Since 1953, LOFT has offered dignity and hope to individuals with complex challenges. We are one of the largest community service providers in Ontario, supporting people with complex physical and mental health concerns with addictions, behavioural challenges, and dementia. We know that social determinants of health, such as housing and food insecurity, increase people’s need for help. Collaborating with the people we serve and other community-based organizations, we build customized supports that specifically address each individual’s unique needs and offer help for as long as needed.
Letter from Board Chair & CEO
As we reflect on the past year, we are proud of the unwavering commitment and compassion of our staff, board members, volunteers, and supporters.
Together, we have pursued ambitious plans to expand our reach and services, renovate our existing facilities, and open new programs. Despite the successes celebrated in this report, we know there is still much to be done. The challenges facing those we serve are ongoing, and we need your continued support.
LOFT reaches close to 20,000 people who might otherwise fall through the cracks of the healthcare system and government programs. We are determined to support our clients as they strive to live with dignity. Together, we are building a community.
We can only perform our work with the support of others who feel as passionate about LOFT’s mission as we do. Our resources must keep pace with demand. Two years ago, we launched our Giant Leap campaign, an ambitious fundraising initiative that addresses the ongoing housing crisis, broadens client services, and works to meet the growing needs of our diverse community.
The Giant Leap campaign, which has already realized half of its $30 million goal thanks to generous donations and support, is making a significant impact. We are immensely grateful to those of you who helped us reach this financial milestone and share in the past year’s accomplishments. Your continued support is crucial as we strive to meet our ambitious goals.
HEATHER MCDONALD , CEO
LOFT’s workforce has grown by 137 positions. Our staff recognize our clients’ humanity and form our organization’s backbone. Their commitment is truly awe-inspiring.
Our partnership with community-based organizations has led to the creation of a Youth Wellness Hub for Thorncliffe Park and Flemingdon Park residents and the initiation of a mental health program to support youth who identify as Black, Indigenous, and People of Colour. We are excited to announce that we have completed the planning phase of LOFT’s new Bradford House. This facility will serve seniors experiencing homelessness in the Bradford area, a significant step forward in our mission. We look forward to sharing more updates as we progress with this important project.
You will read more about the Giant Leap campaign, the Bradford House expansion, and other lifechanging initiatives LOFT has pursued over the past year. You will also meet some long-time donors who share why they remain steadfast supporters.
Our work is far from over. The issues that LOFT seeks to address are constantly evolving. Through commitment, collaboration, and courage, we know that we can build a future that provides comfort, safety and belonging for those we serve. We thank you and are grateful for your continued support.
Heather McDonald, CEO Mary Jo Smith, Board Chair
MARYJOSMITH, BOARDCHAIR
Everyone deserves to be seen
Annual impact by the numbers
VISION
Together, we can all live successfully in our community.
MISSION
19,878
Youth, adults and seniors served
To help people achieve their optimal health and well-being in the community by offering unwavering support and hope.
VALUES
487 Clients transitioned from hospital to community or long-term care
1,882
We value compassion, collaboration, and community delivered with dignity, innovation, and excellence.
Transitional and long-term care units
1,145
Data from April 1, 2023 to March 31, 2024
Our services
Complex Care & Personal Support Services
We offer 24/7 complex care and personal support for people with significant healthcare needs. Partnering with hospitals and community services, we provide transitional and long-term housing solutions, including specialized in-home care.
Supportive Housing Services
We address the underlying factors that affect our clients’ ability to find and keep housing, by offering mental health and substance use supports. We partner with Toronto Community Housing and Simcoe County Housing to reach more people in need.
Specialized Community Health Services
We provide homelessness, mental health and substance use supports for people managing complex challenges, including HIV, dementia, gender transition, or justice involvement. We offer outreach, care coordination, crisis management, and life skills development, helping clients live independently.
Staff
LOFT Programming
Well-being, on board and underground
In early 2023, LOFT identified the need for mental and physical support services for people sheltering in Toronto’s subway and buses. Entering into a partnership with the Toronto Transit Commission (TTC) and the City of Toronto, LOFT developed and piloted the Toronto Multi-Disciplinary Outreach Team (M-DOT). Through the program, outreach workers engage with people on the TTC who are experiencing mental health and housing challenges.
