The NSW Strata Magazine | August 2024

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The NSW STRATA MAGAZINE

AUGUST 2024

What’s the magic number of members on the committee?

Page 12 | Premium Strata

New committee, new goalswhat about the 10 year plan?

Page 20 | QIA Group

Strata plan vs. common property memorandum: Who’s responsible for the roof membrane?

Page 30 | The Strata Collective

About Us

LookUpStrata is Australia’s Top Property Blog Dedicated to Strata Living. The site has been providing reliable strata information to lot owners, strata managers and other strata professionals since 2013.

As well as publishing legislative articles to keep their audience up to date with changes to strata, this family owned business is known for their national Q&A service that provides useful responses to lot owners and members of the strata industry. They have created a national network of leading strata specialists across Australia who assist with 100s of the LookUpStrata audiences’ queries every month.

Strata information is distributed freely to their dedicated audience of readers via regular Webinars, Magazines and Newsletters. The LookUpStrata audience also has free access to The LookUpStrata Directory, showcasing 100s of strata service professionals from across Australia. To take a look at the LookUpStrata Directory, flip to the end of this magazine.

Nikki began building LookUpStrata back in 2012 and officially launched the company early 2013. With a background in Information Management, LookUpStrata has helped Nikki realise her mission of providing detailed, practical, and easy to understand strata information to all Australians.

Nikki shares her time between three companies, including Tower Body Corporate, a body corporate company in SEQ.

Nikki is also known for presenting regular strata webinars, where LookUpStrata hosts a strata expert to cover a specific topic and respond to audience questions.

Liza came on board in early 2020 to bring structure to LookUpStrata. She has a passion for processes, growth and education. This quickly resulted in the creation of The Strata Magazine released monthly in New South Wales and Queensland, and bi-monthly in Western Australia and Victoria. As of 2021, LookUpStrata now produce 33 state based online magazines a year.

Among other daily tasks, Liza is involved in scheduling and liaising with upcoming webinar presenters, sourcing responses to audience questions and assisting strata service professionals who are interested in growing their business.

Learn more here → https://www.lookupstrata.com.au/about-us/ You can contact us here → administration@lookupstrata.com.au

www.lookupstrata.com.au

plan vs. common property memorandum: Who’s responsible for the roof membrane?

How do we stop residents from washing their car with the fire hose?

If the hose reel water supply is fed from domestic/ drinking water, there is no legal reason it can’t be used.

Regardless, hose reels are not manufactured for regular use. The owners corporation should create a by-law preventing its use so the fire hose does not wear out.

A practical solution may be to install a lockable cabinet for the whole hose reel openable with a break glass &/or key.

Leanne Habib, Premium Strata:

Can a resident use the fire hose to clean his car on common property.

Draft a by-law to prevent unauthorised use (tampering, interfering, removal) of all fire safety equipment installed at the scheme.

Rob Broadhead, 2020 Fire Protection:

If the hose reel water supply is fed from the fire hydrant system, using the fire hose to wash a car will contravene the water supply regs because hydrant water is unmetered. This can result in large fines (circa $10,000) from Sydney Water.

Yes, a by-law could be drafted to prevent unauthorised use (tampering, interfering, removal) of not only the fire reel, but any other fire safety equipment installed at the scheme.

If the hose is simply a common property hose, individual owners should not be using that supply for their private purposes. It is common for strata schemes to install a lock on common property taps (excluding fire hose reels) to ensure only the authorised agents/ contractors of the owners corporation use their water supply.

Rob Broadhead | 2020 Fire Protection rob.broadhead@2020fire.com.au

Leanne Habib | Premium Strata info@premiumstrata.com.au

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If

our strata manager is retiring, should the OC pay for the EGM to change managers?

We would need to review the specific terms of the agreement between the owners corporation (“the client”) and strata managing agent (“the agent”) to understand a few key elements to answer this question.

Typically, we would look for answers to these questions:

1. When the agent was appointed, did the motion or their agreement grant them delegated authority to perform the functions and duties of the secretary (which extend to convening a general meeting)?

Our strata manager is retiring. Can they charge our owners corporation for an EGM to change managers?

You can find the answer to the question in the agreement.

2. Does the agreement grant the agent full authority to convene a general meeting? Or is the agent required to seek instructions from the client?

3. Does the agreement stipulate whether or not the duty or function of preparing for, attending, chairing etc. is a service provided by the agent on an additional fee basis?

4. Are there specific terms of the agreement that refer to the client’s rights in the event that the strata managing agent winds up their business? For example, the Strata Community Association (NSW) agreement (used by most strata management businesses) has clause 7 which specifically talks about the circumstances of transferring an agreement from one agent to another.

Ultimately, the answer to the question is found in the agreement. New South Wales does not have a mandated uniform agreement that must be used by all agents, so terms may vary.

Strata Window & Door Projects under the DBPA Fast Fact Sheet:

Seamless Compliance

We have had many conversations within the strata community to address some of the misconceptions around the impacts of the Design and Building Practitioners Act on window and door replacement projects. Below is the first in a series of FAQs that Windowline will share with our network. If you have any questions around changes to remedial projects and the steps to ensure project compliance, get in touch with our team.

Does window replacement need DBPA regulated design? No.

Generally, under the State Environmental Planning Policy, window replacements are categorised as exempt development as they are non-structural. Consequently, they typically fall outside the bounds of the Design and Building Practitioners Act therefore do not require regulated design.

