LETTING YOUR PROPERTY Moving You Forward
WELCOME TO
JOHN SHEPHERD LETTINGS At John Shepherd, we merge local expertise with strong values, setting a path forward for your property journey. We offer a comprehensive spectrum of services, from connecting you with ideal tenants to fully managing your property, ensuring a smooth, hassle-free experience. Our offerings extend beyond the traditional; we coordinate lease agreements, collect rent, and oversee emergency repairs, always ready to step in when your tenant moves out, ensuring a swift transition to minimise void periods. Moreover, our No Deposit Scheme and Rent & Legal Protection service are designed to provide an extra layer of security and convenience for both landlords and tenants. Whether you’re a seasoned landlord with a robust portfolio or venturing into letting a property for the first time, we are here to guide you. Landlords
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across the West Midlands have trusted our expert knowledge and experience for over three decades, a testament to our enduring commitment. Our deep-rooted understanding of the local market empowers us to provide precise advice on the potential rental income for your property. Our modern approach, fused with a traditional work ethic, ensures we keep pace with the market dynamics, always aiming to maximise your return. Get in touch with our local property experts to embark on your letting journey today.
Richard Crathorne John Shepherd CEO
WHY CHOOSE JOHN SHEPHERD. At John Shepherd, we embody a tradition of property wisdom harnessed through decades of local market experience. Our fusion of local expertise, professional marketing, and comprehensive property management services offers a distinctive advantage in the bustling lettings landscape. Local Expertise:
Our roots run deep in the heart of the communities we serve. Our adept team, rich with local knowledge, navigates the market with a level of finesse and understanding that is unparallelled. We’re not just your letting agents; we’re your neighbours. Professional Marketing:
From our professional marketing, to our full property management service, we make sure that landlords get the high-quality service and property solution they’re looking for. Optimised Website:
Our website is at the forefront of your property journey. It’s enriched with an integrated chat function that allows tenants to access FAQs, secure viewings, and report repairs 24/7, ensuring a seamless interaction and enhancing the overall user experience. Additionally, our website is meticulously optimised for search engines (SEO) to make your property listings stand out in online searches, attracting more potential tenants and maximising your property’s exposure in the competitive market. Full Property Management:
Our Full Management service is a testament to our commitment to moving you forward with ease and assurance. From rigorous tenant vetting to efficient rent collection and proactive maintenance, we shoulder the responsibilities, ensuring legal compliance and effective tenant management. As members of the Property Ombudsman, ARLA Propertymark and the Client Money Protection scheme, you know you’re in safe hands. Securing your investment:
We understand the importance of security in lettings. Our No Deposit Scheme is a modern solution that alleviates the upfront financial burden on tenants while providing landlords with eight weeks’ rent protection. It’s an innovative approach to fostering trust and flexibility in the landlord-tenant relationship.
Take a look at the areas we cover.
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OUR COMMITMENT TO EXCELLENCE: OUR GUIDING PRINCIPLES
At the heart of our business, we’re dedicated to delivering unparallelled service to our clients. Here’s what guides us:
EMPOWERING YOU WITH EXPERTISE: We provide premier service, fusing local understanding with broad property knowledge. Our strategy focuses on your success, maximising your property journey.
TAILORED SOLUTIONS: Recognising the uniqueness of each landlord and property, we offer customised services. Our deep expertise allows us to craft solutions that align with your goals.
ENHANCED PROPERTY VISIBILITY: Your property gains extensive exposure through our six West Midlands branches and the Lomond database, increasing enquiries and spotlighting your property.
SEAMLESS MANAGEMENT & SMART TECHNOLOGY: Our comprehensive property management approach, complemented by innovative technology, simplifies letting and keeps you informed of market trends.
ELEVATING PROPERTY APPEAL: Through effective marketing, we highlight your property’s finest aspects across various channels and through compelling visuals and descriptions.
LEVERAGING LEGACY: With three decades in the sector, particularly in the West Midlands, we bring proven strategies and deep insights, enhancing your experience with our expert partnership.
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MARKETING AND SCALE: YOUR PROPERTY IN THE SPOTLIGHT
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QUALITY PHOTOGRAPHY:
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Our wordsmiths craft compelling and insightful descriptions that tell the story of your property. Through a blend of eloquence and factual clarity, we provide potential tenants with a thorough understanding of what makes your abode unique.
