Shop Talk Manager Updates

El Camino

Team Loyalty,

We had a pretty go month this month over here at ELCO. We did lose a team member but the whole team really came together to make sure everything was still done with his absence. We also broke the company record for the most add-ons in a single month hitting 166 in total! On top of that we were on the news for Joseph's great attention to detail and helping a family in need recover a stolen bike. This was great for the whole community and shows our commitment to it. We see great things coming this month and will see more great strides!

Cody Lathe

Florin Mall

Hello Loyalty Family,

I’m am excited to see how fast we are growing as a company in loans and in sales. What’s happening at Florin, well we have great news and would like to welcome a new edition to our Loyalty Pawn Family. We would like to congratulate Marcos Barragan and his family with his new edition baby girl. July was a great and successful month; we were able to hit $60k in sales and we were able to generate over $31k in new layaway's for the month of July. With the new promo we have for the month of August let’s keep the momentum going and continue to grow our sales. Remember school is just around the corner so this is the perfect opportunity to sell our laptops/tablets.

Mark Xiong

Roseville

Hello Team Loyalty,

Roseville has been crushing it the past 2 months straight. Sales are the highest ever in company history as well as our loan balance and buys. I want to let everyone know that we are doing amazing things and everyone at Roseville is excited to watch the company grow so quickly. We are officially done with July and the 3rd quarter is looking like a bright one. We celebrated the team for there sales last month and had a celebration dinner at Cattleman's steakhouse. Everyone had a great time and are all looking forward to many more celebrations with the numbers were producing. Hope everyone has a great August and lets hit those goals.

GO TEAM LOYALTY!!!

Dylan Tinkleneberg

Broadway

Hello Everyone,

Broadway had an amazing month with $51000 in loan growth we are sad to be losing a team member Christian is moving to Oregon to pursue a new dream so we want to wish him the best of luck with his new journey.

John Mark

West Sacramento

Hello Team,

I am every excited to inform everyone, that we have a new employee at West Sac. Connie B. is the newest addition to the Loyalty Pawn family. Please make sure to reach out to her and welcome her to the team. On a more serious note, we need to address the act of opting in customers to our TEXT MESSAGING REMINDER PROGRAM. Unfortunately, we are not seeing the numbers that we would like to see for text reminder opt-ins. It is very important that every Loyalty Pawn team member is capturing a correct cell phone number and opting in customers for text reminders. Loyalty Pawn spends a large amount each month on sending reminder notice and if we can opt-in more customers for text messaging reminders, we will save huge. Please make it a priority to opt-in every customer you help. Thank you, and if you have any questions please reach out.

Fun Fact: Nationwide on average most pawn shops send 90% text messages reminders and 10% mailer reminders.

Thank you, and GO TEAM LOYALTY

Justin Martinez