Does balcony door replacement need DBPA regulated design? No.

Similar to window replacement, balcony door replacements are typically considered exempt development under the State Environmental Planning Policy so also do not require regulated design.

**However, this status is contingent upon the condition of the substrate beneath the balcony door. Should the substrate necessitate structural or waterproofing work, the replacement may fall under the Design and Building Practitioners Act, thereby necessitating a regulated design.

FAST FACT 3 FAST FACT 4

Who prepares a regulated design? Architects and engineers.

A regulated design must be prepared by a registered design practitioner. While various professionals can take on this role, it is essential to note that engineers, particularly those with expertise in structural and waterproofing aspects, are often best suited for preparing regulated designs under the Design and Building Practitioners Act. Engaging an engineer ensures that technical aspects are thoroughly assessed and that the design complies with the relevant building standards and regulations.

Who undertakes the work of the compliant regulated design? A building practitioner.

To comply with the Design and Building Practitioners Act, any works that fall under the scope of the Act must be undertaken by a registered building practitioner. As such, it is imperative that a registered building practitioner is engaged to complete these works. Engaging a registered practitioner ensures adherence to the requisite standards and regulations, safeguarding the quality and compliance of the works performed.

Windowline is not only a registered building practitioner with strong connections to accredited design practitioners but is also fully capable of undertaking the works required under the Design and Building Practitioners Act. By choosing Windowline, you gain access to expert advice, and you can rely on us to efficiently manage and execute your project, ensuring professionalism and compliance every step of the way.

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What is the ideal number of members for an owners corporation committee, and why?

Five is the magic number.

The maximum number of committee members under the Act is nine. I recommend an odd number because it avoids a tie vote or a deadlock. Generally, I think five is a good number, five to seven. If you have a higher number than that, it’s hard to get a quorum and hard to get a majority decision because you’re waiting on more decisions.

However, if there’s a lot to do, you want more hands on deck sharing the load, but ideally, five is the magic number.

Leanne Habib | Premium Strata info@premiumstrata.com.au

Is replacing an existing air conditioner unit in the lot considered a minor renovation?

Does replacing an existing air conditioner unit in lot require renovation approval from the owners?

Not all buildings follow the rules properly, and renovations are sometimes carried out without proper approval, or approval of renovations is not properly enforced.

Given the specific wording of regulation 28(d) the Strata Schemes Management Regulation 2016 (NSW), that mentions “installing a reverse cycle split system air conditioner” but does not explicitly mention “replacing” an air conditioner, we need to interpret whether replacing an air conditioner can be considered a minor renovation. Here is a more detailed analysis:

Legislative Framework

Strata Schemes Management Act 2015 (NSW)

• Section 110(3) states that the carrying out of work prescribed by the regulations is considered a minor renovation.

Strata Schemes Management Regulation 2016 (NSW)

• Regulation 28(d) specifies: “Installing a reverse cycle split system air conditioner.”

Analysis

The regulation explicitly mentions “installing” but is silent on “replacing.” Since replacing an air conditioner typically involves installation work, it can reasonably be argued that replacement falls within the scope of similar activities covered under minor renovations. However, this is an interpretative approach rather than a clear-cut legislative statement.

Practical Approach

1. Owners Corporation Consultation: Present the case to your owners corporation or strata committee. Explain that replacing an air conditioner involves similar work to installing one, and seek their agreement to treat it as a minor renovation.

2. Legal Advice: Obtain a legal opinion from a strata lawyer to confirm this interpretation, especially if there is any dispute or hesitation from the owners corporation.

Conclusion

While the regulation does not explicitly state that “replacing an air conditioner” is a minor renovation, it is reasonable to interpret it as such, given the nature of the work involved. However, to ensure compliance and avoid potential issues, consult with your owners corporation and consider seeking legal advice for a definitive interpretation.

Tim Sara | Strata Choice tsara@stratachoice.com.au

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Apartment Flood from Overflowing Gutters: Should the Owners Corporation Pay?

My apartment flooded due to a lack of maintenance from the OC. Is it reasonable to hold the OC liable for the damage?

My apartment recently experienced water damage due to overflowing gutters during heavy rain. The property manager and I submitted a claim for $1400 to my landlord insurer to cover the cost of lifting, drying, and deodorising the damaged carpet. The insurer denied the claim because a plumber’s report linked the flooding to clogged gutters with leaves and debris. We believe the lack of gutter maintenance by the owners corporation (OC) caused the issue. The OC has now confirmed they will clean the gutters every six months.

Is my claim against the OC for reimbursement of the repair costs reasonable given the situation?

Pursuing a claim on the contents insurance policy is standard procedure. If the contents insurer believes the OC is responsible, they can pursue a claim against the OC.

In situations where a property manager and a tenant lodge a claim for damages caused by the owners corporation’s failure to maintain common property, such as clearing gutters, there are several important steps to consider.

First, it is advisable to pursue a claim on the contents insurance policy. If the contents insurer believes the owners corporation is responsible for the damage, they can pursue a claim against the owners corporation. This is typically the standard procedure followed in such cases.

Leaks from common property, including issues like blocked gutters, are generally covered by contents insurance policies. It seems unusual for the contents insurer to deny the claim due to a common property leak, therefore, understanding the specific reasons for the denial of the claim is crucial.

