Loyalty Pawn's Three Balls Chronicle Volume 3 Issue 7

THREE BALLS CHRONICLE VOLUME 3 / ISSUE 7

July 2020

IN THIS ISSUE Letter from the President Letter from the General Manager Loyalty Pawn Family Store Manager Updates Golden 1 Center Events Upcoming Sales Upcoming Birthdays and Anniversaries and New Hires Top Performers in June Loyalty Pawn’s Core Goals, Values and Visions Employee Services Corner

Team Loyalty!!

Thank you to everyone, you guys are doing great with the new guidelines to remain open during COVID-19, so keep up the good work! We hope that you and your families stay safe when going out. We want to wish everyone a Happy 4th of July and hope you are able to spend it with your friends and family. Be sure to check out some of the new content that we have added about monthly birthstones and information about them so that we can expand our knowledge for customers about these precious stones. As a reminder, we will not have any sales this month due to low inventory Keep doing an amazing job, Team Loyalty!!

Letter from the President Hello Team Loyalty, Is this some crazy times we are in or what???!!! We will soon be open and back to our regular days and regular hours shortly after that, YAY! I want to again thank all of you for your continued support and dedication to Loyalty Pawn. As we always say we are family, the Loyalty Pawn family, it is great to see us grow together, as a company and as individuals. We must still remember to have patience and understanding for what is going on in the world around us not only socially and for one another’s health but also for our political landscape as well (I do not believe it matters which side of the aisle one leans they all have difficult jobs, my wish is that they would work together better for our entire country). I also would like to us all to keep our Law Enforcement, First Responders, Nurses and all the Hero’s in our world today on our thoughts and prayers.

We are still moving forward with our luxury goods departments, Loyalty Luxury, at the El Camino and Roseville locations and another shout out to Javier and Justin for their leadership in these projects and to everyone that has helped them out, THANK YOU!!

Merchandise you all are doing a great job keeping our sales numbers up but with that comes a need for merchandise. We are looking for sources for new or slightly used general merchandise, if you happen to stumble across anything whether out and about or poking around on the internet, let your manager know or if it is online reach out to the person posting and ask them to come in when are looking to buy at top dollar. I think we have seen a turnaround in our large loan exodus we have finally seen some days where all stores have grown and a few significant loan growth days, keep it up.

Loaning and buying aggressively will be our main focus for the next two plus months so if you are on fence about a dollar amount please do not hesitate to ask your manager. Keep training our clients to give us their permission for text and email communications, it is important for us to be able to communicate with as many people we can digitally not only for their personal account information and mailers but any current and future marketing opportunities.

Thank You everyone and please be safe and healthy and I hope you enjoyed your Fourth of July and God Bless America!!

Sincerely, Stan Lukowicz, III

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A Letter from the General Manager Hello Everyone!

Is it me or is everyone surprised that July is already here? 2020 seems to be going by quickly. Even with everything going on in the world, time appears to be going by even quicker! We have all stood strong at each location. I am proud of everyone who has continued with the company in the direction of success. We only have one direction to head and that is to move forward even in a time of turmoil. Historically, the middle of the year has been semi-soft for business in general because of the summertime, vacations being taken and schools being out for the summer. I believe that this year will be a little different and we will be selling and lending through the next few months. We remain optimistic during this time and we are eager to get back to business as usual.

As always, we love to mention the top three sales leaders. Dominic T. got first place and sold $44,768.00 This was the second highest dollar amount for 2020! The second-place sales go to Javier B Selling $15,759.00 and third place goes to Mark Xiong who sold $14,300.00. Congratulations gentlemen for making the top 3 in the company!

Also, we have been working now with a different software company preparing to move to a technically advanced software that will handle some of the new additions that we need. We first will be integrating the El Camino location and soon after, the rest of the locations. As anything that is new, this will take a little time to get used to. Once I receive any practice software or educational material, I will send this out to the teams to help navigate through the program. We are anticipating this change to help with our transaction times, help with product evaluation and open an easier way to communicate with our clients. More information on the bells and whistles to come shortly…

As I mentioned previously, we are excited to get back normal. We will be working diligently to do so.

