THREE BALLS CHRONICLE
VOLUME 8 / ISSUE 3
March 2025
IN THIS ISSUE
Letter from the President
Letter from the General Manager
Loyalty Pawn Family
Store Manager Updates
Golden 1 Center Events
Monthly Sales
Monthly Birthstone Guide
Monthly Birthdays and Anniversaries and New Hires
March Madness 2025
Loyalty Pawn’s Core Goals, Values and Visions
Employee Services Corner
Team Loyalty!
As we spring into March, we’re embracing a season of fresh energy, new goals, and continued collaboration. As we move forward, let’s take a moment to recognize our achievements, stay connected, and continue to push for excellence. As always, don’t forget about our Sacramento Kings and attend a Game or event at the Golden 1 Center, before the seasons over. A huge thank you to everyone for your dedication in making Loyalty Pawn what it is, we couldn’t do it without you! Let’s March into success this month!
Thank you!
President’s Letter
Dear Team,
As we progress through this remarkable year, I am thrilled to reflect on the extraordinary achievements and positive momentum we've created together. Thanks to your hard work and dedication, our company is experiencing significant growth and success.
We are seeing impressive results with high sales figures and excellent redemption rates that surpass our expectations. Our innovative strategies and customer-focused approach have played a critical role in these achievements, helping us maintain a strong competitive edge in the market.
Additionally, our focus on nurturing client relationships is truly paying off. We have successfully retained a substantial portion of our valued clients, illustrating the trust and satisfaction they have in our services and products. Moving forward, we are excited to continue building on this foundation, exploring new opportunities to enhance our offerings and deliver even greater value.
As we look ahead to the next phase of our journey, let's maintain this momentum and keep striving for excellence in all that we do. Together, we will build on our successes and continue to achieve new heights.
Thank you for your unwavering commitment and passion. Your efforts are the cornerstone of our success and provide us with the strength to embrace the future with confidence and optimism.
Here's to a prosperous and fulfilling season ahead!
Warm regards,
Stan Lukowicz President
Letter from the General Manager
We have successfully ended February and are preparing for a busy March. I wanted to take a moment to acknowledge a few changes that we have had since February 1st. In February, we accepted the resignation of Justin M. Justin, who served as a store manager for Loyalty Pawn for many years. He has moved on to other opportunities and we thanked him for his years of service. In his departure, the Roseville location will now be led by John M., with Brittany W. as his assistant. John has led the Broadway location since the inception of Loyalty Pawn, and we are sure he will be a stellar leader for the Roseville location. While John moved to Roseville, Kirby was promoted to John’s position as store manager with his assistant Tito M. We are satisfied that this leadership team will be successful while further strengthening the Broadway group. As for El Camino, we have one of our own who was promoted to Senior SLA, Stephanie Alfaro. We are confident that the new moves and positioning of leaders will continue to accomplish our mission and goals. We are proud to have such amazing people among us. Good luck!
As always, we love to highlight our top salesman for the month. Dominic T. received 1st place. Ah Xiong received 2nd place, and Norma B. received 3rd place for February. This was a tight 2nd to 3rd place run. We appreciate your continued hustle and hard work. It takes teamwork to accomplish the monthly store sales goals. Store sales are a significant part of our company revenue, and we are consistently determined to perform and achieve our monthly sales goals. You three are helping to lead the way to our company goals. We humbly thank you!
To conclude, we have had a strong income month of February. Tax money has arrived in the last 7 days of the month. This trend happens like most other years. When February comes, we start to see the tax return money through sales and loan payments. We have already seen our loan book shrink and our items being picked up or paid on. This positive cycle helps our revenue budget for months to come. Great job everyone. Let’s keep up the pace and control. March will be another great month for capturing opportunities, and I can’t wait to see the success that March will bring.
Cheers!
Wayne Silliman General Manager
“The greatest hazard in life is to risk nothing.” -Steve Jobs
Loyalty Pawn Family
Greetings, Loyalty family!
What February we had! I want to start by congratulating Team Florin for hitting their impressive 20% stretch goal and Team Broadway for achieving their 5% target goals. Great job to both stores! We have seen some changes in the company over the last few weeks. We are excited to welcome Mr. John Mark as the new store manager at the Roseville location. Additionally, we want to congratulate Stephanie Alfaro on her new leadership role as the Third Key Holder for the El Camino location. Significant changes have also taken place at the Broadway location, with Kirby stepping into the role of Store Manager and Ricardo becoming the Assistant Manager. Lastly, let's give a warm welcome to the newest member of the Loyalty Pawn Family, Yaritza Rincon, who just happens to be Norma's daughter. She is our spotlight for this month! Congratulations to all our leaders on their new roles and thank you for your hard work and dedication.
