LOFT Community Services: 2023-2024 Annual Report

Page 1


Since 1953, LOFT has offered dignity and hope to individuals with complex challenges. We are one of the largest community service providers in Ontario, supporting people with complex physical and mental health concerns with addictions, behavioural challenges, and dementia. We know that social determinants of health, such as housing and food insecurity, increase people’s need for help. Collaborating with the people we serve and other community-based organizations, we build customized supports that specifically address each individual’s unique needs and offer help for as long as needed.

Letter from Board Chair & CEO

As we reflect on the past year, we are proud of the unwavering commitment and compassion of our staff, board members, volunteers, and supporters.

Together, we have pursued ambitious plans to expand our reach and services, renovate our existing facilities, and open new programs. Despite the successes celebrated in this report, we know there is still much to be done. The challenges facing those we serve are ongoing, and we need your continued support.

LOFT reaches close to 20,000 people who might otherwise fall through the cracks of the healthcare system and government programs. We are determined to support our clients as they strive to live with dignity. Together, we are building a community.

We can only perform our work with the support of others who feel as passionate about LOFT’s mission as we do. Our resources must keep pace with demand. Two years ago, we launched our Giant Leap campaign, an ambitious fundraising initiative that addresses the ongoing housing crisis, broadens client services, and works to meet the growing needs of our diverse community.

The Giant Leap campaign, which has already realized half of its $30 million goal thanks to generous donations and support, is making a significant impact. We are immensely grateful to those of you who helped us reach this financial milestone and share in the past year’s accomplishments. Your continued support is crucial as we strive to meet our ambitious goals.

HEATHER MCDONALD , CEO

LOFT’s workforce has grown by 137 positions. Our staff recognize our clients’ humanity and form our organization’s backbone. Their commitment is truly awe-inspiring.

Our partnership with community-based organizations has led to the creation of a Youth Wellness Hub for Thorncliffe Park and Flemingdon Park residents and the initiation of a mental health program to support youth who identify as Black, Indigenous, and People of Colour. We are excited to announce that we have completed the planning phase of LOFT’s new Bradford House. This facility will serve seniors experiencing homelessness in the Bradford area, a significant step forward in our mission. We look forward to sharing more updates as we progress with this important project.

You will read more about the Giant Leap campaign, the Bradford House expansion, and other lifechanging initiatives LOFT has pursued over the past year. You will also meet some long-time donors who share why they remain steadfast supporters.

Our work is far from over. The issues that LOFT seeks to address are constantly evolving. Through commitment, collaboration, and courage, we know that we can build a future that provides comfort, safety and belonging for those we serve. We thank you and are grateful for your continued support.

MARYJOSMITH, BOARDCHAIR

Everyone deserves to be seen

Annual impact by the numbers

VISION

Together, we can all live successfully in our community.

MISSION

19,878

Youth, adults and seniors served

To help people achieve their optimal health and well-being in the community by offering unwavering support and hope.

VALUES

487 Clients transitioned from hospital to community or long-term care

1,882

We value compassion, collaboration, and community delivered with dignity, innovation, and excellence.

Transitional and long-term care units

1,145

Data from April 1, 2023 to March 31, 2024

Our services

Complex Care & Personal Support Services

We offer 24/7 complex care and personal support for people with significant healthcare needs. Partnering with hospitals and community services, we provide transitional and long-term housing solutions, including specialized in-home care.

Supportive Housing Services

We address the underlying factors that affect our clients’ ability to find and keep housing, by offering mental health and substance use supports. We partner with Toronto Community Housing and Simcoe County Housing to reach more people in need.

Specialized Community Health Services

We provide homelessness, mental health and substance use supports for people managing complex challenges, including HIV, dementia, gender transition, or justice involvement. We offer outreach, care coordination, crisis management, and life skills development, helping clients live independently.

Staff

LOFT Programming

Well-being, on board and underground

In early 2023, LOFT identified the need for mental and physical support services for people sheltering in Toronto’s subway and buses. Entering into a partnership with the Toronto Transit Commission (TTC) and the City of Toronto, LOFT developed and piloted the Toronto Multi-Disciplinary Outreach Team (M-DOT). Through the program, outreach workers engage with people on the TTC who are experiencing mental health and housing challenges.

