THREE BALLS CHRONICLE VOLUME 3 / ISSUE 6
June 2020
IN THIS ISSUE Letter from the President Letter from the General Manager Loyalty Pawn Family Store Manager Updates Golden 1 Center Events Upcoming Sales Upcoming Birthdays and Anniversaries and New Hires Top Performers in May Loyalty Pawn’s Core Goals, Values and Visions Employee Services Corner
Team Loyalty!! Thank you to everyone, you guys are doing great with the new guidelines to remain open during COVID-19, so keep up the good work! We hope that you and your families stay safe when going out. Don’t forget, Father’s Day is June 14th and hope you are able to spend it with your loved ones. Be sure to check out some of the new content that we have added about monthly birthstones and information about them so that we can expand our knowledge for customers about these precious stones. We also would like to congratulate any 2020 graduates this year. Keep doing an amazing job, Team Loyalty!!
Letter from the President Team Loyalty, First the Virus and then the rioting and looting. I want to say we have been through a lot and we have been able to stick to all our Vision, Values and Goals. I would like to take a moment to mention George Floyd and express my sympathy to him and his family. I also support the protests, but I cannot support the crime via looting, destruction, theft, and countless other murders that has happened since the beginning of these protests. I do understand how emotions can sometimes make any of us do things that we normally would not ever consider doing. We do as a society need to make some tremendous changes in how we treat each other. It is my hope that through peaceful protesting, some effective legislation not only at the state level but also the federal level and some good old fashion care and consideration for one another. We also need to have some extra consideration and compassion to groups like Black Lives Matter which I believe they have the best intention and hope that they will be a leader in the new movement to help with equality for all no matter what color, religion or preference a person may have. My heart goes out to all the victims from Mr. Floyd, to law enforcement officers and even to the small businesses. Every one of us has been affected to one degree or another. Loyalty Pawn with all our challenges we have faced recently is moving forward with many new and exciting projects. The El Camino and the Roseville locations are getting closer and closer to getting Loyalty Luxury up and running. All locations have done a tremendous job with organizing and rearranging our back rooms. We need to continue with that organization as needed. Our loans will come back and when they do, they will come back extremely fast and the backrooms will fill up fast. Thank You to everyone for the extra work we have been putting in and for all your resolve during these unprecedented times. Gratefully, Stan Lukowicz, III
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A Letter from the General Manager Greetings everyone! Well, 2020 Is sure interesting so far. We have been challenged thus far the whole year. We have had many challenges before, and I hope with the covid19 this will be a blip in history. As we all continue to plug along, please remember that we created our vision, values, and goals to guide us not only through the excellent times but through tumultuous ones as well. If there is any time to spread kindness and empathy, this is that time. We have stood behind our products, pawn family, and values and tend to do so moving forward. We all have much to look forward to in future success. We will continue persevering with abundant Loyalty, Dedication, and Creativity while expanding our pawn family. With everything going on, we always enjoy recognizing our top 3 sales producers! 1st place Dominic T. with a whopping $47,069.34 2nd place Josh Bonton $14,152.88 and 3rd place Ramsey Lewis at $12,760.02. Given the new environment, it's still nice to see our client's interest in many of our deals. The stores are all getting a little bare, but I have a feeling that this will be temporary. Thank you, Teams!! I wanted to make sure to bring up safety and security with everyone. At the very end of the month, we had some rioters vandalize the Broadway location. A large group of people broke our front glass, destroyed our showcases, damaged instore registers, electronics, stole a bunch of inventory, and scrambled away. We already have some leads with the Sacramento Police Department, and we are optimistic. We are very fortunate that nobody was hurt during this flash looting. We are all paying attention to those coming and going and are monitoring each other when arriving and leaving from work. Please continue to be cognizant of your surroundings when coming and going from work and remember, we always come in pairs and leave the store in pairs. Please stay safe! To conclude, we are especially excited about moving forward with both our El Camino and Roseville store expansion. Rest assured; Loyalty Pawn isn't going anywhere! We have the ball rolling and now we want to see the finalized product! We have much work to do but it certainly is not anything that we can't handle together. Sincerely, Wayne Silliman General Manager