As Henry Ford once said, "The ability to handle responsibility is the measure of a man." Let’s continue to hold ourselves accountable and ensure that we always check our facts to maintain our commitment to excellence.
1. What helps keep you motivated? Looking to save money to get a car and start my adult life
2. What professional skills do you think everyone should have? Common courtesy and being motivated to work also have kindness towards others
3. What professional skills would you like to master? Right now, I’m focused on mastering how to be a better pawn broker
4. Who is the best pawnbroker you know, and what makes them the best? My mom (norma) because she is number 1 in sales
5. What do you consider yourself to be good at, and what could you improve? I’m good at keeping everything clean and organized. Since I’m starting, I’m looking to improve my professionalism as a pawn broker
6. What is the best perk you have had at a job? Flexible hours working with my grandma
7. What is the most valuable career advice you've been given? Always be you
8. What can the company do to celebrate the success you've had? I think the company can celebrate success by giving me an incentive
9. What do you like about the pawn industry? Discounts and community building
10. What do you dislike about the industry? Not being able to help someone out
11. What can the company change or improve to make it better to work here? I have had no complaints about the company so far
12. What's the last big challenge you've had, professionally or personally? Graduating
13. Where do you see yourself in five years? I see myself having my own place and a nice car
14. What is something you would like to get better at in the pawn industry? I would like to start selling
15. Have you checked something off your bucket list? What was it? Yes, it was graduating
16. If you could choose any celebrity to be your best friend, who would it be? Tito double p
17. What are you looking forward to this year? I’m looking forward to getting a nose job
18. If you could be a professional in any sport, what would it be like and why? Volleyball because it would make me competitive
19. What do you value more: time off, making more money, or benefits? Making more money
20. What is a small thing that makes your job easier or better? My lovely co workers
21. What is the best work event you have attended? What made it so great? Graduation ceremony, getting my diploma
Shop Talk Manager Updates
El Camino
Our Team Loyalty, Spring Into Success
Spring is in the air, and so are our ambitions! As we step into March, Team El Camino is ready to shake off the winter blues and blossom into a month of growth, energy, and big wins. Our sales goal for this month? A blooming $66,000! With teamwork, strategy, and a little springtime magic, we’ll make it happen.
How Do We Grow Our Success? Staying on top of our A-list & want lists, just like the soil to a garden, we lead our clients with exciting updates on our fresh new inventory. A quick call could be the sunshine they need to make their next purchase!
Promote Everywhere. From social media buzz to in-store excitement, we’re creating NOISE every team member here uses social platforms. The more we share, the more we sell! I’ve even came up with a great slogan I may promote on the side of a bus “Need a Rollie go see Tony” pretty catchy I know. Now let’s showcase our latest products and remind customers why Loyalty Pawn is their go-to spot.
New QR Code Stickers Are Here! Convenience is key, and we’re making shopping a breeze! Our fresh QR code stickers are placed all over the store, giving customers quick access to our e-commerce platform with just a simple scan. Easy, fast, and efficient just like springtime shopping should be! As we march forward (see what we did there?), let’s stay focused, energized, and full of fresh ideas to make this month a blooming success
Cheers, Tony Mora
Roseville
Hello Team Loyalty,
I am absolutely thrilled about the opportunity to move to the Roseville location and am eagerly looking forward to working with the talented team there. We are all excited about the potential for growth and the positive changes ahead, knowing that there will be many updates and improvements coming to the store. With a fresh perspective and a strong commitment to success. The team can’t wait to contribute to the success and help drive the store’s transformation. It’s an exciting time and we’re ready to embrace the challenges and opportunities that come with this new chapter!
John Mark
Broadway
Hello Team,
Broadway is going through changes; we are happy to welcome Yaitza to our team as well as welcome back Tito. We are also saying goodbye to John as he moves to Roseville, but now he is just a call away. Wasting no time, myself and Tito are working on tweaks to how the shop is run. We are hoping that the changes will help reduce waste and help us run more smoothly. I am proud that our crew was able to get us to our 5% goal in sales and we won’t be stopping there we are determined to make that our minimum as we will only be shooting for our 20% sales growth. With all of this said we are looking to make Broadway the store to look out for, we are coming for that number 1 spot. Let’s help some people and make some money.
John Mark Florin Mall
Hello Everyone,
We hope everyone is doing well! I can't believe we are already entering the last month of the first quarter of the year. In February, Team Florin achieved impressive results, with sales totaling $80.9k $9.4k over our goal of $71.5k, which represents about 35% increase of last February sales. Great job to everyone at Florin!
