AUGUST 2023
Demand management control and EV charging
Page 10 | Altogether Group
If the previous owner swapped garages, how do I know which one is mine?
Page 14 | Premium Strata
How can I check if our strata records are up to date?
Page 22 | EYEON Property Inspections
LookUpStrata is Australia’s Top Property Blog Dedicated to Strata Living. The site has been providing reliable strata information to lot owners, strata managers and other strata professionals since 2013.
As well as publishing legislative articles to keep their audience up to date with changes to strata, this family owned business is known for their national Q&A service that provides useful responses to lot owners and members of the strata industry. They have created a national network of leading strata specialists across Australia who assist with 100s of the LookUpStrata audiences’ queries every month.
Strata information is distributed freely to their dedicated audience of readers via regular Webinars, Magazines and Newsletters. The LookUpStrata audience also has free access to The LookUpStrata Directory, showcasing 100s of strata service professionals from across Australia. To take a look at the LookUpStrata Directory, flip to the end of this magazine.
Nikki began building LookUpStrata back in 2012 and officially launched the company early 2013. With a background in Information Management, LookUpStrata has helped Nikki realise her mission of providing detailed, practical, and easy to understand strata information to all Australians.
Nikki shares her time between three companies, including Tower Body Corporate, a body corporate company in SEQ.
Nikki is also known for presenting regular strata webinars, where LookUpStrata hosts a strata expert to cover a specific topic and respond to audience questions.
Liza came on board in early 2020 to bring structure to LookUpStrata. She has a passion for processes, growth and education. This quickly resulted in the creation of The Strata Magazine released monthly in New South Wales and Queensland, and bi-monthly in Western Australia and Victoria. As of 2021, LookUpStrata now produce 33 state based online magazines a year.
Among other daily tasks, Liza is involved in scheduling and liaising with upcoming webinar presenters, sourcing responses to audience questions and assisting strata service professionals who are interested in growing their business.
https://www.lookupstrata.com.au/about-us/
→ administration@lookupstrata.com.au
Liza Jovicic Sales and Content Manager
4 Building Innovation – technology helping owners better manage their buildings
Sedgwick
6 I’ve lost $20,000 worth of lot property
Leanne Habib, Premium Strata
8 If no waterproofing was installed at construction, who is responsible for the leak?
Pierrette Khoury, Khoury Lawyers
10 Demand management control and EV charging
Allan Parker, Altogether Group
12 Is it reasonable for owners to carry pets on common property?
Matthew Jenkins, Bannermans Lawyers
14 If the previous owner swapped garages, how do I know which one is mine?
Leanne Habib, Premium Strata
16 Child window safety: is your compliance up to scratch?
Anthony Shakar, ASQB
18 Commercial decision to fix water damage issues rather than lodge a claim
Tyrone Shandiman, Strata Insurance Solutions
20 Time for an upgrade?
Tim Kurniadi, Paynter Dixon
22 How can I check if our strata records are up to date?
Michael Ferrier, EYEON Property Inspections
24 Are you aware of the Fire Safety Reforms being introduced in NSW?
Asset Strata Valuers
26 Husbands, wives and proxy forms
Rod Smith, The Strata Collective
28 Should owners be reimbursed if they improve common property without approval?
Tim Sara, Strata Choice
30 When a request for improvements to common property gets out of hand
Shane Williamson, Williamson Lawyers Pty Ltd
32 Should owners register the building for Project Intervene?
The Team at Project Intervene, NSW Department of Customer Service
34 A new way of reporting for strata schemes - NSW strata hub
Strata Community Association Australia (NSW)
38 The NSW LookUpStrata Directory
In today’s world, consumers are demanding more for less and want things done quicker and in the most cost-efficient way. This is a big issue when it comes to the management of strata buildings as you cannot take any shortcuts. With an increasing global population, the high demand of built assets in both Australia and across the world has only fueled building-related problems publicised in the media.
In Australia, at least 1 in 6 Australians now live in buildings such as apartments and townhouses, otherwise known as strata-titled properties. Nationally, this equates to over 340,000 strata schemes with an estimated value of $ 2 8 million.
When looking to safeguard our home, one of the most important and expensive assets we will own in our life, the best practice is to be proactive. Strata owners need to stay abreast of the many challenges currently faced while also futureproofing their asset(s). Although we tend to fall back on past successes experienced using traditional methods, it is important to have an openness to new technologies and innovation designed to solve problems.
When we combine innovation with technology, it can play a pivotal role in how we collect data and use information. When managing strata buildings, it is important to consider several key factors including:
• Day-to-day running expenses
• Defect identification/remediation
• Placement of and rising cost of insurance
• Capital works/maintenance plans
• Environmental factors (e.g. rising cost of energy)
• The financial implications of all the above
In partnership with industry and government bodies and by working with customers, Sedgwick are working to drive societal change, improve environmental impacts and ensure safer and higher-quality buildings for generations to come. As part of our approach, we are excited to partner with Voltin and bring one of the most advanced artificial intelligence (AI) solutions to the strata market which focuses on identifying issues and defects to building façades.
No matter the age of a building, the solution provides a complete façade health check that will assist owners to identify what underlying issues exist and the remedial action required to resolve them. The AI not only identifies but it also classifies and digitally represents building defects, whilst at the same time delivering a lower cost and more accurate solution to automated building inspection. Once the façade image capture is completed, the system then provides the geotagged images in both white light and thermal imagery for algorithmic analysis. The data is provided in a detailed yet user-friendly report that can be used by owners and or other stakeholders. white light and thermal imagery for algorithmic analysis. The data is provided in a detailed yet user-friendly report that can be used by owners and or other stakeholders. For newer buildings still within their defect liability period or warranty period, this ensures issues are detected and managed early so builders have sufficient time to rectify them. For older buildings, it provides insights into underlying issues that, if left unchecked, could result in further degradation of the building and increased costs associated with remedial repair. Owner corporations/body corporates can then implement maintenance regimes and prepare and budget for capital works programs,
all of which will assist when considering insurance and maintaining the value of the building for future sale and/ or investment.
It’s inevitable over time buildings will require remedial repairs, but it’s how they are dealt with that has the biggest impact. By adopting an alternative approach through innovative thinking complemented by technology, strata communities will reap the holistic benefits of higher-quality buildings, giving consumers a voice, forcing behavioral change and providing financial security.
To learn more about our Building Innovation, contact:
Edwina Feilen Manager, Business SolutionsP. + 61 424 750 900
E. edwina.feilen@au.sedgwick.com
For the past 20 years we have provided expert building consultancy services. As the largest home warranty consultancy specialist team in Australia, Sedgwick has extensive capability in forensic building consultancy, Technical Inspection Service (TIS), policy assessments, preparation of scopes of work, tender validation processes and construction management.
Our specialty is the management of remediation work within the residential, multi-storey residential and mixed-use strata complex landscapes.
To learn more about our integrated and customised solutions, visit SEDGWICK.COM
My survey shows my back fence line encroaches on my lot. I’ve reported the matter to the owners corporation, but they state they will not investigate the matter. At an approximate loss of $20,000, is the owners corporation bound to resolve this matter?
I purchased a villa in a strata complex. My sales contract includes a survey of the lot.