I first recommend asking for a formal denial letter that clearly outlinies the reasons for denying your claim. Make sure this letter references specific clauses in your insurance policy. If you believe the insurer has not provided sufficient grounds to deny your claim, you should consider challenging the decision via the insurer’s dispute resolution process.

Alternatively, if the owners corporation is believed to be liable, a claim can be pursued against them through the processes advised by Fair Trading: Strata disputes.

READ MORE HERE

New committee, new goalswhat about the 10 year plan?

If the committee adopts a 10year plan and programmed maintenance, what happens if, in the future, a new committee decides on a different set of goals? Do we start over again?

There is always going to be change.

Craig Welsh:

I split the terminology. I call a 10-year plan a forecast, and annual committee decisions are the budgets. If you have expenditures like renovations planned for the next few years, and then the plumbing blocks and other unexpected maintenance items pop up, there go the upgrades. Things change and the forecast changes.

When you sit down to look at your forecast every year, you set your budget. If the two don’t align, it’s probably time to update your forecast. While they align, life is good. Your levies are still going to work, your general plans are still going to work, and you can agree and set that budget. If they don’t align, it’s time to consider your costs. You need to be able to look into the future and say, “Yes, we’re going to have the money when we need it.”

There is always going to be change. Let’s look at the decision for something like retrofitting EV chargers. If the decision has been made to allocate funds, it’s budgeted in the first instance and then the next committee comes along and says they don’t want to do that, those things are in flux anyway.

While the budget says that we’re putting aside twenty thousand dollars to spend on EV charging, you still have to have a discussion, motions, quotes, all of those things come into play. That will end up driving the outcome.

What if an NCAT order includes an unachievable timeframe?

What can an owners corporation do when an NCAT order includes an unachievable timeline to complete works? The works require a structural engineer’s scope, the issuance of tender documents, the selection of a tenderer and the completion of the works. The owners corporation should go back to NCAT to have that timeframe extended.

If the timeframe is unrealistic, the owners corporation should be trying to go back to NCAT to have that timeframe extended. That should initially be done by way of an attempt to reach an agreement with the apartment owner on an extension of time that’s appropriate and an explanation should be given to the owner and, if necessary, NCAT, as to why the work can’t be completed within the timeframe specified by NCAT.

Water damage from an AC unit?

Who’s liable?

Our air conditioner’s pipework passes through a common wall. The air conditioner only services this unit. Water has entered the unit via the air conditioner’s pipework and damaged some of the internal linings. Who is responsible for the repairs? Is it the unit owner or the owners corporation?

Firstly, this will depend on the insurance cover chosen by the owners corporation.

Who owns the pipe?

Under the Strata Schemes Development Act

2015 No 51 [NSW] the following definitions apply:

• common property, in relation to a strata scheme or a proposed strata scheme, means any part of a parcel that is not comprised in a lot (including any common infrastructure that is not part of a lot).

• lot, in relation to a strata scheme, means one or more cubic spaces shown as a lot on a floor plan relating to the scheme but does not include any common infrastructure unless the common infrastructure is described on the plan, in the way prescribed by the regulations, as a part of the lot.

• common infrastructure means

1. the cubic space occupied by a vertical structural member of a building, other than a wall, or

2. the pipes, wires, cables or ducts that are not for the exclusive benefit of one lot and are—

a. in a building in relation to which a plan for registration as a strata plan was lodged with the Registrar-General before 1 March 1986, or

b. otherwise—in a building or in a part of a parcel that is not a building, or

3. the cubic space enclosed by a structure enclosing pipes, wires, cables or ducts referred to in paragraph (b).

As the pipes are for the air conditioner and the air conditioner is ‘exclusive use’, providing the building does not pre-date 1986, the pipes belong to the lot owner.

Who is responsible for the internal repairs?

Firstly, I assume the lot is not one of two in a two lot scheme and the rights under the Strata Schemes Management Act section 160 (4) have not been implemented.

In this case, the first part of the who is responsible for the repairs will depend on the insurance cover chosen by the owners corporation.

There are insurance policies that, while they will not respond to the cause of the leak, may respond to the resultant damage (in this case, the internal damages). There are also policies that will not respond unless there has been an ‘event’ that caused the leaking.

Therefore, your first port of call might be the insurance policy chosen by the owners corporation. If the cover is granted, the leak ‘via the pipework’ will be subject to point 1, and the resultant damage will be the insurer’s responsibility.

Secondly, if we assume the insurance chosen is one that will not respond, the answer as to who is responsible reverts back to the first point as to who owns and is responsible for the pipe.

Thirdly, if the lot is one of two in a two lot scheme and the rights under the Strata Schemes Management Act section 160 (4) have been implemented, the pipe, and therefore, the responsibility, will always remain with the lot owner.

Scott Driscoll | Driscoll Strata Consulting scott@driscollstrataconsulting.com.au

Company nominees and proxies. What’s the difference?

In our 95 lot building, two companies hold proxies or positions on the committees. What can we do?

I live in a building with 95 apartments. A specialist disability accommodation company holds 12 apartments, with two on the executive committee, and another owner with close ties to the developers holds six or seven proxies. Under the new rules, are companies reduced to five per cent and rounded down? Do both companies hold five per cent? Can two people from one company be on the executive committee?

Company nominees and proxies are two different means of voting and two different types of limitations.

It sounds like you have two different individual owners appointing different individuals as either a company nominee or a proxy. Company nominees and proxies are two different means of voting and two different types of limitations.

A quick recap on proxy limitations in NSW.

