

In celebration of #NationalFriendshipDay on August 3rd, Liberty is celebrating Friendship Month in August. It is a wonderful time to reflect on the value of friends and a time to nurture your relationships – old and new! As you know, friendships in the military are often lifelong. It is so important to make that connection within your community and encourage one another.
Friendships can lead to overall better health, being happier, gaining experiences, the feeling of being supported, a sense of belonging, and more. From all of us at Liberty, thank you for being our friend! We look forward to connecting with you all month at our events! Keep reading this newsletter to find all the opportunities to connect this month!
Liberty Military Housing puts on free resident events throughout the year to encourage building friendships and a sense of community. Moving around can be a difficult transition but getting out to meet your new neighbors could lead to new friendships and ease this change. SatisFacts
Do you have a needed repair, a suggestion, or a concern? Liberty Military housing is committed to enriching the lives of military families through providing homes and vibrant communities Your feedback is an important piece in helping us accomplish this goal, and we want to ensure we provide you with an avenue to initially address your needed repair, suggestion, or concern and the process to escalate it, should that be necessary Below is an outline of our easy Three-Step process for concerns and opportunities for feedback
STEPONE ContactyourDistrictHousing Office
LewisEast:253-912-3485
LewisEast@LiveLMH.com
LewisMain:253-912-3460
LewisMain@LiveLMH.com
LewisNorth:253-912-3475
LewisNorth@LiveLMHcom
LewisWest:253-912-3493
LewisWest@LiveLMH.com
McChord:253-589-0523
Mcchord@LiveLMH.com
DiscoveryVillage:253-292-6100 DiscoveryVillage@LiveLMHcom
MtBaker:253-300-5299
Mt.Baker@LiveLMH.com
LibertyAtYourService 1-888-578-4141(24hrs)
STEP TWO
If the issue is incomplete contact LMH General Management Office: 253-912-2111
STEPTHREE
Iftheissueisstill unresolvedcontact ResidentialCommunities Initiative 253-967-2524
You ask, we answer!
Below are a few commonly asked questions from our residents that you may have been wondering about too.
How do I submit a work order?
All maintenance work orders can be submitted one of two ways: Submit a request or check the status of a request at any time with the Liberty at Your Service App. You can call our hotline Liberty at Your Service 24/7 at 1888-578-4141.
I am getting a new pet. What do I need to do?
All homes are required to have a $250 pet deposit and a PetScreening profile per pet. If a new pet has been added to your family, please contact your designated district office to send you the appropriate forms
Where can I find information about my community?
All information pertaining to your specific community can be found in our Living with Liberty Guide. Here you will find information on community contacts, hours and locations of community amenities, military family resources, how to submit a work order and much more!
Do I need a renter’s insurance policy?
All residents are required to have a $100,000 renter’s insurance policy. You must provide your district office with a copy of your updated renter’s insurance policy to avoid any fees.
We strive to provide the best service and value to our residents. To make it easier for you to give us honest and timely feedback, you can receive resident surveys via text.
Complete the steps below to opt in Invitations to opt in to text notifications will also be included on every survey recruitment email as well as at the end of each survey.
or
the
a confirmation text message
Withwarmweathercomesswimmingpools Hereareafew remindersregardingthepolicy
PoolsareonlytobeinplacefromMemorialDaytoLabor Day.
Poolsmustberemovedandstorednolaterthan September10
Poolsareonlyallowedinfencedbackyardsthathaveselflatchinggates
Poolcannotbetallerthanthefence
Notemporarystructuresareallowedaroundthepool
Youareliablefromanyissuesthatarisefromuseofthe pool
Wadingpoolsareallowedwithoutpriorwrittenapproval. Wadingpoolsaredefinedasbeingnomorethan18 inchesinheight.Theymustbeemptiedandputaway daily.
Pleasecontactyourassigneddistrictofficeforfurther assistance
All Liberty Military Housing offices will be closed on Tuesday, August 19th 8am to 10:30am Friday, August 22nd 12pm to 4pm For Emergency and urgent service requests, please contact
at Your
Window and portable air conditioners are permitted in all homes. Please contact your district office for a copy of the policy and installation guidelines.
Things to remember when installing your own unit.