On the survey, the distance between my back shed and the fence says the width should be two mts to the fence. When I measure it, the space is only 1700mm.
I raised the discrepancy with the secretary of the owners corporation. The secretary measured their fence and found they had the same problem at their villa.
The secretary says the owners corporation will not investigate the matter further.
I’ve lost approximately four sq mts along my backyard, worth around $20,000.
Is the owners corporation bound to resolve this matter?
Does the survey corresponds with the boundaries shown on the strata plan. The survey may be incorrect.
The first question we need to ask is whether the survey corresponds with the boundaries shown on the strata plan. The survey may be incorrect.
On the assumption the survey is correct, there appears to be an encroachment on your private property. You can raise this dispute through NSW Office of Fair Trading mediation. If the owners corporation declines to attend or the mediation is unsuccessful, you can pursue your rights through NCAT. In essence, it appears you want the fence relocated to the position shown on the survey.
On a practical level, you may wish to make an agreement with the owners corporation that you equally share the costs of an independent surveyor to make a binding title determination and that, if required by the survey findings, the owners corporation will move the fence to its proper position at its sole cost.
Also, any compensation claims will need to be valued by a qualified valuer. Valuers use many methods to value property.
If the strata plan has been drawn incorrectly, the strata plan may need to be corrected and you will require legal advice on your rights.
Leanne Habib | Premium Strata info@premiumstrata.com.au
When you finance your strata project with Lannock, you are dealing with the industry experts. Having operated for nearly 20 years, our friendly team have the knowledge and experience to deliver the funds you require.
We finance capital works for owner corporations and body corporates around Australia including repairs, renovations, cladding rectification, defect rectification, strata asset renewal, professional services, litigation and re-development.
Get in touch with us to find out why borrowing should be part of the funding mix in your strata corporation.
Who would be responsible for installing waterproofing if the building didn’t have original waterproofing in the shower recess and water leaked into the lower unit?
Our shower recess is leaking water into the unit below. According to the strata committee and agent, the building did not have waterproofing when it was constructed. If the show recess was constructed without waterproofing, who would be responsible for repairing the defect when water leaked into the lower unit?
The responsibility for the repair will depend on the source of the dripping water.
This will largely depend on the source of the dripping water. You would need to determine the leak’s source, location and cause. This will affect who is responsible. At that point, a determination would be made if it is the owners corporation’s responsibility pursuant to section
106 of the Strata Schemes Management Act 2015 (“the Act”). I recommend an experienced waterproofing consultant attend and prepare a short report.
Section 106 of the Act primarily the following sections are of applicability here:
1. An owners corporation for a strata scheme must properly maintain and keep in a state of good and serviceable repair the common property and any personal property vested in the owners corporation.
2. An owners corporation must renew or replace any fixtures or fittings comprised in the common property and any personal property vested in the owners corporation.
Pierrette Khoury | Khoury Lawyers pierrette@khourylawyers.com.auREAD MORE HERE
If no waterproofing was installed at construction, who is responsible for the leak?
In a building, three electric vehicle owners were given approval to install their personal EV charging stations in their bay. Would the chargers have some built in demand management control?
If you’re thinking about EV charging, you need to have the ability to control and manage that charging system.
That’s the critical issue with these AC accelerated charges. They’re the chargers that are being sold and installed by Tesla etc. Most of these are enabled with demand management, and most of them can be programmed to have a maximum charge rate, etc. But they don’t consider the owners corporation’s usage. Owners corporations aren’t technically savvy enough to recognise the issue and impose conditions on the charger installations.
Chargers get installed and they have no demand control. That may be fine when you’ve got one or two EV chargers. But to
put it in context, a 7.2 kilowatt charger, which is the average accelerated charger for single phase, is 7.2 kilowatts at peak charge. That’s the equivalent of two and a half units’ demand. For every car, it’s two and a half lot’s power consumption. The case study on pages 17 and 18 of the presentation shows how demand varies by, say, climatic conditions or time of day, but there’s no diversity factor in a charger. If it’s on, it’s charging. It’s going hard.
Unless you have centralised control, you will be subject to demand. The 2.4 kilowatts options pose an issue as well. It’s just the scale. More cars will be able to charge before you get a problem, but you will eventually get that problem.
For strata properties, if you’re thinking about EV charging, you need to be able to control and manage that charging system. This way, no harm and no cost impost is placed on the building as a result of the aggregate charge.
Allan Parker | Altogether Group aparker@altogethergroup.com.au
At Altogether, we’re a multi-utility service provider on a mission to make the world a brighter place.
We’re passionate about creating sustainable communities. Leaders in the utility industry, we continuously lobby the government on matters to help improve customer protections. With imminent legislation changes on the way, we’re also well positioned to help Strata Managers and Body Corporates navigate their way through the new obligations and rights. That’s why we’re here to help with the Altogether Academy.
Altogether Academy is a program that will educate, empower, and support all strata managers, while covering education topics such as:
• Energy fundamentals
• Embedded networks
• Sustainable technology such as electric vehicle charging capability
• Utility data and metering
• Government reform and utility regulation
The program will give you the opportunity to learn from some of the energy industry’s most experienced voices, learn soft skills and take part in networking opportunities. Take control of your career, embrace Altogether Academy and talk to a Senior Energy Consultant today.
If pets were purchased before a pet by-law was introduced, can the by-law be enforced? Is it unreasonable to have a by-law stating owners must carry pets on common property? Some residents are physically unable to carry their pet.
An owners corporation can make a by-law prohibiting something that was previously permitted.
An owners corporation can make by-laws in ‘relation to the management, administration, control, use or enjoyment of the lots of the common property and lots of a strata scheme’ (see section 136 of the Strata Schemes Management Act 2015). This includes making by-laws which impose conditions and limitations around the keeping of pets, provided the by-laws does not offend the legislation.
Further, an owners corporation can make a bylaw prohibiting something that was previously permitted. Therefore, provided the by-law is valid, I expect that it could be enforced.
However, I think that the by-law would have validity issues or at least would be challengeable for being ‘harsh, oppressive or unconscionable’ under section 139(1) of the Strata Schemes Management Act 2015.
Our owners corporation has introduced a by-law stating owners must carry pets on common property. Is this a valid and reasonable by-law? Some lot owners cannot physically carry their pets.
Our owners corporation has requested all owners carry their pets through the building. It has been a strongly anti-pet building for 40 years and the strata committee is very aggressive against any pets, so it took 2 years to get a by-law passed. In the interim, I purchased my pets and now they want me to sign the new by-law which was introduced sometime after I purchased the pets.
The fact that the strata committee is seeking that you sign a copy of the new by-law would indicate to me that the committee is not necessarily confident in the by-law’s validity and/ or enforceability.
Matthew Jenkins | Bannermans Lawyers enquiries@bannermans.com.au
When I purchased my unit, the seller had previously swapped garage locations with another owner. The location is not convenient. How can I determine what garage is mine?
My garage is at the opposite end of the building to my unit. All other nine garages under our building are generally directly underneath each relevant unit.
The previous owner of my unit told me he had swapped garages with the previous lot owner of another unit. Can owners agree to swap garages? Would this be a decision of the owners corporation? At settlement, I was given a hand drawn layout of the unit floor plan, including the garage – but not the location of the garage.