Starting in July, we will be opening Sundays to continue to provide our services. We get many inquiries from our clients asking if we will be open. By doing so, this will bring some level of normalcy to their lives when they count on us. Thank you everyone for your continued commitment and stay safe and healthy!

Sincerely, Wayne Silliman General Manager “Even if you are on the right track, you’ll get run over if you just sit there.” – Will Rodgers

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Loyalty Pawn Family Greetings Loyalty Family, Wow, another month is gone, and the heat is definitely here. I have notice that when it typically gets this hot people tend to stay on edge. Let us all remember that we are here to serve our community and provide white glove level customer service to them. Let’s keep those loan guarantee cards going and prepare ourselves for this influx of loans experts keep talking about. This month we are going to get to know Rahkell Howard and SLA from the El Camino location. She is no stranger to the pawn industry she also worked with us at Capital City. Working at the El Camino location has taught her many things about the pawn industry and even how to build shelves for the warehouse.

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Who is your hero and why? My hero would be my grandmother because when 9mes were hard, she took me in and treated me as her own.

What is your favorite family vaca9on? My favorite family vaca9on is going to L.A. with my mom to spend 9me with other family What did you want to be when you were small? When I was small, I wanted to be a lawyer because everyone told me I was a great debater What is your favorite game or sport to watch and play? My favorite game or sport to watch and play is tennis What would you sing at karaoke night? At karaoke night, I would sing a song by Whitney Houston Have you ever had a nickname? What is it? My nickname since birth has been Rockie Would you rather win the loJery or work at the perfect job? And why? I would rather work the perfect job because money is consistent, but the perfect job is hard to come around.

Who would you want to be stranded with on a deserted island? I would be stranded on a deserted island with my fiancée because he knows good survival tac9cs.

If you could go back in 9me, what year would you travel to and why? I would travel to year 2010 so I could say goodbye to my Aunt one last 9me How would your friends describe you? My friends would describe me as a good listener and blunt person What is the worst giQ you have ever received? The worst giQ I have ever received was an ugly Christmas sweater What are some of your hobbies? Some of my hobbies are wri9ng, going on walks, and traveling to different places If you were a super-hero, what powers would you have? I would have the power to teleport wherever I want to go What would you do if you won the loJery? If I won the loJery, I would give back to my community and create a facility for kids with disability needs.

What is the tallest building you have been to the top of? The tallest building, I have been on top of is a hotel in Alameda, CA I would go there a lot growing up.

What is your favorite holiday and why? My favorite holiday is Thanksgiving because my family from all over get together and we do not see each other much as it is.

What is your favorite sports team? Oakland Warriors What is one of your favorite movies? One of my favorite movies is The Mask with Jim Carrey What three items would you take with you on a deserted island? Cell phone, knife, and lighter What was your favorite subject in school? English What is the most unusual things you’ve ever eaten? The most unusual thing I have eaten is Boar Jerky Do you collect anything? I do not collect anything just yet What three things do you think of the most each day? My fiancée, my nephew, and how to make myself beJer each day, (and food) On a scale from 1-10 how funny would you say you are? 8 Where do you see yourself in 6 months? In 6 months, I see myself as a leader and even beJer person

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Shop Talk Manager Updates El Camino Team Loyalty, First things first I would like to thank everyone who has taken part in helping the El Camino location in tip top shape and help us with our project we have going on. I want to especially give a shout out to John Mark who has been there for every work night without hesitation. I would also like to thank me team for putting in the hard work and getting in line with the vision we have for the store. El Camino is finally close to going through every inch of the store and have taken spring cleaning to a whole new level. We are excited to be open Sundays again and continue to grow the store.