• There are limitations on who can hold a proxy, which are:

• building managers, on-site residential property managers and strata managers who hold a proxy cannot use it to vote on a matter if it means they would obtain (or if it would assist them obtain) a material benefit or a pecuniary interest; and

• an original owner may not use a proxy (or a power of attorney) under the contract for sale of a lot or a contract that is ancillary to the contract for sale.

• There are limitations on the number of proxies a person may hold at a general meeting, which are:

• Schedule 1, Clause 25 “(7) …The total number of proxies that may be held by a person (other than proxies held by the person as the co-owner of a lot) voting on a resolution are as follows:

a. if the strata scheme has 20 lots or less, one,

b. if the strata scheme has more than 20 lots, a number that is equal to not more than 5% of the total number of lots.”

From your comment, I expect that the other entity who holds 6 or 7 proxies meets all the above criteria.

Company nominees also have limits, which are set out below:

• Schedule 1 Clause 25A “(2) A company nominee, or a person acting under a power of attorney, may exercise voting rights on behalf of not more than—

a. if the strata scheme has not more than 20 lots—1 owner, or

b. if the strata scheme has more than 20 lots—5% of the total number of lot owners.”

Noting that a power of attorney who is a family member must not be taken into account in this limitation.

In your situation, the specialist disability accommodation company (being one owner) can appoint one person to be the company nominee for all its lots. If the scheme has more than 20 lots, a person could be the company nominee of more than one company lot owner, provided they are the company nominee only for 5% of the number of lot owners for the scheme.

Breaking it down, if the scheme has ten lots and lots 1 and 2 are owned by ABC Pty Ltd and lots 3 and 4 are owned by XYZ Pty Ltd, the company proxy or power of attorney for ABC Pty Ltd could only exercise voting rights for lots 1 and 2. The same person could not also be appointed as the company nominee for XYX Pty Ld.

If the scheme has 21 lots and the remaining 17 lots are owned by different individuals, the same company nominee or power of attorney still could not be appointed for ABC Pty Ltd and XYZ Pty Ltd to exercise voting rights for lots 1, 2, 3 and 4 as together, the two lot

owners are more than 5% of the total number of lot owners. Why? There are 19 total lot owners. The calculations are: 2 lot owners / 19 total lot owners X 100% – 10.5%.

If the scheme has 50 lots and ABC Pty Ltd owns lots 1 and 2, XYZ Pty Ltd owns lots 3 and 4, with all remaining 46 lots owned by different people, one person could be appointed by the company nominee for all lots 1, 2, 3 and 4, as together the two lot owners (ABC Pty Ltd and XYZ Pty Ltd) are less than 5% of the total number of lot owners. Why? There are 48 total lot owners. The calculations are two lot owners / 48 total lot owners x 100% = 4.16%.

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Strata plan vs. common property memorandum:

Who’s responsible for the roof membrane?

My strata plan indicates that a waterproof membrane on my open roof area belongs to my lot. However, the common property memorandum attached to the by-laws states it is common property. Which document takes precedence?

My lot leads onto an open roof area in our building. Who is responsible for the waterproof membrane in this space? The reading of a note on the strata plan suggests that it is part of the lot, but the common property memorandum attached to the by-laws says it is common property. Which document is correct?

The strata plan notation prevails, but get legal advice.

The short answer is that the strata plan notation prevails. The reason for this is section 136(2) of the Strata Schemes Management Act 2015, that states:

1. A by-law has no force or effect to the extent that it is inconsistent with this or any other Act or law.

In this instance, the common property memorandum is passed in contravention of the by-laws so that the strata plan notation would prevail.

Due to the probable amount of money involved in the works, I suggest having a lawyer provide quick advice for the owners corporation, which can be retained into the future should this item ever be raised again.

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Restricting lot access to the common laundry facilities

Three lots in our small building don’t have washing machine facilities and use the shared laundry room. Can I propose a motion restricting access for only units without lot facilities and introducing a small usage to offset costs?

I live in an eight unit building. Five owners have a washing machine connection inside their lot. The three lots without a washing machine connection have not been renovated since the building was built in 1963. They use the common laundry room. One lot has a washing machine space and connections inside their unit but always uses the shared laundry room.

Can I submit a motion to the next AGM to restrict access to the laundry room? I propose we install a lockable door on the room and create a by-law to restrict access for the three units without laundry facilities in their unit. I’d also like to implement a small usage fee for these units to help offset costs. Is this possible?

Discuss your ideas with all other owners.

There are a few things you need to consider, starting with sections 108 and 139 of the Strata Schemes Management Act 2015.

If you are seeking to install a door and lock to a room that currently does not have a door, you are seeking the owners corporation to make changes to the common property and a special resolution will need to be passed in order to achieve this. Section 108 of the Strata Schemes Management Act 2015 governs how the owners corporation may make changes to common property: View – NSW legislation

You may need to consider that for the special resolution to pass, there must not be more than 25% of the value of the votes cast against the resolution. Refer to section 5 of the Strata Schemes Management Act 2015: View – NSW legislation

Section 139 of the Strata Schemes Management Act 2015 provides that a bylaw “must not be harsh, unconscionable or oppressive”: View – NSW legislation

In 2020, the NSW Civil & Administrative Tribunal provided some examples of the questions that may lead to a by-law being considered harsh, unconscionable or oppressive:

1. Does the by-law provide for unnecessary or unreasonable differential treatment between lot owners or occupiers?

2. Does an aggrieved lot owner have a reasonable expectation (in the circumstances of the particular case) that any restriction(s) would not be required or imposed?