The garages are numbered in freehand on the basement slab. How can I determine what garage is mine, and how do I change it?
Usually, garages are depicted on the strata plan and are private property. However…
Usually, garages are depicted on the strata plan and are private property. However, in older schemes, it is not unusual for the spaces to be common property with a by-law registered allocating exclusive use thereof.
You will need to obtain a copy of the strata plan and registered by-laws to determine the position. Whether you can and how you go about changing the location of your garage will depend on the outcome of that position.
Leanne Habib | Premium Strata info@premiumstrata.com.au
If the previous owner swapped garages, how do I know which one is mine?
ALL THINGS WINDOWS AND DOORS
As the market leader in window safety compliance, we believe in the importance of continued education
With warmer weather only a few short months away, NSW is about to enter its most high-risk season for child window falls
While most buildings have had window safety devices installed in line with NSW Child Window Safety Legislation, many have not maintained a regular inspection schedule to ensure the ongoing integrity of their devices The frightening reality is that many windows would fail to pass a compliance test, if assessed today
As the market leader in window safety compliance, ASQB believes in the importance of continued education around this topic and ensuring that owners ' corporations understand their ongoing responsibilities
How can I tell if my current window safety devices meet legislative requirements?
Window safety devices that meet the requirements of NSW legislation must answer ‘yes’ to the following questions
Are the keys present?
Are the devices in good working order? i.e. They have not been tampered with, damaged, or totally removed.
Can the window be locked in a vent position of 12 5cm or less?
When the lock is engaged, can it resist a force greater than 25kg?
If your answer to any of the above questions is ‘NO’, there is a high chance your windows are not compliant, in which case a professional assessment, repair, or replacement, of your window safety devices is highly recommended.
The other thing to consider when assessing the safety of your windows, is the condition of both the window frame and sashes If the window does not operate as intended, or has any structural loss of integrity, it will need to undergo a service to ensure the ongoing safety of any occupants
In the 12 months directly after the 2018 implementation of legislation, ASQB conducted an extensive industry analysis through our reinspection service. There were some alarming results.
For every 2.5 units inspected, at least 1 window failed to comply with legislation
10 38% of window safety devices were found to have failed just 12 months after being certified to comply with legislation
48% of failed devices occurred due to occupants tampering with or removing the device
Lost or missing keys contributed to a significant portion of failed inspections/ assessments
The Children's Hospital at Westmead also conducted a study in the couple of years immediately following the implementation of the NSW Child Window Safety Legislation. Some notable learnings were produced.
In 2018, the year following the strata compliance cut-off, there was a significant reduction in the number of falls recorded
Ongoing maintenance and regular device audits, in conjunction with education is highly recommended in 2019, only one year later, fall numbers increased again by 62%
Fall numbers in older buildings (where devices were retrofitted) continue to be high and have been attributed mainly to window safety devices being removed by either the parent or the child.
There is currently a statutory review of the Strata Schemes Development Act 2015 and Strata Schemes Management Act 2015 in action, with a bill expected to go before Parliament this year (2023).
As part of this review, it has been recommended that the law mandating window safety devices be amended, to make it clear that it is an owners’ corporation responsibility to ensure that window safety devices are maintained in compliance with the Management Act. This may include a requirement to conduct an annual inspection similar to annual fire safety inspections, with further oversight by NSW Fair Trading to ensure that the audits are occurring.
It is important that owners ' corporations know their ongoing compliance responsibilities around child window safety, and continue to meet legislative requirements through regular inspections, maintenance and testing of window safety devices This not only ensures protection of assets, it avoids serious risk of injury to the younger members of a strata community, and potential litigation.
Article by Anthony Shakar ASQB - Managing DirectorASQB currently services the Sydney market with our Safety Compliance Check service This includes a full safety audit of your building, and on the spot repairs or replacements of faulty devices We document and certify all our work so that you have an ongoing and up-to-date record of compliance
ASQB
window safety compliance specialist
To improve an owners corporation’s claims history, are owners corporations fixing water damage issues rather than claiming the repair on strata insurance? In what instance is this an option?
Particularly where an owners corporation is trying to improve its claims history, there will be instances when an owner or owners corporation will decide it’s not commercial to lodge a claim.
Where an owners corporation is trying to improve its claims history, there may be instances when an owner or owners corporation decide it’s not commercial to lodge a claim.
Likewise, in some instances we advise some clients to refrain from making a claim when the claim is only a few hundred dollars. In this instance, there’s no benefit. It costs the insurer more to administer the claim than what they pay out.
For significant claims, it can be a commercial decision of the owners corporation whether they want to step in and pay for the repairs. There can be an argument that the owners corporation cannot pay for repairs inside a lot, so that’s another consideration concerning water damage claims.
Particularly where an owners corporation is trying to improve its claims history, there will be instances when an owner or owners corporation will decide it’s not commercial to lodge a claim.
If an owners corporation is looking to not lodge a claim, we recommend seeking advice from your insurance adviser on this.
Tyrone Shandiman | Strata Insurance Solutions tshandiman@iaa.net.au
Look more closely at the remedial building work proposed for your strata scheme. Will the work increase the market value of the remediated properties?
An ‘upgrade’ looks beyond the immediate repair to consider a tangible return on investment.
The General Manager of Paynter Dixon’s Remedial Division, Tim Kurniadi, believes every
remedial project has scope to increase the principal equity for lot owners. It’s a matter of eyeing the opportunity.
Smart decisions on a budget
“Low scale work such as painting or replacing floor finishes can reap the value of an upgrade through simple yet smart decisions,” says Tim.
“There are multiple scenarios, such as the use of colour, or selecting particular tiles which markedly enhance the visual appeal for a minimal cost difference.”
“However, expertise in this area goes beyond the selection of materials to consider what can be achieved within the parameters of compliance, including council
requirements. For example, remedial work undertaken as exempt development has constraints for tiling, including the size of the tile.”
Design expertise can make all the difference in the early stages of a project. As a multidisciplined company, Paynter Dixon’s inhouse design team is regularly engaged to assess the upgrade opportunities.
“A lot of money can be spent in pursuit of a solution. However, our design expertise can gauge the feasibility of a specific approach before the client makes a financial commitment.”
Prior to commencing a major façade upgrade to a multistorey strata residential address in Mosman, Paynter Dixon arranged a property evaluation by an independent real estate agent, factoring in the proposed
scope of work. The ROI was accurately shown in advance, with the resulting increase to property value exceeding the cost of remediation. Working closely with the client, Paynter Dixon optimised sunlight and expansive views of Sydney Harbour, while also enhancing safety and comfort. Fullheight glass with superior thermal properties replace existing windows, renovated juliette balconies feature stainless steel balustrades, and a new automated fire system can activate fire curtains and close windows and doors in an emergency.
In the case of the residential property in Maroubra, Paynter Dixon’s early design input saw the brief evolve beyond the initial waterproofing of four apartments. Enclosed balconies now serve as internal living areas, while newly
installed guillotine windows capture sweeping views of the Maroubra coastline.