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Loyalty Pawn Family Greetings Loyalty Pawn Family, The heat is finally here, and boy am I glad we work in Air-conditioned buildings. First, I would like to that everyone that has stuck around through all this craziness happening around the world and continuing to live our vision, values, and goals. I am glad that we have stayed open and have been there and will continue to be there for our clients in these times of need. As I have gone around to all the stores and see how much work we have all done to get ready for this tsunami of loans expected to come soon I just glad we are ahead of the game and will welcome all that business with open arms. This month we are going to get to know Travis Tobin the assistant manager of the Broadway location. Travis is definitely a veteran of the company and has worked at several of the locations like El Camino, Florin and now Broadway. • • • • • • • • • • • • • • • •
Who is your hero and why? My father, he taught me how to be a man at a young age and treat everyone with the golden rule and they treat you the same. What is your favorite family vacation? Disneyland and love to go and yell at dodger fans. What did you want to be when you were small? lol I was never small so .... buy a Chef because I love food. What is your favorite game or sport to watch and play? I love to watch football on my 65" tv or play football on turf. What would you sing at karaoke night? She Bangs!!!! by William Hung Have you ever had a nickname? What is it? Blueberry, I dressed up in all blue from head to toes in high school and looked like the blueberry from Willy Wonka and the name stuck. Would you rather win the lottery or work at the perfect job? And why? Win the lottery so I can take care of my family and travel all over the world. Who would you want to be stranded with on a deserted island? Willson from Cast Away. If you could go back in time, what year would you travel to and why? OMG 1969 party at Woodstock. How would your friends describe you? They would describe me as Amazing. What is the worst gift you have ever received? clothing What are some of your hobbies? Hunting, Eating and Fishing. If you were a super-hero, what powers would you have? I would probably have to say The Hulk. I would be super strong and extremely smart. What would you do if you won the lottery? Invest in Loyalty Pawn and become the next Luke lol. What is the tallest building you have been to the top of? Statue of Liberty What is your favorite holiday and why? My Favorite holiday is Thanksgiving because I am an eater and love to eat till I sleep.
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What is your favorite sports team? Denver Broncos What is one of your favorite movies? Night at the Roxbury What three items would you take with you on a deserted island? I would take a knife, waterproof matches, and Trail mix. What was your favorite subject in school? History What is the most unusual things you’ve ever eaten? squid. Do you collect anything? I collect retro video games and gold and silver coins. What three things do you think of the most each day? I think of my family, my staff and store and no traffic on the way home. On a scale from 1-10 how funny would you say you are? First of all, me and scales stay away from each other second, I’m a 10!!!! Where do you see yourself in 6 months? I see myself running one of the Loyalty Pawn locations.
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Shop Talk Manager Updates El Camino Team Loyalty, Team El Camino in continuing to work hard and taking complete advantage of this time to go through every inch of this store. I invite all of you guys to come see our progress and what we have accomplished in a short time. We are still handing out those loan guarantee cards out like crazy and are prepared for all those loans to come back. More progress has been done to the expansion project over here with new and improved shelves that have gone up. This store is definitely moving in the right direction in becoming functional. I would like to send out a huge thanks to John Mark for all the help here. Also do not forget to tune on Fridays to see us go live on Facebook. Javier Becerra
Florin Mall Hello Loyalty Pawn Family, Wow I can’t believe we are already halfway into 2020 already. This was a pretty challenging year with all this Covid-19 and chaos going on. I hope that everyone is staying safe and continue to practice social distancing. Well for Florin we did little over $67k in sales for the month of May. We have shrunk in our loan balance and is now sitting at $1.3mil. Jennifer Rodriguez is coming up to her 3rdmonth with us here and she is learning a lot. As all other location we have been cleaning and making shelving space in our warehouse and waiting for that tsunami of loans coming back in, we are ready and prepared. I hope everyone is staying safe with all this chaos going on. I would encourage everyone to reach out to David Palomares if you haven’t already and congratulate him and his wife with their first newborn boy. David is excited with their new bundle of joy and is showing us updated picture and his son as he continues to grow. We are so excited for him and his family. “If 202 is telling us anything… It’s telling us to enjoy the moment we have, and don’t take any day, anything or anyone for granted.” Mark Xiong