3. Does the by-law provide for reasonable exceptions?

4. Does the by-law provide a “complete embargo” as found in John Maait Properties?

5. Is it appropriate that an owners corporation establish some control and is the level of control appropriate?

6. Does the by-law include provision for consideration of individual needs that may not be necessary in relation to the majority of owners or occupiers?

7. Does the by-law allow particular works or benefits but at an unreasonable cost?

8. In considering each of the above factors (and any other factors which may suggest themselves), does the by-law include that element of extremity necessary to meet the high standard set by s.139

This is taken from the decision in the case regarding The Owners Strata Plan No 91157 v Yoolee Holdings Pty Ltd Limited: The Owners – Strata Plan No 91157 v Yoolee Holdings Pty Ltd Limited; Yoolee Holdings Pty Limited v The Owners – Strata Plan No 91157 [2020] NSWCATAP 6 (16 January 2020)

Please note my response above does not address all the issues which may arise. It would be best to consider the provisions and examples referred to above and discuss your ideas with all the other owners. You should obtain legal advice prior to proposing any motions or by-laws for approval at a general meeting.

Shane Williamson | Williamson Lawyers Pty Ltd shane@williamsonlawyers.com.au

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BUILDING ENGINEERS & INSPECTORS

Sedgwick

Building Consultancy Division & Repair Solutions

W: https://www.sedgwick.com/solutions/global/au

E: sales@au.sedgwick.com

QIA Group

Comapliance Made Easy

P: 1300 309 201

W: https://www.qiagroup.com.au/ E: info@qiagroup.com.au

GQS

Quantity Surveyors & Building Consultants

P: 1300 290 235

W: https://gqs.com.au/ E: info@gqs.com.au

Seymour Consultants

Body Corporate Report Specialists

W: https://www.seymourconsultants.com.au/ E: info@seymourconsultants.com.au

BCRC

Construction Materials & Durability Consultants

P: 02 9131 8018

W: https://bcrc.com.au/ E: sydney@bcrc.com.au

Roscon

Property services & facilities management

P: 1800 767 266

W: https://www.roscon.com.au/

E: info@roscon.com

Budget Vals

Built For Strata

P: 1300 148 150

W: https://www.budgetvals.com.au/ E: reports@budgetvals.com.au

Leary & Partners

Quantity surveying services since 1977

P: 1800 808 991

W: https://www.leary.com.au/ E: enquiries@leary.com.au

BIV Reports

Specialist in Strata Compliance Reports

P: 1300 107 280

W: https://www.biv.com.au/ E: biv@biv.com.au

Olive Tree Consulting Group

Solutions in Strata Compliance

P: 0400 161 659

W: https://olivetreeconsultinggroup.com.au/ E: admin@olivetreeconsultinggroup.com.au

Mabi Services

Asbestos, Safety & Building Consultants

P: 1300 762 295

W: https://www.mabi.com.au/ E: info@mabi.com.au

Forte Asset Services

FIRE | ELECTRICAL | HVAC

P: 1300 920 752

W: https://www.forteassetservices.com.au/ E: info@forteas.com.au

Quality Building Management

keeping your buildings legally compliant and safe

P: 1300 880 466

W: https://qbm.com.au/ E: sales@qbm.com.au

HFM Asset Management Pty Ltd

Leaders in Building Efficiency

P: 0407 734 260

W: https://www.hfmassets.com.au/ E: david.chokolich@hfmassets.com.au

CORE Consulting Engineers

Delivering 360° engineering solutions for strata P: 02 8961 3250

W: https://coreconsultingengineers.com.au/ E: admin@core.engineering

Auric Projects

Managing clients

P: 02 9918 2200

W: https://auricprojects.com.au/ E: info@auricprojects.com.au

Independent Inspections

Sinking Fund Forecast, Insurance Valuations, OHS

P: 1300 857 149

W: http://www.iigi.com.au/ E: admin@iigi.com.au

Solutions in Engineering

Quality Reports On Time, Every Time!

