update details on the strata roll?

Tim Sara, Strata Choice

12 Is the multiplier just based on the management fees?

Strata Business Brokers

14

he impact of rectification works on T your strata insurance premium Tyrone Shandiman, Strata Insurance Solutions

16 Compensation for use of common property and impact on unit entitlements Moish Ekman, Ensure Group Property Valuers

18 Should contractors provide a safe work method statement when working on the roof?

QIA Group

20 For a strata business valuation, what has more financial weight?

22 Can our committee communicate and make decisions using a ‘committee members only’ WhatsApp group?

Matthew Jenkins, Bannermans Lawyers

24 What do we do if the strata manager requests early termination?

Ben Ruddell, Tender Advisory

26 Letterbox ownership, maintenance responsibility and strata by-laws Rod Smith, The Strata Collective

28 Is the strata manager required to supply detailed invoices for large payments?

Nathan Clarke, Hunter Strata Management

30 Can lots in a duplex be individually insured?

Tyrone Shandiman, Strata Insurance Solutions

32 What are the statutory or regulatory controls on storage of strata scheme records?

Gerard Doyle, Bugden Allen Graham Lawyers

34

Duty to maintain vs financial constraints Adrian Mueller, JS Mueller & Co Lawyers

38

The NSW LookUpStrata Directory

David Lin, Strata Business Brokers

Thanks to our sponsors

The cost of not acting A decision to not act is still a decision, and one which has its own costs.

When discussing how to finance strata work, owners often ask how the Owners Corporation (OC) can find alignment. An inability to find alignment can lead to the delay of critical work.

A decision by the OC to not act is still a decision, and it has costs of its own. If remediation projects are delayed – the inevitable further deterioration of the strata property will lead to extra costs. If a quote expires, you can bet the new quote will be greater.

Strata managers and the OC often need to consider new urgent work requiring attention at the same time as existing works. Is urgent work going to be unnecessarily delayed because lack of immediate funds delays decision making?

Obtaining additional funding to that raised by levies can help owners find alignment. This is where Lannock Strata Finance can help. We provide funding that can be used across several projects, not just for a solo project, and can fund invoices for separate projects under the umbrella of a single loan.

It’s important to remember that the OC can also consider a funding mix to include money that may be in the capital works fund. If an item needing repair is included in the capital works fund, then it is best to use it. If the item is not in the fund, then the OC may need to consider whether using money from the capital works fund for this project will create bigger problems down the line. (It is important to note that states and territories operate under slightly different legislation).

Lannock recommends the OC should consider the following for every funding decision:

The three options that should always be considered are the Capital Works Fund, Special Levy and Strata Funding. Strata Funding can be tabled as a “contingency” at every general meeting – so the OC has prompt access to funding should it be required.

Every option should be put to the OC at the same time, prompting the crucial questions, and inviting suppliers (funding provider, contractor, lawyers) to attend OC meetings. Placing all options on the table at the beginning of your decision-making will increase the likelihood of the OC finding alignment.

In the best interest of passing the special resolution, it is crucial that the OC then decides on the right funding mix and which funding provider will best support that mix.

As the pioneers of strata funding, Lannock Strata Finance supports Strata Companies making informed funding decisions and will always provide someone to speak to your OC.

• What are the options? (Capital Works Fund,

Special Levy, Strata Funding) • Should they use one method, two methods,

or all three?

• Will the special levies be hard to recoup from

owners? If they are hard to recoup, should they just focus on the finance option? Or money in the bank? Will this delay the project?

• Will the price increase while trying to collect

levies?

• Is there an opportunity cost to striking a special

levy? Will an owner sacrifice a wedding, holiday, or retirement fund?

• Will some owners carry debt beyond ownership

of their lot? (because they may have put their share on a credit card, personal loan or other forms of personal funding) • Will some owners sell and need to reduce

the sale price at settlement to account for outstanding special levies?

• What is the quickest way to show proof of

funds to the contractor?

With Lannock Strata Finance, you will have a dedicated relationship manager through all stages of this decision-making process and through the project.

Speak with our strata specialists today.

P 1300 851 585 E strata@lannock.com.au W lannock.com.au

Strata Window & Door Projects under the DBPA Fast Fact Sheet: Balcony Doors We have had many conversations within the strata community to address some of the misconceptions around the impacts of the Design and Building Practitioners Act on window and door replacement projects. Below is the second in a series of FAQs that Windowline are sharing with our network. If you have any questions around changes to remedial projects and the steps to ensure project compliance, get in touch with our team.

FAST FACT 1

FAST FACT 2

When can a balcony door be replaced without adhering to the DBPA?

What are the requirements if the balcony doors fall under the DBPA?

A balcony door can be replaced without being governed by the DBPA it it’s installed onto a substrate that’s fit for purpose. This means that the doors should be positioned with an appropriate set-down, often referred to as having the right termination height. The quality and condition of existing weatherproofing or waterproofing are vital considerations. They play a pivotal role in determining the correct installation details for the balcony.

If balcony door replacements fall under the DBPA, a regulated design is mandatory. This design must be provided by a certified Design Practitioner. Moreover, all related work must be then performed by an authorized Building Practitioner.

FAST FACT 3

FAST FACT 4

How do we determine the right termination height?

The appropriate termination height is primarily influenced by the wind loads that the doors might be exposed to. A façade engineer provides this specification after completing a wind load analysis. In simpler terms, termination height refers to the difference in level between the internal and external finished floors. At times, achieving this might involve the installation of a concrete hob, which offers a distinct step from the interior to the exterior of a home.

What tasks might be needed when replacing balcony doors as under the DBPA? The necessary tasks under the Act depend on the defined scope from the Regulated Design given by the Design Practitioner.

Potential tasks can encompass constructing a new concrete hob, waterproofing the balcony, installing cavity flashings, setting up new balustrades, and retiling the balcony. The specific tasks will vary based on the type of construction and the condition of the current substrates.

Windowline is not only a registered building practitioner with strong connections to accredited design practitioners but is also fully capable of undertaking the works required under the Design and Building Practitioners Act. By choosing Windowline, you gain access to expert advice, and you can rely on us to efficiently manage and execute your project, ensuring professionalism and compliance every step of the way.

Windowline Pty Ltd Building Practitioners Registration Number: BUP000505 Building License Number: 99452C

Strata window and door replacement specialists Over 35 years of customised solutions Choice of products from all suppliers

CELEBRATING OVER 35 YEARS IN BUSINESS

Outstanding safety record High quality products and workmanship Personalised client service

windowline.com.au

Do we need to formally seek approval to communicate with owners via email?

