JOINT BASE LEWIS MCCHORD COMMUNITY NEWSLETTER
MARCH 2025
March is the time of year when spring arrives, good luck is granted for St. Patty’s Day and Read Across America is celebrated for Dr. Seuss’s birthday. From all of us at Liberty Military Housing, thank you for living with Liberty and being a part of our community and events!
Your Community Services Event Team has many fun events and activities planned this month to celebrate spring, reading, and you! Please keep reading this newsletter for all the upcoming events and activities. Liberty also provides:
Little Libraries – stop by your community Little Library and check out a book and/or donate a book for others to enjoy!
Outdoor space / Playgrounds – get outdoors as spring arrives and enjoy your community outdoor spaces and playgrounds!
FREE events and activities – this month will feature an evening Storytime event! Visit Community Rewards for all event details!
Thank you for being part of the Liberty community! We look forward to seeing you at the next event!
Do you have a needed repair, a suggestion, or a concern? Liberty Military housing is committed to enriching the lives of military families through providing homes and vibrant communities Your feedback is an important piece in helping us accomplish this goal, and we want to ensure we provide you with an avenue to initially address your needed repair, suggestion, or concern and the process to escalate it, should that be necessary Below is an outline of our easy Three-Step process for concerns and opportunities for feedback
STEPONE ContactyourDistrictHousing Office
LewisEast:253-912-3485
LewisEast@LiveLMH.com
LewisMain:253-912-3460
LewisMain@LiveLMH.com
LewisNorth:253-912-3475
LewisNorth@LiveLMHcom
LewisWest:253-912-3493
LewisWest@LiveLMH.com
McChord:253-589-0523
Mcchord@LiveLMH.com
DiscoveryVillage:253-292-6100 DiscoveryVillage@LiveLMHcom
MtBaker:253-300-5299 Mt.Baker@LiveLMH.com
LibertyAtYourService 1-888-578-4141(24hrs)
STEP TWO
If the issue is incomplete contact LMH General Management Office: 253-912-2111
STEPTHREE
Iftheissueisstill unresolvedcontact ResidentialCommunities Initiative 253-967-2524
Resident Frequently Asked Questions
You ask, we answer!
Below are a few commonly asked questions from our residents that you may have been wondering about too.
Where is the self-help warehouse located and what can I get from there for free?
We have two self-help warehouses located on both Lewis North and McChord Lewis North self-help warehouse is located at 7910 Plant Road McChord’s self-help warehouse is located at 3080 Woodbrook Road Southwest. Residents can pick up grass seed, touch up paint and brush, furnace filters and hose bibs (seasonal)
How can I get a copy of my lease?
Your designated district office has your lease on file and can provide that to you.
Who do I contact about my trash not being picked up?
If you are having issues with your trash service, please reach out to your designated district office They will then work with LeMay to help resolve the issue.
I am PCSing soon, who do I contact about the move-out process and what do I need to do?
When you receive orders, reach out to your designated district office to notify them You will receive a notice to vacate form to fill out as well as a move-out checklist. You will then be scheduled for a move-out inspection.
How do I transfer to another home?
Residents may be transferred to another home if they meet one of two criteria’s; 1) number of dependents in the home has increased 2) service member outranks the community Reach out to your designated district office to fill out the transfer form. Transfers are dependent on district approval and home availability.
What district office do I reach out to for my neighborhood?
Each of our district offices oversee and manage specific communities Please refer to the list below for your designated district office for your community.
THE TENANT SATISFACTION SURVEY IS BACK
MARCH 3RD - MAY 1ST
TSS is a great opportunity to give us feedback on what you would like to see us improve upon in your neighborhood and the homes that we offer to our military families. We take this feedback into consideration when planning out future capital improvements throughout our communities.
TWO OPTIONS TO RECEIVE YOUR SURVEY:
EMAILED
On March 3rd, every resident of Liberty Military Housing will be emailed a link from CEL, a third party provider, to submit their Tenant Satisfaction Survey.
OPT-IN TO TEXT
Register through the QR code to opt-in to receiving the survey via text. You must register PRIOR to the survey on March 3rd in order to receive it via text.