We anticipated connecting with between 80 and 100 people throughout the one-year pilot program. This number was quickly exceeded. Within the first eight months, LOFT staff engaged with 290 individuals, successfully connecting many of them to ongoing support services. The achievements of the M-DOT program are a testament to our commitment and the impact we can make when we work together.

LOFT also became a member of the OnTrack Safety Alliance, which provides the infrastructure necessary to ensure smooth delivery of GO rail service. In December 2023, LOFT educated its on-the-ground staff about resources available through M-DOT should they require assistance connecting people to support services, especially around Union Station.

Given the program’s effectiveness, increased funding for M-DOT was announced in 2024. The program has been extended into 2025, providing more opportunities to support some of Toronto’s most vulnerable citizens.

LOFT’s work recognized

It is extremely rewarding to watch our support improve someone’s well-being, but we also greatly appreciate it when colleagues recognize LOFT’s efforts.

This past year, we received the 2023 Non-Profit Employer of Choice (NPEC) Award and were accredited under Imagine Canada’s Standards. These standards recognize a non-profit organization’s commitment to operational excellence, adherence to best practices, and dedication to creating a lasting impact.

In addition, LOFT was honoured to receive the Patti Cochrane Partnership Award in May. This award recognizes our collaborative work with Trillium Health Partners in transitioning people from hospitals back into the community. LOFT is grateful for the significant difference our partnership with Trillium is making in the lives of our clients.

From private homes to public spaces

Stable housing is essential to one’s mental and physical well-being and safety. In December, LOFT, the City of Toronto and five other community-based organizations opened Birchmount Green in Scarborough. This new property provides 220 mixed and affordable rental homes for low-to-moderate income earners. LOFT was allotted 12 units and transitioned individuals from hospitals into their new homes. With the support of the Balsam Foundation, LOFT also provided furniture and groceries to help pave the way toward each client’s recovery and independence.

Building a sense of belonging

Regular engagement with the public and our communitybased peers keeps us informed of the current and emerging concerns of those we serve. LOFT welcomes any opportunity to share information about our services, to learn from others, and to build connections.

Opening our doors

In 2024, we continued to receive overwhelmingly positive feedback from attendees at open houses held at LOFT sites. Staff, current and potential clients, care providers and supporters appreciated the chance to learn more about our programs and services.

Showing our pride and support

Pine Villa hosted Black History Month celebrations in 2024. Clients enjoyed food from a local restaurant and entertainment from local musicians, which encouraged a sense of community and provided an opportunity to discuss the richness of Black history.

Recognizing that members of the 2SLGBTQIA+ community are at higher risk of homelessness and mental health and addiction issues, LOFT was excited to partner with POZTO and POZPLANET Magazine for two MINGLE fundraising events at The Well in Toronto. Funds raised were allocated to McEwan Housing and Support Services, through which LOFT provides physical and mental health, addiction and other support to people living with HIV/AIDS.

These social activities build understanding and acceptance, reaffirming our commitment to creating environments where everyone feels safe, respected, and valued.

Advancing access to health information

Sharing information with other healthcare professionals is important to LOFT’s outreach activities. A recent highlight was our award in the poster presentations exhibited at AdvantAge Ontario’s Advancing Senior Care Convention in April. LOFT was honoured to participate alongside industry leaders, offering strategies to support seniors’ transition from inpatient care to their homes.

Providing hope together

LOFT assists vulnerable members of our community, partnering with other organizations and businesses to provide immediate support.

In May, LOFT’s 416 Community Support for Women site in Toronto held a farmer’s market as part of our aim to address food insecurity and make healthy eating accessible to all. With the support of LOFT staff and volunteers, food was distributed to local women in need. Through our street outreach program, LOFT was pleased to facilitate Future Fertility’s distribution of Winter Warmth Kits to people facing housing instability.