P: 1300 136 036

W: https://www.solutionsinengineering.com/ E: enquiry@solutionsinengineering.com

Landlay Consulting Group

A Strata Remedial Consultancy

P: 02 8095 8556

W: https://www.landlay.com.au/ E: admin@landlay.com.au

Leo & Associates Consulting Engineers

Enhancing Structures, Empowering Futures

P: 0452 205 727

W: https://laconsulting.com.au/ E: Leo@laconsulting.com.au

STRATA REPORTS

Rawlinsons

Calculated Confidence

P: 08 9424 5800

W: https://www.rawlinsonswa.com.au/ E: info@rawlinsonswa.com.au

EYEON Property Inspections

Buy and Sell with More Confidence

P: 1300 798 274

W: https://www.eyeon.com.au/ E: info@eyeon.com.au

Strataregister.com Pty Ltd

Find the Strata / CT Manager for your property

P: 0411 483 249

W: https://www.strataregister.com/ E: hello@strataregister.com

STRATA LAWYERS

Kerin Benson Lawyers Pty Ltd

Specialised Legal Advice for Strata

P: 02 8706 7060

W: https://kerinbensonlawyers.com.au/ E: enquiries@kerinbensonlawyers.com.au

Khoury Lawyers Pty Ltd

Client focused, Results Driven

P: (02) 8005 3086

W: https://khourylawyers.com.au/ E: pierrette@khourylawyers.com.au

Madison Marcus Law Firm

Be Empowered

P: 131 529

W: https://www.madisonmarcus.com.au/ E: strata@madisonmarcus.com.au

Holman Webb Lawyers

Body Corporate Disputes & Litigation Specialists

JS Mueller & Co Lawyers

Specialist ‘Plain English’ NSW Strata Lawyers

W: https://www.muellers.com.au/ E: enquiries@muellers.com.au

Williamson Lawyers

A construction and strata lawyer ready to listen

W: https://www.williamsonlawyers.com.au/ E: shane@williamsonlawyers.com.au

Bannermans Lawyers

High Quality Specialist Legal Services

P: 02 9929 0226

W: https://www.bannermans.com.au/ E: enquiries@bannermans.com.au

Moray & Agnew Lawyers

Legal strategies and solutions for our clients

P: 03 9600 0877

W: https://www.moray.com.au/ E: melbourne@moray.com.au

Grace Lawyers

Know. Act. Resolve.

W: https://gracelawyers.com.au/ E: enquiries@gracelawyers.com.au

Speirs Ryan

P: 02 9248 3400

W: https://www.speirsryan.com.au/ E: enquiries@speirsryan.com.au

Watson & Watson Lawyers

“when experience matters”…..

P: 02 9221 6011

W: https://www.watsonandwatson.com.au/ E: richard@watsonandwatson.com.au

P: 07 3235 0100

W: https://www.holmanwebb.com.au/ E: shane.roberts@holmanwebb.com.au

Bugden Allen Graham Lawyers

Australia’s leading strata law experts

P: 02 9199 1055

W: https://bagl.com.au/ E: info@bagl.com.au

STRATA MANAGEMENT

Premium Strata

Diamond-Class strata management agency

P: 02 9281 6440

W: https://www.premiumstrata.com.au/ E: info@premiumstrata.com.au

The Strata Collective

A next generation strata manager. People matter.

P: 02 9879 3547

W: https://www.thestratacollective.com.au/ E: rsmith@thestratacollective.com.au

Bridge Strata P/L

The bridge between you and your corporation

P: 02 6109 7700

W: https://bridgestrata.com.au/wp/ E: jan@bridgestrata.com.au

Bright & Duggan

Strata Professionals

P: 02 9902 7100

W: https://bright-duggan.com.au/ E: customercare@bright-duggan.com.au

Vital Strata

Strata Made Simple

P: 02 9008 1112

W: https://www.vitalstrata.com.au/ E: hello@vitalstrata.com.au

ASM – Australian Strata Management

Helping Strata Communities Thrive

P: 1300 777 276

W: https://asmstrata.com.au/ E: administration@mbcm.com.au

Sky Living Strata

Providing a superior customer experience

P: 02 9299 1100

W: https://www.skylivingstrata.com.au/ E: enquiries@skylivingstrata.com.au

SSKB Strata Managers

A Positive Difference in Strata

P: 07 5504 2000

W: https://sskb.com.au/ E: sskb@sskb.com.au

Responsive Strata Management

Responsive. Transparent. Consistent. P: 8551 2713

W: https://responsivestrata.com.au/ E: info@responsivestrata.com.au

Townhouse Strata PTY Ltd

Strata Management with a Difference

P: 02 4971 0363

W: https://www.townhousestrata.com.au/ E: alan@townhousestrata.com.au

Strata Central

Boutique Strata Management Services

P: 02 8036 5518

W: https://stratacentral.com.au/ E: enquiries@stratacentral.com.au

Acumen Strata

Tailored Strata Management Solutions

P: 02 7253 5820

W: https://www.acumenstrata.com.au/ E: info@acumenstrata.com.au

Quantum United Management

Creating vibrant and connected communities

P: 61 383 608 800

W: https://www.quantumunited.com.au/ E: info@quantumunited.com.au

Elevate Strata Management Pty Ltd

Elevating your Strata Community

P: 0430 160 249

W: https://www.elevatestrata.au/

E: dcopping@elevatestrata.au

STRATA EVOLUTION

Strata Management Done Right

P: 1300 819 677

W: https://strataevolution.com.au/ E: info@strataevolution.com.au

PROJECT MANAGEMENT

Valen Project Services

Client-Side Project Management Specialists

P: 02 8542 4293

W: https://valenprojects.com.au/ E: enquiries@valenprojects.com.au

PM Services Australia

Client-side Project Management Services

P: 02 9221 1490

W: https://www.pmservice.com.au/ E: info@pmservice.com.au

Projx PM

Project Managers for Strata remedial projects

P: 0421 274 426

W: https://www.projx.pm/ E: rossl@projx.pm

DEFECT

MJ Engineering Projects

Remedial Consultant Engineers

P: 1300 571 991

W: https://mjengineeringprojects.com.au/ E: info@mjengineeringprojects.com.au

Klaar

The Strata Building Specialists

P: 02 8003 4547

W: https://klaar.com.au/ E: build@klaar.com.au

Ouroboros design

Architect assistance with upgrades and renovations

P: 0400 152 833

E: garymo12@gmail.com

TRADECOM GROUP

Innovative Commercial Building Projects

P: 1300 301 888

W: https://tradecomgroup.com/ E: services@tradecomgroup.com

Altec Building

Remedial Building & Waterproofing

P: 02 9744 2039

W: https://www.altecbuilding.com.au/

E: info@altecbuilding.com.au

Linkfire Pty Ltd

Your Essential Safety Partner

P: 1300 669 439

W: http://www.linkfire.com.au/ E: sales@linkfire.com.au

2020 Fire Protection

Experts in Fire Protection for Strata

P: 1300 340 210

W: https://www.2020fireprotection.com.au/ E: service@2020fire.com.au

Fire Safety Constructions

Compliant Specialist since 1999

P: 02 9945 3499

W: http://www.firesafetyconstruction.com.au/ E: info@firesafetyconstructions.com.au

