Loyalty Pawn Employee Services Corner

April’s name comes from the Latin word Aperio, meaning “to open” like a beautiful bud in your gardens because plants begin to grow now that Spring is in full swing!

Birthstone: Diamond and aren’t diamonds a girl’s best friend? Great time to sell diamonds, right?

Birth Month Flowers: Daisy and Sweet Pea.

If you’re enrolled in the new Humana PPO or HMO dental plan a quick reminder that both plans have an unlimited annual maximum benefit award! That means that you can incur total dental benefits with no maximum amount capped each year. To review your plan election and summary of benefits, co-pays, deductibles under each plan, please contact Employee Services for a copy of your plan documents. Happy dental health to all!

Recently we had a few employees have their HRB benefits card declined by their medical providers stating the plan was terminated. This is absolutely false, and I’ve been working with our new Broker, Hutchison Insurance to find out why BASIC, our HRA carrier was declining some employee benefit cards. What we found out is that if an employee hasn’t had any recent 2019 activity on the card, that their medical provider was declining it, not HRA Basic. That said, should anyone who currently is enrolled in one of the HRA Bronze or Silver plans with Loyalty, and if you’re attempting to pay for medical services (dental, vision etc is excluded) please have your medical provider call HRA Basis customer service at (916) 303-7090. Also if you’re in need of medical out of pocket expense reimbursements, no problem. Here’s how you get reimbursed.

1. If paying for a medical visit out of pocket you’ll need to submit a claim to BASIC HRA pacific for reimbursement through your member portal, or by e-mail at customerservice@basicpacific.com or by fax at (916) 303-7083.

2. Attach a copy of the detailed receipt or Explanation of Benefits that lists the provider name, date of service, and total billed amount for all services.

3. HRA Basic will review and process

HRA Benefits Reminder (Health Reimbursement Account)

For employees covered under a CalChoice Bronze or Silver group health plan with Loyalty Pawn, the HRA BASIC plan will reimburse 100% of out-of-pocket expenses for medically necessary services (including deductibles, coinsurance, copays and Rx copays, but excluding dental, vision and over-the-counter expenses up to the maximum annual amount based on your enrollment type (Employee Only, Employee plus child, Family etc). These expenses are paid 100% by Loyalty Pawn under the HRA account provision plan.

Do you want to know more about your 401k? Or if you’re not enrolled in Loyalty’s pre-tax contribution retirement savings, would you like to learn more? Did you know that after 12 months of service, Loyalty contributes 3% of your gross compensation each pay period even if you’re not enrolled? Connect with Employee Services and learn how you can enroll online and start saving today for your retirement future!

The adorable little guy featured in March is non-other than Jose Velazquez of Broadway! And many of you guessed it correctly! The winner of March’s guess of Who’s that baby now drawing is “FELIX CITAL” of West Sacramento!! Felix will receive his 8hr PTO Certificate next week and Jose will receive his $50 Amazon eGift card then, as well. Congrats to all!

Where did you grow up? Sacramento

What did you want to be when you grew up? Firefighter

What thing(s) would you like to share with the team (things about you) that most people don't know? I love anime and also attend comic con

What three adjectives best describe you and why?

1. MoOvated - working with a posiOve aQtude and smile on, makes work easier

2. Team Player - always 2 heads are beSer than one and we can't do the work alone its impossible , everyone is important

3. Leadership-lead by example and respecOng each other will be the way to success

What is it about the pawn industry that keeps you in it? It’s a new experience everyday and always learning something new and improving myself

What is your favorite color? Black

What is your favorite sport? Soccer

What is your most memorable achievement-personally and professionally? Personally after 12 years of being with my beautiful partner and building a family together, we are finally getting married by the end of September.

Professionally would be completing the GIA courses.

Guess correctly and your answer will be entered into the April’s Three Balls Chronicles 2019 drawing for a chance to win an 8-hour paid day off! Email your answer to EmployeeServices@LoyaltyPawn.com and put “April Who’s That Baby Now” in the subject line then type your answer in the body of the email and send. Deadline to submit your answer is Monday, April 29th.

And don’t forget to email your baby photo(s) to EmployeeServices@LoyaltyPawn.com and when your photo is featured, you’ll be awarded a $50 Amazon Gift Card. That’s all there is to it! Good luck! Enjoy the month of April and get excited, engage in and participate Who’s That Baby Now and remember, if you need HR, Payroll, Benefits, or Family support, Loyalty Pawn’s Employee Services is only a phone call, text message, or email away, 24/7/365.