Advancing equity & diversity in mental health supports

LOFT’s Transitional Aged Youth (TAY) programs offers support and resources to our younger clients. Specifically aimed at those aged 15 to 24, the program includes mental health counselling, employment assistance, educational support, life-skills training, housing solutions, and connections to community resources. Recognizing that mental health issues faced by Black, Indigenous and People of Colour (BIPOC) are unique and complex, LOFT piloted a program specifically developed for these populations. Dialectical Behaviour Therapy (DBT), part of our Chaos & Calm program, was launched at the recently opened Youth Wellness Hub in Thorncliffe Park and Flemington Park. The program helps approximately 200 clients annually, facilitating meaningful group discussions between peers to pursue emotional wellness and stability over a ten-week program.

LOFT was grateful for the invitation to share information about our successful Chaos & Calm program at the Hong Fook Mental Health Association’s annual Diversity and Equity in Mental Health and Addiction Conference in April 2024.

Penetanguishene behavioral supports at home (“Back to Home”)

LOFT’s Back to Home Penetanguishene program is more than just a place to live; it is a sanctuary where each resident is part of a community that genuinely cares.

With our partners from Waypoint Centre for Mental Health Care, LOFT provides a compassionate and assisted living solution for seniors transitioning from the hospital into the community. Our home has space for 27 people and includes transitional and permanent housing options. Our site includes a beautiful outdoor garden and is within walking distance of shops and cafes.

Our staff at LOFT’s Back to Home Penetanguishene program go the extra mile to support seniors living in their own homes in town, providing 24/7 access to personal care. This commitment helps seniors maintain their independence in their own homes for as long as possible.

Touching lives across the GTA, York Region and Simcoe/Muskoka

For meaningful and lasting change to occur, it is imperative that we foster equity and inclusion, establish partnerships, and be prepared to engage with individuals and communities until needs are met. Last year, LOFT’s projects extended across the GTA, York Region and Simcoe/Muskoka, touching the lives of a diverse range of clients.

At Bradford House, home will be where the heart is

Affordable and supportive housing is a critical concern for many Ontario seniors. A permanent home translates into better mental, physical, and financial health. It saves older adults from seeking healthcare from hospitals or social services within the community, which can be difficult for them to sustain and is more costly to the system. At LOFT, we know that ‘home is where the heart is,’ which is why we are excited that the work towards increasing our capacity for 24/7 care at Bradford House commenced this year. Bradford House has been providing 46 homes for seniors who are at risk

of experiencing homelessness since 2012; however, parts of the current building are 100 years old and no longer meet modern standards of accessibility, privacy, and safety. In addition, Bradford’s senior population is expected to increase by 41 percent over the next 20 years.

We acted to address this impending need with a plan to double Bradford House. Thanks to the generous donation of property by the Town of Bradford West Gwillimbury, Bradford House will relocate and expand to accommodate another 53 residents. Our innovative plans for a new six-storey building were reviewed by experts in behavioural health, harm reduction, trauma-informed care, and Indigenous health. It will feature wider doors and hallways, lower counters, barrier-free washrooms, accessible parking, gardens, and outdoor terraces.

The new Bradford House is slated to open in early 2026.

Our Giant Leap towards hope

LOFT Community Services is redefining health and addressing inequities in care for those who need it most. Our distinctive lens on the front lines of care has revealed a sobering reality: The gaps and inequities in Ontario’s health and social care systems are continuing to grow. Countless people in our community still face barriers to health, hope, and dignity.

We have never been afraid to leap. We stare into the cracks of our healthcare system and offer innovative solutions to help thousands of people with mental illness, addiction, homelessness, and dementia emerge from the darkness and access the care they need and deserve.

Together with our donors and health and community partners, we are changing lives and catalyzing systemwide changes that improve efficiencies and create healthier communities for all.

Our bold strategy has already galvanized more than $15 million in community support through the Giant Leap Campaign, which is raising funds for three dynamic pillars.

No place like home: $15 million

Your investment will help build a new supportive care residence for seniors and upgrade and expand our aging housing facilities to meet modern standards of care.

