LOFT AnnualReport 2024-2025 (Final 08-13-25)

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LOFT does everything it takes to help people facing complex mental health, physical, addiction, and behavioural challenges achieve health, hope, and dignity rooted in the strength and connection of community.

Together, we can all live successfully in our community. Compassion, Determination, Community, and Dignity.

SEBASTIAN

AGATHA

LETTER FROM CEO & BOARD CHAIR

Embracing opportunity

Throughout the year, LOFT continued to proudly support youth, adults, and seniors who faced complex physical and mental health concerns with addictions, behavioural challenges, and dementia, offering them the care and support they truly needed. LOFT embraced and met the challenges that came forward this year, and we are proud to highlight some of these approaches, led by our amazing staff, donors, and partners.

Beginning with our 2025-2030 Strategic Plan, LOFT adopted an inclusive approach to develop its new five-year plan, consulting with key partners in the system at all levels of government, service partners, staff, clients and donors. This Plan will guide the organization through continued growth to address the needs of those we support. We thank everyone who contributed to the development of the strategic plan, and we look forward to implementing the actions under its three guiding pillars: Care Passionately, Be Our Best, and Lead the Way.

LOFT has put its strategy into action with the new Bradford House, a LOFT program that will reduce preventable hospitalizations and offer deeply affordable, accessible housing—helping seniors with complex physical and mental health challenges stay connected to their community. Additionally, it acts as a model for significant provincial cost savings and compassionate senior care in the future. AT LOFT, we develop sustainable, replicable solutions for all age groups, from youth to seniors. We launched the Giant Leap fundraising campaign to support our most vulnerable community members. We showcase three outstanding donors who demonstrate how their contributions supported

KA O’CONNOR, INTE EO

BOARDCHAIR

our key campaign pillars and helped LOFT address significant challenges this year, guided by our core values and campaign vision. We are proud to have raised over $18 million and seek your help to reach our $30 million goal.

We are excited to share that LOFT achieved its three-year CARF accreditation. CARF International is an independent, nonprofit organization that accredits health and human services. This peerreviewed consultative process guarantees that health and human service providers like LOFT meet strict international standards for quality, accountability, and continuous improvement of our programmes and processes.

Finally, we are pleased to announce the appointment of David Fry to the position of CEO. David joins LOFT following a highly successful tenure as the Vice President, Integrated Client & Community Care and Chief Operating Officer at VHA Home Healthcare. David was selected after a thorough search process, and we are excited to welcome this exceptional leader to LOFT in September 2025.

All our accomplishments this past year are thanks to our staff, board members, partners, volunteers, donors, and supporters. Thank you for your dedication and commitment to LOFT. Because of you, LOFT remains a source of hope for those who would otherwise have nowhere else to turn. Thank you for sharing our vision that, together, we can all live successfully in our community.

MARYJOSMITH,

OUR SERVICES

Complex Care & Personal Support Services

We offer 24/7 complex care and personal support for people with significant healthcare needs. Partnering with hospitals and community services, we provide transitional and long-term housing solutions, including specialized in-home care.

Supportive Housing Services

We address the underlying factors that affect our clients’ ability to find and keep housing, by offering mental health and substance use supports. We partner with Toronto Community Housing and Simcoe County Housing to reach more people in need.

Specialized Community Health Services

We provide homelessness, mental health and substance use supports for people managing complex challenges, including HIV, dementia, gender transition, or justice involvement. We offer outreach, care coordination, crisis management, and life skills development, helping clients live independently.

ANNUAL IMPACT BY THE NUMBERS

20,573

Clients served, from youth to seniors

1,856

Transitional and long-term supportive housing units

666

Clients transitioned from hospitals to the community or long-term care

1,365 staff

Data from April 1, 2024 to March 31, 2025

SESSAN

Strengthening community connections

Embedding ourselves in the community helps us understand challenges faced by those for whom social determinants of health, like housing and food security can be beyond reach. Our presence enables us to identify gaps and listen directly to clients and community partners about the impact of our programs.