Can our committee implement electronic delivery of notices and other communications to lot owners without formal consent, given that we already possess their email addresses?

As secretary of our 72 lot strata plan, I wish to streamline communications between the owners corporation (OC) and the lot owners. I want to favour the electronic delivery of notices and reports over snail mail.

Our strata manager says we cannot change to email communication without first receiving consent to do so from owners. Do we have to formally seek, by mail delivery, consent to electronic delivery of notices, etc., when we already have email addresses for each owner? We have enough trouble forming a quorum at General Meetings, such is the disinterest shown by owners. I’m seeking to drag our OC into the 21st Century. We’re strangled by inefficiency, and this would save escalating postage costs.

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You need to formally seek owner’s consent to use their email address as their address for service.

Under the Strata Schemes Management Act, 2015 (NSW) an owner must specify their preferred method of service, which may be an email address or an Australian postal address. Depending on what owners elect (which may be changed by them), that determines how they are to be served by the owners corporation.

So, in short, yes. Your strata manager is correct. You need to formally seek owner’s consent to use their email address as their address for service.

Leanne Habib | Premium Strata info@premiumstrata.com.au READ MORE HERE

What information is required to update details on the strata roll?

Can a death certificate be used to remove a significant other from the strata roll? Can the strata roll be updated with a title search or transfer document?

b. the lot number concerned, and the exact nature of the person’s interest in it (for example, that they are now the owner),

Changes to the strata roll come in the form of a “strata interest notice”.

d. if the voting entitlement conferred by the interest is one that, according to this Act, is to be exercised by a nominee, the nominee’s full name and address for service of notices. In other words, if the lot is owned in the name of a company, the company must nominate a person and their address for service of notices, to attend meetings and vote.

Changes to the strata roll come in the form of a “strata interest notice”.

Section 22 of the Strata Schemes Management Act 2015 (NSW) details the requirements for giving a strata interest notice.

To summarise: 1. It must be given by a person who has an interest in a lot. For example, if someone has passed away, an executor of the estate could give notice.

2. To be considered a strata interest notice, the notice must contain: a. the person’s full name and an address for service of notices (a postal or email address),

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c. t he date on which the person acquired the interest (i.e. when did the transfer of ownership occur),

Section 22(3)(a) specifically requires that if the interest arose through “the executor or administrator of the state of a deceased person”, then the strata interest notice must be accompanied and verified by a statutory declaration.

Tim Sara | Strata Choice tsara@stratachoice.com.au READ MORE HERE

The impact of rectification works on your strata insurance premium

After building rectification works have been completed, should our strata insurance premium be reduced?

The impact of rectification works on your strata insurance premium depends on the specifics of each case.

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Whether your strata insurance premium should be reduced following building rectification works is a nuanced matter, influenced by the nature and purpose of the rectification itself.

Here’s how different scenarios could affect your insurance premium: • Rectification Related to a Previous Claim: If the rectification works were undertaken in response to a claim, it’s important to recognise that your claims history, a significant factor insurers consider when determining premiums, will be affected. This could potentially lead to a premium increase due to a history of claims, reflecting a perceived higher risk. Insurers rate on a three to five year claims history so it is possible the claim can have an impact for this period of time after the initial claim lodgement.

• Rectification of Building Defects: When rectification works address specific building defects, there’s a theoretical basis for expecting a reduction in premiums.

The rationale is that fixing defects should lower the risk of future claims, thereby justifying lower premiums. However, insurers may be cautious, especially with rectification works related to significant issues like major leaks. Insurers might prefer to keep premiums or excess levels unchanged for a period (typically a year) following the rectification. This approach allows them to assess whether the rectification effectively mitigates the risk of future claims, considering that subsequent claims are not uncommon after major repairs, especially if the initial issue is not fully resolved.

Given these considerations, the impact of rectification works on your strata insurance premium is highly individualised, depending on the specifics of each case.

If an insurance broker represents your strata scheme, their role becomes crucial in navigating these complexities. A competent broker should not only advocate for the most favourable premium possible post-rectification but also explore alternative insurance providers. This proactive approach ensures that your strata scheme’s insurance coverage is appropriate and cost-effective, reflecting the reduced risk profile following successful rectification works.

Tyrone Shandiman | Strata Insurance Solutions tshandiman@iaa.net.au READ MORE HERE

Compensation for use of common property and impact on unit entitlements A strata owner wants to expand their balcony onto common property. How does the committee determine fair payment as compensation, and how does this change impact unit entitlements.

A strata owner would like to extend their balcony area onto the common property.

This requires compensation to the owners corporation. What is the accepted method for finding a fair value for using the common property? Does this also affect the lot’s strata fees, and if so, how is that calculated?

The owners corporation needs to engage a certified property valuer who can assess the market value of the common property the lot owner wants to purchase.

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Generally, the owners corporation needs to engage a certified property valuer who can assess the market value of the common property the lot owner wants to purchase.

The valuer’s method to determine the market value will depend on the nature of the common property they seek to extend onto and purchase from the owners corporation. If it is vacant land, the method will likely be on a land value basis, drawing from comparable land value sales in the area, where a suitable rate per square metre can be applied to the common property.

If the common property is a balcony on an upper level that connects to the owners balcony, this is a more complex scenario as there are generally not comparable sales of small roof areas or airspace.

In this instance, the most appropriate methodology may be the Hypothetical Development Method. This essentially looks at how much value the extension will add to the unit, less all costs and a profit/risk margin. The net result, if positive, is the value of the common property. If negative (often the case), the valuer concludes that the common property has no inherent market value and may recommend the strata unit owner to negotiate with the committee regarding a nominal fee payable to the owners corporation.

entitlements, which must be based on market value. If the balcony extension in this example increases the market value, a valuation of each of the units in the scheme can be submitted to NCAT for a reallocation of the entitlements.

This may change the strata fees for all the units in the scheme based on the new entitlements.

Moish Ekman | Ensure Group Property Valuers moish.ekman@ensuregroup.com.au READ MORE HERE

Regarding the strata fees, there may be cause for an increase to the strata fees if the extra area becomes part of the title of the lot, if the unit entitlements noted on title are reallocated, and if the newly extended unit has an increased value in relation to the other lots.

Under Section 236 of the Strata Schemes Management Act 2015, the owners corporation or a lot owner can seek to reallocate the unit

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Should contractors provide a safe work method statement when working on the roof?