A lifeline for at-risk youth: $8.5 million

More 24/7 housing for at-risk youth and expansions to LOFT’s Youth Community Care Centre and Campus Mental Health Program will help bridge the gaps for our youngest clients.

Building skills and enriching lives:

$6.5

million

Gifts will help LOFT meet our client’s most basic needs and prepare for a healthier future.

Each leap of faith is high risk but also high reward. We are delivering health and hope where there otherwise would be none. You can help make this possible for even more people in our community. Nothing transformative ever comes from innovating alone.

For information about the Giant Leap Campaign, please contact Alasdair Hooper, VP, Development & Communications, at ahooper@loftcs.org or 416-435-6857.

DENISE
BILL
SAVVOI

DONOR STORIES

Mary-Frances Turner 1

In 2017, Anne-Marie Turner’s (pictured right) life was at a crisis point. At 55, she was experiencing bipolar disorder compounded by alcohol addiction, and places where she could receive ongoing care were limited. “We were told that she couldn’t return to rental housing and would have to go into long-term care,” says Mary-Frances Turner, her sister. “After visiting some facilities, we knew Anne-Marie didn’t belong in such a setting.”

Eventually, Anne-Marie’s family learned about LOFT and Bradford House through the York Region Health Team. “We were so lucky that a single suitable space was available,” says Turner. “Alcohol and bipolar disease steal a person’s soul, but the LOFT team provided Anne-Marie with an environment where she has some independence but also structure, which has brought her back, literally, from the brink of death.”

Supporting LOFT is now a shared passion within Mary-Frances’ family: her and Anne-Marie’s 94-year-old father, William, continues to work with LOFT staff to ensure she receives all the medical and psychiatric care she needs. He was also the first donor to the Bradford House expansion project, while Mary-Frances volunteers on the project’s Building Committee. LOFT has brought William great peace of mind as Anne-Marie’s future was previously a source of great worry and expense.

“I can honestly say that LOFT is responsible for returning Anne-Marie to a beautiful, loving, healthy woman and family member,” says Mary-Frances. “After visiting some facilities, we knew Anne-Marie would not get the kind of mental health support she needed to return to an active life and we prayed for a better solution.”

DONOR STORIES Alan Merriam 2

It is fitting that, through music, Alan Merriam discovered LOFT.

“Ten years ago, musicians I knew were performing at a LOFT Christmas concert,” says Alan, the President and CEO of Merriam Music. “I got tickets and, from there, learned about LOFT’s mission, did site visits, and met clients and staff. I could tell that LOFT was really invested in the people they were helping.”

Alan says LOFT’s holistic approach most strikes him. “LOFT doesn’t just focus on a single aspect of a person for a short time,” he explains. “They work with people over the long term, bringing in whatever resources are needed to return that person to independence.”

As a downtown Toronto resident, Alan is particularly aware of the issue of homelessness. “It’s hard to put into words, but I feel personally connected to the issue,” he explains. “I’ve known people who have been cast out of their homes because of ideology or sexual orientation. I feel empathy for people who find themselves on the street; it tugs on my heart.”

For Alan, supporting LOFT is about listening to his heart and intuition: “It’s about finding the connection between your desire to help and an organization in which your contributions will go the furthest in addressing issues you feel passionate about. This means supporting organizations, like LOFT, whose authenticity and structure allow them to make a difference.”

Beresford Charitable Foundation 3

During the COVID-19 pandemic, many advocates for youth mental health sounded the alarm on what they saw as a growing health crisis: alarmingly high rates of depression and anxiety being reported by young people.

Beresford Charitable Foundation was formed during the pandemic. One of the first areas of focus was Transitional Aged Youth mental health because our donors had witnessed the lack of support for this age group. The search for organizations with such services brought them to LOFT.

LOFT had just acquired its Wilson Park property when Beresford Charitable Foundation reached out. “LOFT had earmarked Wilson Park as housing for at-risk Transitional Aged Youth,” our donors explain. “Capital improvements to the property were needed, and we knew our support could help make them happen.”