OMB Control Number: 0704-0553 OMB Expiration Date: 5/31/2025
SCAN TO OPT-IN TO TEXT
Liberty Military Housing has worked together with JBLM Garrison to update our Home Based Business (HBB) policies. This new update will allow JBLM families the opportunity to run an approved business from their home.
Etsy
Cottage
RESERVE A COMMUNITY CENTER
fantastic experience and want to tell us about it?
Liberty Military Housing has teamed up with SatisFacts to provide online Resident Satisfaction Surveys at the time of move-in, service in your home, and at move-out Your feedback is essential in helping us achieve our goals to provide military families with exemplary service and a quality home environment Surveys are automatically sent to your email from SatisFacts Residents can also receive survey notifications via Text. Look out for more details from SatisFacts. Fill out a survey and you could win
*Contact your district office for more information
The app makes it easy for your family to manage the maintenance of your Liberty Military Housing home, even when you are on the go. If you have an emergency in your home that requires immediate attention, please contact Liberty At Your Service, 888-578-4141.
MARCHOFFICECLOSURES
MARCH FREE BULK DROP-OFF
MARCH HOURS OF OPERATION
Wednesday, March 19th | 3pm-7pm Saturday, March 22nd | 9am-3pm
*FIRST COME, FIRST SERVE. ONCE DUMPSTERS ARE FULL, WE WILL CLOSE*
RESIDENTS ONLY. Residents must sign the items drop-off form and provide their JBLM home address.
Must provide a list of items being disposed of at the time of drop-off.
Disposal of accepted items only.
Must be able to lift and dump all items yourself or with an accompanied person.
Location: Corner of N 5th and Pierce Ave in the Greenwood Neighborhood
ACCEPTED
Furniture (3 per household)
Bagged Items
Recyclables - Please breakdown boxes
Household Trash
Bicycles
Grills - (For gas, ignitor must be removed)
QUESTIONS?
A WORD FROM OUR WEST ARMY PARTNERS Protecting Our Waterways
By: Kiley Westergaard, DPW Environmental Division, AGEISS
Living in Washington state, where water is abundant, comes with a shared responsibility. The water that we use for drinking and recreation and that supports fish, and wildlife is easily impacted by our actions. When it rains, water flows across surfaces and eventually makes its way into creeks, lakes, streams, and the Puget Sound. Unfortunately, pollutants like cigarette butts, pet waste, chemical fertilizers, and motor oil can mix with rainfall runoff, harming our waterways. On JBLM, we design facilities that capture runoff, allowing plants, soil mixtures, and other materials to help filter out these pollutants before they reach our waterways Still, each of us can take simple steps to keep our water clean and protect the Puget Sound
Pick up that poop! Clean up after your pets. Scoop it, bag it, and trash it every time. Keep dumpster lids closed when not in use. Open dumpsters can collect rainfall, and when serviced, the water mixed with trash may inadvertently spill onto the street Simply closing the lids is an effective way to prevent this issue
Use a commercial car wash Washing your car in your driveway or on the street is prohibited on JBLM Doing this can send dirty water, containing pollutants like soap, oil, and antifreeze, down the street and into the storm drain, ultimately reaching local waterways On the other hand, commercial car washes treat wash water before it enters the environment, and they use less water, making them an eco-friendlier option
Do not drip and drive! Vehicle leaks are not only bad for your car but also a major source of stormwater pollution. Any car maintenance can be done at the MWR Auto Skills Center on Lewis Main or McChord Field Visit
https://jblmarmymwrcom/programs/auto-skills for information on the Lewis Main Auto Skills Center and
https://jblmarmymwrcom/programs/mcchordauto-center for information on the McChord Field Auto Skills Center
Ensure only rain goes down the storm drain! Never pour household hazardous wastes down the drain, onto the ground, or in the trash. JBLM residents can safely dispose of paint, household cleaners, oil, antifreeze, propane, batteries, and more at the Environmental Operations Building, 9679 Rainier Ave.; please call 253-967-4786 for hours, directions, and instructions.