Team Florin sold 104 jewelry pieces last month, which significantly contributed to our success. We also focused on securing layaways, successfully locking in 29 new layaways approximately one per day. For March, our goal is to secure three new layaways per day and achieve $91.5k in sales. This is an ambitious target, but I am confident we can reach it, as we have done in the past.
Additionally, this month, we are excited to offer 25% off all tools during our Spring-Cleaning Sale. Be sure to take advantage of these fantastic deals and help move our inventory.
Let’s keep the momentum going!
"It
always seems impossible until it's done." - Nelson Mandela
Mark Xiong
Golden 1 Center Upcoming Events
Below is the list of events that are posted as of right now and we will be adding events to this list each month as they get posted! The events in green are available and the events in red have already been spoken for. If you would like to request tickets send you ticket request forms to lauren.l@loyaltypawn.com so that I can get your requests in and if you need a request form email lauren.l@loyaltypawn.com and I can send you a copy! For every event you are only allowed to request and receive 4 tickets per event!
March Sales Flyer
Monthly Birthstone Guide
This will help educate you about some of the more popular semi and precious stones we come across and it will also help you close some more sales. The idea is to educate you on each month’s birthstone as you can arrange your cases properly and make suggestions to our clients that may be browsing or even looking for a gift. Let’s think outside the box when utilizing this information.
JANUARY – Garnet
MARCH – Aquamarine
MAY – Emerald
JULY – Ruby
SEPTEMBER – Sapphire
NOVEMBER – Citrine & Topaz
FEBRUARY Amethyst
APRIL – Diamond
JUNE –Pearl & Alexandrite
AUGUST – Peridot
OCTOBER – Opal & Tourmaline
DECEMBER – Topaz & Turquoise
Anniversaries, Birthdays and New Hires
February & March Anniversaries
Norma Bobadilla 5 years
Jonathan Sinatra 2 years
Matthew Stevens 2 years
February & March Birthdays
Briana Quintero February 10th
Dominic Tognolini February 10th
Norma Bobadilla March 6th
Wayne Silliman March 12th
Brittany Walker March 28th
February New Hires
We would like to welcome out most recent new hire to the Loyalty Pawn family. Yaritza Rincon to the Broadway Team! Welcome Yaritza!
March Madness Bracket Challenge 2025
We are having a March Madness contest again this year, same as last year, if you would like to join the contest, download the CBS Sports App and click the link at the bottom of this page (I will also send out via Email) to sign up for the Loyalty Pawn Bracket! Then fill out your bracket by Friday, March 21st by first game’s tipoff. We will also have prizes for 1st, 2nd, and 3rd place.
Schedule
Selection Sunday – March 16th at 6pm ET
First Round – March 20th – March 21st
Second Round – March 22nd -- March 23rd
Sweet 16 – March 27th – March 28th
Elite eight – March 29th – March 30th
Final Four – April 5th
Championship – April 7th
Prizes
1st Place Prize $100 Cash
2nd Place Prize $75 Cash
3rd Place Prize -- $25 Cash
https://picks.cbssports.com/college-basketball/ncaatournament/bracket/pools/kbxw63b2geztinrugi2te===?pool-joinkey=ajzg57rv8ykmoctqip0eul5ikv14gnv9&invited-by=ivxhi4tzhizdamrrgy2tamrv&viamedium=copy&ttag=FF25_lk_cbssports_cbb_bpm_copySetupInvite&sender-role=m6apnpacgsemr2
Loyalty Pawn’s Goals, Values, and Visions
“The Leader in Local
Lending”
Company Wide Goals
• To Offer Immediate Relief with a Short-Term Loan.
• To Develop, Recruit and Inspire an Elite Work Force, Driven by Loyal Business Practices.
• To Provide the Highest Standard of Quality, Commitment and Value to Every Customer in Our Loyalty Pawn Family!
Core Values
• Loyalty
• Dedication
• Creativity
Company Vision
• Loyal People Committed to Everyday Satisfaction
Loyalty Pawn Employee Services Corner
The Spring Equinox is on its way!
The brown buds thicken on the trees, Unbound, the free streams sing, As March leads forth across the leas The wild and windy spring.
–Elizabeth Akers Allen (1832–1911)
MARCH…MORE THAN JUST ST PATRICK’S DAY
“March” is named for the Roman god of war, Mars. However, we think of it as the beginning of spring, as March brings the vernal equinox, the Full Worm Moon and the return of Daylight Saving Time! Here are important dates, gardening tips, and early spring recipes to celebrate the start of spring.