LOFT stays accountable to donors by keeping them updated on progress made in the programs or initiatives they are supporting. “We appreciate that we are kept informed of the plans for Wilson Park and directions that LOFT may take around Transitional Aged Youth support services,” said our donors, who hope that through focused and longer-term agreements with organizations like LOFT, their Foundation will help individuals faced with challenges that impact their quality of life. “LOFT effectively addresses some of the most urgent and complex needs within our community, and we have seen the positive impact of our support.”

REVENUE SOURCE

$93,244,127

EXPENSES

$92,341,185

Staff recognition and anniversaries

Thank you to each of our long-serving staff for their dedication and hard work.

40 years

Lori Kerr

30 years

Cathy-Ann Inkster

Robert LeRoy

Stacy Rich

Suzanne Saulnier

Paul Smith

Debra Walko

25 years

Luzviminda Caceres

Martin Clancy

Steven Darking

Donna Mae Ellis

Rosa M Galluzzo

Wayne Jacobs

Margaret R Kellins

Merly D Macni

20 years

Julita Ahmed

Maria Anceriz

Kumaganthy Balakrishnan

Charmaine Brown

Corazon Casals Dumangcas

Sonam Chamshug

Nadia Cruceru

Dorjee Damdul

Carolyn Donaldson

Shelley Lynn Echlin

Karen Lee Ivens Carter

Dorota Kasner

Kidist Kebede

Leonard LeRoy

Hamila Lotfi

Zofia Paluch

Nellie Rahman

Lorna Raposas

Paulet Ricketts

Hugh Ross

David Smith

Nirmaladevi Sundram

Jing Wang

15 years

Bisharo Ahmed

Ruhel Ali

Elisa Anceriz

Laurel Baldwin

Kyla Ball

Kadian Barnes

Kunga Doma Bhutia

Alexandra Sarah Branston

Beata Cierpich

Nyima Dolma Dolma Datok

Lisa Davies

Falynn Draper

Daniel Gomes

Helen Healy

Desiree Hipplewith

Louise Jablonski

Jampa Jampa

Barbara Kwias

Dawne Levene Brown

Dolma Lhazom

Heather McDonald

Margo McLaughlin

Dorota Milaszewski

Faduma Muhudin

Muhidin Mohamed

Maria Corazon Ranido

Joanne Reddick

Thevaky Senthilkumaran

Kikik Sherpa

Won Il Shin

Nirmaladevi Sundram

Michelle Szabo

Marco Antonio Villa Alarcon

Tsering Yangzom

Jennifer Zawerbny

Li Xin Zhu

10 years

Sheryl Abraham

Adedayo Adenola

Lizzy Bamigbe Adewodu

Felipe Aedo-Castillo

Berhane Alemu

Reggie Amontar

Hassan Backy

Michelle Ball

Jalal Barkhordar

Catherine Binney

Jessica Leight Bodger

Maria Teresa Bolivar

Hope Boona

Lloyd Brown

Jackelin Caburnay

Robert Carson

Monique Chamberlain

Saji Cherian

Sonam Choden

Nyima Choedhen

Sharon Dawes

Dawa Dolma

Namgyal Dolma

Nicole Downes

Karen Eves

Garrette Fao-Anan

Luis Forero-Garcia

Karen Frotten

Jason Fuoco

Sigai Gabrikristos

Adrian Mark Gardonio

Emebet Gebryes

Bindhya George

Francis Gerona

Indra Gludd

Amy Goldstone

Sandra Elizabeth Greenlund

Karma Gyaltsen

Syed Hasan

Pei Yi He

Rabia Irfan

Andrea Itzkovitch

Nicole Johnson

Sonam Chokey Kachhyapati

Christine Kangabe

Stephen Keeble

Fasika Kefele

Douglas Scott Sully Keith

Lobsang Khenrap

Shirin Kouestani

RInchen Lama

Tsering Lhamo

Ngawang Tsamchoe

Lhunkhang

Gary Logie

Sahlee Zamora Lopez

Tami Madigan