An upgrade or renovation often involves a major alteration to the built form. This is where experience in adaptation comes to the fore.
“It’s important to assemble a delivery team with specific knowledge and experience of that regulated building type. Of course, Class 2 is synonymous with multistorey residential buildings.
“As Principal Contractor, we take great care in appointing consultants who are experienced with the adaptation of Class 2 buildings because the benchmark of compliance under the Design and Building Practitioners Act is much higher. “This experience is best placed in engineering solutions which sensibly meet the standard.”
Is there any easy way to check and test the pulse of the management company?
How do owners check if their strata records are up to date? They might not have the time and energy to do a full search of the books and records at the strata manager’s office.
Getting a third party like EYEON is the easiest way to do this.
Owners are entitled to inspect the records. It involves effort, and perhaps they’re unfamiliar with what to look for or where to look. Search businesses like EYEON can help. We often get approached by owners, asking us to inspect the records. Maybe they’re looking for something, and the strata manager’s telling them it’s unavailable, but it should be. Usually, it’s related to some dispute that’s going on in the building. Owners may want to check that the records are up to date.
Getting a third party like EYEON is the easiest way to do this. It will cost about $330 for a search company to search the records and give you a report. It’s not a big cost if you want that peace of mind. You can then look at ways that you could improve the records.
Some owners want to lift the standard of the building or the standard of the community, and getting a snapshot of how the building’s run recently is really valuable.
I was on a strata committee in a building where I owned an apartment. We asked the strata manager if they could provide a monthly report on where things were up to. We had a few insurance issues and a few maintenance issues that kept recurring, and we wanted to make sure things were moving along. That worked quite well. It helped the communication between the strata manager and the committee.
Michael Ferrier | EYEON Property Inspections michael.ferrier@eyeon.com.au
THE INTRODUCTION OF FIRE SAFETY REFORMS IS AIMED AT IMPROVING COMPLIANCE WITH FIRE SAFETY REGULATIONS AND REDUCING LIFE SAFETY RISKS, PROPERTY DAMAGE, AND THE OCCURRENCE AND COSTS OF FIRE SAFETY DEFECTS IN BUILDINGS.
The reforms were made to the Environmental Planning and Assessment (Development Certification and Fire Safety) Regulation in December 2022 and are based on recommendations from a report commissioned by the Office of the Building Commissioner, which sought to enhance fire safety in both new and existing buildings.
The specific changes in the reforms include:
1. Increased involvement of Fire and Rescue NSW (FRNSW) in reviewing non-standard fire safety design proposals - This aims to ensure that fire safety measures in buildings meet the required standards and are adequate to handle potential fire incidents.
2. Introduction of an independent checker role
- This independent checker is responsible for assessing newly installed fire safety measures before buildings are occupied, ensuring that they meet the necessary standards.
3. Improved documentation of fire safety measures
- The reforms standardise documentation and simplify the amendment processes for fire safety measures. This streamlines the documentation process and ensures that fire safety measures are well-documented and easy to understand.
4. Mandating procedures for the maintenance of fire safety measures - The reforms require building owners or operators to follow specific procedures for the regular maintenance of fire safety measures. This ensures that these measures remain effective and operational over time.
Additionally, the reforms introduce changes to the Fire Safety Schedule (FSS), which plays a vital role in ensuring that a building’s fire safety measures are installed and maintained to meet minimum performance standards. The FSS specifies the fire safety measures applicable to a building and must be issued by a council, registered certifier, or consent authority in various situations related to building use or construction.
From 1 August 2023, FSSs must be issued using a standard template form published by the Government, making the process more consistent and accessible. Existing buildings are not required to use the new template unless a new schedule is needed. This standardised template aims to provide a clear and straightforward format for practitioners and stakeholders to understand and implement fire safety measures effectively.
13th Feb 2023
Councils / certifiers able to correct minor errors in Fire Safety Schedules or to replace a missing schedule.
Builders required to lodge Fire Safety Certificate with Building Compliance Declaration.
1st Aug 2023
Owners, developers and certifiers consulting with Fire and Rescue NSW on performance solutions.
Councils / certifiers required to use the Fire Safety Schedule template
13th Feb 2025
13th Feb 2025, or 18 months after an accreditation scheme is approved (whichever occurs first)
Building owners applying mandatory procedures for maintaining fire safety measures.
Building owners required to use accredited person(s) to certify newly installed fire safety measures.
All Strata Managers need to be aware of these new changes when they are obtaining their annual fire safety certificate for the properties managed. It is now essential that Strata Managers ensure that the reforms made as of this month, and any recommendations made by their fire safety engineer or practitioner, are implemented as per the Design and Building Practitioners Act 2020 No 7 and in accordance with the Australian Standards 1851-2012. Building owners (including the Owners Corporation) are responsible to ensure that any new FSS is compliant with the new reforms.
Overall, these fire safety reforms aim to create safer buildings and reduce the impact of fires on human lives and properties by ensuring that fire safety measures are designed, installed, and maintained to the required standards.
For more information, go to the Fact Sheet provided by Dept of Fair Trading plus the Office of the Building Commissioner report - Improving Fire Safety in New and Existing Buildings
If a husband and wife are coowners, whose name needs to be on the proxy form and who needs to sign that proxy form?
On a submitted proxy form, the wife, as a co-owner of the lot, was indicated as the proxy for an AGM. On the night of the AGM, it was advised the wife could not attend, and the proxy was changed to the husband. The change indicated the person who initially completed the proxy form did not make the change. Is this allowed?
If the lot owner makes the change and initials the change, then sends in the proxy form, that’s fine.
It all depends on who makes the change. It would be better for the lot owner to get organised and send the proxy form in before the AGM so this question is not raised.
If the lot owner makes the change and initials the change, then sends in the proxy form, that’s fine. Let’s say the recipient of the proxy was originally the wife, and this is changed to the husband. If the husband makes that change, they’re not the one who was meant to complete the form. That’s an invalid form, and I would deal with that on the night of the AGM.
Rod Smith | The Strata Collective rsmith@thestratacollective.com.auThe Strata Collective was formed with a simple goal –to provide a professional strata management service to clients who want a close, personal relationship with their Strata Manager.
We are a next generation Strata Management business that you can count on.
Find out more about our award-winning services at thestratacollective.com.au
READ MORE HERE
If alterations or improvements have been made to common property without approval, should the lot owner be reimbursed?
The exterior of our eight villa complex needs painting. At the AGM, we decided there was not enough money available to carry out the works, and further discussion would occur later if levies were available.
Three owners would not wait and, without approval, paid to have their villas painted. A year later, we had enough owners corporation funds to paint the remaining five villas.
The three villas who paid for painting have requested the owners corporation reimburse them.
If alterations or improvements have been made to common property without approval, should the lot owner be reimbursed? Would this apply in our case?
An owners corporation is under no obligation to reimburse a lot owner who has chosen to repair or maintain common property by their own accord.
Section 111 of the Strata Schemes Management Act 2015 (NSW) (‘the Act’) expressly prohibits an owner from undertaking work to common property unless they are authorised:
1. by the owners corporation:
a. by special resolution; or
b. in accordance with its by-laws; or
2. by any other way mentioned in Part 6 of the Act, such as:
a. by special resolution authorising an owner to add to, alter or erect new structures on common property;
b. undertaking cosmetic work or minor renovations;
c. by way of a licence to use common property; or
d. by way of a lease of part of the common property.