International Women’s Day was March 8th!
The world is facing many crises, ranging from geopolitical conflicts to soaring poverty levels and the escalating impacts of climate change. These challenges can only be addressed by solutions that empower women. By investing in women, we can spark change and speed the transition towards a healthier, safer, and more equal world for all!
Did you know that Women’s International Day began in New York City on March 8, 1857? It began when female textile workers marched in protest of unfair working conditions and unequal rights for women. It was one of the first organized strikes by working women, during which they called for a shorter work day and decent wages. Also on March 8, in 1908, women workers in the needle trades marched through New York City's Lower East Sideto protestchildlabor,sweatshop working conditions, anddemandwomen's suffrage.Beginningin 1910, March 8 became annually observed as International Women's Day. Women's History Week was instituted in 1978 in an effort to begin adding women's history into educational curricula. In 1987, the National Women's HistoryProject successfullypetitionedCongress to includeall ofMarchas a celebrationoftheeconomic, political and social contributions of women.” Source: U.S. Bureau.
CELEBRATION DAYS IN MARCH
• March 4 is Mardi Gras (aka “Fat Tuesday) which is the final feasting day before the Christian tradition of lent begins on the following day, Ash Wednesday.
• March 5 is Ash Wednesday which marks the start of lent.
• March 8 is International Women’s Day, which is a day that not only celebrates the achievements of women and the progress made toward women’s rights but also brings attention to ongoing struggles for equality around the world.
• March 9 is the start of Daylight Saving Time, which begins at 2:00 A.M. that day. Don’t forget to “spring forward” and set the clocks one hour ahead, or you may find yourself an hour late to everything!
• March 10 is also the Ides of March! Legend surrounds this ill-fated day. Beware of the Ides of March!
• March 15 is the Ides of March! Legend surround this ill-fated day. Beware the Ides of March!
• March 17 is St. Patrick’s Day. According to folklore, folks wear a shamrock on St. Patrick’s Day because the saint used its three leaves to explain the Trinity.
• March 20 brings about the March equinox also called the vernal or spring equinox in the Northern Hemisphere marking the beginning of spring. In the Southern Hemisphere, this date marks the autumnal equinox and the beginning of fall. On this day, the Sun stands directly over Earth’s equator.
• March 29-31 are known as the Borrowing Days According to lore, the last three days of March have a reputation for being stormy. Be on the lookout!
Just for Fun March Days… Did you know that March is National Umbrella Month? Here are some more wacky things to celebrate this month:
• March 3: What If Cats and Dogs Had Opposable Thumbs Day?
• March 11: International Fanny Pack Day
• March 13: National Ear Muff Day
• March 16: National Panda Day
• March 16: Absolutely Incredible Kid Day
• March 23: World Meteorological Day
• March 31: World Backup Day
March Astronomy
The Full Worm Moon
March’s full Moon, the Worm Moon, reaches peak illumination on the morning of Tuesday, March 14, 2025.
Look for it on the evening of Monday, March 13, as the Moon rises above the horizon! In like Leo, Out like Aries!
In other words, The constellation Leo, the lion, rises in the east at the beginning of March and thus the month “comes in like a lion,” while Aries, the ram, sets in the west at the end of the month, and as such, the month “will go out like a lamb.”
Get Fit while at work! By Healthline
https://www.healthline.com/health/fitness/office-exercises#exercises-while-standing
Spring Recipe. Lean & Green
Tarragon Chicken w/asparagus, Lemon & Leeks
A healthy, delicious sheet-pan dinner that features the best of spring produce! Make it in 30 minutes with minimal cleanup. Vegan adaptable, GF and paleo!
Since we’re now totally electronic with our newsletter, click below to watch this cool video!
https://www.feastingathome.com/tarragon-chicken-with-asparagus-lemon-leeks/
401K-Loyalty Pawn Retirement $avings Program
Are you saving for retirement? Why not start today?
If you have completed 12 months of service with Loyalty Pawn, you’re eligible to participate and start putting away those pretax (or post tax Roth) dollars into your very own 401k account.
To enroll, send me an email and I’ll help you get started.
Contact Employee Services at employeeservices@loyaltypawn.com
Start saving for retirement’s tomorrow, today!
Shout Out→Thank you to my subscription to the Old Farmer’s Almanac for inspirational quotes and content for LP’s Three Ball’s Chronicle each month.
If you need HR, Payroll, Benefits, or Family support, Loyalty Pawn’s Employee Services is only a phone call, text message, or email away, on demand, anytime! 916-752-2255 employeeservices@loyaltypawn.com
