A Letter from the General Manager

Goodbye 3rd quarter and hello 4th quarter! We are officially having a fall season! We have much to be proud of! In the last month I had the privilege of traveling to other pawnshops and meeting other operators and teams. It is refreshing to know that Loyalty Pawn has made a strong impression to others who don’t even operate within California. We were asked many questions when visiting other stores. Some operators wanted to know specifically how we have developed such engaged teams? It was easy enough to answer that we created solid vision, values & goals that helped mold our company culture. We are very proud and fortunate to have such empowered teams!

Store Performance’s: Starting with sales, the first-place salesman was Dominic T. $25,331.06, 2nd place was Parker Hush $16,524.87, 3rd place Mark Xiong $13,324.73. The first-place salesmen for the quarter is Dominic T. 2nd place is Tony Ferrari and 3rd place is Parker Hush. All three salespeople will qualify for the higher bonus percentage for the 4th quarter sales incentive. The managers have set store goals for each month and for the whole quarter. We are looking forward to hitting these goals to finish off the year strong! We are happy to continue our incentive program and look forward to everyone hitting the weekly minimum goal within their store.

Upcoming Seminar: Starting October 15th through October 17th, we will be having a diamond training seminar taking place in the training room at Broadway. This course is a great way to receive one on one lab training and will focus on appraising stones, proper use of jewelry tools, hands on loupe lesson and much more. These seminars are invaluable, and the presenter Greg Weiss is excited for the visit. Also, we are currently looking into high end watch training and we will be happy to share the details when the course is available.

Wayne Silliman General Manager

"Your attitude, not your aptitude, will determine your altitude." -Zig