On that basis, an owners corporation is under no obligation to reimburse a lot owner who has chosen to repair or maintain common property by their own accord.
The owners corporation is fundamentally responsible for and therefore has control over who performs work to common property.
This is not to say that an owners corporation cannot enter into an agreement with an owner about such matters (either before or after works).
If an owners corporation were to decide to approve unauthorised works retrospectively, a special resolution would be required in accordance with section 111(c) of the Act.
Tim Sara | Strata Choice tsara@stratachoice.com.auA R E Y O U R O W N E R S A D E Q U A T E L Y
I N S U R E D ?
Approval was given for an owner to update plants and mulch in a common property garden bed. The owner then ordered masonry blocks and pavers. The owners corporation stepped in, and now the owner wants to go to meditation. Can the OC revoke the initial approval?
Last year, an owner in our 17 villa complex requested approval to change a common garden bed outside their villa. The owners corporation approved the renewal of plants and mulch in the garden.
A few months later, despite not having approval for further work, the owner ordered besser blocks to build a small retaining wall and pavers to place in front of their lot.
The owners corporation refused to approve the use of these materials and has suggested an alternative material that is in keeping with the appearance of the common property.
The owner wants to go to mediation. Can we revoke the original approval? The owners corporation would like to complete the garden using the appropriate materials.
Review the registered by-laws for any special by-laws which may be relevant, and especially consider the by-law which relates to the appearance of lots.
My suggestion is to review the registered by-laws for any special by-laws that may be relevant and especially consider the by-law relating to the appearance of lots. This is by-law 12 of the model by-laws in the Strata Schemes Management Regulation 2016, the model by-law states:
1. The owner or occupier of a lot must not, without the prior written approval of the owners corporation, maintain within the lot anything visible from outside the lot that, viewed from outside the lot, is not in keeping with the rest of the building.
2. This by-law does not apply to the hanging of any clothing, towel, bedding or other article of a similar type in accordance with by-law 14.
The strata committee should form a view on whether the plants, besser blocks, pavers, etc., are visible from outside the lot and not in keeping with the rest of the buildings.
For example, it may be that the besser blocks are not in keeping because they are not used anywhere else within the property. It may be that the pavers are in keeping but not in the colour grey. As you have indicated in your question, changing the materials may change whether something is in keeping with the rest of the buildings.
In relation to revoking the approval, based on your question, my understanding is that the approval was limited to renewing the plants. The strata committee should consider whether the approval involved replacing the plants with the same or similar species or if approval was given to change the plants entirely to a different species.
Revoking the approval may raise the question of why the approval was granted in the first place. If the approval was granted with knowledge of what was going to be planted, there could be an inference that the owners corporation had accepted the new plants were in keeping and it is now seeking to change its position for other reasons.
If the approval did not cover the besser blocks and pavers, the owners corporation may consider prohibiting the installation of these materials by refusing to grant written approval. Reasons should be provided if the approval is refused.
As the property is lot property, as opposed to common property, the owners corporation cannot complete the garden without permission from the lot owner.
The owners corporation should consider attending mediation with the owner with the aim of reaching an agreement. The mediation itself is confidential. However, the Tribunal has the power to make orders to give effect to any agreement arising out of mediation.
Please note that as the facts and details provided are very limited, my answer is not intended to be legal advice and does not address the legal issues and your legal rights and obligations. To obtain legal advice, I recommend speaking with a legal practitioner who specialises in strata law.
Shane Williamson | Williamson Lawyers Pty Ltd shane@williamsonlawyers.com.au
We understand that choosing the right people to upgrade the facade of your building is one of the biggest decisions a Strata Committee can make.
Our mission is to make that decision as informed as possible whilst ensuring the project itself is painless for both the Committee and the building owners.
Over 30 years in the industry means CPR has a deep understanding of client needs. We know that providing a professional process - on time and in budget - is just as important as delivering a flawless final result.
Call us today for a no obligation consultation on 1 1800 322 223 or visit our website at w www paintlab com au
Our building has defects. As a lot owner not on the committee, how do I ensure we register our building for Project Intervene?
I am a lot owner not on the committee but certainly involved in my building. I know our building has severe defects. I’ve heard about Project Intervene. Do I jump on the Project Intervene site and fill in the registration form so our building is registered before the 30 November deadline? What is the first step to become involved?
If an owner is concerned about defects, please raise Project Intervene with your strata manager or the strata committee and an agreement can be reached to register for the program.
We prefer the registration form is completed by an authorised representative rather than an individual owner. We’re looking at serious defects in the common property, so if an individual owner has noticed something in the common property, please raise this with your strata manager or the strata committee, and an agreement can be reached to register for the program.
The 30 June deadline was recently updated to 30 November. This sounds like a fair way away, but you really need to start getting organised to make that deadline. When it comes to registration, the sooner, the better.
It’s an easy process to register for Project Intervene. We have information available on our web page. Try to provide as much information as possible so we can consider the application and see if your building meets the eligibility criteria. We may reach out to the strata manager to seek further information. If you’re unsure if you meet Project Intervene criteria, we suggest you still register and Fair Trading may still be able to assist.
The Team at Project Intervene
NSW Department of Customer Service
Strata Community Association (SCA NSW) is the peak professional industry body and consumer advocate for Strata and Community Title Management in New South Wales. Membership includes strata managers, support sta , and strata service providers to the industry. SCA (NSW) has in excess of 3,000 members who help oversee, advise or manage over 750,000 lots in NSW. SCA (NSW) champions consumer rights and advocates for the highest industry standards and professionalism.
Selecting a strata manager is crucial to the e cient running of your property. To help you make this decision we have swept through best industry practice and advice to unpack the top six considerations when engaging a strata management service.
Service is an expected but o en underappreciated quality, and critical in ensuring your property’s integrity and security. From being responsive to emails and phone calls, to providing assistance in a timely manner, it is important to document service levels in your agreement. This may include responding to maintenance requests swi ly, e cient communications, cleanliness and maintenance, insurances and other statutory obligations.
Of all the qualities needed in a manager, broad experience and a professional a itude are paramount. All Owners Corporations have unique needs, so it’s important to have comprehensive knowledge of di erent types of properties. Look for membership with Strata Community Association, or in NSW, compliance with the SCA (NSW) Professional Standards Scheme.
Ask the right questions to ascertain skills and establish credentials. A qualified strata manager will be well versed in finance, commerce, residential and commercial, liability, leasing and more. They will have appropriate educational and professional backgrounds and be members of the relevant industry bodies. There are 3 licence levels in NSW, the minimum being a Certificate of Registration (Class 3 agent), then managers progress towards a Class 2 licence, business leaders then require a Class 1 licence.
Your candidate should possess strong industry knowledge, especially around legislation. It is an advantage to your property that they have detailed understanding of state regulations, as well as a sense of current issues. This makes a significant di erence with e ciency and cost e ectiveness.