Tillawattie Ruby Madray

Irfan Ahmad Malik

Dionisio Masangcay

Velvet Melanson

Patricia Michael

Amanda Middleton

Susana Miguel

Eleanor Miller

Sabine Neidhardt

Azizullah Ostaiwaz

Thinley Paldon

Viorica Pamfil Rotariu

Primrose Paul

Marek Pawlikowski

Shawn Pendenque

Meenawati Persaud

Kennis Phung

Lorelei Prout

Cecil Richards Providence

Laura Pye

Lorna Romuar

Sanjay Sathyanarayan

Paul Schuler

Amoy Scott

Misty Shallow

David Sinclair

Bukola Sosan

Brittany Stalker

Abella Tandoc

Tenzin Thargyal

Edina Toffler

Sarah Treadwell

Dhondup Tsering

Dickie Yangzom Tsering

Jakaria Uddin

Lindor Uygur

Aline Valentin

Amy-Lynn Vanderkooy

Susan Wakelin

Tenzin Wangmo

Margot Alexandria Wilkins

Ryan Williams

Roger Wilson

Pema Yeshi

Bebiano Ylanan

Angela Young

Farideh Yousefi

Cecilia Zakka

Thank you for your support!

LOFT is thankful to the following individuals and organizations for their generous support.

Estate of Winnifred Herington

250,000+

United Way Toronto and York Region

$100,000$249,999

Gordon and Ruth Gooder

Charitable Foundation

Ontario Trillium Foundation

The Schulich Foundation

United Way Greater Toronto’s Allan Slaight Seniors Fund

$50,000$99,999

Balsam Foundation

Bill and Karen Barnett

Beresford Charitable Foundation

Canadian Red CrossCommunity Services

Recovery Fund

Echo Foundation

Amelia Ferguson and Brian Budd

LOFT Anonymous Gifts

Jon and Nancy Love Foundation at the Toronto

Community Foundation

Peter’s Food Shop

$25,000$49,999

The Bishop Kenneth Maguire Trust of the Anglican Foundation

Michael and Lana Ferguson

Joyce Henry

Blair and Cara Driscoll

Alan Merriam and Merriam Music

Brian and Carolyn Neysmith

Michael McCain

Pace Family Foundation

The Tenaquip Foundation

$10,000$24,999

Connor, Clark and Lunn Foundation

Daily Bread Food Bank

Gerry Delio

Enbridge Gas

Distribution Inc.

Estee Lauder Cosmetics Ltd

Dick Falconer

William and Betty Finch Fund

Stuart Lazier

Tom and Sarah Milroy

Northbridge Capital

Keith A. Pankhurst

Pherrill Fund of the Anglican Diocese of Toronto

Ted Reeser and Elizabeth Forster

The Ryley Family Foundation

Spectrum Health Foundation

$1,000$9,999

518391 Ontario Inc.

Abundance Canada

David Allan & Cynthia Young

The Anglican Church of Canada

James Anok & Daniel Brereton

Aqueduct Foundation

Jessica Arakgi

Philip & Linda

Armstrong Foundation

Electa Aust

Bruce Avery

Mary L. Aziz

J.C. Bakker & Sons Ltd

Alyson Barnett-Cowan

Chris Beer

Benefaction

Norma & Larry Bertuzzi Giving Fund

Sylvia & Klaus Bogner

Brettany’s Legacy: the Brettany Biggs Fund at Toronto Foundation

Suzanne Brisson

Jacqueline H. Brookes

Robin W. Butler

Luzviminda Caceres

Canadian Online Giving Foundation

Brian & Ellen Carr

Carole Chabot & Derek Dodd

Elizabeth & Phil Charal

The Charitable Gift Funds

Canada Foundation

Charities Aid Foundation of Canada

J.S. Cheng & Partners Inc

Michael Cherneski

CHUM Charitable Foundation

Gregory Clapp

Mary Corkery

Council of Ontario Directors of Education (CODE)