We anticipated connecting with between 80 and 100 people throughout the one-year pilot program. This number was quickly exceeded. Within the first eight months, LOFT staff engaged with 290 individuals, successfully connecting many of them to ongoing support services. The achievements of the M-DOT program are a testament to our commitment and the impact we can make when we work together.
LOFT also became a member of the OnTrack Safety Alliance, which provides the infrastructure necessary to ensure smooth delivery of GO rail service. In December 2023, LOFT educated its on-the-ground staff about resources available through M-DOT should they require assistance connecting people to support services, especially around Union Station.
Given the program’s effectiveness, increased funding for M-DOT was announced in 2024. The program has been extended into 2025, providing more opportunities to support some of Toronto’s most vulnerable citizens.
LOFT’s work recognized
It is extremely rewarding to watch our support improve someone’s well-being, but we also greatly appreciate it when colleagues recognize LOFT’s efforts.
This past year, we received the 2023 Non-Profit Employer of Choice (NPEC) Award and were accredited under Imagine Canada’s Standards. These standards recognize a non-profit organization’s commitment to operational excellence, adherence to best practices, and dedication to creating a lasting impact.
In addition, LOFT was honoured to receive the Patti Cochrane Partnership Award in May. This award recognizes our collaborative work with Trillium Health Partners in transitioning people from hospitals back into the community. LOFT is grateful for the significant difference our partnership with Trillium is making in the lives of our clients.
From private homes to public spaces
Stable housing is essential to one’s mental and physical well-being and safety. In December, LOFT, the City of Toronto and five other community-based organizations opened Birchmount Green in Scarborough. This new property provides 220 mixed and affordable rental homes for low-to-moderate income earners. LOFT was allotted 12 units and transitioned individuals from hospitals into their new homes. With the support of the Balsam Foundation, LOFT also provided furniture and groceries to help pave the way toward each client’s recovery and independence.
Building a sense of belonging
Regular engagement with the public and our communitybased peers keeps us informed of the current and emerging concerns of those we serve. LOFT welcomes any opportunity to share information about our services, to learn from others, and to build connections.
Opening our doors
In 2024, we continued to receive overwhelmingly positive feedback from attendees at open houses held at LOFT sites. Staff, current and potential clients, care providers and supporters appreciated the chance to learn more about our programs and services.
Showing our pride and support
Pine Villa hosted Black History Month celebrations in 2024. Clients enjoyed food from a local restaurant and entertainment from local musicians, which encouraged a sense of community and provided an opportunity to discuss the richness of Black history.
Recognizing that members of the 2SLGBTQIA+ community are at higher risk of homelessness and mental health and addiction issues, LOFT was excited to partner with POZTO and POZPLANET Magazine for two MINGLE fundraising events at The Well in Toronto. Funds raised were allocated to McEwan Housing and Support Services, through which LOFT provides physical and mental health, addiction and other support to people living with HIV/AIDS.
These social activities build understanding and acceptance, reaffirming our commitment to creating environments where everyone feels safe, respected, and valued.
Advancing access to health information
Sharing information with other healthcare professionals is important to LOFT’s outreach activities. A recent highlight was our award in the poster presentations exhibited at AdvantAge Ontario’s Advancing Senior Care Convention in April. LOFT was honoured to participate alongside industry leaders, offering strategies to support seniors’ transition from inpatient care to their homes.
Providing hope together
LOFT assists vulnerable members of our community, partnering with other organizations and businesses to provide immediate support.
In May, LOFT’s 416 Community Support for Women site in Toronto held a farmer’s market as part of our aim to address food insecurity and make healthy eating accessible to all. With the support of LOFT staff and volunteers, food was distributed to local women in need. Through our street outreach program, LOFT was pleased to facilitate Future Fertility’s distribution of Winter Warmth Kits to people facing housing instability.
