A brand of new business opportunities

Let’s make a difference together Join us as an Imaging and Print Solution Pilot and help your customers enjoy increased productivity and cost reductions.

A brand of new business opportunities

A brand of new business opportunities A Partner Program for your success and growth

Together we make a difference

We wish to provide you with concrete tools that will help you

Nuance Document Imaging is a leading provider of print

reach your objectives and gain new opportunities for growth.

management and document management solutions. Nuance

Your success is our success – It’s that simple.

delivers measureable productivity gains and cost reductions by streamlining how people create, share, store, protect and use

Our Nuance Partner Program is more than an agenda – it is a

their office documents and the information contained within.

business enablement program for selected partners offering training and certification, opportunity to offer leading solutions

Nuance has acquired established brands - including eCopy

and extensive local partner support.

ShareScan, Equitrac, Safecom, ScanFlowStore, DigiDocFlow, SimplifyScan and SmartOfficeScan – forming the industry’s most comprehensive collection of best-of-breed product offerings.

Nuance’ international format, local presence with 25 Sales and Support offices worldwide, and extended range of document

The Equitrac technology lived up to, and surpassed, my expectations. The deployment was exceptionally smooth.

imaging competencies, all establish a solid foundation that

Angie Masini Sloan,

ensures excellent customer services and enduring market growth.

VP & Director IT Procurement, Keybank

With your help and invaluable experience as partners – the solutions we both provide will soon dominate the print and document management arena. Together, we can open a realm of new business opportunities and easily convert these into solid bottom-line profit.

Training and

Opportunity

Extensive local

certification

to offer leading

partner support

that strengthens the

solutions that

organization with

partner’s ability to select and implement

efficiently reduce waste and costs

resources to efficiently and reliably back

perfect print and document managing

related to printing and document

your pre-and after-sales efforts.

solutions for their customers, and

handling, and contain options to

enhances their role as reliable expert

continuously improve the customer’s

advisors.

MFP investment and print infrastructure with added products, functionalities and services.

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Three Nuance Partner Types A perfect partnership with room for growth

Nuance wishes to work with selected partners in mutually

Nuance Master Partners are companies appointed by

beneficial business relationships that are optimally matched to

Nuance based on a thorough evaluation of their resources,

the partner’s commitment, resources, market scope and am-

competencies, engagement, and ability to service not only end

bitions. Therefore, we offer three different Partnership Types

user customers, but also our Authorized and Expert partners.

– Authorized, Expert, and Master.

They represent the highest partner level, and are considered loyal ambassadors dedicated to representing Nuance in its

Nuance Authorized Partners maintain the minimum

markets. Master Partners maintain the same certification levels

certification level required to sell and install Nuance offerings.

and receive the same benefits as Expert partners. However,

Authorized Partners receive promotional support such as

Master Partners also exclusively are granted a contract with

demo equipment for showrooms and participation in various

Nuance that includes direct access to Nuance Support

incentives.

Services.

Nuance Expert Partners maintain the highest certifications

No matter the partner type, Nuance will work hard with

levels required to sell and support Nuance offerings and they

partners that display commitment and the aptitude to drive a

receive added promotional support. Expert Partners also have

solid business and service their customers. We wish to help

access to Nuance’s array of business enablement programs.

those that actively seek success as a Nuance partner, and if so desired – help them to reach higher partner levels and enjoy their added benefits.

We have developed strong relationships with our Channel Managers, Marketing and Technical Support. The Nuance team are always quick to respond, knowledgeable and very helpful.

Most importantly, all really nice people to work with.

Franca Cognata Channel Manager, ProcessFlows UK Ltd

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Terms and Benefits Demo equipment and NFR for showrooms Sales promotions activities and incentives Demand generation program Reward program Co –op funding and newsletter services

Authorized Partner

✔ ✔

Expert Partner

Master Partner

✔ ✔ ✔ ✔ ✔

✔ ✔ ✔ ✔ ✔

Register tickets in Nuance Support System

✔

Master contract with Nuance

✔

Reseller loyalty program

✔ 5

Nuance Performance Program Rewarding commitment with more business opportunities

The Nuance Performance Program has been developed to re-

– SafeCom, Equitrac, eCopy PDF Pro Office, eCopy Share

ward partners who display high commitment and concentrated

Scan and Nuance Scan and Capture Suite. It is a flexible pro-

focus towards reaching their business goals. You define your

gram that provides different frameworks for your business

objectives together with your Nuance representative – and

planning, objectives and rewards – to make it even more in-

together as a team, we form the realistic and effective busi-

spiring to sell and implement imaging and print management

ness plan that optimally supports your local market needs and

solutions:

product focus. Reaching the objectives of your plan unleashes rewards. It’s that simple.