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When performing high-risk work such as working on the roof, are contractors required to provide a safe work method statement? Are contractors also required to produce a Working at Heights licence?

Contractors performing high risk constructaion work are required to have a safe work method statement.

Yes. Contractors performing high risk construction work are required to have a safe work method statement.

Owners should ask the contractor to confirm in writing that they have the necessary licenses, insurance and expertise to perform the work. They should also ask the contractor to confirm they have the required safety management plan for their construction business and the accompanying safe work method statements and will carry out their works in accordance with the Work Health and Safety Act and Regulations. The licence they hold must be strictly relevant to the works they are carrying out.

Owners should not seek to “assess” the work method statement. The obligation is on the contractor to ensure the statement is fit for purpose. Any attempt by owners to “accept” a statement provided to them may be construed as acceptance of the document as compliant and shift responsibility for the compliance of the safe work method statement to the owners.

QIA Group info@qiagroup.com.au READ MORE HERE

For a strata business valuation, what has more financial weight?

What has more financial weight – a building that’s been managed for 20 years coming to the end of its contract or a building with a newly signed three-year contract?

Both are important, but in terms of valuation, the contract tenure is slightly more important than the 20 years.

When you go through these transactions, the acquirers look at contracts. You’re transferring a relationship, but the comfort factor is the contract tenures. A three-year contract tenure is very attractive for any purchaser.

The fact that you’ve managed a client for 20 years is a qualitative factor in your favour. It shows you have longevity and have built up goodwill.

Both are important, but in terms of valuation, the contract tenure is slightly more important than the 20 year management term.

David Lin | Strata Business Brokers david@stratabusinessbrokers.com.au READ MORE HERE

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Can our committee communicate and make decisions using a ‘committee members only’ WhatsApp group?

The committee communicates via a WhatsApp group in our small strata scheme. Owners are denied access, and discussions and decisions are not transparent. Is this legal in NSW strata law?

I’m an owner in a small 12 unit block of strata managed apartments in Sydney. Five owners are on the committee.

The strata committee operates a closed WhatsApp group. Discussions and decisions are not transparent, minuted, or correctly shared with owners.

Owner access is refused, as the group is for ‘committee members only’. Since there are so few owners, it would make sense for everyone to join in.

What’s the legal position in NSW strata law regarding such private discussions on social media and other electronic communications platforms and decisions made without reference to owners?

The committee can have a closed WhatsApp group for discussion.

However, they cannot make decisions using WhatsApp on behalf of the strata committee.

Anyone, including committee members, can have a closed WhatsApp group for general discussions. WhatsApp can be a very useful tool for day-to-day discussions, and it is surprising that the committee do not want to be transparent and include all owners, especially considering the size of the strata scheme.

However, whilst they can have a closed WhatsApp group for discussion, they cannot make decisions using WhatsApp on behalf of the strata committee.

Decisions can only be made by properly convened meetings of the strata committee, where proper notice of meetings is provided.

Proper notice of strata committee meetings allows all owners to review the proposed decisions of the strata committee and the opportunity to attend any meetings or oppose any of the decisions in accordance with clause 9(3) of the Strata Schemes Management Act 2015.

Matthew Jenkins | Bannermans Lawyers enquiries@bannermans.com.au READ MORE HERE

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What do we do if the strata manager requests early termination?

Our strata manager has requested an early termination of our agency agreement. Can a motion to terminate be made at the AGM, or does this require a resolution at a general meeting of the OC Our strata manager has requested an early termination of our agency agreement. What steps does the owners corporation (OC) need to take? If we decide to self-manage, what do we need to request from the strata manager?

Can a motion to terminate be made at the AGM or does this require a resolution at a general meeting of the OC?

The first step should be to review the executed agency agreement.

The OC must have a detailed understanding of the responsibilities they will be obligated to undertake should they choose to manage the strata scheme without the assistance of a licensed strata managing agent.

In this situation, the first step should be to review the executed agency agreement. This review will help confirm the conditions under which termination may occur. Specifically, you should look for clauses detailing the grounds for termination, the required notice periods, and the proper manner in which a termination notice should be served.

The agency agreement will likely also refer to the requirement for the agent to return all books and records to the secretary of the owners corporation within a specified period. According to Schedule 4 of the Property, Stock and Business Agents Regulation 2022, the agent must cooperate with the OC by making these books and records available and facilitate the transfer of functions.

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If any part of the agreement or regulation is unclear, it may be prudent to seek legal advice or consult with a strata expert to ensure that all steps are correctly followed.

What must the OC request from the strata manager?

All books and records held by the agent relating to the strata scheme must be provided to the OC. This will include a large volume of documentation.

To ensure the OC is well-positioned to effectively self-manage the strata scheme from day one, it’s crucial to obtain the following key documents: • The strata roll, by-laws, strata plan, insurance policies, and copies of any contracts.

• Financial statements and accounts.

• Records of meeting notices and minutes, including proxies and voting papers.

• Correspondence including but not limited to emails, letters, notices, and reports.

NSW Fair Trading provide a helpful guide on the documentation that an owners corporation should hold: Record keeping requirements.

Upon termination, the current strata managing agent will close the existing bank account and arrange for the transfer of funds. It’s imperative to promptly open a new trust account to ensure the owners corporation can continue to manage the finances of the strata scheme. The closing balance recorded on the financial statements should be reviewed in conjunction with the funds received to ensure the amounts reconcile.

The owners corporation will also need to ensure annual reporting to Strata Hub: Strata annual reporting.

A motion to terminate must occur at a general meeting, therefore either an annual general meeting or extraordinary general meeting.

Ben Ruddell | Tender Advisory ben@tenderadvisory.com.au READ MORE HERE

Letterbox ownership, maintenance responsibility and strata by-laws

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Our owners corporation passed a by-law stating that owners are responsible for the locks and upkeep of the individual lot letterboxes. Should the strata plan be updated to reflect that the letterboxes are now the property of the lot owner?

I have never seen a strata scheme change their strata plan to reflect this change. If you have concerns, I suggest you speak to a lawyer to ensure you are not required to change your strata plan.

Rod Smith | The Strata Collective rsmith@thestratacollective.com.au READ MORE HERE

I have never seen a strata scheme update their strata plan to reflect this change.

I have seen many strata schemes pass special resolutions not to maintain common property under Section 106 of the Strata Schemes Management Act 2015 through their by-laws.

I always recommend strata schemes seek legal advice with any new by-law they want to incorporate into their strata by-laws.

The Strata Collective.

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Is the strata manager required to supply detailed invoices for large payments?