Recognized for excellence

We were thrilled that LOFT received recognition as a Best Practice Spotlight Organization (BPSO) by the Registered Nurses’ Association of Ontario (RNAO). With this honour, LOFT joins a select group of healthcare and academic institutions acknowledged for implementing and assessing RNAO’s best practice guidelines. This achievement reflects our staff’s commitment, compassion, and dedication to our clients and community, which continue to inspire us.

An inside perspective

Throughout the year, LOFT welcomed members of the public at various sites across the Greater Toronto Area, York Region and Simcoe County, sharing its innovative programs with community members, staff, partners, and clients. By opening our doors, LOFT shares its unique approaches for meeting clients’ complex needs in a way that encourages questions, sparks conversations, and allows clients to share experiences, fostering a stronger community.

Back to Home in Penetanguishene

In September, over 60 staff from various LOFT locations bused north to attend the Back to Home Open House in Penetanguishene, a culturally rooted event focused on community. Maureen Corbett, the Program Manager, opened with a Tobacco Gift Exchange featuring Ronald LePage, President of the Georgian Bay Métis Council. The day’s activities included a Land Acknowledgement, smudging, an all-female group of singers and musicians, and teachings that encouraged reflection and connection. The day’s events deepened staff’s understanding of Indigenous traditions and community bonds, contributing to LOFT’s steadfast commitment to learning, truth and reconciliation.

Connecting to communities we serve

In April, LOFT participated in Lumacare’s 50th Anniversary Spring Wellness Fair, a community

event for GTA residents, which included Toronto Mayor Olivia Chow, to learn about health and connect with resources. This was a chance for communities to gain a deeper understanding of LOFT’s efforts to promote barrier-free health access.

Contributing to pathways to safety

LOFT was a key contributor to a report, The Shelter Safety Study, released in April 2024, which provided a pathway for recommendations and interventions to improve responses to people with some of the most complex behavioural and health conditions in our shelter system. LOFT will be part of the next steps as recommendations are implemented utilizing our expertise in care to people experiencing homelessness.

Showing up with Pride

In June, we celebrated diversity, equity, and inclusion through citywide events. We partnered with POZ-TO & POZPLANET Magazine for MINGLE— an HIV+ community event—hosted by Jade Elektra and supported by TD with a generous raffle. The celebrations continued at Blue Jays Pride Night, where staff and clients helped unveil the massive pride flag on center field. We thank the Jays Care Foundation and TD for their support.

Strengthening and expanding lowbarrier psychoeducation groups

Having a safe and inclusive space where young people can learn about mindfulness, emotional regulation, distress tolerance, and interpersonal skills is essential to a young person’s recovery journey. Often, these types of services are unaffordable for many families. With the support of The Schulich

Foundation, LOFT’s Transitional Age Youth (TAY) Program delivers free, low-barrier, community-based Dialectical Behaviour Therapy (DBT) skills groups.

Improved accessibility at The 416

LOFT was delighted to welcome MPP Kristyn Wong-Tam to our 416 Community Support for Women, a program for those who are often homeless or experiencing social isolation, in July to discuss the impact of two grants from the Ontario Trillium Foundation. These grants enabled us to undertake essential renovations at our 416 location, creating a dedicated community space with an accessible washroom and entrance.

UNWAVERING LEADERSHIP

LOFT is a collective of dedicated change-makers and visionaries who recognize that gaps in traditional health care leave too many behind. For eight years, Heather McDonald was not only the CEO of LOFT but also its most passionate advocate and the driving force behind the organization’s growth and excellence. Thanks to her unwavering leadership, LOFT expanded to become the largest organization of its kind in Ontario. We wish her the best of luck in her new role as the CEO of the United Way of Greater Toronto.

Community-based care for our senior clients

Seniors with complex health issues may not be accepted for long-term care and often end up in hospitals receiving an alternate level of care (ALC). For over 10 years, the ECHO Foundation has supported LOFT’s senior programs, helping transition ALC clients from hospitals to supportive housing where they can thrive. With ECHO’s support, LOFT strengthened its Back to Home model, focusing on mental health and social well-being for seniors with complex challenges.