Javier Becerra

Florin Mall Hello Loyalty Pawn Family, Wow, I cannot believe half the year has gone by already. I hope all is doing well and staying healthy. Well it was a great run for top sales last month within Loyalty Pawn. Great job to all store especially Roseville. We ended with $68.4k in sales. We sold almost $26k more this year compare to June of last year and will continue to grow and excel. Florin will be lending Team West Sac one of our team member to help them out for the rest of the month. Big kudos to Jennifer for agreeing to help west sac out. We are still holding $1.3mil loan balance and hope to increase it when this Tsunami of loans comes in. We are ready for it. If you haven’t followed us yet on Instagram please do at Loyaltypawn-Florin. This weather getting hotter so make sure everyone is staying hydrated. Let’s have a great start to the 2ndhalf of this crazy 2020. Happy fourth of July to everyone and your families. May everyone enjoy and stay safe.

Mark Xiong

Roseville Hello Team Loyalty, I hope everyone is staying safe and masking up! Roseville had a good June and we really gave Florin a run for the money at the end of the month. Roseville only missed 1st place in sales by $400. Big shout out to Dominic for selling $44,768.34 for the month of June (amazing job). We also would like to welcome Seamas O’Brien to the Roseville team. Seamas has been doing an awesome job and we are all excited to have him on the team! I would also like to thank Ramsey L. for all the hard work and dedication he has given to the Roseville store. We are all sad to see him leave, but we all know what a major help he will be for the El Camino team! And you cannot spell TEAM without LOYALTY!!! Stay safe and Florin we are coming for 1st place!

Justin Martinez

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Broadway Hello Everyone, Hello Broadway fans! Nothing new to report here. Broadway is still slowly rebuilding. We hope to have all glass in the store replaced by this coming week...shiny and new and only the best! We continue to stay safe during Covid19. All employees' hands are washed and shiny clean, as well as the store. Big high five to Kirby for reaching his sale’s bonus with his safe and clean ways! Are you sensing a theme here at Broadway...I am!

Shiny and clean is the only way to be at Broadway! I encourage others to have the same philosophy!

Broadway out! Mic Drop!

John Mark

West Sacramento Hello Team, Can you believe it, half of the year has gone by and we are ready to start the 3rd quarter. Here at West Sac, we are getting ready for July by decorating and making an impact with each client. We are a bit short-handed, so I want to thank everyone who has helped the West Sac Team. Team Florin will be helping us a lot by letting Jennifer Rodriguez work at West Sac rest June as well as the entire month of July, thanks again, Team Florin. Congratulation to Norma, she is our latest member but the number one in sales for June here at West Sac. eBay has its ups and downs, still learning new tools and how to improve it but running much smoother than it was before. Wishing everyone health and please stay safe.

Jose Velazquez

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Golden 1 Center Upcoming Events

Due to the recent events, Coronavirus (COVID-19), all events, Kings Games and all events, have been cancelled at the Golden 1 Center. Once everything gets back to normal, we will continue to put events up that are available to request tickets for.

Hopefully it will be soon, Go Kings!!

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Monthly Birthstones This will help educate you about some of the more popular semi and precious stones we come across and it will also help you close some more sales. The idea is to educate you on next month’s birthstone as you can arrange your cases properly and make suggestions to our clients that may be browsing or even looking for a gift. Let’s think outside the box when utilizing this information

JUNE Pearl and Alexandrite June birthdays claim two birthstones; pearl and Alexandrite. Pearls have been wildly popular in jewelry for centuries because of their natural beauty. Alexandrite gemstones are extremely rare and desirable since they change color based on the lighting.

JULY Rubies, the birthstone of July, are considered the king of gems and represent love, health and wisdom. It was believed wearing a fine red Ruby bestowed good fortune on its owner. A Ruby is the most valuable gemstone and its value increases based on its color and quality.