Q

Is the strata manager required to supply the OC with detailed invoices for large payments?

We have requested our strata manager provide the contractor’s formal quotes and invoices, including itemised costs, on a letterhead. They continue to send bulk costs from companies via typed text in emails. The owners corporation only wants to pay once they receive the requested invoices. Is the strata manager required to supply the OC with correct invoices for large payments?

A

Certain jobs cannot be itemised, and this may be why your strata manager cannot provide itemised quotations.

If the owners corporation has been delegated the authority to obtain quotations for jobs over the amount you term “large payments”, reviewing the management agency agreement under the terms and conditions they undertake this service would be prudent.

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If the strata manager doesn’t run the books of the contractors and does not have the building qualifications or expertise to arrange professional tender documents, other services are available. A building consultant, project manager, etc., could complete this task.

However, the strata manager should instruct contractors on how to submit their quotations.

If the contractor fails to provide this, their quotation is automatically dismissed. I believe best practice requires detailed, itemised quotes on a letterhead. Itemised pricing is generally provided if jobs can be done in stages. However, certain jobs cannot be itemised, and contractors have advised me that if they cannot itemise a quotation, it is because the job must be completed as a “whole”. This may be why your strata manager cannot provide itemised quotations.

Further, in regards to your question, you mention large payments, which lends me to pose the following questions to the committee: • How large is the expenditure?

• How complex is the job?

• Was a detailed scope provided, or are you expecting the trades to scope and price the job themselves?

• If the job was scoped, who provided the scope?

It may be difficult for the strata manager to push back and tell owners they should spend money on a professional consultant to manage large maintenance and repair jobs. Strata managers, as a rule, don’t have a building or estimating background and know varying amounts of construction from life experience or through discussions with contractors. The success of any job that either needs to be scoped, requires a building contract, requires multiple inspections, or multiple trades should have a building consultant or project manager engaged.

provided, this is for jobs of a minor nature.

Your GP doesn’t perform open heart surgery, and your strata manager is not equipped with the time or the knowledge to project manage large jobs.

Nathan Clarke | Hunter Strata Management nathanclarke@hunterstrata.net.au

The strata manager’s role is diverse and has many moving parts, but most relate to administration and compliance. While repairs and maintenance additional services are

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Building Work

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Can lots in a duplex be individually insured?

Can individual lots on a 2-lot strata have individual building insurance if the buildings are not physically detached?

b. the buildings comprised in one of those lots are physically detached from the buildings comprised in the other lot, and

The owners corporation must insure the building as a whole.

Given the information provided that the two-lot scheme’s buildings are not physically detached, the exemption does not apply. Therefore, individual lots in this scenario cannot have separate building insurance policies; the owners corporation must insure the building as a whole.

Based on the Strata Schemes Management Act 2015, owners in a two-lot strata scheme generally require the owners corporation to insure the building. However, there is an exemption under certain conditions: 1. This section does not apply to an owners corporation for a strata scheme comprising 2 lots if— a. t he owners corporation so determines by unanimous resolution, and

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c. no building or part of a building in the strata scheme is situated outside those lots.

Tyrone Shandiman | Strata Insurance Solutions tshandiman@iaa.net.au READ MORE HERE

What are the statutory or regulatory controls on storage of strata scheme records?

Our committee autocratically adopted a cloud-based information management system. Are there any statutory or regulatory controls on the storage of strata records?

Our strata committee has autocratically adopted a cloud-based information management system for strata data/ information. They self-elected the office bearers as the moderators/administrators.

The decision was not voted on, owners were not advised, and the administrators were self-elected.

Are there any statutory or regulatory controls on the storage of strata records? We already have the strata manager’s system and strata information filing software.

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The owners corporation may pass a resolution at a general meeting that the management and storage of the scheme’s records are to be managed as deemed appropriate, subject to the relevant legislative provisions, by the owners corporation.

An owners corporation is required to retain certain information, including the content of the strata roll, notices given by or to the owners corporation under the Strata Schemes Management Act 2015 (the Act) and various items listed under Section 180 of the Act including minutes of meetings, financial statements and records, and agreements entered with strata managers and building managers. The records are required to be kept for 7 years (Section 180 of the Act).

In 2023, there was an amendment to the Act which stated the records required to be kept by an owners corporation must be kept in electronic form (Section 176 of the Act). This amendment does not apply to records created or kept 6 months before this amendment was made, and does not prevent a duplicate copy of the records being kept in another form.

The strata records are the property of the owners corporation, and the owners corporation has the responsibility for keeping the records for the strata scheme (Section 9(3)(b) of the Act). The strata manager and the strata committee may assist the owners corporation in carrying out its management functions (Section 11 of the Act).

A decision of the strata committee is taken to be a decision of the owners corporation.

However, in the event of disagreement, a decision of the owners corporation prevails (Section 36(2) of the Act).

The decision in the question raised regarding the management of the strata records is a decision of a strata committee only. Therefore, if an owners corporation is concerned about the records being held in a management system controlled by the strata committee, the owners corporation may pass a resolution at a general meeting that the management and storage of the scheme’s records are to be managed as deemed appropriate, subject to the relevant legislative provisions, by the owners corporation.

I have not addressed any privacy issues that may arise from members of the strata committee holding the strata scheme’s records without consent.

Gerard Doyle | Bugden Allen Graham Lawyers gerard@bagl.com.au READ MORE HERE

ABN Lift Consultants Elevation by Design

ABN Lift Consultants 02 8004 6832 info@abnlift.com www.abnlift.com

ABN Lift Consultants Suite 43, 48 – 50 George Street, Parramatta NSW, 2150 PO Box 254 Wentworth Falls NSW 2782

Duty to maintain vs financial constraints

What options to comply with their duty to maintain common property are available to owners facing increased costs for urgent property repairs due to heavy rains, especially those on fixed incomes, when funds are limited and the repair process is lengthy?

The OC has a duty to maintain common property. However, torrential rains cause delays. Engaging an engineer and going to tender with qualified builders all takes time.

Although we have a reasonable amount in the capital works fund, a special levy is required. Costs of works regulated under the Design and Building Practitioners Act 2020 can be excessive.

Where do owners stand when they’re trying to do the right thing but getting funds together takes time? What options are available, and how do pensioners handle this so they don’t lose their homes?

34 www.lookupstrata.com.au

The owners corporation has to fix the problem in the common property immediately.

This question appeals to the practical reality that an owners corporation can’t fix common property defects immediately. It takes time to raise the funds necessary to do so – to put works out to tender, get a contract and get the work done.