As Heather’s departure approached, we were grateful that Karen O’Connor, a former Senior Director at LOFT in both Community Health Services and Development & Communications and former interim CEO of Addictions and Mental Health Ontario, agreed to step in, bringing a strong understanding and appreciation of our work and values. Karen played a key role in launching our 2025-2030 Strategic Plan and supported the board in selecting LOFT’s next CEO, David Fry.

David joins LOFT from VHA Home Healthcare as their Vice President, Integrated Client & Community Care and Chief Operating Officer. David excels at building strong connections with partners, developing and enabling innovative programs and delivering meaningful outcomes for clients and providers.

Care passionately PROGRAMS

Complex Care and Personal Support

LOFT’s complex care and personal support offer individuals around-the-clock care by collaborating with hospitals and community services to provide transitional and long-term housing solutions at our residences or through personalized in-home care.

Integrating

housing and social medicine

Last year, LOFT collaborated with Dr Andrew Boozary of the University Health Network (UHN) and the City of Toronto on a program designed to support UHN patients experiencing complex physical, mental health, social, and economic challenges. Called Social Medicine Housing Solutions Initiative, it effectively integrated LOFT’s housing and outreach program with UHN’s medical services and incorporating Indigenous knowledge, perspectives, and healing practices.

This program provides low-barrier access to housing for individuals experiencing homelessness or unmet housing needs, while supporting the stabilization of their physical and mental health. Throughout the year, an interdisciplinary team offered handson wrap-around support to 100 individuals, including outreach and case management, medical assessments, access to consultations and treatments, and other psychosocial services.

From hospitals to supported community living LOFT’s Back to Home model helps individuals with complex physical and mental health needs in hospitals transition to supportive housing. Extended hospital stays often occur due to a lack of affordable housing and community locations that cannot address clients’ specific needs. LOFT proudly operates 17 ALC-designed sites and transitioned 666 clients to community or long-term care this year.

PROGRAMS

Specialized Community Health Services

Through its specialized community health services, LOFT provides support for people experiencing homelessness, mental health, and substance use with other complex challenges such as HIV, dementia, gender transition, and involvement with the justice system. We offer outreach services, care coordination, crisis management, and life skills development to help clients achieve independent living.

Supporting people where they are

The Multi-Disciplinary Outreach (M-DOT) Team was key to our success in reaching individuals experiencing homelessness. In 2023, LOFT partnered with the Toronto Transit Commission (TTC) to pilot a program helping individuals facing mental health and housing challenges using TTC as shelter. The pilot’s success led to increased funding in 2024, enabling LOFT to launch an evening outreach team. Last year, the M-DOT team engaged 93 clients,

making 1,907 contacts both in person and over the phone, linking them to mental and physical health services, including harm reduction, addiction, and crisis support. Your support has helped us get people off the streets and provide essential health care, promoting recovery and dignity.

Empowering women through partnerships

In 2024, LOFT began a five-year partnership with Elizabeth Fry Toronto, an organization dedicated to supporting women who have experienced genderbased violence, intimate partner violence, and trauma. Through compassionate counselling and the Trauma Recovery Empowerment Model (TREM), which thoughtfully combines cognitive–behavioural techniques, skills training, and psychoeducation, clients are encouraged to discover self-care strategies, find ways to set safe physical and emotional boundaries, understand the impact of trauma and its aftermath, and enhance skills like communication, decision-making, and emotional regulation.

Supportive Housing Services

LOFT’s supportive housing services address the underlying factors affecting our clients’ ability to find and keep housing by providing mental health and substance use supports. Taking a client-directed and recovery model approach, we support client recovery through assessment, goal setting, care planning, PSW services, one-on-one case management, life skills and enrichment activities across Toronto and York Region.

Partnering to provide youth a place to turn

for hope

In partnership with CAMH and the Slaight Family Foundation, youth aged 14 to 29 experiencing psychosis have a place to turn for hope. Through these vital collaborations, LOFT offered a designated residence for clients receiving care from CAMH who required an extended period of support and housing to prevent hospitalization. In the second year of the three-year partnership, LOFT developed a scalable, standardized program to increase the number of supported clients by housing up to six youth. We take pride in the program’s youth who graduated and moved on to independent housing.