Regular reporting is essential in making informed decisions, so it is important to understand your potential manager’s capabilities. Reports establish an e cient system to understand complex information, analyse trends, maintain meeting records, and meet maintenance requirements. A good strata service will utilise comprehensive reports and take the time to support you to understand the information.
The most common conflict in building management arises from poor communication. The terms and conditions when engaging a strata manager should be clear on both sides to ensure there are no grey areas. Se ing clear expectations helps give both sides certainty and e ciency.
The ideal strata manager should be approachable and transparent, with e ective communication and people skills. They should also have a genuine interest in contributing positively to the industry.
Owners corporations in the City of Sydney government area are eligible to apply for a green building grant.
Applications open Tuesday 25 July and close Tuesday 22 August. If successful, funding is for projects from 1 January 2024.
Funding available:
• up to $15,000 for 1st year NABERS energy and water ratings, action plans and solar feasibility studies
• $5,000 for 2nd year NABERS energy and water ratings
Find out more about the City of Sydney’s green building grants .
For further questions, email the grants team at communitygrants@cityofsydney.nsw.gov.au .
LookUpStrata
Australia’s Strata Title Information Site
W: https://www.lookupstrata.com.au/
E: administration@lookupstrata.com.au
Strata Community Association
P: 02 9492 8200
W: https://www.strata.community/
E: admin@strata.community
Owners Corporation Network
The Independent Voice of Strata Owners
W: https://ocn.org.au/
E: enquiries@ocn.org.au
Your Strata Property
Demystifying the legal complexities of apartment living
W: https://www.yourstrataproperty.com.au/
E: amanda@yourstrataproperty.com.au
LUNA
Building and Facilities Manager
P: 1800 00 LUNA (5862)
W: https://www.luna.management/
E: info@luna.management
First Facility Management Pty Ltd
Putting You First
P: 0402 083 404
W: https://firstfm.net.au/
E: admin@firstfm.net.au
RFM Facility Management Pty Ltd
Strata and Specialist Cleaners
P: 1300 402 524
W: https://www.rfmfacilitymanagement.com.au/
E: nathan@rfmfacilitymanagement.com.au
Elite Building Managers Australia
Education for Building Managers
P: 0420 520 976
W: https://www.elitebma.com/
E: matt@elitebma.com
Ki Creative Design
Purposeful Design Solutions
P: 0451 541 006
E: kiara.mcilroy@gmail.com
Mimor
Connecting People – Creating Communities
P: 1300 064 667
W: https://www.mimor.com.au/
E: info@mimor.com.au
Stratabox
Building Confidence
P: 1300 651 506
W: https://stratabox.com.au/
E: contact@stratabox.com.au
Urbanise
Automate your workload to increase efficiency.
P: 1300 832 852
W: https://www.urbanise.com/
E: marketing@urbanise.com
Resvu
Customer Service Software for Strata
P: 08 7477 8991
W: https://resvu.io/
E: enquiries@resvu.com.au
StrataMax
Streamlining strata
P: 1800 656 368
W: https://www.stratamax.com/
E: info@stratamax.com
MYBOS
Building Management - Residential & FM Schemes
P: 1300 912 386
W: https://www.mybos.com.au/
E: sam@mybos.com.au
StrataVault
Connecting people, processes, and applications
P: 1300 082 858
W: https://globalvaults.com.au/
E: team@thestratavault.com
Network Pacific Strata Franchise
Join our successful team
P: 03 9999 5488
W: www.networkpacificstratafranchise.com.au/
E: networkpacific@franchisedevelopments.com.au
Sedgwick
Building Consultancy Division & Repair Solutions
W: https://www.sedgwick.com/solutions/global/au
E: sales@au.sedgwick.com
QIA Group
Comapliance Made Easy
P: 1300 309 201
W: https://www.qiagroup.com.au/
E: info@qiagroup.com.au
BIV Reports
Specialist in Strata Compliance Reports
P: 1300 107 280
W: https://www.biv.com.au/
E: biv@biv.com.au
GQS
Quantity Surveyors & Building Consultants
P: 1300 290 235
W: https://gqs.com.au/
E: info@gqs.com.au
Seymour Consultants
Body Corporate Report Specialists
W: https://www.seymourconsultants.com.au/
E: info@seymourconsultants.com.au
Roscon
Property services & facilities management
P: 1800 767 266
W: https://www.roscon.com.au/
E: info@roscon.com
Budget Vals
Built For Strata
P: 1300 148 150
W: https://www.budgetvals.com.au/
E: reports@budgetvals.com.au
Leary & Partners
Quantity surveying services since 1977
P: 1800 808 991
W: https://www.leary.com.au/
E: enquiries@leary.com.au
Mabi Services
Asbestos, Safety & Building Consultants
P: 1300 762 295
W: https://www.mabi.com.au/
E: info@mabi.com.au
Forte Asset Services
FIRE | ELECTRICAL | HVAC
P: 1300 920 752
W: https://www.forteassetservices.com.au/
E: info@forteas.com.au
Quality Building Management
keeping your buildings legally compliant and safe
P: 1300 880 466
W: https://qbm.com.au/
E: inspections@qbm.com.au
HFM Asset Management Pty Ltd
Leaders in Building Efficiency
P: 0407 734 260
W: https://www.hfmassets.com.au/
E: david.chokolich@hfmassets.com.au
CORE Consulting Engineers
Delivering 360° engineering solutions for strata
P: 02 8961 3250
W: https://coreconsultingengineers.com.au/
E: admin@core.engineering
Auric Projects
Managing clients
P: 02 9918 2200
W: https://auricprojects.com.au/
E: info@auricprojects.com.au
Independent Inspections
Sinking Fund Forecast, Insurance Valuations, OHS
P: 1300 857 149
W: http://www.iigi.com.au/
E: admin@iigi.com.au
Solutions in Engineering
Quality Reports On Time, Every Time!
P: 1300 136 036
W: https://www.solutionsinengineering.com/
E: enquiry@solutionsinengineering.com
Landlay Consulting Group
A Strata Remedial Consultancy
P: 02 8095 8556
W: https://www.landlay.com.au/
E: admin@landlay.com.au
EYEON Property Inspections
Buy and Sell with More Confidence
P: 1300 798 274
W: https://www.eyeon.com.au/
E: info@eyeon.com.au
Rawlinsons
Calculated Confidence
P: 08 9424 5800
W: https://www.rawlinsonswa.com.au/
E: info@rawlinsonswa.com.au
Covid19 Plans
Covid19 Safety Plans for Strata
P: 1300 828 344
W: https://covid19plans.com.au/
E: plans@covidplans.com.au
Strataregister.com Pty Ltd
Find the Strata / CT Manager for your property
P: 0411 483 249
W: https://www.strataregister.com/
E: hello@strataregister.com
Kerin Benson Lawyers Pty Ltd
Specialised Legal Advice for Strata
P: 02 8706 7060
W: https://kerinbensonlawyers.com.au/
E: enquiries@kerinbensonlawyers.com.au
Madison Marcus Law Firm
Be Empowered
P: 131 529
W: https://www.madisonmarcus.com.au/
E: strata@madisonmarcus.com.au
Holman Webb Lawyers
Body Corporate Disputes & Litigation Specialists
P: 07 3235 0100
W: https://www.holmanwebb.com.au/
E: shane.roberts@holmanwebb.com.au
RC & CO Lawyers
Effective, resource, clear.
