JANUARY
Stay in the Loop
Welcome to the Newest Edition of The Lumina Loop Newsletter!
You are receiving this communication because you are a resident (or a guarantor) of the Lumina Communities for 2024-2025
With the spring semester beginning, it is important to stay tuned to Lumina communications for up-to-date information.
These communications are intended to keep you informed about life in our communities and other upcoming opportunities to connect
Within the pages of this newsletter, you will find information that applies more directly to you and which building you will live in.
The spring semester is officially here and we are delighted to offer different programming opportunities and information that will help you succeed during the coming months!
If there is something you would like to see in a future edition, please reach out to us! We would be happy to help you and others to better understand apartment-life at Lumina Communities
Please subscribe to our Issuu platform to ensure you get future campaigns!
As you read through the January edition of our communication, please read carefully, follow all instructions, and let us know if you have any questions or concerns.
Without further ado: enjoy this edition of The Lumina Loop!
Sincerely,
The
Lumina Communities Team
Resident Appreciation Day
RAD BAGEL BAR
Join us in celebration of the Spring semester!
St. Martin Hall Elevators 2pm - 1/15
Brottier Hall Kitchenette 2pm - 1/22
McGinley Hall Lobby 2pm - 1/29
Have a special craving? A suggestion for a future RAD event? Let us know!
ATTENTION RESIDENTS:
Mindful
Practices
to
Help Everyone!
The Lumina Communities are your home! As the winter season approaches, please be mindful of the temperature when it comes to your room and windows.
Cold Weather & Windows
Please be careful of the cold weather conditions and be sure to close your windows to prevent chill coming inside.
Brottier Hall
McGinley Hall
St. Martin Hall
Apartment Meal Plan Information
It’s time to renew your meal plan or sign up for next semester!
Sign into DORI and select “Meal Plan”, then select “Apartment Meal Plan” and your desired plan.
Meal swipes carry over week to week, but will expire at the end of the semester. Flex will roll over semester to semester, but will expire at the end of the academic year. The meal plans are as follows : Primary Plan $1,100
4 meal swipes per week & $500 flex Premium Plan $1,700
7 meal swipes per week & $750 flex
RESIDENT HANDBOOK:
Lumina Communities Resident Handbook
On the Lumina Campus Link Page, under Documents you can find the Lumina Handbook.
The Resident Handbook is your guide to most apartment guideline questions! It is encouraged that residents familiarize themselves with the handbook to ensure they follow all Lumina housing rules.
RESIDENT MAIL GUIDE: Frequently Asked Questions
What address should I use to mail things?
Brottier Hall: 700 Forbes Avenue, Apt #, Pittsburgh, PA 15219
St. Martin Hall: 1315 Bluff St, Apt #, Pittsburgh, PA 15219
McGinley Hall: 1045 Forbes Avenue, Apt #, Pittsburgh, PA 15219
What is the process for picking up mail?
Paper mail is sorted and placed in your apartment mailbox Please go to the front desk and request your mail key, check your mailbox, and return the mail key to the front desk It is important that you check your mailbox regularly
Packages will either be placed in the Amazon Hub or stored in the mail closet You will receive an email from either the Amazon Hub or Package Tracker letting you know that you have a package to pick up
How do I check my Amazon Hub Code?
If you did not receive an email with a Hub code in it, you can find your code in your Amazon account
Go to Amazon website > Select your name in the top right corner above accounts & lists > Scroll down and click on any message that you have that says “You have a package to pick up at the Amazon Locker”
Once you click on that it will reveal a screen with a barcode, take that to the Hub and scan it to retrieve your package Repeat these steps for any additional packages This will work for any packages even if they aren’t from Amazon
What if my package isn’t from Amazon, will it still be in the Hub?
Possibly! If your package is from another company, our staff often will put it in the Amazon Hub You will get a notification from the Hub with a code to use to pick up the package If the Hub is full, or the package is too big to fit in the Hub, the package will be in the Mail closet In that case, you will receive an email from Package Tracker stating that you have a package to pick up at the front desk
What if I get a notification that my package was delivered, but I haven’t gotten an email from package tracker or Amazon?
We have multiple mail shifts throughout the day. Depending on when the package is delivered, it may take a few hours for the packages to be sorted by our staff. Additionally, double check the delivery address that you used. Sometimes, the package will be delivered to your old residence or the Des Places Mail Center.
What if I still can’t find my package?