Altogether Group

Power.Water.Data

P: 1300 803 803

W: https://altogethergroup.com.au/home-business/ E: eaustin@altogethergroup.com.au

ENM Solutions

Providing Solutions for Embedded Networks

P: 1300 000 366

W: https://www.enmsolutions.com.au/ E: info@ENMSolutions.com.au

Energy On Pty Ltd

P: 1300 323 263

W: https://www.energyon.com.au/

E: EnergyServices@EnergyOn.com.au

McIntosh Electrical Pty Ltd

Powered by Trust

P: 1300 627 727

W: https://www.mcintoshelectrical.com.au/ E: jenny@mcintoshelectrical.com.au

EMERLITE ELECTRICAL SERVICES

We Answer The Phone - No Job Too Big Or Small

P: 07 5591 9191

W: https://www.emerlite.com.au/ E: office@emerlite.com.au

Humenergy

People, innovation and value sharing

P: 1300 322 622

W: https://www.humenergy.com.au/ E: Info@humenergy.com.au

The Green Guys Group

Austalia’s Leading Energy Saving Partner

W: https://greenguys.com.au/ E: sean@greenguys.com.au

Fair Water Meters

Retrofit sub-metering specialists

P: 1300 324 701

W: https://fairwatermeters.com.au/ E: info@fairwatermeters.com.au

PowerUp Engineering

Car Stackers, Car Hoists and Turntables

P: 02 9170 0698

W: https://powerupengineering.com.au/ E: info@powerupeng.com.au

PLUMBING

Stormwater Sydney

Inspection, Repair and Maintenance of drainage assets

P: 1300 741 003

W: https://stormwatersydney.com/ E: admin@stormwatersydney.com

HYDRAULICA Pty Ltd

Specialise in Drain & Pipe Cleaning

W: https://www.hydraulica.com.au/ E: darren@hydraulica.com.au

Mr Washer, Plumber To The Rescue

Over 30 years serving Sydney Strata buildings

P: 02 8583 2360

W: plumbertotherescue.com.au/strata-commercial.html

E: jobs@mrwasher.com.au

WATERPROOFING

Danrae Group

Remedial Waterproofing & Building Specialists

P: 1800 326 723

W: https://www.danraegroup.com.au/ E: enquiries@danrae.com.au

Asset Strata Valuers

Leaders in Strata Property Valuations

P: 1800 679 787

W: https://assetstratavaluers.com.au/ E: workorders@assetstratavaluers.com.au

Adelaide StrataVal

Strata & Community Insurance Valuations

P: 08 7111 2956

W: https://www.strataval.com.au/ E: valuations@strataval.com.au

Ensure Group – Property Valuers

Insurance Valuation Experts

P: 03 9088 2032

W: https://www.ensuregroup.com.au/ E: valuations@ensuregroup.com.au

Arena Energy Consulting Pty Ltd

Independent Embedded Network Consulting Services

P: 1300 987 147

W: https://www.arenaenergyconsulting.com.au/ E: info@arenaenergyconsulting.com.au

Embedded Network Arena

Independent Embedded Network Consulting Services

P: 1300 987 147

W: https://embeddednetworkarena.com.au/

E: info@embeddednetworkarena.com.au

WINDOWS & DOORS

Windowline Pty Ltd

Replacement window and door specialists

P: 02 8304 6400

W: https://windowline.com.au/ E: info@windowline.com.au

ASQB Pty Ltd

Window & Door Repairs + Window Safety Compliance

P: 02 9785 7893

W: https://www.asqb.com.au/ E: service@asqb.com.au

The Window Guy

Don’t choose any guy, choose The Window Guy!

P: 1300 663 664

W: https://www.thewindowguy.com.au/ E: info@thewindowguy.com.au

Clear Edge Frameless Glass

Energy Efficient Balconies for Elevated Living

W: https://www.clearedgeglass.com.au/ E: sales@clearedgeglass.com.au

PAINTING

Higgins Coatings Pty Ltd

Specialist painters in the strata industry

W: https://www.higgins.com.au/ E: info@higgins.com.au

CPR Facade Upgrade Specialists

We clean, repair & repaint multi-storey buildings

P: 0493 651 643

W: https://cprfacadeupgrades.com.au/ E: info@facadeupgrades.com.au

3 Colours Painting Services

3 Colours Painting Services

P: 1300 883 635

W: https://3colours.com.au/ E: 3colours@3colours.com.au

Terra Australis Painting Services

Terra Australis Painting Services

P: 0497 545 289

W: https://www.terraaustralispainting.com.au/ E: info@terraaustralispainting.com.au

CONSULTING

Strata Solve

Untangling strata problems

P: 0419 805 898

W: https://stratasolve.com.au/ E: chris@stratasolve.com.au

Tender Advisory

Tender Solutions: Consult. Procure. Support.

