6 Continuous Quality Improvement This coaching guide is all about CQI: supporting programs in an ongoing, formal approach to creating and sustaining a high-quality learning organization. The competencies in this category delve into how to support others in their CQI process, covering change theory, stakeholder involvement, use of data, and action planning. This chapter gives you tools to support programs in building their capacity for continuous improvement.
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Coaching for Quality in Out-of-School Time: A How To Guide