Unfortunately, none of that matters in the sense that the courts have interpreted the duty of an owners corporation to repair common property as a strict one. The owners corporation has to fix that problem in the common property immediately. I accept it is unrealistic in many cases, but that is how the courts have interpreted the strict nature of the owners corporation’s duty.

An owners corporation may wind up in NCAT and say, “Look, we had all the best intentions to fix this problem, but it just took us 6 months to get our expert in to write a scope, to put the scope out to tender, to then get the tender analysis, to raise the special levy or take out a strata loan, for the owners to pay that levy and then finally, get the contract and get the contractor on-site”. NCAT is going to say, “that’s wonderful, but unfortunately the law is not on your side. You needed to fix that problem immediately, and you didn’t. Therefore, you were in breach of your duty to repair the common property.”

Adrian Mueller | JS Mueller & Co Lawyers adrianmueller@muellers.com.au READ MORE HERE

Join our next OCN webinar Thursday 17th October 2024 12pm AEDT

We will share the findings from our year long Emergency Preparedness survey and you’ll be eligible to access our toolkits and templates to keep your community safe Register here

PLEASE

Smart Green Apartments Smart Green Apartments is the City of Sydney’s award-winning residential sustainability program. We help owners corporations understand and improve the efficiency of their buildings, reduce utility costs, and create more resilient strata communities.

Since 2011 we’ve worked with more than 110 strata plans and reduced emissions by an average of 30% for each strata community. Water and energy efficiency upgrades have helped apartment owners save $4 million.

Get your building in better shape, join our program this year!

If selected, your apartment building will receive: • NABERS energy & water rating • Energy action plan • Presentation of findings to your OC • Solar / electrification studies (if suitable) • Water saving opportunities (through Sydney Water’s WaterFix program) • Access to webinars, resources and more…

Please note you will need to provide supporting documents, full information on the website.

For more information and to apply, visit city.sydney/smart-green-apartments.

Applications close on Friday 25 October.

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EDUCATION & TRAINING LookUpStrata

Australia’s #1 Strata Title Information Site W: https://www.lookupstrata.com.au/ E: administration@lookupstrata.com.au

Strata Community Association P: 02 9492 8200 W: https://www.strata.community/ E: admin@strata.community

Owners Corporation Network The Independent Voice of Strata Owners W: https://ocn.org.au/ E: enquiries@ocn.org.au

Your Strata Property

Demystifying the legal complexities of apartments

W: https://www.yourstrataproperty.com.au/ E: amanda@yourstrataproperty.com.au

SOFTWARE MiMOR

Connecting People – Creating Communities P: 1300 064 667 W: https://www.mimor.com.au/ E: info@mimor.com.au

Stratabox

Building Confidence P: 1300 651 506 W: https://stratabox.com.au/ E: contact@stratabox.com.au

Town Square

Resvu

Customer Service Software for Strata P: 08 7477 8991 W: https://resvu.io/ E: enquiries@resvu.com.au

StrataMax

Streamlining strata P: 1800 656 368 W: https://www.stratamax.com/ E: info@stratamax.com

MYBOS

Building Management - Residential & FM Schemes P: 1300 912 386 W: https://www.mybos.com.au/ E: sam@mybos.com.au

StrataVault

Connecting people, processes, and applications P: 1300 082 858 W: https://globalvaults.com.au/ E: team@thestratavault.com

onsite.fm

Building Management Software P: 02 7227 8550 W: https://onsite.fm/ E: hello@onsite.fm

Stratafy

Only Complete Cloud Strata Software ecosystem P: 1300 414 155 W: https://stratafyconnect.com/ E: sales@stratafyconnect.com

eVotters

The online voting solution P: 61 280 114 797 W: https://www.evotters.com/ E: support@evotters.com

Productivity and Communications Platform for SMs W: https://townsquare.au/ E: hello@townsquare.au

Urbanise

Automate your workload to increase efficiency.

P: 1300 832 852 W: https://www.urbanise.com/ E: marketing@urbanise.com

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BUILDING ENGINEERS & INSPECTORS Sedgwick

Building Consultancy Division & Repair Solutions W: https://www.sedgwick.com/solutions/global/au E: sales@au.sedgwick.com

QIA Group

Comapliance Made Easy P: 1300 309 201 W: https://www.qiagroup.com.au/ E: info@qiagroup.com.au

GQS

Quantity Surveyors & Building Consultants P: 1300 290 235 W: https://gqs.com.au/ E: info@gqs.com.au

Seymour Consultants SC Seymour Consultants

STRATA COMPLIANCE REPORT SPECIALISTS

Body Corporate Report Specialists W: https://www.seymourconsultants.com.au/ E: info@seymourconsultants.com.au

BCRC

Specialist Design Practitioners P: 02 9131 8018 W: https://bcrc.com.au/ E: sydney@bcrc.com.au

Roscon

Mabi Services

Asbestos, Safety & Building Consultants P: 1300 762 295 W: https://www.mabi.com.au/ E: info@mabi.com.au

Forte Asset Services

FIRE | ELECTRICAL | HVAC P: 1300 920 752 W: https://www.forteassetservices.com.au/ E: info@forteas.com.au

Quality Building Management

keeping your buildings legally compliant and safe P: 1300 880 466 W: https://qbm.com.au/ E: sales@qbm.com.au

HFM Asset Management Pty Ltd Leaders in Building Efficiency P: 0407 734 260 W: https://www.hfmassets.com.au/ E: david.chokolich@hfmassets.com.au

CORE Consulting Engineers

Delivering 360° engineering solutions for strata P: 02 8961 3250 W: https://coreconsultingengineers.com.au/ E: admin@core.engineering

Auric Projects

Property services & facilities management P: 1800 767 266 W: https://www.roscon.com.au/ E: info@roscon.com

Managing clients P: 02 9918 2200 W: https://auricprojects.com.au/ E: info@auricprojects.com.au

Budget Vals

Independent Inspections

Built For Strata P: 1300 148 150 W: https://www.budgetvals.com.au/ E: reports@budgetvals.com.au

Sinking Fund Forecast, Insurance Valuations, OHS P: 1300 857 149 W: http://www.iigi.com.au/ E: admin@iigi.com.au

Leary & Partners

Solutions in Engineering

BIV Reports

Landlay Consulting Group

Olive Tree Consulting Group

Leo & Associates Consulting Engineers

Quantity surveying services since 1977 P: 1800 808 991 W: https://www.leary.com.au/ E: enquiries@leary.com.au Specialist in Strata Compliance Reports P: 1300 107 280 W: https://www.biv.com.au/ E: biv@biv.com.au Solutions in Strata Compliance P: 0400 161 659 W: https://olivetreeconsultinggroup.com.au/ E: admin@olivetreeconsultinggroup.com.au

Quality Reports On Time, Every Time!