Advancing equity & diversity in mental health supports
LOFT’s Transitional Aged Youth (TAY) programs offers support and resources to our younger clients. Specifically aimed at those aged 15 to 24, the program includes mental health counselling, employment assistance, educational support, life-skills training, housing solutions, and connections to community resources. Recognizing that mental health issues faced by Black, Indigenous and People of Colour (BIPOC) are unique and complex, LOFT piloted a program specifically developed for these populations. Dialectical Behaviour Therapy (DBT), part of our Chaos & Calm program, was launched at the recently opened Youth Wellness Hub in Thorncliffe Park and Flemington Park. The program helps approximately 200 clients annually, facilitating meaningful group discussions between peers to pursue emotional wellness and stability over a ten-week program.
LOFT was grateful for the invitation to share information about our successful Chaos & Calm program at the Hong Fook Mental Health Association’s annual Diversity and Equity in Mental Health and Addiction Conference in April 2024.
Penetanguishene behavioral supports at home (“Back to Home”)
LOFT’s Back to Home Penetanguishene program is more than just a place to live; it is a sanctuary where each resident is part of a community that genuinely cares.
With our partners from Waypoint Centre for Mental Health Care, LOFT provides a compassionate and assisted living solution for seniors transitioning from the hospital into the community. Our home has space for 27 people and includes transitional and permanent housing options. Our site includes a beautiful outdoor garden and is within walking distance of shops and cafes.
Our staff at LOFT’s Back to Home Penetanguishene program go the extra mile to support seniors living in their own homes in town, providing 24/7 access to personal care. This commitment helps seniors maintain their independence in their own homes for as long as possible.
Touching lives across the GTA, York Region and Simcoe/Muskoka
For meaningful and lasting change to occur, it is imperative that we foster equity and inclusion, establish partnerships, and be prepared to engage with individuals and communities until needs are met. Last year, LOFT’s projects extended across the GTA, York Region and Simcoe/Muskoka, touching the lives of a diverse range of clients.
At Bradford House, home will be where the heart is
Affordable and supportive housing is a critical concern for many Ontario seniors. A permanent home translates into better mental, physical, and financial health. It saves older adults from seeking healthcare from hospitals or social services within the community, which can be difficult for them to sustain and is more costly to the system. At LOFT, we know that ‘home is where the heart is,’ which is why we are excited that the work towards increasing our capacity for 24/7 care at Bradford House commenced this year. Bradford House has been providing 46 homes for seniors who are at risk
of experiencing homelessness since 2012; however, parts of the current building are 100 years old and no longer meet modern standards of accessibility, privacy, and safety. In addition, Bradford’s senior population is expected to increase by 41 percent over the next 20 years.
We acted to address this impending need with a plan to double Bradford House. Thanks to the generous donation of property by the Town of Bradford West Gwillimbury, Bradford House will relocate and expand to accommodate another 53 residents. Our innovative plans for a new six-storey building were reviewed by experts in behavioural health, harm reduction, trauma-informed care, and Indigenous health. It will feature wider doors and hallways, lower counters, barrier-free washrooms, accessible parking, gardens, and outdoor terraces.
The new Bradford House is slated to open in early 2026.
Our Giant Leap towards hope
LOFT Community Services is redefining health and addressing inequities in care for those who need it most. Our distinctive lens on the front lines of care has revealed a sobering reality: The gaps and inequities in Ontario’s health and social care systems are continuing to grow. Countless people in our community still face barriers to health, hope, and dignity.
We have never been afraid to leap. We stare into the cracks of our healthcare system and offer innovative solutions to help thousands of people with mental illness, addiction, homelessness, and dementia emerge from the darkness and access the care they need and deserve.
Together with our donors and health and community partners, we are changing lives and catalyzing systemwide changes that improve efficiencies and create healthier communities for all.
Our bold strategy has already galvanized more than $15 million in community support through the Giant Leap Campaign, which is raising funds for three dynamic pillars.
No place like home: $15 million
Your investment will help build a new supportive care residence for seniors and upgrade and expand our aging housing facilities to meet modern standards of care.