In true, dynamic partnerships, both parties are committed to nourish, develop and strengthen the mutual relationship. The Nuance Performance Program is one of the ways we strive to do our part. It supports the on-going development of professional competencies and know-how about the Nuance products portfolio; and it also helps partners maintain strategic focus across their organization and in all corners of their business – whether it is within technical services, marketing, or sales.

The Nuance Performance Program is for partners who work with one or more of the Nuance’ Document Imaging products

NAS CLUB

Sales Incentives

Sales Enablement

Nuance

Reach the ob-

Program

Ambassador Club

jectives that we

Together with

Based both on your

defined together and receive a predeter-

Nuance, you can define special sales

sales performance and your commit-

mined sales incentive.

enablement programs with rewards and

ment as an ambassador promoting

Examples could be:

incentives attached. This could be used

Nuance solutions, you can become a

• Cross sell and upsell opportunities

to develop and ensure the right focus in

member of our exclusive Ambassador

• Target accounts

connection with special undertakings,

Club. The Ambassador Club is for part-

• New business

sales and technical training and co-

ners who achieve more than “enough”

marketing activities.

on the effort scale. Members can look forward to exclusive benefits, including invitations to special events and inclusion in other incentives.

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Nuance Product Opportunities

Nuance SafeCom Smart Printing A print management solution that is simple and easy to deploy without extensive analyses undertakings or IT integration considera-

More solutions and more ways to reach your customers

tions. The modular platform lets customers target specific improvement areas and choose how much and how quickly they want to invest in better printing.

The Nuance Document Imaging product portfolio offers

• Reduce paper/toner waste

partners continuous business opportunity by addressing a

• Influence user printing behavior

wide range of document-related activities, including printing,

• Establish security and confidential printing

storing, accessing, converting, editing and sharing documents.

• Add new functionality as you grow

Nuance solutions empower MFPs with new functionalities that add efficiency, reduce waste, and save costs. Nuance presents solution options for companies of any size and budget – while accommodating both quick and easy implementations and comprehensive system change-projects.

Lancashire County Council’s internal print budget is on target to reduce by 36 per cent which could equate to over £4 million that can be spent on frontline services for the good of the people of Lancashire.

Nuance eCopy PDF Pro Office Create, convert, and review documents in the universally common PDF format. Contains

Mike Wood, Reprograhics Advisor, Lancashire County Council

all the key features found in established and leading PDF software solutions – yet at one third of the price.

• Create, view, edit, convert, collaborate in industry standard PDF format • Integrates with eCopy for seamless paper-to-digital workflows.

• Cost-efficient solution that provides full PDF capabilities.

eCopy is one of those rare products where you find every requirement comprehensively addressed. It integrates tightly with systems we depend upon and extends their ability to support the evolving and ever increasing demands of our rapidly expanding business.

Leo Cavendish Head of IT Bedell Group 8

Nuance Equitrac A flexible print management solution that can be tailored to fulfill a company’s entire list of requirements for printing, including integration with existing workflows. The perfect choice in connection with larger print management changeprojects involving a thorough analysis of the print environment.

• Optimize your printer fleet • Print server and cluster support • Improve security, add efficiency, reduce costs • Track/allocate/recover costs • Access control and audit trail

Nuance eCopy ShareScan Allows staff to take fast action and release information trapped in paper – right from the MFP. Users scan documents to capture text and automatically transform content into a usable format that can be shared, edited and included in existing company workflows.

• Incorporate paper documents into your digital workflows.