P: 1300 072 626
W: https://www.rccolawyers.com/
E: assistant@rccolawyers.com
Royer Mace Lawyers
Your Property is our Priority
P: 0434 388 898
W: https://royermace.com.au/
E: solon@royermace.com.au
Bugden Allen Graham Lawyers
Australia’s leading strata law experts
P: 02 9199 1055
W: https://bagl.com.au/
E: info@bagl.com.au
JS Mueller & Co Lawyers
Specialist ‘Plain English’ NSW Strata Lawyers
W: https://www.muellers.com.au/
E: enquiries@muellers.com.au
Khoury Lawyers Pty Ltd
Client focused, Results Driven
P: 0415 459 486
W: https://khourylawyers.com.au/
E: pierrette@khourylawyers.com.au
Williamson Lawyers
A construction and strata lawyer ready to listen
W: https://www.williamsonlawyers.com.au/
E: shane@williamsonlawyers.com.au
Douglas Cheveralls Lawyers
The Go-To Strata Lawyers
P: 08 9380 9288
W: https://www.dclawyers.com.au/
E: office@dclawyers.com.au
Bannermans Lawyers
High Quality Specialist Legal Services
P: 02 9929 0226
W: https://www.bannermans.com.au/
E: enquiries@bannermans.com.au
Grace Lawyers
Know. Act. Resolve.
W: https://gracelawyers.com.au/
E: enquiries@gracelawyers.com.au
Speirs Ryan
P: 02 9248 3400
W: https://www.speirsryan.com.au/
E: ssaw@speirsryan.com.au
Watson & Watson Lawyers
“when experience matters”…..
P: 02 9221 6011
W: https://www.watsonandwatson.com.au/
E: richard@watsonandwatson.com.au
Premium Strata
Diamond-Class strata management agency
P: 02 9281 6440
W: https://www.premiumstrata.com.au/
E: info@premiumstrata.com.au
The Strata Collective
A next generation strata manager. People matter.
P: 02 9879 3547
W: https://www.thestratacollective.com.au/
E: rsmith@thestratacollective.com.au
Bridge Strata P/L
The bridge between you and your corporation
P: 02 6109 7700
W: https://bridgestrata.com.au/wp/
E: jan@bridgestrata.com.au
Bright & Duggan
Strata Professionals
P: 02 9902 7100
W: https://bright-duggan.com.au/
E: customercare@bright-duggan.com.au
Civium Communities
When you build trust, you build a community
P: 1300 724 256
W: https://civium.com.au/
E: clientservices@civium.com.au
Vital Strata
Strata Made Simple
P: 02 9008 1112
W: https://www.vitalstrata.com.au/
E: hello@vitalstrata.com.au
ASM – Australian Strata Management
Helping Strata Communities Thrive
P: 1300 777 276
W: https://asmstrata.com.au/
E: administration@mbcm.com.au
Sky Living Strata
Providing a superior customer experience
P: 02 9299 1100
W: https://www.skylivingstrata.com.au/
E: enquiries@skylivingstrata.com.au
Townhouse Strata PTY Ltd
Strata Management with a Difference
P: 02 4971 0363
W: https://www.townhousestrata.com.au/
E: alan@townhousestrata.com.au
Strata Central
Boutique Strata Management Services
W: https://stratacentral.com.au/
E: enquiries@stratacentral.com.au
Acumen Strata
Tailored Strata Management Solutions
P: 02 7253 5820
W: https://www.acumenstrata.com.au/
E: info@acumenstrata.com.au
Quantum United Management
Creating vibrant and connected communities
P: 61 383 608 800
W: https://www.quantumunited.com.au/
E: info@quantumunited.com.au
Strata Insurance Solutions
Protecting owner assets is who we are
P: 1300 554 165
W: https://www.stratainsurancesolutions.com.au/
E: info@stratainsurancesolutions.com.au
Whitbread Insurance Brokers
Empower Your Vision
P: 1300 424 627
W: https://www.whitbread.com.au/
E: info@whitbread.com.au
CHU Underwriting Agencies Pty Ltd
Specialist Strata Insurance Underwriting Agency
W: https://www.chu.com.au/
E: info@chu.com.au
Strata Community Insurance
Protection for your strata property. And you.
P: 1300 724 678
W: https://www.stratacommunityinsure.com.au
E: myenquiry@scinsure.com.au
Flex Insurance
Your Cover Your Choice
P: 1300 201 021
W: https://www.flexinsurance.com.au/
E: info@flexinsurance.com.au
Driscoll Strata Consulting
Knowledge | Experience | Service
P: 0402 342 034
W: https://driscollstrataconsulting.com.au/
E: enquiries@driscollstrataconsulting.com.au
MJ Engineering Projects
Remedial Consultant Engineers
P: 1300 571 991
W: https://mjengineeringprojects.com.au/
E: info@mjengineeringprojects.com.au
Klaar
The Strata Building Specialists
P: 02 8003 4547
W: https://klaar.com.au/
E: build@klaar.com.au
Altogether Group
Power.Water.Data
P: 1300 803 803
W: https://altogethergroup.com.au/home-business/
E: eaustin@altogethergroup.com.au
ENM Solutions
Providing Solutions for Embedded Networks
P: 1300 000 366
W: https://www.enmsolutions.com.au/
E: info@ENMSolutions.com.au
Energy On Pty Ltd
P: 1300 323 263
W: https://www.energyon.com.au/
E: EnergyServices@EnergyOn.com.au
McIntosh Electrical Pty Ltd
Powered by Trust
P: 1300 627 727
W: https://www.mcintoshelectrical.com.au/
E: jenny@mcintoshelectrical.com.au
EMERLITE ELECTRICAL SERVICES
We Answer The Phone - No Job Too Big Or Small
P: 07 5591 9191
W: https://www.emerlite.com.au/
E: office@emerlite.com.au
Strata Guardian
Fight low returns and rising levies with us.