A lifeline for at-risk youth: $8.5 million
More 24/7 housing for at-risk youth and expansions to LOFT’s Youth Community Care Centre and Campus Mental Health Program will help bridge the gaps for our youngest clients.
Building skills and enriching lives:
$6.5
million
Gifts will help LOFT meet our client’s most basic needs and prepare for a healthier future.
Each leap of faith is high risk but also high reward. We are delivering health and hope where there otherwise would be none. You can help make this possible for even more people in our community. Nothing transformative ever comes from innovating alone.
For information about the Giant Leap Campaign, please contact Alasdair Hooper, VP, Development & Communications, at ahooper@loftcs.org or 416-435-6857.
DENISE
BILL
SAVVOI
DONOR STORIES
Mary-Frances Turner 1
In 2017, Anne-Marie Turner’s (pictured right) life was at a crisis point. At 55, she was experiencing bipolar disorder compounded by alcohol addiction, and places where she could receive ongoing care were limited. “We were told that she couldn’t return to rental housing and would have to go into long-term care,” says Mary-Frances Turner, her sister. “After visiting some facilities, we knew Anne-Marie didn’t belong in such a setting.”
Eventually, Anne-Marie’s family learned about LOFT and Bradford House through the York Region Health Team. “We were so lucky that a single suitable space was available,” says Turner. “Alcohol and bipolar disease steal a person’s soul, but the LOFT team provided Anne-Marie with an environment where she has some independence but also structure, which has brought her back, literally, from the brink of death.”
Supporting LOFT is now a shared passion within Mary-Frances’ family: her and Anne-Marie’s 94-year-old father, William, continues to work with LOFT staff to ensure she receives all the medical and psychiatric care she needs. He was also the first donor to the Bradford House expansion project, while Mary-Frances volunteers on the project’s Building Committee. LOFT has brought William great peace of mind as Anne-Marie’s future was previously a source of great worry and expense.
“I can honestly say that LOFT is responsible for returning Anne-Marie to a beautiful, loving, healthy woman and family member,” says Mary-Frances. “After visiting some facilities, we knew Anne-Marie would not get the kind of mental health support she needed to return to an active life and we prayed for a better solution.”
DONOR STORIES Alan Merriam 2
It is fitting that, through music, Alan Merriam discovered LOFT.
“Ten years ago, musicians I knew were performing at a LOFT Christmas concert,” says Alan, the President and CEO of Merriam Music. “I got tickets and, from there, learned about LOFT’s mission, did site visits, and met clients and staff. I could tell that LOFT was really invested in the people they were helping.”
Alan says LOFT’s holistic approach most strikes him. “LOFT doesn’t just focus on a single aspect of a person for a short time,” he explains. “They work with people over the long term, bringing in whatever resources are needed to return that person to independence.”
As a downtown Toronto resident, Alan is particularly aware of the issue of homelessness. “It’s hard to put into words, but I feel personally connected to the issue,” he explains. “I’ve known people who have been cast out of their homes because of ideology or sexual orientation. I feel empathy for people who find themselves on the street; it tugs on my heart.”
For Alan, supporting LOFT is about listening to his heart and intuition: “It’s about finding the connection between your desire to help and an organization in which your contributions will go the furthest in addressing issues you feel passionate about. This means supporting organizations, like LOFT, whose authenticity and structure allow them to make a difference.”
DONOR STORIES
Beresford Charitable Foundation 3
During the COVID-19 pandemic, many advocates for youth mental health sounded the alarm on what they saw as a growing health crisis: alarmingly high rates of depression and anxiety being reported by young people.
Beresford Charitable Foundation was formed during the pandemic. One of the first areas of focus was Transitional Aged Youth mental health because our donors had witnessed the lack of support for this age group. The search for organizations with such services brought them to LOFT.
LOFT had just acquired its Wilson Park property when Beresford Charitable Foundation reached out. “LOFT had earmarked Wilson Park as housing for at-risk Transitional Aged Youth,” our donors explain. “Capital improvements to the property were needed, and we knew our support could help make them happen.”