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BESPOKE MARKETING CAMPAIGNS:
POWERFUL PARTNERSHIPS:
Visibility is vital. Our strategic alliances with leading property portals like Rightmove and OnTheMarket exponentially broaden the exposure your property receives. We also partner with Goodlord, an innovative platform, to enhance our marketing reach and ensure a seamless tenant onboarding process.
In the bustling property market, standing out is key. Our adept marketing team crafts unique campaigns tailored to the narrative of your property, ensuring it resonates with the right audience. Through a blend of traditional and digital channels, we tell your property’s story in a compelling manner that captivates potential tenants.
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DIGITAL PROPERTY PARTICULARS:
In today’s digital world, easy access and clear information are essential. Our digital property particulars are designed to be straightforward yet informative, offering prospective tenants a detailed look at your property at their convenience. Our property particulars are effective tools, which allow tenants to explore the features and specifics of your property from anywhere, at any time.
ENGAGING DESCRIPTIONS:
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DETAILED FLOOR PLANS:
Understanding the layout of a property is crucial for potential tenants. We can provide detailed floor plans offer a clear, visual understanding of the space, aiding in faster decision-making.
They say a picture is worth a thousand words. At John Shepherd, we believe in the power of great photography to bring out the best in your property. Our dedicated lettings team is skilled at capturing the beauty and unique character of your property. With a keen eye for detail and a commitment to quality, our team works to create inviting and appealing images. These photos highlight the key features and charm of your property, making it stand out to prospective tenants. Trust us to present your property in its best light, helping you attract the right tenants quickly and effectively.
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In the realm of property lettings, visibility and security are paramount. At John Shepherd, we’ve honed a marketing approach that is both expansive and tailored to ensure your property doesn’t just get seen; it gets remembered.
TENANT DATABASE:
Time is of the essence in property lettings. Our extensive registered tenant database accelerates the matching process, ensuring your property finds the right tenant in a timely manner. This large base is a testament to our standing in the community and the trust we’ve garnered over decades.
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THE JOHN SHEPHERD LETTING PROCESS:
STEP-BY-STEP GUIDE
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Choosing the right agent to let your property is pivotal for a seamless and successful experience. In this guide, we’ll delve into the meticulous steps that John Shepherd takes to ensure your property is let efficiently and effectively.
INITIAL CONSULTATION:
We’ll sit down with you to understand your unique requirements. Our team will provide a rental valuation based on your property and the current market landscape.
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PROPERTY ASSESSMENT:
We’ll personally inspect your property. Based on our findings, we’ll suggest any improvements or repairs to enhance its rental appeal.
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PROFESSIONAL PHOTOGRAPHY
Our professionals will capture the essence of your property through photographs and detailed floor plans. We’ll craft a captivating property description to highlight its standout features.
ADVERTISING:
We’ll prominently feature your property on Rightmove and On the Market. Expect to see your property showcased on the John Shepherd website and, where appropriate, our local branch window. Additionally, we’ll harness the power of social media and email marketing to widen its exposure.
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CONDUCTING VIEWINGS:
We’ll handle the scheduling and facilitation of viewings with potential tenants. Rest assured, all feedback will be communicated back to you promptly.
TENANT VETTING:
When a tenant expresses interest, we’ll diligently conduct reference cheques. We’ll ensure verification of their income, employment status, and past rental experiences.
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NEGOTIATION:
We’ll discuss and finalise the rental agreement’s terms. Trust us to negotiate the best rental price, ideal move-in date, and any specific conditions on your behalf.
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DRAFTING THE AGREEMENT:
We’ll meticulously prepare the Assured Shorthold Tenancy (AST) agreement. It’s our responsibility to ensure it’s compliant with the latest legislation and encompasses all necessary terms
DEPOSIT & FIRST MONTH’S RENT: We’ll handle the collection of the security deposit and the first month’s rent. The deposit will be securely placed in a government-approved scheme for your peace of mind.
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INVENTORY & SCHEDULE OF CONDITION:
A detailed inventory and property condition schedule will be created.We’ll facilitate agreement and signatures from both parties to minimise any potential future disputes.
TENANT MOVE-IN:
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On the agreed date, we’ll facilitate a smooth move-in process for the tenant. They’ll receive a comprehensive welcome pack, inclusive of vital contacts and appliance manuals.