If you tried all the steps above and still cannot find your package, check the website you ordered it from to see if they left a picture of where they delivered it. This will help you figure out if it was delivered to the right area. If it still isn’t there, please email LiveatLuminaDUQ@cocm.com. Explain the situation and ask for help resolving the issue.
OVER THE BREAK: Updates to the Lumina communities
Introducing the Bevi machine in McGinley Hall!
The Bevi machine is located in McGinley Hall and is free for residents to use! Stop by and try it out today!
Beginning this semester, all residents must swipe their ID cards at the front desk of McGinley Hall as a step for security measures. We appreciate your understanding and efforts to continue securing McGinley Hall to our residents and their guests!
Phase II of McGinley Hall is now open. Phase II includes floors 8-11, which will have leases that begin July 1 and end in May. If any current resident is interested in this lease term beginning July 1, 2025 and ends in May, reach out to us via email to let us know! These residents would be financially responsible for their current lease until July 22. This means they would be financially responsible for 2 leases for 22 days. We hope this helps the population that is interested in this lease term (July-May).
LEASE EXTENSION REQUEST:
For residents who wish to stay beyond their lease date
As a friendly reminder the lease for St. Martin Hall ends Monday, May 11, 2025. The lease for Brottier Hall and McGinley Hall ends on Tuesday, July 22, 2025.
Residents who wish to stay beyond their lease end date for 2025 must submit a request for lease extension (log in using your multipass credentials).
Residents will be required to attach supporting documentation of their reasoning to request a lease extension (ex. Class registration form). Requests will be reviewed and determined by the Director of Operations.
Late stay requests for Brottier Hall and McGinley Hall will be considered through 3pm on May 14, 2025. This is a charge of $50 to the student’s account.
Late stay requests for Brottier Hall and McGinley Hall will be considered through August 1, 2025 at noon. No late stay requests will be considered past this date and time. Residents approved to stay between July 22-28 will receive a charge of $200. Residents approved to stay through July 28-August 1 will receive a charge of $400. All billing goes through the Office of Student Accounts.
Residents who submit their request for a lease extension prior to Friday, February 7 will be eligible for a discount of 50%.
Click here to submit Lease Extension Request (be sure to log in using your multipass credentials.)
THE LEASE TRANSFER PROCESS: TIPS TO HELP YOU!
1) WHAT'S THE REASON?
Therearevariousreasonsthatyoumaybeinterestedintransferringyour lease Forexample-Areyougraduating?Studyingabroad?Areyou havingchallengeswithyourroommate?Nomatterthereason,the residentwillcontinuetobefinanciallyresponsiblefortheirleaseuntila successfulleasetransferoccurs
2)LEASETRANSFERSCOSTMONEY.
Itcosts$150totransferyourlease Additionalfeesmayapplyifyoutransfer yourleasepriortoSeptember1.Departingresidentswillseethischargeon theirDUstudentaccountAFTERacompletedleasetransfer.
Theoriginallesseewillfinishtheirleaseattheendofthemonth Thenew leasewillbegintheirnewleaseonthefirstofthemonth Thisappliestoall months,withtheexceptionofsummertime 3)ENDDATE.STARTDATE.
4.)OPTIONSTOCONSIDER.
Stayinyourcurrentunitthroughtheendofthelease
EachofthefollowingoptionsrequiresyoutocompleteaLeaseTransfer RequestusingyourMultiPasscredentials(locatedonourCampusLinkpage under"Forms”)andworkwiththeLeasingAgent. Transferyourleasetosomeoneelsewhoiseligibleandwantstoliveinthe hall NOTE:Itisyourresponsibilitytofindsomeonetotakeoveryourlease Ifapplicable,yourroommate(s)“buysout”thespaceyouresideinto alleviateresponsibilityandensuretheydonotreceiveanotherroommate Thiswouldtransferthecosttotheresident(s)remaininginthespace
5)DOCUMENTSTOSIGN
1)LeaseTransferAgreement-Currentresidentandincomingresident 2.)Lease-Incomingresidentandincomingresident’sguarantor.
Afteralldocumentsaresigned,theLeasingAgentwillsignandexecutethe leasetransfer,andworkwiththeresidentstosetupatimelineforthemove out/moveinprocess.
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In the event of an emergency call… Emergency Services 911 Duquesne University Public Safety (412) 396-2677 (emergency)
Contact the Front Desk with any urgent concerns. Brottier 412-396-1450 | McGinley Hall 412-746-9882 | St. Martin 412-396-5095
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