A Letter from the General Manager

Greetings Everyone!

March went by quickly. Hello Spring!! Many great things to discuss starting with the store improvements at both Florin and West Sac. The Broadway location continues to make small improvements in the storage area to help with incoming/ outgoing product. I’m proud to see all hands-on deck in helping beautify the stores. This truly shows the dedication and creativity within the company teams. Many of you have adjusted your personal schedules to help accomplish these upgrades. Thank you so much for your participation and engagement in the process. Florin is pretty much complete with lite finish work left. West Sac will be completing floor and counters by mid-April.

Acknowledgements: For the month of March we have a new Leader in sales for the first time, Josh Bonton. Josh sold $13,932.41. Second place was Dominic T. at $13,068.22 and third place was Parker Hush $11,692.25. Great job team! Congratulations! The top 3 in productivity for March was 1st place Jon Galupe, 2nd Paul Molina & 3rd place Dave Palomares.

Update: Stan and I are happy to introduce our new weekly payroll processing starting on April 1st. We have done some research in other companies who use this model and the outcome has been overwhelmingly successful. We are excited to institute this plus this is a benefit to everyone as this creates weekly payroll cycle and rewards excellent sales performance weekly. Many of you have secured layaways for our clients and these layaways will be an excellent way to build your weekly sales performances!

Training: Coming soon, we will be offering training sessions regarding diamonds, watches, high end purses and much more! We stand Loyal, dedicated and are continuously creative in thinking outside of the box. If anyone has resources that they deem valuable for the benefit of the company & team members, please bring them to your managers attention. We are constantly interested in innovation and improving the Loyalty Pawn Family!

Wayne Silliman General Manager

“The pessimist complains about the wind. The optimist expects it to change. The leader adjusts the sails.” -John Maxwell