LOFT stays accountable to donors by keeping them updated on progress made in the programs or initiatives they are supporting. “We appreciate that we are kept informed of the plans for Wilson Park and directions that LOFT may take around Transitional Aged Youth support services,” said our donors, who hope that through focused and longer-term agreements with organizations like LOFT, their Foundation will help individuals faced with challenges that impact their quality of life. “LOFT effectively addresses some of the most urgent and complex needs within our community, and we have seen the positive impact of our support.”
REVENUE SOURCE
$93,244,127
EXPENSES
$92,341,185
Staff recognition and anniversaries
Thank you to each of our long-serving staff for their dedication and hard work.
40 years
Lori Kerr
30 years
Cathy-Ann Inkster
Robert LeRoy
Stacy Rich
Suzanne Saulnier
Paul Smith
Debra Walko
25 years
Luzviminda Caceres
Martin Clancy
Steven Darking
Donna Mae Ellis
Rosa M Galluzzo
Wayne Jacobs
Margaret R Kellins
Merly D Macni
20 years
Julita Ahmed
Maria Anceriz
Kumaganthy Balakrishnan
Charmaine Brown
Corazon Casals Dumangcas
Sonam Chamshug
Nadia Cruceru
Dorjee Damdul
Carolyn Donaldson
Shelley Lynn Echlin
Karen Lee Ivens Carter
Dorota Kasner
Kidist Kebede
Leonard LeRoy
Hamila Lotfi
Zofia Paluch
Nellie Rahman
Lorna Raposas
Paulet Ricketts
Hugh Ross
David Smith
Nirmaladevi Sundram
Jing Wang
15 years
Bisharo Ahmed
Ruhel Ali
Elisa Anceriz
Laurel Baldwin
Kyla Ball
Kadian Barnes
Kunga Doma Bhutia
Alexandra Sarah Branston
Beata Cierpich
Nyima Dolma Dolma Datok
Lisa Davies
Falynn Draper
Daniel Gomes
Helen Healy
Desiree Hipplewith
Louise Jablonski
Jampa Jampa
Barbara Kwias
Dawne Levene Brown
Dolma Lhazom
Heather McDonald
Margo McLaughlin
Dorota Milaszewski
Faduma Muhudin
Muhidin Mohamed
Maria Corazon Ranido
Joanne Reddick
Thevaky Senthilkumaran
Kikik Sherpa
Won Il Shin
Nirmaladevi Sundram
Michelle Szabo
Marco Antonio Villa Alarcon
Tsering Yangzom
Jennifer Zawerbny
Li Xin Zhu
10 years
Sheryl Abraham
Adedayo Adenola
Lizzy Bamigbe Adewodu
Felipe Aedo-Castillo
Berhane Alemu
Reggie Amontar
Hassan Backy
Michelle Ball
Jalal Barkhordar
Catherine Binney
Jessica Leight Bodger
Maria Teresa Bolivar
Hope Boona
Lloyd Brown
Jackelin Caburnay
Robert Carson
Monique Chamberlain
Saji Cherian
Sonam Choden
Nyima Choedhen
Sharon Dawes
Dawa Dolma
Namgyal Dolma
Nicole Downes
Karen Eves
Garrette Fao-Anan
Luis Forero-Garcia
Karen Frotten
Jason Fuoco
Sigai Gabrikristos
Adrian Mark Gardonio
Emebet Gebryes
Bindhya George
Francis Gerona
Indra Gludd
Amy Goldstone
Sandra Elizabeth Greenlund
Karma Gyaltsen
Syed Hasan
Pei Yi He
Rabia Irfan
Andrea Itzkovitch
Nicole Johnson
Sonam Chokey Kachhyapati
Christine Kangabe
Stephen Keeble
Fasika Kefele
Douglas Scott Sully Keith
Lobsang Khenrap
Shirin Kouestani
RInchen Lama
Tsering Lhamo
Ngawang Tsamchoe
Lhunkhang
Gary Logie
Sahlee Zamora Lopez
Tami Madigan
Tillawattie Ruby Madray
Irfan Ahmad Malik
Dionisio Masangcay
Velvet Melanson
Patricia Michael
Amanda Middleton
Susana Miguel
Eleanor Miller
Sabine Neidhardt
Azizullah Ostaiwaz
Thinley Paldon
Viorica Pamfil Rotariu
Primrose Paul
Marek Pawlikowski
Shawn Pendenque
Meenawati Persaud
Kennis Phung
Lorelei Prout
Cecil Richards Providence
Laura Pye
Lorna Romuar
Sanjay Sathyanarayan
Paul Schuler
Amoy Scott
Misty Shallow
David Sinclair
Bukola Sosan
Brittany Stalker
Abella Tandoc
Tenzin Thargyal
Edina Toffler
Sarah Treadwell
Dhondup Tsering
Dickie Yangzom Tsering
Jakaria Uddin
Lindor Uygur
Aline Valentin
Amy-Lynn Vanderkooy
Susan Wakelin
Tenzin Wangmo
Margot Alexandria Wilkins
Ryan Williams
Roger Wilson
Pema Yeshi
Bebiano Ylanan
Angela Young
Farideh Yousefi
Cecilia Zakka
Thank you for your support!