Crescent School

Gordon Cressy & Joanne Campbell

David de Launay

Gregory Dias

Carol Drummond

Patrick Duffy

The Egan Family Foundation

Christine Elliott

Stikeman Elliott

Sharon Euler

Thomas Rahilly & Jean M. Fraser

Helena Friesen

Rosa Galluzzo

Flex N Gate

Blake C. Goldring

Grace Church On-The-Hill

The Honourable William C. & Mrs. Catherine Graham

Grant Thornton Foundation

The Grenadier Foundation

Monique Guibert

Nadya Habib

William Hayes & Mary-Frances Turner

Carrie Hayward

Gwendolyn Hayward

Gail Henderson

Michelle Henry

Jane Hogarth

Mary & William Horan

Shayne & James Hutton

The Incorporated Synod of the Diocese of Toronto

Jay’s Care Foundation

Jo’s Snowflake Fund at the Toronto Foundation

Adam Katz

David & Stephanie Keeley

Kiewit-Alberici Union

General Partnership

The Tom and Ruth Kritsch

Family Foundation

John & Teresa Lee

M. Olivia Lee

Ashley Lo

LOFT Anonymous Gift

Patricia Macdonald

Donald & Catherine MacOdrum

Jamie Manson

Lauren E. Marshall

Mass. Electric Construction

Canada Co.

Terry McCullum

Heather McDonald

Mary McDougall Maude

A. Doug McGregor

Gillian Minshall

Peter Nesbitt

NHI Nursing & Homemakers Inc.

Penny Noble

North Newmarket Lions Club

Parliament Furniture

Peter Paterson

Neil Peet

Philoptochos Society of Prophet Elias Greek

Orthodox Church

Private Giving Foundation

Ravenshoe United Church

Resource Thrift Shop

Lynn Ridout

Katherine Roos

Rubisov Family Fund at Toronto Foundation

Saunders Chiropractic Professional Corporation

Elizabeth Savage

Susan Schafer

Paula Schipper

Nedannis Sharp

Joe & Mary Frances Sheehan

Angela Smith

Mary Jo Smith

St. Clement’s Anglican Church

St. Leonard’s Anglican Church

Paul & Gale Taylor

Tom Thomas

Sheila Thompson

Elaine Turnbull

Unilock Ltd

Vector Financial Services Limited

Jennifer Vella

Debra Walko

Bruce Weppler

Enfield Wood LLP

Shenlor Young

Board of Directors

Mary Jo Smith Chair
Paula Schipper Vice Chair
Ted Reeser Treasurer
Jamie Manson Secretary
Heather McDonald CEO
Amuna Baraka-Clarke People and Culture
Rosa Galluzzo Finance
Alasdair Hooper Communications and Development
Debra Walko Client Care and Experience
Negin Zebarjad Operations
James Anok Member
Simone Atungo Member
Matthew Flynn Member Hargun Kaur Member
David de Launay Member
Christine Elliott Member
Nancy Mulroney Member
Peter Nesbitt Member
Dipti Purbhoo Member
Leadership Team

Everyone deserves to be seen

VISION

Together, we can all live successfully in our community.

MISSION

To help people achieve their optimal health and well-being in the community by offering unwavering support and hope.

VALUES

We value compassion, collaboration, and community delivered with dignity, innovation, and excellence.

Downtown office location

LOFT Community Services 15 Toronto Street, 9th Floor Toronto, Ontario M5C 2E3

Contact information

Telephone: 416-979-1994

Email: info@loftcs.org

Charitable Business Number 13058 6605 RR0001 loftcs.org

Land acknowledgement

LOFT Community Services is grateful to be able to offer services in this territory. This has, and continues to be, a home for many Indigenous persons for thousands of years. LOFT acknowledges the Tobacco, Petun, and Huron-Wendat Nations. We acknowledge the other confederacies and communities of Nations including the Anishinabek, Haudenosaunee, Inuit, and Métis Peoples. We also recognize the First Nations and their ancestors in the area including, The Mississaugas of The Credit, the Chippewas of Georgina Island, the Chippewas of Rama, Six Nations of the Grand River, and the Mississaugas of Scugog Island. Thank you. And thank you for this moment of reflection. Please take some time to be present, have a moment of reflection and think about how you are acting toward Truth and Reconciliation.

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