Roseville Hello Team Loyalty, I hope everyone is staying safe and healthy. The Roseville store is very excited to have the new showroom finished and looking awesome. The customers seem to love the new look and layout of the store. If you have not been to Roseville to see all the new changes yet, please come by and check us out. We are also making some good headway with the city of Roseville on the Luxury store. We just need to finish the layout of the new store, get everything signed off and we will be ready to launch Lux. I am so proud of the Roseville Team and all the hard work that has gone into both sides of our location. I also want to give a big thank you to everyone that has helped out, we could not do it without you. Thank you! Please continue to be safe and we will get through this together. Justin Martinez 6
Broadway Hello Everyone, Hello Broadway fans the past month has been crazy to say the least. From Covid-19 to killer hornets and now the current unrest, it has left us with much uncertainty. Well I’m here to tell you Broadway is here to stay, and we will be stronger than ever. We had the strongest sales month in May then we have had in the last three years. Several of the staff also have hit personal bests and surpassing their own goals. We have a tough road ahead of us repairing and bettering ourselves from the destruction of the riots, but I know if there is a team who can do it is team Broadway. Stay Safe Stay Healthy Loyalty Is The B-way John Mark
West Sacramento Hello Team, Another month under the belt. This will be the last month of the second quarter, can you believe the half of the year went by already. Here at West Sac, we welcome back Victor Reyes, he was helping out Team Florin. Our showroom looks pretty empty and so does our warehouse, but it has given us the opportunity to clean, organize, and re-bin, we have also seen an increase on repairs, our clients are delighted with the work. I want to give a huge shout out to all of our team members for enrolling our clients for text messages, let's keep it up and make it a goal to have ZERO paper notices!!! We are also getting more familiar with eBay operation and its ins and outs, another shout out for having the items clean and tested. I wish everyone well and Loyalty Pawn will be here through these uncertain times to help out our community with our Vision, Values, and Goals. Jose Velazquez
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Golden 1 Center Upcoming Events
Due to the recent events, Coronavirus (COVID-19), all events, Kings Games and all events, have been cancelled at the Golden 1 Center. Once everything gets back to normal, we will continue to put events up that are available to request tickets for. Hopefully it will be soon, Go Kings!!
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Monthly Birthstones This will help educate you about some of the more popular semi and precious stones we come across and it will also help you close some more sales. The idea is to educate you on next month’s birthstone as you can arrange your cases properly and make suggestions to our clients that may be browsing or even looking for a gift. Let’s think outside the box when utilizing this information
May Emerald, the birthstone of May, carries the rich green color of Spring and radiates a beautiful vivid tone. They are considered to be a symbol of rebirth and love. Emeralds are the rarest gemstones and are typically mined in Colombia, Brazil, Afghanistan and Zambia. JUNE Pearl and Alexandrite June birthdays claim two birthstones; pearl and Alexandrite. Pearls have been wildly popular in jewelry for centuries because of their natural beauty. Alexandrite gemstones are extremely rare and desirable since they change color based on the lighting. JULY Rubies, the birthstone of July, are considered the king of gems and represent love, health and wisdom. It was believed wearing a fine red Ruby bestowed good fortune on its owner. A Ruby is the most valuable gemstone and its value increases based on its color and quality.
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June’s Upcoming Sales
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Anniversaries, Birthdays and New Hires June Anniversaries Travis Tobin 2 years David Palomares 9 years John Mark 13 years Wayne Silliman 21 years
June Birthdays
Orry McCracken June 5th Zabiyah Iqbal June 11th Atanjanai King June 12th Ramsey Lewis June 21st
June New Hires We would like to welcome our recent new hire to our Loyalty Pawn family. Lee Xiong will be joining our Florin Mall Drive location.
