Letter from the General Manager

Hello Everyone

The triple-digit temperatures are here! I think I can speak for everyone when I say that this is the time of year when we all really respect great air conditioning! I’m glad that we’re at the point of each store being on the new software. As you all know, the crossing over to Bravo is to make our daily lives more simplistic, create a database that will add ease of doing transactions for our clients, simplify reporting, and operate with the advanced technology that the industry has offered. This decision took quite a while to choose however, we have just scratched the surface with its capabilities, and we look forward to utilizing mobile pay, and buya. Hang on, this is going to be a wild ride!

Now that we’re on track in compiling sales data, for the month of June, Dominic T. got 1st , Ricardo Molina got 2nd place and Josh Bonton got 3rd place. Fantastic Job gentlemen! Now that the month has ended, we also have the data for the top three salesmen of the quarter. Dominic T. was 1st place, Josh Bonton was 2nd place and Ricardo Molina was 3rd place. Remember, being the top three salesmen for the quarter will qualify you for a higher weekly bonus for the whole next quarter. First place will receive 5% (if you sell $2,000.00 or more weekly). Second and third place will receive 4% each if they sell over $2,000.00 or more weekly).

Thank you to everyone who is helping gather identification pictures with incoming loans and inventory. While being in communication with the stores, it seems like most of you are getting on the ball and capturing these pictures for identification purposes. If some of you haven’t done this yet, this is important because this will help us identify an item if an issue is to arise. Once we activate mobile payment, our clients can see the items they’re paying on. Perhaps capturing great pictures of their items will help decrease our defaults or expirations, once the time comes. Our clients will be reminded what their item looks like and may possibly fall in love with the item again after 4 months.

To conclude, I would also like to thank those who are helping with video creation. Both Justin and Mark have produced great videos to market our monthly sales. This does take creativity and finessing! Thanks for being a part of Loyalty Pawns’ digital campaigns. It’s awesome also when dropping by the stores to listen to the monthly sales promotion to be announced by the team members. I’m sure that by doing so, will increase the team members and the store’s sales goals. Thank you, everyone!

Sincerely,

Wayne Silliman General Manager

“Most people don’t want to be a part of the process; they just want to be part of the outcome. But the process is where you figure out who’s worth being part of the outcome”. -Carey Lohrenz