P: 0435 893 670

W: https://tenderadvisory.com.au/ E: info@tenderadvisory.com.au

STRATA LOAN PROFESSIONALS

Lannock Strata Finance

Simplifying strata funding

P: 1300 851 585

W: https://lannock.com.au/ E: strata@lannock.com.au

StrataLoans

The Experts in Strata Finance

P: 1300 785 045

W: https://www.strata-loans.com/ E: info@strata-loans.com

Austrata Finance

Use Your Money or Borrowed Money: It’s Your Choice

P: 1300 936 560

W: https://austratafinance.com.au/ E: info@austratafinance.com.au

Innovative Lift Consulting Pty Ltd

Australia’s Vertical Transportation Consultants

P: 0417 784 245

W: https://www.ilcpl.com.au/ E: bfulcher@ilcpl.com.au

The Lift Consultancy

Trusted Specialised Advice

P: 07 5509 0100

W: https://theliftc.com/ E: sidb@theliftc.com

ABN Lift Consultants

A team of friendly, open minded professionals

P: 0468 659 100

W: https://www.abnlift.com/ E: andrew@abnlift.com

sharonbennie – Property Recruitment

Matching top talent with incredible businesses

P: 0413 381 381

W: https://www.sharonbennie.com.au/ E: sb@sharonbennie.com.au

Property Recruitment Partners

Recruitment Solutions Tailored for You

P: 02 8313 5591

E: aaron@propertyrecruitmentpartners.com.au

Tinworth & Co

Chartered Accountant & Strata Auditors

P: 0499 025 069

W: https://www.tinworthaccountants.com.au/ E: caren.chen@tinworth.com

Matthew Faulkner Accountancy

Strata Auditing specialists

P: 0438 116 374

W: https://www.mattfaulkner.accountants/ E: matt@mattfaulkner.accountants

Incite Accountants & Advisors

Provides a service that delivers the outcomes P: 02 8067 9015

W: https://www.inciteaccountants.com.au/ E: admin@inciteaccountants.com.au

QUATRIX PTY LTD

Intercoms, Access Control, CCTV, Data, etc.

P: 02 9554 3487

W: https://www.quatrix.com.au/ E: info@quatrix.com.au

Lock, Stock & Barrel Locksmiths Pty Ltd

P: 0411 700 072

W: https://www.lsblocksmiths.com.au/ E: info@lsblocksmiths.com.au

Strata Guardian

Fight low returns and rising levies with us. P: 1300 482 736

W: https://www.strataguardian.com/ E: contact@strataguardian.com

INSURANCE

Strata Insurance Solutions

Protecting owner assets is who we are

P: 1300 554 165

W: https://www.stratainsurancesolutions.com.au/ E: info@stratainsurancesolutions.com.au

Whitbread Insurance Brokers

Empower Your Vision

P: 1300 424 627

W: https://www.whitbread.com.au/ E: info@whitbread.com.au

CHU Underwriting Agencies Pty Ltd

Specialist Strata Insurance Underwriting Agency

W: https://www.chu.com.au/ E: info@chu.com.au

Strata Community Insurance

Protection for your strata property. And you.

P: 1300 724 678

W: https://www.stratacommunityinsure.com.au

E: myenquiry@scinsure.com.au

Flex Insurance

Your Cover Your Choice

P: 1300 201 021

W: https://www.flexinsurance.com.au/ E: info@flexinsurance.com.au

Driscoll Strata Consulting

Knowledge | Experience | Service

P: 0402 342 034

W: https://driscollstrataconsulting.com.au/ E: enquiries@driscollstrataconsulting.com.au

CRM Brokers

The smart insurance choice

P: 1300 880 494

W: https://www.crmbrokers.com.au/ E: crmstrata@crmbrokers.com.au

Strong Insurance

Fast & efficient strata insurance across Australia

P: 1800 934 099

W: https://www.stronginsurance.com.au/strata-quote

E: admin@stronginsurance.com.au

CLOTHESLINES

Lifestyle Clotheslines

Clothesline and washing line supplier & installer

P: 1300 798 779

W: https://www.lifestyleclotheslines.com.au/ E: admin@lifestyleclotheslines.com.au

CLEANERS

Arrow Abseiling Pty Ltd

Window cleaning, repair and maintenance

P: 02 8957 3693

W: https://www.arrowabseiling.com.au/

E: contact@arrowabseiling.com.au

Waste Clear Pty Ltd

Towards a better tomorrow

P: 1300 525 352

W: https://wasteclear.com.au/ E: admin@wasteclear.com.au

DELIVERY & COLLECTION SERVICES

Groundfloor™

Australian parcel, mail, and refrigerated lockers

P: 03 9982 4462

W: https://groundfloordelivery.com/ E: ask@groundfloordelivery.com

FACILITY MANAGEMENT

LUNA

Building and Facilities Manager

P: 1800 00 LUNA (5862)

W: https://www.luna.management/ E: info@luna.management

First Facility Management Pty Ltd

Putting You First

P: 0402 083 404

W: https://firstfm.net.au/ E: admin@firstfm.net.au

MG Facility Maintenance

Strata Cleaning and Building Management

P: 0407324503

W: https://mgfm.com.au/ E: marcel@mgfm.co

RFM Facility Management Pty Ltd

Strata and Specialist Cleaners

P: 1300 402 524

W: https://www.rfmfacilitymanagement.com.au/

E: nathan@rfmfacilitymanagement.com.au

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