Loyalty Pawn Family

Greetings Loyalty Family,

Another month is gone, and I can’t believe how fast this year is passing us by. As we enter the last quarter of the year, I’m excited to see everyone hit their goals. We had the privilege of going to Chicago for a focus group where we get to check out someone else’s operation and provide them with some insight on things they could work on to better their operation. The best part about going to groups like this and shows like the CAPA conventions is getting to network with all these great minds in the industry. Every time I go to these events, I come back more motivated and more excited about the industry we are in. It was very refreshing to converse with other leaders and what they had to say about Loyalty Pawn even across the country. I was asked several times what I thought was our greatest success we have had since being Loyalty Pawn my answer was short and sweet. I give all the credit to the team we have and the culture we have created. So great job everyone and let’s continue to strive to be the benchmark of what a chain of Pawn shops should be. This month we are going to get to know Zabi the senior associate for the Florin location. So, as most of you know I am from the Fiji Islands. Zabi came to the US at the age of 12, they settled in South San Francisco, and moved out to Sacramento, ca in 2001 after graduating from high school. she has a very small family which consists of her older brother and a younger sister and her parents of course. Zabi is a mother of 2 daughters Ameerah age 7 and Aaliyah age 5, who keep her on a constant busy schedule. If she is not working at the florin location, she is doing something with her girls. She came to the pawn industry by chance in 2009 when she lost her job with Elk Grove Toyota. She was looking and working any jobs that came her way that year, when she got the call for interview with this company at the moment, she had no idea what I was getting into and had no knowledge of what a pawn shop was exactly she says she was not expecting to be here ten years later. However, these 10 years of working in this industry it has definitely helped her grow as a person. When she first started here, she admits that she was a very shy person and still is a little bit. She says that the industry has really helped her grow and be a stronger person. Over those ten years with the company she has learned so much not only dealing with daily transactions and product knowledge. What keeps her coming back motivated to work is the feeling she gets when she knows that she has the ability to help those in need in the community that she lives in. Zabi’s hobbies are reading mystery novels when she gets the chance. The last book she read was something a little different she read the “The 5 levels of leadership” this definitely gave her a very different insight of herself. In the future she hopes in be able to build herself enough to run a store on her own someday. If she gets the chance to take a trip she would love to go to Europe. Another trip she would like to do would be to go back to Australia just like she did in 2006. Whatever Zabi has for the future I know she can count on her Loyalty Family to support her.