Stabilizing and securing housing

The LOFT Life Enrichment Workers piloted a program in Newmarket, Aurora, Richmond Hill, and King City, offering clients group sessions several times a week and providing individual support to over 200 clients. Throughout the year, clients worked with a Life Enrichment Worker to address complex mental and physical health issues, secure or stabilize their housing, and prevent eviction.

OUR TEAM

Be our best

A key to our success is our dedicated team, including hardworking program staff like Debra Walko and Kitty Kebede. Debra, who oversees client care and experience, received the 2024 National CAGP-CCSMH Outstanding Care and Integrative Practice Award, honouring her exceptional leadership in senior mental healthcare and highlighting the high-quality work her generosity makes possible. Additionally, Kitty Kebede received the 2025 Bhayana Family Foundation Award for her dedication. As a trusted personal support worker, her commitment to clients ensures their lives are filled with enriching opportunities and they stay connected to the community.

BRADFORD HOUSE

Lead the way

Since 2012, LOFT has owned and operated Bradford House to meet the housing and care needs of senior clients facing complex mental and physical health issues, social isolation, and/or poverty. Despite its success, there is a growing demand for affordable and supportive housing for seniors. In the next 26 years, the senior age group (65 and above) is projected to be the fastest-growing demographic in Bradford West Gwillimbury.

THE PROBLEM

The current Bradford House is at full capacity.

THE SOLUTION

LOFT is expanding its Bradford House program with a new, larger, purpose-built Bradford House to accommodate those currently on the waitlist. LOFT is grateful for the support of the Municipality of Bradford West Gwillimbury, which kindly donated a property at 31 Frederick Street for this purpose. We officially broke ground on September 19, 2024. Since then, the exceptional project team has made great progress in achieving a significant milestone—a project that is both on budget and on schedule.

Anticipated to open in early 2026, the new Bradford House will provide the community with 99 deeply affordable housing units designed to support the complex needs of seniors. Standing six stories tall and spanning 4,380 square meters—doubling the capacity of our existing property— each resident will enjoy access to affordable, purpose-built, light-filled private suites, each equipped with an en-suite washroom, kitchenette, and living area. Approximately 30 percent of the suites will be fully accessible.

Community-based support is essential, and we appreciate everyone who has helped us raise over $2 million toward our $5 million philanthropic goal. As we approach the realization of the new Bradford House, we invite you to invest in the future care of Ontario seniors through a donation.

The new Bradford House is a forward-looking, replicable model designed to meet the complex care needs of our seniors now and in the future, keeping them out of the hospital and in the community.
Bradford West Gwillimbury’s rapid growth and the projected population increase are expected to rise from 53,000 to 84,370 by 2051, an increase of 59 percent.

Contact Alasdair Hooper, VP Development & Communications at ahooper@loftcs.org or 416-435-6857 for more information on supporting the new Bradford House, including naming opportunities.

BONNIE

Our Giant Leap of Faith

LOFT supports those that the traditional systems of care leave behind: youth, adults and seniors with complex physical and mental health concerns exacerbated by addiction, behavioural challenges, dementia and social determinants of health such as homelessness and food insecurity.

We launched the $30 million Giant Leap Campaign to seed our newest health solutions and scale up LOFT’s existing innovations to meet growing needs. Our bold strategy has already galvanized more than $18 million in community contributions. Your support will help us achieve our goal of supporting three essential pillars.

NO PLACE LIKE HOME

$15 million

For those facing eviction or homelessness, knowing you’re in a safe space and have the support of a dedicated worker is the first step toward addressing mental health issues, physical health concerns, and substance use. That’s why safe and secure housing remains our top priority. With $5 million designated to the new Bradford House and $10 million supporting capital repairs and upgrades to existing LOFT properties, your ongoing support will help us meet modern standards of care and build a new supportive care residence for seniors.