Nuance Scan and Capture Suite

• Make documents editable and content

Scan and archive paper documents fast and

• Store information intelligently so it’s secure

easy as text searchable files. Documents are

reusable and easy to find

stored as text searchable files in the proper folder directly from the MFP. • Retrieve, edit and distribute documents • Collaborate and share information • Secure scanned documents • Process large volumes of contents, such as forms

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Nuance Support Services Building customer satisfaction and loyalty together

Nuance’ user-acclaimed Support Services are already one

We work with a variety of Support Service levels to ensure

of the main reasons that more and more companies choose

efficient handing of issues according to the complexity and

Nuance solutions and remain loyal customers. We invest in

severity of each case. Partners typically form the first support

support because it’s an investment that adds value to our

line – and a customer case can escalate from one level to the

products and brings new business opportunity for us and for

next, going from partners to Nuance experts, until it is com-

our partners.

pletely resolved. We continuously gather and store support experiences in our extensive Knowledge Base for future refe-

The Nuance Support Services program is designed to help

rence. Master Partners have direct access to Nuance Support

our partners help their customers – in the easiest and most

Services Personnel, and serve as Nuance support contact

efficient manner. It ensures adequate support for all Nuance

centers for Authorized and Expert Partners in their area.

Document Imaging products – SafeCom, Equitrac, eCopy PDF Pro Office, eCopy Share Scan, ScanFlowStore, DigiDocFlow,

When it comes to supporting Nuance customers – we are

SimplifyScan and SmartOfficeScan.

a team – and we back your efforts with the full power of our resources, technologies and expertise.

Nuance is a global company with a strong local approach. We have strategically placed local service centers all around the globe, and assigned expert staff personnel to man them. We believe that efficient support and the best-possible customer experience are achieved by providing our assistance in the customer’s local language and time zone.

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Training and Certification Competencies that strengthen your business

Through a comprehensive portfolio of technical training and

The Nuance University makes learning and certification both

certification courses, Nuance Partners can continually upgrade

easily accessible and optimally flexible for its busy Partners.

their competencies, enhance their role as leading Nuance rep-

We work with several certification levels to match your dealers-

resentatives in their local markets, satisfy customers through

hip commitment and the installation environments you service.

efficient services, and thereby create new business opportunity.

Courses are provided both as online eLearning, and through personal hands-on training sessions.

The Nuance University was established to develop, maintain,

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and carry forward Nuance’ accumulated know-how concer-

Training and Certification is available at all levels for the com-

ning document imaging solutions. Its main goal is to ensure

plete range of Nuance Document Imaging products –

that all Nuance Partners can optimally advise their customers

SafeCom, Equitrac, eCopy PDF Pro Office, eCopy Share

and successfully install Nuance solutions in any type of IT

Scan, ScanFlowStore, DigiDocFlow, SimplifyScan and Smart-

environment they may encounter.

OfficeScan.

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Partner Marketing Program

Partner LOGO

Active support for your marketing efforts Direct Mail

Create, view, edit, convert, collaborate in PDF Enjoy efficient digital workflows with your documents Nuance eCopy PDF Pro Office Create, convert, and review documents in the universally common PDF format. Contains all the key features found in established and leading PDF software solutions – yet at one third of the price.

Nuance continually develops and refines an extensive suite of marketing tools for its partners. They are designed to help

•

Create, view, edit, convert, collaborate in industry standard PDF format

•

Integrates with eCopy for seamless

•

paper-to-digital workflows.

•

Cost-efficient solution that provides full PDF capabilities.

Nuance eCopy PDF Pro Office provides seamless paper-to-digital workflow that optimizes ressources

Try eCopy – without expensive, time-consuming analysis Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nullam cursus accumsan pellentesque. Vestibulum fermentum feugiat velit. Praesent eget

open doors, explain our products in simple terms, and provide

dignissim ante. Nunc tincidunt nibh id leo gravida sit amet porttitor dolor mollis. Nunc feugiat justo a eros fringilla id volutpat dui laoreet. Nulla sagittis viverra sagittis. Aliquam dolor massa, commodo et aliquam non, mattis egestas ante.

common ground for discussing a company’s challenges in

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relation to document and print management.

Scan the Qr code for more information.

Or visit our website safecom.eu

Sound interesting?

Learn more at www.partner.com

Experience shows that our marketing efforts awaken interest, spark a desire for more information, cement our position as leading innovators in our field, and highlight your own position as the right solution provider.

PARTN

AD size 210x297 mm

Access information fast and easy Scanning & Captive from Nuance makes it a pleasure to surf informations!

ScanFlowStore, DigiDocFlow, SmartOfficeScan and SimplifyScan

We would like to join forces with you in a common effort to

Scan and archive paper documents fast and easy as text searchable files. Documents are stored as text searchable files in the proper folder directly from the MFP. • Retrieve, edit and distribute documents • Collaborate and share information • Secure scanned documents • Process large volumes of contents, such as forms

promote Nuance solutions in your local market. Our marketing teams are always on-the-job to produce a wide array of high quality printed materials, online content, campaigns, and to

Scan the QR code for more information.

