GoHealthy360 Membership Survey

Liquid Soap Products LTD

GoHealthy360® Membership Survey 2021 Liquid Soap Products is committed to quality. We continuously monitor the production of our products to ensure the highest quality standards. We strive to make the quality of our products, support, brand identities and web properties the best they can be.

We created a short customer exit survey to ask the end users of our products what they think. This document reveals what the actual consumers of our products said about their membership, our website and our products.

GoHealthy360 Membership Survey 2021

SurveyMonkey

Q1 Overall, how do you feel about your GoHealthy360 membership?

Answered: 1,014

Skipped: 0

Love it!

Like it

Neither like or dislike Slightly dislike it

Don't like it

Prefer not to answer 0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

ANSWER CHOICES

RESPONSES

Love it!

55.82%

566

Like it

35.50%

360

Neither like or dislike

7.50%

76

Slightly dislike it

0.59%

6

Don't like it

0.30%

3

Prefer not to answer

0.30%

3

TOTAL

1,014

1 / 1 with their GoHealthy360® membership. In This shows that the end users are very happy fact, more than 91% either like it or love it.

GoHealthy360 Membership Survey 2021

SurveyMonkey

Q2 How easy is it to navigate GoHealthy360.com?

Answered: 1,014

Skipped: 0

Extremely easy

Very Easy

OK

Could be easier

Not easy

Prefer not to answer 0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

ANSWER CHOICES

RESPONSES

Extremely easy

39.35%

399

Very Easy

32.35%

328

OK

15.78%

160

Could be easier

10.75%

109

Not easy

1.48%

15

Prefer not to answer

0.30%

3

TOTAL

1,014

This shows that the end users found the GoHealthy360.com membership site easy to navigate 1 /almost 1 and order their products. The data reveals an 90% positive response between “Extremely easy” and “OK”. GoHealthy360.com makes ordering easier than ever!

GoHealthy360 Membership Survey 2021

SurveyMonkey

Q3 How would you rate the effectiveness of Natural Visions brand products.

Answered: 1,014

Skipped: 0

Extremely effective

Very effective

Moderately effective Should be more effective Prefer not to answer 0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

ANSWER CHOICES

RESPONSES

Extremely effective

34.62%

351

Very effective

45.17%

458

Moderately effective

11.64%

118

Should be more effective

1.38%

14

Prefer not to answer

7.20%

73

TOTAL

1,014

This data shows that the vast majority of end users believe the effectiveness of the Natural Visions® products included in the GoHealthy360® membership are high performance cleaning products.

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GoHealthy360 Membership Survey 2021

SurveyMonkey

Q4 Would you recommend Natural Visions products to a friend?

Answered: 1,014

Skipped: 0

Yes

No

Prefer not to answer

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

ANSWER CHOICES

RESPONSES

Yes

88.46%

897

No

2.76%

28

Prefer not to answer

8.78%

89

TOTAL

1,014

This chart shows that 88% of end users would gladly recommend Natural Visions® brand products to their friends. Dealers can use this information along with the GoHealthy360® referral program to acquire qualified sales leads.

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GoHealthy360 Membership Survey 2021

SurveyMonkey

Q5 Would you be interested in extending your membership at a significant discount if renewed before your membership expired?

Answered: 1,014

Skipped: 0

Yes

No

Prefer not to answer

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

ANSWER CHOICES

RESPONSES

Yes

54.54%

553

No

12.92%

131

Prefer not to answer

32.54%

330

TOTAL

1,014

This chart shows that over half of end users would gladly pay to renew their GoHealthy360® Membership to continue to receive Natural Visions® brand products.

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This annual customer purchase exit survey was conducted of actual member usage beginning on 01/01/2021 and ending 12/31/2021 by Liquid Soap Products’ internal Art & Marketing department. All survey data received is included in this document, disregarding any personally indentifying customer information data that may have been received. An entry for a prize drawing was offered as an incentive for customers to give their honest feedback. Each question had a choice of “Prefer not to answer” so that users could choose to enter the drawing without requiring them to answer.

800-458-SOAP (7627) 4120 NE Port Drive, Lee’s Summit, MO 64064 sales@lspmail.com ©2022 LIQUID SOAP PRODUCTS, LTD.