LOFT is thankful to the following individuals and organizations for their generous support.
Estate of Winnifred Herington
250,000+
United Way Toronto and York Region
$100,000$249,999
Gordon and Ruth Gooder
Charitable Foundation
Ontario Trillium Foundation
The Schulich Foundation
United Way Greater Toronto’s Allan Slaight Seniors Fund
$50,000$99,999
Balsam Foundation
Bill and Karen Barnett
Beresford Charitable Foundation
Canadian Red CrossCommunity Services
Recovery Fund
Echo Foundation
Amelia Ferguson and Brian Budd
LOFT Anonymous Gifts
Jon and Nancy Love Foundation at the Toronto
Community Foundation
Peter’s Food Shop
$25,000$49,999
The Bishop Kenneth Maguire Trust of the Anglican Foundation
Michael and Lana Ferguson
Joyce Henry
Blair and Cara Driscoll
Alan Merriam and Merriam Music
Brian and Carolyn Neysmith
Michael McCain
Pace Family Foundation
The Tenaquip Foundation
$10,000$24,999
Connor, Clark and Lunn Foundation
Daily Bread Food Bank
Gerry Delio
Enbridge Gas
Distribution Inc.
Estee Lauder Cosmetics Ltd
Dick Falconer
William and Betty Finch Fund
Stuart Lazier
Tom and Sarah Milroy
Northbridge Capital
Keith A. Pankhurst
Pherrill Fund of the Anglican Diocese of Toronto
Ted Reeser and Elizabeth Forster
The Ryley Family Foundation
Spectrum Health Foundation
$1,000$9,999
518391 Ontario Inc.
Abundance Canada
David Allan & Cynthia Young
The Anglican Church of Canada
James Anok & Daniel Brereton
Aqueduct Foundation
Jessica Arakgi
Philip & Linda
Armstrong Foundation
Electa Aust
Bruce Avery
Mary L. Aziz
J.C. Bakker & Sons Ltd
Alyson Barnett-Cowan
Chris Beer
Benefaction
Norma & Larry Bertuzzi Giving Fund
Sylvia & Klaus Bogner
Brettany’s Legacy: the Brettany Biggs Fund at Toronto Foundation
Suzanne Brisson
Jacqueline H. Brookes
Robin W. Butler
Luzviminda Caceres
Canadian Online Giving Foundation
Brian & Ellen Carr
Carole Chabot & Derek Dodd
Elizabeth & Phil Charal
The Charitable Gift Funds
Canada Foundation
Charities Aid Foundation of Canada
J.S. Cheng & Partners Inc
Michael Cherneski
CHUM Charitable Foundation
Gregory Clapp
Mary Corkery
Council of Ontario Directors of Education (CODE)
Crescent School
Gordon Cressy & Joanne Campbell
David de Launay
Gregory Dias
Carol Drummond
Patrick Duffy
The Egan Family Foundation
Christine Elliott
Stikeman Elliott
Sharon Euler
Thomas Rahilly & Jean M. Fraser
Helena Friesen
Rosa Galluzzo
Flex N Gate
Blake C. Goldring
Grace Church On-The-Hill
The Honourable William C. & Mrs. Catherine Graham
Grant Thornton Foundation
The Grenadier Foundation
Monique Guibert
Nadya Habib
William Hayes & Mary-Frances Turner
Carrie Hayward
Gwendolyn Hayward
Gail Henderson
Michelle Henry
Jane Hogarth
Mary & William Horan
Shayne & James Hutton
The Incorporated Synod of the Diocese of Toronto
Jay’s Care Foundation
Jo’s Snowflake Fund at the Toronto Foundation
Adam Katz
David & Stephanie Keeley
Kiewit-Alberici Union
General Partnership
The Tom and Ruth Kritsch
Family Foundation
John & Teresa Lee
M. Olivia Lee
Ashley Lo
LOFT Anonymous Gift
Patricia Macdonald
Donald & Catherine MacOdrum
Jamie Manson
Lauren E. Marshall
Mass. Electric Construction
Canada Co.