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TOP PERFORMERS IN MARCH Sales in Dollars 1st
Dominic Tognolini (Roseville #3)
Productivity in Dollars
Phys. Transactions Done
Paul Molina (Florin #2)
Paul Molina (Florin #2)
2nd Joshua Bonton (Broadway #4)
Mark Xiong (Florin #2)
Miguel Lopez (El Camino #1)
3rd
Lewis Ramsey (Roseville #3)
Brittany Walker (Roseville #5)
Dominic Tognolini (Roseville #3)
4th
Mike Xiong (Florin #2)
Miguel Lopez (El Camino #1)
Mike Xiong (Florin #2)
5th
Joseph Contreras (El Camino #1)
Ricardo Molina (El Camino #1)
Juanita Guiterez (Roseville #3)
Loan/Buy/Layaway End of Month Balances Loan Balance
Buys Balance
Loyalty Pawn #1 El Camino
$856,500.00
$2,765.00
$42,808.79
Loyalty Pawn #2 Florin Mall
$1,339,249.00
$2,879.00
$46,130.83
Loyalty Pawn #3 Roseville
$829,770.00
$2,206.00
$52,457.89
Loyalty Pawn #4 Broadway
$787,237.00
$2,051.00
$45,005.48
Loyalty Pawn #5 West Sacramento $305,709.00
$1,390.00
$35,671.81
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Layaway Balance
Loyalty Pawn’s Goals, Values, and Visions “The Leader in Local Lending” Company Wide Goals • To Offer Immediate Relief with a Short-Term Loan. • To Develop, Recruit and Inspire an Elite Work Force, Driven by
Loyal Business Practices. • To Provide the Highest Standard of Quality, Commitment and Value to Every Customer in Our Loyalty Pawn Family!
Core Values • Loyalty • Dedication • Creativity
Company Vision • Loyal People Committed to Everyday Satisfaction
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Loyalty Pawn Employee Services Corner When is the First Day of Summer? The first day of summer arrives with the solstice on Saturday, June 20, 2020 at 2:44pm PDT. For those of us in the Northern Hemisphere, this marks the longest day of the year and the moment when the Sun reaches the Tropic of Cancer, its highest point. For those who live in the Southern Hemisphere this is the shortest day of the year and the arrival of winter-think down under like Australia, Tasmania, or New Zealand. The solstice happens at the same moment for everyone, everywhere on Earth. Longest Day of the Year-Shortest Shadow Be sure to look at your noontime shadow around the time of the solstice. It will be your shortest noontime shadow of the year! JUNE Zodiac Signs Gemini: June 1 to June 20 and Cancer: June 20 – July 22. The two zodiac signs associated with the month of June are the Gemini and Cancer. For those born from June 1st to June 20th, they are members of the Gemini zodiac sign. Social, talkative, and familiar with trends, the Gemini is one of the most outgoing zodiac signs! CORONA VIRUS-COVID 19 Sacramento County Update CDC: https://www.cdc.gov/coronavirus/2019-ncov/index.html Sac County: https://www.saccounty.net/COVID-19/Pages/default.aspx Interestingly enough, we are not out of the COVID 19 woods despite best efforts by California Governor, Gavin Newsome to allow many businesses in retail, fitness, and restaurant to reopen. Currently as of Memorial Day, May 25, 2020 these are our COVID 19 statistics for Sacramento County, California, the US, and the planet overall: Did you know? COVID-19 is caused by a coronavirus called SARS-CoV-2. Older adults and people who have severe underlying medical conditions like heart or lung disease or diabetes seem to be at higher risk for developing more serious complications from COVID-19 illness. HOW IT SPREADS- It is thought to spread mainly from person to person, mainly through respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs. Its spread is more likely when people are in close contact with one another (within about 6 feet). It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes. This is not thought to be the main way the virus spreads, but we are still learning more about this virus. The virus that causes COVID-19 is spreading very easily and sustainably between people. Information from the ongoing COVID-19 pandemic suggests that this virus is spreading more quickly than influenza. If you have questions about COVID-19 and need assistance finding information online or clarification regarding the information, a statewide hotline number is available 8 a.m. – 5 p.m., 7 days a week at (833) 544-2374.
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Let us be smart and proactively open minded as we evaluate each other’s unique situations as the COVID 19 crisis is still in full swing. The safety and wellness of our employees and their families is our top priority. In the event you need more resources, please feel free to click on the links above and feel free to see me if any other questions or HR support concerns. Here is to everyone and their continued good health and good health practices. Enjoy the month of June filled with all kinds of wacky celebrations, good health prevention practices, and personal celebrations! Be safe! Remember, if you need HR, Payroll, Benefits, or Family support, Loyalty Pawn’s Employee Services is only a phone call, text message, or email away, on demand, anytime! 916-752-2255 or by email: employeeservices@loyaltypawn.com
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Loyalty Pawn Corporate Office: 1708 Broadway Sacramento, Ca 95818
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