AUGUST Peridot, showcases a lime green color. It is one of the only gemstones that exist in only one single color. Peridot is unique in its legend; it is believed to instill power and influence upon the wearer, as well as bring magical powers and properties that protect against nightmares.

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Anniversaries, Birthdays and New Hires July Anniversaries There are no anniversaries this month!

July Birthdays Marcos Barragan July 25th

July New Hires We would like to welcome our recent new hire to our Loyalty Pawn family. Seamas O’Brian will be joining our Roseville location.

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TOP PERFORMERS IN MARCH Sales in Dollars 1st

Dominic Tognolini (Roseville #3)

Productivity in Dollars

Phys. Transactions Done

Paul Molina (Florin #2)

Paul Molina (Florin #2)

2nd Javier Becerra (El Camino #1)

Ricardo Molina (El Camino #1)

Dominic Tognolini (Roseville #3)

3rd

Mark Xiong (Florin #2)

Dominic Tognolini (Roseville #3)

Victor Godinez (Roseville #3)

4th

Lewis Ramsey (Roseville #3)

Victor Godinez (Roseville #3)

Jose Velasquez (West Sac #5)

5th

Norma Babidilla (West Sac #5)

Victor Xiong (Florin #3)

Brittany Walker (Roseville #5)

Loan/Buy/Layaway End of Month Balances Loan Balance

Buys Balance

Layaway Balance

Loyalty Pawn #1 El Camino

$817,624.00

$3,946.00

$45,991.93

Loyalty Pawn #2 Florin Mall

$1,326,509.00

$3,128.00

$50,598.78

Loyalty Pawn #3 Roseville

$788,945.00

$3,130.00

$53,640.79

Loyalty Pawn #4 Broadway

$773,424.00

$2,570.00

$39,101.24

Loyalty Pawn #5 West Sacramento

$278,499.00

$1,969.50

$33,126.93

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Loyalty Pawn’s Goals, Values, and Visions “The Leader in Local Lending” Company Wide Goals • To Offer Immediate Relief with a Short-Term Loan.

• To Develop, Recruit and Inspire an Elite Work Force, Driven by

Loyal Business Practices.

• To Provide the Highest Standard of Quality, Commitment and Value to Every Customer in Our Loyalty Pawn Family!

Core Values • Loyalty • Dedication • Creativity

Company Vision • Loyal People Committed to Everyday Satisfaction

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Loyalty Pawn Employee Services Corner Welcome, Welcome Dear July… …the hottest month of the year, thunderstorms are nearly as abundant as ants at a picnic. Plus, it is the month of independence days for both the U.S. and Canada!

July is named after Roman dictator Julius Caesar (100 B.C.–44 B.C.). With the help of Sosigenes, Caesar developed the precursor to the Gregorian calendar that we use today.

July 1 is Canada Day, a Canadian federal holiday that celebrates the creation of the Dominion of Canada in 1867. The Dominion of Canada was a union of the three separate Canadian colonies of the time—New Brunswick, Nova Scotia, and Canada (which included Quebec and Ontario). Canada remained a part of the British Empire until 1982.

July 4 is Independence Day (U.S.). On the fourth of July, Americans celebrate the adoption of the Declaration of Independence in 1776. Do not forget to raise the flag on this day! Did You Know? John Adams believed that July 2 would be the day when Americans would celebrate their independence. On July 3, 1776, he wrote to his wife, Abigail: “The second day of July 1776, will be the most memorable epocha in the history of America. I am apt to believe that it will be celebrated by succeeding generations as the great anniversary festival.”