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UTILITIES & COUNCIL TAX:
We’ll coordinate with utility companies and inform the local council about the tenant’s move-in, ensuring a seamless transition of accounts.
COMPLIANCE CHECKS:
We’ll ascertain that your property adheres to all safety regulations. The tenant will be provided with the Energy Performance Certificate (EPC) and any other essential documents.
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FINALISE PAPERWORK:
Our team will ensure that every piece of paperwork, from agreements to safety certificates, is in order.You’ll be provided with copies of all essential documents for your records.
LET COMPLETED:
We’ll promptly inform you once your property has been successfully let. As always, our team remains at your service, ready to offer support and insights whenever needed.
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FULLY MANAGED SERVICES:
BEYOND LETTING WITH JOHN SHEPHERD Once your property is successfully let, our commitment to you doesn’t stop there. With John Shepherd, we extend our promise of quality, reliability, and efficiency to a comprehensive suite of fully managed services. Our priority? Ensuring that every aspect of your property’s management is handled with utmost care, expertise, and precision.
COMPREHENSIVE MANAGEMENT SERVICES Our services are meticulously designed to cover every facet of property management. Whether it’s tenant sourcing, lease administration, rent collection, or emergency repairs, we’ve got it covered.
NO DEPOSIT SCHEME (NDS) In an ever-evolving rental landscape, flexibility can be a game-changer. Our No Deposit Scheme offers exactly that, providing a unique selling proposition to attract a broader tenant pool by significantly reducing their upfront costs. With this scheme, landlords benefit from coverage equivalent to eight weeks’ rent for any damages or rent arrears.
RENT & LEGAL PROTECTION (RLP) The unpredictable nature of property letting can sometimes be a cause for concern. Our Rent & Legal Protection service is tailor-made to put those anxieties to rest. For a nominal monthly fee, rest assured that your rent is protected, and any legal expenses are taken care of. With up to £100,000 coverage for combined rent arrears and legal costs, and continued rent payment even after vacant possession, your investment is in safe hands.
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LOMOND FURNISHING SOLUTIONS In partnership with David Phillips, we present the Lomond Furnishing Solutions — your answer to hassle-free property furnishing. Whether you’re looking to elevate your property’s aesthetic, increase its rental value, or simply provide comfort to your tenants, this service offers a diverse range of furnishing options to suit every need, and every budget.
MY ACCOUNT: SEAMLESS MANAGEMENT AT YOUR FINGERTIPS Property management can be intricate, but keeping track of it doesn’t have to be. Our “My Account” feature streamlines your interactions, allowing you to book viewings, place offers, and address maintenance issues effortlessly. Consider this your digital control centre, where every property-related task can be managed with just a few clicks.
£ Overview of Your Tenancies See complete details of your tenancies in one place, including your monthly statements
Manage Appointments and Feedback
View Accepted or Rejected Offers
Manage viewing appointments from your calendar and review feedback
View offers made by potential tenants
Manage Your Maintenance View any issues raised by a tenant in Flixflo and view your transactions
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LETTING YOUR PROPERTY
DO IT YOUR WAY We know that every landlord has different needs so our flexible approach to letting and management allows you to choose the level of service that best suits you.
ADVANTAGES OF OUR PROPERTY MANAGEMENT SERVICE: Your specialist property manager will provide continuity of service and deal with any day-to-day property management and maintenance issues. We also handle all of the paperwork in relation to your property and annual tax statements are available on request. Our accounts team process rent payments the same day the funds are collected to ensure your money is with you without delay, and any outstanding rent payments are chased immediately.
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Service/type
Letting Service
Fully Managed Service
Marketing Viewings Offer negotiation Referencing Professional Inventory Move in Rent collection Deposit protection Access to my portal Rent & Legal Protection Insurance No Deposit Scheme Compliance support Credit Control Ombudsman protection Rent review via Section 13 Section 21 Section 8 Court Attendance Periodic Inspections Maintenance Management 24/7 Emergency Repair Service Quality Insured Contractors Dedicated Property Manager for all post move in matters Refurbishment and Planned Maintenance NRL assistance License application service Security deposit negotiation & administrating adjudication Please note: additional charges may apply for some services
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DON’T JUST TAKE OUR WORD FOR IT...