Terry McCullum
Heather McDonald
Mary McDougall Maude
A. Doug McGregor
Gillian Minshall
Peter Nesbitt
NHI Nursing & Homemakers Inc.
Penny Noble
North Newmarket Lions Club
Parliament Furniture
Peter Paterson
Neil Peet
Philoptochos Society of Prophet Elias Greek
Orthodox Church
Private Giving Foundation
Ravenshoe United Church
Resource Thrift Shop
Lynn Ridout
Katherine Roos
Rubisov Family Fund at Toronto Foundation
Saunders Chiropractic Professional Corporation
Elizabeth Savage
Susan Schafer
Paula Schipper
Nedannis Sharp
Joe & Mary Frances Sheehan
Angela Smith
Mary Jo Smith
St. Clement’s Anglican Church
St. Leonard’s Anglican Church
Paul & Gale Taylor
Tom Thomas
Sheila Thompson
Elaine Turnbull
Unilock Ltd
Vector Financial Services Limited
Jennifer Vella
Debra Walko
Bruce Weppler
Enfield Wood LLP
Shenlor Young
Board of Directors
Mary Jo Smith Chair
Paula Schipper Vice Chair
Ted Reeser Treasurer
Jamie Manson Secretary
Heather McDonald CEO
Amuna Baraka-Clarke People and Culture
Rosa Galluzzo Finance
Alasdair Hooper Communications and Development
Debra Walko Client Care and Experience
Negin Zebarjad Operations
James Anok Member
Simone Atungo Member
Matthew Flynn Member Hargun Kaur Member
David de Launay Member
Christine Elliott Member
Nancy Mulroney Member
Peter Nesbitt Member
Dipti Purbhoo Member
Leadership Team
Everyone deserves to be seen
VISION
Together, we can all live successfully in our community.
MISSION
To help people achieve their optimal health and well-being in the community by offering unwavering support and hope.
VALUES
We value compassion, collaboration, and community delivered with dignity, innovation, and excellence.
Downtown office location
LOFT Community Services 15 Toronto Street, 9th Floor Toronto, Ontario M5C 2E3
Contact information
Telephone: 416-979-1994
Email: info@loftcs.org
Charitable Business Number 13058 6605 RR0001 loftcs.org
Land acknowledgement
LOFT Community Services is grateful to be able to offer services in this territory. This has, and continues to be, a home for many Indigenous persons for thousands of years. LOFT acknowledges the Tobacco, Petun, and Huron-Wendat Nations. We acknowledge the other confederacies and communities of Nations including the Anishinabek, Haudenosaunee, Inuit, and Métis Peoples. We also recognize the First Nations and their ancestors in the area including, The Mississaugas of The Credit, the Chippewas of Georgina Island, the Chippewas of Rama, Six Nations of the Grand River, and the Mississaugas of Scugog Island. Thank you. And thank you for this moment of reflection. Please take some time to be present, have a moment of reflection and think about how you are acting toward Truth and Reconciliation.