A LIFELINE FOR AT-RISK YOUTH

$8.5 million

Many youth are left behind by traditional care, with emergency and hospital visits for mental health issues rising sharply over the past decade. The pandemic worsened feelings of isolation and anxiety, aggravating preexisting concerns. That’s why expanding 24/7 housing for at-risk youth and programs like LOFT’s Youth Community Care Centre and Campus Mental Health Program is essential to closing the gaps for our youngest clients.

BUILDING SKILLS AND ENRICHING LIVES

$6.5 million

Together with our partners, we’re building a community where everyone is cared for, and no one is left behind. Our life enrichment programs do more than provide opportunities for clients to enjoy themselves – they create meaningful connections, helping individuals feel seen, heard, and part of a community. Generous donations also enable us to provide unexpected and emergency assistance when it is most needed, including addressing food insecurity, disconnected utilities, transportation to medical appointments, and clothing needs.

For information about the Giant Leap Campaign, please contact Alasdair Hooper, VP Development & Communications at ahooper@loftcs.org or 416-435-6857.

PILLAR

ONE

No place like home 1

The Kazanjian Family: The importance of having a safe place to call home

Many of the properties LOFT owns and uses for client accommodation are over 70 years old, well before current standards of accessibility, safety, and privacy were established. As the housing affordability crisis continues to cause havoc for those forced to choose between basic needs, LOFT remains committed to providing housing for youth and others at risk of homelessness.

Our request to the Kazanjian Family for assistance in renovating and furnishing three cooperative housing properties occupied by youth in our Transitional Age Youth (TAY) program was met with genuine appreciation for the work we do at LOFT and an understanding of how vital it is for transitional-aged youth to have a secure and safe environment to address mental health and addiction challenges. The essential wraparound supports they receive include access to culturally appropriate therapy, nutrition coaching, and employment assistance.

PILLAR TWO

A lifeline for at-risk youth 2

The Gordon & Ruth Gooder Foundation: Breaking down food security barriers

When clients are struggling to meet their basic needs of shelter, food, and water, they cannot prioritize their mental health and recovery. LOFT is committed to providing consistent access to food and food education for our clients. They should not be anxious about what to eat and how to make it while trying to focus on recovery. Thanks to a generous three-year funding commitment from The Gordon and Ruth Gooder Foundation, LOFT can offer a holistic nutrition education program for youth, guided by their input and unique needs.

“Learning basic cooking skills helps build client’s confidence in the kitchen and also has the benefit of contributing to increased interaction while preparing meals.” Arielle, Life Enrichment Worker Food and Nutrition. As the program lead, Arielle offers weekly group meals prepared by participants, as well as a six-week, one-on-one cooking skills program with the LEW in their LOFT home. Now, rather than worrying about their next meal, many clients are focused on developing their nutritional knowledge and culinary skills with opportunities for providing peer support and obtaining food handling certificates that can lead to careers and improved socio-economic security.

Building skills and enriching lives 3

Enriching Lives with Safe and Supportive Housing for Transgender Adults

Members of the 2SLGBTQIA+ community experiencing homelessness face unique barriers to accessing safe housing, including homophobia and transphobia in the private rental market. A lack of emergency shelters and services for the broader homeless population worsens this discrimination.

“It has given me a place to live where I am welcomed, supported and accepted as I am. Living here has given me a second chance and has supported my growth as a person along the way. I have been given access to valuable mental health support, which has allowed me to improve tremendously. The staff are always kind and helpful as well. If this house had not existed, I am sure I would not be alive today.” Anonymous LOFT client. Housing and support specifically tailored to this community are vital. TD Bank Group, through the TD Ready Commitment, is a

committed supporter of the 2SLGBTQIA+ community, providing funds for this program led by LOFT, and acknowledges the importance of addressing these unique needs. Through TD’s generous multi-year support, LOFT has introduced life enrichment programming to build life skills, selfesteem and social connections for adults living with mental health challenges who have experienced homelessness and identify as transgender, non-binary, or gender-expansive at two of its residential properties. This support also ensures clients have access to comprehensive support services, including connections to trans-positive healthcare providers and other resources that foster well-being, personal growth, and fulfillment.