“
Fab fab fab. The initial John Shepherd agent that showed me my new home was Emily, she was pleasant and polite, she put me at ease, and was fantastic during the whole experience. Jamie then put up with me during the next phase after I’d been accepted by the landlord - he was patient and explained everything clearly to me and helped me calm my anxiety.
2023, Bruce Easter via Trustpilot
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I’m a landlord with a new build in Derby and recently had a really good experience using John Shepard Letting Agents. What stood out for me was how quickly they got my property out on the market. The same day we completed, we already had a tenant lined up in principle. Communication was another strong point. Lily Johnson, in particular, was great to work with. She was always ready to help out, especially when it came to sorting out property access before the tenants moved in. This made it a lot easier for me to get in and get the place furnished and ready. It was a relief to have Lily and the team handle things so efficiently. They were professional but also approachable and helpful, which made a big difference. All in all, I’m very happy with the service I received from John Shepard Letting Agents and from Lily especially.
2023, Landlord via Trustpilot
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THIS IS OUR TEAM We employ friendly, skilled, local people and invest in our team so that they invest in you. Through extensive experience we have been able to clearly identify the needs of tenants and develop our services to meet their needs. By ensuring all our staff are experienced and dedicated, we can provide you with a quality service with the peace of mind that your property is in safe hands. Our local knowledge, combined with our wide coverage and online presence, gives you the best chance of finding the right tenant at the right price, wherever that may be. And by embracing innovative technology; ensuring we are at the forefront of new ideas and thinking; and investing in the skills of our people, we strive to always be the best at what we do.
A regional network of high profile, market leading branches covering the west midlands and the surrounding areas.
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OUR SALES SERVICES If the time comes to sell your rental property, we also have dedicated teams that specialise in sales and sales progression. We have been successfully selling properties in the West Midlands for over 30 years and have become one of the leading, independently-owned, local agents thanks to our focus on providing clients with exceptional and personalised service. We pride ourselves on making sure we are fully familiar with the area your property is situated in, so we can provide honest advice about what to expect, be able to expertly value your home at the right price and be able to suggest a marketing strategy that will get you the result you’re looking for. All our offices work together to market your property far and wide. Our chain of branches are situated on busy high streets, attracting a heavy footfall from prospective buyers. Plus the many enquiries from buyers clicking through from our website and all the leading property portals, twenty four hours a day, seven days a week, ensures your property is sold quickly and efficiently. If you’re looking to expand your rental portfolio, our teams are here to identify suitable investment opportunities whether that be a property for resale or a new build, view them on your behalf and provide evidenced rental appraisals and trusted recommendations for lawyers, builders and furniture suppliers.
Get in touch with our Sales Department. katie.ridley@johnshepherd.com
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OUR NATIONAL COVERAGE D.J. ALEXANDER EDINBURGH, GLASGOW, ABERDEEN & ST ANDREWS
DALE EDDISON YORKSHIRE
LINLEY & SIMPSON YORKSHIRE
SINCLAIR PROPERTIES YORKSHIRE
HARDISTY & CO YORKSHIRE
Scotland
MATTHEWS OF CHESTER CHESTER
Yorkshire THORNLEY GROVES JULIAN WADDEN MANCHESTER MANCHESTER
The North West
JOHN SHEPHERD WEST MIDLANDS
The Midlands BRAND VAUGHAN EAST SUSSEX
MICHAEL JONES WEST SUSSEX
BEALS HAMPSHIRE
Exeter LOMOND INVESTMENT MANAGEMENT LOMOND
BIRMINGHAM CITY CENTRE 33 Colmore Row, Birmingham B3 2BS 0121 633 4455
Hampshire
SOLIHULL
NOTTINGHAM
6/8 Drury Lane, Solihull, West Midlands B91 3BD 0121 703 1850
C/O 3 Fountain Court Gordon Road West Bridgford, Nottingham NG2 5LN 01527 907 667
REDDITCH
CANNOCK
The Old Church, Ipsley Street, Redditch, B98 7AA 01527 907 667
25/27 Wolverhampton Road, Cannock WS11 1AP 01543 500 700
South Coast
SUTTON COLDFIELD 74B Walsall Road, Four Oaks, Birmingham, Sutton Coldfield, B74 4QY 0121 354 2079
COLLECTION, LAND & NEW HOMES 6/8 Drury Lane, Solihull, B91 3BD Collection: 01564 786633 Land & New Homes: 01564 786644
ww.johnshepherd.com @johnshepherdea