P: 1300 482 736
W: https://www.strataguardian.com/
E: contact@strataguardian.com
Linkfire Pty Ltd
Your Essential Safety Partner
P: 1300 669 439
W: http://www.linkfire.com.au/
E: sales@linkfire.com.au
Chief AFSS Services
YOUR AFSS COMPLIANCE IS OUR PRIORITY
P: 0405 932 458
W: https://afssfirechief.com.au/
E: melanie@chiefmechanicalservices.com
2020 Fire Protection
Experts in Fire Protection for Strata
P: 1300 340 210
W: https://www.2020fireprotection.com.au/
E: service@2020fire.com.au
Fire Safety Constructions
Compliant Specialist since 1999
P: 02 9945 3499
W: http://www.firesafetyconstruction.com.au/
E: info@firesafetyconstructions.com.au
Betta Fire Protection
Compliance you can trust
P: 02 8669 9108
W: https://bettafireprotection.com.au/
E: info@bettafireprotection.com.au
Humenergy
People, innovation and value sharing
P: 1300 322 622
W: https://www.humenergy.com.au/
E: Info@humenergy.com.au
The Green Guys Group
Austalia’s Leading Energy Saving Partner
W: https://greenguys.com.au/
E: sean@greenguys.com.au
Arena Energy Consulting Pty Ltd
Independent Embedded Network Consulting Services
P: 0452 411 247
W: https://www.arenaenergyconsulting.com.au/
E: joseph@arenaenergyconsulting.com.au
Strata Energy Services
Simplifying Energy For Strata
P: 1300 060 111
W: http://www.strataenergyservices.com.au/
E: info@strataenergyservices.com.au
Stormwater Sydney
Inspection, Repair and Maintenance of drainage assets
P: 1300 741 003
W: https://stormwatersydney.com/
E: admin@stormwatersydney.com
HYDRAULICA Pty Ltd
Specialise in Drain & Pipe Cleaning
W: https://www.hydraulica.com.au/
E: darren@hydraulica.com.au
Mr Washer, Plumber To The Rescue
Over 30 years serving Sydney Strata buildings
P: 02 8583 2360
W: plumbertotherescue.com.au/strata-commercial.html
E: jobs@mrwasher.com.au
Fair Water Meters
Retrofit sub-metering specialists
P: 1300 324 701
W: https://fairwatermeters.com.au/
E: info@fairwatermeters.com.au
Superseal Protective Coatings (SPC)
Waterproofing & Epoxy Specialists
P: 02 9774 1004
W: https://www.spcau.com/
E: info@spcau.com
Danrae Group
Remedial Waterproofing & Building Specialists
P: 1800 326 723
W: https://www.danraegroup.com.au/
E: enquiries@danrae.com.au
Asset Strata Valuers
Leaders in Strata Property Valuations
P: 1800 679 787
W: https://assetstratavaluers.com.au/
E: workorders@assetstratavaluers.com.au
Adelaide StrataVal
Strata & Community Insurance Valuations
P: 08 7111 2956
W: https://www.strataval.com.au/
E: valuations@strataval.com.au
& DOORS
Windowline Pty Ltd
Replacement window and door specialists
P: 02 8304 6400
W: https://windowline.com.au/
E: info@windowline.com.au
ASQB Pty Ltd
Window & Door Repairs + Window Safety Compliance
P: 02 9785 7893
W: https://www.asqb.com.au/
E: service@asqb.com.au
The Window Guy
Don’t choose any guy, choose The Window Guy!
P: 1300 663 664
W: https://www.thewindowguy.com.au/
E: info@thewindowguy.com.au
Select Window Installations
Windows & door replacement specialists
P: 02 9938 1500
W: https://www.selectwindows.com.au/
E: sales@selectwindows.com.au
Higgins Coatings Pty Ltd
Specialist painters in the strata industry
W: https://www.higgins.com.au/
E: info@higgins.com.au
CPR Facade Upgrade Specialists
We clean, repair & repaint multi-storey buildings
P: 0493 651 643
W: https://cprfacadeupgrades.com.au/
E: info@facadeupgrades.com.au
Dulux Property Services
Total Building Maintenance & Remedial Solutions
P: 0411 152 430
W: https://www.duluxconstructionsolutions.com.au/
E: propertyservice@dulux.com.au
3 Colours Painting Services
3 Colours Painting Services
P: 1300 883 635
W: https://3colours.com.au/
E: 3colours@3colours.com.au
Terra Australis Painting Services
Terra Australis Painting Services
P: 0497 545 289
W: https://www.terraaustralispainting.com.au/
E: info@terraaustralispainting.com.au
Strata Solve
Untangling strata problems
P: 0419 805 898
W: https://stratasolve.com.au/
E: chris@stratasolve.com.au
Insight Resolutions
Reconcile and rebuild through mediation
P: 0413 334 633
W: https://insightresolutions.com.au/
E: vad.mediation@gmail.com
sharonbennie – Property Recruitment
Matching top talent with incredible businesses
P: 0413 381 381
W: https://www.sharonbennie.com.au/
E: sb@sharonbennie.com.au
Property Recruitment Partners
Recruitment Solutions Tailored for You
P: 02 8313 5591
E: aaron@propertyrecruitmentpartners.com.au
StrataLoans
The Experts in Strata Finance
P: 1300 785 045
W: https://www.strata-loans.com/
E: info@strata-loans.com
Lannock Strata Finance
The Leading Strata Finance Specialist
P: 1300 851 585
W: https://lannock.com.au/
E: strata@lannock.com.au
Austrata Finance
Pay Now or Pay Later: It’s Your Choice®
P: 1300 936 560
W: https://austratafinance.com.au/
E: info@austratafinance.com.au
Innovative Lift Consulting Pty Ltd
Australia’s Vertical Transportation Consultants
P: 0417 784 245
W: https://www.ilcpl.com.au/
E: bfulcher@ilcpl.com.au
The Lift Consultancy
Trusted Specialised Advice
P: 07 5509 0100
W: https://theliftc.com/
E: sidb@theliftc.com
ABN Lift Consultants
A team of friendly, open minded professionals
P: 0468 659 100
W: https://www.abnlift.com/
E: andrew@abnlift.com
Tinworth & Co
Chartered Accountant & Strata Auditors
P: 0499 025 069
W: https://www.tinworthaccountants.com.au/
E: caren.chen@tinworth.com
Matthew Faulkner Accountancy
Strata Auditing specialists
P: 0438 116 374
W: https://www.mattfaulkner.accountants/
E: matt@mattfaulkner.accountants
QUATRIX PTY LTD
Intercoms, Access Control, CCTV, Data, etc.
P: 02 9554 3487
W: https://www.quatrix.com.au/
E: info@quatrix.com.au
Lock, Stock & Barrel Locksmiths Pty Ltd
P: 0411 700 072
W: https://www.lsblocksmiths.com.au/
E: info@lsblocksmiths.com.au
Macquarie Locksmiths & Security
Trusted Master Locksmiths since 1981
P: 02 9887 3433
W: https://www.macquarielocksmiths.com.au/
E: sales@macquarielocksmiths.com.au
Groundfloor™
Australian parcel, mail, and refrigerated lockers
P: 03 9982 4462
W: https://groundfloordelivery.com/
E: ask@groundfloordelivery.com
Apt Roofing Pty Ltd
Everything Roofing!
P: 02 9666 7373
W: https://www.aptroofing.com.au/
E: admin@aptroofing.com.au
ANTENNAS
Install My Antenna
Professional TV Antenna Service For You Today
P: 1300 800 123
W: https://www.installmyantenna.com.au/
E: info@installmyantenna.com.au
Valen Project Services
Client-Side Project Management Specialists
P: 02 8542 4293
W: https://valenprojects.com.au/
E: enquiries@valenprojects.com.au
Lifestyle Clotheslines
Clothesline and washing line supplier & installer
P: 1300 798 779
W: https://www.lifestyleclotheslines.com.au/
E: admin@lifestyleclotheslines.com.au
Actualised Industries
A breath of fresh air
P: 1300 728 760
W: https://www.actualisedindustries.com.au/
E: admin@actualisedindustries.com.au
Arrow Abseiling Pty Ltd
Window cleaning, repair and maintenance
P: 02 8957 3693
W: https://www.arrowabseiling.com.au/
E: contact@arrowabseiling.com.au