We need your help reporting stormwater findings! Report to usarmy.jblm.id-readiness.list.dpwstormwater@army.mil Reportable findings include car washing or maintenance in driveways or streets, street flooding, or anything other than rain down the storm drain
Congress Mandated 100% Privatized Housing Inspections
By: DPW Housing Division
JBLM 100% Privatized Housing inspections are scheduled 21 Apr 2025 – 23 May 2025
Congress mandated that 100% of all Privatized Family Housing on Army installations will be inspected by an independent, third-party contractor, RER/JLL, retained by the Department of the Army to ensure the Army’s housing assets are safe and habitable This mandate is fully laid out in Public Law No. 116-92, the National Defense Authorization Act (NDAA) for Fiscal Year 2020, SEC. 3051
The inspectors will collect data on Life/Health/Safety (LHS) deficiencies and the condition of a range of components spanning all building systems and reporting all findings and analysis to the Army.
The inspector will be clearly identified as an Army Housing Inspection Team member and will wear shoe covers for the inspection This inspection will require an adult in your household, over the age of 18, to be home and allow full access to the house during the scheduled inspection time period. Inspections are mandatory and will take approximately 1 hour.
On 21 March, residents will receive an email from RER/JLL with a web-based self-scheduling tool that will allow residents to select a date/time for the inspection; appointments need to be made NLT 20 April.
For residents that do not schedule or miss appointment; a memo signed by Garrison Commander will be issued giving resident 24-hour notice that RER/JLL and military escort will enter home to conduct inspection.
Housing Residents are reminded that the Joint-Base Emergency Communication Center (JBECC) is the central point for all requests for fire, medical or law enforcement assistance/response or to report any suspicious incidents or illegal activity 24 hours a day. If assistance is needed, please call the following:
Emergency: 911
Non-Emergency Assistance:
253-912-4442
253-912-4446
By
FOOD SERVICES AND ASSISTANCE PROGRAMS
Pierce County Food Resources
https://www.efoodnet.org/ Has FIND FOOD MAP on the website with a food pantry, meal site, home delivery resources, and what day of the week it is available The information on the website is the most up-to-date
Thurston County Food Resources
https://tcfb.org/
Has FIND FOOD NEAR ME on the website with grocery pick-up locations, including a food pantry, inside shopping, drive-up distribution, and farm stand
https://doh.wa.gov/you-and-your-family/wic/apply-wic
Women, Infants, and Children provide nutrition for qualifying pregnant women, breastfeeding moms, and children under 5 Dad, grandparents, and other caregivers of children under five may also sign up for WIC
JBLM WIC – (253) 982-0210; 551 Barnes Blvd, McChord AFB, WA 98439
https://www.dshs.wa.gov/esa/community-servicesoffices/basic-food
A federal nutrition program that provides food benefits to supplement qualifying individuals' and families' grocery budgets to purchase healthy foods.
https://www.washingtonconnection.org/home/
It offers a fast and easy way for families and individuals to apply for various services such as Food, Cash, Child Care, Long-Term Care, and Medicare Savings Programs Click on SEE IF I QUALIFY
Active-Duty Service Members
Basic Needs Allowance (BNA)
Financial Readiness - Understanding BNA Army Directive 2023-06 (Army BNA Program)
Other Resources:
https://www.militaryonesource.mil/
Army Emergency Relief (AER)
Waller Hall: Bldg 2140 Liggett Ave, JBLM Lewis-Main
Monday - Friday from 9 a m - 2 p m (Initial requests)
Schedule an appointment with AER: (253) 967-9852
Army Emergency Relief (AER) is a private, non-profit organization established to assist Soldiers and their Family members in emergency financial situations due to no fault of their own. Financial assistance is given in the form of an interest-free loan, grant, or combination of the two. Loans are repaid by an allotment AER is by appointment for intake or returns
www armyemergencyrelief org
AFCS Financial Readiness Program
Waller Hall: Bldg. 2140 Liggett Ave, JBLM Lewis-Main
Monday - Friday from 9 a m - 3:30 p m (253) 967-1453
The Financial Readiness Program provides comprehensive educational and counseling programs in personal financial readiness Learn about debt, consumer advocacy and protection, money management, credit, financial planning, insurance, and consumer issues Through classroom training and individual counseling, participants can learn how to save and invest money, establish savings goals, eliminate debt, and save for emergencies.
Schedule a one-on-one financial counseling appointment with an accredited financial counselor: (253) 967-1453 or visit jblmfrp timetap com