$98,539,997 EXPENSES

$98,539,997

88% Government funding

• Province of Ontario 83%

• Municipal 5%

• Other 12 % 9% Client contributions

2% Charitable donations

1% Other REVENUE SOURCE

72% Salaries and benefits

19% Operating costs

5% Administration 4% Residents’ services

Staff recognition and anniversaries

Thank you to each of our long-serving staff for their dedication and hard work.

35 years

Suzanne Saulnier

30 years

Cathy-Ann Inkster

Wayne Jacobs

25 years

Julita Ahmed

Luzviminda Caceres

Hugh Ross

20 years

Corazon Casals Dumangcas

Jodi Tennant

15 years

Kunga Doma D Bhutia

Nyima Dolma Dolma Datok

Falynn Draper

Jason Fuoco

Jampa Jampa

Dorota Milaszewski

Maria Corazon Ranido

Viorica Pamfil Rotariu

Lavanya Savarimuthu

Dickie Yangzom Tsering

Angela Young

Tenzin Wangmo

10 years

Roy Dattilo-Best

Meaghan Bluer

Jessica Leigh Bodger

Felipe Aedo-Castillo

Fritzie Alfonso-Casuga

Monique Chamberlain

Saji Cherian

Dawa Dolma

Luis Forero-Garcia

Meeraf Gebreyes

Allan Thayil George

Luke Grogan

Darryl Hibbert

Rabia Irfan

Leigh-Ann Iskra

Berely Jarabata

Ngawang Tsamchoe

Lhunkhang

Pema Lodoe

Arif Nizami

David Ng

Neelam Sharma

Jeffrey Stern

Joanne Taylor

Edina Toffler

Jakaria Uddin

Aline Valentin

5 years

Margaret Alcorn

Aye Asantewaa

Catherine Asperin

Tseten Sangmo Bhutia

Jenna Davies

Enoma Violet Demu

Thinlay Dolker

Sarah Ehsan

Zewdu Ewunetu

Tammy D.A. Ford

Christa Anne Gatto

Krista Lynne Godward

Zena Gopal

Rachel Pearl Hamilton

Karen Hoi Lam Ho

Sophia Siu-Ya Ho

Harinder Kaur

Veerpal Kaur

Md Abdul Kashem Khan

Olaide Oke Lateef

Kalsang Lhamo

Dolma Lhatzo

Jamie Yuk Wan Lo

Laura Maida

Neeha Matin

Hirji Nuri

Cassie Prescott

Shelly Alanda Richards

Jasmeen Jimmy Sharma

Shanaaz Sheriff

Cynthia Elizabeth Sylvester

Jose Thomas

Jasmine Elysia Untalan

Juliana Gabriel-Whyte

Xiu Shen Yang

Nyima Yangkee

Thank you for your support!

LOFT is thankful to the following individuals and organizations for their generous support.

Legacy/Estate

Estate of Dorelle Mackellar Cameron

Estate of Mario June Ferris Elver

Estate of Mary Elizabeth Kilbourn

Estate of Kathryn Iza Scott

Estate of Bruce Weppler

Estate of Alan Reginald Westbrook

1,000,000+

Kazanjian Family

250,000+

Slaight Family Foundation

$100,000$249,999

Gordon and Ruth Gooder

Charitable Foundation

RBC Foundation

TD Bank Group

$50,000$99,999

Bill and Karen Barnett

Carol Foran

The Lang Family Foundation

Ontario Trillium Foundation

$25,000-$49,999

Canadian Red Cross

The Connor, Clark, and Lunn Foundation

Dick Falconer

Anthony Fell

William and Betty Finch Fund

William Hayes

Tom Kennedy & Liz Trotter

Stuart and Victoria Lazier

Bishop Kenneth Maguire Trust of the Anglican Foundation

Doug McGregor

Alan Merriam

Modern Niagara Group Inc.