P: 1300 136 036 W: https://www.solutionsinengineering.com/ E: enquiry@solutionsinengineering.com A Strata Remedial Consultancy P: 02 8095 8556 W: https://www.landlay.com.au/ E: admin@landlay.com.au Enhancing Structures, Empowering Futures P: 0452 205 727 W: https://laconsulting.com.au/ E: Leo@laconsulting.com.au

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STRATA REPORTS Rawlinsons

Calculated Confidence P: 08 9424 5800 W: https://www.rawlinsonswa.com.au/ E: info@rawlinsonswa.com.au

EYEON Property Inspections

Buy and Sell with More Confidence P: 1300 798 274 W: https://www.eyeon.com.au/ E: info@eyeon.com.au

Strataregister.com Pty Ltd

Find the Strata / CT Manager for your property P: 0411 483 249 W: https://www.strataregister.com/ E: hello@strataregister.com

STRATA LAWYERS Kerin Benson Lawyers Pty Ltd

Specialised Legal Advice for Strata P: 02 8706 7060 W: https://kerinbensonlawyers.com.au/ E: enquiries@kerinbensonlawyers.com.au

JS Mueller & Co Lawyers

Specialist ‘Plain English’ NSW Strata Lawyers W: https://www.muellers.com.au/ E: enquiries@muellers.com.au

Williamson Lawyers

A construction and strata lawyer ready to listen W: https://www.williamsonlawyers.com.au/ E: shane@williamsonlawyers.com.au

Bannermans Lawyers

High Quality Specialist Legal Services P: 02 9929 0226 W: https://www.bannermans.com.au/ E: enquiries@bannermans.com.au

Moray & Agnew Lawyers

Legal strategies and solutions for our clients P: 03 9600 0877 W: https://www.moray.com.au/ E: melbourne@moray.com.au

Grace Lawyers

Khoury Lawyers Pty Ltd

Know. Act. Resolve.

W: https://gracelawyers.com.au/ E: enquiries@gracelawyers.com.au

Madison Marcus Law Firm

P: 02 9248 3400 W: https://www.speirsryan.com.au/ E: enquiries@speirsryan.com.au

Client focused, Results Driven P: (02) 8005 3086 W: https://khourylawyers.com.au/ E: pierrette@khourylawyers.com.au Be Empowered P: 131 529 W: https://www.madisonmarcus.com.au/ E: strata@madisonmarcus.com.au

Holman Webb Lawyers

Body Corporate Disputes & Litigation Specialists P: 07 3235 0100 W: https://www.holmanwebb.com.au/ E: shane.roberts@holmanwebb.com.au

Bugden Allen Graham Lawyers

Australia’s leading strata law experts P: 9199 1055 W: https://bagl.com.au/ E: info@bagl.com.au

Speirs Ryan

Watson & Watson Lawyers

“when experience matters”…..

P: 02 9221 6011 W: https://www.watsonandwatson.com.au/ E: richard@watsonandwatson.com.au

DELIVERY & COLLECTION SERVICES Groundfloor™

Australian parcel, mail, and refrigerated lockers P: 03 9982 4462 W: https://groundfloordelivery.com/ E: ask@groundfloordelivery.com

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STRATA MANAGEMENT Premium Strata

Diamond-Class strata management agency P: 02 9281 6440 W: https://www.premiumstrata.com.au/ E: info@premiumstrata.com.au

The Strata Collective

A next generation strata manager. People matter.

P: 02 9879 3547 W: https://www.thestratacollective.com.au/ E: rsmith@thestratacollective.com.au

Bridge Strata P/L

The bridge between you and your corporation P: 02 6109 7700 W: https://bridgestrata.com.au/wp/ E: jan@bridgestrata.com.au

Bright & Duggan

Strata Professionals P: 02 9902 7100 W: https://bright-duggan.com.au/ E: customercare@bright-duggan.com.au

Vital Strata

Strata Made Simple P: 02 9008 1112 W: https://www.vitalstrata.com.au/ E: hello@vitalstrata.com.au

ASM – Australian Strata Management Helping Strata Communities Thrive P: 1300 777 276 W: https://asmstrata.com.au/ E: administration@mbcm.com.au

Townhouse Strata PTY Ltd

Strata Management with a Difference P: 02 4971 0363 W: https://www.townhousestrata.com.au/ E: alan@townhousestrata.com.au

Strata Central

Boutique Strata Management Services P: 02 8036 5518 W: https://stratacentral.com.au/ E: enquiries@stratacentral.com.au

Acumen Strata

Tailored Strata Management Solutions P: 02 7253 5820 W: https://www.acumenstrata.com.au/ E: info@acumenstrata.com.au

Quantum United Management

Creating vibrant and connected communities P: 61 383 608 800 W: https://www.quantumunited.com.au/ E: info@quantumunited.com.au

Elevate Strata Management Pty Ltd Elevating your Strata Community P: 0430 160 249 W: https://www.elevatestrata.au/ E: dcopping@elevatestrata.au

STRATA EVOLUTION

Strata Management Done Right P: 1300 819 677 W: https://strataevolution.com.au/ E: info@strataevolution.com.au

Beaches Strata Pty Ltd

Sky Living Strata

Providing a superior customer experience P: 02 9299 1100 W: https://www.skylivingstrata.com.au/ E: enquiries@skylivingstrata.com.au

Your Trusted Strata Partner P: 02 7252 2141 W: https://www.beachesstrata.com.au/ E: hello@beachesstrata.com.au

SSKB Strata Managers

A Positive Difference in Strata P: 07 5504 2000 W: https://sskb.com.au/ E: sskb@sskb.com.au

Responsive Strata Management Responsive. Transparent. Consistent.

