Letter from the President

Hello Team Loyalty,

We are kicking butt in our loan growth WAY TO GO!! We continue to hit new loan balance record numbers so keep up the great work in that department. We are approaching the holidays quickly and looking forward to how successful our teams will be during that busy time of the year. This would be a great time to start asking our clients if they have any ideas for Christmas gifts the need to get and get that information in our call back binders. This is a great time to start asking since we just had Christmas in July.

We have been really pushing our sales numbers at all locations and at all teams are doing a good job, now with that being said we can and need to be better. Loyalty Pawn has provided new tools and new education to nearly the entire team and we will continue to provide all the latest education, ideas and tools to help promote our culture, sales and client engagement. Thank You to everyone for all the hard work and efforts you are putting in to reaching our goals and as I have said in the past Loyalty Pawn is growing in all areas sales, loan balance, layaways and our company CULTURE!! As mentioned above the holidays will be here before we know it and looking forward to seeing all of our teams crush our projection numbers.

I want to give a HUGE shout and Thank You to Joseph Contreas, Cody Lathe and the entire El Camino Team for their vigilance, quick thinking and excellent detective work when the realized criminals bring in the special needs bike that was featured on a KCRA segment and help assist law enforcement in getting the bike back to the special needs kid and his family. This brought Loyalty Pawn some great publicity and was just the right thing today. THANK YOU, Team El Camino!! It would also be remiss if I did not mention that Team Roseville also assisted in the return of a good friends of mine golf clubs that were stolen from his car in front of his house. We did not get the publicity like we did from the bike transaction, but my friend was definitely appreciative, and it just goes to show that all of us here at Loyalty Pawn are staying vigilant. THANK YOU TEAM Roseville!! Always remember WE DO NOT WANT STOLEN MERCHANDISE.

Thank You

Stan Lukowicz, III