Or visit our website safecom.eu

PaRtNeR LOGO

schedule special events in your area together with Nuance experts. We create both general content presenting the complete solution portfolio, and specific materials describing individual products and services in detail for each product: SafeCom, Equitrac, eCopy PDF Pro Office, eCopy Share Scan, ScanFlowStore, DigiDocFlow, SimplifyScan and SmartOfficeScan.

Partner LOGO

Go straight ahead with “paper to digital” Partner LOGO workflow Free Yourself from heavy Are search routines

your important informations trapped Partner LOGO in paper?

Our marketing tools can be used “off the shelf,” or as elements

Discover better ways with Nueane eCopy ShareScan

that can be customized for integration into your own marketing activities.

Scanning & Captive from Nuance makes it a pleasure to surf informations!

Do you want fast access to stored informations?

Equ con in y

Dear Tho

We invite y

a stop to e

come and a

where new

staff, follo

Your own daily and close contact within your market, together

can enjoy t

with your role as a document solution expert, puts you in the

Streamline

perfect position to reliably convey Nuance key messages to

• Consolid

solution th

• Enforce a

potential customers. We want to help.

• Track pri

• Optimize

Register to

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14

Partner

PARTNER LOGO

Campaign site

Discover better ways to print Reduce costs and increase security

Gain insight and stay ahead with the SafeCom Print Tracker

Pull Printing – more security and less waste

Register today for our Business & Cinema Seminar

Collect information about print activities and apply accurate and relevant reporting to optimize costs and services.

User authentication at the printer device delivers documents into the right hands while saving paper and toner.

Join our informative and entertaining event that starts with a presentation of smarter printing methods and ends with a blockbuster movie thriller for your enjoyment.

Print Tracker Total pages

21.000

Total

U ers: 120 Use Users:

12.000 /W: 12.000 B/ B/W:

ees: 1 Trees: Tre

Year

Month

Printers: 10

Color: 9.000

C02: 609 kg

eek Week W We

3..000 3 jobs: 3.000 nt jobs: Prin Print

000 3.0 Duplexx: 3.000 Du Duplex:

m O: 210 m3 H2O

REGISTER

NER LOGO

PARTNER LOGO

Is your budget weighed down by increasing printing costs?

Discover better ways to control printing!

Learn how at our Business & Cinema Seminar..

uitrac lets you ntrol printing your company Coming to a theater near you!

omas

you to learn about effective tools that can help you put

escalating printing costs in your organization. Please

attend our informative and entertaining seminar event

w methods for smarter printing will be presented by our

owed by a recent-release blockbuster thriller that we

Nuance Equitrac A flexible print management solution that can be tailored to fulfill a company’s entire list of requirements for printing, including integration with existing workflows.

The perfect choice in connection with larger print management change-projects

together.

involving a thorough analysis of the print environment.

e printing and cut costs with a

• Optimize your printer fleet • Print server and cluster support

hat allows you to:

• Improve security, add efficiency, reduce costs

date and standardize your print environment

access control to your printing devices

• Track/allocate/recover costs • Access control and audit trail

int behavior in your organization

e user behavior such as duplex and color printing

oday for our Equitrac Business & Cinema Seminar

REGISTER

Seminar invitation

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15

Nuance. Making documents count in offices around the globe Nuance Communications is a leading provider of speech and imaging solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses experience Nuance’s proven applications.

With worldwide service and support consistent with our position as a leading provider of software solutions for the office, Nuance can help you wherever your company is located now and wherever you plan to expand in the future.

Discover the Nuance advantage • World’s most widely used print management, document capture/ distribution and PDF software solutions • Engineering, marketing and supporting our own technology • Industry’s largest and best funded research and development program, including Innovation Center where 100 technology professionals are focused on your needs and future • Largest international network for sales, service and support • Vendor-neutral technologies that work with every device, ana log or digital, from every manufacturer • Embedded in digital copiers/MFPs of all leading manufacturers • Standards-based solutions supporting Microsoft®, Citrix® and Novell® technologies and services • Extending value and useful life of your existing equipment

© 1995 - 2013 Nuance Communications, Inc. All rights reserved. Nuance, the Nuance logo and Equitrac are trademarks or registered trademarks of Nuance Communications, Inc. and/or its affiliates in the United States and/or other countries.

A brand of new business opportunities