P: 8551 2713 W: https://responsivestrata.com.au/ E: info@responsivestrata.com.au

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DEFECT RESTORATION

ELECTRICAL

MJ Engineering Projects

Altogether Group

Klaar

ENM Solutions

Ouroboros design

Energy On Pty Ltd

TRADECOM GROUP

McIntosh Electrical Pty Ltd

Altec Building

EMERLITE ELECTRICAL SERVICES

Remedial Consultant Engineers P: 1800 953 935 W: https://mjengineeringprojects.com.au/ E: info@mjengineeringprojects.com.au The Strata Building Specialists P: 02 8003 4547 W: https://klaar.com.au/ E: build@klaar.com.au Architect assistance with upgrades and renovations P: 0400 152 833 E: garymo12@gmail.com Innovative Commercial Building Projects P: 1300 301 888 W: https://tradecomgroup.com/ E: services@tradecomgroup.com Remedial Building & Waterproofing P: 02 9744 2039 W: https://www.altecbuilding.com.au/ E: info@altecbuilding.com.au

FIRE SERVICES

Power.Water.Data P: 1300 803 803 W: https://altogethergroup.com.au/home-business/ E: eaustin@altogethergroup.com.au Providing Solutions for Embedded Networks P: 1300 000 366 W: https://www.enmsolutions.com.au/ E: info@ENMSolutions.com.au P: 1300 323 263 W: https://www.energyon.com.au/ E: EnergyServices@EnergyOn.com.au

Powered by Trust P: 1300 627 727 W: https://www.mcintoshelectrical.com.au/ E: jenny@mcintoshelectrical.com.au We Answer The Phone - No Job Too Big Or Small P: 07 5591 9191 W: https://www.emerlite.com.au/ E: office@emerlite.com.au

SUSTAINABILITY

Linkfire Pty Ltd

Humenergy

2020 Fire Protection

The Green Guys Group

Experts in Fire Protection for Strata P: 1300 340 210 W: https://www.2020fireprotection.com.au/ E: service@2020fire.com.au

Austalia’s Leading Energy Saving Partner P: 1300 511 875 W: https://greenguys.com.au/ E: sean@greenguys.com.au

Fire Safety Constructions

Fair Water Meters

Your Essential Safety Partner P: 1300 669 439 W: http://www.linkfire.com.au/ E: sales@linkfire.com.au

Compliant Specialist since 1999 P: 02 9945 3499 W: http://www.firesafetyconstruction.com.au/ E: info@firesafetyconstructions.com.au

People, innovation and value sharing P: 1300 322 622 W: https://www.humenergy.com.au/ E: Info@humenergy.com.au

Retrofit sub-metering specialists P: 1300 324 701 W: https://fairwatermeters.com.au/ E: info@fairwatermeters.com.au

Quantum Fire Protection

We’ve got your fire safety needs covered.

P: 1300 006 005 W: https://www.quantumfire.com.au/ E: service@quantumfire.com.au

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PLUMBING

WINDOWS & DOORS

Stormwater Sydney

Windowline Pty Ltd

P: 1300 741 003 W: https://stormwatersydney.com/ E: admin@stormwatersydney.com

P: 02 8304 6400 W: https://windowline.com.au/ E: info@windowline.com.au

HYDRAULICA Pty Ltd

ASQB Pty Ltd

Specialise in Drain & Pipe Cleaning W: https://www.hydraulica.com.au/ E: darren@hydraulica.com.au

Window & Door Repairs + Window Safety Compliance P: 02 9785 7893 W: https://www.asqb.com.au/ E: service@asqb.com.au

Mr Washer, Plumber To The Rescue

The Window Guy

Inspection, Repair and Maintenance of drainage assets

Over 30 years serving Sydney Strata buildings P: 02 8583 2360 W: plumbertotherescue.com.au/strata-commercial.html E: jobs@mrwasher.com.au

WATERPROOFING Danrae Group

Replacement window and door specialists

Don’t choose any guy, choose The Window Guy! P: 1300 663 664 W: https://www.thewindowguy.com.au/ E: info@thewindowguy.com.au

Clear Edge Frameless Glass

Energy Efficient Balconies for Elevated Living

Remedial Waterproofing & Building Specialists P: 1800 326 723 W: https://www.danraegroup.com.au/ E: enquiries@danrae.com.au

VALUERS

W: https://www.clearedgeglass.com.au/ E: sales@clearedgeglass.com.au

PAINTING Higgins Coatings Pty Ltd

Asset Strata Valuers

Leaders in Strata Property Valuations P: 1800 679 787 W: https://assetstratavaluers.com.au/ E: workorders@assetstratavaluers.com.au

Adelaide StrataVal

Strata & Community Insurance Valuations P: 08 7111 2956 W: https://www.strataval.com.au/ E: valuations@strataval.com.au

Ensure Group – Property Valuers Insurance Valuation Experts P: 03 9088 2032 W: https://www.ensuregroup.com.au/ E: valuations@ensuregroup.com.au

Sovereign Valuations

Valuation Experts for Strata Insurance & Disputes P: 1300 710 000 W: https://www.sovereignvaluations.com.au/ E: p.ferrier@sovereignvaluations.com.au

Specialist painters in the strata industry W: https://www.higgins.com.au/ E: info@higgins.com.au

CPR Facade Upgrade Specialists

We clean, repair & repaint multi-storey buildings P: 0493 651 643 W: https://cprfacadeupgrades.com.au/ E: info@facadeupgrades.com.au

3 Colours Painting Services 3 Colours Painting Services P: 1300 883 635 W: https://3colours.com.au/ E: 3colours@3colours.com.au

Terra Australis Painting Services

Terra Australis Painting Services P: 0497 545 289 W: https://www.terraaustralispainting.com.au/ E: info@terraaustralispainting.com.au

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CONSULTING

RECRUITMENT SERVICES

Strata Solve

sharonbennie – Property Recruitment

Tender Advisory

Property Recruitment Partners

Untangling strata problems P: 0419 805 898 W: https://stratasolve.com.au/ E: chris@stratasolve.com.au Tender Solutions: Consult. Procure. Support.

