A Letter from the General Manager

I hope everyone is ready for a hot summer! I’m very happy to introduce some new members to the leadership teams. Starting the beginning of June, both Travis Tobin and Jason Wagner have been promoted to Assistant managers at Loyalty Pawn. In their capacity, they will continue to promote the Loyalty brand and assist within the Leadership Team. Travis will be working alongside Mark Xiong at the Florin location and Jason will be working with Justin Martinez at the West Sacramento location. Also, Ricardo Molina has accepted a promotion to the Senior SLA position, currently at the El Camino location. We are very happy to find talented individuals within the Loyalty organization to fill these positions. We are confident in this company wide move and look forward to their success. When positions come available, please don’t hesitate to advocate for yourself and show the company your talents. We are always interested in Loyal, Dedicated and Creative individuals!

We have also got some great news regarding sales. For the month of May, we would like to congratulate the top 3 salesmen. In first place, Dominic Tognolini at $15,250.65, second place: Jose Morales $15,121.75 & third place: Tony Ferrari at $14,149.47. Fantastic job! We have just one more left for the second quarter to end and I can’t wait to see the top 3 leaders for the quarter. Believe it or not, the Layaways are contributing to these sales dollars progressively more each month. Keep up the great work everyone!

Upcoming events: Brad Huisken will be presenting sales seminars starting June 24th through June 27th. We are happy to get an updated presentation and look forward to the sales techniques that Brad will be bringing. Please reach out to your store manager to read “Munchies for Salespeople”. We have copies at each location. This book offers many great sales techniques, and this will help you in providing the best customer service possible to our loyal clients.

Lastly, we are happy to have had many great success’s in the last 16 months. We are seeing customers reach out and let us know how we’re doing though our podium application, and many are not afraid to share their in-store experience. We are delighted to know that we continue to provide a professional work atmosphere that our customers are comfortable coming to. This truly couldn’t happen without a Loyal and dedicated team. We whole heartedly thank everyone who strives to be the best they can at work and home. The professional and dedicated individuals really make it easy for our customers to express their happiness online and we are so fortunate to have such great teams!

Sincerely,

Wayne Silliman General Manager