Unit Size: 6,000 BTU maximum
Unit Weight: 46 pounds maximum
Power Requirements: 110 Volt, 5.6 Amp maximum. No 220 Volt units are permitted.
Clear plexi-glass material or plywood material painted to match the color of the window frame must be used for all exposed areas of installation.
Liberty Military Housing will not be responsible for added electrical loading imposed by your equipment. (i.e. added utility costs on your Minol utility billing).
Liberty Military Housing will not be responsible for any damage to the window or structure, including but not limited to window warping, mounting hardware damage, condensation leakage, or residue from foams or tapes, charges may apply for these damages.
Liberty Military Housing(LMH) is the only military housing provider that offers employees the opportunity to participate in an Employee Stock Ownership Plan (ESOP).
The ESOP is our way to take care of you and our company in the future. It’s a type of long-term retirement plan funded by Liberty Military Housing at no cost to you.
BUT THAT’S NOT ALL.
As a military housing professional, you will be working amongst a team of talented and passionate individuals. We provide unparalleled opportunities for personal and professional development and career growth Every day with Liberty Military Housing, you have the opportunity to make a difference in the lives of our service members and their families
Customer
District Managers
Groundskeepers
Maintenance Supervisors
Maintenance Technicians
Service
fantastic experience and want to tell us about it?
Liberty Military Housing has teamed up with SatisFacts to provide online Resident Satisfaction Surveys at the time of move-in, service in your home, and at move-out Your feedback is essential in helping us achieve our goals to provide military families with exemplary service and a quality home environment Surveys are automatically sent to your email from SatisFacts Residents can also receive survey notifications via Text. Look out for more details from SatisFacts. Fill out a survey and you could
*Contact your district office for more information
The app makes it easy for your family to manage the maintenance of your Liberty Military Housing home, even when you are on the go. If you have an emergency in your home that requires immediate attention, please contact Liberty At Your Service, 888-578-4141.
Friday, August 8, 3:30-6:30 p m
Grab a bite at our Grand Opening of the food truck area at Devotion Park! We will mark this grand occasion with a ribbon cutting, live music and a flea market full of amazing finds. Come hungry for good eats and great deals!
Friday, August 8, 4-7 p m
Come celebrate the end of Summer Reading Program with JBLM Libraries! Join us at the MWR Fest Tent for giant inflatables, games, Gelly Ball, a rock wall and a performance from the musical group ABBAgraphs The libraries will have tasty treats available such as pop-corn, sno-cones, cotton candy and nachos Everyone is welcome!
2200 Liggett Ave, Joint Base Lewis-McChord, WA
Saturday, August 16, 5-9 p m
There’s nothing quite like the beautifully manicured greens of JBLM’s lovely golf courses! Enjoy the view and the ambiance as you listen to live music, play games, and lounge on the patio of Whispering Firs Golf Course with MWR! This event is familyfriendly, pay as you go for food.
895 Lincoln Blvd, Joint Base Lewis-McChord, WA
Saturday, August 23, 11 a m -4 p m.
It’s the last big splashof the summer before it’s time to go back to school, and we’re going to make it one to remember! Park your car at American Lake Conference Center and we’ll transport you out to Summer Cove for a day of fun games, food trucks, back-to-school info, giveaways and water fun.
Summer Cove, New York Ave, Tacoma, WA
If you are PCS’ing or simply purging the bookshelf, consider donating to our neighborhood’s little library.
Wednesday, August 20th | 3pm-7pm
Saturday, August 23rd | 9am-3pm
*FIRST COME, FIRST SERVE. ONCE DUMPSTERS ARE FULL, WE WILL CLOSE*
RESIDENTS ONLY. Residents must sign the items drop-off form and provide their JBLM home address.
Must provide a list of items being disposed of at the time of drop-off.
Disposal of accepted items only.
Must be able to lift and dump all items yourself or with an accompanied person.
Location: Corner of N 5th and Pierce Ave in the Greenwood Neighborhood
ACCEPTED
Furniture (3 per household)
Bagged Items
Recyclables - Please breakdown boxes
Household Trash
Bicycles
Grills - (For gas, ignitor must be removed)
QUESTIONS?
NOT ACCEPTED