P: 0435 893 670 W: https://tenderadvisory.com.au/ E: info@tenderadvisory.com.au

STRATA LOAN PROFESSIONALS

Matching top talent with incredible businesses P: 0413 381 381 W: https://www.sharonbennie.com.au/ E: sb@sharonbennie.com.au Recruitment Solutions Tailored for You P: 02 8313 5591 E: aaron@propertyrecruitmentpartners.com.au

ACCOUNTANTS

Lannock Strata Finance

Tinworth & Co

StrataLoans

Matthew Faulkner Accountancy

Austrata Finance

Incite Accountants & Advisors

Simplifying strata funding P: 1300 851 585 W: https://lannock.com.au/ E: strata@lannock.com.au

The Experts in Strata Finance P: 1300 785 045 W: https://www.strata-loans.com/ E: info@strata-loans.com Use Your Own Money or Borrowed Money: Your Choice

P: 1300 936 560 W: https://austratafinance.com.au/ E: info@austratafinance.com.au

Chartered Accountant & Strata Auditors P: 0499 025 069 W: https://www.tinworthaccountants.com.au/ E: caren.chen@tinworth.com Strata Auditing specialists P: 0438 116 374 W: https://www.mattfaulkner.accountants/ E: matt@mattfaulkner.accountants Provides a service that delivers the outcomes P: 02 8067 9015 W: https://www.inciteaccountants.com.au/ E: admin@inciteaccountants.com.au

LIFTS & ELEVATORS Innovative Lift Consulting Pty Ltd

Australia’s Vertical Transportation Consultants P: 0417 784 245 W: https://www.ilcpl.com.au/ E: bfulcher@ilcpl.com.au

The Lift Consultancy

Trusted Specialised Advice P: 07 5509 0100 W: https://theliftc.com/ E: sidb@theliftc.com

ABN Lift Consultants

A team of friendly, open minded professionals P: 0468 659 100 W: https://www.abnlift.com/ E: andrew@abnlift.com

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INSURANCE Strata Insurance Solutions

Advice You Can Trust P: 1300 554 165 W: https://www.stratainsurancesolutions.com.au/ E: info@stratainsurancesolutions.com.au

Whitbread Insurance Brokers Empower Your Vision P: 1300 424 627 W: https://www.whitbread.com.au/ E: info@whitbread.com.au

CHU Underwriting Agencies Pty Ltd

Specialist Strata Insurance Underwriting Agency W: https://www.chu.com.au/ E: info@chu.com.au

Strata Community Insurance

Protection for your strata property. And you.

P: 1300 724 678 W: https://www.stratacommunityinsure.com.au E: myenquiry@scinsure.com.au

Flex Insurance

Your Cover Your Choice P: 1300 201 021 W: https://www.flexinsurance.com.au/ E: info@flexinsurance.com.au

Body Corporate Brokers

United, Protecting Communities W: https://bcb.com.au/ E: sarah.johnson@bcb.com.au

Driscoll Strata Consulting

Knowledge | Experience | Service P: 0402 342 034 W: https://driscollstrataconsulting.com.au/ E: enquiries@driscollstrataconsulting.com.au

CRM Brokers

The smart insurance choice P: 1300 880 494 W: https://www.crmbrokers.com.au/ E: crmstrata@crmbrokers.com.au

Strong Insurance

Fast & efficient strata insurance across Australia P: 1800 934 099 W: https://www.stronginsurance.com.au/strata-quote E: admin@stronginsurance.com.au

CLOTHESLINES Lifestyle Clotheslines

Clothesline and washing line supplier & installer P: 1300 798 779 W: https://www.lifestyleclotheslines.com.au/ E: admin@lifestyleclotheslines.com.au

CLEANERS Arrow Abseiling Pty Ltd

Window cleaning, repair and maintenance P: 02 8957 3693 W: https://www.arrowabseiling.com.au/ E: contact@arrowabseiling.com.au

Waste Clear Pty Ltd

Towards a better tomorrow P: 1300 525 352 W: https://wasteclear.com.au/ E: admin@wasteclear.com.au

Sydney Gutter Cleaning

SGC are a leading team in roof and gutter services P: 02 8310 6770 W: https://www.sydneyguttercleaning.com.au/ E: info@sydneyguttercleaning.com.au

Pristine Window and Gutter Cleaning

Honesty, integrity and quality!

P: 02 9533 4476 W: https://pristinewindowandguttercleaning.com.au/ E: admin@pwgc.com.au

PROJECT MANAGEMENT Valen Project Services

Client-Side Project Management Specialists P: 02 8542 4293 W: https://valenprojects.com.au/ E: enquiries@valenprojects.com.au

PM Services Australia

Client-side Project Management Services P: 02 9221 1490 W: https://www.pmservice.com.au/ E: info@pmservice.com.au

Projx PM

Project Managers for Strata remedial projects P: 0421 274 426 W: https://www.projx.pm/ E: rossl@projx.pm

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SAFETY & SECURITY

FACILITY MANAGEMENT

QUATRIX PTY LTD

MG Facility Maintenance

Lock, Stock & Barrel Locksmiths Pty Ltd

LUNA

P: 0411 700 072 W: https://www.lsblocksmiths.com.au/ E: info@lsblocksmiths.com.au

Building and Facilities Manager P: 1800 00 LUNA (5862) W: https://www.luna.management/ E: info@luna.management

Omega Protection

First Facility Management Pty Ltd

Intercoms, Access Control, CCTV, Data, etc.

P: 02 9554 3487 W: https://www.quatrix.com.au/ E: info@quatrix.com.au

Protecting You, Your Staff & Your Assets P: 1300 636 323 W: https://www.omegaprotection.com.au/ E: mark@omegaprotection.com.au

ANTENNAS Install My Antenna

Professional TV Antenna Service For You Today P: 1300 800 123 W: https://www.installmyantenna.com.au/ E: info@installmyantenna.com.au

ROOFING Apt Roofing Pty Ltd

Everything Roofing!

P: 02 9666 7373 W: https://www.aptroofing.com.au/ E: admin@aptroofing.com.au

Leaf Shield

Leafshield Gutter Protection Specialists P: 1300 362 246 W: https://leafshield.net.au/why-leafshield/ E: info@leafsheild.net.au

PARKING PowerUp Engineering

Car Stackers, Car Hoists and Turntables P: 02 9170 0698 W: https://powerupengineering.com.au/ E: info@powerupeng.com.au

Strata Cleaning and Building Management P: 0407324503 W: https://mgfm.com.au/ E: marcel@mgfm.co

Putting You First P: 0402 083 404 W: https://firstfm.net.au/ E: admin@firstfm.net.au

RFM Facility Management Pty Ltd

Strata and Specialist Cleaners P: 1300 402 524 W: https://www.rfmfacilitymanagement.com.au/ E: nathan@rfmfacilitymanagement.com.au

BME Group

Re-Defining the Standards of Building & Facilities P: 02 8283 7531 W: https://bmegroupbuildingmanagement.com.au/ E: lachlan.hunt@bmegroup.com.au

ENERGY Arena Energy Consulting Pty Ltd

Independent Embedded Network Consulting Services P: 1300 987 147 W: https://www.arenaenergyconsulting.com.au/ E: info@arenaenergyconsulting.com.au

Embedded Network Arena

Independent Embedded Network Consulting Services P: 1300 987 147 W: https://embeddednetworkarena.com.au/ E: info@embeddednetworkarena.com.au

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