Pace Family Foundation

Mary Jacqueline Rosevear Fund

Temerty Foundation

Tenaquip Foundation

Throop Family Foundation

United Way Toronto and York Region

$10,000$24,999

Bluesky Foundation

Daily Bread Food Bank

Enbridge Gas

Spectrum Healthcare Foundation

$1,000$9,999

David Allan

James Anok

Phillip Armstrong

Electra Aust

Mary L. Aziz

Alyson Barnett-Cowan

Sarah Beaton

Chris & Ainsley Beer

Jamie Berns

Norma & Larry Bertuzzi Giving Fund

BLG Foundation

Sylvia Bogner

Lois I. Broad

Brian Carr

Elizabeth Charal

Mark Corkery

Gordon Cressy

Eric Cunningham

Danube Seniors Centre

Blair Driscoll

Carol Drummond

John C. and Sally Horsfall

Eaton Foundation

Egan Family Foundation

Christine Elliot

Enfield Wood LLP

Sharon Euler

Felican Sisters of St. Francis of Canada

William Fillmore

Donald Fraser

Helena Friesen

Blake C. Goldring

Grace Church On-The-Hill

Catherine Graham

Carrie Hayward

Gordon Holder

Mary Horan

Jay Howard

Maureen Hyland

Incorporated Synod of the Diocese of Toronto

Jay’s Care Foundation

Jo’s Snowflake Fund

Adam Katz

Lorraine Kelly

Edward Lee

M. Olivia Lee

Donald MacOdrum

Sarah Mambourg

Jamie Manson

Lauren E. Marshall

Thomas B. Martin

Mary McDougall Maude

Heather McDonald

Virginia McLaughlin

Dorota Milaszewski

David Murray

Peter Nesbitt

North Newmarket Lions Club

Parliament Furniture

Peter R. Paterson

James Pecka

Philoptochos Society of Prophet Elias Greek

Orthodox Church

Purpose Investments

Richmond Hill United Church

Lynn P. Ridout

Katherine Roos

Mary Jacqueline Rosevear Foundation

Ryley Family Foundation

Saunders Chiropractic

Professional Corporation

Elizabeth Savage

Paula Schipper

Service Master of York

Mary Jo Smith

Philip & Fannie Smith Foundation

Starbucks Canada Charitable Fund

Sheila Thompson

Elaine Turnbull

Board of Directors

Mary Jo Smith Chair
Jamie Manson Vice Chair
Ted Reeser Treasurer
Paula Shipper Secretary
Karen O’Connor Interim CEO
Amuna Baraka-Clarke People and Culture
Rosa Galluzzo Finance
Alasdair Hooper Development and Communications
Debra Walko Client Care and Experience
Negin Zebarjad Operations
James Anok Member
Simone Atungo Member
Blair Driscoll Member
Christine Elliott Member
Matthew Flynn Member
Hargun Kaur Member
Peter Nesbitt Member
Dipti Purbhoo Member
Bindhu Alvar Thiruvenkadatha Member

Everyone deserves to be seen

Downtown office location

LOFT Community Services 15 Toronto Street, 9th Floor Toronto, Ontario M5C 2E3

Contact information

Telephone: 416-979-1994

Email: info@loftcs.org

Charitable Business Number 13058 6605 RR0001

loftcs.org

Land acknowledgement

LOFT Community Services is grateful to be able to offer services in this territory. This has, and continues to be, a home for many Indigenous persons for thousands of years. LOFT acknowledges the Tobacco, Petun, and Huron-Wendat Nations. We acknowledge the other confederacies and communities of Nations including the Anishinabek, Haudenosaunee, Inuit, and Métis Peoples. We also recognize the First Nations and their ancestors in the area including, The Mississaugas of The Credit, the Chippewas of Georgina Island, the Chippewas of Rama, Six Nations of the Grand River, and the Mississaugas of Scugog Island. Thank you. And thank you for this moment of reflection. Please take some time to be present, have a moment of reflection and think about how you are acting toward Truth and Reconciliation.

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LOFT AnnualReport 2024-2025 (Final 08-13-25) by LOFTCS - Issuu