July is National Watermelon Month—yum! Have fun with these strange celebrations: • July 7–13: National Farriers Week • July 8: International Town Criers Day • July 17: World Emoji Day • Jul 20–28: National Moth Week • July 22: Spooner’s Day • July 25: National Day of the Cowboy • July 27: Take Your Houseplants for a Walk Day July’s Moon Phases Ø Earth Reaches Aphelion on July 4 - the point in its orbit where it is farthest from the Sun. The distance between the two orbs will be 94,507,635 miles on this day! Ø Full Buck Moon: July 5, at 12:44 a.m. ET Ø Last Quarter: July 12, at 7:29 p.m. EDT Ø New Moon: July 20, at 1:33 p.m. EDT Ø First Quarter: July 27, at 8:33 a.m. EDT July’s birth flowers are the larkspur and water lily AND the water lily symbolizes purity of heart. The July birthstone is the ruby, which is believed to protect its wearer from evil.

JULY Zodiac Signs July’s zodiac signs are Cancer (June 21 to July 22) and Leo (July 23 to August 22).

CORONA VIRUS-COVID 19 California Update CDC: https://www.cdc.gov/coronavirus/2019-ncov/index.html Sac County: https://www.saccounty.net/COVID-19/Pages/default.aspx Interestingly enough, we are not out of the COVID 19 woods despite best efforts to reopen…Currently as of July 2, 2020 here are the most updated COV19 Stats-see updated CDC chart below.

Did you know? COVID-19 is caused by a coronavirus called SARSCoV-2. Older adults and people who have severe underlying medical

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conditions like heart or lung disease or diabetes seem to be at higher risk for developing more serious complications from COVID-19 illness.

HOW IT SPREADS- It is thought to spread mainly from person to person, mainly through respiratory droplets produced when an infected person coughs or sneezes.

These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.

Its spread is more likely when people are in close contact with one another (within about 6 feet). It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes. This is not thought to be the main way the virus spreads, but we are still learning more about this virus. The virus that causes COVID-19 is spreading very easily and sustainably between people. Information from the ongoing COVID-19 pandemic suggests that this virus is spreading more quickly than influenza.

If you have questions about COVID-19 and need assistance finding information online or clarification regarding the information, a statewide hotline number is available 8 a.m. – 5 p.m., 7 days a week at (833) 544-2374.

Testing in California Twenty-five public health labs in California are testing samples for COVID-19. Types of tests Two kinds of tests are available for COVID-19: Tests for current COVID-19 infection (also known as viral PCR tests) and tests for past infection (also known as antibody or serology tests). California’s community-based testing sites by Verily’s Project Baseline and OptumServe provide viral tests to determine if individuals have COVID-19.

Antibody tests detect past infections (but not current infections). They are used to detect past COVID-19 infections in an individual and can be used to determine if you are a good candidate to donate blood plasma. It can take 1-3 weeks after infection for your body to make antibodies.

You can find locations for both viral and antibody tests https://covid19.ca.gov/testing-andtreatment/#top Cost for testing…There are no out-of-pocket costs for testing. If you have medical insurance, Verily or OptumServe will bill your insurance company. If you are uninsured, your viral test is paid for by the government.

Who can get tested? Testing is prioritized for individuals who are at high risk, including hospitalized patients, healthcare workers, first responders and essential workers, people with symptoms, residents and employees in group living facilities and people who may have been exposed in high-risk situations. As testing capacity continues to increase statewide, local health officers can expand testing within their communities.

How you can get testedàCalifornia has partnered with Verily and OptumServe to provide free, confidential testing statewide. The state’s testing program ensures that every county has enough testing capacity, and that tests are available for underserved communities and individuals who are at high risk of contracting COVID-19 or becoming seriously ill from the virus.

Register with LHI to get tested—hereà https://lhi.care/covidtesting Enjoy the month of July filled with all kinds of cool and kooky celebrations, good health prevention practices, and personal celebrations! Be safe! Remember, if you need HR, Payroll, Benefits, or Family support, Loyalty Pawn’s Employee Services is only a phone call, text message, or email away, on demand, anytime! 916-752-2255 or by email: employeeservices@loyaltypawn.com

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Loyalty Pawn Corporate Office: 1708 Broadway Sacramento, Ca 95818

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